Пошук дешевих авіаквитків з Києва до Португалії

Плюси: "Crew was amazing and very helpful"
Мінуси: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"

Плюси: "Crew and Food was great"
Мінуси: "For over 12 hours I was surrounded by screaming children. Would really appreciate an adults only section"

Мінуси: "why did they take my blanket and headphones 1 hour before we land?"

Плюси: "The crew was amazing. Managed to get a whole row to myself (bonus!)."
Мінуси: "Cheaper change fees. ;)"

Плюси: "Very friendly staff, prompt service, smooth boarding, clean cabin."
Мінуси: "I usually love the food on Emirates but this was really not good. Barely edible!"

Плюси: "The crew was just fine."
Мінуси: "Checking on the cleanliness of the toilets frequently"

Плюси: "Crew, food and entertainment."
Мінуси: "Everything went well."

Плюси: "Because i changed to business class, it was a different experience. Comfort, convenience, good service."
Мінуси: "All went well."

Плюси: "The crew was nice, and there was sufficient overhead space for my bag."
Мінуси: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."

Плюси: "The crew was helpful. Flights were on time."
Мінуси: "The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!"

Плюси: "Easy transit. Plesant crew."
Мінуси: "Not much to add for an economy flight!"

Плюси: "All"
Мінуси: "To be cabin in business class"

Плюси: "Everything"

Плюси: "Great food & great entertainment. Love the free WiFi"

Плюси: "Missed connection"
Мінуси: "Try to be on time"

Мінуси: "Good flight."

Мінуси: "Not taking the blankets and headphones away 30-40 minutes before the flight landed"

Плюси: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Мінуси: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"

Плюси: "Leg space was better"
Мінуси: "Long line for boarding .its a big flight so you have to add more restrooms"

Мінуси: "Child kicking seat from behind for entire flight"

Плюси: "Everything was perfect"

Плюси: "Movie choice"
Мінуси: "Noise, attitude, boardinv"

Плюси: "Food was good when we got it."
Мінуси: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."

Мінуси: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."

Плюси: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."

Плюси: "Aircraft was fantastic, great cabin crew helpful, toilets bigger than usual, seat space good. Thanks Emirates"
Мінуси: "I think Emirates should consider serving the cocktails/pre-meal drinks before the meal - after all, Gin and Tonic or Martinis just don't work during after meals. But this is minor gripe, the airline is great."

Плюси: "Flight was quite empty and boarding was swift and easy."

Плюси: "Plenty of room even in economy. Good food for a plane. Very friendly"

Плюси: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Мінуси: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."

Плюси: "Great service"

Плюси: "Business class upgrade was available for this flight, and it was well worth it."
Мінуси: "The food was mediocre, at best. Odd food combination choices. I don't expect gourmet on a flight, so don't try to pretend you're serving it."

Плюси: "Emirates is always the best."
Мінуси: "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."

Плюси: "Excellent service in flight and nice food"

Мінуси: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."

Плюси: "Easy boarding, great service"
Мінуси: "I couldn't pick my own seat"

Плюси: "Staff was courteous."
Мінуси: "We were not made aware to go get snacks from the serving areas ourselves. We waited to be served. Finally figured it out. The seat near the exits were close to the pantry so could not sleep due to noises of the trays and serving atea. Those seats should cost cheaper ."

Плюси: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Мінуси: "Nothing"

Плюси: "The great customer service once on board was outstanding... great amenities and prompt return of requests..."
Мінуси: "The Airline Denied my WhiteWater Kayak then Allowed 12 hours later 2 Kayaks of equal proportions. My whole trip was focused on having this kayak.. it forced our trip into confined abilities and completely took away from my overall experience in Africa... I want a free flight with a boat.. I can give you flight details of my last flight takken .. What do you say..?"

Плюси: "Once again, the food and entertainment selections were what I liked the most about the flight."
Мінуси: "The crew were a bit impatient with the passengers. There was a lady travelling with an infant, and she was not sure how to fasten the seat belt on the baby. It seemed to me that the stewardess was impatient in dealing with the passenger."

Мінуси: "1.45 hours connection time in Dubai was hardly sufficient. Had to run through main terminal. Despite being in business class, no special service to bring us to the gate. Not good enough frankly."

Плюси: "A few of your flight crew were very nice and apologized for conditions. Free wine."
Мінуси: "Pissed poor equipment, awful food if that's what you call it, cramped environment. And the fact that on both out going and incoming flights I had things stolen from the over head compartments."

