Знайдіть дешеві авіаквитки Київ – Осло Гардермоен

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "Very Organised and punctual"

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Мінуси: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Drinks and sandwich offered"
Мінуси: "Very very hot inside. Late departure and no organized on boarding process. Usually Lufthansa is outstanding!"

Мінуси: "Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Плюси: "Middle seat was empty in business class"
Мінуси: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."

Плюси: "The flight was very smooth."

Мінуси: "The gate was changed a few times.. very hard if you have connecting flights"

Плюси: "Promptness Excellent cabin crew"

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "See above. The same applies."
Мінуси: "See above. The same applies."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "service crew"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Service"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "The very gracious crew kept coming by with drinks and snacks, as well as lunch and dinner (in coach).The entertainment system is top notch, with a few dozen movies, lots of TV shows and more, with screens for each seat. The only complaint is that there's not much space between seats, so that when the person in front of you leans back, things can get tight. On the plus side, the bathrooms are downstairs (down a short staircase) and there's plenty of waiting room, so you don't get the usual congestion. Overall, a wonderful experience for an intercontinental flight."

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Мінуси: "Delays and boarding"

Плюси: "Crew was sour."
Мінуси: "Crew could have been friendly."

Плюси: "Nothing, could not even board due to confusion over flights."
Мінуси: "SAS couldn’t even help us when our flight was cancelled."

Мінуси: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."

Мінуси: "Long delay due to weather"

Плюси: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Мінуси: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Мінуси: "Forferdelig innsjekking, lang kø, kun en person som skulle håndtere alle. Bag drop aksepterte kun en innsjekket bagasje for 2 personer selv om vi skulle kunne sjekke inn 2 hver."

Плюси: "food wqs decent entertainment options were also good."
Мінуси: "nothing to complain about except leg space"

Плюси: "I could choose my seat"
Мінуси: "Nothing else"

Плюси: "Small airplane"
Мінуси: "Confused information and double/extra charge for only one check-in baggage. They should make clear in the first place when booking ticket or check in online but NOT. I have to pay $83 dollars for one luggage."

Плюси: "The food."
Мінуси: "The seat are so narrow"

Мінуси: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."

Мінуси: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"

Плюси: "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"
Мінуси: "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."

Мінуси: "Not applicable"

Плюси: "Excellent all around. Super smooth, friendly and fast!!"

Плюси: "Excellent staff!"
Мінуси: "All airplanes are 2 Noisy. (Of course this is not the fault of SAS). I use noise canceling headphones that helps a lot. EBut the background noise level always strikes me as too much!"

Плюси: "2 meals included for a 7 hour flight!"

Плюси: "Efficient processing of passengers onto aircraft."

Плюси: "Efficient processing of passengers onto aircraft."

Плюси: "premium economy"
Мінуси: "nothing, it was great!"

Плюси: "easy board, timely departure & nice tea :)"
Мінуси: "seats were small and a bit dirty"

Плюси: "Easy boarding"
Мінуси: "Seat width"

Мінуси: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."

Плюси: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Мінуси: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."

Плюси: "Fast on fast off"
Мінуси: "We got moved twice and then to a middle seat. Why have checking at all?"

Плюси: "check in person helped get me a window seat with a view"
Мінуси: "No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes."

Плюси: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Мінуси: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."

Мінуси: "Cattle call boarding in a culture where standing in que is unheard of."

Мінуси: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."

Мінуси: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."

Плюси: "Great movies. Lcd Screen is awesome"
Мінуси: "Somewhat unfriendly crew"

Плюси: "I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience."
Мінуси: "Can't think of a single thing."

Плюси: "That the person with whom I would have shared seats, found one with their party - had all the space...by chance ! The people at the counters are nice."
Мінуси: "1) I had an empty bottle and asked for water for multiple medications (as I had sprained my foot) thinking the stewardess had a jug of water. She opened a bottle and poured a fifth . I said I had to take many pills (antiinflamatory are three) plus iron and probiotics I take. She told me, holding the used bottle mostly full, that if I wanted more , I should buy a bottle !!!! And put it away !!! How insensitive and inhuman !!! I didn't know she was going to open a bottle !!!! Very insulting !! 2) When another stewardess passed by offering food, I asked what did we have a right to and she (only then) offered me tea or coffee (which should have been offered first). They I asked, as in all other flights (short South American flights and USA donestic) if she gave crackers or nuts to which she unnecessarily gloated pointing to the curtain that there , in economic plus , they had everything free ...insulting treatment and unnecessary information ...just like in my trip to Nice !! Same attitude ...it's probably horrible training courses. 3) you'd think the men and women that speak over the loud speaker would have bothered to learn English ...it was broken English and even sounded like babble to me...so I just ignored it ! 3) again no instructions for transfer as you come out of the plane. Had to figure it out asking cleaners ..as my flight was at night again. People below seem to coincide in that they complain of rudeness and lack of re-direction."

