Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Х’юстона
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Києва до Х’юстона , наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Х’юстона з Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Х’юстона ви полетите рейсом однієї авіакомпанії, а назад до Києва — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Х’юстона з Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."
Плюси: "Good service by crew."
Мінуси: "Online check in was not working which meant long line to check in at airport."
Мінуси: "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."
Мінуси: "It was outstanding service !!!"
Мінуси: "Better vegetarian food"
Мінуси: "Tbilisi-Doha delayed due to no A/C. Inadequate notices. Children yelling behind me, no action taken. Doha-BKK worse. Another 1 1/2 hr delay. Woman I’ll eventually taken off. Flight deck with inadequate notices. Then searched for woman’s overhead luggage. Others with delays elsewhere. Never again."
Плюси: "Crew was very polite and helpful."
Мінуси: "Quality of food could be better Hindu meal was not as good as expected"
Плюси: "The crew was nice but never got the menu."
Мінуси: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Мінуси: "Seats for its along way"
Мінуси: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"
Плюси: "The crew was good. Good movie selection."
Мінуси: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Плюси: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Плюси: "Great service, as always. Very comfortable flight."
Мінуси: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Плюси: "The crew was excellent. The plane was new."
Мінуси: "There was a limited choice in movies. Boarding and deplaning took a while."
Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Плюси: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Мінуси: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Плюси: "Very poor Service on a 16 hour flight"
Плюси: "Air craft"
Плюси: "Service and entertainment."
Плюси: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Мінуси: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Плюси: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Плюси: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Мінуси: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Плюси: "All the crew"
Мінуси: "The airline services"
Мінуси: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
Плюси: "very nice crew please have good dessert"
Плюси: "the attention in general for me was excellent."
Мінуси: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Плюси: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Мінуси: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."
Плюси: "great entertainment system friendly staff"
Мінуси: "very cramped flight, even when just partially full light food for an 8 hour flight"
Плюси: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Мінуси: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."
Плюси: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Мінуси: "No internet and the food was mediocre at best."
Плюси: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Мінуси: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Плюси: "Friendliness of staff. Cleanliness"
Плюси: "The foods on the plane and the time as they said it happened I mean no delay."
Мінуси: "The most thing the foods were hot and fresh."
Плюси: "Liked everything."
Мінуси: "Nothing was wrong but excess bagage fee is high"
Плюси: "service, cleanliness"
Мінуси: "seats too narrow, but understandable"
Плюси: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."
Плюси: "Helpful and frieendly"
Мінуси: "Counters should have opened earlier so we could have done aome ahopping at dfs"
Плюси: "The plane number one is very good but the onther one to cairo is good not like the first"
Мінуси: "Plane configuration; seats were a bit cramped, knee space."
Мінуси: "The layover was too long"
Плюси: "The crew members are amazing."
Плюси: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Мінуси: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."
Мінуси: "everything were so bad and the service was awful ,"
Мінуси: "No internet"
Плюси: "Great Crew, seat space was great too"
Мінуси: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."
Плюси: "The flight was SO OLD and uncomfortable which is absolutely ridiculous for a 16 hour flight. My screen did not work the entire time despite asking flight attendants to fix the issue. The flight attendant would not attend to me despite me pressing the button and twice skipped me while giving out meals. I had to call them back and ask for it. The bathrooms were SO dirty and yet no flight attendant took out the trash or cleaned it even though we are in the midst of a pandemic. We were also not given hygiene kits to keep ourselves safe. DO NOT FLY WITH THIS AIRLINE."
Мінуси: "Love it! Next time, I will for sure buy tickets from Kayak"
Плюси: "I don’t like it"
Мінуси: "They take my money because my flight it’s was over And they charge me twice"
Мінуси: "Offer cappuccino along with coffee, tea, and juice."
Мінуси: "Attendans have been impatient, nervous"
Мінуси: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
Плюси: "The crew was really nice."
Мінуси: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."
Плюси: "Crew were excellent"
Мінуси: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Плюси: "All was fine"
Плюси: "Everything else was good."
Мінуси: "The boarding for priority was handled rather poorly with little communication and a bottleneck at the top of the escalator."
Плюси: "Entertainment. Free 2 Hours wifi acccess"
Мінуси: "Was late to depart. Having to take the bus to the airport terminal."
