Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Кельна до Харкова
Більшості мандрівників, місце вильоту яких – Кельн, а місце призначення – Харків, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Харків: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Кельн, а місце призначення – Харків, зобов'язані ізолюватися протягом 14 днів після в'їзду.
Мандрівники, місце вильоту яких – Кельн, а місце призначення – Харків, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Харків: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Кельн, а місце призначення – Харків, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
У базі KAYAK немає прямих рейсів за цим маршрутом. Тривалість найкоротшого рейсу з пересадками — 6 год. 25 хв..
Найдешевші за останні 3 дні квитки в один бік було знайдено на Wizz Air (₴1 225) та Декілька авіакомпаній (₴1 278), а найвигідніші ціни на переліт туди й назад – на Декілька авіакомпаній (₴3 941) та Ryanair (₴5 352).
Ваш рейс із Кельна вилітатиме з аеропорту Кельн Köln/Bonn, який також відомий як аеропорт Кельна. Міжнародний аеропорт Харків – це аеропорт, у який ви прилетите, він же аеропорт Харкова.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Кельна до Харкова, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Харкова з Кельна протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Харкова ви полетите рейсом однієї авіакомпанії, а назад до Кельна — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Харкова з Кельна за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "The seats were more comfortable that most big companies. The food was tasty and good quality."
Плюси: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
Плюси: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Плюси: "I love the food❤️"
Мінуси: "2 hours delayed"
Плюси: "THE CREW WAS VERY EFFICIENT AND COURTEOUS, EXCELLENT ENTERTAINMENT."
Мінуси: "RAN OUT OF MAIN DISH (ATLEAST ONE)"
Плюси: "Modern plane with wider than normal economy seats. Wide screens with a variety of new movies. Food was good. It’s still airplane food but it’s good. Easy process after all with booking m, checking in, onboarding etc"
Плюси: "Great selection of movies, excellent food, friendly service."
Мінуси: "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."
Плюси: "Nice snack"
Мінуси: "No real boarding procedure followed, perhaps they do this with “certain” destinations they believe are not worth it. When asked why they didnt properly board us, or actually mae people sot on their assigned seats, they shoved me aside. Pretty rude (and im an elite plus traveler with them). I will avoid TKY from now on."
Плюси: "Smooth flight in general, nice staff"
Мінуси: "Food used to be better"
Плюси: "World-class service at a price, convenience of connections, still free seat resevation and decent luggage allowance, two suitcases, for all of which other carriers extort extra payments."
Мінуси: "Little bit quicker tray collection after meal."
Плюси: "The food was great. The seats were soft and there was enough legroom."
Мінуси: "We were stuck on an aisle where the seats don't adjust on one of the flights, but it was a relatively short flight. The boarding process was a little disorganized, but we were able to get on the plane quickly. The worst part was the home airport. I don't know how much control Turkish airlines has over that airport, but the bathrooms we're absolutely disgusting."
Плюси: "The for was good. The crew was attentive and professional."
Мінуси: "The leg room in the Washington-Istanbul leg was very small for a long haul international flight."
Плюси: "la comida y el serivico del personal arriba del avion"
Мінуси: "No me gusto la espera en algunos boarding de los aeropuertos"
Плюси: "The food! So much food that at one point they were bringing more things and i just looked at them like are u crazy? It was tasty and warm."
Мінуси: "I liked everything."
Плюси: "I was upgraded to buisnes class :)"
Мінуси: "Every thing was ok"
Плюси: "Delicious food, fantastic entertainment system, power plugs and USB plugs at every seat. The amenities kit everyone gets is fantastic and sure makes the flying experience feel more special."
Плюси: "not much"
Мінуси: "hostesses not so courteous"
Плюси: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Мінуси: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."
Мінуси: "Food was dried out and tasteless"
Плюси: "Crew did a good job handling a stressful situation."
Мінуси: "Security process for boarding is a mess, with absurd redundancy and tiresome rechecking of passports an d boarding passes, inconsistent application of carry on rules and long waits. Then we boarded and sat for two hours. The aircraft should be checked out and ready to go before boarding. Then, in Chicago, it took almost 2 hours to get our luggage."
Плюси: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Мінуси: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
Плюси: "Food is good."
Мінуси: "Horrible customer serivce. Unhelpful staff at front desk for check in and seat changes."
