Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Більбао
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Києва до Більбао, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Більбао з Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Більбао ви полетите рейсом однієї авіакомпанії, а назад до Києва — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Більбао з Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket."
Плюси: "The food and very professional and friendly service."
Плюси: "The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good."
Мінуси: "The offer of wine. The wifi options."
Плюси: "Service was excellent"
Мінуси: "Carry on baggage size misleading"
Плюси: "Flight attendants are friendly and helpful."
Плюси: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Мінуси: "Crew was not particularly friendly....almost downright rude at times"
Плюси: "Crew was very friendly. Seat a pretty comfortable."
Плюси: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Мінуси: "How do I book a vegetarian meal??"
Плюси: "Loved the crew from Zurich to sf. Amazing service"
Мінуси: "Seats are tiny and uncomfortable!"
Плюси: "Seat was comfortable, food was very good."
Мінуси: "First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA."
Мінуси: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"
Мінуси: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."
Мінуси: "Food selection was a bit short"
Плюси: "great flight"
Плюси: "Not applicable"
Мінуси: "See above."
Плюси: "Everyone was so nice!"
Мінуси: "There was nothing I didn’t like."
Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."
Плюси: "The food wasn’t bad"
Мінуси: "Business seats suck"
Плюси: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Мінуси: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."
Мінуси: "The gate was changed without significant announcement"
Плюси: "Prompt and business like"
Мінуси: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"
Плюси: "good entertainment system"
Мінуси: "not enough leg room"
Мінуси: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"
Мінуси: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."
Мінуси: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."
Плюси: "The crew on board was kind and polite when they had to deliver bad news"
Мінуси: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."
Мінуси: "Could use some more seating space"
Плюси: "Actually being able to breathe on this trip, as opposed to the first trip on your horrible planes."
Мінуси: "Being FORCED to spend extra money simply to be able to reserve the last row of two seats, in the faint hope of being able to achieve some level of comfort which was unattainable on the first flight. Having only two seats in our row and the one in front of us made the flight tolerable, but also enhanced the ludicrous ineptitude of the previous flight, wherein we were treated like so much livestock in a train car, heading for slaughter. I will never, NEVER, fly Swiss Air again."
Плюси: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Мінуси: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"
Плюси: "The ground and aircraft staff are very professional, friendly and helpful."
Мінуси: "The aircraft was old, with subpar AC. We would either get freezing or hot and stuffy air. The seats were quite uncomfortable, worse than on recent trips with other airlines (Air Canada, United, Air France). Neither of our entertainment systems worked, despite the best efforts from the crew to reset them. Finally, the food was very disappointing for a European airline."
Плюси: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"
Плюси: "Courteous staff,"
Мінуси: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."
Плюси: "The crew was excellent. The food was pretty good and service was frequent even in economy."
Мінуси: "The seats are too close to each other. The couple in front of use reclined the entire flight and they were nearly in our laps. We could not get in and out of our seats to stretch. The flight attendant needed to ask them to sit up during meals so that we could eat."
Плюси: "We were very pleased with our flight on Swiss Air."
Мінуси: "The seats were too small. No room at all!! Could not rest bcause the passenger behind me was kicking the seat the whole trip. Very very disappointed We also paid money to reserve our seats but then checking in they gave us other seats. This is not how you do business."
Плюси: "Everything is excellent"
Мінуси: "We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us"
Мінуси: "Very bad service, staff was not polite or helpful"
Плюси: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Мінуси: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"
Плюси: "Friendly flight attendants. Great food"
Плюси: "Friendly service"
Плюси: "Onboard crew was great and communication was excellent."
Мінуси: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."
Плюси: "food was pretty good, nice selection of movies"
Мінуси: "cramped seats"
Мінуси: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"
Плюси: "Food was great."
Мінуси: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"
"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."
Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"
Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."
Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"
Плюси: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Мінуси: "No food for vegetarians."
Мінуси: "Thanks Lufthansa for amazing service!"
Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."
Мінуси: "Boarding by rows would avoid people rushing to line up ahead of time."
