Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за маршрутом Лондон Гітроу – Київ
Авіакомпанія Ukraine International Airlines не стягує зборів за внесення змін та скасування бронювання на рейси Лондон Гітроу – Київ Міжнародний аеропорт Бориспіль. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
Більшості мандрівників, місце вильоту яких – Лондон Гітроу, а місце призначення – Київ, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Київ: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Лондон Гітроу, а місце призначення – Київ, не зобов'язані ізолюватися після в'їзду.
Мандрівники, місце вильоту яких – Лондон Гітроу, а місце призначення – Київ, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Київ: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Лондон Гітроу, а місце призначення – Київ, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
У середньому переліт без пересадок на відстань 2185 км триває 4 год. 50 хв..
Між Лондон Гітроу і Київ 5 є прямі(их) рейси(ів) на тиждень, у середньому 0 рази(ів) на день.
Найдешевші за останні 3 дні квитки в один бік було знайдено на Декілька авіакомпаній (₴2 545) та Air France (₴2 572), а найвигідніші ціни на переліт туди й назад – на Lufthansa (₴3 778) та Декілька авіакомпаній (₴4 287).
Ukraine International Airlines виконує 5 рейсів на тиждень (понеділок, середа, субота)..
Найвигідніший день тижня для купівлі квитків Лондон Гітроу – Київ — це понеділок, а найдорожчий — середа. Для перельотів з м. Київ назад до м.Лондон Гітроу найдешевше можна знайти пропозиції з вильотом у пʼятниця, а найдорожче — з вильотом у понеділок.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки за маршрутом Лондон Гітроу – Київ, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки за маршрутом Лондон Гітроу – Київ протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто за напрямком Лондон Гітроу ви полетите рейсом однієї авіакомпанії, а назад за напрямком Київ — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки за маршрутом Лондон Гітроу – Київ за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"
Плюси: "Didn’t like anything. Mediocre all round."
Мінуси: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."
Плюси: "Boarding was quick and good"
Плюси: "Nothing at all, whole experience was incredibly stressful"
Мінуси: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"
Плюси: "Crew very helpful."
Мінуси: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."
Мінуси: "More varieties of whisky on board"
Мінуси: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."
Плюси: "on time."
Плюси: "Staff were ok, did all they could"
Мінуси: "Not enough information especially for people with connecting flights"
Плюси: "Everything was on time and efficient."
Плюси: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Мінуси: "No negatives."
Плюси: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Мінуси: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."
Плюси: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Мінуси: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."
Плюси: "Crew and service was amazing"
Мінуси: "No entertainment food Horrible"
Плюси: "I like everything about Lufthansa in terms of quality and service"
Мінуси: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."
Плюси: "Not much"
Мінуси: "Almost everything"
Мінуси: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."
Мінуси: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."
Мінуси: "Not entertainment at all"
Плюси: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Мінуси: "Seats were a little uncomfortable but outside that not much I can fault the airline for."
Мінуси: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"
Мінуси: "Cancelled then delayed then had to stay in Frankfurt and was a day late"
Плюси: "The environment was very nice. Relaxed and roomy"
Плюси: "The counter staff in Heathrow was great"
Плюси: "The crew were very helpful and friendly"
Мінуси: "The flight was delayed"
Мінуси: "Very very long walk plus train to baggage reclaim at Munich"
Плюси: "Everything was perfect ... pilots are so good and professional..!!)"
Мінуси: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."
Плюси: "It’s nice that Lufthansa still gives food onboard"
Мінуси: "My Lufthansa flight left with 1hour delay"
Плюси: "Smooth process. Regular updates."
Мінуси: "Late departure."
Плюси: "Good attitude"
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Мінуси: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."
Плюси: "Friendly helpful staff."
Плюси: "Fast and efficient boarding"
Плюси: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Мінуси: "Slim seats very uncomfortable and legroom too little"
Плюси: "The food and drinks was very good."
Мінуси: "The flight was late."
Плюси: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Free refreshments. Funny cabin crew!"
Мінуси: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."
Плюси: "Nie odbyl size powodu opuznienia samolotu z Chicago do Londynu"
Плюси: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Мінуси: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("
Плюси: "Was informed that boarding would be delayed but began within minutes. Arriva time was spot on"
Мінуси: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."
