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Топ-5 авіакомпаній, які літають з Києва до Сербії

Оцінка на основі відгуків користувачів KAYAK

8,0
SWISS
Кількість відгуків: 9 062
8,2
Посадка
7,9
Комфорт
8,6
Екіпаж
7,7
Розваги
7,9
Харчування
Відгуки про авіакомпанію

Плюси: "the crew were so nice"
Мінуси: "not enough room between seats"

Мінуси: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."

Плюси: "Flight attendants are friendly and helpful."

Плюси: "Food was good ."
Мінуси: "Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class"

Мінуси: "Nothing Everything was excellent"

Плюси: "Crew was particularly lively and friendly. The chocolates were awesome"
Мінуси: "No entertainment throughout"

Плюси: "Nope"
Мінуси: "The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough"

Мінуси: "Seats are tiny and uncomfortable!"

Мінуси: "Food is bad"

Плюси: "The staff was nice"
Мінуси: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."

Плюси: "Professional courteous staff"
Мінуси: "Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight."

Плюси: "Nothing"
Мінуси: "Nothonh"

Плюси: "great flight"

Плюси: "Nothing stood out"
Мінуси: "Nothing Stood out"

Плюси: "N/a"
Мінуси: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."

Плюси: "Efficient, excellent staff and service, beautiful plane"
Мінуси: "There was a nearly impossible connection time in Zurich."

Плюси: "Staff, food, on board entertainment all very impressive. Great flight."

Плюси: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Мінуси: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Плюси: "The view out the window."
Мінуси: "Delayed, no leg room. No refeshments."

Плюси: "Great food, snacks, and entertainment."

Плюси: "Swiss is the best"

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Great crew and flight."
Мінуси: "Boarding procedure was rather chaotic. After first class, rather than board by groups or rows, it was everyone else. Flights are fully booked and overhead bin space is tight if you board at end."

Мінуси: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Плюси: "Crew"
Мінуси: "8 kilo limit on carry-on luggage. Customer service attendant issuing boarding passes was less than friendly."

Плюси: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Мінуси: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"

Плюси: "Captain kept us informed regarding takeoff"
Мінуси: "Sitting too long"

Плюси: "All good with this 1:20 min flight."
Мінуси: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."

Плюси: "Flight is super short and was delayed Boarding is terrible - everyone jammed up and pushing in Just an average boarding"
Мінуси: "Plane was late Self checkin is not for everyone and good half of people did not know how to use the machine and it greatest delayed the process .. cattle is transported better !!!"

Плюси: "It was okay. No complaints. I appreciated that I was given a seat near the front to run and make my next flight."
Мінуси: "my ticket was changed and messed up and could be due to language and understanding, I ran a lot to get to my flight and had to go back and forth between the check in line and ground force and wait out of line until a resolution was found."

Плюси: "Just like everything else the Swiss do, our Swiss air flight was like a well oiled machine. Very friendly crew, very good meals, lots of creatures comforts; blankets, pillows, headphones, warm washcloths in the morning. Great overall experience."
Мінуси: "The seat room is every bit as tight as any other airline, so if you're tall, and flying an overnight, upgrading to a seat with leg room might be worth the extra cost. Select your roomy seat early - they go fast!"

Плюси: "The fights themselves were nice, the crew was pleasant and the dinner itself was a very nice surprise"
Мінуси: "Wow what a cramped space- the minute the person leaned their seat back I had no room and I'm a fairly small pElson. The seat in front of me was almost literally in my lap I couldn't open my tray on their seat back unless they sat up to eat"

Плюси: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Мінуси: "Some flight attendants were not attentive to service."

Мінуси: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Плюси: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."
Мінуси: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."

Плюси: "The seat is designed beautifully. Staff and crew incredibly nice."
Мінуси: "Movie and TV choices were so limited. You really need to add more options. I found only 1 movie I liked."

