Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Гельсінкі
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Києва до Гельсінкі, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Гельсінкі з Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Гельсінкі ви полетите рейсом однієї авіакомпанії, а назад до Києва — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Гельсінкі з Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Efficient flight, crew professional"
Мінуси: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"
Плюси: "Food was ok"
Мінуси: "Nicer personal at check in ,nicer crew,better food."
Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Мінуси: "everything...terrible airline"
Мінуси: "delayed flight management"
Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"
Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Плюси: "Food, clean plane, Nice staff"
Мінуси: "Flight delayed missed connection lost bag"
Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Плюси: "Food excellent,crew are friendly, polite."
Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."
Мінуси: "Big uncertainty and running to catch the connection flight. Bad feeling. Probably the delay was not caused by the airline, but the crue could not guarantee that the connection woul wait."
Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"
Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."
Плюси: "The food and entertainment was good. The crew was very nice."
Плюси: "It was a short flight. Lemonade"
Мінуси: "All was fine."
Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
Плюси: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"
Мінуси: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Плюси: "Freebies gifts"
Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."
Мінуси: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
Плюси: "Flight attendance service is great"
Мінуси: "Boarding process too complicated with several security check points make the travel more difficult"
Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"
Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."
Плюси: "Food was great, service was great, excellent in-flight entertainment."
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"
Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"
Мінуси: "Everything was really good"
Плюси: "A lot of food and drink, toothbrush, slippers, etc."
Мінуси: "The audio jack didn't work well on my last flight and one attendant kept accidentally hitting my arm and getting my order wrong."
Плюси: "Food was excellent. Service was awesome."
Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."
Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."
Плюси: "I didn't like anything! Extremely disappointed and not planning to fly with Turkish Airline again. I been flying with Lufthansa since April 1993 twice sometime 3 times a year and I don't remember ever being annoyed, disgusted, treated poorly and rudely and disturbed with any of their flights as I was on Turkish Airline! Ms. Meryam was the rudest human being/ female I met so far! Extremely rude , unprofessionally and very unfriendly Ummi G. Gunturk"
Мінуси: "I didn't like anything! My seat was broken, didn't move , the seat arm was broken , TV screen was broken and the crew didn't have the curtesy to even bother to upgrade me to a better seat. Instead the dumped me to the second to the last seat all the way in the way which the seat didn't work either. I been on the broken seat with my neck braces around my neck on (due to a neck injury) for 11 hours and the crew didn't give a damn about me!!"
Плюси: "The provide very good service."
"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."
Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"
Плюси: "Crew was professional and helpful."
Мінуси: "The seat was narrow for business class."
Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."
Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"
Мінуси: "Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning."
Мінуси: "Thanks Lufthansa for amazing service!"
Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."
Плюси: "excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it"
Мінуси: "wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft"
Мінуси: "Food need be much better"
Плюси: "it’s wasnt a full flight, so that was nice"
Мінуси: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Плюси: "Staff were very nice. Flight arrived on time."
Мінуси: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Плюси: "Leg room, comfortable seats, staff great"
Плюси: "Check in was easy, flight was smooth, had good seats with legroom. Liked receiving updates on phone."
Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"
Мінуси: "Seats in row 56 are too tight."
Мінуси: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Плюси: "Everything was dood"
Мінуси: "No complains"
Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Плюси: "The takeoff and landing were smooth. The food and service was good."
Мінуси: "The screen for viewing movies were not functioning all the time"
Плюси: "The price was fair and updated information on flights were sent to my phone."
Плюси: "Everything was good! I didn’t have any problems with that flight!!!"
Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"
Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."
Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."
Плюси: "Fast boarding, friendly crew"
Плюси: "Everything!! Flight was great!!"
Мінуси: "The seats were uncomfortable."
Мінуси: "We were late, had to run through the airport just to catch our next flight"
Плюси: "All great"
Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"
Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."
Плюси: "On time"
Мінуси: "Uncomfortable seats"
Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."
Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."
Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"
Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"
Плюси: "Great service, great friendly crew and great food!"
Мінуси: "Kosher snacks were missing.."
Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."
Плюси: "La ponctualité."
Мінуси: "Variété des boissons proposées."
Мінуси: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Плюси: "Crew memebers"
Плюси: "Entertainment programs"
Мінуси: "New variety of food"
Плюси: "Check in agent extremely helpful and friendly."
Мінуси: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."
Мінуси: "Entertainment worked sporadically"
Плюси: "The whole crew is so kind"
Мінуси: "Delta made my whole first flying experience the best."
Мінуси: "More options for gluten free food. Always get the same dish"
Плюси: "Great food and friendly crew."
Мінуси: "Seatback system was old and not very functional."
Плюси: "Good crew, as usual with Air France."
Мінуси: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
Мінуси: "boarding wasn't good."
Плюси: "The crew was friendly and always came around with water."
Мінуси: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Мінуси: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Плюси: "On time, staff was nice."
Мінуси: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Плюси: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Мінуси: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Плюси: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Мінуси: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Плюси: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Мінуси: "The seat padding is rather thin."
Плюси: "Quick and efficient not lying more to say or critique."
Мінуси: "Coffee and a bread roll as a snack??"
Плюси: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Мінуси: "Business class seating on the AirBus 318 is very cramped."
Мінуси: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Плюси: "The only thing that I like about the flight was that it was easy to boarding"
Мінуси: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Плюси: "Very quiet"
Мінуси: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Плюси: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."
Плюси: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Плюси: "Enjoyed my food, especially tasty for airplan fare!"
Мінуси: "Not enough leg room"
Мінуси: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Мінуси: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Мінуси: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Плюси: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Мінуси: "no complaints"
Плюси: "Staff was nice"
Мінуси: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Плюси: "Crew was nice and responsive"
Мінуси: "The overall experience is regular at best"
Плюси: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Мінуси: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
Плюси: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Мінуси: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."
Мінуси: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
Плюси: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Мінуси: "Late leaving and arriving."
Плюси: "Cheap aircraft, not even headsets"
Мінуси: "Dirty aircraft, I expect more when I pay a lot"
Плюси: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Плюси: "Good seat near the front."
Мінуси: "Delayed arrival by 30 minutes."
Плюси: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Плюси: "Cabin Crew and food selections were top notch"
Мінуси: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."
Плюси: "tool me safe from one airport to another"
Мінуси: "wait time, food"
Мінуси: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"
Плюси: "The food was good, the staff was very friendly and very nice,"
Мінуси: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"
Плюси: "I like the service of AF"
Мінуси: "Small leg space"
Плюси: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Мінуси: "Vegetarian food choices always leave much to be desired."
Мінуси: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"
Плюси: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Мінуси: "Although incoming plane arrived late, flight home arrived 20 minutes early."
Мінуси: "To many announcements on a overnight flight."
Плюси: "Boarding and such was straightforward and easy"
Мінуси: "Everything is uncomfortable"
Плюси: "Smooth flight. Perfect service."
Мінуси: "Better reading material"
Плюси: "Everything except the delay"
Мінуси: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"
Мінуси: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."
Плюси: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Мінуси: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."
Мінуси: "Flight attendant didn’t smile @ all, it was like we are on her way."
Плюси: "Nice stuff."
Мінуси: "Probably teleportation?"
Плюси: "Clean airplane nice pretty stewardess in short dress."
Мінуси: "Probably private jet whit hot tub."
Мінуси: "Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late."
Мінуси: "The crew might be greeting passengers onboarding."
Мінуси: "Sēdvieta neērta un nepiemērota gulēšanai."
Мінуси: "Nothing in time"
Мінуси: "One Toilet for a full plane with 150 passengers...."
Мінуси: "At least a complimentary glass of water or juice in Economy."
