Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Харкова
Авіакомпанії Windrose та Ukraine International Airlines не стягують зборів за внесення змін та скасування бронювання на рейси з Києва до Харкова. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Києва до Харкова, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Харкова з Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Харкова ви полетите рейсом однієї авіакомпанії, а назад до Києва — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Харкова з Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
"The crew was exceptionally kind. Communication in terms of gate changes could be better"
"The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other."
Плюси: "Plane on time, new plane, nice crew."
Мінуси: "Ability to move seats."
Плюси: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Мінуси: "- on board WiFi -"
Плюси: "It was enough fast"
Мінуси: "Too much money for nothing service."
Плюси: "Boarding took forever and we were an hour late"
Мінуси: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Мінуси: "The food"
Плюси: "Absolutely nothing"
Мінуси: "Flight was over booked"
Мінуси: "Flight was late abolutnie 1 hour"
Мінуси: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Мінуси: "Was delayed"
Плюси: "Kind stevards clean plane no delay"
Мінуси: "More comfortable seats but this is low cost company :)"
Мінуси: "Seats are terrible."
Плюси: "Staff cheerness"
Мінуси: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Плюси: "Got me to where I was going and the airline stewards were polite and helpful."
Мінуси: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Плюси: "Everything was ok"
Мінуси: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Плюси: "Easy to book. Comfortable flight."
Мінуси: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Мінуси: "2 hrs late and we missed all our following connections as a result."
Мінуси: "You have to inform the customers, that company needs you to have a visa"
Плюси: "Crew nice,seats ok"
Мінуси: "Expensive hold luggage,rip off"
Плюси: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Мінуси: "Everything was good"
Плюси: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Мінуси: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Плюси: "Excellent pilot"
Мінуси: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Плюси: "Cheap fare"
Мінуси: "No entertainment"
Плюси: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Мінуси: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Плюси: "Standard service , even was late come almost in time"
Мінуси: "Was a bit late"
Плюси: "Absolutely nothing"
Мінуси: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Мінуси: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."
Плюси: "Flight left on time"
Плюси: "grea air line always on time staff are friendly"
Мінуси: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Плюси: "Cabin Crew and Pilot did their best"
Мінуси: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Мінуси: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Мінуси: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Мінуси: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Плюси: "New aircraft"
Мінуси: "Boarding was horrendous. Flight was late in."
Мінуси: "Hidden fees"
Мінуси: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Плюси: "The crew in the plane"
Мінуси: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Плюси: "Flight attendance service was great and smiley"
Мінуси: "Nothing much"
Мінуси: "All was good"
Мінуси: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Плюси: "On time and a comfortable flight."
Мінуси: "Nothing comes to mind."
Плюси: "The crew was very good. And the flight was on time."
Мінуси: "The seats cannot recline. They were stiff as a board. Completely uncomfortable! No complimentary drinks, not even watter!?"
Плюси: "The crew was kind."
Мінуси: "I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it."
Плюси: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Мінуси: "Nothing. It was perfect for the service provided"
Плюси: "I liked that the flight was short."
Мінуси: "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."
Плюси: "On time and well maintained"
Мінуси: "Air conditioning was too weak."
Мінуси: "No delays"
Мінуси: "Communication, comfort, customer service, timeliness"
Плюси: "Pilot always communicated flight status."
Мінуси: "Flight was delayed almost two hours"
Плюси: "On time - good crew -"
Мінуси: "Noisy plane (737 ) and noisy group of passengers on adjacent rows pilot and crew announcements downed out. seat allocation charges are a ripoff - makes the total price unrecognisable to the advertised price"
Плюси: "The price of the ticket was cheap..."
Мінуси: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."
Мінуси: "Stayed at steansted for like 20 min"
Плюси: "It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time."
Мінуси: "I’m fed up with that bloody music when they land."
Плюси: "Flight arrived in time"
Мінуси: "No entertainment"
Мінуси: "The flight was delayed 40min without any explanation or announcement from captain. We just sat on the runway for 40min."
Плюси: "Short and comfortable flight"
Мінуси: "Setting off time delayed by 40 minutes"
Плюси: "Quicker flight late at night"
Мінуси: "Waiting on bus to terminal Almost missed last train."
Мінуси: "Paid extra for priority boarding, ended up at the same bus with everyone.. scam"
Плюси: "Crew was nice"
Мінуси: "Baggage policy is very unclear. Boarding procedures are slow and inefficient. Seats are uncomfortable. Air didn't function and the flight was very hot."
