Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Ліона до Києва
Авіакомпанія FlexFlight не стягує зборів за внесення змін та скасування бронювання на рейси з Ліона до Києва. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Ліона до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва з Ліона протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад до Ліона — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва з Ліона за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Nothing your flight was cancelled I will put a claim to refund"
Мінуси: "Nothing your flight was cancelled I will put a claim to refund"
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Плюси: "It was a great flight thank you kayak thanks ti THY"
Плюси: "The crew was amazing."
Плюси: "Leg room was OK"
Мінуси: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Плюси: "Service and attentiveness"
Плюси: "The plane :)"
Мінуси: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"
Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Плюси: "I was lucky enough to have a whole row to myself. Otherwise, it would be the regular cramped seating arrangement that is on all airlines."
Плюси: "Like flying first class"
Мінуси: "Movies varaiety"
Плюси: "New airplane good service good flight attendant depart on time"
Плюси: "The food was good and the entertainment was fine."
Мінуси: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."
Мінуси: "Took them too long to pick up the trash ..."
Мінуси: "On our longest flight, we were put in a cramped plane with no entertainment systems. It's sad to see a company that has such potential blowing it with these sort of cost saving/ customer losing choices. Please upgrade your fleet to stay competitive with your surrounding competition!"
Мінуси: "I received my luggage one week after the flight"
Плюси: "The food was ok."
Мінуси: "I lost my suitcase or had it stolen!"
Мінуси: "bus service to the plane"
Плюси: "Very friendly and willing crew."
Мінуси: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Мінуси: "They lost one of our bags."
Плюси: "Food was fine"
Мінуси: "Plane left late."
Плюси: "We were happy about everything on the flight. The flight crew was attentive, the food was good, and the baggage came to the pickup carousel quickly."
Мінуси: "We liked everything."
Плюси: "Not only was the aircraft antique and sporting old seats, but the crew also upgraded two families with infants to the business class where the screamed their hearts out to the obvious displeasure of the paying customers. A true Turkish delight... Unlikely to fly them again."
Мінуси: "Good food and alcohol selection"
Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Мінуси: "Everything was high level"
Плюси: "Comfortable plane Good food Friendly service"
Плюси: "The staff was courteous and helpful"
Мінуси: "The air temperature was warm and the food was not good. The choices were not available. I just ate bread and butter."
Плюси: "Great airline"
Мінуси: "More leg room is needed"
Плюси: "I just wanted to take a moment to thank you guys for the affordable luxury that your airline brings to the everyday traveler. Your food is delectable and your service unmatched."
Плюси: "Food and staff were excellent."
Мінуси: "Boarding area was crowded and confusing and no toilets, without having to exit security and return. Business class was in same lane as children and strollers, which was confusing."
Мінуси: "I travelled in Business Class from Istanbul to Chicago. The service was not at all impressive and the crew were not very helpful. I asked for water and champagne with my dinner. Champagne never arrived, even after I asked for it again. My half-full glass of water was taken away halfway through dinner with no explanation and never replaced. I asked for water five times before I was finally brought a bottle of water over 30 minutes later when they were being passed around to everyone. Meanwhile, the two flight attendants I asked for water walked by several times picking up trash... not sure what was so difficult about bringing me a glass of water."
Плюси: "Onboarding, crew attention, lounge access"
Мінуси: "Food was even better in Turkish Airlines before."
Плюси: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Плюси: "Food and service were great. Plane was super clean and economy seats were very comfortable."
Мінуси: "The in-flight entertainment system didn't work on the way back."
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Плюси: "Professional and helpful crew, clean airplane."
Мінуси: "Flights was late, no information was given as to when the flight would board or the reason the flight was late."
Плюси: "Very professional. Spacious seats."
Мінуси: "Wait at Ataturk airport on passport control."
Плюси: "Nice crew, comfortable seating, great price"
Плюси: "Food was fantastic. There were no delays. Very enjoyable."
Плюси: "Worst flight ever. Please enforce conduct code."