Плюси: "Arrival in time"
Мінуси: "Compartment for hand luggage was full, no space"
Плюси: "Big space to front seat"
Мінуси: "offer drinking water"
Мінуси: "No information was avSo pick a couple up listen to this device again also right now dictation right now"
Мінуси: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"
Плюси: "The airplane was brand new. The crew was very friendly"
Плюси: "everything was good enough"
Мінуси: "I would like a meal and drinks on the board"
Плюси: "Food offered on flight even though short trip"
Мінуси: "Was delayed so being on time"
Плюси: "All fine"
Мінуси: "Flight delayed 2 hours"
Мінуси: "Horrible customer support"
Мінуси: "would not check my bag to final destination"
Мінуси: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"
Плюси: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."
Плюси: "Short, convenient, direct, value for money."
Мінуси: "Not comfortable, small plane."
Плюси: "Newer plane."
Мінуси: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Плюси: "Nice new propeller plane on time"
Мінуси: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."
Плюси: "If water was free it would be better. Other than that everything was fine"
Мінуси: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"
Плюси: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"
Мінуси: "I needed to cancel the flight a month before, and I got no refund"
Плюси: "The helpful ground person at check-in."
Мінуси: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"
Плюси: "Professional appearance"
Мінуси: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."
Мінуси: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Мінуси: "No food or entertainment."
Плюси: "Boarding went well and crew was nice."
Мінуси: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."
Плюси: "Everything was very smooth and the crew was very attentive."
Плюси: "It got me from point A to point B."
Мінуси: "Seat was uncomfortable and next to an odorous toilet."
Плюси: "It was very easy to print boarding pass."
Мінуси: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Мінуси: "Check in staff at Riga airport were rude. Check in Maine issued the same boarding pass twice, so one of us had no boarding pass. Security line was insanely long--30+ minutes! On board you pay for everything, even a glass of water. Tiny seats and the person behind me kept pushing on the back of my seat. Very uncomfortable! Will never fly airbaltic again."
Плюси: "Flight was on time which was surprising given a late snow storm in Tallinn."
Мінуси: "The flight was fully booked, and the system re-assigned seats for a number of passengers. This created confusion as passengers arrived to their assigned seats to find other passengers in the seats. There also appeared to be a miscommunication between the crew as some crew members said to passengers whose seats were taken they should sit anywhere, whereas other crew members tried to get everyone back in their assigned seats. This was frustrating. Also the overhead bin lockers are very difficult to open"
Мінуси: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"
Плюси: "New Planes, crew"
Мінуси: "Entertainment cost !!!"
Плюси: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Мінуси: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."
Мінуси: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"
Плюси: "Clean and modern airport in Riga Baggage well handled on connection"
Мінуси: "Riga to vilnius delayed 2 hours"
Плюси: "Boarding, comfort"
Мінуси: "SAS didn't let me check in my flight to final distinction, so I had a problem."
Мінуси: "Lead turblence"
Плюси: "The seats were comfortable and the crew were very professional."
Плюси: "I liked that the flight was short."
Мінуси: "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."
Мінуси: "App was down couldn’t check in had to pay cash(euros for trip). 250 euros for 180 pound as Ryanair only accepted pound (had to change at airport hence the rates) absolutely disgusting"
Плюси: "Flight was on time"
Мінуси: "Boarding should have been smoother."
Плюси: "Checkin and security Quick passport control and luggage"
Мінуси: "The plane was late, boarding process very slow, Lon wait to disembark"
Мінуси: "No delays"
Мінуси: "Bad baggage policies"
Плюси: "Yes, the onboard crew did a great job."
Мінуси: "Their crazy rules with “hand luggage” makes me nuts."
Плюси: "The flight was quick, customer service was good on the plane"
Мінуси: "Checking in online was a nightmare as the site kept freezing, there was a mix up with my priority and cabin baggage, I was told by the webchat team that this had gone through but not on my boarding pass, when I got the the airport the Ryanair staff were extremely rude to us, they sent us to the back of the queue I front of everyone and then told us we would have to pay to take our bags with us, they then had to be out on the hold. When we got back to Birmingham we then had to sit on the plane for around 15 minutes as there was not a slot for us. I spent hours of my 2 day break trying to sort check ins etc, I would never fly with Ryanair again."
