Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Дубая
Авіакомпанії Ukraine International Airlines, Ethiopian Air та flydubai не стягують зборів за внесення змін та скасування бронювання на рейси з Києва до Дубая. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Києва до Дубая, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Дубая з Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Дубая ви полетите рейсом однієї авіакомпанії, а назад до Києва — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Дубая з Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
"This was the worst meal I ever had on a flight. It was undercooked pasta with unflavored tomato paste. Horrible."
Плюси: "Efficient flight, crew professional"
Мінуси: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"
Плюси: "Food was ok"
Мінуси: "Nicer personal at check in ,nicer crew,better food."
Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Мінуси: "everything...terrible airline"
Плюси: "The crew was attentive"
Мінуси: "delayed flight management"
Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"
Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Плюси: "Food, clean plane, Nice staff"
Мінуси: "Flight delayed missed connection lost bag"
Плюси: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Мінуси: "Hot, like super hot, in the aircraft. It was horrible."
Мінуси: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Плюси: "Food excellent,crew are friendly, polite."
Плюси: "Entertainment was good."
Мінуси: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
Мінуси: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."
Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"
Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."
Плюси: "Never got the chance to actually try it."
Мінуси: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Плюси: "It was a short flight. Lemonade"
Мінуси: "All was fine."
Плюси: "All went well with security and boarding."
Мінуси: "Rough air and turbulence"
Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
Плюси: "Freebies gifts"
Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."
Плюси: "Good food, very polite and attentive staff."
Мінуси: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Мінуси: "Delayed yet again"
Плюси: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Мінуси: "TV screen very far from the seat and could only interact with it via the remote control."
Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"
Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"
Плюси: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Мінуси: "Chaotic boarding procedures in Istanbul airport."
Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"
Мінуси: "Everything was really good"
Плюси: "Same as above"
Мінуси: "Same as above"
Плюси: "Food was excellent. Service was awesome."
"Was perfect for me"
Плюси: "All is excellent"
Плюси: "All was excellent"
Плюси: "The plane itself is ok. Not expecting too much from economy class."
Мінуси: "Not much really."
Мінуси: "Boarding at LAX was one hour late. And the lines were chaotic and very disorganized."
Мінуси: "Short term for the transfer"
Мінуси: "The flight was delayed an hour, this happens frequently when I travel on LOT"
Мінуси: "Not allowing babies in first class. Couldn’t sleep with the baby crying."
Плюси: "Seat was confortable."
Плюси: "The seats were comfortable."
Мінуси: "The flight was delayed for 3 hours and it did not have WiFi (even though it was a Dreamliner!)!!!!"
Плюси: "The crew was good"
Мінуси: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"
Плюси: "The entertainment selection"
Мінуси: "Seats were brutally uncomfortable. It was unbearably hot the entire flight because the air was not turned on. And there was not the advertised amount of legroom."
Плюси: "The crew was great, but my seat wasn’t that comfortable."
Мінуси: "I would probably like them to be on time because I almost missed my connecting flight"
Мінуси: "touch screen didn't work,"
Плюси: "Food was good"
Мінуси: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."
Плюси: "How quickly they boarded the flight"
Мінуси: "Not having flight delays"
Плюси: "The crew was disappointing."
Мінуси: "I had to beg for a blanket, and other basic service."
Мінуси: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"
Плюси: "the crew was really amazing!"
Плюси: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"
Плюси: "On time, stable flight without surprises"
Мінуси: "Bus takes you to and from the plane."
Мінуси: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"
Плюси: "all was ok as its a little one so very crouded no place to move but in general ok thank you very much"
Мінуси: "will recomend and would like to travel again with lot hope thatcwill have additional shop of duty free for shopping closes . toys.and more good ice creem thank you very much"
Плюси: "Comfortable seats"
Мінуси: "No TV monitors. 1-hour delay both trips."
Плюси: "It was a short, quick, pleasant trip."
Плюси: "Flight crew was good and on-time."
Мінуси: "Check-in at Budapest was horrible! Two girls working there were unprofessional, unhelpful, stood there talking and joking while my family waited. I had to sit separate from my wife and small children with special needs!!!! Fire these people!!!"
