Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах із Колорадо до Києва
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки із Колорадо до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва із Колорадо протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад до Колорадо — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва із Колорадо за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "Wearing a face vizor on top of the face mask is silly"
Плюси: "Crew professional. Clean. Safety and security and health prioritized."
Мінуси: "food could have been better."
Плюси: "The crew was unparalleled. Really. Attentive. Friendly."
Мінуси: "Nothing could have been better beyond the signs at the gate."
Плюси: "The crew was very friendly, kind, and helpful."
Мінуси: "I couldn’t find any music that I liked - classical, soft rock, etc"
Мінуси: "Have air fresheners in toilets. Make it smell better."
Мінуси: "Delayed by 1 hout"
Плюси: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Плюси: "The crew was very nice, courteous and helpful"
Мінуси: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."
Плюси: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Плюси: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Плюси: "Crew was very attentive especially effective helping a mother with a spoilt screaming child!"
Мінуси: "The food was very mediocre!"
Мінуси: "Great selection of movies and the food was really good as well."
Плюси: "The crews are awesome"
Мінуси: "Need to improve wheel chair service at Doha."
Мінуси: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Плюси: "Plenty of room to move around"
Мінуси: "Same as above."
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "Food was great."
Мінуси: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "Faultless as per usual QA flights"
Плюси: "Air hostesses are classic.The plane very spacious ."
Мінуси: "Wait time to connect from Doha too longNo hotel accommodation."
Плюси: "Very good crew"
Мінуси: "8 hr layover in Doha"
Плюси: "Older plane Older entertainment system"
Мінуси: "Older plane Older entertainment system"
Плюси: "Food was very good and plentiful"
Мінуси: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."
Плюси: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
Плюси: "quick eficient"
Мінуси: "long flight"
Плюси: "Never spending too long waiting for anything."
Мінуси: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Плюси: "I took advantage of the upgrade offer, and it was well worth it."
Мінуси: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."
Мінуси: "Seat to LA was broken"
Плюси: "Movies collections, friendly staffs"
Плюси: "All good"
Плюси: "Leaving that god forsaken airport after hours of waiting in lines."
Плюси: "It was booked for my elderly parents and they were very pleased by the service they received."
Плюси: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Мінуси: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Мінуси: "Service is great and the plane flew so smooth"
Плюси: "Arrival and departure is on time treatment is excellent very courteous For all category of passenger"
Мінуси: "South Indian food may. Made available"
Плюси: "Stopover in Doha fun. The people are so friendly."
Плюси: "Flight was very comfortable and a pleasant ride"
Мінуси: "food service could be a bit more prompt"
Плюси: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Мінуси: "Food was disappointing. No western option despite it being a London bound flight."
Плюси: "Everything else"
Мінуси: "Too much air condition... cold!!"
Мінуси: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."
Плюси: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Мінуси: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Плюси: "Plane was perfect"
Мінуси: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Плюси: "Always exciting heading into Hamad intl Apt."
Мінуси: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Мінуси: "A little crowded but still great service."
Плюси: "Entertainment was great!"
Мінуси: "The check-in was stressful and congested."
Мінуси: "I love it"
Мінуси: "Them good"
Мінуси: "I missed it"
Мінуси: "My flight delayed and I missed my connection"
Плюси: "I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service."
Мінуси: "Room temperature control should be better."
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Плюси: "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."
Плюси: "Good Food. Polite treatment of Customers. Good Luggage allowance."
Мінуси: "Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better."
Мінуси: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"
Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Мінуси: "Took them too long to pick up the trash ..."
Мінуси: "Alaways delays"
Плюси: "We like that everything was on time. The food service was excellent and we enjoyed that entertainment was provided on such a short flight."
Мінуси: "The boarding process on the flights between Istanbul and Sofia were somewhat chaotic.We had boarding group assignments, but there were no announcements for these groups."
Плюси: "Almost nothing specially the flight from Dhaka, If I known that the level of business class is like that, I would have bought economy"
Мінуси: "bus service to the plane"
Плюси: "The luggage limit,the food was excellent!!"
Плюси: "Staff was nice and the food was good"
Мінуси: "We were 2 hours late taking off with no communications. The seats aren't strongly comfortable either"
Плюси: "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
Мінуси: "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."
Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Плюси: "Finally getting to New York after they let my 1st connecting flight leave without us and the other dozen or so passengers that were supposed to be on that flight to JFK."
Мінуси: "Everything else was awful. Due to the previous flight being late arriving/departing we got to Istanbul late then they couldn't park the plane to de-board. We missed our connection and were stuck in Istanbul for an entire day. The customer service related to this mistake were awful, blaming us, telling us it wasn't their problem, and constantly trying to get refer us to another representative or their website rather than attempt to resolve the issues. Worst flight experience I've ever had."
Плюси: "The food was delicious."
Мінуси: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Мінуси: "Everything was high level"
Плюси: "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."
Мінуси: "The delay"
Плюси: "I like everything about my flight. The cabin crew are true professionals and were very helpful to me."
Мінуси: "I really cannot think of anything that I didn't like."
Плюси: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
Плюси: "Nothing important"
Мінуси: "Nothing extra ordinary"
Мінуси: "One beverage service on a 8+ hour flight counting JRO? Crew literally disappeared for quite a few hours."
Плюси: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
Мінуси: "Nothing. They were perfect!"
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Мінуси: "I didn't received my luggage same day Ithat was not find it and I had to wait 4 days to get it"
Плюси: "Nothing, just the price"
Мінуси: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Плюси: "Despite all other issues I got to Vienna on time."