Мінуси: "Third time on emirates but this time it was the worst. Even worse service, seats, and food. While my kids ordered the regular meal I had ordered the Low Sodium Meal because of my health. The meal that I got was saltier than the regular meal!"
Плюси: "Nothing the airline did was an issue."
Мінуси: "Had to sit by two middle age/older individuals who, between the two of them, got up to use the rest room or walk around 1x/hr. It was a big inconvenience for a 16hr flight"
Плюси: "Service was excellent"
Мінуси: "Veg food needs to be improved in ROME-DUBAI Sector."
Плюси: "Food as requested: Great Entertainment:great Crew: Nice 16 hrs flight didn’t seem boring at all"
Плюси: "The food and beverage selection was great."
Мінуси: "had kids on board and were crying half the time could not rest Although the flight crew tried thier best. Landing was too not comfortable-dropped down very fast."
Плюси: "Everything was good especially the spacious seats and food"
Плюси: "Business Class comfort"
Мінуси: "good seevice spacious seat amazing crew"
Плюси: "I have been traveling with Emirates (and only Emirates) for several years. On board crew and food were excellent."
Мінуси: "Since the air craft was new WIFI was not yet available."
Плюси: "On time"
Плюси: "The staff were very courteous, especially Iliya. The onboarding staff were very friendly. I will definitely fly emirates again"
Плюси: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me. Unfortunately I only got fruit which is not very satisfying. . In addition, a kid was seated behind me and repeatedly (and I do mean repeatedly) kicked me in the back and slammed the tray table into my back. The crew found me another seat and were extremely nice about it."
Мінуси: "My request for vegan food was lost - it is hard to feel comfortable for that long of a time period just eating fruit. (This is even after the crew from the previous flight tried to remedy the situation by notifying them.)"
Мінуси: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Плюси: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Мінуси: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
Мінуси: "I was supposed to get a room from Emirates since I had 15 hours stay in DXB but Emirates employees refused to give me room. F.Emal"
Плюси: "Crew was very nice and responsive to my needs."
Мінуси: "Entertainment system was par as other airlines but earphone jack was arcane and did not allow use of my own headset which is superior to the poor quality supplied equipment. Also the interactive touchscreen was not interacting well and at some point the screen froze leaving me without the ability to continue my movie."
Мінуси: "Not getting corner seats"
Плюси: "Very nice check in, because the people weren't rude. They accepted my luggage and gave me my passes."
Мінуси: "Everything was great!"
Мінуси: "Boarding was not organized Crew forget to return to you with your drinks The seats are NOT comfortable"
Плюси: "I love the experience of fly with kayak and look forward to many more"
Мінуси: "Nothing. Everything was expected from a good flight."
Плюси: "great ICE programming"
Мінуси: "very infrequent drink service and erratic requests response for drin ks"
Плюси: "Would have been better if the Veg food was not of the saem menu as in the preceding flight"
Плюси: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Мінуси: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Мінуси: "Crew hospitality-not attentive as usual. We tried to upgrade (by paying and not using miles) and the staff at the check-in said we cannot as the flight was not full. Surprised by the explanation."
Мінуси: "More varieties of veg food should be introduced. Seats have a bit of less leg space No wifi"
Мінуси: "Food while trip to India was good But food while trip back to sfo was very bad"
Плюси: "Delay in first flight which caused me a day. But accommodation provided at Dubai is fantastic. Entertainment system not worked in flight and WiFi Audi not worked."
Плюси: "Great service and staff, best food I've had on an airline, great legroom in economy. Overall awesome, in my opinion."
Плюси: "The service was excellent good legroom for flying economy."
Плюси: "The service was great and the comfort and leg space and need to mention the quality of food."
Плюси: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."
Мінуси: "India to dubai had poor Intertainment system"
Мінуси: "Not enough food and snacks"
Плюси: "Everyone was very friendly and the meals were more than one would expect (still airplane food though). In flight entertainment was pretty robust and the inflight care packages (sleep mask, toothbrush/paste) were a nice touch. Although my wife and I were jealous of the business class luxury we were very satisfied with our 15 hour flight."
Мінуси: "no complaints!"
Плюси: "Same as above."
Плюси: "Food, service and the crews behavior to be honest I'm very satisfied from that flight so I recommend all my friends to try once on Emirates. I really appreciate for the services."
Мінуси: "There is nothing to mention that I didn't like it everything was on time."
