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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Праги
Авіакомпанії Ukraine International Airlines, Czech Airlines та Smartwings не стягують зборів за внесення змін та скасування бронювання на рейси з Києва до Праги. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Києва до Праги, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Праги з Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Праги ви полетите рейсом однієї авіакомпанії, а назад до Києва — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Праги з Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "Duty free choice onboard"
Мінуси: "Delayed without explaining?"
Плюси: "An average for a short haul flight."
Мінуси: "Boarding process was not very clear. They took us to a far remote position."
Мінуси: "Better communication on board. It was difficult to hear and to understand announcements, which were few."
Плюси: "every thing was great. Could not have been better."
Мінуси: "It was perfect."
Плюси: "Fast, one stop, better than three weeks on a boat"
Мінуси: "Broken entertainment center, no vegan meal although selected at booking, very cold."
Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Мінуси: "flight was over 6 hours longer than planned, we did not catch plane from Budapest to Krakow so went to Warsaw than to Krakow, plane from Warsaw didn't have air conditioning working, worst flight ever !!!"
Плюси: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."
Плюси: "The crew was disappointing."
Мінуси: "I had to beg for a blanket, and other basic service."
Плюси: "Crew was fine, plain was fine"
Мінуси: "Departure was late one hour, I missed my flight connection to Bulgaria"
Плюси: "The staff was amazing"
Плюси: "Boarding went pretty smoothly and quickly"
Мінуси: "The staff seems to be lacking the enthusiasm and warmth towards the passengers."
Плюси: "Overall the flight was good"
Мінуси: "The snack was too small"
Плюси: "On vote pour le thème magnifique merci beaucoup"
Плюси: "The end"
Мінуси: "I paid for an exit row and got a regular seat without refund. I will have to fight for that apparently. The plane was very old, dirty, in bad repair. The seat did not decline, the screen of the monitor was cracked, the bathrooms were disaster zones, there was literary nothing on the entertainment program. The passengers were nice though!"
Плюси: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Мінуси: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"
Плюси: "On-board crew is polite and helpful. Boeing 787 Dreamliner is great. Overall, the flight was fine."
Мінуси: "The gate agents were forcing random people to check in their hand luggage, even before weighing that luggage. They also check the hand luggage to make sure it fits in the "template" and weigh it (a second time) at the gate. Once on-board, they then announced that they were waiting for other connecting passengers. Took about 45 minutes. It would be nice to know that before booking that they do this, and also before boarding, even if it makes more sense to start boarding before they arrive (but 45 minutes before?). The live map on the public screens in economy showed a dummy/overview map with "waiting for data" the entire flight, rather than the actual live map. Premium did have the data on their screens, and the individual screens also worked fine. Not sure what happened there..."
Плюси: "The flight starts 2,5 hours later."
Мінуси: "incompetent parents with hysteric crying baby, inattentive flight attendants"
Плюси: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Мінуси: "Connecting flight in Warsaw was horrible. Warsaw airport is not prepared to help people that have little (1 hour) time to catch other flights. It's a nightmare."
Плюси: "Crew was great. Food was good."
Мінуси: "No on-board entertainment."
Мінуси: "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"
Плюси: "The in-flight food service was perfectly fine. I also thought the entertainment options were of good quality. Perhaps a bit limited but there were movie options for a variety of tastes, including mine!"
Мінуси: "The seating was rather cramped. I'm 6'4 so I'm used to the lack of space however my neighbors on this flight were highly inconsiderate of all neighboring passengers. Rather than help with the situation the cabin crew seemed to take special delight in crashing into my knees. Combine that with a steady barrage of hip checks to my left shoulder and this was a bruising flight."
Плюси: "Pleasant crew"
Мінуси: "On warsaw to tel aviv for 3 1/2 hours no movie, music, complementary food or snack."
Мінуси: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Плюси: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Мінуси: "frazzled getting through all the controls & gate distance in such a short connection time"
Плюси: "The entire check in process was smoothe and welcoming"
Плюси: "Professional crew."
Мінуси: "Late boarding, aircraft was full and the seats had very narrow width making the trip very uncomfortable for the passengers. Food was only served for extra payment (I didn't buy budget airline ticket at least the price didn't reflect that!). Parking in Frankfurt far away from the terminal, the busses were waiting long till start fully packed with people very frustrating."
Плюси: "Good food and service very smooth boarding and the 787 Dreamliner is a great plane. Flying to Japan included a delicious Japanese themed meal"
Мінуси: "Onboard entertainment system could do with a bit more choice and choice of subtitles for films (if you speak French only, good luck!)"
Плюси: "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Мінуси: "No entertainment at all"
Плюси: "I was boarded very professionally. I have a heart condition that requires medication. I explained this to the gate agent to request assistance in boarding and they complied with my request."
Мінуси: "LOT is not an airline that impressed me in any way. When I flew from Los Angeles to Warsaw, my bag was weighed, and I was told it was over limit. This, in spite of the fact that I weighed this bag on a calibrated scale prior to entering the airport, and my luggage was 5 pounds BELOW the limit. This seemed a blatant attempt to gain additional money from me, because I know the bag was not overweight. The food selections were average at best. Leaving Warsaw traveling to Los Angeles, we left almost an hour past our original scheduled departure do to the need to obtain additional supplies. On my next trip to Europe, I will look for alternate flight providers."
