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Топ-4 авіакомпаній, які літають з Києва до Маврикію

Оцінка на основі відгуків користувачів KAYAK

8,3
Emirates
Кількість відгуків: 15 503
8,3
Посадка
8,2
Комфорт
8,4
Екіпаж
8,5
Розваги
8,0
Харчування
Відгуки про авіакомпанію

Плюси: "Nothing impressive, mediocre performance"
Мінуси: "Service improvements"

Плюси: "the seats in couch wwere the narrowest we have experienced! Very uncomfortable and difficult to get out of"
Мінуси: "Better seats and the bathrooms were incredibly small. some of the lights did not work"

Мінуси: "It was my first flight ever. So it was perfect thank you Emirates"

Плюси: "Very professional and helpful crew. Great entertainment."
Мінуси: "Seats in economy a little cramped. Better to fly their A-380 double decker as more space."

Мінуси: "Improve cabin comfortable"

Плюси: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Мінуси: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."

Плюси: "The crew was forgetful and would always pass by me when it was time to serve"
Мінуси: "I don't know, maybe it I took another carrier"

Плюси: "Crew was very caring and seat was very comfortable"
Мінуси: "I don’t find anything that could have been better that what was there for my travel"

Плюси: "Emirates always goes above and beyond to keep your experience as good as possible."
Мінуси: "The boarding process could have been kept more strict and organized."

Мінуси: "Food is ok but can be improved."

Плюси: "Nothings"
Мінуси: "Seats not comfortable Service was not good"

Плюси: "Food, staff, flight"
Мінуси: "Cabin luggage limit, too long layover"

Мінуси: "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."

Плюси: "The quality of the food"
Мінуси: "The timing of providing the breakfast is too early"

Плюси: "Smooth flight; Staff helpful and professional Got to tour Dubai with.Arabian Adventures who partner with Emirates."
Мінуси: "Flight too long..."

Плюси: "The servoce was as usual very good."
Мінуси: "Hardly anything to criticise in relatively short journey."

Мінуси: "Broken seat levers, out of order headphones"

Мінуси: "Staff don’t smile! I ask for hot towel the crew didn’t give me any!"

Мінуси: "Seats are uncomfortable and crew uninterested"

Плюси: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Мінуси: "Honestly, nothing. I was beyond impressed."

Плюси: "Everyone was nice"
Мінуси: "No complaints"

Плюси: "Everything was good especially the spacious seats and food"

Мінуси: "Over charged for bags paid $326.00 for one extra bag I call Airline in Dubai they said you have been over charged"

Плюси: "Hard to fault Emirates business class flights, flight was comfortable and smooth and crew attentive"
Мінуси: "Would love Emirates to fly the A380 from Glasgow but know its not possible with our small runway, maybe worth investing in though as always a busy flight both segments"

Плюси: "The crew and attempt to help with anything I needed"
Мінуси: "Limited leg room for a big guy like me. My cancelled flight from Boston to phx was too long of a layover"

Плюси: "Aircraft and entertainment are still among the best , and overall it compares well to intl competition"
Мінуси: "Emirates of a few years ago was more comfortable and the rewards scheme was more generous. I hope they can think about giving Uae residents a fairer shake as we seem to pay a lot more for flights. Silver members used to get access to lounges but not anymore?? Taking things away feels worse than if we never had it before. Abu Dhabi Doha and Sharjah are all near and cheaper to dxb and it’s tempting to switch as they offer a comprable service. Also dxb is overcrowded itd a long taxi and walk depending on your gate."

Плюси: "This flight was shorter so didn't have any problem and there were veggie options for food."
Мінуси: "That I was again stuck in the middle seat after requesting an aisle."

Мінуси: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."

Плюси: "My first and hopefully not last flight on one of the world's best airlines."

Плюси: "Friendly staff and on time schedule"
Мінуси: "Tight leg room"

Плюси: "Loved to watch a movie and get wonderful service"
Мінуси: "Can't think of anything"

Мінуси: "Crowded! I did not realize we were traveling on a holiday. The plane was full of children, including preverbal kids, who have no choice other than to cry when they are confused or unhappy. But hey, that's what noise-cancelling headphones are for! Staff is very accommodating and did their best."

Плюси: "The two checked bag allowance is very helpful - especially for someone who travles for projects, for long times and is on a tight budget. The staff were very attentive. Frequent offers fof drinks to stay hydrated was very good. The seats were large enough to be comfortable. The number of entertainment options was exceptional."
Мінуси: "The air plane was freezing cold - I could not even be comfortable sitting in my seat with a blanket on. The woman next to me had 2 blankets on. I could not check my luggage when I arrived at the airport. I had to sit with my luggage for 3 hours just waiting to check it. So I could not enjoy the 7 hours I had before my flight - to walk around the city, or even shop in the airport. I could not select a seat when I checked in on line - even though it was 20 hours before my flight. Even though I was traveling alone I could only get a middle seat. There were no non-meat food choices for the meal. We could not hear the announcements at boarding - no one knew what was being said."