Мінуси: "Old aircraft from Dubai to Houston. No power outlets. When I switched the light on for service. No body responded even after an hour. I turned it off. Food quality and service have gone down significantly."
"Fun and safe and comfort and great hospitality. Love it"
"I asked for a milk to my baby she told me sorry we don’t have extra for your baby. They tried people definitely i so that if you speak Turkish you get what you need. Last time travel with Turkish Airlines."
Плюси: "Efficient flight, crew professional"
Мінуси: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"
Плюси: "Food was ok"
Мінуси: "Nicer personal at check in ,nicer crew,better food."
Плюси: "Crew was excellent, and the distance between rows are enough so seats are very nice."
Мінуси: "Food stuff was not good & Turkish Airlines can not do anything to that due to Covid 19 Issue and they are following the rules."
Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Мінуси: "everything...terrible airline"
Мінуси: "Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!"
Плюси: "Crew was outstanding, seats were comfortable. The food was awesome!"
Мінуси: "it was perfect."
Плюси: "The crew was good and spent time attending to your needs. It’s what I’ve come to expect from Turkish Airlines."
Мінуси: "I was reassigned a new seat without notice. I later learned it was due to a malfunction in the seat or IFE system. Several seats seemed effected and broken. The boarding process was disorganized which is unusual for this airline."
Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Плюси: "Once we boarded, staff were attentive and service was good in business class. Food was high quality but in their effort to serve an elaborate 4-5 course meal, there was less attention on making sure people had drinks to pair with their meals."
Мінуси: "We were delayed for 3 hours. We were held in a the boarding area behind security for 2 hours with no seats, no water, no space, and no information. Turkish Airline representatives looked clueless and did not provide information or even look concerned. That was the worst handled delay in my over 30 years of flying all over the world on any many carriers. Once we boarded, the flight went well from there."
Плюси: "Crew was nice. I was really thirsty and I kept asking for water. He should have just given me a small bottle. Also need more than 4 Bollywood movies. This was a returning flight after 2 weeks and it had the same 4 movies which I had already seen."
Мінуси: "I had a 14 hour layover in istanbul airport. Arrived at midnight and flight wasn’t until 2 pm the next day. I just assumed that they would give me a hotel. Come to find out thats wasnt the case when I landed. Given all kinds of reasons/excuses. The guy at the transfer desk told me”you should have known that your layover was this long since you booked it”. Will have second thoughts about flying Turkish again. Left a bad taste in my mouth. Might stick with Emirates or Qatar."
Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Плюси: "Food was fine, and crew admirable. Good entertainment even without internet connection on flight."
Мінуси: "I’d change out the Mac and cheese at the prelanding meal. Service took awhile and I ended up in the zone in the back where choices were gone. Biggest factor was inability of phone center or inter et to check me in."
Плюси: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Мінуси: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."
Мінуси: "They are not considerate at all . It was a pain till they find Me another flight. The flight won’t take off till the next day And the lay over in Los Angeles is 7hrs . It’s a 2 days flight. They didn’t even try to take the time to find me a sooner flight because there were other upset customers waiting. So disappointed on how poor the help desk at Turkish airline."
Плюси: "Same as above"
Мінуси: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Плюси: "After the first 2 1/2 hour flight this 777 had pretty comfortable seats for this 13 plus hour plane ride."
Мінуси: "Maybe charge just $10.00 more and serve a little bit better food."
Мінуси: "After returning home I found items had been stolen from my luggage. Specifically about half of the items in my first aid kit were taken. Total cost of replacement will be approx $30."
Плюси: "The movie options and quality of the screens was excellent. That's what got us through the flight."
Мінуси: "The food was horrible and served at odd times. The people around us smelled really bad so we had a rough time. I know it's pout of the airlines control but it really made the whole flight difficult."
Плюси: "There was ample leg room in economy. The food was good. Plenty to eat. Good selection of entertainment. Boarding was relatively good."
Мінуси: "I did not like the fact that my U.S. bound plane had to be boarded from the tarmac. I’m assuming it had something to with u.s. security issues with carriers from predominantly Muslim countries. The crew need to check passengers that want to place their feet anywhere except the floor or footrest. I see exactly how fights happen in the planes. It is not ok to place ones feet on someone else’s armrest."