Мінуси: "I had to ask a neighboring passenger if her would allow me 20mins of my flight without his rear end in my face. He was a fairly large man and constantly bending over in the isle to chat with his family. His infant was being attended to by his wife who constantly paced around to shake the baby (I'm sure the baby was annoyed as well). The baby finally spat up on the floor and seat. Everyone in the family could not sit still more than 5mins at a time, jumping up, moving around, switching seats, passing items. The men turned the area into a social scene/bar. I was too distracted by all this activity hovering over me to enjoy reading or relaxing. I constantly had rear ends in my face, and I constantly had to dodge and lean in my seat. The aforementioned tall man even had the nerve to fold away my television monitor when I dozed off so that it would not be an obstruction for his activity. By then I'd had enough. The This flight was terrible. Non of the staff requested better conduct or mindfulness of the other passengers. I believe the airline should strongly consider having a separate space for large families, families with babies, or at least have a code of conduct to which passengers should respect for the sake of every paying customer's ability to enjoy such a long flight."
Мінуси: "We were told to go to the gate. However, there was no room for us there, another flight to San Francisco was leaving earlier and given precedence. So it was crowded, chaotic and we had to stand around unnecessarily, when we could have been drinking coffee or sitting comfortably elsewhere in the airport. On the flight they ran out of one of the meal choices and we just had to take or leave what they still had."
Мінуси: "I am fairly tall and lanky, so the configuration of the seats makes it very difficult to get comfortable. In this specific case, the person in front of me kept trying to recline their chair despite the chair pressing painfully into my knees."
Плюси: "The food on Turkish Airlines is fantastic, and the crew are exceptionally polite. Actually the best meals I've eaten on an airplane."
Мінуси: "On my flight from Istambul to NYC I was told I had been given an aisle seat but in fact I got the middle of the middle. If there were no aisle seats left, it would have been better if the person had just told me that, rather than saying I had an aisle seat, and I found out later. It was very distressing because I have diverticulitis, which is a serious stomach complaint, which means I need to be able to get to the loo! I felt that they could have been more understanding about this."
Плюси: "no individual tv screens. only 1 container of orange juice. BUT the stewards was really lovely when I told her I was allergic and made me a plate of fruit."
Мінуси: "No applicable"
Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Мінуси: "not enough food"
Мінуси: "I could put my seat down, the button wasn’t working.."
Плюси: "The punctuality and the entertainment"
Мінуси: "Perhaps a more organized boarding process"
Мінуси: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."
Плюси: "good crew ok food for airline"
Мінуси: "despite an outrageous price we had problems registering our luggage economy light never heard of it"
Мінуси: "Lufthansa’s needs to get their staffing act together. It took 1 1/4 hrs to check in due to insufficient staff & then once on board the flight it was announced there was no food available due to staffing shortages"
Плюси: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Мінуси: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."
Плюси: "Crew seem competent, airplane was fairly clean and not too old, food not awful, ac outlets in economy, headphones not the worst."
Мінуси: "I hate that there's no free checked bag anymore! Two mile walk with heavy bag in Frankfurt. Provide carts in FRA! Crowded: seat pitch small, seats narrow, flight totally full, toilets filthy by the end. IFE: English options boring (German options not subtitled), touch screen not responsive."
Плюси: "Staff were excellent. Helped me with storing my insulin in the fridge."
Мінуси: "Departing the plane into steps to z bus carrying heavy bags with no help."
Плюси: "Nice entertainment selection"
Мінуси: "Too many snacks, food was low quality, flight was delayed with no reason given,"
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "The crew is attentive and friendly The seats are flat-lay"
Мінуси: "The food is mediocre at best Seats are narrow"
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "The crew were helpful"
Мінуси: "I had to pay luggage fees"
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Attitude of staff"
Мінуси: "Food and delay"
Мінуси: "I requested special meal on line at Lufthansa site. They do not have my name on their list. Basically I do not have any food for eight hours"
Плюси: "The service levels of the crew are the best I have experienced - the quantity and quality of the food and beverage offering is very good Lufthansa also has the cleanest planes I have ever traveled on - and I have traveled plenty for business Lufthansa App is the best This was my first Lufthansa flight and it wont be my last"
Мінуси: "The flight attendant did not give me any meal and there were ppl seating in my row who got. SHE completely ignored me"
Мінуси: "Missed my connection due to airline delay and was put on a flight 12 hours later"
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"
Плюси: "Flight was fine."