Мінуси: "- there was a gate change less than half an hour before boarding, which was not announced via speaker or on the screen in the previous gate - therefore most people were still in the previous gate and only because one of the passengers realized and communicated the change everyone else became aware of it as well -> then everyone ran to the new gate, which did not have enough seating and where children were crying because they did not understand the hectic - On board - just before departure - two families got into an argument and yelled at each other and the crew. They were very loud and aggressive. - Usually I love the food Turkish Airlines serves, but this time I had dry and oily pasta and a very strange and too sweet chocolate mousse. I did not enjoy eating this and it did not taste fresh at all. - There was no entertainment."
Плюси: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
Плюси: "the flight from Istanbul to the U.S. was amazing, I watch 3 great movies and some wonderful meals. Even though I,flew economy I,felt like it was business class - foot rest pillow and blanket and they hand out hot towels and packs with toothbrushes and socks and slippers. I will definitely. Fly. Turkish Air again based on,this very positive experience"
Мінуси: "There was one flight attendant who,thought she was all that ..she was rolling her eyes at passengers and had a snotty look on,her face."
Плюси: "Very comfortable, lovely stuff, the vegan food was good"
Плюси: "Plane was clean. Crew was nice. Good breakfast."
Мінуси: "No entertainment."
Плюси: "Very nice crew!"
Мінуси: "Very hot in the plane"
Мінуси: "I really found that the crew was rude, specifically on the New York to Istanbul flight!"
Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Плюси: "good food, nice attendants, comfortable seats, good pillows"
Мінуси: "no wifi"
Плюси: "Food and entertaiment. Crew was very good."
Мінуси: "No leg room for people 6 feet and taller."
Плюси: "Turkish Airlines was the best experience I've ever had in economy, and I've traveled all over the world. Food, service, and entertainment choices were excellent. Thanks!"
Мінуси: "not enough food"
Плюси: "Good food, service, and entertainment"
Мінуси: "The seats are not very cushioned"
Мінуси: "Seats can be better."
Плюси: "Same as other answe"
Мінуси: "On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort."
Плюси: "The crew was fun, informed, and very helpful."
Мінуси: "The seat, the entertainment, the headphone jack, the food."
Мінуси: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."
Плюси: "Seat was comfortable, food was good."
Мінуси: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."
Плюси: "Plane was in good condition."
Мінуси: "Seats are lousy and armrests so hard my arms go numb. Screaming babies for hours without stopping ."
Плюси: "The crew was great. Seating was a little uncomfortable."
Мінуси: "Food was not so good."
Плюси: "It was long flight but everything was just right. Will use this company again."
Плюси: "Great crew, comfortable seat, good food, and food entertainment."
Мінуси: "Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection."
Плюси: "Canceled and not rebooked untill 4 days later"
Мінуси: "Still waiting to fly"
Плюси: "Good leg room in aircraft and comfortable seating."
Мінуси: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "best take off and landing I’ve ever experienced. 2 meals for an 8 hour flight and all the red wine I could drink!"
Плюси: "The crew and amenities are excellent!"
Мінуси: "Economy space is really tight."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Мінуси: "You cancelled my flight & I lost a whole day of mt trip!"
Плюси: "The crew was very friendly as always."
Мінуси: "I didn't like having to wait on the plane for 5 hours while the plane was being worked on while still on ground at Denver International airport. I really didn't like that once arriving in Frankfurt International airport and missing my connecting flight I was provided a voucher for food that was worth 10 euros which wasn't enough to get a meal only a snack. I read an article on the plane on how well Lufthansa Airlines is doing and how much money they made but yet they have been giving the same amount on vouchers for a very long time."
Плюси: "movie selection"
Мінуси: "I missed my lufthanza connection"
Плюси: "Flight staff were kind and friendly"
Мінуси: "I could not push my seat back and the man in front of me pushed his back leaving me very little room"
Плюси: "Big plane, captain communicated our flight well."
Мінуси: "Flight personelle were not very friendly, and as I am not a great flier and was making my first oveseas trip I was a bit disappointed they were so curt."
Плюси: "Great service. everything was on time, or early. overall pleasant experience."
Плюси: "Crew was excellent. Plane was very clean."
Мінуси: "Seats in economy are miserably uncomfortable especially for a flight of this many hours."
Плюси: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Мінуси: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Плюси: "very professional cabin crew"
Мінуси: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."
Плюси: "See above"
Мінуси: "See above"
Мінуси: "Couldn't reserve a seat, even 24 hours in advance because web checkin was turned off. Ended up in the middle of the middle on both directions."
Плюси: "Great service, legroom economy, on time"
Плюси: "the crew are exellent"
Мінуси: "Entertainment options were not too good. The flight should have more American sitcoms and more Hindi options."
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "The entire experience was great. Easy check-in, boarding, on time, friendly service, good food, good movies, and overall a really nice atmosphere for such a long flight. Would recommend this Flight to anyone."
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "First time flying this airlines. The seats were comfortable and spacious. The entertainment options were excellent and the food service was regular and consistent."
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "Interesting the bathroom downstairs...then asking people to not form lines on the stairs makes the process a little more complicated...if a person has mobility problems, which restroom should they use?"
Мінуси: "The boarding process was confusing. Lack of clear signs and announcements didn't help to form lines. People just went to the gates after families, handicapped, vets, etc..passed the gates, business and first. Improving that process by forming ordered lines would help. Entertainment presented movies that are old and have been dysplayed on flights for years. Entertainment in general is poor. Seating not as expected! I chose my seat online and once on the plane I found out the organization of the seats was different than the one displlayed online. I chose an aisle sea on a 3 seat row and I ended up on a 4 seat row and squeezed in between two other passengers. The seats are "growing" smaller and smaller, and the shape and mobility of the chairs makes them uncomfortable. On my row there were 3 screens installed on the ahead seats, and my screen was by 3/4 in front of the passenger on my right. That made difficult controlling the screen function with me stretching my harm over the other passenger's face. I payed $2,000 for that flight in economy. $2,000 for an economy class is not cheap! And you don't offer a great experience. Either lower the price or improve the overall experience."
