Пошук дешевих авіаквитків з Клівленда до України

Плюси: "It was a normal flight with any extra confortable feature."
Мінуси: "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."

Плюси: "This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn"
Мінуси: "I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!...."

Мінуси: "Actually making the flight"

Плюси: "Lost the luggage"

Плюси: "None"
Мінуси: "Seats"

Плюси: "האוכל והשירות מצוינים והטייסים מצוינים"
Мінуси: "מקום ישיבה צפוף מידי"

Мінуси: "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back."

Мінуси: "they cancelled letting me fly"

Плюси: "The food and service."

Мінуси: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."

Плюси: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Мінуси: "The food standard seemed to be lowered a little bit, but still very well prepared."

Мінуси: "They lost our bags for the second time in 4 days. Both originating flights were late starting and made for impossible connections! Is Swiss ever on time? Frustrating for sure!"

Мінуси: "Seat would not recline. Long fight cramped 27B"

Мінуси: "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. Luckily they held the plane but it was very stressful and exhausting getting to our plane."

Плюси: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."

Плюси: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Мінуси: "Nothing. It was a quick and easy trip!"

Мінуси: "Lost luggage’s. Delayed trip"

Плюси: "on time, quiet, nice screen, fast luggage delivery"
Мінуси: "no foot step available at the seat, uncomfortable for small people who’s heels can’t reach the floor"

Плюси: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Мінуси: "nothing"

Плюси: "Food."
Мінуси: "There was not hot tea/coffee offered with a sandwich."

Плюси: "Short flight and they handed out chocolate"
Мінуси: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Мінуси: "All of it"

Плюси: "Very friendly and efficient Good food"
Мінуси: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Плюси: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Мінуси: "Delay"

Плюси: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Мінуси: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"

Плюси: "Fast journey despite a short delay it arrived on time."
Мінуси: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Плюси: "Nothing"
Мінуси: "Because there was no way for us to check in early or online and they did not send us an email directing us to do so, they put us on standby even though the flights were paid for months before. We couldn't sit together--they wouldn't even try, they let the computer do it randomly as we boarded. They put my son through ridiculous strip search security measures, and when my passport fell into to the steel bullet of a garbage can, they didn't help and my son and I figure out how to go through it to get my passport. They could not have been more unhelpful. Plus the food was terrible, and delays both in taking off and getting to the gate. I will NEVER fly Swiss Air again."

Плюси: "Loved the smoked salmon!!"
Мінуси: "No wifi or tv"

Плюси: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"

Плюси: "Food great!"
Мінуси: "Limited space , very narrow and not very clean. I seated next to a dog, pet. The whole trip the dog was sitting on the floor next to me:(, although it was a very quiet and good dog. Crew not very friendly . They were tired I believe ."

Плюси: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Плюси: "Painless flight"
Мінуси: "No bottles of water for economy flyers"

Плюси: "Everything ran like clockwork"

Плюси: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Плюси: "Your crew is amazing."

Мінуси: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"

Плюси: "Very nice flight back home! Comfortable seats (Great receline - almost too much for your neighbors), great food, lots of entertainment, etc. Flight attendants were nice. They left snacks, water, juice and soda out in the galley if you were in the mood for something. Bathrooms were clean. Overall I rate this flight a 9/10."
Мінуси: "The seat reclining in front of you made it very hard to get out of your seat and into the aisle without major clumsiness and disturbing your fellow passengers. Also the headphone jack has the old fashioned 2 prong. So you can't use your own headphones without an adapter if you only want to listen out of one ear the whole time."

Плюси: "Comfortable, great service and food, free movies."

Плюси: "I like that this plane had more leg room then other airlines."

Плюси: "The crew was terrific, the pilot provided us with lots of good information, and though the plane left late, it arrived on time."
Мінуси: "The seats are configured exactly opposite the human back. Clean, new, but very uncomfortable."

Плюси: "Chicken with polenta was better than most airplane meals."

Плюси: "On every flight I have ever been on, if I request it I can get a whole water bottle vs. the small cups offered...however on this flight they refused saying 'it is against the rules"?? As a result I had to bother the flight crew over 10 times to refill my small glass...a huge inconvenience for both of us. The other inconvenience (one I have not experienced in over 5-6 years) was the the headphone jacks were the old fashioned kind...meaning you could not use your own, and the buds given by the airline were very uncomfortable."