Плюси: "V efficient airport. Got through quickly and no rushing due to size. V pleasant staff despite full plane. Nice flight path over by Ireland’s highest mountain range on the departure. Also nice sunset on right of plane. All on time"
Мінуси: "Maybe enough seats for everyone after security but obv right for space"
Плюси: "Staff were friendly and helpful"
Мінуси: "Seats were very uncomfortable, not even a space/pocket slot on the rear of the seat in front to place a book, phone, bottle of water etc Boarding was delayed and this appeared to be due to cabin bags being moved to hold luggage but had not been tagged in advance. Seemed a bit disorganised. Fair enough have the rule about potentially putting them in the hold but make sure they are pre tagged. Flight delayed as a result."
Мінуси: "Stansted airport is very poor. Not enough space, facilities or anything. Ryanair flight delayed. “Boarded” into cramped holding area. Very poor form."
Плюси: "Staff at gate very friendly and efficient. Staff on flight very pleasant and professional. Lovely flight no problems."
Плюси: "To really enjoy flying budget carriers, it’s imperative to purchase upgrades like more seat room and premier boarding. It’s so worth it!"
Мінуси: "It was snowy and windy when we boarded, a jetway would have been better."
Мінуси: "I was trying to check in in the past 24 hours. The system wouldn’t allow me and I ended up paying 50 Euros extra only to check in what I had already paid for in full in the first plCe. Then, just to top off the wonderful morning - I got an agent whose attitude was extremely rude and poor to inform me correctly what was the next steps and procedure. Finally, both my hand bags carry on get checked in and now I am stuck at the airport waiting for two little bags that could’ve easily got on top of my compartment where I was."
Плюси: "Very friendly crew"
Мінуси: "Paying €6 for two small bottles of water."
Плюси: "Had a quiet flight."
Мінуси: "Staff neds to learn to smile."
Мінуси: "The whole checking in process was ridiculous!!! You can only check in on your phone otherwise everything is fee. There are no self check in computers. I'm flying international so don't always have wifi available. Charged to check in my luggage. Which is horrible. It's not even a flat fee for the luggage it's by waeight and I had to go back and forth to a different counter for weight, then to pay, then back to drop off the luggage. One person at the counter should be able to do that one transaction.. it's such a waste of time. I will never fly this airline again."
Плюси: "Nothing, I booked and tried to cancel within a few hours because I was not able to take the flight."
Мінуси: "I tried contacting Kayak to cancel my flight and Ryanair and neither would let me even though I was within my 24 hour cancelation time."
Плюси: "The cabin crew were very friendly"
Мінуси: "The queuing for boarding and the speed for boarding was bad"
Плюси: "Staff is ok"
Мінуси: "Flight delayed more than 1.5 hours. We were seated apart."
Мінуси: "No food no watet"
Плюси: "The availability to go from Ireland and Scotland was very nice. The cost was cheap with an additional fee for everything else. I did purchase an extra bag at 20kg before. I also paid 5 GBP for priority seating. Your ticket is your phone or a print out. There is no entertainment, possibly with the exception of conversation. You could purchase limited food items."
Мінуси: "The plane numbers did not seem to correspond to the download. I had to check the screen by town and I was vaguely concerned I might have made a mistake. The gates changed twice. Or, they announced the wrong gate change the first time."
Плюси: "I really appreciated receiving one on one attention to check in on my health status as well as some sparkling water to settle my stomach, and having a bag for nausea. They were incredibly adept at dealing with a potentially sick passenger, and got me a wheelchair to depart the plane."
Плюси: "Crew was pleasant"
Мінуси: "Boarding was lengthy, uneventful flight without entertainment, food was small and overpriced"
Плюси: "Crew seemed nice"
Мінуси: "An hour late to arrive. Paid for priority boarding and was taxied to plane to priority boarding was waist of money"
Мінуси: "Anxiety over the luggage."
Мінуси: "Got a good ticket price (about $50 for two people) but then was socked with about $350 as a luggage fee."
Мінуси: "I am very disappointed from the service offered by ryanair. I've paid priority and seat. And in the end went on board with others and stayed on normal seat, which supposed to be with extra space. Very unhappy."