Плюси: "Crew very good"
Мінуси: "Too cold. Food not very good"

Плюси: "It was a comfortable flight since I had 3 seats in my row which I ended up sleeping on."
Мінуси: "The food was cold and awful and it's hard to understand how can they run out of drinks barely half way through Economy during service. A couple of the cabin crew females were rude."

Плюси: "Crew was great, entertainment options expansive, food decent"
Мінуси: "I had 2.5 hours to get from terminal 5 to 4, check in and get to gate. I almost didn't make it. The lines at emirates check in were insane and didn't move for a long time (online checknin was unavailable). TSA at JFK also. Easy slow and my TSA precheck didn't appear for my pass."

Плюси: "Everything"

Мінуси: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."

Плюси: "Seat comfort and some cabin crew we're really kind"
Мінуси: "My screen was not very responsive to touch. Was challenging to navigate. I couldn't clearly hear the PA announcements"

Плюси: "This was a short flight, but still they served coffee, tea, and food. Amazing."
Мінуси: "Not much to say. All was fine on such a short leg of the trip"

Плюси: "I felt unwell towards the end of the flight. The cabin crew could not have been nicer. Although they were busy they all found time to come and check on me, including the purser. Water and other drinks were given out regularly. They even provided afternoon tea with scones and cream!"
Мінуси: "Nothing"

Мінуси: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"

Плюси: "good food, empty seats for snoozing and very helpful flight crew."

Плюси: "The food was much better than on the Board of BKK-Dubai, as well the kindness of the crew."

Плюси: "I love the wide variety of beverages. I also enjoyed how many times they passed through the cabin to offer us drinks."
Мінуси: "I have been on the newer planes and the TV functionality is great. However, the older versions have poor quality TVs with horrible functionality. The touch screen does not respond to your finger and sometimes you can't even get the remote to work. They definitely need to update the technology on all planes."

Плюси: "The comfort of flight and the service ."
Мінуси: "Nothing"

Мінуси: "Disorganized boarding process. Old plane. Bad inflight system with old fashioned screens with poor visibility."

Плюси: "We asked for an imodium and were deplaned and forced to pay $500 as a fine for being ill."

Плюси: "Food was terrific. Service was great."

Плюси: "Staff, not fully booked, lots of food and snacks"
Мінуси: "Rushing from one terminal to another because the flights were too close together for my itinerary"

Мінуси: "Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion."

Мінуси: "My luggage is lost"

Мінуси: "The food is good k"

Мінуси: "Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen."

Плюси: "Flight attendants are friendly and helpful."

Плюси: "The food"
Мінуси: "If there was Headphones on flights"

Плюси: "Water provided."
Мінуси: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"

Мінуси: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"

Плюси: "Crew Was very friendly , smiley, and welcoming."
Мінуси: "Movie selection could have been better, but was ok."

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "Good food and beverage options. Many movie and television selections."
Мінуси: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"

Плюси: "They had many snacks and meals. And the meals were very good. Staff was very friendly."
Мінуси: "Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Плюси: "The staff was nice"
Мінуси: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."

Плюси: "Flight was very smooth and on schedule."
Мінуси: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."

Плюси: "On time; smooth boarding process; lights dimmed for a reasonably long time."
Мінуси: "NO legroom on the Zurich to Dusseldorf flight."

Плюси: "great flight"

Плюси: "There were good entertainment options though I didn’t use them"
Мінуси: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Мінуси: "Lost luggage’s. Delayed trip"

Мінуси: "Almost missed my third plane, too."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Flight staff was attentive and professional."
Мінуси: "The food was mediocre."

Плюси: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Мінуси: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."

Плюси: "Friendly staff"
Мінуси: "Paying for WiFi."

Плюси: "Courteous Staff Excellent Service and enough concern for the guests."

Плюси: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Плюси: "Easy check in. Crew efficient and personal attention."

Плюси: "Flight was good"
Мінуси: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."

Плюси: "Flight is conformable.. Crew was fine."
Мінуси: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Плюси: "short travel time"
Мінуси: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."

Плюси: "The flight was smooth; Attendants were nice and everything worked according to schedule"

Мінуси: "Bathroom not clean"

Плюси: "Crew was good on the overseas flight. The purser especially, and his attitude rubbed off on the others."
Мінуси: "No wifi. Entertainment screen, etc was ancient by competitors' standards. Very difficult to operate, and I could not get it switched off once on. The screen light was in my face all night! I noticed another passenger with the same problem. Screen kept going blurry too. I booked Swissair because the price was good, now I regret that."

Плюси: "The food was really great! And the crew was very friendly. Was pleased that everything went smoothly."

Плюси: "EXCELLENT LEG ROOM"

Плюси: "good stuff"
Мінуси: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."

Плюси: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Мінуси: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."

Плюси: "The food was good and I enjoyed the Swiss chocolates."
Мінуси: "The Seats were real cramped and the entertainment system was outdated"

Мінуси: "the flight late and i was missing the conection flight to Israel :("

Плюси: "Professional and polite crew and comfy seats."
Мінуси: "Boarding was a mess, late as usual and with no organization of any sort. Terminal E in Zurich has no air conditioning, so you wait in heat and no air. Also who came up with the design to put toilets upstairs where you ave to go using small and crowded hallways."