Плюси: "The flight crew were great very friendly & service oriented as far as getting your food & water"
Мінуси: "My partner & I were given separate seats. We tired to reserve our seats online according to instructions & time but the online registration wasn't working properly. We had to wait til we were at the airport to do that. When checking in we were told we had to wait til onboard? Then once on board told no. So we were not able to sit together & weren't even in the same area of the plane. We also had an old plane & seats very uncomfortable. The movie screen was barely visible so basically u could just listen."

Плюси: "Everything"

Мінуси: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."

Плюси: "Everything went smoothly on our flight from Naples to Zurich. The flight attendants made all the difference. We would fly Swiss Air again."

Мінуси: "Old plane, hard uncomfortable seats, no wifi, rigid flight attendants, awful food, middle seat (after paying for premium seating) with two enormous guys on either side, fixed armrest, AC dripped on me most of the flight and was told nothing could be done, interminable."

Плюси: "The flight crew were friendly and helpful. The food served on our flight to Zurich was delicious. We loved the big movie selection which helped pass the time."
Мінуси: "The leg room was terrible on this plane. If anyone reclined their seats, you were trapped and could barely get out of the row to get up or go to the bathroom. Boarding was a bit like herding cats and everyone was jammed up trying to get on without any orderly direction."

Плюси: "Staff was very friendly and presentable. The cabin was very nice. The entertainment screens were nicer than any other airlines I have seen. It was a short flight, but so they didn't serve food, but they offered water and chocolate, which was a nice touch."
Мінуси: "The boarding process seemed disorganized. If someone leans their chair back, they are sitting right in your lap."

Мінуси: "Turkish Airlines are doing great job for customer satisfaction services and timing"

Мінуси: "Very poor job . I had bad experiences."

Плюси: "Comfortable seat."
Мінуси: "Crew seemed to be having an off day. Not as organized and we’re rushed."

Мінуси: "The transfer from international flights to domestic is difficult. I came to Guangzhou with a joint flight of Turkish airlines and China southern but there was no one at the airport when we landed to inform us how to transfer our luggage to the domestic flights and how to check in. Considering I don’t know Chinese, this was tough."

Плюси: "Nice seat I got."
Мінуси: "I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :("

Плюси: "Plan was hold, crew was not helpful. I requested a wheel chair and never got it. Flight was delayed and no assistance was given to figure out missed connections."
Мінуси: "Fix the above. Will not fly Turkish airlines again!"

Мінуси: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"

Плюси: "Food was great. Crew was nice overall."
Мінуси: "When we arrived they tried to convince us to let our 4 year old fly w a broken tray table. After escalating they wanted to remove us but some other passengers intervened and helped. Entertainment system totally sucks. Movie selection was good but a headache to navigate."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "They lost my luggage and no one knows where it is!"

Плюси: "Turkish do a good job of giving you a good service for your money."
Мінуси: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Мінуси: "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"

Плюси: "Entertainment"
Мінуси: "Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better."

Плюси: "The flight was quite good, with pretty tasty food, plenty of food and drinks, chairs reclined quite a bit, little extra and gifts for kids, slippers, socks, ear plugs."
Мінуси: "Boarding prices very disorganized. No announcements and a crowd sprig where everyone just pulled at the gate. Very few announcements in general."

Плюси: "Old fashion service very attentive crew and plane very clean and comfortable"
Мінуси: "Very odd in boarding as business class seemed we should have been 1st"

Плюси: "Care."
Мінуси: "Nothing"

Плюси: "great selection of movies"
Мінуси: "heat, small seats."

Плюси: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Мінуси: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Плюси: "Everything went well"
Мінуси: "One of my luggage is still missing"

Плюси: "Baggage allowance of two 23 kg checked bags each. Meals very good including specially ordered vegan ones."
Мінуси: "Delays in boarding and takeoff from Istanbul to Boston caused flight to arrive 1 hour late which messed up ground arrangements. This may have been because of new Turkey - USA visa issue which just took effect. Refueling was also late. Note: the Istanbul airport is quite dated; restrooms at airport not very clean."

