Пошук дешевих авіаквитків з Києва до Сан-Франциско

Плюси: "Amazing crew, super hospitality, conformable sit"
Мінуси: "non for now, may later after much observations, other than that.. it was a great experience flying with Qatar airways.."

Плюси: "Very helpful and kind crew. On time boarding and departure."
Мінуси: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."

Мінуси: "Food"

Мінуси: "Nothing"

Мінуси: "they cancelled by booking just before hour depature.."

Плюси: "seats were awesome, so as the food and the occasional snacks were delightful"
Мінуси: "My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working..."

Плюси: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Мінуси: "Hot food was luke warm, portions skimpy."

Плюси: "crew amazing,"

Плюси: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Плюси: "Entertainment"
Мінуси: "Food"

Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Плюси: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Мінуси: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."

Мінуси: "The new Q suites in business are GREAT!"

Плюси: "Short flight. Attentive crew"

Плюси: "Friendly service with smile."
Мінуси: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."

Плюси: "Boarding was smooth; Plane was clean; Flight departed on time;"
Мінуси: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"

Плюси: "all nice"
Мінуси: "nothing but avoid bread"

Плюси: "Excellent entertainment very friendly crew"
Мінуси: "Food...again"

Мінуси: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."

Плюси: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Плюси: "Nothing about American Airlines Never ever to travel with it again"
Мінуси: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"

Плюси: "It was on time."
Мінуси: "The food sucked."

Мінуси: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."

Плюси: "Individual service, happy and natural looking crew, comfort and company aim."

Мінуси: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."

Плюси: "Very comfortable wii sleeping compartment"

Плюси: "Hospitality and food."
Мінуси: "Seats are not comfortable."

Плюси: "Heavenly for an airplane ride!"

Мінуси: "The flight attendant dropped a suitcase on my head when I was sleeping. I had terrible headache, nauseous, and dizzy with some really uncomfortable neck pain. The staff tried to get me to take medicines that I could not read for nauseous but I would not. They said they were prescribed by a doctor! What doctor. The flight was the longest worst ever! 14 hours - nothing to eat or drink! In addition, the head flight attendant said the baggage compartment over my head was a problem as it opens all the way down and bags fall easily out. The bag was easily 30 pounds and landed directly on my head. I suffered a concussion."

Плюси: "Crew was good, they were trying hard to keep customers happy."
Мінуси: "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."

Мінуси: "Food poor- no variety"

Плюси: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Мінуси: "The food"

Мінуси: "Same as above"

Плюси: "Being able to sleep."
Мінуси: "Food was not good. Rice was not fully cooked."

Плюси: "Complimentary upgrade to business class."

Плюси: "Very courteous!"

Плюси: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Мінуси: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"

Плюси: "First of all, I want to preface this by saying that virtually every airline is better than the major ones working in the US (American, United, and Delta), and Qatar Airways is amongst this number. The entertainment selection was excellent, the best of any flight I've ever been on. The flight attendants were excellent, again, much better than those on American carriers (I am American, FYI)."
Мінуси: "The food was terrible. Of course, we know this about airline food, BUT I have been on Qatar Airways flights with GOOD food in the past, so I know it can be better. Also, I sat in the baby section, which also happens to be where they put long-legged people. This is no one's fault, but suffice to say, do NOT sit next to 4 5-month olds for a 15-hr flight! Interestingly, since all flight attendants were women, about 50% of the flight did listen to them since there were many conservative Arabs onboard from Qatar or Saudi Arabia (i.e., those who are taught not to listen to or respect women). This made for some frustrating sites to witness but it's obviously not the airline's fault. Poor women!"

Плюси: "Nothing"
Мінуси: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"

Мінуси: "Luggage was lost"

Мінуси: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."

Мінуси: "I had to ask for wine to 3 different hostess's"

Плюси: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"

Плюси: "The crew and the airline was a great experience."
Мінуси: "I wish there was more leg space between the seats."

Плюси: "ok"
Мінуси: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."

Плюси: "Excellent aiways"
Мінуси: "Nothing"

Плюси: "I don't like at all"
Мінуси: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."

Плюси: "What I really impressed me over other airlines was the choice of movies and other entertainment"
Мінуси: "What I really didn't like was the food. ex. I asked for Hindu good. The choice of chicken I had was never ever cooked by Hindus. The chicken was looking something like a small hot dog served with potatoes which is never a part of Hindu meal. Also the curry was less making the passengers eat dry rice. Some passengers had pickle as choice some had some kind of butter to eat with rice and curry which could never be a combination."

Плюси: "I loved the lounge"
Мінуси: "Nothing"

Мінуси: "Staff was very friendly, courteous and helpful."