Плюси: "I liked that I was given an opportunity to change my flight to business class before leaving Poland but opted out in favor of economy that would get me home sooner."
Мінуси: "What I was transferred to was Lufthansa and their flight was late at arriving and taking off. This transfer changed my destination to Frankfurt. I was stuck in Frankfurt with no compensation. Only a changed flight for the next day and a dinky hotel room. Lufthansa was very disorganized and wildly incompetent."
Плюси: "I like that I flew on a relatively modern plane."
Мінуси: "The flight was delayed for 2 hours."
Мінуси: "BROKEN LIGHT! I wish I had some tape or even a bandaid to block that annoying light- did not sleep at all"
Плюси: "Professional personal from the check-in desk and crew on the bord. It was easy and very quickly Yo get to warshava from Lviv. Thank you"
Мінуси: "I like everything! No dislikes!"
Мінуси: "I paid extra for my seat, but it was uncomfortable from LAX to Warsaw - too tight and cramped that the cabin was hot through most of the trip. Crew was okay, but for such a long trip, I would expect more comfort than what I get on short one-hour trips on small planes here in the US."
Плюси: "Calm flight, good service, not many people"
Мінуси: "It was a bit dark and the seats were uncomfortable, the Windows were dirty."
Плюси: "Got there on time"
Мінуси: "The flight managed to take off with no one's luggage on board"
Плюси: "Very helpful staff during boarding very good dinner"
Мінуси: "breakfast meal - very dry sandwich with only one slice of cheese no internet access during flight inability to use headphones during take off and landing"
Плюси: "Nice crew, arrival on time, quick delivery of baggage"
Мінуси: "No in-flight entertainment- could be just provided through wifi"
Плюси: "The crew members were very nice!"
Мінуси: "I had a very bad experience at the beginning of my journey on 11/18/2016 at Sheremet'evo airport in Moscow. I almost had a heart attack when Anna Aleksandrovna Esina (agent at registration counter #131) informed me that my ticket has been cancelled and she does not see me on the passenger list. I was in shock when I heard that and ready to cry as I was so anxious to get back home. Then she added that it is not her job to look for my ticket and there is nothing she can do for me. She did not want to make any effort and do something to resolve the issue. With the help of another agent it was determined that I WAS on the passenger list and I finally (after some agonizing time) was given my two boarding passes. It is amazing how just one unprofessional agent can spoil your trip... Thankfully the rest of my journey went really well!"
Плюси: "No fuss, everything was easy"
Мінуси: "Airport staff seems rather brusque, but I don't think they really were bad. Boarding would be a drag in bad weather as you have to take a shuttle to the plane and then climb stairs."
Плюси: "Crew helpful and nice. Plane clean."
Мінуси: "Flight late. No information given as to when it would leave, etc. Food poor. TV flight monitors didn't work Took one hour to get luggage at O' Hare English language speakers couldn't be understood"
Плюси: "no problems"
Мінуси: "Loud passengers no crew attention."
Плюси: "Crew and c/i were kind"
Мінуси: "Boarding was disorganized and poorly managed. No sections no organization of luggage and storage etc"
Плюси: "Crew was great"
Мінуси: "Better time"
Мінуси: "The flight was delayed by 1.5 hours, I think it was a bit too much for the flight that it is itself less than two hours"
Мінуси: "No delay please!"
Мінуси: "The loading process could have been clearer, there were lines for zones 1 and 2 but none for 3 till I pointed it out. By the time I got on board a cranky old man was in my seat and there was limited overhead storage availability."
Мінуси: "Flight was 90 minutes late. Crew was nice."
Плюси: "The airline was fine, excellent crew and plane. The Bucharest airport was OK. It was quite warm, not great AC and limited seating. Different system for check in as you had a time window in which to do it so if your ride brought you early then you had to wait to check in. Prague was problem free."
Мінуси: "The boarding process. Had to sit on a bus on the tarmac for a long time before getting shuttled to the plane."
Мінуси: "Not delete 50 minutes!"
Мінуси: "Very little leg room"
Мінуси: "Flight was delayed due to mechanical issues so do a better job at maintaining the planes"
Плюси: "Quick boarding, nice crew."
Мінуси: "No fun for kids. It could be better."
Плюси: "The flight was on time"
Мінуси: "Huge delays and no information- not possible to speak to Czech Airlines at all- really appalling service"
Мінуси: "The flight arrives late to the destination and was turbulent The claim baggage was so difficult"
Плюси: "Plane and crew"
Мінуси: "The very late departure. The fact they took two hrs plus before they told us the luggage never made it. Should have been truthful from the beginning."
Мінуси: "There were two flights to Prague within 1/2 hr of each other. We were at the wrong gate. They called for immediate boarding and we were at the gate in minutes. The plane had not left the gate but the captain refused to open the door. This unheard of, that at the counter didn’t want to intervene. Now we have to rebook. These Eastern European countries are still thinking of the past."
Плюси: "Good connection to Prague. Flight on time, boarding & check-in efficient."
Мінуси: "Airline Charged us 35 Euro each to check small bag that we could carry on in US. Can only carry on 1 item. Can’t carry on a small backpack with small luggage. That counts as 2. Best to buy tickets that includes 1 checked bag. All drinks & food must be purchased. Nothing is complimentary."
Плюси: "Once the flight took off, it flew to Prague without incident."