Мінуси: "Snobby customer service rep that charged us 15 to print boarding pass when their site was down and would let us view our boarding passes. (When we had previously checked in and seen them online)"
Плюси: "* the fast track really works. gained like 20-30 minutes. but that's with any airline if you take off from ciampino airport in rome. * the priority works ok as well. huge plus. but you are a target of "oversize" luggage. see my other comments. * seat reservation also works as advertised. although you might get away just fine with them assigning you a seat. those little planes fill up pretty quick so it's a good idea you get those add-ons to your ticket. they do add up to your ticket though."
Мінуси: "* carry-on luggage. they mean a small backpack or super small carry-on like the ones kids use. if it's regular airline carry-on regardless of weight, they charge you €50 on the spot. then you allowed to take it on board with you. pay up or take another plane. not even obi wan kenobi could get away with it. "this is not the carry-on you are looking for" -(crickets) cash or credit card sir?" * i saw others with the same carry-on i have and they didn't get charged. some others did just like me. * the planes are just shuttles. imagine a mini van with wings with no reclinable seats. * stick to alitalia or any other well known airline. it's a __lot__ cheaper overall and better service/quality"
Плюси: "The staff was nice!"
Мінуси: "The price for the flight is affordable but if you don't read the fine print on luggage you end up paying almost $200. Therefore the whole flight ends up costing you standard price and you're not saving. Nothing is complementary on the flight. You get to pay for your own cup of coffee."
Мінуси: "Specially, the attention during the flight was horrible. I asked simple things but they were unable to satisfy it. Also, I lost something small but significant in the airplane, and when I asked to baggage services, they answered me in a very bad way, without any intention to help me. Definitely, this was my first and last time flying in Ryanair."
Плюси: "Tickets were cheap"
Мінуси: "Seats don't recline, extra charges on bags and boarding passes and the website is not clear enough to prepare people for this. some attendants in Rome on our way out were very rude. They charged us then made us feel dumb. I think they deal with a lot of unhappy people and this could be fixed by simply improving website/check in clarity."
Плюси: "Busy departure time, waited 45mins in the aircraft for take off. Had to check in our hand luggages due to busy flight so again waiting at the other end to retrieve our baggage."
Плюси: "Cabin crew took good care of passengers."
Мінуси: "Boarding took a long time. We had to wait in a narrow corridor without AC after checking boarding passes but before entering the plane."
Плюси: "not crashing"
Мінуси: "being treated like a dispensable inconvenience at every turn"
Плюси: "If was a short flight."
Мінуси: "Cramped seat, long line to board, forced to check-in online to avoid fee but had to check-in at the terminal anyway, 30€ checked baggage fee but the flight was so cramped for space I was forced to check my carry-on too (for free). I was put into exit row, guess that means I'm not offered drink or food like everyone else since I had no tray. If it wasn't for the high cost, I would have taken the train."
Плюси: "Amazing price! 50.00 USD round trip from Madrid to Mallorca"
Мінуси: "boarding policy...... Small cramped seats"
Мінуси: "Boarding process, seat comfort, indifferent boarding and in flight crew"
Плюси: "Very friendly crew"
Плюси: "Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll."
Мінуси: "This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency."
Плюси: "It was an easy and seemless process."
Мінуси: "The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc"
Плюси: "The flight was super fast"
Мінуси: "The people are mean"
Плюси: "Arrived on time"
Мінуси: "By giving meal on three and have hours flight .not loosing my bag that has important heart medicine."
Плюси: "All fine"
Мінуси: "It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant"
Плюси: "Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight."
Мінуси: "Unfortunately, due to queue for anti-icing we were delayed."
Мінуси: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"
Плюси: "Friendly hostesses smooth flight"
Мінуси: "Why doesn’t business class get to board first ? Bus was too crowded and was mobbed with people pushing"
Плюси: "Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times."
Мінуси: "It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline."
Плюси: "Nothing Actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Плюси: "Nothing at all, even if you pay me I won’t go with the same airline"
Мінуси: "The flight from ivano Frankivsk landed in kyiv at 8am local time, the next flight from Kyiv to NY was scheduled for 11am, however it was postponed until 7pm due to lack of functioning airplanes according to the dispatcher. We had to wait at the airport for a flight from Asia to arrive so that plane could be cleaned up and used for my flight. There was no hotel or food offered during 9 hour delay window in Kyiv, if you wanted something - you had to pay out of pocket which is ridiculous, hundreds of people were delayed so there was no room in the general waiting area, 9 hours of sitting on the floor for $1200, how about that? Ridiculous service at the customs, been pulled aside for a detailed exam 5 times, basically every 30-60feet, staff is extremely rude, very poor customer service.. disgusted by the experience with Ukrainian Airlines."