Плюси: "Crew was very attentive and courteous"
Мінуси: "More fruits and non-starchy vegetables would make food more enjoyable"

Плюси: "Food was really hot and good customer service"

Плюси: "Flight attendants are friendly and helpful."

Плюси: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Мінуси: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"

Плюси: "The crew was very nice. Seats were pretty comfy."
Мінуси: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Плюси: "Amazing crew"

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "Swiss is always excellent"

Плюси: "The crew"
Мінуси: "More comfortable seats"

Плюси: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Мінуси: "It was perfect !"

Плюси: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Мінуси: "Our flight was delayed and the seats were narrrow."

Мінуси: "Crew was excellent Seats very short on leg room and hard cushions"

Мінуси: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Мінуси: "Terrible movie selection"

Плюси: "The crew was very helpful & friendly"
Мінуси: "The a/c or fans were on too high"

Плюси: "good availability of food"
Мінуси: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Плюси: "great flight"

Плюси: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Мінуси: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"

Плюси: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Мінуси: "Boarding was later than initially said and I did not know why"

Плюси: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."

Плюси: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Мінуси: "We've got no complaints."

Плюси: "Vegetarian curry lunch/dinner was good. Cabin temperature was good. Bathroom was clean."
Мінуси: "flight crew were snippy. Had to ask for tea in between meals. Was assigned a middle seat when there were so many empty seats. The idea that we had to pay for seat assignments."

Плюси: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."

Плюси: "Excellent crew"
Мінуси: "Terrible seats :-("

Мінуси: "Good"

Плюси: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Мінуси: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Плюси: "The service is the best!!! I enjoyed everything!!"

Плюси: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Мінуси: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"

Плюси: "Great service and flight. Thank you kayak for the great price!!"

Плюси: "Service ok"
Мінуси: "Horrible food, tvs didn't work, crowded."

Плюси: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Мінуси: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Плюси: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."

Плюси: "The crew was pleasant."
Мінуси: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Плюси: "Service was excellent and very friendly."
Мінуси: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."

Плюси: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Мінуси: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."

Плюси: "See above"

Плюси: "Helpful staff"
Мінуси: "I was uncomfortable with the space"

Плюси: "Courtesy of crew."

Мінуси: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."

Мінуси: "The most uncomfortable flight I've ever experienced. The seats were too small. It was torture for a 12 hour flight. Need more space and padding in the seats."

Мінуси: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"

Плюси: "Service is above average, flight attendants very friendly and helpful."
Мінуси: "Only one choice of the lunch dishes was available, since they had run out of the second one."

Плюси: "Everything"

Плюси: "Ft"
Мінуси: "The lack of food choices. Even if you must buy them tgere should be choices"

Плюси: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."

Плюси: "Excellent Amount & Quality of Asian Vegetarian Food"
Мінуси: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"

Плюси: "Excellent service"
Мінуси: "Small jet for transatlantic didn't allow for being able to walk, stretch and move about much during such a long flight, unlike larger airbus planes or larger Boeing planes. Why do airlines hire chefs then serve lousy food!? First meal was so so while wake up meal was really bad. Was so disappointed in Swiss Air so will not fly with them again. Great service doesn't make up for the noted disappointments. Spending a $2-3 more on food would have helped, but placing us in a long flight in such a small airbus plane just won't do!"

Плюси: "As above."
Мінуси: "As above."

Мінуси: "seats not too comfortable, if seated right next to the toilet I should pay a lower fare!"

Плюси: "Same as the first flight."
Мінуси: "Same as the first flight."

Плюси: "yes"
Мінуси: "nothing"

Плюси: "Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable."

Мінуси: "On time"

Плюси: "Great good entertainment n crew provided warm and courteous service"
Мінуси: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Плюси: "Good movies"
Мінуси: "Lack of drinks offerdd"

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "Every thing"
Мінуси: "Every thing was nice"

Плюси: "Everything was more than perfect. Thanks Turkish Airlines."
Мінуси: "On board internet must be faster."

Плюси: "Crew was good Comfortable seats"
Мінуси: "food could have been better"

Мінуси: "Seating too tight/ crew staff members at Istanbul airport"

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."

Мінуси: "Not enough bathrooms. Very long lines to go to the bathroom."

Мінуси: "No, disappointments:)"

Плюси: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."

Мінуси: "See sbove"

Мінуси: "All was fine."

Плюси: "Every thing"

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Плюси: "With some reason, everything was smooth at Istanbul compare to SFO."