Мінуси: "Got charged 35 Euros for each checked bag. Did not expect it. Flight was 45 minutes late taking off, with several gate changes. Luggage at end took more than 1/2 hour to reach baggage claim. From arrival at airport at about 11 am until baggage delivery around 6:30 pm we were involved in problem solving, and moving from gate to gate and waiting for boarding, waiting for luggage. Exhausting, and no apologies along the way."
Плюси: "The flight was deleted 40 minutes so I missed my flight to London/Boston. Now I have to pay $1,375 extra. Very disappointed. The personal at the airport was straight rude."
Мінуси: "First off, the airline made us pay to check in our carry on luggage that was within the size requirements. An extra $90 later ($45 each), and we were at our gate... which ended up changing 3 TIMES before the plane took off. Good thing we were paying attention or we would have missed our flight. Once on the plane, we sat in the most ridiculously uncomfortable seats. The airline also has the most insane rules - you can’t have head phones on while the plane is ascending or descending into the sky. The flight attendant made everyone take them off, which was super fun to listen to two screaming kids for a solid 20 minutes and not being allowed to cover the sound with head phones. To sum it up - NO I DO NOT RECOMMEND CZECH AIRLINES."
Плюси: "very quick flight"
Плюси: "Normal flight"
Мінуси: "I’ve paid 35,00 euros extra and my bagage was returned very scratched."
Плюси: "Quick and easy"
Плюси: "It was smooth take off and landing."
Мінуси: "I got the last seat. I couldn’t tilt it."
Плюси: "Only the view over the Alps and arriving on time"
Мінуси: "Being forced to give up my carry on that was within size and weight limits when there was loads of room In the overhead compartments!"
Плюси: "Comfortable economy seats, nice crew"
Мінуси: "Flight was delayed, cumbersome boarding and deplaning procedure (buses), no free drinks or food, not even water"
Плюси: "The flight was fine"
Мінуси: "It was an hour late"
Плюси: "It is first time I used this airline. No luggage allowance and you need to pay for your luggage on board.during booking this airline did not mention it"
Мінуси: "Extra payment for my one bag of 14 kg. No snack or food or tea during flight."
Плюси: "there was very poor communication about boarding. Two lines were boarding in nearby gates and the agents did not do a good job keeping flights seperate. The pretzel snack was delicious though"
Плюси: "I booked a flight from paris to prague. When i tried to check in there was a misunderstanding over my luggage and the check in fee. When I tried to get an explanation as of why I had to pay a fee instead of explaining and trying to be helpful the staff simply said I can take my luggage back and go. Nothing about trying to solve the problem. Never had I experienced such rudeness!!! I will never fly czech airlines again and will not recommend to anyone else"
Мінуси: "As above"
Плюси: "On time"
Мінуси: "We arrived and plane stopped at one terminal to have to walk down 2 flights of stairs to a bus to go to another terminal to go through passport control. It was raining which did not help either"
Мінуси: "seats were small, no entertainment, food and beverages were available for a fee, checked baggage cost extra"
Плюси: "It left and arrived on time"
Мінуси: "Passengers were treated strangely and unfairly. My wife and I had paid to check one bag and had had two carry-ons. The carry-ons were a little more than 8 kg so we had to pay 35 Euros for each bag. So although the airfare was inexpensive the fees were not....Maybe they are the Spirit Airlines of Central Europe. After I paid the extra 105 Euros I watch other passengers refuse to pay who had the same size bags as mine and they carried them to the plane where they were loaded at no cost. I did not know I had an option not to pay..to add more insult during the flight they even charged 2 Euros for water."
Плюси: "Decently comfortable seat for the plane size."
Мінуси: "It was a long time before take off with no communication about flight departure status with guests; no explanation was given for the delay which was over an hour."
Плюси: "Normal flight. Nothing special."
Мінуси: "Who charges for water? If an airline is trying to nickel and dime their customers for water in 2017 then I don't want to do business with them. In the future, if there is an alternative, I will not fly with Czech. AVOID CZECH AIRLINES IF FOR NOTHING ELSE ON PRINCIPLE."
Мінуси: "The staff were very slow and rude when I checked in on Friday July 21. I had to pay to check a bag and the credit card machine was not working at the counter. So myself and others had to goto another and this person was very rude and unpleasant. Her machine also was not working and was told to go downstairs to the ATM snd get cash. Which I didn't need and would be charged a fee. Finally my card worked (others were less fortunate). Still the person took forever and was making copies of card numbers on carbon paper I believe to show payment proof. I was uncomfortable with this from a card security perspective and asked her about this. She said it was none of my business and why do I care. I fly many places and this is the worst service I have ever received by an airline. I am also a very friendly person and understand when things can be challenging but this staff of 3 was aweful."
Плюси: "This is a quick, simple yrhing was fine, nothing amazing, nothing terrible"
Мінуси: "Slight delay - a little annoying that no sense of how long it would be (it ended up being just under half an hour)"
Плюси: "2 hour flight. 3/4 of the plane was empty, but they would not allow us to move from the back non-declining seats. Oh did I mention the lav door hitting my seat? Flight attendants were nowhere to be found. Not so much as a glass of water. Very poor guys, Skyteam members? Surprising!."
Плюси: "At least it was on time"
Мінуси: "Did not like being charged more for my luggage-- and was told that it would have been less if I had did it online. Must have missed that part!"
Мінуси: "!!!Careful about luggage extra charges! I paid extra 70 EUR on return flight that was not mentioned anywhere, on the contrary, booking agent said 1st bag for free!"