Плюси: "UIA offer a very comfortable seats, their menu looks great and the crew is one of the nicest I’ve ever met. I’m very proud that Ukraine has such an airline."
Мінуси: "I’m flying at leafs once a week and I always have a negative comment... but not this time! Great job!"
Плюси: "That was one of the smoothest flights and landings I’ve ever had! I was pleasantly surprised :). Props to the pilot! Seats were fine and plenty of leg room."
Мінуси: "I didn’t get an email or notification saying I could check in online. When I arrived at the airport the lady told me I had to do it at a kiosk, and luckily I got there early because at 2 hours before departure she said I would have to pay more to check in. Boarding is scary because they send guys out to try to “catch” people with overweight luggage, but I guess it’s how they make their money. Also there were tons of screaming kids and one kicking my seat, but that has nothing to do with the airline lol luckily I brought earplugs. Didn’t get the food but didn’t look too great anyways. Bring a book or something because there is zero entertainment."
Мінуси: "I got food poisoning. I know exactly where it came from. They served a carpaccio that smelled funny and was a little dark. I should have known better but i have had a high fever for 4 days now. this is completely ruining my trip. Awful in every way."
Мінуси: "The worst flight ever! Flight assistants no friendly at all during all the journey and even the girls at the desk in Bangkok had no costumer service. Lunch was terrible, I left everything. I tried to order something on the menu but nothing was available. I won't flight with Ukraine international airways anymore"
Плюси: "I didn’t crash."
Мінуси: "Service is appalling. I ant deal with a small shitty seat, four dollar water, and a 6 hour delay (for a 1hr long flight). But the service throughout was just reaching new levels of low. Negative stars should be given."
Плюси: "Crew very helpful"
Мінуси: "Assistance was booked for wheelchair assistance Keiv fine ivano Rankin was told no wheel chairs available my 94 year old father it was very difficult"
Мінуси: "Kayak said there is luggage included however it wasn't included only in one way! In this case the icon should say there is NO luggage and the customer will look into it. In TLV they told me my bag is small enough to take in the plane but then in the connection all of the sudden they said I have to pay 60 euro for it!! Take responsibility for decisions your company took! You are embarrassing yourself and most important- your customers. The behavior of the staff was also ugly, disrespectful, meant to put you under pressure to pay instead of trying to help and understand."
Мінуси: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."
Плюси: "average flight"
Мінуси: "baggage allowance does not exist"
Мінуси: "First, the security took about 15 extra minutes trying to decide if I was the person in the passport and on my work permit. Then they brought in another person who eventually agreed that I was the one. The second was I spoke to one of the crew that I was hungry and I would not mind eating something and she showed me the menu. I told her what I would want and she said I should hold on...Then She served, I waited for about 2 hours only to be told they are out of food!"
Мінуси: "Impossible to check in at the airport, can only be done online!!! I normally only use my phone for phone calls. Had to go on the web site to check in then get an email sent to me with boarding pass to be able to put my bag on a check in computer!!!all of this while I’m standing at the desk. This is now rediculous way to travel, hope the airline does not go broke with people avoiding travel with this company!"
Плюси: "Flight attendants are sexy and beautiful! They speak english well"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."
Мінуси: "Old plane ,"
Плюси: "I've got Turkish Airlines business class seat instead of my UIA premium economy."
Мінуси: "I've got an E-mail about flight cancellation less than 24 hours before deparute, but their hotline was not working at all, so I had to book a seat with Qatar in advance to secure my trip. 8 hours before the departure I've finally got an E-mail from their representative with 2 possible routes to Bangkok to change my ticket too. It was a perfect trip with Turkish, but I lost 150 USD for Qatar cancellation."
Мінуси: "Don't know how this flight would have been because I was required to book on another airline at my own expense"
Плюси: "Everything was ok."
Плюси: "The crew Junior)))"
Мінуси: "Nothing to dislike"
Мінуси: "Flight was okay but at check in they played the game of adding extra charges for luggage and for printing a boarding pass. Once you are selected to participate in their scam you get to take a slip of paper to the ticketing counter which is the only place they can accept payment. After you pay you are given a receipt that must be taken back to the overworked check in agent (and jump the line in front of other waiting their turn) to get your boarding pass and luggage receipt. Flyer beware!"