Плюси: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"
Плюси: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Мінуси: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."
Плюси: "Keeping announcements to minimum hence allowing for silence and sleep was great. Personally, being served a meal around midnight seems unnecessary. My preference would be for a bigger breakfast."
Мінуси: "Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight"
Плюси: "The landing wasgood"
Мінуси: "After the plane landed had to sit an hour in the plane cause of gate clearance . I had a connection flight I almost missed. After 9 hours travelling it was extremely stressful . The wasn working for the lady next to me ."
Мінуси: "2 hour delay and no baggage when I arrived. LOT has some serious problems!"
Плюси: "They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service."
Мінуси: "Again same thing crew unfriendly not even the smallest smile."
Мінуси: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."
Плюси: "Price of tickiet"
Плюси: "What a joke, I’ll never use LOT AGAIN"
Мінуси: "My flight from the original destination was 15 min late and they left me stranded in Warsaw."
Плюси: "Quick boarding, clean aircraft"
Мінуси: "Rude flight attendants, tv screen not working"
Мінуси: "We had a 4 hour delay getting out of Chicago and another delay leaving to come home. It makes one wonder what kind of maintenance they do on their planes."
Мінуси: "Flight was late almost two hours."
Мінуси: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."
Плюси: "The gates were close."
Мінуси: "They loaded us on the bus, then parked us in front of the plane for what seemed like 10 minutes. May have been more/less, but standing there in that stuffy bus made it feel worse than it was. Departure flight was delayed, so my 50 minute layover may have contributed to my bag not being transferred, and lost."
Плюси: "Ground crew did a good job rescheduling and arranging hotel"
Мінуси: "The flight was cancelled"
Мінуси: "Delayed one hour. This should not happen especially for an international flight"
Плюси: "We liked the cabin crew, they were friendly and helpful."
Мінуси: "Free drinks please"
Плюси: "THANKS FOR THE PRINCE POLO!"
Плюси: "Calm flight, good service, not many people"
Мінуси: "It was a bit dark and the seats were uncomfortable, the Windows were dirty."
Плюси: "Great crew and the flight was very nice. Food was decent and boarding was done as quickly and orderly as possible."
Мінуси: "While this is not the airline's fault. The guy next to me was too big for the seat and his stench was overwhelming."
"Everything is just great, it is worth paying extra, but I wish they had a better coffee."
Плюси: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Мінуси: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Мінуси: "Larger leg room"
Плюси: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Мінуси: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Плюси: "We had an eventless and safe flight and it was not too cold on the plane."
Мінуси: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Плюси: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Мінуси: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Плюси: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Мінуси: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Плюси: "crew and boarding was nice"
Мінуси: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Мінуси: "The seats are cramped and you have to pay for snacks and water"
Плюси: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Мінуси: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Мінуси: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Плюси: "Price of ticket"
Мінуси: "Seats are terrible."
Мінуси: "Application instruction on baggage hande king and que to boarding."
Мінуси: "The flight was delayed for 40 min"
Мінуси: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Плюси: "On time departure"
Мінуси: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Плюси: "Staff cheerness"
Мінуси: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Плюси: "Got me to where I was going and the airline stewards were polite and helpful."
Мінуси: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Плюси: "Everything was ok"
Плюси: "The price"
Мінуси: "The check in was not opened on time The bordibg was not possible on time"
Мінуси: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Мінуси: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Мінуси: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Плюси: "The crew was very nice. The flight was ok"
Мінуси: "Not much of a food choice.."
Плюси: "Crew nice,seats ok"
Мінуси: "Expensive hold luggage,rip off"
Плюси: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Мінуси: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Мінуси: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Плюси: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Плюси: "Flight was on schedule"
Мінуси: "No free drinking water"
Плюси: "Absolutely nothing"
Мінуси: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."
Мінуси: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Мінуси: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Плюси: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Мінуси: "The flight departed around half an hour late."
Плюси: "New aircraft"
Мінуси: "Boarding was horrendous. Flight was late in."
