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Поширені запитання: бронювання авіаквитків до Латвії

Які авіакомпанії мають гнучкі умови змінення та скасування авіаквитків з Києва до Латвії через поширення COVID-19?

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Топ-5 авіакомпаній, які літають з Києва до Латвії

Оцінка на основі відгуків користувачів KAYAK

7,3
LOT
Кількість відгуків: 5 345
7,4
Посадка
7,4
Комфорт
7,9
Екіпаж
6,9
Розваги
6,9
Харчування
Відгуки про авіакомпанію

Мінуси: "No vegan meal, although specified at booking, broken entertainment center, lost luggage."

Мінуси: "3/3 flights I’ve taken have been delayed. I never made my connection, adding 10 hours to trip, more than doubling travel time. LOT is consistently late. Be aware of short connections. Or really any connections."

Плюси: "The entertainment selection"
Мінуси: "Seats were brutally uncomfortable. It was unbearably hot the entire flight because the air was not turned on. And there was not the advertised amount of legroom."

Мінуси: "It should better boarding organization, and my flight was late because LOT was waiting for the passengers from different flights which made me nervous about catching my next flight. How could they keep us inside of airplane with temperature outside of 35 degree C one hour to wait for late passengers"

Мінуси: "The food honestly could have been better for business class. And the first flight wasn't actually business class seats which was disappointing."

Мінуси: "The plane was so hot!"

Плюси: "Crew as great! Good seats and good entertainment"
Мінуси: "Cleaner bathrooms"

Плюси: "The crew was as if it didn’t exist and the seat was anything but comfortable."
Мінуси: "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"

Мінуси: "The check in was very late and not very efficient"

Плюси: "Entertainment"
Мінуси: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."

Плюси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Мінуси: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Плюси: "The cabin staff was very friendly and attentive. The boarding process was efficient (the long time it took was owed to the large crowd entering the plane in a Boeing 787), the entertainment programme is not overwhelming, but adequate."
Мінуси: "The flight was delayed by almost three hours at a most uninspiring airport. The information on the delay came rather late. Although I managed to reach my connecting flight, my luggage did not. (It was sent after, though, with the next machine and reached my late the same night in the hotel.)"

Мінуси: "Fly was 1 hours late.and same thing returning.never on time."

Плюси: "The staff were friendly and warm. They did what they could with all they had. I was financially compensated for being put on standby because of over sold tickets resulting in my return flight being changed to the next day."
Мінуси: "On my flight there my built in tablet didn’t work so I didn’t have any entertainment for a long flight. My return flight was put on standby and I had to leave the next day instead. Stressful"

Плюси: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Мінуси: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."

Плюси: "My fourth experience with LOT in a month. The airline gotta be renamed from LOT to LATE. Also the airport is a complete mess, especially the incredibly long security check lines for transfer passengers."
Мінуси: "Crews are usually polite an professional. Anyway, my complaints refer to the problems with the Chopin airport and the airline/ certainly, not any crews."

Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Мінуси: "No air conditioning!!"

Плюси: "Crew was friendly and helpful and spoke English. They kept bringing hot food. They found us a bottle of water because we wanted more. In flight screens had a lot of good content."
Мінуси: "Flight was very long and you are encouraged to stay in your seat all the time. They only offered 1 brand of free beer ha."

Мінуси: "incompetent parents with hysteric crying baby, inattentive flight attendants"

Мінуси: "Long lines, rude customer service"

Мінуси: "Flight delayed six hours. Never notified"

Плюси: "Service is good, flight crew are helpful and attentive, meals are good. Entertainment is good."
Мінуси: "Unfortunately the flight was delayed by an hour so boarding became frantic and stressful. We had already left the gate and the plane was taxiing and some people were still not sitting in seats - I suppose that's fellow passengers for you - and they were told by flight attendants to get into their seats. Economy seats are very cramped so it's an uncomfortable and probably not healthy experience for that long. The flight delay meant that there was high stress in Warsaw to make the connecting flight. Why transit passengers need to be subjected to security checks and clearance I do not understand. We have just got off an international flight - transit passengers surely aren't combined with new passengers who have not been through security in Warsaw."

Плюси: "Very caring flight attendants, awesome service."
Мінуси: "Took too long to get our luggage."

Плюси: "New airplane, good food."
Мінуси: "nothing"

Мінуси: "2 hours late !!!"

Мінуси: "There was no food. Only for a money."

Мінуси: "The flight was late, almost 45 minutes"

Мінуси: "Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight"

Мінуси: "Old films"

Плюси: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Мінуси: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."

Плюси: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Мінуси: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Мінуси: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Плюси: "I like comfort in business class. Choice of food and wine was good too."
Мінуси: "Entertainment movies were a bit aged."

Плюси: "Rutine flight"

Плюси: "Plain"

Плюси: "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Мінуси: "No entertainment at all"

Плюси: "Appreciate the heads up on flight changes"

Плюси: "Ok"

Плюси: "they were not very late - within one hour."
Мінуси: "For three of us we had only one bag to check. They charged us 70 euro for that bag. All their flights were 30-60 minute late."

Плюси: "food prices, all on time"
Мінуси: "entertainment"

Мінуси: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"

Плюси: "very good service"

Мінуси: "Kosher food wasn't good, seat's where not comfortable"

Плюси: "Older aircraft had not as narrow seating and was more comfortable."
Мінуси: "Boarding que at Warsaw is a mess."

Плюси: "Extra space for leg,good food ,movie,good service."
Мінуси: "I like everythings"

Плюси: "Wondefull flight crew."