Плюси: "Trip from Istanbul was On Time. As a Disabled Person, I was picked up at the baggage ticket counter and expedited through. It was excellent service in Istanbul for me. The plane experience was smooth, with wonderful entertainment on your personal screen with excellent movie, news and music offerings. The crew was wonderful, friendly, smiling and accommodating. No charge on alcoholic drinks! Food was great. Flight was good. At Houston, the assistants for Disabled Persons was wonderful, accompanying me up until I was dropped at Shuttle service to my car. Turkish airlines really impressed me and would use them anytime."
Мінуси: "In Istanbul, I had to walk from the gate entrance to the plane. Took me 10 minutes to walk the plank, struggling, but no one offered me a wheelchair or assistance. In Istanbul, there was a considerable amount of people waiting to check bags but there were no agents at 2 counters and it really bothered the people waiting and waiting for them to show up. Then the baggage loading track stopped and it stopped all the traffic for a while. Inconveniences but, nevertheless, it affected the travelers anxiety."
Плюси: "I got a return ticket from Houston to Lagos, the first leg of my trip went pretty well, no hassle at all, the staff and crew were great and professional."
Мінуси: "But the second leg of my trip which was Lagos back to Houston was horrible, the Turkish Airlines employees at the Murtala Mohammed International airport Lagos were the worst ever, unprofessional, rude and lack basic knowledge of boarding. Decided to do their own thing rather than what the airline allows. It's almost like they lacked training or just don't want to learn. No accountability whatsoever as one of the employee said "it's not like it's gonna affect my job anyways". Poor poor terrible customer service, no courtesy, no etiquette. I can go on and on but ain't nobody got time for their negativity."
Плюси: "I like the comfort, food and the entertainment."
Мінуси: "As much as I love flying Turkish Airlines, they have this problem of boarding passengers on time as they now feel like "hot cake." They need to improve in this aspect."
Плюси: "Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom"
Плюси: "Very spacious seats, attentive and friendly crew, delicious food selection and presentation of food, fresh food offered for snacks, outstanding lounge in Istanbul"
Мінуси: "Extra security check before getting on the plane during which my 11-year-old son was separated from me since they had different lines for males and for females."
Мінуси: "After having booked an aisle seat near many family members I was traveling with, a Turkish airlines crew member came and asked me to move seats so as to accommodate a couple that wanted to sit together. I willingly gave up my seat to allow this. The crew didn't have another seat in mind, however, and I spent several minutes simply waiting in the aisle before they shuffled me to the front of the plane and made me sit in a much worse seat--a middle seat nowhere near any of my family members, nestled next to a large man who was clearly extending well into the seat they meant for me to take. It was clearly a terrible seat and I made the following 12 hour flight in significant discomfort. I was very dissatisfied with the crew's behavior. When a passenger books a comfortable seat near my family, and willingly gives it up to accommodate other passengers, they should not be treated so poorly"
Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
Плюси: "They run a quality airline, inexpensive and a lot of direct flights to a lot of locations."
Мінуси: "This flight was a terrible experience and the longest day of my life!! That having been said, Turkish airlines had little control over most of it. I could tell the staff was just as tired of the long day as I was, but they held it together and performed adequately. I thought we were all going to die on the landing! I don't know what happened, but I was waiting any moment for the 777 to just roll and go up in flames! It took 1 hour and a half to get our checked bags. Don't know if there is a way to speed that up, but it was the icing on the cake after having spent 16 hours on the plane."
Плюси: "Service, Food, Crew, short announcements, boarding, entertainment"
Мінуси: "AC unit was off while boarding, first 20min it was super hot. AC turned off again about 30min prior to landing, again the plane heated up rather quickly."