Мінуси: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Плюси: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Плюси: "No food or entertainment on this flight,"
Мінуси: "I found the luggage allowance confusing"
Плюси: "I will never take flight with this company again!!!!! The worst ever shame on you"
Плюси: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Мінуси: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Мінуси: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Плюси: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Мінуси: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Плюси: "Nice new plane and caught up time even though it was late leaving left Luton late"
Мінуси: "Left late"
Плюси: "There really isn't a lot to like except the base ticket fare."
Мінуси: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
Плюси: "online check in"
Плюси: "I put on my VR goggles and noise cancelling headphones as soon as I was allowed to and I watched 3D movies during the whole flight."
Мінуси: "There were too many announcements about food / things Wizzair tried to sell me, it would be best if they'd leave us alone until the end of the trip."
Плюси: "awesome UX/UI"
Мінуси: "not so great on the mobile version"
Плюси: "Very friendly crew"
Плюси: "Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll."
Мінуси: "This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency."
Плюси: "It was an easy and seemless process."
Мінуси: "The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc"
Плюси: "Loved the food in the business class and the crew was awesome."
Мінуси: "Boarding was chaos, overcrowded. They at least should give priority for business class ticket holders, and have some form of boarding criterial"
Плюси: "Arrived on time"
Мінуси: "By giving meal on three and have hours flight .not loosing my bag that has important heart medicine."
Плюси: "All fine"
Мінуси: "Seat was changed during boarding"
Мінуси: "It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant"
Плюси: "Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight."
Мінуси: "Unfortunately, due to queue for anti-icing we were delayed."
Мінуси: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"
Плюси: "Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times."
Мінуси: "It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline."
Плюси: "Nothing Actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Плюси: "Nothing at all, even if you pay me I won’t go with the same airline"
Мінуси: "The flight from ivano Frankivsk landed in kyiv at 8am local time, the next flight from Kyiv to NY was scheduled for 11am, however it was postponed until 7pm due to lack of functioning airplanes according to the dispatcher. We had to wait at the airport for a flight from Asia to arrive so that plane could be cleaned up and used for my flight. There was no hotel or food offered during 9 hour delay window in Kyiv, if you wanted something - you had to pay out of pocket which is ridiculous, hundreds of people were delayed so there was no room in the general waiting area, 9 hours of sitting on the floor for $1200, how about that? Ridiculous service at the customs, been pulled aside for a detailed exam 5 times, basically every 30-60feet, staff is extremely rude, very poor customer service.. disgusted by the experience with Ukrainian Airlines."
Плюси: "Airplane seat space"
Мінуси: "Boarding was under the rain, no one offered any umbrellas, we all stood under the rain on the stairs to a airplain, ground team was like, they really didn't what to be there..not fun boarding overall"
Плюси: "UIA offer a very comfortable seats, their menu looks great and the crew is one of the nicest I’ve ever met. I’m very proud that Ukraine has such an airline."
Мінуси: "I’m flying at leafs once a week and I always have a negative comment... but not this time! Great job!"
Плюси: "That was one of the smoothest flights and landings I’ve ever had! I was pleasantly surprised :). Props to the pilot! Seats were fine and plenty of leg room."
Мінуси: "I didn’t get an email or notification saying I could check in online. When I arrived at the airport the lady told me I had to do it at a kiosk, and luckily I got there early because at 2 hours before departure she said I would have to pay more to check in. Boarding is scary because they send guys out to try to “catch” people with overweight luggage, but I guess it’s how they make their money. Also there were tons of screaming kids and one kicking my seat, but that has nothing to do with the airline lol luckily I brought earplugs. Didn’t get the food but didn’t look too great anyways. Bring a book or something because there is zero entertainment."
Мінуси: "The worst flight ever! Flight assistants no friendly at all during all the journey and even the girls at the desk in Bangkok had no costumer service. Lunch was terrible, I left everything. I tried to order something on the menu but nothing was available. I won't flight with Ukraine international airways anymore"
Плюси: "I didn’t crash."