Мінуси: "the economy class seats are torture for anyone of normal size. 10 hours with three 6-foot tall people crammed into a row was excruciating."

Плюси: "Very friendly"

Плюси: "yes. It was perfect."

Плюси: "Not much to say here. It was a short flight, and it went smoothly."
Мінуси: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Плюси: "All was super!"
Мінуси: "All was great!"

Плюси: "Everything except the delay"
Мінуси: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"

Плюси: "Clean and neat aircraft with nice crew"
Мінуси: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"

Плюси: "The crew, plane and procedure was all great."
Мінуси: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."

Мінуси: "Sēdvieta neērta un nepiemērota gulēšanai."

Мінуси: "Nothing in time"

Мінуси: "One Toilet for a full plane with 150 passengers...."

Мінуси: "Being on time"

Плюси: "Big space to front seat"
Мінуси: "offer drinking water"

Мінуси: "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Мінуси: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"

Плюси: "The airplane was brand new. The crew was very friendly"

Мінуси: "no food or water in economy - for a 5 hour flight."

Мінуси: "Announcement At the airport and the plane needs speak English more clearly. Thanks!"

Плюси: "All fine"
Мінуси: "Flight delayed 2 hours"

Плюси: "Simple no frills airline"

Плюси: "Efficient boarding and disembarking."
Мінуси: "Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*"

Плюси: "Yes"
Мінуси: "Trips"

Плюси: "Absolutely nothing"
Мінуси: "Everything"

Мінуси: "Flight was late"

Мінуси: "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."

Плюси: "Modern airplane"
Мінуси: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"

Плюси: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Мінуси: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Плюси: "Nothing."
Мінуси: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Мінуси: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"

Плюси: "If water was free it would be better. Other than that everything was fine"
Мінуси: "."

Плюси: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Плюси: "Everything was excellent"
Мінуси: "Nothing. All was good"

Мінуси: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Мінуси: "We were told upon check in that there was a charge to check in. I have never heard of such rubbish in 43 years of air travel. We were told we could check in online but we only had 4 minute in which to do it. We were charged €150 for 5 people. The check in Sgent was sour faced as well. Once aboard the plane (a nice new aircraft) we found the stewardesses sour faced as well. Overall not impressed by air Baltic!"

Мінуси: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."

Плюси: "On time boarding and departure. Clean plane and friendly staff."
Мінуси: "Nothing, all was good."

Мінуси: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."

Мінуси: "I needed to cancel the flight a month before, and I got no refund"

Плюси: "Professional appearance"
Мінуси: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."

Мінуси: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

Плюси: "good"
Мінуси: "good"

Мінуси: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"

Мінуси: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."

Мінуси: "paying for water!"

Мінуси: "Who charges for coffee, jeez"

Плюси: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Мінуси: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."

Плюси: "Friendly crew, tons of meal options, good price."
Мінуси: "Checked in luggage is only 20kg, there's no entertainment in flight."

Плюси: "New Planes, crew"
Мінуси: "Entertainment cost !!!"

Плюси: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Мінуси: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."

Плюси: "Things moved along fairly well, especially once I was in Riga. The hour layover stressed me out because I wasn't sure if I'd make it to my connection in time, but the airport was not crowded so I managed to get through passport control fairly quickly and made my flight."
Мінуси: "Flight left a late, which was stressful with an hour layover in Riga where I had to go through passport control. Was very stressed, but made it with ten minutes to spare before my connection boarded because the airport happened to be not crowded."

Плюси: "Very efficient, quick"

"The flight was delayed for almost two hours. We had to wait in the bus before boarding for 30’."

Плюси: "Professional and safe"
Мінуси: "Better boarding (lines too long)"

Плюси: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Мінуси: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."

Плюси: "Good flight, easy check-in, direct 4 hour flight"
Мінуси: "Seat not inclining."

Мінуси: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."

Мінуси: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."

Плюси: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Мінуси: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Плюси: "I did not had a seat"
Мінуси: "I did not had a seat"

Плюси: "Ok flight"
Мінуси: "Comply with departure times"

Мінуси: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Мінуси: "Changing in luggage information was annoying"

Мінуси: "Hi"

Плюси: "Staff cheerness"
Мінуси: "Nada"

Мінуси: "Did not fly. They wanted $100 to check my bag. I flew another airline."

Плюси: "I liked how the crew on the plane worked. Very nice."
Мінуси: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."

Плюси: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Мінуси: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."

Плюси: "Everything was ok"

Плюси: "Smooth flight"
Мінуси: "No terminal connection"

Мінуси: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Плюси: "Crew nice,seats ok"
Мінуси: "Expensive hold luggage,rip off"

Мінуси: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Плюси: "Staff"
Мінуси: "Extra charges. £35 to check bags in"

Плюси: "Plane new & in good condition"
Мінуси: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"

Плюси: "Nice crew"
Мінуси: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."

Плюси: "Everything was on time, no delays. Polite crue. Easy boarding."
Мінуси: "The seats are not comfortable at all"

Плюси: "Excellent pilot"

Плюси: "The staff and flight were top knotch . Could not fault them ."
Мінуси: "Nothing to dislike ."

Плюси: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Мінуси: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."

Плюси: "The people are very rude no cooperation"
Мінуси: "The crew was very rude"

Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."

Плюси: "Crew very friendly."
Мінуси: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."

Плюси: "grea air line always on time staff are friendly"

Плюси: "was on time"

Плюси: "Cheap flights and convenient airport"
Мінуси: "Seats uncomfortable and hot"

Плюси: "The flight was cheap and got you where I wanted"
Мінуси: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."