Плюси: "Food, boarding"
Мінуси: "Tight seats"

Плюси: "Unfortunately I was extremely not happy with the flight I had a layover for about 11 hours and every time I spoke with a representative they didn't have any new information"
Мінуси: "The customer service experience along with the unorganized procedure for a delayed flight."

Плюси: "Smooth flight, great food"
Мінуси: "Other passengers."

Мінуси: "Mi sa furat din bagajj !!!!!!!!"

Плюси: "Best flight crews and food I know of"
Мінуси: "Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination."

Плюси: "Fantastic airline crew, actually good food and plenty of beverages offered, really nice complimentary amenities like pillow, blanket and toiletries bag."

Плюси: "Meals, friendliness and warmth of staff, restrooms were routinely maintained, movies."

Плюси: "The flight itself was great and the crew was wonderful"
Мінуси: "Due to the laptop ban, the boarding and un-boarding process was brutal. We had to stand in line for an hour and a half just to hand over our laptops, where for some reason they decided to have only 2 people handling the process which created a huge line. The flight was 1:30 late and as we landed, there was no method to the delivery of the laptops to people. I had to wait almost 2 hours to get my laptop. Again, they only had 2-3 people handling the distribution of the laptops. I understand the security issue, but this issue was known for weeks now and there is no reason not to have enough people on the ground to take care of the boarding and distribution of electronic devices to at least make this an easier experience. There is no excuse for such poor preparation and service."

Плюси: "friendly crew and superior service"

Мінуси: "I was disappointed that the airline proactively cancelled the flight I booked and then refused to rebook me onto another airline and failed to offer me a return home within 24 hours of the flight I'd originally booked. Then, when trying to resolve the situation, the airline repeatedly gave me the runaround, directing me to talk to various people in person, and on the phone, before finally making clear that they wouldn't rebook me. Why waste my time and give me false hope if they weren't going to do it?"

Плюси: "Everything was great"

Плюси: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Мінуси: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."

Мінуси: "Fantastic"

Мінуси: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"

Плюси: "Overall"
Мінуси: "Update your multimedia for entertainment"

Плюси: "Promptness Courteous staff Personalized entertainment"

Плюси: "I enjoyed the food. And most staff were friendly."

Плюси: "food"
Мінуси: "entertainment is poor no TV on the back seat only on top 1 film is shown for all."

Плюси: "Flights left on time. Boarding was good."
Мінуси: "It was blazing hot on every flight. Several guests complained yet the staff kept saying it was cool enough and would not turn it cooler. Although the menu said cheese sandwiches were available at any time, we were told there weren't any when we asked for one. The guest next to me would push the attendant button and the staff would walk by several times without even making eye contact with her."

Плюси: "Nothing, just the price"
Мінуси: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"

Плюси: "Pillows"
Мінуси: "No vegan good woithout order"

Мінуси: "Wasn't able to go due to the coup and I haven't heard back from anyone and have not received a reimbursement. And when I call it takes more than 30 minutes to reach an actual person."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "Breakfast"
Мінуси: "Old-style video screen and console"

Плюси: "food and entertainment"
Мінуси: "Couldn't find the reclining in seats"

Плюси: "Everything was excellent"

Плюси: "awesome services and food"
Мінуси: "food services time"

Плюси: "It was great service. No problems with my luggage. Great food. I did not not expected that good trip for low price, but I have it. I thank the crew for their hard work."
Мінуси: "n/a"

Плюси: "Entertainment system and broad variety of international movies and music"
Мінуси: "Delayed take off"

Плюси: "Service."

Мінуси: "Not make me check my carry on when there was adequate room in plane"

Мінуси: "Delta is always a step above the rest."

Плюси: "Comfortable travel"
Мінуси: "Keep it up"

Мінуси: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."

Плюси: "Great entertainment."
Мінуси: "Turbulence was high so good/drink service was less than normal. No fault of delta or their crew but the JFK airport was awful, especially through customs. No help from the employees and easy to get lost."