Плюси: "we landed 20 minutes before schedule"

Плюси: "Smooth Flight and on time with a bit of Aurora (night flight to Tromso)"
Мінуси: "Voucher does not show details of check-in baggage limitations (limited to 20 KG.) and has to use Oslo airport self check-in which is quite confusing for inter-continental traveller.."

Плюси: "Flight from Kirkenes to Oslo delayed, which meant the rest of the flights were unusable. New flights were booked in Oslo through Copenhagen, which only lengthened the original trip time by about 5 minutes."

Плюси: "The overall experience was good. The fights in there selves were cool."
Мінуси: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Плюси: "Nice meal, friendly staff"

Плюси: "Reasonable price"
Мінуси: "Very hot, small seats"

Плюси: "short - efficient"
Мінуси: "no problems"

Мінуси: "A very fat man seated next to me and occupied half my seat, very uncomfortable!!!"

Плюси: "Amazing service."

Плюси: "Everything went smooth"
Мінуси: "Nada"

Мінуси: "We were to fly from Bergen to Oslo, and then from Oslo to Stockholm. However, the flight from Bergen to Oslo kept getting delayed, so we were eventually put on a direct flight to Stockholm from Bergen. But for the 5 hour delay, we were given a food 'dinner' coupon that could have only bought a slice a pizza which we felt was extremely poor. Expected a better compensation for the long delay."

Плюси: "One magazine was not enough"
Мінуси: "You expect me to vacation time trying to contact you about the items missing from my suitcase. I have read where I have seven days to report this. This happened on June 20 almost a month ago I am at home trying to straighten out this I had yet to even speak to anyone about The luggage items missing. Why would I miss out on my vacation trying to write you???"

Мінуси: "We bought tickets on priceline, Zurich to Oslo, paid $150 more for the shorter flight (by 1 1/2 hours), didn't realise the cost did not include luggage ($140 for 2 bags!), boarded late, only served water, coffee and tea, all other beverages were for a fee, landed late, bags were delayed by 30 minutes and soaked with water from the rain, some clothes inside were wet, overall poor experience, airline needs to polish their services and stop the 'nickel and dime" approach."

Плюси: "On time. Efficient boarding."
Мінуси: "Not even water or coffee was free. Charge for everything."

Мінуси: "Over crowded boarding area - delay at departure"

Мінуси: "We arrived in Newark, but our luggage did not. It was lost for 2 days. In this day and age of technology, there is no excuse."

Плюси: "The flight was on time; boarding was straightforward."

Мінуси: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."

Плюси: "All is excellent"

Плюси: "Smooth flight"
Мінуси: "Food"

Плюси: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."

Плюси: "Friendly crew"
Мінуси: "Faster boarding, better food, more adequate announcements on delays"

Мінуси: "Polish airline Should not be allowed to fly tomUs"

Плюси: "Sufficient space between front seats"

Мінуси: "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"

Плюси: "Nothing."
Мінуси: "Neatness, communication, all LOT airline workers were very rude, no food on flight."

Мінуси: "We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good."

Плюси: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Мінуси: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Плюси: "The plain was clean and crew was a friendly."
Мінуси: "Temperature in plain and airport was too hot"

Мінуси: "Headphones sound had a static noise. Also flight was delayed."

Плюси: "Cheap fair to Eastern Europe. Many new movies."
Мінуси: "Crammed seats. Flight delayed. Almost missed the connection flight. My luggage didn’t make it to the final destination. Luggage delivered to my hotel in 2 days. Noticed the bags have been opened (I put tapes around the bag, and the tapes were cut/altered). Some stuff were stolen. G.H.E.T.T.O."

Мінуси: "deley"

Плюси: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Мінуси: "Flight departed an hour late."

