We called chatdeal ahead of time to book a child meal for a daughter they said they did it but she was not given a child meal
The best but I wish the WiFi was on burning the flight
They can improve the food, specially dessert.
My luggage was delayed because the flight arrived late and I almost missed my connecting flight to Atlanta. My luggage was delayed and it took 3 days to receive my luggage once it arrived in Atlanta. The baggage department is horrendous and non-existent. I did not get a call, I had to go to the Airport and wait for manager to board a flight, waited 3 hours and then they got my luggage for me. I understand staffing issues but there should be a better process for baggage services.
Qatar airways Customer service is terrible in some countries especially in Iraq, very unprofessional, helpless, and very rude!
Services were excellent and given on time.
Мінуси: "Delayed flight for no apparent reason"
Плюси: "Crew was wonderful. Entertainment very good."
Плюси: "Flight was on time, baggage was quick, got out of airport and on my way."
Мінуси: "Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot"
Мінуси: "The flight is too long"
Плюси: "Crew was friendly."
Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Плюси: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Мінуси: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."
Плюси: "crew were amazing."
Плюси: "They greeted us in Georgian at the gate during boarding, this was very nice."
Мінуси: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Плюси: "Leg room and cleanlness. Polite crew members"
Мінуси: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"
Плюси: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Мінуси: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Плюси: "Nothing much except for Hamad Airport ."
Мінуси: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Плюси: "The flight crew was very friendly and helpful in getting you settled on the flight"
Мінуси: "Boarding was a bit Hectic in Bangkok."
Плюси: "Had always liked the airline and on board crew members"
Мінуси: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."
Мінуси: "Transit 9 hours without hotel"
Мінуси: "they need to do family section"
Плюси: "Comfortable, on time"
Плюси: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."
Плюси: "The crew on my side of the cabin was very good."
Мінуси: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."
Плюси: "Felt like a new plane, with great service!"
Мінуси: "The trays of water could come around more frequently"
Плюси: "Crew professionalism"
Мінуси: "Food: at best a B+ Laptop Wrapping at gate: very slow process Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Плюси: "The flight was on time and boarding was fast"
Плюси: "Boarding was good and the flight was on time"
Мінуси: "The food is lowering in quality as time passes. It's very disappointing to see one of Qatar Airways advantages lowering in quality."
Мінуси: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"
Плюси: "Comfort and service"
Мінуси: "Food breaks should be more"
Плюси: "Nothing, no one was helpful at all."
Мінуси: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."
Мінуси: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."
Плюси: "The food was perfect"
Мінуси: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."
Плюси: "Inflight services, food"
Мінуси: "Wheelchair services in India, person left in between and had to walk with pain in my foot for a distance."
Мінуси: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"
Плюси: "The staff were welcoming and friendly. Their customer care is second to none. The food is excellent and i ate throughout my flight."
Мінуси: "The comfort was a bit below my expectations. Sitting on the seats along the isle was uncomfortable as they are closely placed. There is no enough room to move and to lean sideways when one wants to sleep. My tv was not working. The touch screen was not responding. However the friendly flight attendants shifted me to a vacant seat where the tv was working. The movie selection was limited. There were no documentaries about wildlife. Sport was also missing. We also need some news channels like Aljazeera, CNN & BBC so that we keep updated on issues happening throughout the world. This is very important especially to people like me who traveled long distances from South Africa to Los Angeles USA."
Плюси: "The crew were excellent"
Мінуси: "The plane was too small and lots of turbulence"
Плюси: "The food"
Мінуси: "My seat did not incline"
The layover in Istanbul was 1 hour 5 mins. That is NOT ENOUGH TIME to get from one gate to another and go through security again. By the time my plane landed from Kiev to Istanbul, the flight to San Francisco was already boarding. I had to cross a very long airport, go back into security check and then run another 15 mins. I barely made the flight and they were about to close the door when I arrived. Turkish Airlines should NOT SELL TICKETS WITH SUCH SHORT LAYOVER WITHOUT ACCOMODATING US or helping us to get to the other gate faster. It was a very bad experience. Why sell tickets with unreasonable layover times? It is not fair for the customer and not feasible to make the flight.
Cabin crew in business class seem so rushed. Hurry up and serve food, hurry up and clear trays, hurry up and get things done. It felt frantic but overall it was okay.
Плюси: "Efficient flight, crew professional"
Мінуси: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"
Плюси: "Food was ok"
Мінуси: "Nicer personal at check in ,nicer crew,better food."
Плюси: "Good service. Great price."
Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Мінуси: "everything...terrible airline"
Мінуси: "delayed flight management"
Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"
Мінуси: "1 hour delay due to weather"
Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Плюси: "Food, clean plane, Nice staff"
Мінуси: "Flight delayed missed connection lost bag"
Плюси: "Comfort Entertainment Friendly Staff"
Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Плюси: "Food excellent,crew are friendly, polite."
Мінуси: "I attempted to cancel this flight and arrange to use the same route within a year, but when Oct 3 came, nothing had been done. I called as I had before to Justfly and was then told that I had to use the ticket by the date I purchased it (3/26) . I should have just done nothing as when I cancelled the ticket, it cost me another $100l. I will not use Justfly again. I am out more than $1000."
Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."
Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Плюси: "Excellent service and food. Good selection of movies. Great overall experience."
Мінуси: "Crying baby and squealing toddler."
Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"
Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."
Плюси: "It was a short flight. Lemonade"
Плюси: "Great entertainment, crew, food, and organization. This was my first flight on Turkish Airlines and I would definitely fly this airline again."
Мінуси: "Clearing security was a nightmare. So many layers and lines to stay in, and the area wasn't air conditioned. Unfortunately, a handful of the passengers got "ripe" before the 10 hour flight to Chicago. Ugh."
Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
Плюси: "Freebies gifts"
Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."
Плюси: "My first flight with a different airline."
Мінуси: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Плюси: "Comfortable seats, roomy, good customer services on the plane"
Мінуси: "One concern - as we were landing and then taxiing, people were standing up and getting baggage out of the overhead compartments before the plane had stopped moving. It felt dangerous. I would suggest having the flight crew make an announcement so people could be safe and remain seated until the airplane comes to a final stop/no longer moving."
Плюси: "The service and food"
Мінуси: "Seats are to cramped."
Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"
Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"
Плюси: "Food, service,timing"
Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"
Мінуси: "Everything was really good"
Плюси: "Food was excellent. Service was awesome."
Плюси: "Flight attendant cared a lot about the older lady sitting next to me, was grateful when I helped her. Food was excellent, screen size and selection of viewing material was very good. We were on time and the little comfort bag was very good, lip balm!"
Мінуси: "Nothing that I didn't really like, the price was good and the service excellent."