Плюси: "They do the job of getting you from point A to point B. But that's all you get."
Мінуси: "Teeny tiny seat spaces. I'm 5'10" and 130 lb, and there was barely any room to shift around in my seat. It was only an hour and a half flight, but still, it sucked. Flight attendants were fine; not nice, not mean. No free drinks. No entertainment. Blah."
Плюси: "Czech Airlines indeed was really helpful when solving our problem as we book our flight through VAYAMA site leaving on Friday and returning Sunday, then our flight got changed from Friday to Saturday which was not what we book on the first time, so we call VAYAMA support and they were not helpful at all, so we gave it a try calling Czech Airlines and they were super helpful and were able to put us in another flight coming back Sunday. Also booking through VAYAMA a normal fare got us with big surprise at the airport that we did not have a bag included to be document. We could not find any information regarding this on the booking confirmation or on their site and we did pay a fare that according to Czech Airlines lines includes a documented bag. It was not a low cost flight. my recommendation is book through another agency or directly on the airline site to avoid this type of problems."
Мінуси: "VAYAMA support and the big change on the flight."
Мінуси: "First flight left with hour and a half delay. We couldn't check in to our second flight (how come?!) so we were terrified to miss our connection. Dealing with the Czech service person was like talking to an unmerciful wall getting back no answers. Eventually the delay didn't affect us as the second flight took off with three hour of a delay (they really outdid themselves). During our staying in a sweatshop in a terminal with hundreds of other disappointed travelers we were not provided reliable information, water, or food. By the way, the on the way to France, our luggage got lost... These flights almost ruined our trip. Very disappointing experience."
Мінуси: "They were not so friendly There was not any option tof pay online for me and the cland crew was not friendly at all"
Плюси: "Flight was on time"
Мінуси: "I tried to check in and was standing there and both agents just sat and talked to one another and ignored me. I had to walk up to the counter and ask if I could check in as I was 2 hours early. They said to check back in a few minutes , not sure why they couldn;t just check me in ? I guess they didn't feel like working. Second, when I did check in, they charged me $40 extra euro for not checking my bag in online which I explained I was never prompted to check in a bag online. They still charged me so I plan to dispute it. Than third, no drinks on the entire flight, not even water ,really ???? That is unheard of. Fourth, the flight attendant wakes me up to tell me I need to put my window blind up for landing. Again, I have never heard of a requirement that all blinds be up in order to land ? I was exhausted after flying for over 24 hours from CA to Prague and it was really annoying to be woken up for that. Lastly, it took my bag like 45 minutes to come off the belt. Again, it has never taken that long on any other airline, it stressed me out cause I was beginning to think my bag got lost. It finally showed after almost everyone on the flight had already gotten their bags. Never using Czech Airlines again."
Плюси: "The cabin crew and communication of the flight. The attendant offered to stow our bag which did not fit in the overhead compartment and there was no room in the plane luggage area."
Плюси: "Went from point a to b"
Мінуси: "Delayed 15 minutes. No complimentary refreshments. They pushed the cart down selling stuff anyways, would have been nice to have some water."
Плюси: "Friendly staff, comfortable seats"
Мінуси: "All good"
Мінуси: "At check in we were told of a 15 kg bag limit. I am sure I checked this in the Kayak site at purchase time and this was not specified."
"Everything is just great, it is worth paying extra, but I wish they had a better coffee."
Плюси: "The flight was fine"
Мінуси: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Мінуси: "Lower the aircondition temp, it was hot in the plane during flight"
Плюси: "Flight duration"
Мінуси: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Плюси: "The crew was ok. The seats no conmfortable."
Мінуси: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Плюси: "Fast and smoothy check in"
Мінуси: "After arrival to budapest not platformy ready and waiting over 10minutes"
Плюси: "Boarding took forever and we were an hour late"
Мінуси: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Плюси: "Nothing. Horrible experience overall, but what you pay is what you get."
Мінуси: "Pretty much everything..."
Плюси: "Good airport . Punctual flight ."
Плюси: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Мінуси: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Плюси: "On time without any delay"
Плюси: "The crew was really nice"
Мінуси: "1h30 delay for no specific reason is unacceptable"
Плюси: "Flight arrived"
Мінуси: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Плюси: "Staff cheerness"
Плюси: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Мінуси: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Плюси: "Everything was ok"
Мінуси: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Плюси: "The price"
Мінуси: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Мінуси: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Плюси: "Staff was nice and felt bad for their company’s policy."
Мінуси: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Мінуси: "You have to inform the customers, that company needs you to have a visa"
Плюси: "Crew nice,seats ok"
Мінуси: "Expensive hold luggage,rip off"
Мінуси: "Last minute boarding change & overall 1 hr delay"
Плюси: "Excellent pilot"
Плюси: "So many crying children"
Мінуси: "It a good option, a good price, i will fly again"
Плюси: "Price and schedule. Going on time with no delays. Good value for money."
Мінуси: "Very hard on baggage policy"
Плюси: "The people are very rude no cooperation"
Мінуси: "The crew was very rude"
Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."
Мінуси: "So cheap."
Мінуси: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Мінуси: "There was a delay 1 hr poor service no apology"
Плюси: "cheap, on time"
Мінуси: "no reclining chairs, no water free"
Плюси: "New aircraft"
Мінуси: "Boarding was horrendous. Flight was late in."