Мінуси: "Seats on 777 are to close. Both times I have flown Turkish air, we sat on the plane for well over a hour on the ground before we pushed back from the gate."
Плюси: "Sadly, nothing."
Мінуси: "Service Attitude of staff at Istanbul airport, no one wants to help Delays No options if a flight is missed Wrong information Visa machines at airport don't work"
Плюси: "The entertainment choice and availability of USB port for charging was excellent."
Мінуси: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
Плюси: "Unfortunately for Turkish A. the plane was less than 1/3 full...tourism to and from Turkey seems to be way down for a number of reasons. That made it spacious coupled with a relaxed pace of passengers and crew. The lunch served was quite tasty and satisfying. No hassles about carryons weight or size. Electronics aboard seemed to work fine for those interested."
Плюси: "Travels was safe and everyone offered you support to anything you needed"
Мінуси: "From economy to business class and even first class travel...everyone looks to make your travel experience safe and fun"
Плюси: "A lot of media content"
Мінуси: "driving to the plain by bus"
Мінуси: "Terrible food. I saw many others leave the food, only have bread and fruits. The same to me."
Мінуси: "There were 4 crying babies all seated closely together."
Плюси: "Food was much better than a number of airlines."
Мінуси: "bathrooms got messy."
Мінуси: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"
Плюси: "The food and empty seats to move away from a screaming child. The crew were polite and helpful."
Мінуси: "The flight was 45 minutes late and we were glad we did not have a connecting flight. We stood in the boarding line for a long time."
Плюси: "Entertainment choices were great, entertainment available at seat back was excellent."
Мінуси: "By the time they reached my row (37), they had run out of lemonade, chicken dinner, and even customs card. That was poor stocking. The service was mediocre at best. When I asked for beer and a cup of water, the female flight attendant ignored my request and just gave me water. Chicken entree had run out. When I pointed out that I do not eat beef, I was given a half-eaten special-order vegetarian tray: the salad, dessert, bread were all missing. I had to ask again for the rest of the contents of the tray and the male flight attendant was none too happy. So much so that, come breakfast time, he deliberately skipped serving me breakfast - he served the people on both my sides, and just walked away without so much as an explanation. That is rude and obnoxious behavior not becoming of anyone in the service profession."
Плюси: "The crew, the food and all the amenities including the entertainment"
Мінуси: "Security at boarding resulted in delays and overcrowding of the area with long lines"
Плюси: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Мінуси: "Late depature. Seats not that comfortable. Headphones are really bad quality. Touch screen difficult to use (not very responsive to touch)."
Мінуси: "I liked it all"
Плюси: "I like the comfort of the interior, the entertainment."
Мінуси: "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"
Плюси: "food is always great, even if my flight is two hours or less. seats are comfortable and I enjoy the leg space."
Плюси: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Мінуси: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."
Плюси: "Great price, service, food"
Мінуси: "they just skipped me once to offer me a drink, but they were very nice when I requested it"
Плюси: "One of the best airlines I've ever flown. Would definitely recommend."
Мінуси: "No dicaff coffee"
Плюси: "Very friendly and attentive flight personal. Meal was excellent. Although a flight passenger is able to order a special meal, like vegan/vegetarian, etc. I was too late with that and still received a almost vegan meal."
Плюси: "As usual, crew and food were superb! I was rather comfortable."
Мінуси: "The plane was old so we didn't have individual screens."
Мінуси: "The flight way delayed by 7hrs and the airline management was very rude and not helpful at all"
Плюси: "I did not fly"
Плюси: "On time"
Мінуси: "We got sanatizer when boarding which was so small like a stamp, useless"
Мінуси: "Very very bad."
Плюси: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Плюси: "The crew was ok. The seats no conmfortable."
Мінуси: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Плюси: "It was enough fast"
Мінуси: "Too much money for nothing service."
Мінуси: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Плюси: "The crew was very professional and I cannot complain about that."
Мінуси: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Плюси: "Budget friendliness"
Плюси: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Мінуси: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Плюси: "crew and boarding was nice"
Мінуси: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Мінуси: "Flight was late abolutnie 1 hour"
Мінуси: "Delay on departure and no bus at arrival"
Плюси: "Once boarding started it was very fast and flight left shortly after"
Мінуси: "Seats are very uncomfortable"
Плюси: "The crew was so helpful and nice"
Мінуси: "I was happy with everything"
Мінуси: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Плюси: "The crew was really nice"
Мінуси: "1h30 delay for no specific reason is unacceptable"
Плюси: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Мінуси: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Плюси: "Service, smiling and attention to details."
