Пошук дешевих авіаквитків з Києва до Осло

Плюси: "Crew was very helpful"
Мінуси: "More entertainment"

Плюси: "Great service in 1st class"
Мінуси: "All good"

Плюси: "Flight attendants are friendly and helpful."

Плюси: "Excellent service from the crew and prices were good."
Мінуси: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."

Мінуси: "Nothing. The best airline I've flown across the board."

Плюси: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Мінуси: "How do I book a vegetarian meal??"

Плюси: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Мінуси: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Мінуси: "the seats are small and very small space in comparison to Lufthansa"

Плюси: "flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off."
Мінуси: "Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again."

Мінуси: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Плюси: "Great staff and air flight attendants"

Мінуси: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Мінуси: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Плюси: "Crew were amazing."

Плюси: "Professional, friendly service in every respect."
Мінуси: "Economy is profoundly uncomfortable -- as with all its competitors."

Мінуси: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."

Мінуси: "Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time."

Плюси: "great flight"

Плюси: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."

Плюси: "The staff upgraded me to business. It was a great wxperience"

Плюси: "Class staff"
Мінуси: "Bit of a delay"

Мінуси: "Nasty passport control person at gate check in"

Плюси: "I was flying business class so staff, food, etc was excellent"
Мінуси: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"

Плюси: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Мінуси: "Sardine can."

Плюси: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"

Мінуси: "Always when one sits in the back of the plane, they run out of one meal. The food was ok. Not sure why they serve ice cream and cheese as a snack."

Плюси: "All staff of Swiss made you feel important."
Мінуси: "Everything was fine"

Мінуси: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."

Плюси: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."

Плюси: "Great Food and very pleasant personnel."
Мінуси: "Choices of music and movies."

Плюси: "Good food, ice cream and free alcohol"

Плюси: "Very comfortable and attendants were very attentive."
Мінуси: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."

Плюси: "The crew is rude"
Мінуси: "40 min delay"

Плюси: "GREAT SERVICE, GREAT PEOPLE!"

Плюси: "Comfort"
Мінуси: "The guy in front of me at the flight from Zurich to Newark..."

Плюси: "Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly. Appreciated the chocolate at the end!"

Плюси: "Nice flight attendants. Clean planes."
Мінуси: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Плюси: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Мінуси: "Nothing"

Плюси: "The service and hospitality"

Плюси: "The seats have been much better"
Мінуси: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Плюси: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Мінуси: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."

Мінуси: "I ordered a low carb meal . Only 1 pear + 1 apple for the later snack was a bit disapointed. Not balanced easy."

Мінуси: "The flight was overbooked, boarding took forever."

Плюси: "good entertainment and many options on the tv"
Мінуси: "The seats are very uncomfortable"

Плюси: "Entertainment, movies music were good selections. We enjoyed them. Although the headphones jack socket for my wife;s seat didn't work properly. They should maintain their equipment better."
Мінуси: "In Zurich if you travel to US or Canada, they have just before the gates some security check that ONLY verifies the passport. It seemed weird to me. Why are they not excluding transferring passengers from this nightmare. Because it is a nightmare. Long and disorganized lines where travelers, that have diverse leaving times, are trying to enter 4 check points that work slow and nobody manages all that mess. On the plane, absolute unnecessarily (they had extra unoccupied seats) they took one of our carry-on-s with the check in luggage. The seats are extremely tight and offer a very small place for the economy class. Nothing special about the food."

Плюси: "Great service. Professional. On time. Friendly. Attentive."
Мінуси: "Nothing bad"

Плюси: "Efficient flight, crew professional"
Мінуси: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."

Плюси: "Everything"
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"

Плюси: "Food was ok"
Мінуси: "Seats..."

Плюси: "Nothing"
Мінуси: "Nicer personal at check in ,nicer crew,better food."

Плюси: "Service is good"
Мінуси: "If 5 pounds is over to figure it out and go thru and next time will doit Wright"

Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Мінуси: "everything...terrible airline"

Плюси: "Yes"
Мінуси: "Them good"

Плюси: "crew"
Мінуси: "delayed flight management"

Плюси: "I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service."

Плюси: "yes"
Мінуси: "nothing"

Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."

Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"

Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."

Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Плюси: "Food, clean plane, Nice staff"

Мінуси: "Flight delayed missed connection lost bag"

Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Плюси: "Food excellent,crew are friendly, polite."
Мінуси: "Nothing"

Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Плюси: "Good food, great crew. Free beer."
Мінуси: "Too cramped. More so than other airlines, or is it just me getting older?"

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."

Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"

Плюси: "Generally better than other European airlines particularly BA and better priced"
Мінуси: "Work to do on consistency with crew"

Плюси: "I was upgraded. Food was great"
Мінуси: "Flight was late"

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."

Плюси: "It was a short flight. Lemonade"

Мінуси: "All was fine."

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Мінуси: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"

Плюси: "Food and staff were excellent."
Мінуси: "Boarding area was crowded and confusing and no toilets, without having to exit security and return. Business class was in same lane as children and strollers, which was confusing."