Плюси: "It was quite good at boarding, quick and efficient (from/to)."
Мінуси: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Мінуси: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Мінуси: "Hidden fees"
Мінуси: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Мінуси: "The flight is late from tlv to luton and from luton to tlv."
Плюси: "Flight was on time unlike outward trip which was just under 2 hrs late"
Мінуси: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Плюси: "Pleasant staff and good flight"
Мінуси: "A bit of difficulty to check bag in online after original check in ...."
Плюси: "Actual in-air flying experience was smooth."
Мінуси: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Плюси: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Мінуси: "seats could be a bit more comfy"
Плюси: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Мінуси: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Плюси: "Horrible company never book with them"
Мінуси: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Плюси: "The weather was nice."
Мінуси: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
"Everything was smooth and fine."
Плюси: "I liked that the flight was short."
Мінуси: "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."
Мінуси: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Плюси: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Мінуси: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Мінуси: "No delays"
Мінуси: "Ice is not carried on flights by RyanAir"
Плюси: "Boarding was quick and tickets are very affordable."
Мінуси: "Seats do not recline. No place to charge phone. No WiFi."
Мінуси: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Плюси: "Crew was professional and well organised."
Плюси: "flight efficient and smooth, thanks"
Мінуси: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Плюси: "No issues getting on flight pretty straight forward."
Мінуси: "Stayed at steansted for like 20 min"
Плюси: "Short flight and we arrived safely. Relatively inexpensive."
Мінуси: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Мінуси: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Плюси: "Price, flight crew."
Мінуси: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Плюси: "Flight arrived in time"
Мінуси: "No entertainment"
Мінуси: "The flight was delayed 40min without any explanation or announcement from captain. We just sat on the runway for 40min."
Мінуси: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Мінуси: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Плюси: "The crew were nice"
Мінуси: "Check in was a complete disaster. I only needed to check my suitcase as we had our boarding passes already. It was anarchy and we nearly missed our flight despite being there hours early purely because the check in procedure was so chaotic. Then to top it off, my bag was lost and I was given a stranger’s baggage tag. I don’t know how they will be able to trace my bag with this. It is currently missing in action. Great start to a long awaited holiday!"
Мінуси: "Delayed at Stansted due to Donald Trump"
Плюси: "Crew members were welcoming, friendly and efficient."
Мінуси: "Stood st the gate 30 minutes and then they changed the gate. Went to the new gate, stood in line again and they changed the gate AGAIN. Walked to the new gate and stood in line about another 30 minutes then once checked in and walked down the jetway, we were stopped again and had to wait!! Then we were delayed on the jetway waiting to load bags and once we started going, there were several planes ahead of us so we sat on the tarmac and waited some more. Flight arrived in Dublin more than 2 hours late!"
Плюси: "Nothing. They treat people like animals."
Мінуси: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Плюси: "Low cost"
Мінуси: "Passengers treated like cattles. Not prepared at all"
Мінуси: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."
Плюси: "Friendly crew"
Мінуси: "No seat pocket"
Плюси: "Not much"
Мінуси: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Плюси: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"
Мінуси: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Плюси: "The landing"
Мінуси: "All, my wife needs a glass of water to take a pill and she was refused."
Плюси: "Cheap prices"
Плюси: "price and schedule were very fine on time pleasant staff"
Мінуси: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
Плюси: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Мінуси: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"
Плюси: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Мінуси: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Плюси: "Cheap flights - that’s about it for the positives.."
Мінуси: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Мінуси: "Flight was delayed."
Мінуси: "Having to pay extra for everything!"
Плюси: "Shorter flight back, quiet flight and very good luggage policies."
Мінуси: "Our gate number was shown 10 minutes before the gate was supposed to close at 19.05. We were kept standing until 19.35 (when the flight was scheduled to depart) and then the door was opened, just for us to sit on the staircase waiting to be admitted into the plane for another 20 minutes. I understand delays and unforeseen events, but no rep had the courtesy of telling us why we had been kept waiting this way, on the contrary we were told to move further down the stairs so we can make more room, resulting in being crammed one next to each other. Eventually at around 8 pm we were finally allowed to get on the plane. Not a cool experience, especially when Luton is 2hrs away from London so the passengers had already spent at least 3-4 hours on the road to get to the airport."
Мінуси: "The flight was late and the transfer check in was closed by this time. I asked THY to help me, showed them the boarding of Ryanair and they did it. I will newer use the Ryanair for the internal flight. It is better use the train and take more time rather be late."
Мінуси: "Staff at the check-in desk was rude and condescending."
Мінуси: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Мінуси: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Мінуси: "All ok"
Мінуси: "If you're going to be low cost, at least be efficient. RyanAir was messy and bureaucratic. I had to run between multiple lines to get the forms I needed to fly. I knew I'd be losing money on charges, that was the deal. But I did not realize they would be so Kafkaesque in the process of collecting those charges. Is it really so hard to swipe a credit card?"
Мінуси: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Плюси: "Fast efficient service"
Мінуси: "Some times cold crew"
Мінуси: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Мінуси: "Don't even get water on flight pretty cheap"
Плюси: "Super quick and easy check in"
Мінуси: "No in flight entertainment or reclining seats."
Плюси: "Very friendly crew"
Плюси: "Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll."
Мінуси: "This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency."
Плюси: "It was an easy and seemless process."