Плюси: "The overall feeling of this flight was 'relaxed'...after getting over the fact, that this was a huge (two story) airplane. Short flight from Denver to Frankfurt...only 8 hours:)"
Мінуси: "I would have loved to be offered eye shades and ear plus, since most passengers watched movies and i wanted to sleep:)."
Мінуси: "The crew we had was very impatient and irritated quickly. The flighy attendent name was Jorge. Starting at the beggining of the flight before we took of I asked him about the head phones. One child had one on tye chair and I asked him if its suppose to be on the seat or given later on. He said it will be passed later and then with a patronizing manner he gave another head phone set and said: "I guess we havw an emergency". On the flight, every time he with the food and drinks he just stood there next to me talking over my head with the passenger begind me. Very uncomfortable, especially when it happens 6 or 7 times. When asking what drink we wanted ( the first time), i replied apple and orange juicewith no ice. He replied, with a patronizing manner "this it European company, not American company. Here we don't put ive if you do not ask for it".The incident that bother me the most is one that involved my kids also. My daughter (3 years old) was a bit scared of the flight, tired and did not want to sit on her chair. We tried to keek her on the chair buy she started crying laying down on the floor infront of our seats. Jorge the flight attendant saw her and told me to put her on the seat. Not in a manner I expect out of soneone in the service industry. I told him we are working on it and we will have her on the chair as soon as we can. When I said that he got irritated and a bit aggressive. For no reason the situation became hostile. The flight attendent on the other side (do not know his name). Can over and asked us what we needed amd if we need help. I told the other flight attendant we need 5 minutes and he said OK. After a few minutes she calmed down. Anotger passenger asked Jorge what beer it is and he replied, with contempt, " its German beer, its good"."
Плюси: "The crew was very friendly. The food and drink service was excellent. The entertainment was varied. And the flight was smooth and on time which was greatly appreciated."
Мінуси: "As someone who does not particularly enjoy flying, Lufthansa made everything smooth and enjoyable. That being said, if I have to nitpick... the feet of the seats in front of me were staggered so that my foot space was cut in half by a bar. I had to have one foot on each side... sharing each one with the seatmates on either side of me. It made it so I didn't have a clear space to store my purse, which made the 10 hour flight just a little uncomfortable. Oh...and I could not find the proper jack for the headphones. It's as if the headphones provided were not meant for that entertainment system."
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Плюси: "This flight was fine. About as comfortable as I expected."
Мінуси: "I sat next to a man who had a vape pen and a can of chew with him. So the entire nine hours I spent smelling his mouth tobacco and I could do nothing about it. It was disgusting."
Плюси: "Nice crew"
Мінуси: "Lack of leg room!!! After my bicycle box was inspected they failed to secure my bike the way I had it in the box. Bike was flipping around in box. Bent rear brake calipers. Bent brake hoods. Rear skewers were uncoupled. No way to treat a $10,000 bike! Very upset!"
Плюси: "Plane was quite new with fairly comfortable seats. Great individual screens and entertainment. Food was good. Staff was very friendly. I would fly with Lufthansa again."
Мінуси: "We might try for the direct flight next time (if it is available). Connecting in the Munich hub added a lot of time and some back and forth flying. I wish our Lufthansa flight back was also with lufthansa rather than United. United SUCKS in comparison. United needs to improve their game and their planes and their service."
Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."
Плюси: "I've flown on many different airlines since I was 10 years old and hands down this Lufthansa flight was the best and smoothest flight I have ever experienced. First of all, the plane was very comfortable and had good leg room. The flight staff were all extremely courteous and attentive. There was one point where I was reading in the dark and the crew member asked if I wanted the light turned on to read! Normally I don't sleep on flights, and the same crew member asked if I wanted ice cream since I don't feel like sleeping. The crew seemed to have this magic ability to make the flight more comfortable without the passenger having to even think about it, or try to ask for extra service. All of the crew were just very outstanding and organized throughout the entire flight, they were all generally very helpful and kind. By the time I got off the 14 hour flight, I didn't feel even the slightest bit tired or anxious, I was able to spend time with my friends in Budapest upon landing and stay out till 2 am without having to sleep or rest because the flight was so good."
Плюси: "New plane, comfortable seats, very nice flight attendants."
Мінуси: "There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking."
Мінуси: "improve list of movies"
Мінуси: "The airplane is to small inside, very limited space."
Плюси: "Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding."
Плюси: "Small plane but comfortable seats with enough space"
Мінуси: "Very stressful transfer - 30 mins are not enough"
Плюси: "The flight was relatively short, so that was nice."
Мінуси: "It left a lot to be desired for a Business Class fare."
Плюси: "Roomy, offered water"
Мінуси: "Food selection"
Плюси: "Crew was great!"
Мінуси: "Selection of complimentary beverages is very much lacking."
Плюси: "Comparing to other flight experiences, both the crew and the seat were excellent"
Мінуси: "There was no entertainment at all. Considering that it is a daytime flight LOT might consider investing in some entertainment"
Плюси: "Nice staff"
Мінуси: "Seats was locked and could not be reclined"
Плюси: "The crew was very kind and helpful. Boarding was much more smooth compared to my flight to WAW."