Плюси: "The check in was good. The flight was good and the hosts were ok."
Мінуси: "The quality of food overall on Emirates has gone down. The food doesn't taste as fresh as it used to and it is a bit dry. I used to enjoy the little dried bread bits with the sweet and sour sauce- that has since been discontinued. We were also promised a festive meal on our flight from JNB to Hong Kong on Christmas day but got a regular meal- very disappointing"

Плюси: "good"

Мінуси: "food was not served on time. crew was not attentive. didnt respond properly"

Плюси: "Good movie selection Comfortable seats"
Мінуси: "No internet Food was not tasty"

Плюси: "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
Мінуси: "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."

Плюси: "My wife and I were given a free Upgrade to Business Class on the first leg of our journey to Dubai. The airline follows a system whereby it upgrades, higher paying economy class passengers, if the flight is overbooked in the economy class. I love to travel Emirates because of top quality service by their ground staff and in flight crew.."

Плюси: "Boarding, cabin crew. Entertainment, aircraft, everything was top notch."
Мінуси: "Food is outdated. Menu is not based on nutrition. The pizza served at end of flight is terrible. It should be replaced with a high protein snack. Food is tilted heavily towards carbohydrates and main entree is about 25 percent less than it should be. If the menu evolves a bit to include slightly larger portions, more fiber , protein, vitamins and minerals , it would be a true 5 star experience. Other than food, I rate this flight and experience 5 stars ."

Плюси: "Nothing."
Мінуси: "I didn't like the way they were talking to me about the strict rules on luggage weight limit. They asked to pay 30 dollars for one extra kg and even on the carry on bags. The staff who seemed to be a manager in Korea was telling me to leave behind everything as they are only allowing me total of 7kgs to carry on which includes my laptop (3kg already) and a small handbag! They are literally asking you to just carry your laptop, magazine and a toothbrush! Never seen this strict and stinge rules before. And they didn't even check my carry on weight when boarding after...after giving up my gifts to friends which were not worth paying extra 30 dollars! According to their seat allocation people who sat next to me seemed to be a double or triple size of me (No offence to these passengers) and I could not eat my meal properly because I had no room to move my arm. I asked politely to a crew to change my seat but they said it is full and gave me a cup of orange juice! How nice! I will discourage people to spend extra money on Emirates because you might not get the premium service you pay for!!"

Мінуси: "Better choice of movies and classical music"

Плюси: "Again staff was very friendly and helpful."
Мінуси: "That since it was a shorter flight no tvs."

Плюси: "Good AC - very important, calm and nice atmosphere. Very friendly staff."

Плюси: "Flight attendants are friendly and helpful."

Плюси: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."

Мінуси: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Мінуси: "Seat comfort. Sore behind after 11hrs"

Плюси: "The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments"

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "The crew was great."
Мінуси: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Мінуси: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."

Мінуси: "Did NOT know ticket was economy light!!!! I WAS UPSET WE HAD TO PAY BAGGAGE FEE!!!!"

Плюси: "good availability of food"
Мінуси: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Мінуси: "I’m a small person & your seating is cramped & uncomfortable!"

Плюси: "After having read Swiss Airline reviews I was prepared for a difficult and uncomfortable trip from BOS to ZUR. I was pleasantly surprised to the kindness and comfort I found in the economy class of Swiss Airline. Bags were checked in, flight was timely and legroom was satisfactory. I would highly recommended Swiss Airline due to my overall experience."

Плюси: "great flight"

Плюси: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Мінуси: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"

Плюси: "Was smooth. From take off to landing. Captain kept us informed all the way to our destination."
Мінуси: "No complaints."

Плюси: "Safety"
Мінуси: "Small seats only 2 bathrooms,"

Плюси: "Delayed...delayed and delayed some more!!!!!"

Плюси: "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Мінуси: "Nothing, really!"

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Never made connection so now 1 day late."

Плюси: "Swiss"
Мінуси: "French unions"

Плюси: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Мінуси: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Мінуси: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Плюси: "Seats a bit tight"

Плюси: "Food and service"
Мінуси: "Even though we paid for internet it sucked and was unuseable"

Плюси: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"

Плюси: "flight left on time as schedule and the flight staff was absolutely courteous."

Плюси: "Courteous Service and excellent hospitality"

Плюси: "New aircraft"
Мінуси: "Lost luggage. Flight delayed."

Мінуси: "Roughest flight ever, many people got sick, too much turbulence to fly"

Плюси: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Мінуси: "A little tight in economy and i am short"

Мінуси: "Reviewing Business class Nothing memorable at all. An ok dinner after take off followed by a tiny salad 8h later before landing. Quite minimal for such a long flight. The entertainment system needs special mention for its awfulness. The system in Business class would be considered poor even in Econ - small screen, terrible picture quality and a painful, prehistoric interface."

Плюси: "Service"
Мінуси: "All was great"

Плюси: "Service was great with staff being very professional Flights were on time and entertainment selections were good."