Мінуси: "The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc"
Мінуси: "they charged me €102 for my carry on? This all what I carry !! I should have 0ne 7kg km and one 5kg Its 7 kg and same weight in your instruction and I traveled 3 trip with the same bag with your Airline *(canada to Kiev . Kiev to Cyprus . Cyprus to kiev ) No one charged me or give me any complain Is that new way to get money from your costumers???? And that's in the gate after I checked in and"
Плюси: "Arrived on time"
Мінуси: "By giving meal on three and have hours flight .not loosing my bag that has important heart medicine."
Плюси: "All fine"
Мінуси: "It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant"
Плюси: "Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight."
Мінуси: "Unfortunately, due to queue for anti-icing we were delayed."
Мінуси: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"
Плюси: "Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times."
Мінуси: "It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline."
Плюси: "Nothing Actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Мінуси: "Hit with extra fees for check-in."
Плюси: "Nothing at all, even if you pay me I won’t go with the same airline"
Мінуси: "The flight from ivano Frankivsk landed in kyiv at 8am local time, the next flight from Kyiv to NY was scheduled for 11am, however it was postponed until 7pm due to lack of functioning airplanes according to the dispatcher. We had to wait at the airport for a flight from Asia to arrive so that plane could be cleaned up and used for my flight. There was no hotel or food offered during 9 hour delay window in Kyiv, if you wanted something - you had to pay out of pocket which is ridiculous, hundreds of people were delayed so there was no room in the general waiting area, 9 hours of sitting on the floor for $1200, how about that? Ridiculous service at the customs, been pulled aside for a detailed exam 5 times, basically every 30-60feet, staff is extremely rude, very poor customer service.. disgusted by the experience with Ukrainian Airlines."
Плюси: "UIA offer a very comfortable seats, their menu looks great and the crew is one of the nicest I’ve ever met. I’m very proud that Ukraine has such an airline."
Мінуси: "I’m flying at leafs once a week and I always have a negative comment... but not this time! Great job!"
Плюси: "That was one of the smoothest flights and landings I’ve ever had! I was pleasantly surprised :). Props to the pilot! Seats were fine and plenty of leg room."
Мінуси: "I didn’t get an email or notification saying I could check in online. When I arrived at the airport the lady told me I had to do it at a kiosk, and luckily I got there early because at 2 hours before departure she said I would have to pay more to check in. Boarding is scary because they send guys out to try to “catch” people with overweight luggage, but I guess it’s how they make their money. Also there were tons of screaming kids and one kicking my seat, but that has nothing to do with the airline lol luckily I brought earplugs. Didn’t get the food but didn’t look too great anyways. Bring a book or something because there is zero entertainment."
Мінуси: "The worst flight ever! Flight assistants no friendly at all during all the journey and even the girls at the desk in Bangkok had no costumer service. Lunch was terrible, I left everything. I tried to order something on the menu but nothing was available. I won't flight with Ukraine international airways anymore"
Плюси: "I didn’t crash."
Мінуси: "Service is appalling. I ant deal with a small shitty seat, four dollar water, and a 6 hour delay (for a 1hr long flight). But the service throughout was just reaching new levels of low. Negative stars should be given."
Плюси: "Crew very helpful"
Мінуси: "Assistance was booked for wheelchair assistance Keiv fine ivano Rankin was told no wheel chairs available my 94 year old father it was very difficult"
Мінуси: "Kayak said there is luggage included however it wasn't included only in one way! In this case the icon should say there is NO luggage and the customer will look into it. In TLV they told me my bag is small enough to take in the plane but then in the connection all of the sudden they said I have to pay 60 euro for it!! Take responsibility for decisions your company took! You are embarrassing yourself and most important- your customers. The behavior of the staff was also ugly, disrespectful, meant to put you under pressure to pay instead of trying to help and understand."
Мінуси: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."
Мінуси: "First, the security took about 15 extra minutes trying to decide if I was the person in the passport and on my work permit. Then they brought in another person who eventually agreed that I was the one. The second was I spoke to one of the crew that I was hungry and I would not mind eating something and she showed me the menu. I told her what I would want and she said I should hold on...Then She served, I waited for about 2 hours only to be told they are out of food!"
Мінуси: "Impossible to check in at the airport, can only be done online!!! I normally only use my phone for phone calls. Had to go on the web site to check in then get an email sent to me with boarding pass to be able to put my bag on a check in computer!!!all of this while I’m standing at the desk. This is now rediculous way to travel, hope the airline does not go broke with people avoiding travel with this company!"
Плюси: "Flight attendants are sexy and beautiful! They speak english well"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."
Мінуси: "Old plane ,"
Плюси: "I've got Turkish Airlines business class seat instead of my UIA premium economy."
Мінуси: "I've got an E-mail about flight cancellation less than 24 hours before deparute, but their hotline was not working at all, so I had to book a seat with Qatar in advance to secure my trip. 8 hours before the departure I've finally got an E-mail from their representative with 2 possible routes to Bangkok to change my ticket too. It was a perfect trip with Turkish, but I lost 150 USD for Qatar cancellation."
Мінуси: "Don't know how this flight would have been because I was required to book on another airline at my own expense"
Плюси: "Everything was ok."
Мінуси: "Very uncomfortable and food pretty bad... no free alcohol and limited entertainment (they show films overhead) would avoid if you can... but you do get to your destination."