Плюси: "Priority boarding with small kids"
Мінуси: "In London I was required to ask fro this priority boarding with kids if not asked I would be queuing with small kids for 15 minutes.. (whilst In Frankfurt we have been invited to be boarded as first ones without asking for it.)"
Мінуси: "Comfort mostly"
Плюси: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Мінуси: "Movies available weren't to my taste, which isn't important anyway."
Плюси: "The plane was comparatively clean"
Мінуси: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."
Плюси: "Nice flight attendants,"
Мінуси: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Мінуси: "Was very satisfied with everything."
Мінуси: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."
Плюси: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"
Плюси: "Clean aircraft, polite crew."
Мінуси: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"
Плюси: "Service was outstanding!"
Плюси: "Seats more comfortable."
Мінуси: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."
Плюси: "Nothing so far"
Мінуси: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"
Плюси: "Friendly staff, on time flight. Nice refreshments"
Мінуси: "Long delay."
Мінуси: "May bags didn't make the transfer and were sent on to me the following day."
Плюси: "I watched three good movies during the flight to London. I enjoyed them."
Мінуси: "Nothing particular."
Мінуси: "Hot meal was awful"
Плюси: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Мінуси: "See previous comments"
Плюси: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Мінуси: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"
Плюси: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"
Плюси: "Staff was nice."
Мінуси: "flight was late."
Мінуси: "Flight was late"
Мінуси: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"
Плюси: "Leg room, kind staff in the airplane"
Мінуси: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."
Плюси: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."
Плюси: "Service was great and the flight on time."
Плюси: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Мінуси: "I was generally pleased with the value and qulity received."
Плюси: "Great crew, efficient boarding, on time"
Мінуси: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"
Плюси: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Мінуси: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""
Плюси: "The service on board was fantastic. The flight was very smooth."
Плюси: "Never again with KAYAK. Sorry."
Мінуси: "We were stuck on the ground at London for what seems like ages."
Мінуси: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."
Плюси: "Boarding was on time and the crew were great. The food was quite good too."
Мінуси: "I had no notification about luggage fee in airport upon registration."
Мінуси: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."
Плюси: "Not at all a comfortable experience, but I suppose it served its purpose."
Мінуси: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."
Плюси: "Reasonably on time. Food and service were passable."
Мінуси: "Very old plane, the entertainment system was awful. Wifi did not work at all."
Плюси: "No problems, about what you'd expect from a cheapo flight on RyanAir, EasyJet, etc. Maybe Austrian Airlines should consider spinning off this line, like Austrian East, so customers don't expect major-airline standards on this trip. Very polite crew."
Мінуси: "Vienna Airport lounges are not worth the price of entrance. If you don't get free entrance, don't bother."
Плюси: "The crew were nice."
Мінуси: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"
Плюси: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."
Плюси: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."
Мінуси: "You didn't let me sit next to my partner"
Плюси: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Мінуси: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."
Плюси: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."
Плюси: "We liked that the boarding process seemed to have been streamlined and organized from other flights (this was a UNITED flight which we flew through Austrian Airlines). It was efficiently done. We thought the selection of movies to watch were terrific. So glad to have caught up on several I had wanted to see. Considering we had a 3 hour delay, I got to catch up on ALL the movies I wanted to watch!"
Мінуси: "The plane was delayed just over 3 hours by a mechanical problem with the radar. We taxied to a remote gate while they tried to fix it. Original estimates were an hour, but it ended up being 3 hours. We stayed onboard which was probably best in this case - but having been trapped by United on a flight many years ago from 4 pm until midnight with 3 small children and then told to come back at 7 am the next day - I am very wary of the airline now and actually drive from Washington to Chicago as we could have done that in the time they trapped us! This flight was practically empty however, so unlike many transatlantic flights, we could spread out and were more comfortable than usual. So that was lucky for United otherwise my scores might have been a LOT worse! Also, we hadn't eaten, figuring that we would eat dinner on the flight. So after 3 hours we were a bit peckish! The crew came around with a cookie and water. Really think that might have been a little more especially considering the flight had so few passengers. So we arrived back in DC just about 10 pm and, after clearing customs and getting bags, were home to Arlington about midnight - 5 am our time! Given the conditions and circumstances, the crew did a good job. I would like to think that Austrian Airlines would have some input with United. The outbound daytime flight from Washington to London had been simply terrific with a wonderful crew - new to the route I think. They gave as pointers as to what we were seeing out the window, which we always appreciate. Just as my daughter wondered what we were seeing out the window, the captain would tell us. So in short, the outbound flight was in a different league to the return flight. But that's down to United and not Austrian Airlines. And these things happen and I'm glad we didn't have to change planes or make other plans."