Мінуси: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."

Плюси: "Arrived only slightly delayed"
Мінуси: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"

Мінуси: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."

Плюси: "NOTHING! !!! VERY POOR wizz air!!"
Мінуси: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"

Плюси: "Everyone was really friendly and accommodating to my needs"
Мінуси: "40 minutes late taking off - sitting on the plane"

Плюси: "Nothing at all"
Мінуси: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."

Плюси: "New aircraft"
Мінуси: "Boarding was horrendous. Flight was late in."

Плюси: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Мінуси: "Nothing"

Мінуси: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."

Плюси: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Мінуси: "seats could be a bit more comfy"

Плюси: "The weather was nice."
Мінуси: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."

Мінуси: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"

Плюси: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Мінуси: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"

Плюси: "Crew were average"
Мінуси: "Everything was a disaster. Late and very uncomfortable"

Плюси: "I put on my VR goggles and noise cancelling headphones as soon as I was allowed to and I watched 3D movies during the whole flight."
Мінуси: "There were too many announcements about food / things Wizzair tried to sell me, it would be best if they'd leave us alone until the end of the trip."

Плюси: "Everything was okay."
Мінуси: "I requested for assistance, for my little brother ( 1st time in Uk) Now this days they don’t got one because of Covid 19"

Плюси: "Politeness of the staff"

Плюси: "I liked that the flight was short."
Мінуси: "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."

Мінуси: "Pointless paying for priority boarding as staff just let both lanes board at the same time"

Мінуси: "Really rude staff member getting people through to plane. Food I ordered came to me as something totally different because they had run out of what I ordered they didn’t ask me if I wanted it instead so had to refuse it as I can’t eat cheese so I ended up going without."

Плюси: "The crew was good, the fly was hot the air conditioning not cooling."
Мінуси: "The time of departure"

Мінуси: "No delays"

Плюси: "Helpful, friendly crew"
Мінуси: "Nothing"

Плюси: "Nothing."
Мінуси: "Flight was late. Gate agent hassled me for my Irish residence permit without articulating that she wanted me to produce it."

Мінуси: "Kayak provided Ryanair an incorrect email address I could not sign in on line. Unsure if I would be able to board, I had to buy another ticket from Ryanair on line. Never again Kayak."

Мінуси: "Stayed at steansted for like 20 min"

Мінуси: "Daylight robbery. I got charged 55pound for not checking in online 2 hrs before. I felt disgusted by this ridiculous amount as I had no idea. Really frustrated with your search engine and Ryan air for not making this very clear"

Плюси: "Flight arrived in time"
Мінуси: "No entertainment"

Мінуси: "The flight was delayed 40min without any explanation or announcement from captain. We just sat on the runway for 40min."

Плюси: "Nothing"
Мінуси: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."

Плюси: "We landed without dying."
Мінуси: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."

Плюси: "The flight was slightly delayed"
Мінуси: "Not too much place for the legs"

Мінуси: "There check in app did not work and got charged for airport check in. Airport staff was useless and cared less."

Плюси: "Flight was cheap and it got me home."
Мінуси: "At Budapest airport Ryanair’s gate B9 there was no communication or it seemed any system in place. Plus the gate itself was so small all passengers couldn’t fit."

Плюси: "Arrived on time"
Мінуси: "Screaming children and little food on offer. No tea...again"

Мінуси: "Had to wait for plane to be ready outside the building- on the street just upfront of the plain"

Мінуси: "Boarding was late."

Плюси: "Passengers and crew were nice. The basic price is ok, but many people buy "extras" like "privileged" boarding, and seats next to friends/relatives, so not so cheap overall."
Мінуси: "I don't understand Ryanair policy on random seat assignment. It delays boarding while passengers negotiate on swapping seats. I guess it's just a cynical ploy to extract more money, like the privileged boarding scam. In Palma, the departure board went from Delayed to Boarding without any announcements. The plane was late arriving and the crew blamed the ground staff. The ground staff were certainly slow coming to the plane at Stansted. I wonder if they are disenchanted with Ryanair too. We will actively avoid Ryanair where possible, and advise others to do so."

Плюси: "Good price, timeliness"
Мінуси: "Known features-split seating,snow walk to plane,weird airports,non-stop service trolleys"

Плюси: "The price."
Мінуси: "Thę policy to make sure you do not sit with your family and have to buy seats to make sure you are all sitting together. The salaries of the staff are the worst in the industry."

Мінуси: "Plane was late!!!!"

Плюси: "Ryan air crew very good"
Мінуси: "No vegatarian food"

Плюси: "on time"
Мінуси: "Flying shop"

Плюси: "I like a quick and efficient boarding process."
Мінуси: "I don't like to sell foods in the airplanes."

Мінуси: "The flight was delayed for 1 hour"

Мінуси: "Terrible customer service."

Плюси: "Crew tried their best but their capacity were stretched to the max to accommodate us."
Мінуси: "In Malta airport they only had use of ONE wheelchair/passenger lift vehicle for all flights and we almost missed our flight because the airport team couldn't locate the lift vehicle (PRM). In Edinburgh airport, the lift vehicle got us off the plane ok but didn't have enough wheelchairs or assistants for all those who booked. In the end we were just dumped off by the luggage caramel and had to have the slightly better disabled push the severely disabled out whilst I pushed the luggages. The holiday was fine but the traveling was just terrible due to clear lack of resources and capacity of airport teams"

Мінуси: "Everything about this experience was terrible. They charge you for bags that will clearly fit in the overhead bin and under your seat. None of the boarding crew communicated with each other, so even though two members approved the size of my bag, the woman checking boarding passes didn't believe them, so she kicked me out of line and I had to pay anyway. They even sell scratch tickets to passengers on the plane, how cheap and sleezy can an airline get??"