Мінуси: "Very late gate change during boarding process resulting in untimely departure."

Плюси: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Мінуси: "No Wi-Fi on board."

Плюси: "The planes were clean and in good repair. The staff was well trained, polite, efficient. The food was excellent. Our entire experience with Swiss Air was the best in ten weeks of travel we have completed this year."
Мінуси: "There was nothing that disappointed us in our experience with Swiss Air."

Мінуси: "Too narrow seats."

Плюси: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Плюси: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"

Плюси: "Great kosher food! Very kind attendants."
Мінуси: "not enough foot room."

Мінуси: "Through no fault of the airline, there was a strong thunderstorm that delayed our flight. Little information was provided about the situation. It was obvious that we could not fly in the storm, but we were not informed about the likely departure time. The reason I gave a poor ranking is that my suitcase/pack must have been left out in the downpour on the top of the pile so all of my clothes were extremely wet when I reached Boston. The bag itself was wet so it was not a case of something leaking in the bag. I have had to wash all of the clothes and iron them."

Мінуси: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"

Плюси: "The crew was attentive and great!"
Мінуси: "We have been without luggage for 1.5 days. We are being kept in the dark and not getting any help from Swiss Air."

Плюси: "Nothjng"
Мінуси: "Made me check in my carry on bag and changed my reserved window seat to middle seat amidst 2 children I don't know. Whe I got on the plane there was plenty of room for my carry on despite the boarding staff saying there wasn't. I offered to upgrade my ticket to business class the attendant at the desk laughed at me. Older woman was very rude, condescending and not accommodating."

Мінуси: "While waiting for boarding I overheard a young woman, who was traveling with several companions, screaming to her mother on the phone that she and her friends had all gotten bedbugs and were in agony! She was making plans to leave all of her bags in the driveway when she got home. I discretely let boarding staff know and was told there is nothing they can do about it. They also cannot change my flight, or my seat, in the event that I am seated next to the person with the issue. They did give me a bag in which to place my carry on before storing it overhead. But once on the plane, I realized that my checked bag would be thrown in with everyone else's. In addition, I had forgotten to preorder gluten free food. The airline had nothing gluten free to offer me on a prolonged international flight and did not even offer to produce any gluten free snack (peanuts? cheese?) to tide me over. My luggage is still sitting in my car awaiting a process. However, in the unfortunate event that it has come into contact with bedbugs it may be too late :("

Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Мінуси: "everything...terrible airline"

Плюси: "crew"
Мінуси: "delayed flight management"

Плюси: "yes"
Мінуси: "nothing"

Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."

Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"

Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."

Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Плюси: "Food, clean plane, Nice staff"

Мінуси: "Flight delayed missed connection lost bag"

Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Плюси: "Food excellent,crew are friendly, polite."
Мінуси: "Nothing"

Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Плюси: "Entertainment package"
Мінуси: "I paid extra money for the upgrade to sit the exit but only to be told after boarding that due to my size and age that I can’t sit on the exit aisle. Then I said okay, I’ll move if I get a refund and the the flight attendant said that they will. So then I swapped to a middle seat by the attendants directive all the way in the back. After the plane takes off, the flight attendant said that can not refund me the upgrade. I was extremely frustrated and felt discriminated because of my age and size. I demanded to sit back to my original assigned seat but they refused. Not to mention, the flight was delayed!! Unpleasant experience and a rip off."

Плюси: "One sign had row 27> The other sign had 28 >"
Мінуси: "Mass confusion resulting in slow boarding."

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."

Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"

Плюси: "every think"

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."

Плюси: "It was a short flight. Lemonade"

Плюси: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Мінуси: "Check-in was very slow."

Плюси: "Great food, great plane, shortest flight."
Мінуси: "The restroom is too narrow on this plane, at least the one I tried. They ran out of one entree since everyone wanted chicken and not the fish. They should know this and make more chicken available and less fish. But I tasted both and both entrees were good. The "sour cherry juice" is great."

Плюси: "Staff"
Мінуси: "Seats, food and service"

Плюси: "Onboard food was good"
Мінуси: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Плюси: "great crew and flight!"
Мінуси: "We would have loved to have been able to easily upgrade to business class but weren't able to."

Мінуси: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."

Мінуси: "All was fine."

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Мінуси: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"

Плюси: "New and clean aircraft, very good cabin crew and service."

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"

Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."

Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."

Плюси: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Мінуси: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Плюси: "The crew and the service. Plus the choices for entertainment"
Мінуси: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."

Плюси: "Nothing"
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"

Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"

Мінуси: "Everything was really good"

Мінуси: "Good floght"

Плюси: "Food was excellent. Service was awesome."
Мінуси: "Nothing."

Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."

Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."

Плюси: "The provide very good service."

Плюси: "Everything"

Мінуси: "Flight delayed"

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Плюси: "Flight attendant served snacks and drinks in less than hour’s flight. Well done!"

Плюси: "Priority boarding for families was easy."
Мінуси: "The tv monitors didn’t work great. The touch screens reacted very slowly, causing a lot of annoyance. My husbands didn’t work at all."

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "The crew was great. Seating was a little uncomfortable."
Мінуси: "Food was not so good."

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Good"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Плюси: "The food and crew were great.."
Мінуси: "There was a four hour delay due to a malfunction on the plane in Frankfurt. Upon landing in Atlanta there was no gate to deplane from so we had to sit on the hot plane for over an hour (still sitting as I’m writing this)."

Плюси: "Decent food."
Мінуси: "No onboard entertainment."

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "flights were on time"
Мінуси: "food quality can be improved"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Nice flight"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "The food and the crew were great! We were more than 450 people on that flight."
Мінуси: "My tv screen froze 3 hours into the flight so I could not watch anything. Space is so tight for such a long flight. The aircraft was a brand new Airbus and next to me there was a rip on the wall cover. I could see what is underneath...i had a slight fear that it could get bigger..I understand that the fuselage expands in the air."

Плюси: "Once we got started the flight was OK. Great crew, the pilot did all the best to catch up for the delay caused in FRA."
Мінуси: "Once we were all onboard we had to wait in FRA in the plane until someone's baggage was unloaded. The wait time was almost 1 hour which was not pleasant esp. with small children. No entertainment onboard."

Плюси: "Excellent"

Плюси: "All great"

Плюси: "I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!"
Мінуси: "The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running"

Плюси: "Service"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Плюси: "I witnessed the flight crew defuse a conflict between two male passengers (that had escalated to shouting and throwing each others belongings out of overhead storage) before we left Frankfurt. A male steward showed he could be professionally stern when backing up a female coworker handling the situation and compassionate when he comforted an elderly woman in distress halfway through the intercontinental flight. The entire crew I interacted with in economy class were professional, friendly, welcoming, and helpful."
Мінуси: "Boarding the entire plane at once was inefficient and caused conflicts over the availability of overhead storage. Obviously this is an airline decision and not a flight specific problem."

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Плюси: "Staff were polite"
Мінуси: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Мінуси: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Плюси: "Information sharing by pilots and crew. Economy class leg room is good."
Мінуси: "All good up to the level"

Плюси: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Мінуси: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Мінуси: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Плюси: "The crew tried to be helpful but were equally frustrated with the ground crew."
Мінуси: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Мінуси: "Boarding was crazy. Could not everyone in the gate area."

Плюси: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "No delay and nice staff"

Плюси: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Мінуси: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Плюси: "The seat was a little uncomfortable but the crew were amazing."

Плюси: "The entertainment was amazing"
Мінуси: "The seats were a bit hard"

Мінуси: "There was no wifi on flight"

Плюси: "Crew was ok."
Мінуси: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Плюси: "Like the overall KLM experience"
Мінуси: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Плюси: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Плюси: "Everything OK"

Мінуси: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Плюси: "Friendly hostesses"
Мінуси: "Flight was delayed 3 hours"

Мінуси: "old screens and entertainment system leg room to small"

Плюси: "Flight crew very nice"
Мінуси: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Плюси: "Restrooms clean, decent food and drink, nice cabin crew."
Мінуси: "No complaints"

Плюси: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Мінуси: "Nothing to say"

Мінуси: "Flight was cancelled."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Плюси: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Мінуси: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Мінуси: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Плюси: "Good Experience"
Мінуси: "Nothing much"

Плюси: "The food was excelent"
Мінуси: "I have to pay to pay a little more confort"

Плюси: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Плюси: "Everything. A truly faultless experience!"
Мінуси: "Nothing"

Плюси: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Мінуси: "The food was okay, not that great."

Плюси: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Мінуси: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Плюси: "Easy Boarding"

Плюси: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Мінуси: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Плюси: "great choice of entertainment content, friendly crew"

Плюси: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Мінуси: "The entertainment was quite dated and didn't have new movies etc"

Мінуси: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Плюси: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Мінуси: "As above"

Плюси: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Мінуси: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Плюси: "Speed, crew, and reliablity."
Мінуси: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Плюси: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Мінуси: "lack of meal options"

Плюси: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Мінуси: "See above"

Плюси: "The staff and crew"
Мінуси: "Nothing"

Плюси: "Friendliest economy class service I've ever encountered."

Плюси: "Spacious cabins, friendly service"

Плюси: "We love the flight all the way"

Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Мінуси: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."