Плюси: "Crew and overall service was great. Crew was attentive and friendly."
Мінуси: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."

Плюси: "Always replacement"
Мінуси: "None"

Плюси: "The airplane was pretty new with decent space."
Мінуси: "The swiss airplane did not leave on time, it had at least 30 mins delay. This delay did not get recuperated during the flight. The connecting flight did not wait for about 20 passengers. We had to spend a night in Zurich."

Плюси: "Loved the entertainment options, and pretty Good food!"

Плюси: "The snacks were very nice on board. Also, the crew was very patient and helpful!"

Плюси: "Crew"
Мінуси: "Waiting so long in the security check line. Food could be better."

Плюси: "Great tasting food and lots of movies to choose from"
Мінуси: "Wish they would board the plane from the back to the front. Maybe that would eliminate the back up in the aisle during boarding times."

Мінуси: "my flight was canceled in the last minute,it transferred true turkey where i didn't want to go to for security reasons and landing time issues, i had a chance to buy that ticket for cheaper and get there on time to the turkey airway flight and not come 10 hours early and land at a time i'm expecting I expect compensation for both the price ticket difference as well as for my time wasted, or I will not consider using your airline in the future."

Плюси: "Everything from the lady in the counter to the Flight attendant, everything is meticulously thought, even the chocolate in the end :)"

"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."

Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Плюси: "Crew was friendly and we were pleasantly surprised to be fed something on the short flight!"
Мінуси: "Although it was a 4 hour layover, it took almost 3 hours before we saw where our gate was for the flight."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Crew and service was very good,"
Мінуси: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "On time flight with no problems"
Мінуси: "Uncomfortable seats so hard to sleep during flight"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Nice service, nice staff"
Мінуси: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Best trip and crew that i ever had"
Мінуси: "Nothing"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Service"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Плюси: "Clean modern aircraft. Attentive and friendly service. Decent food and drink. I had plenty of space in my row."
Мінуси: "The things I didn't like are part of a 7 hour flight in coach class, and that's beyond the control of any airline."

Плюси: "Crew carried out their jobs very professionally Entertainment selection was good"
Мінуси: "Lack of personal seating space"

Мінуси: "Delays and boarding"

Мінуси: "No air vents"

Плюси: "Short easy comfortable flight."
Мінуси: "Nothing to complain. Thank you for the great service :)"

Плюси: "The crew members were so sweet."
Мінуси: "Flight was late. I missed my connection."

Плюси: "Friendly crew"
Мінуси: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Плюси: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Мінуси: "I expected more from airlines lake Austrian."

Плюси: "Everything"

Плюси: "Food and workers were great"

Плюси: "Short flight"

Плюси: "Quick boarding decent legroom"
Мінуси: "Breakfast was not great"

Плюси: "Food, entertainment options, business class seats that lay flat"
Мінуси: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"

Плюси: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Мінуси: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Плюси: "Medical help"

Мінуси: "I had a weelchair and nobody assist me in Viene in Austria"

Плюси: "Got stuck in Vienna with very poor service"

Плюси: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"

Мінуси: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."

Плюси: "Excellent flight Excellent food"

Плюси: "A bit more leg and knee room."
Мінуси: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"

Мінуси: "arogant staff, flight canceled, great difficulties to claim my money back"

Плюси: "Very friendly staff"
Мінуси: "All was well"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "Was a fine solid flight by Austrian."

Плюси: "On time departure, friendly staff"
Мінуси: "GET AN AGREEMENT WITH GLOBAL ENTRY"

Плюси: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Мінуси: "Not one thong!"

Плюси: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Мінуси: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "Wonderful flight attendant. (I think his name was Stephen?)"
Мінуси: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Плюси: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Мінуси: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."

Плюси: "Could not tell that I need gluten free meal. And the early check-in didn't work."

Мінуси: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

Плюси: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Мінуси: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Плюси: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Мінуси: "nothing, it was a great flight from beginning to end"

Плюси: "The flight attendants were beautiful"

Плюси: "Everything was great!"
Мінуси: "There was nothing in specific that I didn't like!"

Плюси: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Мінуси: "I was generally pleased with the value and qulity received."

Мінуси: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

Плюси: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Мінуси: "Unprofessional very, very!"

Плюси: "The food was very good! And the movies you could choose too."

Плюси: "food was fine"
Мінуси: "to small seats"

Мінуси: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Плюси: "Boarding was efficient and quick"
Мінуси: "Seats were uncomfortable."

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Плюси: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Мінуси: "I have no negative comments about this flight. Everything went well."

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Мінуси: "There weren't a single blanket on the whole flight"

Мінуси: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."

Плюси: "All"
Мінуси: "0"

Плюси: "best blanket any business class."

Плюси: "Wonderful experience"

Плюси: "Everything"

Мінуси: "Delayed boarding"

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Заходи безпеки авіакомпаній, які здійснюють рейси з Києва до Маврикію

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