Мінуси: "Food need be much better"
Плюси: "Leg room, comfortable seats, staff great"
Плюси: "Very good flight and crew."
Мінуси: "It was a good flight."
Плюси: "The crew was incredibly kind and welcoming! And it wasn't a packed flight which made it much more comfortable."
Мінуси: "No entertainment"
Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"
Мінуси: "Seats in row 56 are too tight."
Плюси: "Everything was dood"
Мінуси: "No complains"
Плюси: "Comfort, flight on time."
Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Мінуси: "Sno excuse for delaying a flight due to paperwork. The rescheduling was chaotic"
Плюси: "The price was fair and updated information on flights were sent to my phone."
Плюси: "Everything was good! I didn’t have any problems with that flight!!!"
Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"
Плюси: "The boarding was fast and effective"
Мінуси: "The plane arrived late and I had to rush through Munich airport to make the connection. But the luggage arrived with me."
Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."
Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."
Плюси: "Fast boarding, friendly crew"
Плюси: "Everything!! Flight was great!!"
Мінуси: "The seats were uncomfortable."
Мінуси: "We were late, had to run through the airport just to catch our next flight"
Мінуси: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."
Плюси: "All great"
Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"
Плюси: "Punctuality. Great attitude of flight crew. Very welcoming."
Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."
Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."
Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."
Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"
Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"
Мінуси: "Kosher snacks were missing.."
Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."
Мінуси: "Delays and boarding"
Мінуси: "The flight was canceled"
"I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience."
Мінуси: "Food is looking not fresh and quality is cheep ...."
Плюси: "Nice crew"
Мінуси: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."
Плюси: "Check in was swift"
Мінуси: "Friendlier approach from the crew"
Плюси: "Friendly crew"
Мінуси: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."
Плюси: "Crew allowed me to change seats to get two empty seats by the window that were available."
Плюси: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Мінуси: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."
Мінуси: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Плюси: "Perfect timing between flights."
Мінуси: "A small sandwich would have been nice:)"
Плюси: "Curious crew."
Мінуси: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Плюси: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Мінуси: "very late"
Плюси: "There werecseats available at gate area to wabit for plane."
Мінуси: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."
Плюси: "Medical help"
Плюси: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Мінуси: "Poor announcements"
Мінуси: "May bags didn't make the transfer and were sent on to me the following day."
Плюси: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Мінуси: "The food was not edible"
Плюси: "clean airplane. staff friendly and helpful. good movie selection"
Мінуси: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."
Мінуси: "Sweet or saulty 'Snack' is a joke"
Мінуси: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."
Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Мінуси: "I remember a time when these flights had entertainment on them..."
Плюси: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Мінуси: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."
Плюси: "The flight was comfortable and very timely."
Мінуси: "Very little leg room."
Мінуси: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."
Мінуси: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Плюси: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Мінуси: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."
Плюси: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Мінуси: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."
Плюси: "The food and service were fantastic!"
Мінуси: "If possible, perry there could have been entertainment on the plane."
Плюси: "Staff, seats (exit)"
Мінуси: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."
Плюси: "Plenty of food and drinks, pleasant crew"
Плюси: "The flight attendants were beautiful"
Мінуси: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."
Плюси: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Плюси: "Everything was fine - short flight"
Плюси: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Мінуси: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Плюси: "Boarding was efficient and quick"
Мінуси: "Seats were uncomfortable."
Плюси: "Made everything easy, stayed on time, clean."
Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Плюси: "Friendly staff"
Мінуси: "While boarding, the AC was off due to a mechanical issue. The plane was uncomfortably hot, but the pilot and flight attendants were appropriately apologetic. The issue was resolved once we took off."
Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."
Плюси: "Their first class looked very comfy"
Мінуси: "The flight attentands were very unfriendly"
Мінуси: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."
Плюси: "The flight was on time and the crew were very friendly."
Плюси: "best blanket any business class."
Плюси: "Nice food"
Плюси: "Staff were polite"
Мінуси: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Плюси: "Nice crew, good food."