Плюси: "Idont like any thing"
Мінуси: "Airport....services.....dealy....Administration in the plan"
Мінуси: "Flight was okay but at check in they played the game of adding extra charges for luggage and for printing a boarding pass. Once you are selected to participate in their scam you get to take a slip of paper to the ticketing counter which is the only place they can accept payment. After you pay you are given a receipt that must be taken back to the overworked check in agent (and jump the line in front of other waiting their turn) to get your boarding pass and luggage receipt. Flyer beware!"
Плюси: "Got me from point A to B"
Мінуси: "The food was terrible and quite questionable as to the freshness and "realness" of it. My friend's grape had mold on it and the taste of the meals were not good. The flight is extremely tight with little room to move. If I was not flying with someone I knew it would be extremely uncomfortable as you are shoulder to shoulder with the person next to you (me and my friend are both tiny and we just fit in the seats). The space is just OK if it were a domestic or short flight of 3 hours or so, but it should be illegal to put that many people on a flight across the ocean. There are no videos behind your seat so you have to watch what they choose on the few videos hanging from the ceiling. The staff were not very friendly. Plane was not well kept and the plane is old."
Плюси: "The gate area was large enough for the waiting passengers, the legroom on the flight was sufficient for my 6'5" husband, and flight attendants were very polite and helpful."
Мінуси: "We boarded a bus to take us out to our airplane, got off the bus at the plane, and then were told to get back on the bus to return to the terminal. No information as to why, no announcements. We waiting for a few minutes on the bus before returning to the gate, again without any notifications. Once back at the gate, they just said to wait for information, but the flight would take off. It eventually did, and the pilot told us what the delay was (air traffic control and weather at the arrival destination), but no one in the terminal let us know that."
Плюси: "On plane the crew was professional and very nice, smiling that's what we need cause the trip is long. Thank you for a safe trip!!!!!!!!!"
Мінуси: "I almost missed my flight because of the accident on the road on my way to airport Boryspil. I tried to call customer service of UIA to ask what I should do in a case like this do I have to pay for a new ticket or I have any options. I was on phone for more than 20 minutes no one pick up the phone. What if it's an emergency and no one is available it's insane. I came to airport and stuff/employees of airport who are supposedly have to help you and actually take care of you if you are late or at least explain what should I do and where should I go.I was late and I couldn't find the boarding for my flight cause they already finished checking in people. Well I asked one of the employee for help so this lady sent me somewhere through the whole hall to the windows which were already closed I told her that I am super late and I am not going to make it. When I run there everything was closed the window next to it was different airlines but I saw a register girl so I asked for help what should I do my check in is over so the blond lady yelled at me that she is busy and have her things to do this is not nice. I run to the other employee she sent me somewhere else and the line is huge to get to register window and people are mad that I am trying to go in front of them without waiting for my turn I tried to explain that my flight is about to depart. So for my opinion these employees over there mostly don't know their duties they make you run for no reason when I explained my situation somebody should have taken me personally to a right check in window so I can faster get my boarding pass without making other people angry. I am not satisfied with their service in the airport, they are rude and not polite!!!"
Плюси: "nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Мінуси: "First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life."
Мінуси: "I was asked to pay for my one and only checked in bag which should be free for international flights"
Плюси: "Nothing really, Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Small seats, no meals, no tv, no luggage until after three days Never again"
Плюси: "The only good is that the business section is empty ( maybe because no one wants to pay and get nothing..)"
Мінуси: "This are not seats for any business class and for sure not long flights. My husband flew with them last week Tel Aviv to Bangkok and only Today he hits his luggage...unbelievable"
Плюси: "The ladys was very good and help in all ways as I fly with Ukrainian airlines alot and I rate them 10 out of 10 siv"
Мінуси: "All was good as a very good airline to fly with and I will fly with you as much as I can"
Мінуси: "I opened my bag when I arrived to hotel in Astana, and some one stole my old video camera from it. I already informed Astana airport about it"
Плюси: "The crew was very friendly. One flight attendant helped to relocate me to another aisle seat that could recline. The seat was more comfortable than I thought it would be for a 10 hour flight."
Мінуси: "There was. I vegetarian option on board. I thought I had ordered a vegetarian meal, but was told I hadn't. There were no individual screens to watch movies or plugs to charge electronic devices. Also, there wasn't anyone at the gate until it was time to board to discuss seating changes and then I was told it wasn't possible but maybe I could buy a "comfort seat," which the gate agent didn't know if there were any or how much they are. For my transatlantic flight that meant 55 euro for the bulk head. That's basic info the gate agent should have known."
Плюси: "Staff very helpful and boarding excellent especially as there is advantages of being a Panorama member"
Мінуси: "Always a lack of space and flight hot"
Плюси: "It's an airplane... I like that it travels 550mph as opposed to literally anything slower so I don't have to spend any more time with these people than necessary. The air hostesses were friendly and helpful (the ones on the plane- literally no one else)."