Плюси: "Everything this airline goes out of their way to make the flier happy and pleased, food and entertainment superb and American Airlines in general should learn from them"
Плюси: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Мінуси: "New US regulations requiring tablets and laptops to be stored in checked baggage were not relayed to me. I booked the trip in February and the new regulations went into effect in March, but I was never notified. When we got to Istanbul from Brussels and made our way to the gate, we had to go through a security checkpoint where I was informed that my tablets would be confiscated and given back to me once we landed. They had a claim area set up next to our baggage claim turn-style to get tablets and laptops back, but it took us 30 mintues to get our tablets (only 5 mintues to get our baggage). Again, I realize they're only doing their jobs and this regulation is new, but the system they put in place for it and their total lack of communication for customers who had already booked trips was awful. Also, at the checkpoint I was told my tablets would be confiscated and my passport had a sticker put on it. I moved down the line where I was told they would take my tablets and the next guy told me I was clear to go. I asked for verification and he ushered me along, so along I went. Then, while sitting in the plane waiting to leave, a group of 5 or 6 people came on board and searched me out, saying they didn't have a record of my tablets being handed over. I told them I was told to move on at the second checkpoint and they gave me a look as though I was lying, but then said it wasn't my fault and made me retrieve them from my bag and hand them over. It wasn't a huge deal, but it sure did make me look like an idiot in front of everyone else on the flight who could see it happen. The whole reason we brought our tablets was to read books on the flight, and a 13 hour flight doesn't exactly go by quickly. I udnerstand they're just doing their job, but they should have sent an update to people on these flights."
Плюси: "Entertainment on board was the best part. Food is decent."
Мінуси: "Worst customer service I've ever had in an airport at Attaturk. Turkish airline staff was horribly rude, wouldn't acknowledge their mistakes, very uninforming and all of it to pretty much force you to pay the airline more money in penalty fees for changing flight arrangements and new ticket purchases. And be careful THEY DON'T have any announcement on the intercom system at Attaturk (I had no clue as to that being the case there, nor have I ever been at an airport that doesn't). No boarding announcement, no gate change announcement, no nothing.....and if and when you miss a flight because you didn't know the gate changed while you're sitting at what you thought was your gate and no one bothered to let you know (including the person who checked your boarding pass when you came into that gate area, it's down hill from there! They will tell you it's your fault and not give a dam* what you say to argue otherwise....and......if you don't pay the penalty they dictate to change your flight ($1114 on a $780 ticket in my case so I purchased another ticket on Turkish air on my own for $236 to get me where I was going), they WILL cancel your return flight without telling you, at which point you will have to buy a new ticket to get back home and they end up getting the money out of you regardless. This was an absolute nightmare of a trip, couple with being treated like dirt by everyone at the airport. I will not ever again fly Turkish Air if I can help it."
Мінуси: "Boarding process in Istanbul was very difficult. 5 security checks just getting from the plane from Brussels to our gate is excessive and time consuming. Very little organization at the gate as well. Not smooth at all."
Мінуси: "They made us choose an alternate schedule and offered our money back completely 1 week before our trip. This change by Turkish Airlines cost me $610. I had to rearrange the flight schedule for the person dog and house sitting for me. We had to spend an extra vacation day from work. The hotel Turkish Airlines put us in had terrible food and was so isolated that you could not walk to a restaurant. This airline was the lowest price, but I will definitely be looking for a different way for my next trip."
Плюси: "good movie selections"
Мінуси: "We were pushed to stand-by at the check-in and were told that seat number would be available at the gate. However, this never happened. At the gate, we (30+ people) were told that there are no more seats available on the plane and we have to go to their customer service for another flight. There are no Turkish Airline staff at the gate to explain why this would happen and provide any assistance. We spend the next 2 hours trying to get boarding pass for the next day's flight and the hotel. Again, no apologies nor explanation were given. Thank you Turkish Airline for wasting 1 day of my life. I will try to avoid this airline in the future."
Мінуси: "For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat."
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"
Плюси: "Food was excellent. Service was awesome."
Мінуси: "poor customer service and lack of speaking english made the trip very challenging. I don't think i will travel with Turkish air again."
Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."
Плюси: "Onboard experience very good. Food, entertainment, facilities. Tight seats - per usual."
Мінуси: "Getting boarding passes and checking luggage took two hours. Literally was being dealt with for two hours personally while a couple employees typed and complained to reticket us after airline inexplicably cancelled our reservation on flight home. Until about 30 minutes before departure, no employee had assured us we would get on the plane we paid to be on. Just no concern for the anxiety we were dealing with - and Turkish caused."
Плюси: "Turkish delights on-board"
Мінуси: "Chaos at the Istanbul terminal. Connecting flight was literally a mile away. We had to run through the entire terminal only to miss our connection. No help/information from the airline. They made us walk even more to get us transferred to hotel for a night. Their crew repeatedly lied about how to get new boarding passes as they were busy and didn't want to do it for us. Sent us to another transfer desk. No veg. food option even after making a special request. They said sometimes those mistakes happen. You can't call the crew from your sit to get snacks. They make you get out of your middle sit and walk to the back of the plane to get a sandwich. The boarding process at the Istanbul airport is even more chaotic. They have their own security (after having done security at the o origin in Rome AND at the IST airport), which requires standing in an hour long line and getting profiled and judged by the airline staff."