Мінуси: "No kosher food."
Мінуси: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Мінуси: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Мінуси: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Мінуси: "Extra charges. £35 to check bags in"
Плюси: "Everything was on time, no delays. Polite crue. Easy boarding."
Мінуси: "The seats are not comfortable at all"
Мінуси: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Мінуси: "It a good option, a good price, i will fly again"
Мінуси: "long time wating in bus to get plane"
Плюси: "Flight was on schedule"
Мінуси: "No free drinking water"
Мінуси: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."
Мінуси: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Мінуси: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Плюси: "Cheap flights and convenient airport"
Мінуси: "Seats uncomfortable and hot"
Плюси: "Crew were friendly! The app for the journey is good."
Мінуси: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Плюси: "I liked that I got to my destination in one piece."
Мінуси: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Мінуси: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Мінуси: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Плюси: "Arrived only slightly delayed"
Мінуси: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Плюси: "NOTHING! !!! VERY POOR wizz air!!"
Мінуси: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Мінуси: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Мінуси: "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"
Мінуси: "Hidden fees"
Мінуси: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Мінуси: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Плюси: "Crew were average"
Мінуси: "Everything was a disaster. Late and very uncomfortable"
Плюси: "On time and a comfortable flight."
Мінуси: "Nothing comes to mind."
Плюси: "The crew was very good. And the flight was on time."
Мінуси: "The seats cannot recline. They were stiff as a board. Completely uncomfortable! No complimentary drinks, not even watter!?"
Плюси: "The captain had such a good sense of humour.. he was the most lighthearted captain ever- praise to all crew onboard and also amazing to the passengers."
Мінуси: "Nothing it was perfect for Ryanair.. always getting better"
Плюси: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Мінуси: "Nothing. It was perfect for the service provided"
Плюси: "Shorter trip"
Мінуси: "The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences"
Мінуси: "We paid for our bags on booking and then paid for them on both flights again."
Плюси: "Row 2 lots of lw"
Мінуси: "Boarding process was bananas, plane is old, no organization at check in. It was like a mad max post apocalyptic hellscape. No lines or stantions. Just people pushing, no rules."
Плюси: "Helpful, friendly crew"
Плюси: "We arrived at our destination"
Плюси: "It was average"
Мінуси: "The seats could have been better, and the lighting"
Плюси: "It’s a budget airline, so I liked the price. Also the ease."
Мінуси: "A little late to take off, the interior of Ryanair planes is perhaps the most visually offensive environment that I experience in my life. Flew BA not long ago and remembered how nice a flight can actually be. Oh, also Ryanair staff seem like they’re recruited on their ability to be uncommunicative and not to care about it. Amazingly consistent in this respect, but to their credit, you know what to expect."
Плюси: "The stay"
Мінуси: "Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough"
Плюси: "Very good"
Мінуси: "i' sat in row 10 with aspare seat next to me, my wife is in row 32 with 2 empty seat s next to her.Otherwise all good."
Мінуси: "Delays!? Every single time the departure late at least an hour or 3. Wasting people’a time and money."
Мінуси: "Flights are always late."
Мінуси: "Flight was delayed, no apology by Ryanair."
Плюси: "Everything went very smoothly and was well organised."
Мінуси: "Last minute rearranging if passengers so that those who had picked their seats ended up somewhere else... Not impressed"
Плюси: "It was a stress free journey. Which I will be doing at least 4 more times this year"
Мінуси: "I cannot think of anything. Except you can't buy duty free cigarettes on the trip anymore"
Мінуси: "Gate attendant was very rude and charged me for an extra checked bag even though my bag fit into the sizer and I measured it before coming. He looked at it for two seconds and did not even put the bag all the way in the sizer. I tried arguing and he would not listen to me at all and just said “I’m done talking about it, either pay me or we will leave you here”. So I guess it’s their policy to hold you at ransom if your bag is even close to not fitting. Even worse, the plane was about 40% full and there was no shortage of room on the plane. They are crooks!"
Плюси: "Absolutely nothing"
Мінуси: "3hr delay, zero staff to provide information, no apologies, utterly terrible organization."