Плюси: "a normal coach experience, nothing special or bad about the flight"
Мінуси: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"
Мінуси: "Not well organized and food is unhealthy"
Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "I like the friendliness of Lufthansa staff - on the plane and off the plane. This is definitely one of your strongest points Lufthansa!"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Мінуси: "Their silly 8 kg weight limit for carry on baggage was a surprise and really not consistently enforced. Couldn't go through the one pass customs line adding more than an hour to that part of my trip. Crew couldn't answer questions about dairy in the food."
Плюси: "on time service"
Мінуси: "Frankfurt airport chaos Lyon customs downstairs in arrivals checkin upstairs so they can't view your items if you are claiming tax back. Clever French move. Obviously happens a lot"
Мінуси: "Flight overbooked and once they agreed to let me on the flight was delayed for hours. Made me remember why I fly BA now most of the time"
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Плюси: "Very comfortable flight."
Плюси: "Dinner was good fairly interesting and wholesome. I appreciated having real silverware, albeit only 3/4 of normal size. But for an 8:35 flight, most people would have already eaten. In contrast, 'breakfast' was a muffin, small cup of sliced fruit, and a granola bar. For a flight leaving at 8:30 pm and arriving at 10 AM, I would think breakfast, not dinner, would get the emphasis. Did get some free wine with dinner."
Мінуси: "$35 bucks per flight leg to reserve your seat seems rude and harsh. THey don't tell you til AFTER you book the flight that seat selection is extra - spendy extra... Rude."
Плюси: "Great individual attention."
Мінуси: "Lufthanza is still "rule bound" and somewhat inflexible. Staff had some trouble adjusting to individual request (e.g. one passenger changed her mind on the meal choice and confused the staff member who tried to force the food choice on this older lady). Obviously, dealing with elderly is not the same as dealing with young - this may require some additional training of staff members.On another occasion, two passengers exchanged seats - and it took some time for staff to sort this out at the meal time. A "Muslim meal" was offered to a christian passenger. - The interchange was hilarious."
Плюси: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."
Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."
Мінуси: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Плюси: "Very nice airplane and pleasant crew"
Плюси: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Мінуси: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Плюси: "The crews were pretty great!"
Мінуси: "The regulating of the temperature."
Плюси: "Customer care was super supportive"
Мінуси: "Inflight sandwiches"
Мінуси: "Travelled business class and was ace experience"
Плюси: "Crew were great"
Плюси: "Very professional"
Мінуси: "Lost luggage"
Плюси: "Seat was good"
Мінуси: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Мінуси: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Мінуси: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Мінуси: "The plane was very hot"
Мінуси: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Плюси: "Everything was good except for the entertainment consul for one of our seats."
Мінуси: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Плюси: "Crew were great, food, entertainment, seat and everything else was great as well."
Мінуси: "lost baggage"
Плюси: "The constant smile conferred by flight attendants through the entire flight."
Мінуси: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Плюси: "Friendly hostesses"
Мінуси: "Flight was delayed 3 hours"
Плюси: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Мінуси: "Except for the man next to me - great!"
Плюси: "Face recognition was amazing"
Мінуси: "Too hot on plane"
Плюси: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Плюси: "Crew was great, very nice"
Мінуси: "Not enough legroom"
Плюси: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Мінуси: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Плюси: "Food was excellent, service from staff was friendly, and entertainment options were great."
Мінуси: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Плюси: "Arrived early!"
Мінуси: "Boarding seemed disorganized."