Мінуси: "Kayak provided Ryanair an incorrect email address I could not sign in on line. Unsure if I would be able to board, I had to buy another ticket from Ryanair on line. Never again Kayak."
Мінуси: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."
Мінуси: "Stayed at steansted for like 20 min"
Мінуси: "Daylight robbery. I got charged 55pound for not checking in online 2 hrs before. I felt disgusted by this ridiculous amount as I had no idea. Really frustrated with your search engine and Ryan air for not making this very clear"
Плюси: "like the priority lane, so that I got onto the airplane first"
Мінуси: "Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded."
Плюси: "Flight arrived in time"
Мінуси: "No entertainment"
Мінуси: "The flight was delayed 40min without any explanation or announcement from captain. We just sat on the runway for 40min."
Плюси: "Efficient - low cost - no frills - worth paying the few euro extra for seat, priority boarding and cabin bag . Bus to station is right outside airport In Treviso and it is only $3.50 for train to Venice sl ! Bargain travel can’t get much better than this :)"
Мінуси: "Perfect for the price"
Мінуси: "The flight was significantly delayed because of a woman having a panic attack. Other people should not have to wait because one person is afraid of flying."
Плюси: "Crew was nice"
Мінуси: "Boarding delayed 30 minutes without a heads up. Crew allowed kid to run the aisles and listen to loud show without headphones. Had to walk to a different terminal to pick up our bags."
Мінуси: "Issues getting checked in. Multiple lines which we were ushered from and to only to be told to go back to self check kiosk. By the time we get to self check kiosk for the 2nd time our gate is closed and we’ve missed our flight. Not sure why the person at the check in counter couldn’t check our bags for us and get us moving through security??? No offer of any reimbursement and additionall cost for new flight later in the day at more than twice the cost of the flight we missed. Lack of clear direction or any semblance of customer service. I guess you get what you pay for..."
Плюси: "Boarding was by bus but worked out ok."
Мінуси: "Chaos over seating families together, one family of two adults and two infants got moved twice, another family was moved once due to allocated seating not putting families together. We eventually offered our seats to try and help out which eventually the reluctant crew accepted. Emergency exits row passenger was allowed to keep their handbag and another had a plastic bag under their seat. (Regulations state no bags at emergency exits). One passenger was chatting using his mobile phone during taxi out. Captain having exited the flight deck for a break then opened the cockpit door and whilst remained open then proceeded to have a nice chat with the cabin crew. Crew were having a bad day. Food was over cooked and nasty. Seat comfort apauling no elbow room and no legroom, still as Ryanair say you only get what you pay for whereas I’d rather have value for money rather than just a cheap and nasty experience."
Плюси: "Boarding and flying time very good"
Мінуси: "Noisy passengers (stag party and 40birthday)"
Мінуси: "Delayed take off 20 minutes late from Cork, now at STN, we stuck on the plane because the ladder and stairs to get off the plane are not ready?????? Do we blame Ryanair???? Second time I have had this excuse while flying with them!!!! Maybe this is what you get when you fly with an airline who cut corners and costs?????"
Плюси: "Early take off and excellent all round"
Мінуси: "They charged me 50 € because I was unable to check in online"
Мінуси: "-On 20/12/2017 the flight was expect at 09:50 it was delayed until midday. -On 05/01/2018 I had received a message(on my mobile phone) to confirm my return and I try many times to do it without success. so i did my best to trying to call the number 080000834000 and the person who attended my call ask me to repeat several times which it make me disappoint. So i have to paid 50. 00 euros for it and plus I had to pay 40.00 euros for each suitcase (total 2 suitcases = 80.00 euros) Which i suppossed i had been paid when i booked my holidays, and no much information has been given in it. in the end too expensive. I will look at other low cost airlines in the future."