Плюси: "Missed it"
Мінуси: "Give me back money"

Плюси: "Pedro helped me in Punta Cana with a wheelchair he went out of his way to make sure I was okay and comfortable. He was amazing! I so grateful for him."
Мінуси: "The trip from Atlanta Georgia to Austin Texas was TERRIBLE!! The delta staff working the counter in Atlanta were rude, I was actually forced to get a complete stranger to help me with my wheelchair because there was no staff to help me. I was yelled at by delta staff. It was a horrible experience."

Мінуси: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."

Плюси: "Quick boarding and great with accommodating my request for a window seat."
Мінуси: "Offer in flight entertainment."

Плюси: "The crew was amazing this round I got good seats"
Мінуси: "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"

Плюси: "Crew was great."
Мінуси: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."

Плюси: "The ceew"
Мінуси: "Unorganized boarding and 6 hour delay from expected departure time."

Плюси: "There was no flight"
Мінуси: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."

Мінуси: "Flight was delayed and our luggage is lost"

Плюси: "Speedy check in. Friendly crew."
Мінуси: "The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least"

Плюси: "We eventually got there"
Мінуси: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."

Мінуси: "Na"

Плюси: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Мінуси: "Nothing"

Плюси: "The crew were fantastic and tried their best the delay."
Мінуси: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"

Плюси: "Flight was good. Left on time. Crew was attentive."
Мінуси: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."

Плюси: "Two ladies working in the aisles were very pleasant and nice"
Мінуси: "Takeoff accelerated too much... nicer to have a longer launch process"

Плюси: "Efficient on board crew"
Мінуси: "Ground crew caused delay for unknown reason"

Плюси: "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
Мінуси: "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."

Плюси: "everiding si so good thanks this is my 2nd time lovet"
Мінуси: "so organais tritment so good everiding lovet"

Мінуси: "The worst"

Мінуси: "The flight was cancelled. Kayak should know that. I got about 15 message s from you about a flight that was cancelled 24 hrs ago. That is not helpful."

Плюси: "Short trip"
Мінуси: "Very hot ride"

Мінуси: "Alhamdoulillah"

Плюси: "Delta plane was renovated for the entertainment and seat comfort. This was the first time I didn't have to recline the seat because the normal incline felt fine. Legroom was good also. Every seat had a screen and free media to choose from. Very impressed. Great job Delta!"
Мінуси: "There was wifi onboard and it was advertised that we could connect and use iMessage, whatsApp and Facebook messenger free of charge but I wasn't able to do so on this flight. I didn't ask about it but this would be an excellent amenity to keep in touch with the people on the ground"

Плюси: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"

Плюси: "On time. Most important"

Плюси: "We were treated very well and it was a short, sweet flight. Nothing to complain about."

Плюси: "Seats are comfortable. These short haul flights often have worn out, painful seats."
Мінуси: "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."

Плюси: "Delta was so accommodating"
Мінуси: "N/a"

Плюси: "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
Мінуси: "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"

Плюси: "The crew of this flight were fun and personable without being intrusive."

Плюси: "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
Мінуси: "The hassle and the fact that we had to run to catch the new flight."

Плюси: "Able to watch an interview. Then part of a movie which makes the time fly."
Мінуси: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."

Плюси: "Hey, they let us off the plane."
Мінуси: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"

Плюси: "Entertainment"
Мінуси: "This is my third flight this year with Delta and every time we wait for the "crew" to get off from another flight. And as soon as they get there we can board. It's getting very annoying. Fix it."

Плюси: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"

Плюси: "It was on time."
Мінуси: "The plane was dirty and there was a lot of trash around my seat."

Мінуси: "The delay on the runway"

Плюси: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."

Мінуси: "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."

Мінуси: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"

Мінуси: "the seats are WAY TOO SMALL"

Плюси: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Мінуси: "We arrived at the gate early only to find out that they had changed our flight without telling us so we were almost an hour extra wait before leaving Vegas. Then that flight was delayed by about 30 minutes with no warning, just late!"

Плюси: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Мінуси: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."

Плюси: "The aircraft was much better than the originally plan which was delayed and then cancelled. Comfort seats and cleaner aircraft was a nice surprise after 5.5hrs of stranded time at the CLE airport."
Мінуси: "Delayed for 5.5 hours."