Плюси: "There is a large lounge at the gate at Gatwick that the passengers could have been checked into prior to boarding commencing, but this was not used. Instead, A large queue was in place for over 40 minutes and once boarding commenced, as many were checking cabin bags into the hold, boarding took about 30 minutes, delaying the flight by 30 minutes"

Мінуси: "We paid extra to sit together in our opinion unnecessarily as when we boarded the plane it was half empty and we could have been placed together anyway. On the return journey we chose not to pay to sit together and the family of six were split up again unecessarily as there were spare seats around. It was then a bit chaotic as people were swapping seats to be together. The system seems unfair and has put us off using Ryanair in the future."

Плюси: "The flight there and back got us there early each time despite being late departing. Choosing your seat is the ideal thing to do, even if it is only £6 more its worth it."
Мінуси: "There was no Aircon on the plane out which made it an uncomfortable flight out there and caused for certain people to smell slightly. The staff on the flight back weren't overly great and one accused a bloke of snatching when actually his bag was just heavy. She also had attitude towards others which made me think, whats she going in this job."

Плюси: "Crew are relatively nice people"
Мінуси: "Ryanair in general. The ridiculous queue to get on first so they don't decide to put your luggage in the hold. The cramped uncomfortable seats. The monumental number of attempts to get you to buy useless addons. Not to mention that they have now gone one step further and make you pay extra to sit with the person/s you booked your ticket with. If I was travelling with a small child I would be outraged. I along with every other person who can't afford a more expensive airline royally salute you on such a sensational farce."

Мінуси: "There was a 50 minute delay and they kept us outside in the rain and wind fir half an hour"

Плюси: "Only the cheap ticket"
Мінуси: "Only one check in desk at the terminal with one member of staff!? Flight was late for about an hour! 15-20min is fine but one hour plus sitting on a runway for a long time is unacceptable. Especially in my case as I had a connecting flight to Nis and two hours between them. With one hour delay it was really a challenge to catch another flight. £25 charge for a 15kg bag I too much. I'd be more encouraged and travel more often with the ckeck in bag if that would cost 15-20£ but I anymore at this price"

Плюси: "The on time flight"
Мінуси: "The kids kicking my seat from behind"

Плюси: "Your APP does not allow you to check in and we were charged 50 to each person for writing the pass of hand tacking"
Мінуси: "A coherent response by RYANAIR to this email. Omarborjas1@gmail.com"

Плюси: "We got to Rome"
Мінуси: "Ryan was located at the farthest location away from the entrance in terminal 2. Then the gate was completely on the other side of the airport. 20 walk / run actually. We almost missed the flight, which boarded outside in the rain."

Мінуси: "£50 x2 charge for not being checked in We checked in 24hrs before hand but they said it wasn't on the system When we checked in we checked our bags in and choose our seats. Absolutely disgusting a £17 flight ended up over £200"

Мінуси: "Flighr was delayed an hour"

Мінуси: "I checked in online or so I thought and when I got to the airport they charged us 45pounds a piece nearly $200 simply to check-in. I qualify as an experience flier (likely 1600-1700 flights) over my career. While $200 doesn't ruin our vacation it was clearly theft. Services theft."

Плюси: "Cheap prices"
Мінуси: "Our flight was cancelled the night before we were to leave and there were no flights available until four days later to our next destination. We got a refund but per EU laws, they should cover the price of our new flights."

Плюси: "There wasn't anything that stands out that made me happy."
Мінуси: "Our flight was delayed. We were asked to go to our gate at 18.55 and had to queue for 45 minutes before getting on the plane as it hadn't landed yet from the previous flight. No information was given regarding this. We got on the plane at about 8.10pm and it took off at 8.30pm, 50 minutes later than the squeduled time."

Плюси: "Crew very pleasant Flight on time"
Мінуси: "Had to reming staff about priotity boarding - very disorganised Bag prices are crazy - encurages people take ridiculous sized hand luggage on board and they are not stopped"

Плюси: "All good as always price quality ratio."
Мінуси: "Nothing bad happened."

Плюси: "Nothing"
Мінуси: "The queue for bag drop was absolute CHAOS. On the ground this is the worst airline on the planet. Granted not so bad in the air, but no opportunity is lost to remind you how no frills Ryanair really is..."

"Highly recommended!"

Плюси: "Very friendly crew"

Плюси: "Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll."
Мінуси: "This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency."

Мінуси: "Uncomfortable seats, terrible meal, rude service . 15 euro boarding passes . Charges money for everything. Airline employees look like "gai"( former Soviet police) employees, try to find reason to charge you money"

Плюси: "It was an easy and seemless process."
Мінуси: "The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc"

Мінуси: "they charged  me €102 for my carry on? This all what I carry !! I should have  0ne 7kg km and one 5kg Its 7 kg and same weight in your instruction and I traveled  3 trip with the same bag with your Airline  *(canada to Kiev  . Kiev to Cyprus  . Cyprus to kiev ) No one charged  me or give me any complain  Is that new way to get money  from your costumers???? And that's in the gate after I checked in and"

Плюси: "Arrived on time"
Мінуси: "By giving meal on three and have hours flight .not loosing my bag that has important heart medicine."