Мінуси: "Both bathroom were not working in business class area."
Плюси: "Impressive service... amazing crew, very friendly and professional"
Плюси: "Great crew."
Мінуси: "Ran out of business class meal. Substituted a Econ class."
Плюси: "economy plus seats were nice, great movie selection, especially international movies"
Мінуси: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Плюси: "Newer plane, crew was amazing, seats were adjustable"
Плюси: "Crew was great and helpful despite oversight in my special meal."
Мінуси: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Мінуси: "Staff rude and short"
Плюси: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Мінуси: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Плюси: "Entertainment was amazing"
Мінуси: "Seats a bit hard"
Плюси: "Everything was smooth and effortless."
Мінуси: "Can’t think of anything."
Мінуси: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Плюси: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Мінуси: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Плюси: "the crew was nice"
Мінуси: "Seat confort on long flights, leg rooms,"
Плюси: "very attentive crew"
Мінуси: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Плюси: "The crew was very nice"
Мінуси: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Плюси: "Nothing to mention"
Мінуси: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Плюси: "Nice people and good service"
Мінуси: "Not much"
Плюси: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Мінуси: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Плюси: "Good selection of movies."
Мінуси: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Плюси: "The seats seemed to have more space on this plane which was nice."
Мінуси: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Плюси: "Good entertainment options. Nice flight attendants"
Мінуси: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Мінуси: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Плюси: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Мінуси: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Плюси: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Мінуси: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Плюси: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Мінуси: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Плюси: "Sandwich was incredibly tasty (although not much filling)"
Мінуси: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Плюси: "Good information and helpfil boarding."
Мінуси: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Плюси: "Absolutely nothing!"
Мінуси: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Плюси: "Flight crew; legroom even in cheap seats."
Мінуси: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Мінуси: "Amesterdam airport employee was really rude"
Плюси: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Плюси: "The flight attendants could not do enough for you."
Мінуси: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Плюси: "The flight was great."
Мінуси: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Мінуси: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Плюси: "Thankful for coffee being served without charge. Not all airlines do that."
Плюси: "Comfort economy well worth the extra."
Плюси: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Мінуси: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Мінуси: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Плюси: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Мінуси: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Плюси: "quick boarding, responsive Airline stewardess, very polite."
Мінуси: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Плюси: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Мінуси: "Nothing. This is filler text to meet the min. characters."
Плюси: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Мінуси: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Плюси: "Food and drink service"
Мінуси: "Boarding pass facility"
Плюси: "Staff, service"
"Plane late over 2 hours. Crew did not know how to manage the situation. Very unprofessional"
Плюси: "UP TO THE MARK I EXPECTED"
Мінуси: "A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE"
Мінуси: "Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins."
Плюси: "Flight attendants were nice"
Мінуси: "Food quality"
Мінуси: "The app and trying to find boarding details prior."
Мінуси: "Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections."
Плюси: "too crowded , not organised enough"
Плюси: "Brussels airport clearance was quite efficient"
Мінуси: "Better instructions at the airport"
Плюси: "Crew was okay."
Мінуси: "That your airline commit to schedules."
Плюси: "Nothing! We’re still in Baltimore"
Мінуси: "Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it."
Плюси: "The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean."
Плюси: "Seats were old, but very spacious and comfortable."
Мінуси: "The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers."
Мінуси: "There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown"
Плюси: "Brussels airlines business class seats were the most comfortable I have sat in."
Мінуси: "The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room."
Мінуси: "To be given a blanket. And better choice in music"
Мінуси: "Wasn’t given a blanket"
Плюси: "cheap ticket"
Мінуси: "lack of service, very unfriendly stewardess"
Мінуси: "25 min late too much announcements during night flight, especially about duty free items and prices..."
Мінуси: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."
Плюси: "Kindliness of crew"
Мінуси: "Impossibility to by drinks or did with bank cards"
Плюси: "We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be."
Мінуси: "Very disappointing, Lufthansa airline sold my return ticket to another customers with out notifying me, so i’m stuck in here now and i have to find another ticket. And of course the flight is not refundable."