Плюси: "They served food! I have been on competitor flights that were twice as long and would have had to pay for every single beverage or food. In Swiss on a 50 minutes flight I got a complimentary chocolate, a crossaint and beverage service. Amazing. The crew also has been very helpful and friendly."
Мінуси: "Landing in Zürich has been the bumpiest landing I have ever had. I believe that is due to the location and weather conditions but felt like the pilots also did not exactly react the way it should have been."

Плюси: "quick"
Мінуси: "late boarding but quick, lost my luggage"

Плюси: "good service"
Мінуси: "late in departure"

Плюси: "Excellent crew"
Мінуси: "Terrible seats :-("

Плюси: "The whole experience was excellent didnt hv to wait long for luggage"
Мінуси: "Pressure to make connecting flight"

Плюси: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."

Мінуси: "It wasn't Swiss//"

Плюси: "Same as on top"
Мінуси: "The seats"

Плюси: "Na"
Мінуси: "Na"

Мінуси: "Ice cream snack."

Плюси: "I like Swiss in general"
Мінуси: "Although on time for boarding, there was a long delay before take off, which made our connection very close!"

Мінуси: "Narrow feeling seat"

Плюси: "Everything is perfect!"

"Cabin crew in business class seem so rushed. Hurry up and serve food, hurry up and clear trays, hurry up and get things done. It felt frantic but overall it was okay."

Плюси: "Efficient flight, crew professional"
Мінуси: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."

Плюси: "Everything"
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"

Плюси: "Food was ok"
Мінуси: "Seats..."

Плюси: "Nothing"
Мінуси: "Nicer personal at check in ,nicer crew,better food."

Плюси: "Good service. Great price."

Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Мінуси: "everything...terrible airline"

Плюси: "Pilot's landing was top noch."
Мінуси: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

Плюси: "crew"
Мінуси: "delayed flight management"

Плюси: "yes"
Мінуси: "nothing"

Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."

Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"

Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."

Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Плюси: "Food, clean plane, Nice staff"

Мінуси: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"

Мінуси: "Flight delayed missed connection lost bag"

Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Плюси: "Food excellent,crew are friendly, polite."
Мінуси: "Nothing"

Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."

Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."

Плюси: "It was a short flight. Lemonade"

Плюси: "Service, updates, smooth flight"
Мінуси: "Very tight seating in enconomy."

Мінуси: "Staff at Business Class checkin walking off the desk when we tried to check in. The on-line check failed and that was the only reason to go to the counter, but, alas, it then took an hour to get things sorted because the single staff person just walked off because no one was there to relieve her."

Мінуси: "All was fine."

Плюси: "Professional and friendly staffing, comfortable flight."
Мінуси: "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"

Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."

Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."

Плюси: "Nothing"
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"

Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"

Мінуси: "Everything was really good"

Плюси: "My overall experience with Turkish Air was a pleasant one from the time we boarded until we landed. The crew was nice and very accommodating. The food was very good and warm."
Мінуси: "On the way over, it was perfect, but on the way back, the plane experienced an issue with the air conditioning system. It was very hot for 10 straight hours!"

Плюси: "There was a lot of service. The crew were attentive or helpful if asked."
Мінуси: "We boarded the plane and sat for two hours on the plane without taking off. Then we had to all get off the plane with all of our luggage and wait on a hot bus until we could get back on the flight. It wasn't explained what was going on or why we had to do that and it made me late for appointments I had back in New York."

Мінуси: "No TV's, but ok it was a short flight."

Плюси: "Food was excellent. Service was awesome."
Мінуси: "Nothing."

Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."

Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."

Плюси: "The provide very good service."

Плюси: "The cabin crew were super friendly, attentive, and accommodating on our flight. Upon boarding the flight, pillows, blankets, and earbuds were awaiting us on our seats. During the flight, the crew handed out Turkish delights, lemon-scented hot towels, and sleep-care bag full of goodies (like ear plugs, slippers, etc.). The entertainment system had quite a selection of music, TV shows, movies, and games! Though it's always uncomfortable sitting on a plane for an international flight, I felt our Economy seats had a little more legroom than most, and there was definitely a lot of stuff to do on the plane if you didn't want to sleep."
Мінуси: "The second meal I had, eggplant pasta, tasted terrible along with the beans. The only redeeming factor was the yogurt! In addition, the A/C was surprisingly on low, and for the first time, I became hot on the flight - not that I really minded. It was just a different experience. We also took off an hour after we boarded, which I thought was strange."