Плюси: "When we couldn't fly United (due to cost) we were not sure what to expect from Turkish Airlines since we didn't know anyone who had flown it before. It was very pleasant and we thoroughly enjoyed the flight. We felt like we received first class treatment in the economy section of the plane. From warm hand towels, beautiful menus for meals and beverages available, a toiletry bag and much more. The inflight entertainment was awesome. Love the large screen and the touch screen abilities. So many great choices."
Мінуси: "The temperature of the cabin changed drastically from being very hot to very cold in a short matter of time. The boarding process was also not organized well at all as we lined up in our groups, but people did not follow this so although we were group A, somehow people from lower groups were boarding before us. The seats were a bit hard."
Плюси: "Really amazing except for..."
Мінуси: "Stewardesses did their jobs, but as far as checking on passengers at non-food and assigned drink times, they were sitting in the back drinking coffee and talking. On top of not making rounds, there was no call button to summon a stewardess. Twice, my husband who was ill had a "coughing attack" and needed a glass of water... there was nobody was available. A passenger had to go and get them from the back. Perhaps due to this being a 13 hour flight, this is not a normal situation for them, but to go three hours at a time without taking a stroll through the cabin seems unprofessional. Otherwise this airline really does amazing service! I did not realize that such airline service still existed. American ones should pay attention!"
Плюси: "Food, crew"
Мінуси: "The flight TK 119 (Khi - Istanbul) reached Istanbul late by half an hour. The layover at Istanbul was 1 hr 25 m. The distance to reach Gate 504 was terribly long. I had to run all that long distance to reach gate. After passing thru security checks, etc. I was completely exhausted. All that trouble to be dropped from plane on the runway and then using bus to reach terminal building and vice versa for the onward flight TK 33, was a terrible experience. The layover time and the lengthy and tiring procedure need immediate revision and rectification. Instead of comfort, passengers get high blood pressure and exhaustion. Very troublesome experience."
Мінуси: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"
Мінуси: "No option to watch movies"
Мінуси: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."
Плюси: "the crew were amazing, very friendly, welcoming and attentive."
Плюси: "Very nice, pleasant crew."
Мінуси: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."
Мінуси: "Wifi didn't work"
Мінуси: "No delays. And have the terminal bridge in working order"
Плюси: "Delta always does a superior job - domestically and internationally!"
Плюси: "Nice plane and super nice crew."
Плюси: "New plane with great entertainment arrived 30 mins early"
Плюси: "The crew did their best to accommodate for the hot mess."
Мінуси: "The temperature was unbearable. My dirt and pants were soaked with sweat. It was very hot."
Плюси: "Quick boarding, extra space to put things in front of you"
Мінуси: "The plane was hot"
Плюси: "The crew was very accommodating and found me a new seat when I requested one."
Мінуси: "My assigned seat was next to a morbidly obese man. He overflowed his seat and took up at least five inches of my seat. The seats have become so narrow that even an average weight male has trouble fitting his shoulders into the seats."
Плюси: "Timing of the flight and the luggage step by step notification"
Мінуси: "8 hours waiting in airport for a flight that could have been canceled at 3pm and given us our day back. We are traveling as a couple and one of us has a medical procedure scheduled that can’t be canceled. The lack of preparedness for this weather situation is disheartening."
Мінуси: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."
Плюси: "Vivian and her coworkers were fantastic!"
Мінуси: "1/12 hours late had to change out equipment"
Плюси: "the plane was large, we departed on time, the flightcrew was extra friendly and attentive"
Мінуси: "Seat were tight and the upgrade fees and not affordable"
Мінуси: "My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back."
Плюси: "Costmer service great"
Плюси: "Everything was smooth and great! Delta is really big on on time flights and I like that!"
Плюси: "Nice flight and good staff and service"
Плюси: "One crew member, young dark haired woman, was particularly accommodating. Male attendant was firm and funny."
Мінуси: "Typical cramped plane, too many planes going out of same gate are simultaneously"
Плюси: "Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line."
Мінуси: "Almost everything besides the staff on the plane"
Плюси: "Crew was very helpful."