Плюси: "Flight was on time"
Мінуси: "Very rude crew, I asked for water and I was told to get and help myself"

Мінуси: "Boarding by rows would avoid people rushing to line up ahead of time."

Мінуси: "Never happened,missed flight"

Плюси: "Crew was helpful, food was good"
Мінуси: "Seats could have been better"

Мінуси: "Food need be much better"

Плюси: "Nothing"
Мінуси: "Hamburg to Frankfurt flight delayed did not flight to losnageles rerouted me to Toronto 8 hours extra awe full"

Плюси: "Excelent service"
Мінуси: "I liked all"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Плюси: "Staff tried hard to serve food"
Мінуси: "Very stinky person sitting in front of me and because there is no air jets to regulate had to breath 9 hours of stinky armpits Stayed 20 min on the plane or more waiting until gate would open."

Плюси: "They held the plane for some of the passengers that were delayed."
Мінуси: "Everything was fine"

Плюси: "The entertainment, food, and crew were great."
Мінуси: "I had no problems with this leg of the flight."

Плюси: "The airplane too small the seat too tight"

Мінуси: "Merci pour la magnifique équipage"

Мінуси: "Frankfurt connecting flights are the worst"

Мінуси: "My luggage was covered in a liquid similar to honey. The wheels for my baggage was broken and i had to carry the bag instead of drag it."

Мінуси: "The boarding process was not good."

Плюси: "Food was excellent. Wide variety of entertainment options. Good German beer."
Мінуси: "Cramped seating in economy for the long flight with thin padding making me very aware of the knees of the man behind me."

Плюси: "boarding area was bit confusing"

Плюси: "We reached our destination eventually..."
Мінуси: "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."

Мінуси: "Departure time go to plane was worst because there were not jetway. So people were with carry on to downstairs to reach the plane was very difficult and more difficult for with the baby passengers , elder lady, ...."

Плюси: "Comfortable seats, good leg room, pleasant staff"
Мінуси: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Мінуси: "Nothing. Great flight great crew."

Плюси: "Lufthansa, always competent and pleasant. Everything works well. Very reliable. Business Class seats are competent. No complaints. Not overly plush but everything works. Same with the service. If consistency is what you’re looking for then Lufthansa can’t be beat. It’s the Lexus of the airline industry. Not Mercedes or Rolls Royce though."
Мінуси: "The food is never exceptional on Lufthansa. No low carb or low fat alternatives. Heavy cream is a hallmark. Again, Noor exceptional but good enough. Here, I think American, Delta and United have done a better job recently."

Плюси: "food and drink very good, flight crew was very nice"
Мінуси: "boarding was very cramped ,flight was delayed , I lost my luggage"

Плюси: "Very organized"

Плюси: "Was no flight"

Плюси: "The flight crew were very friendly and helpful. Excellent service."
Мінуси: "The entertainment interface us slow and kludgy."

Плюси: "Changed planes, flight didn't get cancelled"
Мінуси: "2 hour delay"

Плюси: "Nice crew and dinner."
Мінуси: "Luggage didn't make the flight."

Мінуси: "None"

Плюси: "Loved the clean, bright, new airplane. Loved having a few empty seats to spread out."
Мінуси: "Wish economy seats had power outlets to charge phones and tablets."

Плюси: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Мінуси: "Plane was late to depart, missed connection in Frankfurt"

Плюси: "I have ordered the salmon fish dinne and the fish was totally overlooked, dry and tough. I could not swallow the fish and ate the tiny bread roll only. The second was breakfast wigh tasteless scrambled egg and mushroom and spinach. Both serving sizes were really small with just one side dish of fruits. I was hungry the whole 10 hours flight."
Мінуси: "Changed the chef or the vendors who supplied the meals."

Плюси: "the bathrooms - so many and downstairs. smooth flight. plane seat layout - 2-3-2"
Мінуси: "meals were served at odd time but were good. passenger behind me was upset when my chair was leaned back. an extra charge for seat assignment. 30 minutes on the tarmack before take off"

Плюси: "The service during the flight was pretty good"
Мінуси: "My luggage is lost and I didn't receive them yet."