Мінуси: "The seat creaked a lot and seemed to disturb the person sitting to my left when I moved the sitting part forward or back when I needed to."
Плюси: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Мінуси: "On board WiFi ."
Плюси: "Crew was excellent. Seat was very tight (middle section, middle seat)"
Плюси: "the crew was really amazing!"
Мінуси: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"
Плюси: "Easy and fast to board and quick response with carry on luggage"
Мінуси: "The website check in doesn’t work quite well. You have to try a couple of times so it works"
Плюси: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Мінуси: "I wish there was a kid meal option"
Плюси: "Business class on the Dreamliner is a true dream."
Плюси: "All stuff members spoke good English."
Мінуси: "I was in the business class. Food was too salti Cabin stuff were clumsy Plates and glasses fell of their hands on the pasengers Many times dueing the flights. Chairs wrre stuck and a stuff member need to come every time i needed to change position."
Плюси: "30 minutes late on boarding. No communication for reasons"
Мінуси: "Departing flight left 2.5 hours late. Missed my connection. No one from LOT met us at the connecting airport to explain how our transfers would work. Airport security at the connecting airport bounced us back and forth a few times before deciding we should enter the transfer terminal and hope someone from LOT was still on duty. LOT put us up in a hotel overnight and booked us on a flighty the next day. The hotel was 1 hour drive, 50miles, from airport. I reached my final destination 13 hours late."
Мінуси: "I bought my inlaws tickets with a shorter layover and it was horrible. It took them ‘much longer to get home. There was no plane waiting for them in Budapest and they got re-routed to Vienna. Which then took them to krakow. They had to take off their luggage everytime they got off the plane and they are 80 years old. There were no escalators or elevators. The airlines lost one of their suitcases and promised it the next day and they have not received it yet. Horrible flight."
Плюси: "Great food and nice airplane"
Мінуси: "The crew could not control a rowdy crowd on the plane, we had over eight hours of chaos"
Мінуси: "seats were very uncomfortable"
Мінуси: "Still waiting for our luggage two hours after deplaning. The luggage has not been unloaded from the plane. Hundreds of people still waiting This is unacceptable"
Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"
Плюси: "There is nothing what I can say I liked They were late at the first flight and I was almost to loose the next connection. The crew in the airport in Warsaw were very slow and unprofessional When I got back to chicago they had a delay 30 min as well. I had a very bad experience overall with Lot company I will never fly again with them"
Мінуси: "I hope I get back my luggage back in where I have so many things"
Плюси: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Мінуси: "The seats, when in reclining position, could have been a bit more comfortable."
Плюси: "Quick and good service"
Плюси: "Crew was great."
Мінуси: "No on-board entertainment."
Мінуси: "The flight was cancelled"
Плюси: "I book this flight months in advance and got a really good deal. Everything was really good, crew was pleasant food was pretty good, which is rare in the air. Airplane was clean and the bathrooms dint stink. Entertainment was very good, loved it that I could find good Russian comedies. Seats were really comfy, I slept for the first time in a plane. Really recommend this airlines"
Мінуси: "I booked a flight from Los Angeles to Kiev and all my flights were cancelled. I had to spend 5 hours on the phone to fight for my refund. On the way going our plane got cancelled at the airport..It was impossible to rebook...they care nothing about their passengers."
Мінуси: "No wifi"
Мінуси: "Long and hot wait in the transfer bus (you have to take a shuttle to the gate."
Плюси: "Absolutely nothing"
Мінуси: "We where more than 3 hours late. Crew couldn't care less about even saying welcome to you. plane was filthy"
Мінуси: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."
Плюси: "Very timely and organized."
Плюси: "I like the food. Cabbage rolls on our wat back from Warsaw were unexpected. Such an excellent idea to serve Polish meals on the polish airline."
Плюси: "Not bad in general, reasonably price/quality service"
Мінуси: "I do not like when departure delayed"
Мінуси: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"
Мінуси: "Sardine style packed economy class seats"
Плюси: "The crew members were very nice!"
Мінуси: "Over 45 minute delay going from Krakow to Warsaw with only a scheduled 1hr35m layover to get connection to JFK. Just made it!"
Плюси: "The crew is always nice. It is usually a quick and hassle free boarding and unboarding."
Плюси: "New plane"
Мінуси: "Was asked to do random security screening at gate which delayed my boarding behind other passengers who I should have boarded before. This was the second time I was screened in Warsaw in the last two months. I believe this is due to racial profiling."
Мінуси: "The airline charged me 3x the price of one ticket for my suitcase!"
Плюси: "Took off a bit late. The overhead compartment was too small for carry-on luggage. Everything else was fine!"
Мінуси: "Flight from Warsaw was delayed , which was a bummer and was a bit inconvenient . So delayed was my flight from Warsaw to Vienna on June 12 ."
"Be on time"
Мінуси: "seats are terrible."
Плюси: "The crew was fine"
Мінуси: "Cramped old A319,totally packed"
Плюси: "The crew was great."
Мінуси: "There were no phone chargers and no snacks."
Плюси: "Very nice and showed concern for safety. That made me feel good."
Мінуси: "No in flight DirecTV"
Мінуси: "They overcrowded the flight in the middle of a global pandemic which shows they only care about making money and they do NOT care about the health and safety of their passengers."
Плюси: "Everything about the 787. Very comfortable and pleasant"
Мінуси: "Again, United is not enforcing its own COVID restrictions. That’s gotta stop"
Мінуси: "Many other travelers were not wearing their masks and the flight was completely packed."
Мінуси: "Plane was full!"