Мінуси: "Service is appalling. I ant deal with a small shitty seat, four dollar water, and a 6 hour delay (for a 1hr long flight). But the service throughout was just reaching new levels of low. Negative stars should be given."
Плюси: "Crew very helpful"
Мінуси: "Assistance was booked for wheelchair assistance Keiv fine ivano Rankin was told no wheel chairs available my 94 year old father it was very difficult"
Мінуси: "Kayak said there is luggage included however it wasn't included only in one way! In this case the icon should say there is NO luggage and the customer will look into it. In TLV they told me my bag is small enough to take in the plane but then in the connection all of the sudden they said I have to pay 60 euro for it!! Take responsibility for decisions your company took! You are embarrassing yourself and most important- your customers. The behavior of the staff was also ugly, disrespectful, meant to put you under pressure to pay instead of trying to help and understand."
Мінуси: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."
Мінуси: "First, the security took about 15 extra minutes trying to decide if I was the person in the passport and on my work permit. Then they brought in another person who eventually agreed that I was the one. The second was I spoke to one of the crew that I was hungry and I would not mind eating something and she showed me the menu. I told her what I would want and she said I should hold on...Then She served, I waited for about 2 hours only to be told they are out of food!"
Мінуси: "Impossible to check in at the airport, can only be done online!!! I normally only use my phone for phone calls. Had to go on the web site to check in then get an email sent to me with boarding pass to be able to put my bag on a check in computer!!!all of this while I’m standing at the desk. This is now rediculous way to travel, hope the airline does not go broke with people avoiding travel with this company!"
Плюси: "Flight attendants are sexy and beautiful! They speak english well"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."
Мінуси: "Old plane ,"
Плюси: "I've got Turkish Airlines business class seat instead of my UIA premium economy."
Мінуси: "I've got an E-mail about flight cancellation less than 24 hours before deparute, but their hotline was not working at all, so I had to book a seat with Qatar in advance to secure my trip. 8 hours before the departure I've finally got an E-mail from their representative with 2 possible routes to Bangkok to change my ticket too. It was a perfect trip with Turkish, but I lost 150 USD for Qatar cancellation."
Мінуси: "See above"
Плюси: "Everything was ok."
Мінуси: "Рейс задержали на час без особых пояснений, всё, как обычно."
Мінуси: "We could not get boarding passes in line due to internet connection. Had to pay! Couldn’t check one small bag they tried to charge 50 dollars so we had to carry. Flight attendants were incompetent. Moving the items on board all around to make room. Also, snack special was not available so they tried to substitute different sandwich without telling us and then did not know how to calculate refund. Very bad."
Мінуси: "Very uncomfortable and food pretty bad... no free alcohol and limited entertainment (they show films overhead) would avoid if you can... but you do get to your destination."
Плюси: "The plane was clean and the crew was v competent. We landed safely."
Мінуси: "The plane is an older model, nowhere to charge a phone. They showed movies on screens over the middle seats. When we took off it was so choppy I thought we were going to crash or have to turn around. Landing was also rough and left me nauseated for the first time in years. We took off late and landed late."
Плюси: "Got me from point A to B"
Мінуси: "The food was terrible and quite questionable as to the freshness and "realness" of it. My friend's grape had mold on it and the taste of the meals were not good. The flight is extremely tight with little room to move. If I was not flying with someone I knew it would be extremely uncomfortable as you are shoulder to shoulder with the person next to you (me and my friend are both tiny and we just fit in the seats). The space is just OK if it were a domestic or short flight of 3 hours or so, but it should be illegal to put that many people on a flight across the ocean. There are no videos behind your seat so you have to watch what they choose on the few videos hanging from the ceiling. The staff were not very friendly. Plane was not well kept and the plane is old."
Плюси: "The gate area was large enough for the waiting passengers, the legroom on the flight was sufficient for my 6'5" husband, and flight attendants were very polite and helpful."
Мінуси: "We boarded a bus to take us out to our airplane, got off the bus at the plane, and then were told to get back on the bus to return to the terminal. No information as to why, no announcements. We waiting for a few minutes on the bus before returning to the gate, again without any notifications. Once back at the gate, they just said to wait for information, but the flight would take off. It eventually did, and the pilot told us what the delay was (air traffic control and weather at the arrival destination), but no one in the terminal let us know that."