Плюси: "Got me from point A to B"
Мінуси: "The food was terrible and quite questionable as to the freshness and "realness" of it. My friend's grape had mold on it and the taste of the meals were not good. The flight is extremely tight with little room to move. If I was not flying with someone I knew it would be extremely uncomfortable as you are shoulder to shoulder with the person next to you (me and my friend are both tiny and we just fit in the seats). The space is just OK if it were a domestic or short flight of 3 hours or so, but it should be illegal to put that many people on a flight across the ocean. There are no videos behind your seat so you have to watch what they choose on the few videos hanging from the ceiling. The staff were not very friendly. Plane was not well kept and the plane is old."
Мінуси: "My parents have to pay $80 for baggage."
Плюси: "The gate area was large enough for the waiting passengers, the legroom on the flight was sufficient for my 6'5" husband, and flight attendants were very polite and helpful."
Мінуси: "We boarded a bus to take us out to our airplane, got off the bus at the plane, and then were told to get back on the bus to return to the terminal. No information as to why, no announcements. We waiting for a few minutes on the bus before returning to the gate, again without any notifications. Once back at the gate, they just said to wait for information, but the flight would take off. It eventually did, and the pilot told us what the delay was (air traffic control and weather at the arrival destination), but no one in the terminal let us know that."
Плюси: "On plane the crew was professional and very nice, smiling that's what we need cause the trip is long. Thank you for a safe trip!!!!!!!!!"
Мінуси: "I almost missed my flight because of the accident on the road on my way to airport Boryspil. I tried to call customer service of UIA to ask what I should do in a case like this do I have to pay for a new ticket or I have any options. I was on phone for more than 20 minutes no one pick up the phone. What if it's an emergency and no one is available it's insane. I came to airport and stuff/employees of airport who are supposedly have to help you and actually take care of you if you are late or at least explain what should I do and where should I go.I was late and I couldn't find the boarding for my flight cause they already finished checking in people. Well I asked one of the employee for help so this lady sent me somewhere through the whole hall to the windows which were already closed I told her that I am super late and I am not going to make it. When I run there everything was closed the window next to it was different airlines but I saw a register girl so I asked for help what should I do my check in is over so the blond lady yelled at me that she is busy and have her things to do this is not nice. I run to the other employee she sent me somewhere else and the line is huge to get to register window and people are mad that I am trying to go in front of them without waiting for my turn I tried to explain that my flight is about to depart. So for my opinion these employees over there mostly don't know their duties they make you run for no reason when I explained my situation somebody should have taken me personally to a right check in window so I can faster get my boarding pass without making other people angry. I am not satisfied with their service in the airport, they are rude and not polite!!!"
Плюси: "nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Мінуси: "First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life."
Плюси: "Nothing really, Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Small seats, no meals, no tv, no luggage until after three days Never again"
Плюси: "The ladys was very good and help in all ways as I fly with Ukrainian airlines alot and I rate them 10 out of 10 siv"
Мінуси: "All was good as a very good airline to fly with and I will fly with you as much as I can"
Мінуси: "I opened my bag when I arrived to hotel in Astana, and some one stole my old video camera from it. I already informed Astana airport about it"
Плюси: "The crew was very friendly. One flight attendant helped to relocate me to another aisle seat that could recline. The seat was more comfortable than I thought it would be for a 10 hour flight."
Мінуси: "There was. I vegetarian option on board. I thought I had ordered a vegetarian meal, but was told I hadn't. There were no individual screens to watch movies or plugs to charge electronic devices. Also, there wasn't anyone at the gate until it was time to board to discuss seating changes and then I was told it wasn't possible but maybe I could buy a "comfort seat," which the gate agent didn't know if there were any or how much they are. For my transatlantic flight that meant 55 euro for the bulk head. That's basic info the gate agent should have known."
Плюси: "Staff very helpful and boarding excellent especially as there is advantages of being a Panorama member"
Мінуси: "Always a lack of space and flight hot"
Плюси: "It's an airplane... I like that it travels 550mph as opposed to literally anything slower so I don't have to spend any more time with these people than necessary. The air hostesses were friendly and helpful (the ones on the plane- literally no one else)."