Плюси: "All fine"
Мінуси: "Nothing"

Плюси: "Crew was nice."
Мінуси: "For some reason, we were put on standby despite having purchased tickets three months earlier. Apparently, they overbook by 10%. Thankfully, when we arrived in Kiev and went to the international transfers desk, they were able to fit us on our originally booked flight."

Мінуси: "It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant"

Плюси: "Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight."
Мінуси: "Unfortunately, due to queue for anti-icing we were delayed."

Мінуси: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"

Плюси: "Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times."
Мінуси: "It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline."

Плюси: "Nothing Actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"

Плюси: "Nothing at all, even if you pay me I won’t go with the same airline"
Мінуси: "The flight from ivano Frankivsk landed in kyiv at 8am local time, the next flight from Kyiv to NY was scheduled for 11am, however it was postponed until 7pm due to lack of functioning airplanes according to the dispatcher. We had to wait at the airport for a flight from Asia to arrive so that plane could be cleaned up and used for my flight. There was no hotel or food offered during 9 hour delay window in Kyiv, if you wanted something - you had to pay out of pocket which is ridiculous, hundreds of people were delayed so there was no room in the general waiting area, 9 hours of sitting on the floor for $1200, how about that? Ridiculous service at the customs, been pulled aside for a detailed exam 5 times, basically every 30-60feet, staff is extremely rude, very poor customer service.. disgusted by the experience with Ukrainian Airlines."

Плюси: "UIA offer a very comfortable seats, their menu looks great and the crew is one of the nicest I’ve ever met. I’m very proud that Ukraine has such an airline."
Мінуси: "I’m flying at leafs once a week and I always have a negative comment... but not this time! Great job!"

Плюси: "That was one of the smoothest flights and landings I’ve ever had! I was pleasantly surprised :). Props to the pilot! Seats were fine and plenty of leg room."
Мінуси: "I didn’t get an email or notification saying I could check in online. When I arrived at the airport the lady told me I had to do it at a kiosk, and luckily I got there early because at 2 hours before departure she said I would have to pay more to check in. Boarding is scary because they send guys out to try to “catch” people with overweight luggage, but I guess it’s how they make their money. Also there were tons of screaming kids and one kicking my seat, but that has nothing to do with the airline lol luckily I brought earplugs. Didn’t get the food but didn’t look too great anyways. Bring a book or something because there is zero entertainment."

Мінуси: "The worst flight ever! Flight assistants no friendly at all during all the journey and even the girls at the desk in Bangkok had no costumer service. Lunch was terrible, I left everything. I tried to order something on the menu but nothing was available. I won't flight with Ukraine international airways anymore"

Плюси: "I didn’t crash."
Мінуси: "Service is appalling. I ant deal with a small shitty seat, four dollar water, and a 6 hour delay (for a 1hr long flight). But the service throughout was just reaching new levels of low. Negative stars should be given."

Плюси: "Crew very helpful"
Мінуси: "Assistance was booked for wheelchair assistance Keiv fine ivano Rankin was told no wheel chairs available my 94 year old father it was very difficult"

Мінуси: "Kayak said there is luggage included however it wasn't included only in one way! In this case the icon should say there is NO luggage and the customer will look into it. In TLV they told me my bag is small enough to take in the plane but then in the connection all of the sudden they said I have to pay 60 euro for it!! Take responsibility for decisions your company took! You are embarrassing yourself and most important- your customers. The behavior of the staff was also ugly, disrespectful, meant to put you under pressure to pay instead of trying to help and understand."

Мінуси: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."

Мінуси: "First, the security took about 15 extra minutes trying to decide if I was the person in the passport and on my work permit. Then they brought in another person who eventually agreed that I was the one. The second was I spoke to one of the crew that I was hungry and I would not mind eating something and she showed me the menu. I told her what I would want and she said I should hold on...Then She served, I waited for about 2 hours only to be told they are out of food!"

Мінуси: "Impossible to check in at the airport, can only be done online!!! I normally only use my phone for phone calls. Had to go on the web site to check in then get an email sent to me with boarding pass to be able to put my bag on a check in computer!!!all of this while I’m standing at the desk. This is now rediculous way to travel, hope the airline does not go broke with people avoiding travel with this company!"

Плюси: "Flight attendants are sexy and beautiful! They speak english well"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."

Мінуси: "Old plane ,"

Плюси: "I've got Turkish Airlines business class seat instead of my UIA premium economy."
Мінуси: "I've got an E-mail about flight cancellation less than 24 hours before deparute, but their hotline was not working at all, so I had to book a seat with Qatar in advance to secure my trip. 8 hours before the departure I've finally got an E-mail from their representative with 2 possible routes to Bangkok to change my ticket too. It was a perfect trip with Turkish, but I lost 150 USD for Qatar cancellation."

Мінуси: "Don't know how this flight would have been because I was required to book on another airline at my own expense"

Плюси: "Everything was ok."

Мінуси: "Very uncomfortable and food pretty bad... no free alcohol and limited entertainment (they show films overhead) would avoid if you can... but you do get to your destination."

Плюси: "Comfortable seats, generous legroom. Friendly and efficient crew."
Мінуси: "Fligh was delayed more than 30 minutes waiting on a large group of connecting passengers."

Мінуси: "Flight was okay but at check in they played the game of adding extra charges for luggage and for printing a boarding pass. Once you are selected to participate in their scam you get to take a slip of paper to the ticketing counter which is the only place they can accept payment. After you pay you are given a receipt that must be taken back to the overworked check in agent (and jump the line in front of other waiting their turn) to get your boarding pass and luggage receipt. Flyer beware!"