Плюси: "Professional crew. Good boarding."
Мінуси: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Плюси: "Able to fly direct to ansterdam"
Мінуси: "Have to lay over on the way back. More expensive than other airlines."
Плюси: "Fast boarding"
Мінуси: "The entertainment system wasn’t working for the whole 10 hour flight."
Плюси: "Very friendly crew going out of way to assist in making trip comfortable"
Мінуси: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Плюси: "Nice flight, nice crew, and a nice experience."
Мінуси: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Плюси: "Consistently high standards"
Плюси: "Very friendly and helpful personnel."
Плюси: "Service impeccable!"
Мінуси: "They have one line of executive class after the kitchen and toilet, is very noisy."
Плюси: "Everything. A truly faultless experience!"
Мінуси: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Мінуси: "Long stop over at Schiphol. Too Long!!!!"
Плюси: "They were awesome."
Плюси: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Мінуси: "The seats in economy were a little too small for a 12 hour flight"
Плюси: "Crew service"
Мінуси: "Flight delayed."
Мінуси: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Плюси: "Quick (relatively) flight."
Мінуси: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Плюси: "Flight attendants were friendly, but they only had limited resources to work with."
Мінуси: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Мінуси: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Плюси: "They flew full speed to catch up with the delays."
Мінуси: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."
Мінуси: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
Плюси: "Overall, good flight"
"Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines"
Мінуси: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Плюси: "More space in business class (777-300) than many other airlines."
Мінуси: "Entertainment very limited. No adjustable air vents in this aircraft"
Мінуси: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Плюси: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Мінуси: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Мінуси: "More options for gluten free food. Always get the same dish"
Мінуси: "Excelente aerolínea"
Мінуси: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Плюси: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Плюси: "Crew was very nice. Food was good and tasty."
Мінуси: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Плюси: "The crew was very gentile."
Мінуси: "No enterteinment on the plane."
Плюси: "Good food and service"
Плюси: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Мінуси: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Плюси: "Crew was nice, too short of a flight to figure out more"
Мінуси: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Плюси: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Мінуси: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Плюси: "Good selection of movies"
Плюси: "The Air France service was ok. Got me to my destination on time and alive."
Мінуси: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Плюси: "Food was good, crew was very professional and courteous. Flight was smooth."
Мінуси: "Coach was cramped and the video system didn’t work very well"
Плюси: "My seat"
Плюси: "That I was able to sleep a bit on the flight - and that we gained an hour."
Мінуси: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Мінуси: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Плюси: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Мінуси: "Business class seats weren’t comfortable and too narrow no entertainment."
Плюси: "On time."
Мінуси: "Did not seat together passengers, although booked and checked in at the same time."
Плюси: "The food was okay and the staff were friendly."
Мінуси: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."
Плюси: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Мінуси: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Плюси: "Food has improved a lot on business class. Meals are more creative."
Мінуси: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."
Мінуси: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Плюси: "Boarding for BUsiness class was fine. Seating was cramped."
Мінуси: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Плюси: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Мінуси: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Плюси: "Staff was nice"
Мінуси: "MD planes are old and not very comfortable."
Плюси: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Мінуси: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Плюси: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Плюси: "Crew was welcoming"
Мінуси: "Space between the seats was too small."
Плюси: "General air of professionalism is reassuring"
Мінуси: "Food, crew appear rushed"
Плюси: "On time departure and arrival"
Плюси: "the Airline"
Мінуси: "The Airport, Security, Boarder control."
Плюси: "Airplane staff were good"
Плюси: "Lovely crew, clean toilets"
Мінуси: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Плюси: "Nice Flight Attendants Good Food"
Мінуси: "Flight was delayed by 1.5 hours"
Плюси: "Flight arrived safely."
Мінуси: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Плюси: "The flight crew and flights itself were great."
Мінуси: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Мінуси: "Food and coffee were cold. Service on AF is getting worse."