Плюси: "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"

Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."

Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."

Плюси: "Nothing"
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"

Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"

Мінуси: "Everything was really good"

Плюси: "The food was excellent"
Мінуси: "Flight attendants did not respond to the call button. I went almost three hours before getting a drink of water"

Плюси: "Food was excellent. Service was awesome."
Мінуси: "Nothing."

Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."

Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."

Плюси: "The provide very good service."

Плюси: "Everything"

Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Плюси: "The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip."
Мінуси: "The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!"

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "Very Organised and punctual"

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Drinks and sandwich offered"
Мінуси: "Very very hot inside. Late departure and no organized on boarding process. Usually Lufthansa is outstanding!"

Мінуси: "Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Плюси: "Middle seat was empty in business class"
Мінуси: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."

Плюси: "The flight was very smooth."

Мінуси: "The gate was changed a few times.. very hard if you have connecting flights"

Плюси: "Promptness Excellent cabin crew"

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "See above. The same applies."
Мінуси: "See above. The same applies."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "I assigned seats for me and my daughter but they separated us in both legs. That's not good"

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Service"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "The very gracious crew kept coming by with drinks and snacks, as well as lunch and dinner (in coach).The entertainment system is top notch, with a few dozen movies, lots of TV shows and more, with screens for each seat. The only complaint is that there's not much space between seats, so that when the person in front of you leans back, things can get tight. On the plus side, the bathrooms are downstairs (down a short staircase) and there's plenty of waiting room, so you don't get the usual congestion. Overall, a wonderful experience for an intercontinental flight."

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Мінуси: "Delays and boarding"

Мінуси: "It's KLM. What else do you need to know."

Плюси: "Nothing"
Мінуси: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Плюси: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Мінуси: "Move the drapes a few more inches back."

Плюси: "Flight and the crew!"
Мінуси: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Мінуси: "Flight got cancelled"

Плюси: "very nice crew"
Мінуси: "my baggage was lost"

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "The crew was amazing, flight on schedule and good entertainment."
Мінуси: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Плюси: "Very professional"
Мінуси: "Lost luggage"

Плюси: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Мінуси: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Плюси: "Crew was ok."
Мінуси: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Мінуси: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Плюси: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Плюси: "Awful"
Мінуси: "Everything"

Плюси: "Like the overall KLM experience"
Мінуси: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Плюси: "Amazing crew"

Плюси: "Crew was nice and efficient"
Мінуси: "Economy seats don’t recline enough."

Мінуси: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Мінуси: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Плюси: "Gaps between seats are very narrow."
Мінуси: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Плюси: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Мінуси: "I would have to dream something up."

Мінуси: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Плюси: "Flight crew very nice"
Мінуси: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Плюси: "Crew was excellent -kind nice and very attentive"
Мінуси: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Плюси: "Staff very pleasant"
Мінуси: "Evening snack was not the greatest breakfast was pretty food"

Плюси: "Crew was great, very nice"
Мінуси: "Not enough legroom"

Плюси: "Good entertainment options. Nice flight attendants"
Мінуси: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Плюси: "Professional crew. Good boarding."
Мінуси: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Мінуси: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Мінуси: "Please Endeavour to put the expiration date on the food served in the flight."

Мінуси: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Плюси: "Consistently high standards"
Мінуси: "Nothing"

Мінуси: "Amesterdam airport employee was really rude"

Плюси: "Helpful and smiling cabin crew."

Плюси: "Got to Amsterdam on time and everything was great including the staff"

Плюси: "Flight was on time and quick and comfortable"

Плюси: "Ground staff at Manchester very helpful"
Мінуси: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Плюси: "Easy boarding, plenty of room"

Плюси: "Easy Boarding"

Плюси: "newer plane, good staff"
Мінуси: "need better and more food options, more often"

Плюси: "Arriving more or less on time"
Мінуси: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Плюси: "Nothing"
Мінуси: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Мінуси: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Мінуси: "The bags where damaged from the staff"

Плюси: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Мінуси: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Мінуси: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Плюси: "Wonderful"

Плюси: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Мінуси: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Мінуси: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Плюси: "Crew was sour."
Мінуси: "Crew could have been friendly."

Плюси: "Safe polite crew"
Мінуси: "No entertainment options on plane. Possibly due to 737maxs being taken out of service."

Плюси: "Nothing, could not even board due to confusion over flights."
Мінуси: "SAS couldn’t even help us when our flight was cancelled."

Мінуси: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."

Мінуси: "Long delay due to weather"

Плюси: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Мінуси: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Плюси: "food wqs decent entertainment options were also good."
Мінуси: "nothing to complain about except leg space"

Плюси: "I could choose my seat"
Мінуси: "Nothing else"

Мінуси: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."

Плюси: "The food."
Мінуси: "The seat are so narrow"

Мінуси: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."

Плюси: "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"
Мінуси: "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."

Мінуси: "Not applicable"

Плюси: "Excellent all around. Super smooth, friendly and fast!!"