Мінуси: "Seats don’t recline"
Мінуси: "Small and uncomfortable airplane. No organization for boarding. They charge a 50€ fee if you don’t check in online, but the online app also purposefully separates passengers so you have to purchase seats together. So many fee charges not worth the aggravation."
Плюси: "Refund and a nice note"
Мінуси: "Everything they simply SUCK!!!"
Плюси: "Very friendly staff"
Мінуси: "Charged me extra tax, and double for suitcase even though i indicated i have laguage online it didnt show."
Плюси: "Nothing, I do not like their business model"
Мінуси: "We felt exactly like cattle going into the cattle car ... 4 hours LATE! No employee treated us as humans."
Плюси: "Boarding was done quickly by using front and rear doors as well as when departing the aircraft."
Мінуси: "Seats do not recline and boarding is done on the Tarmac in the rain as well as upon arrival."
Плюси: "The flight left on time"
Плюси: "Plane artived late. Boardef late and arrived late. Immigration was understaffed and slow causing us to miss out scheduled bus ride. Charged me an extra $30 for one of my bags."
Мінуси: "Late. Poor customs service, slow."
Мінуси: "The airline charged me twice for my violin. I had already paid for my instrument when I did online check in. And I had to buy another seat for my instrument at the gate. The way I was treated by the staff was so impolite as well."
Мінуси: "Everyone, EVERYTHING, horrible customer service!!!"
Плюси: "There are many horror stories on the web about flying RyanAir, so I expected the worst. My wife and I flew RT from Dublin to Koln. Although we carry on on all other airlines (in the US), we paid extra to check our carry on bags because of the Ryanair website, which sounded VERY strict about bag size and threatened to charge 50E or something per bag if ours were too big. Turns out all the other passengers had the same huge carry-ons as always. I probably wares the bag fee. Ryan requires you to print boarding passes before you get to the airport or they will charge 50E per person to print(!). The boarding process is a cattle call, but most people are polite with little shoving. The seats on the plane are hard and don't recline. All in all, we saved money and the flight was OK. Just know what to expect."
Плюси: "Ryanair did a great job preparing guests for departure and keeping passengers updated on gate changes."
Мінуси: "The airplane had absolutely no temperature regulation and went from way too hot to absolutely freezing for a majority of the trip."
Плюси: "The morning flight was over an hour late with considerable time spent on the apron - the evening flight was equally late - I don't have a problem with planes being late - it happens due to weather etc. BUT. only if I am told what is happening, no information was provided whatsoever, this is not helpful...."
Плюси: "Very good"
Плюси: "The staff were friendly."
Мінуси: "I don't like the factory-"get em out, get em in" mentality. We were lined up and put outside before the plane was even de-boarded from its last flight. We watched (in the freezing cold) while the plane de-boarded and I'm thinking.....aren't they even going to clean the plane? I'm sure they go around and pick up trash but there is no way they would have time to clean the trays. Then we were whipped into the plane. The seats were the smallest I have EVER sat in. It was almost impossible to keep your arms off the arm-rests. I hate that you are penalized if you don't have a printed boarding-pass. We almost didn't as the web-site was down the day before we flew and we ALMOST couldn't get our boarding passes printed - due to no fault of ours. When we called to say the web site was down, there was NO HELP or understanding. Not sure I want to fly with Ryanair again."
Мінуси: "I could'not check in had an error checking in online and still had to pay the fee to check in"
Плюси: "Arrival time: we landed at 18.10 instead of 18.25"
Мінуси: "The seats are too small, there was too much light during the flight and no drinks are offered for free, not a single water glass."
Мінуси: "1.5 hours late on board, but they kept insisting it was on time. Don't know if hey were trying to avoid some kind of delayed statistic, but we landed in Rome over an hour late."
Плюси: "Flight on time"
Мінуси: "Checking Visa in different place then Check in counter. Queing before boardind"
Плюси: "On time. New and clean Plane. nice crew"
Плюси: "Seats don't"
Плюси: "Nothing, however flight was on time"
Мінуси: "Bad seats that don't recline. Even less legroom than normal."
Мінуси: "They force you to check in online and the page fails or only gives you the option to Check in with seat selection you must pay then you have to pay 56 euros at the airport But you manage to do so online. It is a hoax"
Плюси: "Fly. The cost for the ticket for a great route, indeed was a nice option to flight"
Мінуси: "the seats, do not work to give a great comfort"
Плюси: "Easy booking, easy self checkin, even though now have selected seats it's still a little bit like a cattle market as everybody is wanting overhead hand luggage space near by. Very quick flight without ant issue"
Мінуси: "Cattle market loading feel both ways"
Мінуси: "It cost me 53€ extra for not doing online checkin, which I was not informe about it!!!"