Мінуси: "The whole experience was absolutely exhausting. Gatwick airport is nothing short of a disaster. The UIA counter can't take payments and the "international" airport can only take certain forms of payment (non of which are dollars- I know it's London, but I've never been anywhere that can't accommodate this). Ukraine international airlines are extortionists that will hold you and your luggage hostage with arbitrary baggage policies. 6kg is the cabin policy by the way. And if you don't read the fine print, you too can spend $80 to check a TSA approved hand bag. That's right. 12kg and all it cost me was EIGHTY US DOLLARS. Then they printed the incorrect boarding pass. When I returned, in a hurry because this whole ordeal lasted 45 minutes, the agent at the check-in counter demanded I "say please" to get my correct boarding pass. I've flown on 4-6 segments per week for the last four years. I understand how to communicate with airline agents, but wow... These people are off their rockers. During this whole conundrum, they even checked two people in under the same name. These people are in no way qualified to be operating an airline or maintaining personal information of any sort."
Плюси: "staff on the plane very pleasant"
Мінуси: "1.) a money charge on the plane for everything but water. 2.) no concern at the check-in, or at the gate for my request for change of seat. Only staff on plane had any concern. I asked for a comment card, no one at the gate or on the plane had any idea what that was. Comments about the plane experience is written on what is called the "list" I filled one out. 3.) a charge for baggage under the plane, which was not well explained on the web site, where electronic ticket was bought. I had to go to another office place to pay extra for one bag to go under the plane. Apparently, other people have the same problem. 4.) the check in person was very restrictive of the weight of my carry on, like 7 kilos. I had to take things out of carry on and put into the bag that I had to pay for to put under the plane. It should be inclusive, or price shown with or without under the plane bag. The bag empty weighs almost 5 kilos, should be at least 10 kilos. 5.) much improvement is suggested, but not enough other choices."
Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."
Плюси: "Crew is great with the tools or lack of them that they are provided with."
Мінуси: "Delay without an explanation. Left a voicemail asking me to call them back while I was in a different contry. I emailed to every email that I found on their site (3 addresses). Revived an automatic respond but that's it. Luckily was flying through Kyiv and was able to speak with an airline representative and arrange my connecting flight. Representative suggested to add me to a 10+pm flight (I would land in Nyc at 4:35pm). After keep asking to look for other, possible earlier, flights I was rescheduled for a 6:45pm flight. However, once landed in Nyc I was asked to find a crew member before leaving the plane. Once I did, I was told that I got rescheduled once again to a 10:20pm flight (5 hours of waiting). When I asked why was I rebooked again without my notice, they didn't explain and then I asked if there are other earlier flights - I was told yes there are but they won't make any other changes to my travels. Also only their Kyiv office can make any changes the one in Nyc is just following instructions and not a fully functional office (useless)."
Мінуси: "Hello, at my check in the person who helped me was not very professional. The first thing he did was to say that I had 2 kilos overweight on my cabin bag, even before checking if I was booked on the 20.00 flight to Prague yet. And this is the exactly same cabin bag which I was carrying on the way from Prague to Kiev, its a camera bag with a tripad on the side (which at the check in in Prague the woman said was ok) . So I had to ask him if I was booked on the flight or not, since I didnt see the flight on the "departures" screen which made me a bit worried. Then he first said that I was not booked on the flight, but changed his mind immediately. But I did not receive any information from him that the flight was delayed with 50 minutes, I found out that after doing the security check. Not the smoothest service, but I think the guy was totally new so he was maybe a bit nervous. Thanks / M"
Плюси: "I,like because they have many Ukrainian airline desks to check,in,your bags"
Мінуси: "I,didn't like the fact that I must pay for my bag and it's even below 16 kilo , they asked me to pay $55 , not only that , I went to pay , next window , the lady said go on floor one in the airport and bring change because I don't accept dollars !! But as you know when someone already traded his money back to dollars , it's hard for him to carry Ukrainian money while he is leaving ukrain , then finally I went to,first floor) and it took me 1 hour , to exchange my money because the lady was too slow , and plus she is not very nice with people , and suddenly they closed one window , saying they have a break , so I almost missed my boarding time because of this stupid money exchange , anyways , I,hope they accept dollars in,the future , plus I don't like it because on the way from tlv to Kiev I didn't get charged , but why now ?"
Плюси: "The crew was friendly and there were no problems with the flight itself."
Мінуси: "My flight to Minsk was listed as boarding at gate D9 on my boarding pass, which I picked up in Frankfurt. Then when I got to Kiev I checked the departures board, and it had changed to D15. Another board listed the same D15 gate, so that is where I went. No problem so far; I know that gates change from time to time. But our boarding time came and went, and there were no announcements for us to board. Then a few minutes later I heard an announcement that a flight to Amsterdam would begin boarding at gate D15! Sure enough, the gate had changed again, but I now had no idea where my flight to Minsk was boarding. I checked two different departure boards, and my flight was no longer listed on them since it was so close to the departure time. Finally, I found a third departure board where it was listed, and it said we would be boarding at gate D10. But for about ten minutes I was pretty panicked, running around the airport trying to find out where my flight was boarding! Another lady on my flight also had difficulty finding the gate, as she had also been sitting at gate D15. It was only as we began boarding that I heard an announcement naming the new gate. That is not a good way to run an airline. UIA should do a much better job of informing their passengers of gate changes."
Плюси: "The price was fantastic! Staff was friendly and knew English very well. Food acceptable, but nothing special"
Мінуси: "No food for free on European flights, but on flights to middle east and further. Seat pitch on one of my four flights was non existent. Knees touching the front seats. The other flights this was not an issue. Transfer in Kiev always by bus."
Авіакомпанії, які здійснюють рейси з Києва до Праги, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Праги
Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Праги надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Києва до Праги забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Києва до Праги
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Києва до Праги з гнучкими умовами