Плюси: "Again, everything went good."
Мінуси: "Delay for late."

Плюси: "Flight is very fast, crew was amazing"
Мінуси: "The flight was late and there was no information, just few times delayed boarding time. And people (especialy young lady) behind boarding desk looked very unhappy that people were asking questions"

Плюси: "Quick flight"
Мінуси: "Quicker access to gate"

Плюси: "First of all, we had to line up in a very long que when arriving from Zagbreb. Then we had to wait very long for the bus to take us to the plane. Finally, we had to wait for almost 30 minutes ON the bus before we could enter the plane."
Мінуси: "The crew"

Мінуси: "We had seats not together. As more of passengers. Only asking to change seats helped"

Плюси: "It was ok"
Мінуси: "Teleportation"

Плюси: "New airplanes"

Мінуси: "Flight was delayed"

Плюси: "The flight to Chicago was ok, but the crew (how the flight tender behaved) was at some points ridiculous"
Мінуси: "Poor behavior of the flight tender, no humility, poor respect, disgraceful... also the seats in the toilet are defective (all of the passengers noticed this) - the plastic covers when you lift them (open) do not keep vertical position, they always fall down what is very annoying (how can you use the toilet if the cover is falling on your back all of the time?)"

Плюси: "Good connection experience."
Мінуси: "Waiting/standing on the bus for the one last guy."

Плюси: "Late, dirty plane no coffee or tea"
Мінуси: "Over an hour late"

Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Плюси: "Comfortable seats"
Мінуси: "No TV monitors. 1-hour delay both trips."

Плюси: "Amazing crew. Very professional and nice. Clean plane. Quality food. Great service."

Плюси: "Arrived on Time"

Мінуси: "incompetent parents with hysteric crying baby, inattentive flight attendants"

Мінуси: "Cramped seating! I was hoping a European airline in a 787 "Dreamliner would be more spacious, no such luck."

Плюси: "Helpful Crew"
Мінуси: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."

Плюси: "In Frankfurt it went through Lufthansa and the extra suitcase costed me $40 more as I’ve been told on the LOT website. Paid €107 where the web page of lot said $75"
Мінуси: "After check in luggage I had to wait one hour to take care of the luggage price so I get my tickets. All this should have been do e before without going to different counter. Also I didn’t liked that I had to check in on the automated machine."

Мінуси: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Плюси: "Overall, cabin is nice and crew was very attentive."
Мінуси: "Seat in full flat bed position was not as comfortable as one would hope. Boarding process could be improved. SAS lounge was superior."

Плюси: "Nice service."
Мінуси: "No problems."

Мінуси: "Flight was late almost two hours."

Мінуси: "the comment for the AMS -WAW flight segment applies here as well."

Мінуси: "There was a delay on their first flight and then the same LOT company does not wait for our connection. After that we are send for one night at a crappy 1 star hotel in Warshaw."

Плюси: "Comfort of plane"
Мінуси: "Delay for no reason and extra 4 hour layover in warsaw"

Мінуси: "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."

Плюси: "Ground crew did a good job rescheduling and arranging hotel"
Мінуси: "The flight was cancelled"

Плюси: "Since we lost our second plane due to an emergeny on the first flight, the airline put us on a nice hotel to spend the night and got us new tickets to our final destination."
Мінуси: "There were not many flights available so we had to stop in Stokholm and then fly to Oslo."

Мінуси: "Expect flying without delay"

Плюси: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Мінуси: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."

Плюси: "Really fast, great service!!"

Мінуси: "Service"

Мінуси: "WAR -FRA Flight cold air blew in all the time. LOT should use no buses for that flight all the time"

Плюси: "Smooth flight. Perfect service."

Плюси: "yes. It was perfect."

Плюси: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Мінуси: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Плюси: "Clean and neat aircraft with nice crew"
Мінуси: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"

Мінуси: "Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late."

Плюси: "The crew, plane and airport was great!"
Мінуси: "Part of our luggage was disassembled and not delivered to the final destination."

Плюси: "We made it safely to our destination."
Мінуси: "There was no WiFi. Comfier seats or at least a pillow and blanket."

Плюси: "Big space to front seat"
Мінуси: "offer drinking water"

Плюси: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Мінуси: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."

Мінуси: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Мінуси: "no food or water in economy - for a 5 hour flight."