Плюси: "Got me from point A to B"
Мінуси: "The food was terrible and quite questionable as to the freshness and "realness" of it. My friend's grape had mold on it and the taste of the meals were not good. The flight is extremely tight with little room to move. If I was not flying with someone I knew it would be extremely uncomfortable as you are shoulder to shoulder with the person next to you (me and my friend are both tiny and we just fit in the seats). The space is just OK if it were a domestic or short flight of 3 hours or so, but it should be illegal to put that many people on a flight across the ocean. There are no videos behind your seat so you have to watch what they choose on the few videos hanging from the ceiling. The staff were not very friendly. Plane was not well kept and the plane is old."

Плюси: "The gate area was large enough for the waiting passengers, the legroom on the flight was sufficient for my 6'5" husband, and flight attendants were very polite and helpful."
Мінуси: "We boarded a bus to take us out to our airplane, got off the bus at the plane, and then were told to get back on the bus to return to the terminal. No information as to why, no announcements. We waiting for a few minutes on the bus before returning to the gate, again without any notifications. Once back at the gate, they just said to wait for information, but the flight would take off. It eventually did, and the pilot told us what the delay was (air traffic control and weather at the arrival destination), but no one in the terminal let us know that."

Плюси: "On plane the crew was professional and very nice, smiling that's what we need cause the trip is long. Thank you for a safe trip!!!!!!!!!"
Мінуси: "I almost missed my flight because of the accident on the road on my way to airport Boryspil. I tried to call customer service of UIA to ask what I should do in a case like this do I have to pay for a new ticket or I have any options. I was on phone for more than 20 minutes no one pick up the phone. What if it's an emergency and no one is available it's insane. I came to airport and stuff/employees of airport who are supposedly have to help you and actually take care of you if you are late or at least explain what should I do and where should I go.I was late and I couldn't find the boarding for my flight cause they already finished checking in people. Well I asked one of the employee for help so this lady sent me somewhere through the whole hall to the windows which were already closed I told her that I am super late and I am not going to make it. When I run there everything was closed the window next to it was different airlines but I saw a register girl so I asked for help what should I do my check in is over so the blond lady yelled at me that she is busy and have her things to do this is not nice. I run to the other employee she sent me somewhere else and the line is huge to get to register window and people are mad that I am trying to go in front of them without waiting for my turn I tried to explain that my flight is about to depart. So for my opinion these employees over there mostly don't know their duties they make you run for no reason when I explained my situation somebody should have taken me personally to a right check in window so I can faster get my boarding pass without making other people angry. I am not satisfied with their service in the airport, they are rude and not polite!!!"

Плюси: "nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Мінуси: "First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life."

Плюси: "Nothing really, Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Small seats, no meals, no tv, no luggage until after three days Never again"

Плюси: "nothing"
Мінуси: "I didn't make my transfer flight because the airline was late, passport control waa ridiculously long and yet somehow they knew not to put my luggage on the connecting flight. As if knowing I would not make it. It's odd to me how they found 2 suitcases in piles of them that were supposed to be on the plane already heading to riga and Yet had no time to let me board. Even after all that no compensation, apology or even concern was made after I ran my way through the airport hoping to catch my flight, shaking from exhaustion and in tears. They have the poorest customer service I have ever experienced as they sat there for 15 minutes hearing them yelling at customers and shrugging away their concerns meanwhile ignoring my questions on what to do as they passed our boarding passes around with no answers. The only one I felt more sorry for than us was a pregnant lady with 4 kids they made go through the same situation and an older gentleman they refused to help because he didn't have a way to book online so they told him it wasn't their problem. I have never felt such anger at something I had no control over. $300 taken from my rent money i had put away I had to book a new flight just to be able to get to my final destination."

Плюси: "The only good is that the business section is empty ( maybe because no one wants to pay and get nothing..)"
Мінуси: "This are not seats for any business class and for sure not long flights. My husband flew with them last week Tel Aviv to Bangkok and only Today he hits his luggage...unbelievable"

Плюси: "The ladys was very good and help in all ways as I fly with Ukrainian airlines alot and I rate them 10 out of 10 siv"
Мінуси: "All was good as a very good airline to fly with and I will fly with you as much as I can"

Мінуси: "I opened my bag when I arrived to hotel in Astana, and some one stole my old video camera from it. I already informed Astana airport about it"

Плюси: "The crew was very friendly. One flight attendant helped to relocate me to another aisle seat that could recline. The seat was more comfortable than I thought it would be for a 10 hour flight."
Мінуси: "There was. I vegetarian option on board. I thought I had ordered a vegetarian meal, but was told I hadn't. There were no individual screens to watch movies or plugs to charge electronic devices. Also, there wasn't anyone at the gate until it was time to board to discuss seating changes and then I was told it wasn't possible but maybe I could buy a "comfort seat," which the gate agent didn't know if there were any or how much they are. For my transatlantic flight that meant 55 euro for the bulk head. That's basic info the gate agent should have known."