Плюси: "Easy boarding process and the flight was almost 30 minutes early"
Мінуси: "the wifi kept kicking me off while I was watching their in flight entertainment"
Мінуси: "It would have been nice to have all the immigration forms necessary and a pen to fill them out. If you aren’t going to provide those please notify passengers in advance."
Мінуси: "Stewardess was mean when I asked for a mask"
Плюси: "We like the boarding according to row n., which limits the contact with other people."
Мінуси: "The plane was full, which means no physical distancing was possible."
Плюси: "Good flight, but pretty jammed in."
Мінуси: "Coach seats were definitely not comfortable"
Мінуси: "Way too crowded on the plane"
Мінуси: "Flight over an hour delayed due to staffing. Leaving me delayed to a Covid19 testing site that is down."
Мінуси: "So it was annoying that the seat that was assigned to me..airline assigned that seat to someone else because that person asked for it. And nobody bothered to ask me( no email or call or anything) even though there were lot of empty seats. But the passenger was polite he moved to his original seat."
Плюси: "Staff was all friendly and exhibited positive and helpful attitudes. I also think the price and route was an excellent deal for this flight. It was actually such a good deal, it’s the main reason I even went."
Мінуси: "I think the baggage restrictions thing is really slimey and a shameful scam. I actually wouldn’t have minded paying around $50 more for my ticket and hand the bag included than be misled into thinking I could take luggage and finding out after it’s too late that I have to pay for my luggage. I think it’s a really sleazy business tactic (akin to resort fees). Fortunately for me however, I don’t travel with luggage so it doesn’t directly affect me. Still think it’s. Shitty way to do business though."
Плюси: "Staff was friendly"
Мінуси: "United has a system glitch and we were delayed. I got in around 1 am instead of 11 pm. I decide to order a glass of wine and since they don’t give receipts. I found out i was charged for 2 glasses instead of one. To top it off the co-worker i was traveling with didn’t get charged due to the inconvenience and delay. i travel a lot with United (higher status than him) and would have liked that offer (and not get charged one i didn’t order) being a mileage plus and credit card holder. I did go on line and ask for a credit and they did make it right and give me a credit."
Плюси: "We were forced to re-book this leg of our trip because of "insufficient" layover time. The United Airlines staff helping the numerous customers that were forced to re-book were not friendly, did not function with any sense of urgency and were as minimally helpful as possible with the inconvenience. After exiting customs we had 30 minutes to get to our gate, instead of offering to take us to the front of the line to get through security faster we were simply told we would not get through it in enough time to make our flight. Initially we were not even told we were going to be re-booking our flight, we were only told that we needed to re-check our bags at the counter after exiting customs. The entire interaction was very frustrating."
Плюси: "I went to go talk to an employee about my flight boarding without me, when an Edwin Rodriguez of EWR New Jersey United Airlines employee started screaming at me. He told me to “wake up” and go run after my flight then while going after my flight he yells at me to come back. He apologized a few minutes later and then proceeds to yell at me again. My flight was canceled and reset for a later time. I have prior medical conditions that Edwin Rodriguez agitated through consistently harassing me at the help desk and am now in distress. I’m being relocated due to active duty military service and this is how you treat military veterans and their families."
Мінуси: "Edwin Rodriguez of the EWR airport in New Jersey. If I screamed whenever I didn’t get my way I’d be arrested. I will never fly United Airlines again because of Edwin Rodriguez."
Плюси: "Chief flight attendant was nice and attentive."
Мінуси: "Our section of the plane was very warm. When we mentioned it to one of the attendants, she pointed to the overhead vents and told us to use them. (We already knew this and had them open all the way!) Then the chief flight attendant came by and she was VERY responsive and went to tell the pilots. It got a little better but still stayed on the warm side the rest of the way. Your boarding process makes no sense and does nothing to get passengers settled faster. After priority seating is done, let the people in the BACK of the plane board first, then the middle section passengers, then the Eco Plus passengers."
Мінуси: "When I was boarding the flight from Denver to Jackson the ticket agent was extremely hostile and rude. I was carrying a back pack and a small purse strapped across my shoulder which was maybe 4"x6". He shouted at me after I had handed in my ticket and started down the gangway that my purse needed to be in my backpack. I have never heard of such a thing in all my years of travel. I complied and started to put my purse into my backpack when he shouted at me "Ms. Derbyshire get back here now! You cannot be past the counter!" Your employee was rude, hostile and made me very upset as well as the other passengers waiting to board. Later other passengers who witnessed the event told me how upset they were. Sadly this is not the first time I have had issues with United. Clearly this type of behavior is in your culture. There is no need to shout at anyone."
Мінуси: "Our flight was delayed which caused us to miss our international connection. Flight attendants did not care, did not attempt to get us out faster, or put on a different flight. Asked for an announcement to be made on board or to be moved to seats closer to the front so we could get off the plane quicker, did not happen. Offboarded and sprinted across the airport for our international connection and was notified by gate attendents that the gate closed five minutes ago and that they could not let us on the plane. Meanwhile, the plane sat there for an additional 30 minutes while it fueled and waited for release from air traffic control. There were six travelers total stuck there in San Fran at that gate, all of us begging to be let on the plane to Beijing, the last one for over 24 hours. Zero compassion from staff at the the airline gate. They did not care about us and did not care about leaving their travelers stranded. Our total travel was Denver to Bangkok, 26 hours of travel including layovers in San Fran and Beijing. In San Fran (after missing the gate connection), United rerouted us through Haiwaii and the customer service agent that did this reroute did not finish the reroute to our final destination. We got to Haiwaii and were stranded again, at the United service desk for four hours having to once again provide documentation of our initial travel plans to Bangkok, having them build a new itinerary to our final destination. Overall, 20 additional travel hours have been added to our itinerary, almost double our initial travel time. We have had to call and cancel pre-arranged bookings in Thailand as we are now missing two full days off our trip. I am absolutely disappointed and heart broken as I write this still stuck in the Beijing airport waiting another six hours to connect to Bangkok. My fiancé and I were traveling to Thailand to get married and have received no compassion from anyone at this airline to try and get us there. I fly United for work quite frequently and have never experienced such horrendous service and lack of basic human compassion. I am flat out disgusted by United and will not be using them again, for personal travel or work related trips, because of this horrendous experience."