Плюси: "tool me safe from one airport to another"
Мінуси: "wait time, food"
Плюси: "I like the service of AF"
Мінуси: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Плюси: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Мінуси: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."
Плюси: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Мінуси: "Seat a bit uncomfortable"
Плюси: "Everything good more or less."
Мінуси: "Planes where not updated. I would like planes to be more up to date like other companies."
Плюси: "Loved the entertainment. The movies and other options were great. The drinks were very repressing also."
Мінуси: "I did not like the food. Also I do not eat meat so I was no given a non meat option I was just told to eat everything except the meat. I was also not a fan of the snacks in between. There was a spread some olives and then a spinach pie and they were cold and not appetizing. Next my luggage did not make it to ATL with me it stayed in Dublin and I ended up not getting it until 2 days later. Next the bathrooms became very dirty towards the end of the trip so it made it quite unpleasant to have to go to the restroom."
"I am still trying to recuperate my money. I giked claim with Kayak and the insurance company. The flight never happened. It was canceled and I never received the email for cancelation. We ended up buying 4 new tickets for my entire family to come back to the States. Horrible experience. Oh and Kayak is horrible on resolving the claim. I am still waiting for a call back. I will NEVER use them again. Lesson learned."
Мінуси: "They lost my bag and I still haven't heard from them"
Мінуси: "Food, all flights—ugh!! Basically bad school lunches."
Плюси: "The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly."
Мінуси: "Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out."
Плюси: "Food was good"
Мінуси: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."
Плюси: "The food included veal."
Мінуси: "Departure was 1 hour delayed."
Плюси: "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."
Плюси: "not enough leg room. Tray too small."
Мінуси: "the above"
Плюси: "Arrived at destination"
Мінуси: "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"
Мінуси: "Poor boarding process"
Мінуси: "I bought my tkts a moth ago. And when arrived to VLC airport i have no seat ans they put me on STB. NOT GOOD /("
Мінуси: "At the checking counter they couldnt find my tickets reservation. Took forever to check in."
Мінуси: "It took a very long time to drop bags because there were only three people at the Iberia desks."
Плюси: "Saving grace: movie selection much better than expected. Food a bit better than expected (in the world of airline food). Crew capable & nice enough. We got to our destination on time, so at least there’s that."
Мінуси: "Boarding @ JFK was a joke. That part of airport is currently under construction, so massive # of ppl & not enough room for everyone. Once on plane, all reasonably good until we reached altitude & settled in for the evening. At that point, for some reason the heat came on between rows 39 & 46 (we were in row 45) & was on all. night. long. on an overnight flight. Crew was baffled & didn’t know how to fix. I was melting & miserable — impossible to sleep. Cramped, basic economy seats. Awful experience."
Мінуси: "See above."
Плюси: "OTP, the plane was modern, high load factor, which means that this flight is doing good. The wifi was also good,"
Мінуси: "Only 4 bathrooms for the whole economy and premium economy classes and only at the center of the plane. No snacks between dinner and breakfast."
Плюси: "The flight is barley an hour so nothing was served. I was glad I had water on me. Other wise it was a easy flight"
Мінуси: "It was hard to hear the woman when we were boarding."
Плюси: "On time, polite, comfortable"
Плюси: "Very friendly"
Мінуси: "There were delays at Heathrow due to fog. Rather then backing up all planes by an hour or so, BA gave our plane away. We experienced a 6 plus hour delay. So after flying for nine hours from the U.S. overnight to London, we had to sit around the airport, while watching other planes take off on time. We got in so late to Madrid that our hotel room that we reserved months earlier was given away. After being awake for over 24 hours we had to walk around Madrid at 11:00 pm at night, looking for someplace to lay our weary heads."
Мінуси: "On time, food is ok."
Мінуси: "late departure from boston resulted in late arrival in madrid.More than 12 passengers missed the connecting flight to malaga by about ten minutes. iberia could have delayed the flight to malaga and its customers would have had a much better day."
Плюси: "Food was good, comfortable, nice happy workers, etc."