Плюси: "Staff very helpful and boarding excellent especially as there is advantages of being a Panorama member"
Мінуси: "Always a lack of space and flight hot"

Плюси: "It's an airplane... I like that it travels 550mph as opposed to literally anything slower so I don't have to spend any more time with these people than necessary. The air hostesses were friendly and helpful (the ones on the plane- literally no one else)."
Мінуси: "The whole experience was absolutely exhausting. Gatwick airport is nothing short of a disaster. The UIA counter can't take payments and the "international" airport can only take certain forms of payment (non of which are dollars- I know it's London, but I've never been anywhere that can't accommodate this). Ukraine international airlines are extortionists that will hold you and your luggage hostage with arbitrary baggage policies. 6kg is the cabin policy by the way. And if you don't read the fine print, you too can spend $80 to check a TSA approved hand bag. That's right. 12kg and all it cost me was EIGHTY US DOLLARS. Then they printed the incorrect boarding pass. When I returned, in a hurry because this whole ordeal lasted 45 minutes, the agent at the check-in counter demanded I "say please" to get my correct boarding pass. I've flown on 4-6 segments per week for the last four years. I understand how to communicate with airline agents, but wow... These people are off their rockers. During this whole conundrum, they even checked two people in under the same name. These people are in no way qualified to be operating an airline or maintaining personal information of any sort."

Мінуси: "We couldn't come to our destination because the were late"

Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."

Плюси: "Crew is great with the tools or lack of them that they are provided with."
Мінуси: "Delay without an explanation. Left a voicemail asking me to call them back while I was in a different contry. I emailed to every email that I found on their site (3 addresses). Revived an automatic respond but that's it. Luckily was flying through Kyiv and was able to speak with an airline representative and arrange my connecting flight. Representative suggested to add me to a 10+pm flight (I would land in Nyc at 4:35pm). After keep asking to look for other, possible earlier, flights I was rescheduled for a 6:45pm flight. However, once landed in Nyc I was asked to find a crew member before leaving the plane. Once I did, I was told that I got rescheduled once again to a 10:20pm flight (5 hours of waiting). When I asked why was I rebooked again without my notice, they didn't explain and then I asked if there are other earlier flights - I was told yes there are but they won't make any other changes to my travels. Also only their Kyiv office can make any changes the one in Nyc is just following instructions and not a fully functional office (useless)."

Плюси: "I,like because they have many Ukrainian airline desks to check,in,your bags"
Мінуси: "I,didn't like the fact that I must pay for my bag and it's even below 16 kilo , they asked me to pay $55 , not only that , I went to pay , next window , the lady said go on floor one in the airport and bring change because I don't accept dollars !! But as you know when someone already traded his money back to dollars , it's hard for him to carry Ukrainian money while he is leaving ukrain , then finally I went to,first floor) and it took me 1 hour , to exchange my money because the lady was too slow , and plus she is not very nice with people , and suddenly they closed one window , saying they have a break , so I almost missed my boarding time because of this stupid money exchange , anyways , I,hope they accept dollars in,the future , plus I don't like it because on the way from tlv to Kiev I didn't get charged , but why now ?"

Плюси: "The crew was friendly and there were no problems with the flight itself."
Мінуси: "My flight to Minsk was listed as boarding at gate D9 on my boarding pass, which I picked up in Frankfurt. Then when I got to Kiev I checked the departures board, and it had changed to D15. Another board listed the same D15 gate, so that is where I went. No problem so far; I know that gates change from time to time. But our boarding time came and went, and there were no announcements for us to board. Then a few minutes later I heard an announcement that a flight to Amsterdam would begin boarding at gate D15! Sure enough, the gate had changed again, but I now had no idea where my flight to Minsk was boarding. I checked two different departure boards, and my flight was no longer listed on them since it was so close to the departure time. Finally, I found a third departure board where it was listed, and it said we would be boarding at gate D10. But for about ten minutes I was pretty panicked, running around the airport trying to find out where my flight was boarding! Another lady on my flight also had difficulty finding the gate, as she had also been sitting at gate D15. It was only as we began boarding that I heard an announcement naming the new gate. That is not a good way to run an airline. UIA should do a much better job of informing their passengers of gate changes."

Плюси: "The price was fantastic! Staff was friendly and knew English very well. Food acceptable, but nothing special"
Мінуси: "No food for free on European flights, but on flights to middle east and further. Seat pitch on one of my four flights was non existent. Knees touching the front seats. The other flights this was not an issue. Transfer in Kiev always by bus."

Докладніше про LOT
Інформація щодо COVID-19

Заходи безпеки авіакомпаній, які здійснюють рейси з Києва до Латвії

Авіакомпанії, які здійснюють рейси з Києва до Латвії, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.