Плюси: "Helpful crew"
Мінуси: "Nothing"

Плюси: "It was a fairly ordinary flight"
Мінуси: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Плюси: "Simple no frills airline"

Плюси: "Yes"
Мінуси: "Trips"

Плюси: "Crews on Air France are outstanding!"
Мінуси: "Baggage was lost and was delivered 2 days later."

Мінуси: "Short flight and unmemorable (that's a good thing)"

Мінуси: "would not check my bag to final destination"

Плюси: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Мінуси: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Плюси: "Newer plane for this stretch."

Плюси: "Nice crew"
Мінуси: "Please give out water for free"

Плюси: "Flight was short and sweet, no problems to report."

Плюси: "Easy for my friend and I"

Плюси: "On time boarding and departure. Clean plane and friendly staff."
Мінуси: "Nothing, all was good."

Мінуси: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."

Мінуси: "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"

Мінуси: "An extra fee is charged if you don't check-in online."

Мінуси: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."

Плюси: "Nothing"
Мінуси: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."

Плюси: "Professional appearance"
Мінуси: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."

Мінуси: "No food or entertainment."

Плюси: "good"
Мінуси: "good"

Мінуси: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"

Плюси: "It got me from point A to point B."
Мінуси: "Seat was uncomfortable and next to an odorous toilet."

Плюси: "Brand new aircraft Wider seats as normal Good selection of food"
Мінуси: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."

Плюси: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Мінуси: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."

Мінуси: "paying for water!"

Мінуси: "surprised i had to pay for coffee"

Плюси: "They did provide a 6 euro food voucher once it was clear the flight was going to be over 2 hours late. The flight and land crew did their best to keep everyone calm under bad circumstances."
Мінуси: "Flight was just under 3 hours late (long enough to kill most of the day, but just under what is needed to pay compensation). First they said it was problems in Amsterdam, then problems with the plane, then traffic in Amsterdam. It was hard to tell what was true and what was avoiding penalties (it is possible that equipment issues caused them to lose their spot, and get caught in traffic delays). I hate that they charge 2.5 euros for water on the flight. Their carryon rules only allow us to take the smallest of bags (smaller than other airlines) but when I got on the plane, lots of people had medium sized carryons."

Плюси: "It was very easy to print boarding pass."
Мінуси: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."

Мінуси: "Check in staff at Riga airport were rude. Check in Maine issued the same boarding pass twice, so one of us had no boarding pass. Security line was insanely long--30+ minutes! On board you pay for everything, even a glass of water. Tiny seats and the person behind me kept pushing on the back of my seat. Very uncomfortable! Will never fly airbaltic again."

Плюси: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Мінуси: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."

Мінуси: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"

Плюси: "Moved up to First class section."
Мінуси: "No refreshments"

Плюси: "New Planes, crew"
Мінуси: "Entertainment cost !!!"

Плюси: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Мінуси: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."

Плюси: "Fine, left on time, short flight."
Мінуси: "No complaints"

Мінуси: "I tried to check in on my phone and the app did not allow me. The only way was buying lunch in order to move on with the check in process. I decided to get to the counter and the person charged me US$ 35 euros only for checking me in (even though their app had problems to check in). They charged me in total US$ 100 for checking in and checking my luggage. The service was terrible, especially from the person at the counter. In addition to all that, my luggage did not arrive to the final destination and was lost for an entire week. Every time I called the airline, they were charging me per minute even though they were the ones who lost my suitcase."

Плюси: "The flights were on time, and the Riga airport was efficient."
Мінуси: "The planes seemed very old and rickety. One was an old propeller plane that looked like it had a large patch. The second plane was so old that It was very difficult to open the overhead storage compartments. Both planes rocked side to side during takeoff and landing. I couldn't figure out how to check baggage online through Kayak, and it cost €40 at the airport. It got me where I needs to go, but with the baggage fees, it turned out to be about the same price as other airlines, and I wouldn't recommend the planes for people with any flying anxiety."

Плюси: "Efficient"
Мінуси: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"

Мінуси: "Terrible service and airline is unclear about services airline provides. Lots of hidden fees"

Плюси: "Over All was good"
Мінуси: "They should offer some soft drinks or coffee at no cost for the price we paid"

Плюси: "Nothing"
Мінуси: "They don't give a help"

Плюси: "Clear instructions and polite staff."
Мінуси: "No snacks provides."