"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."

Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Мінуси: "It was good enough."

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Мінуси: "Short boarding time.missed the flight and had to pay."

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Плюси: "Fantastic"
Мінуси: "Everything"

Плюси: "Nothing"
Мінуси: "Definitely the food!!"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Плюси: "Everything was on time"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Really not many things to complain about on this kind of flight."
Мінуси: "Boarding could be improved. Especially when it comes to hand luggage placement. They should definitely introduce boarding by place of seats."

Мінуси: "They lost my bag"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Crew was friendly and efficient. Plane was newer (and cleaner)."

Плюси: "Everything was dood"
Мінуси: "No complains"

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Mothing"
Мінуси: "I didn't like anything"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "comfort ,crew was polite and catering delicious"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Service"

Мінуси: "Got delayed from atl to wash. And my flight from wash to munich left."

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Мінуси: "They forgot the luggage at Frankfurt."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Мінуси: "Movies available weren't to my taste, which isn't of great importance anyway."

Мінуси: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Мінуси: "Seat spacing"

Мінуси: "Seating is extremely cramped"

Плюси: "Everything was just right."

Плюси: "Clean aircraft, polite crew."
Мінуси: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Мінуси: "Staff is not friendly, does not offer assistance or ask if you need anything."

Мінуси: "30min late arrival. Still was ok."

Мінуси: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Мінуси: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Мінуси: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Плюси: "Medical help"

Мінуси: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Мінуси: "Checked baggage very expensive."

Мінуси: "Long delay."

Плюси: "Not a long run."
Мінуси: "Seats too too tight. Uncomfortably tight."

Мінуси: "Flyght was terible"

Мінуси: "Sweet or saulty 'Snack' is a joke"

Мінуси: "muffin for breakfast ?"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "Was a fine solid flight by Austrian."

Мінуси: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."

Плюси: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."

Плюси: "I had double seat all to myself so that was nice."
Мінуси: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "Excellent service."
Мінуси: "Somewhat expensive for Vienna - Brussels one way route."

Плюси: "The rep was able to get me on Air France instead."
Мінуси: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Плюси: "easy boarding"
Мінуси: "bad seating. you previously provided a comfort kit but discontinued it."

Плюси: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Мінуси: "Nothing - it was a great flight"

Мінуси: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Мінуси: "Flight was cancelled and we weren't notified."

Мінуси: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."

Плюси: "Nice staff. efficient."

Плюси: "The flight attendants were beautiful"

Плюси: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Мінуси: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."

Плюси: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Мінуси: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Мінуси: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Плюси: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Мінуси: "Entertainment on board was useful"

Плюси: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Мінуси: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."

Плюси: ".The crew was pleasant"
Мінуси: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."

Плюси: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."

Плюси: "The crew were friendly and fine. No problem with boarding etc"
Мінуси: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Плюси: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Мінуси: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "All"
Мінуси: "0"

Плюси: "Boarding was on time and the crew were great. The food was quite good too."

Мінуси: "I had no notification about luggage fee in airport upon registration."

Плюси: "best blanket any business class."

Плюси: "I am gluten free, and the stewardess knew what foods I could eat of the desserts and snacks, and I appreciated that there was food that I could eat."

Мінуси: "Free wifi"

Плюси: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Мінуси: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Плюси: "Crew good and seat OK but not exceptional for business class"
Мінуси: "Food was average - main course could have been better. Range of movies ok but not great"

Плюси: "Almost everything, especially the crew."
Мінуси: "Don’t feel like anything should be better to be honest"

Плюси: "The crews were pretty great!"
Мінуси: "The regulating of the temperature."