Плюси: "Crew did a great job. Air China had much better food service."
Мінуси: "Seats two small, not enough room to stretch your legs. Bathroom to small. Designed for people less than 150lbs, and 5'-6" in height Not comfortable for people over 6' tall."
Плюси: "The flight actually had hot food for sale! The cheeseburger was pretty good."
Мінуси: "I had a really hard time getting the cabin crews' attention during boarding for a piece of safety equipment. I hit the call light, tried to catch them as the crew was distributing headphones, and the light got turned off by an off-duty flight attendant without checking that we needed something. I got it in the end with an apology from crew but I still don't feel terribly safe Also, the paid entertainment system that my neighbors purchased seemed to be down with static for a portion of the flight."
Плюси: "Seat 7 A on this type of aircraft - and United's configuration - had the most leg room and space, esp. when the seat next to you is empty. The flight crew was friendly and great!"
Мінуси: "Boarding gates/ area in Denver airport for these small aircraft was almost as bad as a bus station! Crowded and most cramped/ uncomfortable. Denver United staff at customer service center was most unhelpful, unsympathetic and dismissive about the fact that in spite of a flight delay that completely their fault (no weather delay), which made me miss the memorial service for my friend's daughter - my main purpose for visiting Cincinnati - they refused to even give me a patient hearing much less consider my request to try and put me on a different flight!"
Плюси: "The flight was good and we arrived on time, despite the fact we left Denver late. Didn't buy any food."
Мінуси: "The Entertainment choices on this flight were lousy...I also didn't like the fact that I had to buy Economy Plus because my wife and I were not only not assigned seats together after booking, we were not assigned seats at all. When I booked the flights I was only allowed to choose seats for the first flight - Charlotte to Houston...but not for the other three legs of our Charlotte to Seattle trip. The only two seats together from Houston to Seattle were in the very last row. And, on our return flight we had to purchase Economy Plus in order to sit together."
Плюси: "The Captain kept us apprised of the delays in our flight."
Мінуси: "How the Denver airport has their gates set up for 77/78/79 and others, having to walk down stairs? then down a long hallway to go out on the tarmac to board the plane, then when having to deplane, repeat what we had just done in reverse, some customers were traveling with small children/babies, no offer to help these people were made, except to tell them they could use the elevator. Thought it was ridiculous that we had to go all the way to original gate when we were told we would be loading again on the gate next to the one we just came in from."
Мінуси: "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."
Плюси: "On time in spite of a late start Gate attendants were nice and helpful Comfortable as is possible in economy without spending a lot more money. Food (pretzels and drinks) as good as possible without spending more money. (I remember the good old days when you got much more in seating and food for your money)"
Мінуси: "This flight I had a window seat and I felt like I couldn't get up to stretch my legs or use the bathroom. (I am 70 and 4 hours is too long to sit) I usually get an isle seat but ALWAYS have to give up my bag at the gate - my bag which you tell me I can bring ON the plane with me. I do not like having to waste time claiming my bag that you told me I could have with me on the plane. I can pay $25 for that privilege!! The flight attendants always seem like they have their defenses up. One even held up the people trying to board so she could serve a drink to someone in first class. REALLY?? They couldn't wait till the plane was loaded?? I gave this flight a 'good' rating because it was mostly as good as it is going to get with economy passengers needs stripped to the bare minimum."
Мінуси: "EVERYTHING. My flight was originally scheduled for 650p. I understand that weather can cause delays. That's OK. However, the flight departure kept getting shifted. We ended up boarding for a 9:58p departure. I was told there was no more overhead space for my bag and forced to check it. When I got on the plane at 930p, there was clearly enough overhead room for my bag. I'm not sure why I was forced to check it. We then sat from 930p to 958p. We pulled away from the gate and then were told that we had to wait another 20 min. We turned off the engine and then waited until sometime between 1130-45 ON THE AIRPLANE on the runway. Is this even legal?? We finally took off and landed at 115a PST. I waited for 35 min for my bag that they forced me to check. They loaded our bags onto the wrong carousel, which caused all of us to be waiting for our bags in the wrong place for 10 minutes. This was the worst experience I've ever had flying. It wasn't the delay but the lack of clarity, being forced to sit on that plane for hours, and having my bag taken. I got to the airport in Denver at 550p PST and got home to SF at 3a PST for a 2 hour flight."
Плюси: "On time boarding"
Мінуси: "Older model plane had no TVs so had to rely on United Wi-fi which was not working for 90% of the flight. At least 6 overhead bins were locked, which lead to decrease overhead carry on space. Front desk had already boarded all 5 groups before realizing there was not enough overhead compartment space causing at least 50+ passengers to circle back to the plane door to check in their baggage. Flight crew and passengers had to hastily reshuffle overhead luggage causing inefficient boarding process and confusion during unboarding process. Baggage claim went to a different carousel than the one stated."