Мінуси: "Food was terrible and check in can be more organized."
Плюси: "Friendliness, spirit, organization of crew."
Мінуси: "The obvious- no leg room, no food"
Плюси: "Great polite and personable crew. Quality food snacks that accompany the beverage."
Мінуси: "The seats weren’t very comfortable or spacious. And the get your seat at the gate process is a little unclear"
Плюси: "The air staff were very nice and attentive. Menu choices were varied and reasonably priced."
Мінуси: "The microphones didn't work well and hearing the staff was difficult. I saw several load before their zone was called with nothing said to them. When I paid to upgrade zones that is very annoying. Please quit shrinking the passenger seat size."
Плюси: "Left on time. Arrived on time. Seat was ok. Meal was ok. Crew was professional."
Мінуси: "Long wait at immigration in Paris (not Delta's fault)"
Плюси: "Finally, we got to use a jet bridge in Guadalajara !"
Плюси: "More entertainment options were added. Thank you"
Мінуси: "It didn't fly fast enough. Jk. Not much to say"
Мінуси: "Aircrafts were not maintained well and they had to return causing a 4+ hr delay"
Плюси: "Delta was so accommodating"
Плюси: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Мінуси: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Плюси: "Entertainment, food having only two seats on our side of aisle."
Мінуси: "Leg room"
Мінуси: "Seating has gotten WAY too tight. Will not do that again ... discomfort, inability to even stretch a little bit caused painful nerve flare?"
Плюси: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"
Плюси: "shorter flight"
Мінуси: "Entertainment system is not working."
Плюси: "Movie selection"
Плюси: "lte leaving Houston, cancelled flight back from Atlanta, reset to 3 hrs later, wound up leaving 12 hrs later."
Плюси: "Nice FA's"
Мінуси: "We landed early and spent 30 minutes waiting for a gate. Really?"
Плюси: "Nothing. We missed our flight due to the fact that no one was at the counter to check us in and we weren't allowed to check in online."
Плюси: "TV/Movies were a welcome distraction"
Мінуси: "The flight was an hour late and I missed the meeting I was flying for in the first place"
Плюси: "The crew was very nice"
Мінуси: "Most of the food on the menu was not available"
Плюси: "First flight was not sold out which allowed me to change seats"
Плюси: "Actually, the entertainment was non-existent. It's a fairly short flight on a commuter jet, so there is no entertainment system."
Мінуси: "There was no dinner service in first class!"
"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."
Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"
Мінуси: "Unexpected $100 baggage fee for second checked baggage"
Мінуси: "I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!"
Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"
Плюси: "Super comfortable"
Мінуси: "Every think was very better"
Плюси: "Leg room"
Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."
Мінуси: "Good food, on time and semi comfortable seats"
Плюси: "Nice to have more legroom, crew was egficient and accomodating, they treated a sick passanger in the row in front of me with great empathy and professionalism."
Мінуси: "Food need be much better"
Мінуси: "Better selection of entertainment"
Плюси: "Everything, comfort, quietness,"
Мінуси: "Boarding, de-icing made us wait long on plane n it got stuffy"
Плюси: "Everything was great. The crew was outstanding!"
Плюси: "service much better Dennis was excellent and attentive!"
Плюси: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Плюси: "I’ve travelled many times with Lufthansa and I always enjoy my trip. The crew are always attentive and caring. I always recommend Lufthansa to all my family and friends, and I will continue to travel with Lufthansa."
Мінуси: "So bad"
Плюси: "Business class"
Мінуси: "Nothing not to like"
Плюси: "Movie selection. Flight attendants very polite and friendly and helpful. Roomy upstairs with room to stretch and stand."
Мінуси: "Poor wine selection (one red one white) Flight attendants overserved alcohol to passenger in my area to point of slurring and not walking off plane. Food..bread hard and poor."
Мінуси: "First flight was delayed too much for me to make a connecting flight to Frankfurt. Had to ask twice to be rebooked. Had to connect through Chicago O'Hare and walk for miles there. Arrived in Germany 3 hours behind schedule."
Плюси: "Entertainment was good and varied"
Мінуси: "Seats were horrible. I'm only 5'1" and the seats were too short. Also there was no room under the seat in front of me so that the backpack that always fits completely under the seat in front stuck out and there was no room for my feet. I could not move. Food nice but pretty tasteless."
Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Мінуси: "Can’t tell you anything- missed connection"
Плюси: "The price was fair and updated information on flights were sent to my phone."
Плюси: "food was excellent"
Мінуси: "no 'breakfast' specifically, other snack items were available"
Мінуси: "They lost my baggage for three days, and it would have been four if I didn’t drive to the distribution center to pick up my bag."
Мінуси: "I am 5'4" and weigh about 110 lbs. I was seated between two very large men who could not fit into the cramped seating and caused me to sit with my legs cramped and no arm rest. One was drinking heavily and the other watching open on his phone both of which made me even more uncomfortable. To make it even worse my TV was broken and there was nothing for me to do but be miserable for an 11 hour flight. Worse trip of my life."
Мінуси: "Never made it and they knew several people were still in customs"
Плюси: "The food was delicious."
Мінуси: "I missed my Lufthansa flight due to being parked away from the Frankfurt airport which caused us to be late, which caused me to be late to my already closely booked connecting flight. That was extremely inconvenient. Lufthansa was amazing at getting me a same day rebooking, but the UA plane I was booked on was a little older. I was already a bit sick with a head cold and the heating element was very dry heat.. it made everyone pretty miserable on the flight. I was a bit disappointed to have to be rescheduled off of Lufthansa."
Плюси: "Crew, condition of planes, food all excellent"
Мінуси: "Connection at Frankfurt bad. Had to be unloaded from plane and put on buses and dumped at terminal. Extra 25 minutes plus customs and ran to make connecting international flight. They have a HUGE opportunity for improvement in the way they move people in Airport."
Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."
Плюси: "Same as a above"
Плюси: "Sweet crew with a lot of patience."
Мінуси: "The plane was full of immigrants and they left a HUGE MESS everywhere. Half eaten chocolates, wrappers, cups and you name it strewn all over the floor and aisles. It was disgusting to sit through 10.5 hours of. Somehow though, they knew how to watch Baywatch."
Плюси: "Everything!! Flight was great!!"
Плюси: "Selection of meals (veg / non veg), nice and polite crew, selection of entertainment options, availability of drinks and snacks on the plane in between meal service. Seats are decent in size and comfortable in the economy class, the aircraft feels like new, clean and fresh."
Мінуси: "The movie selection button on the screen is a bit hard to use and slow scrolling thru the titles. Nonetheless, enjoyed watching movies. Good variety of movie genres."
Плюси: "You can't beat the German's at efficiency. Awesome!"
Мінуси: "Houston isn't their hub and I have to put up with United."
Мінуси: "We were late, had to run through the airport just to catch our next flight"
Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Плюси: "I have always wanted to travel with Lufthansa and will do so in future too. For my wife it was her first and she loved it."
Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."
Плюси: "Without a doubt, the flight crew on this flight was amazing. They went out of their way to assist everyone and make sure that people had whatever they needed."
Мінуси: "The chairs were small, even though we upgraded to economy plus, and the outlets and my tv screen did not work. On a 10 hour flight, that's a big deal! It seems like I paid extra to get less. Terrible!"
Плюси: "Good entertainment options"
Мінуси: "I got 2 vegetarian meals on this flight. The first one was so mushy that it induced my gag reflex. I managed one bite and no more. The second meal had some ravioli that was much better but still was heated unevenly. But at that point I was so hungry that I ate it anyway. The boarding was chaotic because all economy rows boarded at the same time"
Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"
Плюси: "Excellent all around.!"
Мінуси: "Only complaint is the comfort of the seats on Airbus 380-800. Not as comfortable as on other airlnes/planes, especially given 10+ hours flight."
Плюси: "Friendly service and good food."
Мінуси: "Long flight"
Мінуси: "The seats were very cramped. A little about my height, I'm 5'2" and had a difficult time with no leg room. I sat by the window which gave me a little more wiggle room but it was not the most comfortable flight. Also a note about being able to get up from the seat to move about. The other person in the row had to get up to allow me in and out and I still had to make sure not to pull on the seat in front of me just trying to get up out of the seat. Thankfully, I only had to get out twice through the whole flight."
Авіакомпанії, які здійснюють рейси з Києва до Х’юстона , вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Х’юстона
Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Х’юстона надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Києва до Х’юстона забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Києва до Х’юстона
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Києва до Х’юстона з гнучкими умовами