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Мінуси: "Policy"

Мінуси: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Плюси: "As with the departure, everything was smooth for those who had no carry-on laptop"
Мінуси: "The new carry-on laptop caused a delay of about 1 hr before departure and arrival an hour late, then claiming the laptop was almost a nightmare with long queue after picking up the luggages, one has to also claim their laptops in a make shift station In the baggage claims area. My suggestion is to put the computer laptops in alphabetic order by last name/surname, with the claim ticket,for easier access when picking up. As for departure, probably at check in to inform them that if you have a laptop carry-on so that can be taken care of right away as not to delay departure when they take it at the departing gate. This should be done at check in if in Turkey, or as a transferring traveler, to inform the traveler to take care of that as soon as arrived to transferring destination and for the traveler not to wait until boarding time at the boarding gate."

Мінуси: "We had to wait about one hour after sitting."

Плюси: "Courteous"
Мінуси: "Nice people"

Плюси: "more leg room. comfortable seats. polite and friendly crew."

Плюси: "Everything"
Мінуси: "Everything"

Плюси: "Turkish airlines is the worst of the worst."

Плюси: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Мінуси: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."

Плюси: "Amazing service and comfortable environment. The really take care of you"
Мінуси: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"

Мінуси: "It didn't happen and I wasn't notified"

Плюси: "The meals was good"

Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."

Мінуси: "they lost my luggage by my first stop"

Плюси: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Мінуси: "Really nothing."

Мінуси: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"

Плюси: "Great service. On time. Friendly personnel."

Плюси: "Everything"

Мінуси: "Everything was really good"

Плюси: "The steward was very nice. He let me store my special salad and pudding."

Плюси: "The provide very good service."

Плюси: "Lots do watch/do on the console. Smooth flight. Responsive staff when available."
Мінуси: "Perhaps because of Istanbul security measures, but all water removed before boarding plane, with no chance to get more. Stewards couldn't give out bottles of water, only those little cups from time to time. They could bring more of those little cups when you called for them, but not during turbulence. So having no access to water was not great (or planned out on their part). Also, no random sweeps of the aisle by the stewardess from time to time, to check on comfort. My seat kept being pushed by passenger behind me. Flight into Istanbul two weeks prior was great all around. This knee was filled with too many negative moments."

Плюси: "Everything"

Плюси: "free large movie selection. good food with some Turkish flair. super friendly staff. power port for electronics. Istanbul is a very busy airport hub. This time, we had no delays, but we have before."

Плюси: "Same as above"
Мінуси: "Same as above"

Плюси: "Overall not a good experience"

Плюси: "Food, crew"

Мінуси: "The plane was very cold"

Плюси: "Very friendly thank you!"
Мінуси: "The wifi login experience could be improved. I purchased wifi as a guest when I had an account and had to spend extra time chatting with an agent to get it resolved. They were very helpful but having the option to login to my account at the start would be ideal!"

Плюси: "I would like to have ore of a grace period to check baggage."

Плюси: "Crew was polite and very helpful."
Мінуси: "It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away."

Мінуси: "Bad social distance"

Плюси: "Felt safe and sanitary"

Плюси: "Crew was very friendly and took good care of the passengers"

Мінуси: "Better food offerings"

Плюси: "Excellent crew and clean aircraft"

Плюси: "Fast flight"
Мінуси: "In one hour flight we could have some drinks and food. Snacks... can’t believe they don’t have any food/alcohol"

Плюси: "Service by crew. I was flying economy but it was par to business class."

Плюси: "Very comfortable, no complaints."

Плюси: "The guy announcing the boarding was a hoot! Great sense of humor."

Плюси: "Yes"
Мінуси: "Took off late. Other than that very comfortable and great experience"

Плюси: "That it got me home"

Плюси: "Great service"
Мінуси: "Look, if your kid is so young that he can’t get in a plane without screaming for four hours, you shouldn’t bring him on a plane and subject 200 people to that. It’s rude and selfish."

Плюси: "Short time and easy on and off boarding."
Мінуси: "One stewardess was in a mood but otherwise a very pleasant flight."

Мінуси: "I will avoid middle seat from now on"

Плюси: "Didnt expect dinner but was served"
Мінуси: "Delayed flight, offset entertainment, touch screen un responsive"

Плюси: "Everything went smoothly - very happy"

Плюси: "On time"
Мінуси: "Take a long time to taxi to the gate & getting off the plane."

Плюси: "Crew were very friendly specially with my 6yrs old daughter"

Плюси: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."

Плюси: "Nothing"
Мінуси: "Multilpe delays"

Плюси: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Мінуси: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."

Мінуси: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."

Мінуси: "late leaving, arriving and taxing."

Мінуси: "Delayed take off and waited for the bridgr"

Мінуси: "See above"

Мінуси: "Got in early"

Мінуси: "Flight was delayed by 2 hrs. Annoying!"

Плюси: "The plane wasn't cramped, the flight staff was helpful, and we got to our destination extremely quickly. And they gave us like two rounds of snacks which is unheard of on such short flights. Easily the best domestic flight I've ever taken."

Плюси: "Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid..."
Мінуси: "Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade."