Плюси: "We didn’t have assigned seats, we tried to pick the night before. Anyway they sat us very near each other. It was a nice flight."
Плюси: "La atención, a diferencia de otras aerolíneas europeas se nota la sonrisa y gran atención."
Мінуси: "A la hora del despegue molestan mucho con las cosas."
Плюси: "Good flight overall- staff lovely"
Мінуси: "Limited food choices"
Плюси: "Everything apart from the punctuality"
Мінуси: "Delayed by an hour"
Мінуси: "Ofrecen un snack como parte del vuelo y no dan nada."
Мінуси: "the fact I bought a new ticket"
Плюси: "One positive point. The boarding went well. The flight took off before schedule and arrived ahead of schedule."
Мінуси: "Cramped seating. Flight attendants hardly seen (they are busy trying to sell stuff). Not a glass of water, if you get thirsty it's 3 euros for a small bottle. You get what you pay for..."
Плюси: "Lots of empty seats so more room"
Мінуси: "Had to pay for tea/coffee. Was free on way over so don’t understand this"
Плюси: "Comfortable seats"
Мінуси: "Food was rubbish"
Плюси: "Food was fair, and the boarding process involved multiple checks by the same people, of the same documents. Seems redundant, and there are probably more productive ways to check. Seats very uncomfortable for such a new plane. Ugh, can’t wait to get off. Movie selection mediocre."
Мінуси: "Food and seats"
Плюси: "Crew was very pleasant and friendly. Departure and arrival was on time."
Мінуси: "Very narrow and uncomfortable seats."
Мінуси: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."
Мінуси: "The flight was late. I was late for all my possible transport"
Мінуси: "Stingy with food, very little entertainment if at all"
Мінуси: "Boarding was unorganized. Halfway through the flight, the cabin smells like sweat everywhere."
Плюси: "Not much"
Мінуси: "Departing out of Brussels International Airport, the security line to LEAVE the country was 3+ hours long. Not sure what the logistical problem was, but it was a poorly handled experience. They also said it was a daily occurrence."
Плюси: "I had an aisle seat."
Мінуси: "No entertainment provided, except for the option to connect to their wi-fi. However, if you didn't have a wi-fi capable device, you were screwed. The food was disgusting - the worst I have ever experienced on a flight."
Плюси: "No frills quick boarding and helpful attendants, great English. Don't spill drinks on you unlike certain airlines (looking at you Air France) Decent in-flight entertainment system and comfortable plane (well, as far as you can get in an economy) Basically everything related to the actual flight was great."
Мінуси: "The fish entree was oversalted, but maybe that's how they eat fish in Belgium. In general airplane food took a huge nosedive in the last 10 years, so I'm not surprised."
Мінуси: "Flight was late and I almost missed my connection in Brussels"
Мінуси: "The crew didn't bother to announce that we would have a delay at take off and at landing. The food?... nothing good to say. It's been years since I've eaten a meal on a passenger plane."
Мінуси: "Mocarella and tomatoes wrap was not tasty. Tomatoes seemed to be old."
Плюси: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Мінуси: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Мінуси: "I ordered kosher meals and asked at the gate if the kitchen sher meal was ordered... they said yes but in the flight they didn't have it registered."
Мінуси: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"
Мінуси: "Waiting an hour and a half to check the luggage and obtain the boarding pass. Totally unacceptable. They only had a couple of agents to check a full plane and one was dedicated to business class. They said it was to save costs !! Flight was delayed and upon arrival no finger so long wait to deplane again."
Плюси: "The extra leg room was very much worth it! Did the trip both ways. On the way to Europe we went standard economy and economy plus on the way home -- economy plus was much more comfortable over the long duration of the flight"
Мінуси: "The food remains mediocre at best in the economy cabin."
Авіакомпанії, які здійснюють рейси з Києва до Більбао, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Більбао
Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Більбао надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Києва до Більбао забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Києва до Більбао
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Києва до Більбао з гнучкими умовами