Плюси: "On plane the crew was professional and very nice, smiling that's what we need cause the trip is long. Thank you for a safe trip!!!!!!!!!"
Мінуси: "I almost missed my flight because of the accident on the road on my way to airport Boryspil. I tried to call customer service of UIA to ask what I should do in a case like this do I have to pay for a new ticket or I have any options. I was on phone for more than 20 minutes no one pick up the phone. What if it's an emergency and no one is available it's insane. I came to airport and stuff/employees of airport who are supposedly have to help you and actually take care of you if you are late or at least explain what should I do and where should I go.I was late and I couldn't find the boarding for my flight cause they already finished checking in people. Well I asked one of the employee for help so this lady sent me somewhere through the whole hall to the windows which were already closed I told her that I am super late and I am not going to make it. When I run there everything was closed the window next to it was different airlines but I saw a register girl so I asked for help what should I do my check in is over so the blond lady yelled at me that she is busy and have her things to do this is not nice. I run to the other employee she sent me somewhere else and the line is huge to get to register window and people are mad that I am trying to go in front of them without waiting for my turn I tried to explain that my flight is about to depart. So for my opinion these employees over there mostly don't know their duties they make you run for no reason when I explained my situation somebody should have taken me personally to a right check in window so I can faster get my boarding pass without making other people angry. I am not satisfied with their service in the airport, they are rude and not polite!!!"
Плюси: "nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Мінуси: "First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life."
Плюси: "Nothing really, Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Small seats, no meals, no tv, no luggage until after three days Never again"
Плюси: "Everything was OK except at frankfurt it took 25 minutes to get from the plane into the terminal. FRA airport operations was VERY VERY slow and seemed quite inefficient. I assume UIA does not have access to a gate and jetway at FRA, but the transfer from plane to terminal added about 25% more time to the overall trip time."
Плюси: "Not only was our flight cancelled but they didn't provide proper information or rebook us on a connecting flight from Kiev to Odessa..we ended up having to pay for a 5.5 hour taxi ride..the worst flying experience EVER"
Мінуси: "Not only was our flight cancelled but they didn't provide proper information or rebook us on a connecting flight from Kiev to Odessa..we ended up having to pay for a 5.5 hour taxi ride..the worst flying experience EVER"
Плюси: "The ladys was very good and help in all ways as I fly with Ukrainian airlines alot and I rate them 10 out of 10 siv"
Мінуси: "All was good as a very good airline to fly with and I will fly with you as much as I can"
Плюси: "Not much!"
Мінуси: "This was one of those planes that has as many seats cramped in as possible. (3 window to aisle, 4 middle, 3 aisle to window). The entertainment system was a few drop down TV's overhead and a large screen 15 rows ahead. You could not hear the Pilot during his announcements."
Мінуси: "I opened my bag when I arrived to hotel in Astana, and some one stole my old video camera from it. I already informed Astana airport about it"
Плюси: "The crew was very friendly. One flight attendant helped to relocate me to another aisle seat that could recline. The seat was more comfortable than I thought it would be for a 10 hour flight."
Мінуси: "There was. I vegetarian option on board. I thought I had ordered a vegetarian meal, but was told I hadn't. There were no individual screens to watch movies or plugs to charge electronic devices. Also, there wasn't anyone at the gate until it was time to board to discuss seating changes and then I was told it wasn't possible but maybe I could buy a "comfort seat," which the gate agent didn't know if there were any or how much they are. For my transatlantic flight that meant 55 euro for the bulk head. That's basic info the gate agent should have known."
Плюси: "Staff very helpful and boarding excellent especially as there is advantages of being a Panorama member"
Мінуси: "Always a lack of space and flight hot"
Плюси: "It's an airplane... I like that it travels 550mph as opposed to literally anything slower so I don't have to spend any more time with these people than necessary. The air hostesses were friendly and helpful (the ones on the plane- literally no one else)."