Плюси: "The crew tried to be helpful but were equally frustrated with the ground crew."
Мінуси: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Плюси: "Planes were on time and connections made."
Мінуси: "One bag delayed as not put on flight and food could be better."

Плюси: "Customer care was super supportive"
Мінуси: "Inflight sandwiches"

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Мінуси: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Плюси: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Мінуси: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Плюси: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Мінуси: "Doesn't"

Мінуси: "Boarding was very slow."

Плюси: "Service is awesome. Food is great."
Мінуси: "People with short connection are affected by the 15 to 25 minutes delay."

Плюси: "quick/efficient boarding - good staff - good food - easy flight !"
Мінуси: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Плюси: "My seat at the window was great and the staff really friendly and courteous!"

Плюси: "Crew were great, food, entertainment, seat and everything else was great as well."

Плюси: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Плюси: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Мінуси: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Плюси: "Good"
Мінуси: "Nothing"

Плюси: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Мінуси: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Плюси: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Плюси: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Мінуси: "Not happy to pay extra money for my case"

Плюси: "Shirt flight but well catered, boarding was efficient and quick."
Мінуси: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Плюси: "Great service"

Плюси: "Flying with KLM is a pleasure"

Плюси: "The crew was efficient. Flight left on time. Food and wine served."
Мінуси: "No entertainment."

Плюси: "Arrived early!"
Мінуси: "Boarding seemed disorganized."

Плюси: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Плюси: "The boarding was easy and you didn't have to wait inline for that long"
Мінуси: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Мінуси: "Boarding was confusing and disorganized"

Плюси: "Left ontime and service was excellent."

Плюси: "Friendly staff, good service and on time departure/arrival."

Плюси: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Плюси: "Service provided by the staff"
Мінуси: "The navigation of the entertainment system is not very friendly"

Плюси: "Cabin crew very pleasant"
Мінуси: "Lost our bags, little sympathy from staff"

Плюси: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Мінуси: "Nothing."

Плюси: "That we didn't crash"
Мінуси: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Мінуси: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Плюси: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Мінуси: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Плюси: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Мінуси: "Nothing. This is filler text to meet min characters."

Мінуси: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Плюси: "They flew full speed to catch up with the delays."
Мінуси: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Мінуси: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Плюси: "Captain was updating us with the delay status."
Мінуси: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Плюси: "Leg room. Smiles of the cabin crew."
Мінуси: "Not enough selection of Electronic Dance Music. Lol!"

Плюси: "crew"
Мінуси: "food"

Докладніше про SWISS
Інформація щодо COVID-19

Заходи безпеки авіакомпаній, які здійснюють рейси з Києва до Сербії

Авіакомпанії, які здійснюють рейси з Києва до Сербії, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.

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Маски обов'язкові

Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Сербії надаються

Дотримання безпечної відстані

Місця по центру на рейсі з Києва до Сербії забронювати не можна

Тестування перед перельотом

Тестування на антитіла та симптоми на рейсах з Києва до Сербії

Бронювання авіаквитків Київ – Сербія недорого

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20/11
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Декілька авіакомпаній
23 год. 10 хв.
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Декілька авіакомпаній
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20/11
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26/11
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KBP - BEG
18/11
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29/11
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29/11
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29/11
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Декілька авіакомпаній
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30/11
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20/11
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27/11
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8/12
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5/11
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33 год. 30 хв.
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26 год. 45 хв.
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25/11
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27/11
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26/11
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16/12
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7/11
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1/11
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2 пересадки
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25 год. 50 хв.
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7/11
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17/12
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1 пересадка
Декілька авіакомпаній
15 год. 00 хв.
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7/12
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1 пересадка
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10 год. 30 хв.
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2/11
вт
1 пересадка
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23 год. 25 хв.
IEV - BEG
1/11
пн
1 пересадка
Wizz Air
28 год. 05 хв.
IEV - BEG
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1
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