Мінуси: "Upon approach we were suddenly deverted to Seattle. I had a few issues. Number one you could not hear the pilot so that made it worse. The lack of communication was horrible. I have been on flights when there has been clarity given a change in plans but this was bad. We sat at the gate for an hour and a half, again no real communication, the fligh attendant t hope was joking when he said there was a half a bottle left for the whole plane...much later we were served water. Announcements were made but no clarity. We were told to collect baggage at number 2. Get a voucher for a hotel. After deplann9ng about 25 of us stood in line at the customer service desk where there were two staff working slowly. Then after an hour they announced we were in the wrong place, couldn't that have been explained earlier? Once we made our way out of the terminal to the ticket count the line was all the way down the hall. still with little info we waited. We landed at the alternate airport at 945, at 130am I had my vouchers, the food not useful until the following day, the hotels were full, no one picked up the phone for the shuttle bus to the hotels. I finally elected to sleep at the airport on a bench. We had actually all been reassigned a flight on our same plane. So I am not sure why we had to wait in line all that time. Our bags were not removed from the plane an irritated baggage claim attendant told me. It was a mess. The flight the next morning was fine, short, without problems for me. united needs to work on its communications. It would have been helpful to have someone out side running the line giving out info. And at customer service they should have been paying attention to their line. Would have been helpful."
Плюси: "There was nothing good to like about this leg of my trip."
Мінуси: "I paid for first class and It was the worst flight I have ever been on, sat in the plane at the gate for over an hour with a huge women that was brought up to1st class from economy, she smelled, she was a lush. There was a child that did not quit crying the entire flight, I could not get off the plane fast enough, there was nothing1st class about the flight, we needed fuel after we boarded, then it was a cargo issue,and then it was airport, we should not have been on the plane until the plane was ready for flight.very poor planning you should be embarrassed about the flight."
Плюси: "Only good thing was the flight was fast and on flight staff friendly."
Мінуси: "Flight to Denver was supposed to leave from Albuquerque at 9:55. Screen said flight was on time. No rep at desk and screen changes to Houston and only way we found out our flight was delayed because the plane was diverted to Durango is because another passenger called United. Finally at a quarter till 11am the screen at the gate changed back to Denver but still said 9:55am departure flight on time but united's website stated flight delayed till 11:55am. Upon return to Albuquerque from Denver bag was not on my flight so I had to hang out in Albuquerque although, I live an hour away because I have prescription meds in my checked bag I need to take 4 times daily. Would not fly United again"
Плюси: "Nothing to like. 6:00pm flight delayed and kept rescheduling takeoff. Boarded plane about midnight and after ninety plus minutes we were made to deplane because current crew was over their allotted airtime. Kept on plane awaiting a new crew but they couldn't get them so flight cancelled. Attendants told us we would be compensated for cancellation. A big airline like united should have a better grasp on scheduling flight crews and stand bys available instead of putting us through this hell. No hotels available so we all had to stay overnight in uncomfortable chairs with many sleeping on floors. I felt bad for myself as a 69 ur old woman with some health issues but felt even worse for the parents flying with little toddlers who just wanted to go home. The day of my flight Denver had 8" of snow that stopped by 9am yet I couldn't get a flight out till the following evening. Psp to Denver to Newark should have taken six hours but took me over 38 hrs of travel time. Denver should be used to snow and 8" shouldn't cause such extreme disruption at that airport. And united needs to better coordinate its flight schedules and working crews. I will be contacting customer service regarding compensation as cancelled flight was due to company musmagent. Finally it would have been nice if united opened its club to the travelers who couldn't get hotels. Sitting in a comfortable place would have been so much better especially to the elderly and small children traveling. Thank you"
Плюси: "Online confirmation"
Мінуси: "My seat assignments were changed and we were at the end of the plane next to the bathroom. I know I didn't put those. I don't like the fact that you have to pay for baggage and there is no food provided other than a drink and some really poor substitute even for peanuts. Southwest at least allows you to have a free baggage. It's not the fault of the pilot but it also is very bumpy. The flight crew was fine and it's just the uncomfortable aspects of having my seat assignment changed and the extra charges for anything that makes it comfortable."
Плюси: "I made it home"
Мінуси: "When I got to the ticket counter my reservations had been canceled by united. Worst part is the flight is now completely booked. I was lucky enough to make the flight thanks to a late flight from vegas where 7 people were connecting from but it was pretty stressful to walk up to the counter to be told the reservation you have had for 2 months was no longer reserved. This was one of the rudest staffed planes I've been on. These guys aren't over worked. I don't know why they can be so hateful. I loved united but this experience has left a sour taste in my mouth. It all worked out in the end, but I still can't follow why my flight reservation was canceled without me being notified. I shouldn't find something like that out when I get to the airport with my luggage in my hand."
Мінуси: "The crew knew multiple people on the Hayden to Denver flights had very limited wait time to get from plane to terminal, but took forever in delivering our luggage for plane side pick up. When I asked the lady who came by to let us know of our gates, she pretty much told me, 'good luck'. I picked up my bag with 10 mins to spare to run from gate 86? to 24. I think more should have been done to accommodate. To be fair, the other lady who came by to let us know of our gates, offered to call my terminal and let them know I was on the way"
Плюси: "Friendly staff"
Мінуси: "The fact that we had a connecting flight to minot from Denver. Arrived late to Denver because of weather, but my stroller that I had left on the jetway in Seattle was never put on the plane which I didn't know until I got to minot. I was going to wait for it in denver, but I would have missed my flight to minot had I waited 5 more minutes. We arrived to minot only to find out that our 3 suitcases, one stroller and 2 car seats were never in the flight. Awful! And my connecting flight was even delayed an extra 55 min so I don't quite know where my things are."