Мінуси: "I paid for extra leg room to sit in economy plus. My friend who paid the same price as me for our original ticket, but didn't upgrade was put in the same row at no additional cost. The seatting pricing is rigged."
Плюси: "Getting off the plane! Never to return!!"
Мінуси: "Not enough leg room for an over seas flight. Cramped and uncomfortable . Had to literally climb over the seat to get out of a seated position."
Плюси: "Salimos a tiempo . El business es muy confortable"
Мінуси: "La comida horrible . No se limpian los baños"
Мінуси: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Плюси: "Crew were excellent"
Мінуси: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Мінуси: "Flight got cancelled"
Плюси: "The aircraft"
Мінуси: "No overbooking next time!"
Плюси: "The crew was amazing, flight on schedule and good entertainment."
Мінуси: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Плюси: "The entertainment was amazing"
Мінуси: "The seats were a bit hard"
Плюси: "Service is awesome. Food is great."
Мінуси: "People with short connection are affected by the 15 to 25 minutes delay."
Мінуси: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Плюси: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Мінуси: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Плюси: "Helpful and kind crew"
Мінуси: "I wish there was WiFi"
Плюси: "Food provided, staff kind"
Мінуси: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Плюси: "I love the food"
Плюси: "Crew was nice and efficient"
Мінуси: "Economy seats don’t recline enough."
Плюси: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Мінуси: "Transfer point needs upgrade."
Плюси: "The crew!!"
Мінуси: "lost baggage"
Мінуси: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Плюси: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Мінуси: "Not enough leg room"
Плюси: "MCR airport Mert & Greet parking was smooth and efficient."
Мінуси: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Мінуси: "Nothing special"
Плюси: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Мінуси: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Плюси: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Плюси: "Seats were comfortable"
Мінуси: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Плюси: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Плюси: "Very friendly crew"
Плюси: "Very friendly and helpful personnel."
Плюси: "The food was excelent"
Мінуси: "I have to pay to pay a little more confort"
Плюси: "In flight food was enjoyable"
Мінуси: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Мінуси: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Плюси: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Мінуси: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Мінуси: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Плюси: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Мінуси: "Long stop over at Schiphol. Too Long!!!!"
Плюси: "Catering is ok"
Мінуси: "Seats comfort really old school"
Плюси: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Мінуси: "The entertainment was quite dated and didn't have new movies etc"
Плюси: "Jet airways flight till mumbai"
Мінуси: "Poor legspace in Klm flight till Amsterdam"
Плюси: "Loads of leg room"
Мінуси: "Loved everything"
Плюси: "Flight attendants tried their best given what they had to work with."
Мінуси: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Плюси: "Flight attendants were friendly, but they only had limited resources to work with."
Мінуси: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Плюси: "Food and drink service"
Мінуси: "Boarding pass facility"
Плюси: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Мінуси: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Мінуси: "I slept didn't have snack offered and no entertainment"
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Мінуси: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Плюси: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Мінуси: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
Мінуси: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Мінуси: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Плюси: "Great and friendly crew"
Мінуси: "In-flight system had some problems and seats seemed a bit uncomfortable"
Мінуси: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Плюси: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Мінуси: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Плюси: "The seat was very comfortable."
Мінуси: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Плюси: "It was very comfortable and pleasant."
Мінуси: "Could be a little better the service, the dinner was late"
Плюси: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Мінуси: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Плюси: "The entertainment options were great."
Мінуси: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Плюси: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Плюси: "Left on time. No turbulence."
Мінуси: "Not to be late ,and not to loose my luggege"
Мінуси: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Плюси: "The airplane"
Мінуси: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Плюси: "The staff were very helpful and professional."
Мінуси: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Плюси: "Good selection of movies"
Плюси: "Not much expected as it was a budget trip."