Мінуси: "See above"

Мінуси: "Check-in difficult in Kiev; long, slow lines. Personnel usually curt, often sullen, sometimes rude. Not world class operation at all; far from it."

Мінуси: "Рейс задержали на час без особых пояснений, всё, как обычно."

Мінуси: "Absolutely nothing"

Плюси: "everything was really good thanks"

Мінуси: "Transit zone in Kiev is terrible, lines are not professional and time consuming. No reason for it."

Плюси: "N/A"
Мінуси: "No existing schedule. No one knows what is happening. Planes are extremely old and uncomfortable. Food not even mediocre."

Плюси: "They were professional and have a good system. Respectful. Loaded everyone up in a timely manner and no delays."
Мінуси: "Too strict on their carryon policy. On fight from Munich to Kiev, I was allowed to carry on board my full carryon with no weight limit and a personal item. From Kiev to Munich (same size aircraft) I was restricted to one carryon up to 7kg. I had to figure out how to put the excess weight into my checked carryon. I weigh 20kg less than average 6ft, 45 yr old."

Мінуси: "Entertainment bad quality machines"

Мінуси: "We couldn't come to our destination because the were late"

Плюси: "2 luggage free"
Мінуси: "Old and crowded planes."

Плюси: "Great staff that was extremely helpful."

Плюси: "friendly girls"
Мінуси: "Very uncomfortable. Ancient outdated planes. Uncomfortable seats. Everything is for a fee. Slow 767s built more than quarter century ago."

Плюси: "Went well, landed. I wish there was kiosks to upgrade seating"
Мінуси: "I wish there were kiosks to upgrade your seat like klm or air France"

Плюси: "Service staff was friendly and understanding"
Мінуси: "Expensive food with nothing for free included, no entertainment counsel"

Плюси: "The most uncomfortable seats!"
Мінуси: "The seats!"

Мінуси: "Lost luggage."

Мінуси: "bad food"

Плюси: "Nothing"
Мінуси: "Service, seats too small, very tight"

Мінуси: "Very old aircraft"

Плюси: "They fly, they land. Mostly on time. Planes are ok, probably not new but are decent inside."
Мінуси: "Food is a problem. They just offer water to economy class passengers."

Плюси: "Great!!"
Мінуси: "Lost our luggage"

Плюси: "Service"

Плюси: "Nothing"
Мінуси: "We bought tickets online via Kayak and there was not any notice that carriage of baggage is not included to tariff, so during check in they requested additional payment 30$ for 1 baggage."

Плюси: "Timing."
Мінуси: "Seats are small."

Плюси: "too much oseterity"

Мінуси: "Everything!"

Мінуси: "It didnt arrive my baggage until now terrible"

Мінуси: "There was no food, everything paid, even that we had a 30 minute delay."

Мінуси: "I wasn't seated with my friends, there was no food offered, the seats were cramped."

Мінуси: "organization"

Плюси: "Sraff"
Мінуси: "Terrible burned luggage"

Плюси: "nothing"
Мінуси: "everything"

Мінуси: "NEVER HAPPENED. READ ABOVE."

Мінуси: "Aggressively slow boarding with no opportunity to sit down"

Мінуси: "Horrible service!!!!"

Плюси: "on time"
Мінуси: "food"

Плюси: "Nothing"
Мінуси: "No entertainment nothing to eat and to drink no air conditioning very hot"

Мінуси: "although we did check-in in advance we got separate locations. as most of the couples near us/ everyone had to switch palces. it was almost hour delay and at the end our luggage did not arrive to tel aviv!!!"

Мінуси: "No ac"

Плюси: "Efficient on time clean."

Плюси: "My ticket was upgraded to Premium Econom for free. Fish dishes were delicious."
Мінуси: "No entertainment on board. Check-in bags wasn't very organized."

Плюси: "got my lugage and less squishy"

Мінуси: "Space between chairs in economy was too narrow."

Мінуси: "It is normally 1 baggage up to 23kg free. But not for Ukraine Int Air. On checking in on my way back, it turned out that "only 1 way was payed for the baggage". Very interesting, who is going only 1 way with baggage? The ground attendant was very rude and shouted in front of all the people waiting. Needless to say that at no stage of the ticket reservations, any of this was mentioned. Was really an embarrassing situation"

Плюси: "Very pleasant personal."