Плюси: "Cheapest way"
Мінуси: "Now must pay extra to sit together a new low Baggage costs as much as another fare All flights were at least an hour late Boarding doors kept open on freezing cold Stansted tarmac creating a wind tunnel inside with no heat turned on. Poor flight attendants in short skirts and panty house working in these conditions is outrageous!"
Плюси: "Not much, should have taken British Airways . Lots of hidden costs"
Мінуси: "Low cost ticket, high price side cost."
Плюси: "At least we arrived at our destination intact."
Мінуси: "Cabin attendant (male, manning the aft galley) bumped into my knee while rushing down the aisle, and stopped to yell in my face -- I was asleep at the time. 0/10 will not fly Ryanair again."
Плюси: "Deboarding and never having to fly Ryanair again."
Мінуси: "Our inbound flight was cancelled. The outbound check-in agents we're rude. Forced to print our tix before arrival we "failed to read the fine print" that we were supposed to undergo a "visa check" before the gate. Whatever the heck that's about. First time requirement and totally obtuse. Gate agents did their best to humiliate. No inflight free services. Just be glad you aren't made to pay to pee (yet)."
Мінуси: "Flight was cancelled. Ruined my travel plans and made me miss another flight, bus ride, and also got charged for a hostel I never made it to. Thanks Ryan air!!"
Плюси: "Nothing, I booked and tried to cancel within a few hours because I was not able to take the flight."
Мінуси: "I tried contacting Kayak to cancel my flight and Ryanair and neither would let me even though I was within my 24 hour cancelation time."
Плюси: "The plane was clean, and looked new"
Мінуси: "No space for my legs"
Плюси: "Throughout flight constantly making announcements like an auction to sell you stuff was late to arrive"
Мінуси: "If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back"
Мінуси: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Плюси: "They play music while boarding"
Мінуси: "Seats don't recline No complementary water AC barely works They make you line up 1 hour before boarding"
Плюси: "It would have been good to know in advance that checking a bag would cost half as much as the flight itself. But why did I have to check in online then stand in line to be told to stand in a second line to pay for my bag only to stand in the same line again to actually do the check in? Why? When it was done I asked the agent where to go to find the gate and he only waived on the next customer. I didn't seem to be worth his attention."
Мінуси: "Customer service"
Мінуси: "It was delayed about 40 min"
Мінуси: "Rude customer service"
Мінуси: "on my trip from madrid to rome I was charged 30 Euros for a boarding pass although I had the ticket downloaded on my cell phone. I will dispute the charges through the bank . My return trip I had no problem with the downloaded tickets on my cell. Ryanair will be hearing from my bank in references to those charges"
Плюси: "Ryanair professionals are soo better than a few years ago"
Мінуси: "To pay for water if I feel thirsty during the flight"
Плюси: "Website confusing. Check in is not checking in! No help at airport otherr then go to terminal T1. Website at airport did not work!? Flight was 2 hour late to destination.by"
Плюси: "The price is great. Friendly crew."
Мінуси: "Delayed with no explanation. Chaotic boarding. Super cramped seats."
Плюси: "Had seat assignment with my husband. Short easy flight"
Мінуси: "Seats didn't adjust. Plane could have been cleaner"
Плюси: "Planes are new."
Мінуси: "Ryaniar uses questionable practices to charge for services that are free on almost all other airlines. What is most offensive is not the fact that they charge but they make it difficult for passengers to reduce or avoid such fees."
Мінуси: "The check in online. I don't understand the wisdom of charging a fee to do a normal check in"
Мінуси: "Flight was significantly delayed, slow boarding"
Авіакомпанії, які здійснюють рейси з Києва до Гельсінкі, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Гельсінкі
Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Гельсінкі надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Києва до Гельсінкі забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Києва до Гельсінкі
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Києва до Гельсінкі з гнучкими умовами