Мінуси: "Planes have mechanical issues, but they could have done more things at the same time like reboard while the post repair system checks ran and sort out baggage weights so that there weren't delays on top of delays. That was after not noticing issues with the plane until after waiting for late passengers and taxiing out. We arrived 4hrs late for a 3hr flight. They also only had one agent to rebook flights and assign hotels at the end even though they had hours to know the connections would be missed."
Плюси: "the customer service rep was very professional and helped us out."
Мінуси: "my girlfriend and I were removed from the plane. she had received troubling news from her family that kept stacking on, not to mention we were tired from traveling all day thanks to delays making us miss our flights. and when we gestured for an attendant to come by, light dark skin, facial hair, glasses. he had customer service come by and we reiterated the question if we decided we would like to get off the plane would it be possible to receive a voucher for the flight. but we told him that we were just trying to consider options and we were good to go, and the customer service told us that the attendant did not feel comfortable with us on the plane, and that my girlfriend reached out and touched him and he did not feel safe. we never even raised our hands our eye brows. they caused us all kinds of hell, we couldn't get another flight till 2210, they embarrassed and humiliated my girlfriend because she was crying. unacceptable."
Плюси: "The airplane was new and clean"
Мінуси: "The pre-boarding staff were rude and not helpful. I had requested an aisle seat when I booked my flight. Somewhere along the line, my seat was changed to a middle seat. When I asked the staff if I could switch to an aisle seat to help accommodate my sciatica, they told me, "sorry, we can't help you, you'll just have to ask another passenger." Neither crew member was willing to work with me or hear my concerns. So much for flying the friendly skies...well I guess we were still on land, so may that principle had not yet taken effect."
Плюси: "The employees were very helpful on both legs of the journey and the conneting flights were conveniently located in the same area. Pilot was good about letting us know time frame of mechanical issue repair while on tarmack."
Мінуси: "The seats were incredibly uncomfortable. Must be the type of plane because never really had issues on other flights. We noticed many carry on bags others brought on bosrd were oversized. On leg from Kalispell to Denver the crew were diligent in spotting larger bags and tagging them for under plane storage for the flight. From Den to SFO however not so much. This led to most bins being filled ahead of our group 4 boarding with larger than permitted carry on bags. Obviously larger! Luckily we were able to put our smaller bags (which we made sure fit to overhead storage specs ahead of time) under the seat for flight but that made an uncomfortable 2.5 hour journey. Actually over 3 hrs because there was a mechanical problem which had us sitting on the tarmack for over 30 minutes from Den to SFO. We've flown United before without much incident but this trip in particular was pretty crappy."
Мінуси: "I Purchased 2 round trip tickets for myself and my son. My son had a change of plans and purchased another one way ticket to leave a week earlier. So his first leg of my purchase was not used. They resold that seat on May 27. So they made money Twice on that seat. Then when we checked in to return on 15 June. We were told his ticket had been cancelled and I had to purchase another ticket for his return. The flight was NOT sold out. My entire row of seats was empty. So I paid for 2 seats for the same flight. This is theft, coming and going and I am calling my lawyer!"
Плюси: "The flight was on time, and the attendants courteous."
Мінуси: "However, the seats were so cramped, it was pretty miserable, even for just a 2 hour flight. With no snacks even offered because of turbulence, and no working wifi or seat back TVs, there was nothing to distract from how uncomfortable we all were. Plus, Austin's airport layout requires travelers to walk awfully far to get bags and then a rental car. Don't dare be disabled or feeling unwell--you'll never make it! Of course our gate was furthest from baggage claim, & someone's has to be. Nevertheless, it's a terrible layout, w/ pedestrians pushing through boarding queues and where others are lined-up to buy food."
Мінуси: "On April 15 we flew from Sacramento to Basel, via Los Angeles and Munich. We did exactly what we were told re reserving seats. We were told to call 23 hrs. in advance to reserve seats. When we tried to follow directions, we were not able to check in. Without checking in, we could not reserve seats. After numerous phone calls, to various numbers, we were not able to check in or reserve seats. By continuing to ask questions, to try and understand, we were told we were "under airport control". This was an "at random" situation and online check in was not available. Only 5 minutes earlier, we were still being instructed to check in online! We had never heard of this. I contacted a neighbor, who flies often internationally and within the U.S. He said it had happened to him once. He agreed that driving to the airport in Sacramento was a wise decision. This is not what we wanted to be doing 1 day before departure. At Sacramento we found a kind gentleman who saw our dilemma and checked us in as a favor. We saw assigned seats. He suggested we request to improve our seats the following travel day. It was a very challenging morning. As I tried to improve our seating the following day I was told, by airport staff, that this happened because we booked through Kayak? Rather with an attitude that we should have booked differently. This was a vacation we had looked forward to for years. I worked hard at not letting this difficult start damage my trip. Upon arrival in Amsterdam, I tried to learn more, to prevent a similar situation on the way home."
Мінуси: "Very rude lady working at United desk at LAX. I am a veteran and I have very bad anxiety and PTSD and my wife (who is active duty) were split up for the flight so we had asked to be seated next to one another since we had picked our seats online prior to flying. The lady was very rude rolling her eyes saying that there was nothing she could do for us besides us asking people to possibly switch seats even though my spouse had the United app open and showed two seats to upgrade too and she didn't even ask if we wanted to upgrade to be next to each other. At this point I had to take my anxiety medication and as we were taking off one of the flight attendants said we could ask about upgrading but yet the lady at the desk said nothing."
Авіакомпанії, які здійснюють рейси із Колорадо до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах із Колорадо до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах із Колорадо до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі із Колорадо до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах із Колорадо до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки із Колорадо до Києва з гнучкими умовами