Мінуси: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Плюси: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Мінуси: "Business class seats weren’t comfortable and too narrow no entertainment."
Плюси: "Absolutely everything perfect."
Мінуси: "Through my own fault I ordered a different seat instead of window seat. :)"
Плюси: "nice drink selection on board flights"
Мінуси: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Плюси: "I liked the food, the crew, the service"
Мінуси: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Мінуси: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"
Мінуси: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Плюси: "Easy, fast, comfortable, no hassles"
Мінуси: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Плюси: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
Плюси: "The fresh bread and cheese."
Мінуси: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"
Плюси: "Charmingly nice crew and involving captain"
Мінуси: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Плюси: "Staff was nice"
Мінуси: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Плюси: "Smoothness of flight and service"
Мінуси: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
Плюси: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Мінуси: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Плюси: "It was on time and the crew was good"
Мінуси: "The food wasnt upto the mark"
Плюси: "Crew was welcoming"
Мінуси: "Space between the seats was too small."
Плюси: "Crew was great."
Мінуси: "Food could be a bit better. White bread is unhealthy."
Плюси: "Boarding was very efficient"
Мінуси: "Losing my luggage after checking it at the gate when volunteers were needed."
Плюси: "Flight arrived safely."
Мінуси: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Плюси: "Good seat near the front."
Мінуси: "Delayed arrival by 30 minutes."
Плюси: "Efficient check-in."
Мінуси: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Мінуси: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Мінуси: "Meal choice missing kosher non-gluten combination."
Плюси: "Free drinks and snack!"
Плюси: "I like the service of AF"
Мінуси: "Delay over an hour"
Мінуси: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Плюси: "The crew"
Мінуси: "Not enough room for legs. Small amounts of food. No entertainment."
Плюси: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Мінуси: "Business class seats hard. Did not flatten out for sleep."
Плюси: "Croissants instead of pretzels was a nice change of snack"
Мінуси: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Плюси: "The plane is roomy and bright"
Плюси: "Good entertainment"
Мінуси: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"
Плюси: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Мінуси: "Seat a bit uncomfortable"
Плюси: "Quick Check in"
Мінуси: "The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own."
Мінуси: "The airplane is to small inside, very limited space."
Плюси: "Entertainment system during the long flight from Warsaw to Tokyo."
Мінуси: "Take off from Tel Aviv was 4-5 hours late. This caused us to miss a planned half day trip to Warsaw."
Мінуси: "Duty free choice onboard"
Плюси: "Delayed without explanation"
Мінуси: "Delayed without explaining?"
Мінуси: "Not allowing babies in first class. Couldn’t sleep with the baby crying."
Мінуси: "Delayed by one hour"
Плюси: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Мінуси: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."
Плюси: "Crew not good"
Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Плюси: "Crew and staff were amazingly friendly. The seats were comfortable."
Мінуси: "The flight from Newark to Warsaw was delayed by over an hour."
Плюси: "The crew was great and in-flight service was great."
Мінуси: "This is twice now I've had massive delays flying with LOT and because of this one I'm currently still stuck in Chicago because my international flight landed with 35 minutes for me to get to my connecting domestic flight when i should have had an hour and a half."
Плюси: "The crew was very kind and helpful. Boarding was much more smooth compared to my flight to WAW."
Мінуси: "The seat creaked a lot and seemed to disturb the person sitting to my left when I moved the sitting part forward or back when I needed to."
Мінуси: "Flight delayed for 5 hr"
Плюси: "Quick flight"
Мінуси: "Quicker access to gate"
Мінуси: "Flight got cancelled in the last minute, information was scarce"
Плюси: "I liked that all flights were on time"
Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Плюси: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"
Мінуси: "the above"
Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"
Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Плюси: "Cheap for my August flight, possibility to make a long layover in Warsaw to visit the city. Food was good"
Мінуси: "Seat cushion was thick and hard. First time I had to use a folded blanket to make a plushy seat for a 11 hours flight between LA and WAW."
Плюси: "The end"
Мінуси: "I paid for an exit row and got a regular seat without refund. I will have to fight for that apparently. The plane was very old, dirty, in bad repair. The seat did not decline, the screen of the monitor was cracked, the bathrooms were disaster zones, there was literary nothing on the entertainment program. The passengers were nice though!"