Мінуси: "Force me to take a bad seat"

Плюси: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Мінуси: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"

Плюси: "The temp"
Мінуси: "It was too hot."

Плюси: "Maintained high standards of service despite massive delay."
Мінуси: "Boarding and departure was messy because of the delay"

Плюси: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Мінуси: "No free wifi."

Мінуси: "Horrible wait if nearly 30 minutes after landing"

Плюси: "The boarding was efficient"
Мінуси: "Three hour departure delay. No explanation given. No apology."

Плюси: "Entertainment system"
Мінуси: "Crew lacked any customer centricity, service was poor"

Мінуси: "Boarding process was horrible, it was first class, priority, zone 1 and then all other zone. There was no order. Flight was delayed. Had a 3 hour delay on the tarmac!"

Плюси: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Плюси: "entertainment services"
Мінуси: "legroom"

Плюси: "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
Мінуси: "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."

Плюси: "COURTESY"

Мінуси: "Delayed four hours"

Плюси: "same"
Мінуси: "same"

Плюси: "I liked the free in-flight entertainment - movies, music, HBO, etc. That was very nice and helped the flight fly by"

Мінуси: "They should have separate lanes on boarding like United. Then people can line up in the appropriate group."

Мінуси: "Spent 90 minutes on the plane before it even took off."

Мінуси: "Paid for and reserved bassinet seat but didn't receive bassinet seat. No one wanted to help. Very disappointed."

Мінуси: "Sittinf in the middle"

Плюси: "Everything!"
Мінуси: "What’s not to love?"

Плюси: "The seating configuration was ideal (2-3-2)"

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Плюси: "All aspects except for boarding and transferring ticket..."
Мінуси: "Lack of Lufthansa staff at check-in. Lufthansa tickets are non-transferable."

Плюси: "Good food, service. Love that toilets are downstairs"
Мінуси: "New planes are smaller and more cramped"

Мінуси: ":)"

Плюси: "Comfort and space comparing to my outbound flight from SFO to Munich. This plane was way older but at least there was a little bit of space. Flight attendants were very nice."
Мінуси: "Entertainment units kept crushing, were not responsive. Difficult to use and enjoy. Frankfurt airport - total mess at the additional passport control before going to "Z" gates. Crowd of people, huge lines, all disorganized. The control for EU passengers was not so crowded but you couldn't see it at the end of the line, so even people who didn't have to were all crowding in the same cue. Horrible experience and I almost missed my flight because of this mess."

Плюси: "staff"
Мінуси: "major delay, poor communication andaccommodation considering delay"

Плюси: "See above. The same applies."
Мінуси: "See above. The same applies."

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Мінуси: "Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Ewerything"

Плюси: "The crew was friendly and the boarding process was fast and simple. No food just snacks and what they had was good. Once I got to the airport there was a wheelchair at the gate and it was great because we were on the opposite side if the airport for our next flight and he was very nice to talk to as we were walking."
Мінуси: "It was a pretty short flight so no complaints."

Плюси: "Lufthansa flights are by far the best way to fly transatlantic!!"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Мінуси: "The seat didn't go back at all"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "Same as above but even better."

Мінуси: "None"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Мінуси: "The crew didn't seem quite ready for offering refreshments, and I had to go and ask for water several times. The snacks weren't very ubstantial, and having a good 4-5 hours in between meals was hard for me as I had been traveling for a long time already."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "Professional staff. Appreciated warm towels before meals. Appreciated few announcements during flight so we could sleep."
Мінуси: "Difficult to eat when seat backs were back in front of us. Fight attendants did not request seat backs to be raised during meals."

Плюси: "Staff was very attentive and friendly."
Мінуси: "Seating very cramped for a tall person. Tight squeeze!"

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "Excellent, helpful steward."

Плюси: "Overall it was a great experience."

Плюси: "keep going"

Мінуси: "the hot meals were aweful"

Мінуси: "Kosher snacks were missing.."

Мінуси: "Too cold"

Плюси: "See above"
Мінуси: "See above"

Мінуси: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Плюси: "Wonderful overall"

Мінуси: "seat did not recline at all,"

Мінуси: "Delated and boarding was a mess"

Мінуси: "Delays and boarding"

Мінуси: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."

Плюси: "All"

Мінуси: "Too hot and stuffy. No air."

Мінуси: "It was long terrible 24 hr journey with a pregnant wife"

Плюси: "very nice and attentive personel"

Плюси: "The crew were amazing; very helpful, polite and caring"
Мінуси: "Food should be less but better quality"

Плюси: "The crew was excellent; professional and calm The movie selection was great The plane was quite new and comfortable"
Мінуси: "The boarding was chaotic for such a large plane; why don't they board by row numbers? My special meal was not very tasty"

Мінуси: "No power outlets"