Плюси: "The plane arrived safely, it will get you where you want to go."
Мінуси: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."
Плюси: "I flew business class: the crew and comfort was great; the food was pretty good."
Мінуси: "Boarding was horrendous: they have the whole flight stand and wait to board! In Madrid, they called to initiate boarding and we stood for 15-20 min before anyone moved at all; business class was then called, and we ended up standing another 15-20 min in the jetway before being ushered into the plane! Even in business class, the entertainment system was poor it's difficult to use and my system froze entirely on the way to Madrid. It worked on the way back, but the selection was relatively limited and poor."
Мінуси: "2 of our bags didn't arrive to Beirut"
Мінуси: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."
Плюси: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Мінуси: "The only thing that I wish was different was that they had a vegetarian food option available"
Плюси: "Professional kind and helpfull crew Punctual departure and arrival on time"
Мінуси: "No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs"
Плюси: "Everything abou the airline. The boarding was quick, the flight crew were wonderful, the flight was clean and smooth."
Мінуси: "Passengers moved their seats all the way back without considering people behind them. Very small leg room."
Мінуси: "Doctor recommended not to travel but no credit given."
Плюси: "The extra leg room in the exit row. In spite of the fact we had to pay extra for it, it was well worth it. The crew was courteous and professional. The flight was on time."
Плюси: "Crew were really nice and polite"
Мінуси: "No entertainment, I can't believe how close the seats are to each other. I'm not a very tall person and my knees were hitting the front seat constantly (and the kness of the passenger seating behind me of course)"
Плюси: "The films are a bit old but ok."
Мінуси: "Delayed flight, attendants rude, boarding not organized, the plane has too many rows, only pasta left for the last 10 rows. The touch screen in the seat is not quite nice for the one that is sit on it, looks like you have a bird hitting your head."
Плюси: "Great crew, funny and friendly. Really enjoyed my first experience on Iberia. The Economy Plus was really nice. I wasn't expecting a preflight beverage. Nice touch."
Мінуси: "No help from kayak vayama to get additional baggage, seats"
Плюси: "On time. Great service."
Плюси: "Choice of entertainment: movies, tv shows, etc."
Мінуси: "Wifi was >$50!"
Плюси: "On time."
Мінуси: "Small plane so comforts are limited."
Мінуси: "flight was late"
Плюси: "Standard EU flight, on time"
Мінуси: "Had to buy food and the sandwiches were soggy. Wouldn't accept credit cards at first, staff tried to push cash payment until finally getting a different credit card readee that worked."
Плюси: "Short 2 hour hop to Heathrow, adequate seating, nothing challenging about this flight. Barcelona airport is very user friendly, open and expansive. Service was good on the flight."
Мінуси: "Landed at heathrow, which is a sprawling airport and plenty of time required for the endless walking, bussing, and subway connections between terminals and gates. But efficient."
Плюси: "On time experience."
Мінуси: "Tight quarters, I'm 6'2". No free coffee options."
Мінуси: "Late departure."
Мінуси: "Seats do not recline. Not even water was offered."
Плюси: "Service was nice and friendly"
Мінуси: "As with all airlines the seats could be better"
Мінуси: "This was American Airlines, not Iberia. Flight was supposed to leave at 9:45 pm but was delayed to 10:30 pm. At around 10:45 the flight was delayed again. At around 11 we were told that our pilots were too tired to fly and two other pilots might fly us but we wouldn't know untill 12:30 am. At 12:45 am we were told the back up pilots refused the trip. American Airlines has no back up plan for this apparently and the flight was cancelled till 9:30 am the next day. It was 2:00 am before I received a hotel voucher. Overall terrible experience."
Плюси: "Very friendly and helpful crew."
Мінуси: "No food or drink offered except for if the customer pays for them, very poor idea."
Мінуси: "The flight was cancelled"
Авіакомпанії, які здійснюють рейси з Ліона до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Ліона до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Ліона до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Ліона до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Ліона до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Ліона до Києва з гнучкими умовами