Мінуси: "Flight left 1.5 hours late. No update announced from boarding crew as to the reason for delayed boarding or status updates. Received seat assignment at gate with no attempt to give me my preference for aisle seat."
Плюси: "The Boeing 787 "Dreamliner" proved to be a great plane. The noise level inside the cabin was low, the legroom and width of the seats was excellent,"
Мінуси: "The flight attendant was rather "bossy" than customer oriented."
Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"
Плюси: "Good service good food ever think in the time"
Плюси: "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Мінуси: "Flight was one hour late. No food service or entertainment for this flight, but was as expected."
Мінуси: "2 hours late !!!"
Плюси: "Service in business class."
Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"
Плюси: "Flight was smooth with no problems."
Мінуси: "No entertainment system."
Мінуси: "No entertainment on that flight"
Плюси: "I had my row to myself."
Мінуси: "No problems."
Плюси: "Flights ran on time."
Мінуси: "Slow cue at check-in. Boarding gate miles from Security, 25mim walk. Plane aged. No food, tea in a flimsy paper cup. No entertainment."
Плюси: "It's this application which is really make me like a stupid guy sitting in the airport"
Мінуси: "U have to refund the money back this is worst experience I had in my life"
Плюси: "food prices, all on time"
Мінуси: "Adding a checked bag was complicated and difficult. Website was hard to use and had to add bag at airport through reservation desk, not at check in."
Мінуси: "Cheap airline that is priced like a major airline. They charge for checked in luggage on flights between different EU countries. Major airlines don't do that, so check the fine print before purchasing."
Плюси: "Relatively new aircraft with not-bad room between the rows. Water, coffee and tea offered gratis, otherwise pay for snacks, but prices not bad. Good flight for a budget airline. Twi toilets for a full plane a bit ridiculous, but the flight was only 2 1/2 hours, so no big lines."
Мінуси: "You sold me no lagge ticket, and than charged extra"
Плюси: "When we got to the airport on the way back home, they couldn't find our tickets. I had online tickets and confirmation, but we were still not on the flight list. We had to go to the ticket counter for them to clear it up and put us back on the flight. The flight itself was not bad. The flight attendants are a bit rude and condescending. The seats and entertainment was not bad."
Мінуси: "1. Cancelled our outgoing flight hours before it was set to leave; notified us via email; barely got re-booked via different airlines and had to take 3 different flights to reach out destination; missed the 2nd flight because LOT put us on a flight that was departing 30 minutes before out 1st flight arrived. 2. When we got another 2nd flight, we arrived at our final destination without our bags. LOT assured us that our bags were on our flight before we boarded but calling and confirming that they were able to transfer our bags (only had 40 minutes between flights), but of course, it was a complete lie. We did not get our bag until the next day in the evening over 24 hours later. At that point I was happy they found them and gave them to us. 3. Turns out, they cancel flights pretty often and they also book people on transfer flights that are too close for people to make it. We traveled with a handful of other passengers that had the same experience and people were in tears about their horrible travel experience. 4. Warsaw Airport - they only have 5 passport control officers clearing travelers and because they don;t have lines or any type of organization of these travelers, the lines our out of control. People are pushing each other, crying because they are missing flights or not feeling well because of no air and all the pushing and shoving. I was pregnant standing in the line for over 40 minutes. They would not let pregnant passengers or passengers with kids with them pass in their disabled line. Only people in the wheelchairs were allowed to pass there. Horrible airport and even more horrible airline! PLEASE SPARE YOURSELF AND DO NOT RUIN YOUR VACATION."
Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"
Мінуси: "40 min. Delay"
Плюси: "Not bad in general, reasonably price/quality service"
Мінуси: "I do not like when departure delayed"
Мінуси: "No good meals available in the flight."
Авіакомпанії, які здійснюють рейси за маршрутом Лондон Гітроу – Київ, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за маршрутом Лондон Гітроу – Київ
Захисна маска на борту є обов'язковою. Маски на рейсах за маршрутом Лондон Гітроу – Київ надаються
Дотримання безпечної відстані
Місця по центру на рейсі за маршрутом Лондон Гітроу – Київ забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах за маршрутом Лондон Гітроу – Київ
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки Лондон Гітроу – Київ з гнучкими умовами