Мінуси: "The seats more comfortable."
Мінуси: "Unfriendly staff and very uncomfortable airplane. Seats were bad"
Плюси: "Service, food and entertainment."
Мінуси: "Comfort. Flight was cramped."
Плюси: "Was the Crew very rude"
Мінуси: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Мінуси: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Мінуси: "Free food and alcoholic beverages"
Мінуси: "The boarding Schdule"
Мінуси: "If it was on time. Over an hour late."
Мінуси: "Comfort and food"
Плюси: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Мінуси: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Мінуси: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Плюси: "Comfortable flight"
Мінуси: "No food"
Плюси: "timing of arrival"
Мінуси: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"
Плюси: "The first leg of my trip was good."
Мінуси: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Плюси: "It was ok."
Плюси: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Плюси: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Мінуси: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."
Мінуси: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Плюси: "I got to my destination safely"
Мінуси: "No free drinking water considering it wasn't really that cheap of a flight to say it budget airline"
Плюси: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Мінуси: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Мінуси: "Flight got delayed Grumpy crow Seats not comfortable"
Мінуси: "See above"
Плюси: "Crew was very nice. Seats were comfortable."
Мінуси: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Плюси: "An early landing made my onward journey so much easier."
Плюси: "Reasonable drink choices"
Мінуси: "Where is ayran?!"
Мінуси: "Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?"
Плюси: "The seats are comfortable and there was enough place in the overhead bins"
Мінуси: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Плюси: "The seats are comfortable and there was enough place in the overhead bins"
Мінуси: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Плюси: "The seats were not too tight and the food is not extensively expensive"
Мінуси: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Плюси: "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."
Мінуси: "I want to make change flight but they where not helpful"
Плюси: "Staff was super friendly and efficient."
Мінуси: "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."
Мінуси: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Мінуси: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."
Мінуси: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."
Мінуси: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Плюси: "Plane is ok, clean, good condition"
Мінуси: "Almost no service. Cheak in took 2 hours!"
Мінуси: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Мінуси: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."
Плюси: "The crew was very nice and attentive."
Мінуси: "Not even water is offered. You must buy everything. We boarded over an hour late and then sat on the plane for nearly an hour. Seats very uncomfortable. A lot of very small and upset children. Due the late take off I had no time to get food during my layover and so I bought a hot meal. It was mediocre at best for 11 euro. There was no drink served with it but sold separately. Then it took over an hour for my tray to be picked up."
Мінуси: "No information flight delay until you find yourself."
Мінуси: "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."
Плюси: "Delay for one 1.15 hours causes losing our connection in Istanbol,resulting waiting for another 7 hours to catch next flight.."
Мінуси: "Respect your flights and people time.."
Плюси: "we arrived the airport late but luckily the counter close 30 minutes before flight departure the ground staff help us check through baggage to our final destination-Milan"
Мінуси: "Totally useless. Dirty plane, lousy service. Was ready to pay for refreshments as I had to take this low cost airline for time reasons. When trying to pay with a credit card the stewardess was telling me it was a debit card (as if I didn't know what my cards are) - after a while it appeared she mixed online and offline cards for credit and debit cards, yet she was increasingly arrogant while trying to convince me my card is a debit one. So I tried to pay cash with 100 EUR bill and she told me she was going to return the change in Turkish lira! The male steward was just standing next to the trolley without saying a word, looking afraid of his aggressive lady colleague. That's what I call customer service! The particular flight was PC861 Kuwait - Istanbul on June 17."
Плюси: "That it got me and my luggage there when scheduled"
Мінуси: "The seats are cramped on Pegasus flights and you have to pay for everything, including something to drink."
Мінуси: "Flying from Zurich to Israel was able to board the plane with a carry on and a laptop back pack. On the flight from Israel to Zurich i was charged 130$ for extra weight having exactly the same things."
Авіакомпанії, які здійснюють рейси з Кельна до Харкова, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Кельна до Харкова
Захисна маска на борту є обов'язковою. Маски на рейсах з Кельна до Харкова надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Кельна до Харкова забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Кельна до Харкова
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Кельна до Харкова з гнучкими умовами