Плюси: "Excellent staff!"
Мінуси: "All airplanes are 2 Noisy. (Of course this is not the fault of SAS). I use noise canceling headphones that helps a lot. EBut the background noise level always strikes me as too much!"

Плюси: "2 meals included for a 7 hour flight!"

Плюси: "Efficient processing of passengers onto aircraft."

Плюси: "Efficient processing of passengers onto aircraft."

Плюси: "premium economy"
Мінуси: "nothing, it was great!"

Плюси: "easy board, timely departure & nice tea :)"
Мінуси: "seats were small and a bit dirty"

Плюси: "Easy boarding"
Мінуси: "Seat width"

Мінуси: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."

Плюси: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Мінуси: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."

Плюси: "Fast on fast off"
Мінуси: "We got moved twice and then to a middle seat. Why have checking at all?"

Плюси: "check in person helped get me a window seat with a view"
Мінуси: "No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes."

Плюси: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Мінуси: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."

Мінуси: "Cattle call boarding in a culture where standing in que is unheard of."

Мінуси: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."

Мінуси: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."

Плюси: "Great movies. Lcd Screen is awesome"
Мінуси: "Somewhat unfriendly crew"

Плюси: "I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience."
Мінуси: "Can't think of a single thing."

Плюси: "That the person with whom I would have shared seats, found one with their party - had all the space...by chance ! The people at the counters are nice."
Мінуси: "1) I had an empty bottle and asked for water for multiple medications (as I had sprained my foot) thinking the stewardess had a jug of water. She opened a bottle and poured a fifth . I said I had to take many pills (antiinflamatory are three) plus iron and probiotics I take. She told me, holding the used bottle mostly full, that if I wanted more , I should buy a bottle !!!! And put it away !!! How insensitive and inhuman !!! I didn't know she was going to open a bottle !!!! Very insulting !! 2) When another stewardess passed by offering food, I asked what did we have a right to and she (only then) offered me tea or coffee (which should have been offered first). They I asked, as in all other flights (short South American flights and USA donestic) if she gave crackers or nuts to which she unnecessarily gloated pointing to the curtain that there , in economic plus , they had everything free ...insulting treatment and unnecessary information ...just like in my trip to Nice !! Same attitude ...it's probably horrible training courses. 3) you'd think the men and women that speak over the loud speaker would have bothered to learn English ...it was broken English and even sounded like babble to me...so I just ignored it ! 3) again no instructions for transfer as you come out of the plane. Had to figure it out asking cleaners ..as my flight was at night again. People below seem to coincide in that they complain of rudeness and lack of re-direction."

Плюси: "we landed 20 minutes before schedule"

Плюси: "Fast bording. All good, no problems."
Мінуси: "Online check-in with just 24h before the flight. Can be a problem if you are travelling"

Плюси: "Smooth Flight and on time with a bit of Aurora (night flight to Tromso)"
Мінуси: "Voucher does not show details of check-in baggage limitations (limited to 20 KG.) and has to use Oslo airport self check-in which is quite confusing for inter-continental traveller.."

Плюси: "Flight from Kirkenes to Oslo delayed, which meant the rest of the flights were unusable. New flights were booked in Oslo through Copenhagen, which only lengthened the original trip time by about 5 minutes."

Плюси: "The overall experience was good. The fights in there selves were cool."
Мінуси: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Плюси: "Nice meal, friendly staff"

Плюси: "Reasonable price"
Мінуси: "Very hot, small seats"

Плюси: "short - efficient"
Мінуси: "no problems"

Мінуси: "A very fat man seated next to me and occupied half my seat, very uncomfortable!!!"

Плюси: "Amazing service."

Плюси: "Everything went smooth"
Мінуси: "Nada"

Плюси: "One magazine was not enough"
Мінуси: "You expect me to vacation time trying to contact you about the items missing from my suitcase. I have read where I have seven days to report this. This happened on June 20 almost a month ago I am at home trying to straighten out this I had yet to even speak to anyone about The luggage items missing. Why would I miss out on my vacation trying to write you???"

Мінуси: "We bought tickets on priceline, Zurich to Oslo, paid $150 more for the shorter flight (by 1 1/2 hours), didn't realise the cost did not include luggage ($140 for 2 bags!), boarded late, only served water, coffee and tea, all other beverages were for a fee, landed late, bags were delayed by 30 minutes and soaked with water from the rain, some clothes inside were wet, overall poor experience, airline needs to polish their services and stop the 'nickel and dime" approach."

Плюси: "On time. Efficient boarding."
Мінуси: "Not even water or coffee was free. Charge for everything."

Мінуси: "Over crowded boarding area - delay at departure"

Мінуси: "We arrived in Newark, but our luggage did not. It was lost for 2 days. In this day and age of technology, there is no excuse."

Плюси: "The flight was on time; boarding was straightforward."

Мінуси: "I thought we had paid for two checked bags in advance but was told we did not and so had to pay for them at the airport. I was very focused on making sure I had two checked bags paid for online when purchasing the tickets. I don't know if it's some glitch in your website or that it was just confusingly worded/phrased, but I did think I had bought the higher level package that allowed for two checked bags."