Мінуси: "The whole experience was absolutely exhausting. Gatwick airport is nothing short of a disaster. The UIA counter can't take payments and the "international" airport can only take certain forms of payment (non of which are dollars- I know it's London, but I've never been anywhere that can't accommodate this). Ukraine international airlines are extortionists that will hold you and your luggage hostage with arbitrary baggage policies. 6kg is the cabin policy by the way. And if you don't read the fine print, you too can spend $80 to check a TSA approved hand bag. That's right. 12kg and all it cost me was EIGHTY US DOLLARS. Then they printed the incorrect boarding pass. When I returned, in a hurry because this whole ordeal lasted 45 minutes, the agent at the check-in counter demanded I "say please" to get my correct boarding pass. I've flown on 4-6 segments per week for the last four years. I understand how to communicate with airline agents, but wow... These people are off their rockers. During this whole conundrum, they even checked two people in under the same name. These people are in no way qualified to be operating an airline or maintaining personal information of any sort."
Плюси: "Crew is always great! Beautiful well dresses"
Мінуси: "For thus high price of teackets could serve tea/coffe and some drinks and snacks!"
Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."
Плюси: "Crew is great with the tools or lack of them that they are provided with."
Мінуси: "Delay without an explanation. Left a voicemail asking me to call them back while I was in a different contry. I emailed to every email that I found on their site (3 addresses). Revived an automatic respond but that's it. Luckily was flying through Kyiv and was able to speak with an airline representative and arrange my connecting flight. Representative suggested to add me to a 10+pm flight (I would land in Nyc at 4:35pm). After keep asking to look for other, possible earlier, flights I was rescheduled for a 6:45pm flight. However, once landed in Nyc I was asked to find a crew member before leaving the plane. Once I did, I was told that I got rescheduled once again to a 10:20pm flight (5 hours of waiting). When I asked why was I rebooked again without my notice, they didn't explain and then I asked if there are other earlier flights - I was told yes there are but they won't make any other changes to my travels. Also only their Kyiv office can make any changes the one in Nyc is just following instructions and not a fully functional office (useless)."
Плюси: "I,like because they have many Ukrainian airline desks to check,in,your bags"
Мінуси: "I,didn't like the fact that I must pay for my bag and it's even below 16 kilo , they asked me to pay $55 , not only that , I went to pay , next window , the lady said go on floor one in the airport and bring change because I don't accept dollars !! But as you know when someone already traded his money back to dollars , it's hard for him to carry Ukrainian money while he is leaving ukrain , then finally I went to,first floor) and it took me 1 hour , to exchange my money because the lady was too slow , and plus she is not very nice with people , and suddenly they closed one window , saying they have a break , so I almost missed my boarding time because of this stupid money exchange , anyways , I,hope they accept dollars in,the future , plus I don't like it because on the way from tlv to Kiev I didn't get charged , but why now ?"
Плюси: "Efficient on time clean."
Плюси: "The crew was friendly and there were no problems with the flight itself."
Мінуси: "My flight to Minsk was listed as boarding at gate D9 on my boarding pass, which I picked up in Frankfurt. Then when I got to Kiev I checked the departures board, and it had changed to D15. Another board listed the same D15 gate, so that is where I went. No problem so far; I know that gates change from time to time. But our boarding time came and went, and there were no announcements for us to board. Then a few minutes later I heard an announcement that a flight to Amsterdam would begin boarding at gate D15! Sure enough, the gate had changed again, but I now had no idea where my flight to Minsk was boarding. I checked two different departure boards, and my flight was no longer listed on them since it was so close to the departure time. Finally, I found a third departure board where it was listed, and it said we would be boarding at gate D10. But for about ten minutes I was pretty panicked, running around the airport trying to find out where my flight was boarding! Another lady on my flight also had difficulty finding the gate, as she had also been sitting at gate D15. It was only as we began boarding that I heard an announcement naming the new gate. That is not a good way to run an airline. UIA should do a much better job of informing their passengers of gate changes."
Плюси: "The price was fantastic! Staff was friendly and knew English very well. Food acceptable, but nothing special"
Мінуси: "No food for free on European flights, but on flights to middle east and further. Seat pitch on one of my four flights was non existent. Knees touching the front seats. The other flights this was not an issue. Transfer in Kiev always by bus."
Авіакомпанії, які здійснюють рейси з Києва до Харкова, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Харкова
Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Харкова надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Києва до Харкова забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Києва до Харкова
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Києва до Харкова з гнучкими умовами