Плюси: "Comfort"

Плюси: "Excellent"

Мінуси: "Food was salty, couldn't eat it. No replacement available Luggage disembarkment took forever"

Плюси: "Munich airport ground crew did an exceptional job to transport pasangers From delayed flight from Lviv."
Мінуси: "Every thing was very proffasionally managed with very good customer service and smiles."

Плюси: "On time for all legs"
Мінуси: "4 hour lay over in Toronto"

Плюси: "Good cabin crew, good food Easy to use entertainment system"
Мінуси: "Boarding was a bit chaotic"

Плюси: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Мінуси: "Small plain and food was very bad"

Плюси: "Had one passenger in a wheelchair and we had great help!"

Плюси: "Great service from check in to boarding. The in-flight crew was professional, courteous and prompt in responding to any passenger needs."

Плюси: "Its an A380 so nice and new"
Мінуси: "The entertainment system had a horrible interface with touch screen that didn't work well, and had to move seat because audio jack was faulty"

Плюси: "good"

Мінуси: "Didn't happen. Missed it and got re routed thru United."

Мінуси: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."

Плюси: "Nonstop flight."
Мінуси: "The seats are the most uncomfortable I've ever sat in. The food from Frankfurt to Denver was subpar. The first 2 hours were very bumpy and unusual for that part of an Europe to USA crossing. The spacing of the middle seats with the support struts having to straddle for 13 hours is too much. I could go on, but you really need to rethink the design and customer service on your long haul flights."

Плюси: "Check in was swift"
Мінуси: "Friendlier approach from the crew"

Плюси: "In flight crew worked hard"
Мінуси: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"

Плюси: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Мінуси: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Мінуси: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Плюси: "Fligth attemdance atention"
Мінуси: "Delay in the departure (40 min)"

Плюси: "Good experience, service was good, and attendants were courteous"

Плюси: "Nothing at all."
Мінуси: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Плюси: "Service was outstanding!"

Мінуси: "Flight was cancelled on the first day. I had to call to find out that I was rebooked on a flight the next day."

Плюси: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"

Мінуси: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Мінуси: "No place to put my feet. No foot room"

Плюси: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Мінуси: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Плюси: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "Non"
Мінуси: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Плюси: "all was good"

Плюси: "Flt was great - service was great"

Плюси: "Smooth strait flight, friendly polite crew"

Плюси: "People at the desk didn't know or don't wanna say much why we have no plane"
Мінуси: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Плюси: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."

Мінуси: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Плюси: "I like the food , service and clean airplane."

Мінуси: "LOST BAGGAGE !!!!!!!"

Плюси: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Мінуси: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Мінуси: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Плюси: "Good service"

Мінуси: "Flight from Budapest to Vienna was too hot and the AC was not working properly."

Плюси: "Expertise and effiency of the flight crew."

Плюси: "No stops"

Плюси: "On time, smooth takeoff and landing, friendly staff and crew"
Мінуси: "Everything was fine, even the legroom"

Плюси: "After departing the cluster fk that is O'Hare airport it's such a pleasure to interact with Vienna and Austrian Air. I had 'only' an hour to make the connection, and yet all, that is all, formalities took no more than 10 minutes. I had plenty of time to spare. Waiting area at the gate had plenty of seating and the staff was professional and courteous. We had to gate check bags as the plane was a regional turboprop, but everything went very smoothly."

Плюси: "Flight crew was pleasant, calm, and efficient."

Плюси: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."

Плюси: "All"

Мінуси: "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. We first flew to Lviv and then they turned the plane around and came back as we were landing. I appreciate that they did this for safety reasons. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Not a pleasant experience."

Плюси: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Мінуси: "Unprofessional very, very!"

Мінуси: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Мінуси: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Мінуси: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"

Плюси: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Мінуси: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

Плюси: "Staff was pleasant and competent"
Мінуси: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Плюси: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Мінуси: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."

Мінуси: "I had no notification about luggage fee in airport upon registration."

Плюси: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."

Плюси: "I am gluten free, and the stewardess knew what foods I could eat of the desserts and snacks, and I appreciated that there was food that I could eat."

Мінуси: "Toilet was not cleaned regularly"

Плюси: "Cordial staff, on time flight, and tasty meals."