Посилені гігієнічні заходи

Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Латвії

Маски обов'язкові

Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Латвії надаються

Дотримання безпечної відстані

Місця по центру на рейсі з Києва до Латвії забронювати не можна

Тестування перед перельотом

Тестування на антитіла та симптоми на рейсах з Києва до Латвії

Бронювання авіаквитків Київ – Латвія недорого

Актуальні пропозиції авіаквитків в обидва боки

12/11
пт
Прямий рейс
Wizz Air
2 год. 00 хв.
IEV - RIX
19/11
пт
Прямий рейс
Wizz Air
2 год. 00 хв.
RIX - IEV
13/11
сб
1 пересадка
Ryanair
19 год. 30 хв.
KBP - RIX
15/11
пн
Прямий рейс
Ryanair
1 год. 40 хв.
RIX - KBP
11/11
чт
Прямий рейс
Декілька авіакомпаній
1 год. 50 хв.
KBP - RIX
15/11
пн
Прямий рейс
Декілька авіакомпаній
1 год. 40 хв.
RIX - KBP
11/11
чт
Прямий рейс
airBaltic
1 год. 50 хв.
KBP - RIX
15/11
пн
1 пересадка
airBaltic
24 год. 25 хв.
RIX - KBP
12/11
пт
Прямий рейс
Wizz Air
2 год. 00 хв.
IEV - RIX
15/11
пн
Прямий рейс
Wizz Air
2 год. 00 хв.
RIX - IEV
12/11
пт
1 пересадка
Ryanair
23 год. 40 хв.
KBP - RIX
15/11
пн
Прямий рейс
Ryanair
1 год. 40 хв.
RIX - KBP
24/11
ср
1 пересадка
Ryanair
9 год. 35 хв.
KBP - RIX
28/11
нд
1 пересадка
Ryanair
4 год. 40 хв.
RIX - KBP
12/11
пт
Прямий рейс
Декілька авіакомпаній
1 год. 50 хв.
KBP - RIX
15/11
пн
Прямий рейс
Декілька авіакомпаній
1 год. 40 хв.
RIX - KBP
25/12
сб
1 пересадка
LOT
12 год. 25 хв.
IEV - RIX
8/1
сб
1 пересадка
LOT
19 год. 20 хв.
RIX - IEV
12/11
пт
2 пересадки
Ryanair
24 год. 45 хв.
KBP - RIX
15/11
пн
Прямий рейс
Ryanair
1 год. 40 хв.
RIX - KBP
11/11
чт
Прямий рейс
Декілька авіакомпаній
1 год. 50 хв.
KBP - RIX
19/11
пт
Прямий рейс
Декілька авіакомпаній
1 год. 40 хв.
RIX - KBP
4/12
сб
1 пересадка
Ryanair
25 год. 20 хв.
KBP - RIX
11/12
сб
1 пересадка
Ryanair
18 год. 00 хв.
RIX - KBP
11/11
чт
Прямий рейс
airBaltic
1 год. 50 хв.
KBP - RIX
19/11
пт
1 пересадка
airBaltic
14 год. 10 хв.
RIX - KBP
12/11
пт
Прямий рейс
Декілька авіакомпаній
2 год. 00 хв.
IEV - RIX
19/11
пт
1 пересадка
Декілька авіакомпаній
12 год. 00 хв.
RIX - IEV
24/11
ср
1 пересадка
Декілька авіакомпаній
9 год. 35 хв.
KBP - RIX
28/11
нд
Прямий рейс
Декілька авіакомпаній
1 год. 55 хв.
RIX - KBP
12/11
пт
1 пересадка
Ryanair
23 год. 40 хв.
KBP - RIX
19/11
пт
Прямий рейс
Ryanair
1 год. 40 хв.
RIX - KBP
8/11
пн
Прямий рейс
airBaltic
1 год. 50 хв.
KBP - RIX
13/11
сб
Прямий рейс
airBaltic
1 год. 55 хв.
RIX - KBP
31/12
пт
Прямий рейс
Wizz Air
2 год. 00 хв.
IEV - RIX
3/1
пн
Прямий рейс
Wizz Air
2 год. 00 хв.
RIX - IEV
23/11
вт
Прямий рейс
Декілька авіакомпаній
1 год. 50 хв.
KBP - RIX
28/11
нд
1 пересадка
Декілька авіакомпаній
26 год. 00 хв.
RIX - KBP
24/11
ср
1 пересадка
Ryanair
9 год. 35 хв.
KBP - RIX
28/11
нд
2 пересадки
Ryanair
27 год. 15 хв.
RIX - KBP
Ще результати

Актуальні пропозиції авіаквитків в один бік

15/11
пн
Прямий рейс
Ryanair
1 год. 40 хв.
KBP - RIX
15/11
пн
Прямий рейс
Wizz Air
2 год. 00 хв.
IEV - RIX
25/10
пн
2 пересадки
Декілька авіакомпаній
26 год. 50 хв.
KBP - RIX
25/10
пн
1 пересадка
Ryanair UK
26 год. 20 хв.
KBP - RIX
24/11
ср
1 пересадка
Ryanair
9 год. 35 хв.
KBP - RIX
14/11
нд
Прямий рейс
airBaltic
1 год. 50 хв.
KBP - RIX
8/11
пн
1 пересадка
Ryanair
23 год. 25 хв.
KBP - RIX
3/11
ср
1 пересадка
Ryanair
16 год. 05 хв.
KBP - RIX
3/11
ср
2 пересадки
Декілька авіакомпаній
20 год. 45 хв.
IEV - RIX
28/11
нд
2 пересадки
Ryanair
20 год. 15 хв.
KBP - RIX
31/12
пт
Прямий рейс
Wizz Air
2 год. 00 хв.
IEV - RIX
24/11
ср
2 пересадки
Ryanair
14 год. 45 хв.
KBP - RIX
2/12
чт
Прямий рейс
airBaltic
1 год. 50 хв.
KBP - RIX
23/10
сб
1 пересадка
Wizz Air UK
23 год. 10 хв.
IEV - RIX
8/11
пн
2 пересадки
Ryanair
25 год. 50 хв.
KBP - RIX
7/11
нд
Прямий рейс
airBaltic
1 год. 50 хв.
KBP - RIX
3/12
пт
2 пересадки
Декілька авіакомпаній
29 год. 10 хв.
IEV - RIX
3/11
ср
Прямий рейс
airBaltic
1 год. 50 хв.
KBP - RIX
26/10
вт
1 пересадка
LOT
11 год. 55 хв.
IEV - RIX
24/11
ср
1 пересадка
Декілька авіакомпаній
8 год. 55 хв.
IEV - RIX
Ще результати
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1
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