Мінуси: "The whole experience was absolutely exhausting. Gatwick airport is nothing short of a disaster. The UIA counter can't take payments and the "international" airport can only take certain forms of payment (non of which are dollars- I know it's London, but I've never been anywhere that can't accommodate this). Ukraine international airlines are extortionists that will hold you and your luggage hostage with arbitrary baggage policies. 6kg is the cabin policy by the way. And if you don't read the fine print, you too can spend $80 to check a TSA approved hand bag. That's right. 12kg and all it cost me was EIGHTY US DOLLARS. Then they printed the incorrect boarding pass. When I returned, in a hurry because this whole ordeal lasted 45 minutes, the agent at the check-in counter demanded I "say please" to get my correct boarding pass. I've flown on 4-6 segments per week for the last four years. I understand how to communicate with airline agents, but wow... These people are off their rockers. During this whole conundrum, they even checked two people in under the same name. These people are in no way qualified to be operating an airline or maintaining personal information of any sort."
Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."
Плюси: "Crew is great with the tools or lack of them that they are provided with."
Мінуси: "Delay without an explanation. Left a voicemail asking me to call them back while I was in a different contry. I emailed to every email that I found on their site (3 addresses). Revived an automatic respond but that's it. Luckily was flying through Kyiv and was able to speak with an airline representative and arrange my connecting flight. Representative suggested to add me to a 10+pm flight (I would land in Nyc at 4:35pm). After keep asking to look for other, possible earlier, flights I was rescheduled for a 6:45pm flight. However, once landed in Nyc I was asked to find a crew member before leaving the plane. Once I did, I was told that I got rescheduled once again to a 10:20pm flight (5 hours of waiting). When I asked why was I rebooked again without my notice, they didn't explain and then I asked if there are other earlier flights - I was told yes there are but they won't make any other changes to my travels. Also only their Kyiv office can make any changes the one in Nyc is just following instructions and not a fully functional office (useless)."
Плюси: "I,like because they have many Ukrainian airline desks to check,in,your bags"
Мінуси: "I,didn't like the fact that I must pay for my bag and it's even below 16 kilo , they asked me to pay $55 , not only that , I went to pay , next window , the lady said go on floor one in the airport and bring change because I don't accept dollars !! But as you know when someone already traded his money back to dollars , it's hard for him to carry Ukrainian money while he is leaving ukrain , then finally I went to,first floor) and it took me 1 hour , to exchange my money because the lady was too slow , and plus she is not very nice with people , and suddenly they closed one window , saying they have a break , so I almost missed my boarding time because of this stupid money exchange , anyways , I,hope they accept dollars in,the future , plus I don't like it because on the way from tlv to Kiev I didn't get charged , but why now ?"
Плюси: "We enjoyed this leg, also. The food was unique, but tasty. The airport restaurant in Kyev was super cheap. The most amusing thing was the comment which the flight attendant made to us as we were exiting the plane in Dubai. She said, "Good luck!" The flight attendants are all young and pleasant. Arriving in Dubai at 2 am after flying all day was a stretch, as we did not get a hotel and the cruise ship did not start boarding until after 11 am. We hung around the airport. It was a very cost effective plan, but we were tired. The flight was inexpensive."
Мінуси: "We don't speak Russian, but most announcements were also in English. At the airport in Dubai after we get off the plane, this guy comes up to us and says, "Do you need a taxi?" We did, so we start following him out toward the parking garage. I asked him how much and he says, "120 Euros.' Then, he starts walking further away from the terminal. "It is a limo," he says. As we walk some more, I said, "Where is this taxi?" He points in a vague direction away from the terminal. There do not appear to be any limos in this direction. I look back at the terminal where the official looking taxis are lined up. He says, "Only a little further." I said, "I don't see any taxi." And we turned right around and walk back to the official taxi stand. It was a good thing, too, because the taxi ride to the cruise ship only cost 35 Euros."
Авіакомпанії, які здійснюють рейси з Києва до Дубая, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Дубая
Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Дубая надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Києва до Дубая забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Києва до Дубая
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Києва до Дубая з гнучкими умовами