Пошук дешевих авіаквитків з Києва до Крит

Мінуси: "Great customer service"

Плюси: "Flight attendants are friendly and helpful."

Мінуси: "Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it"

Плюси: "plane was clean"

Плюси: "The seats were good for a short flight, which this was. No complaints."

Мінуси: "Temperature was very hot"

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "Very short flight so pretty standard."
Мінуси: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."

Плюси: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Мінуси: "It was perfect !"

Плюси: "Nice cabin, clean . Friendly crew"

Мінуси: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"

Плюси: "On time; smooth boarding process; lights dimmed for a reasonably long time."
Мінуси: "NO legroom on the Zurich to Dusseldorf flight."

Плюси: "Crew were amazing."

Плюси: "great flight"

Плюси: "I like the way they take care of their guests, I have 0 complaints"

Плюси: "Great customer service, the crew was professional and courteous."

Плюси: "Ricaro seats often broken and backs don’t stay in the upright position."
Мінуси: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Плюси: "The staff upgraded me to business. It was a great wxperience"

Мінуси: "Seats are very cramped"

Плюси: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Мінуси: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."

Плюси: "Staff was attentive and friendly. Food was great. Easy boarding."
Мінуси: "N/A"

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Quick flight"
Мінуси: "Small plane with very uncomfortable thin hard seats. Could feel the ride on this plane. Food not great. No entertainment on board."

Плюси: "Swiss"
Мінуси: "French unions"

Плюси: "3"
Мінуси: "Everything"

Плюси: "Professionalism of the crew"
Мінуси: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Плюси: "Food"

Мінуси: "I paid to upgrade my seats and they were still tiny. I could not straighten my legs. The armrest also doesn’t go up all the way, so couples flying overnight together, beware!"

Плюси: "I love Swiss Airlines, would definitely book with them in the future"

Плюси: "Nice experience."
Мінуси: "Seats are not so comfortable. Crew is nice, but not too nice"

Мінуси: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Мінуси: "They rebooked me on a later flight this same day. This flight to Geneva (change of airports) was late and the flight to Vienna took off with no passengers from our flight, after we were told it would wait. ' I paid for premium seats and did not get rebooked for the same. I am sitting in the Geneva airport for 7 and 1/2 hours, losing my meetings in Vienna. I never expected such poor service from Swissair."

Плюси: "Everything was great"
Мінуси: "Service was perfect Food was incredible Movies and entertainment high level"

Плюси: "It was an amazing flight with an amazing service thank you United."

Мінуси: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."

Плюси: "I liked the staff and the chocolate"
Мінуси: "I didn't like the meal much and the lighting was too bright most of the time."

Плюси: "The flight attendants were extremely polite . Great service i love my accommodation in Business class . Very clean , punctual, comfortable, up dates by pilot frequently. Over all a hard work TEAM of Flight Attendants. Thank You to all of them."

Мінуси: "Don't like to wait for no one 30 min inside airplane"

Плюси: "good service"
Мінуси: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Плюси: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Мінуси: "Expired cheese. Loudest plane I have ever been on."

Плюси: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Мінуси: "id."

Плюси: "The crew was very nice, I felt bad for them as people were constantly complaining."
Мінуси: "The tv's did not work, was extremely disappointing."

Плюси: "This was my first time flying on Swiss Air. Beautiful aircraft and a very friendly crew. Food was good and our flight was on time. Lots of options for in-flight entertainment."
Мінуси: "The boarding process was not ideal. This was our first time in the Zurich airport and we were not aware of the passport check at the gate. There were no signs and several passengers tried to board without the stamp only to be sent to the passport check line. Very frustrating. Also, there was no organization so everyone just rushed forward when boarding was called. They should consider boarding by rows to make it a more orderly process. Finally, there was no leg room at all. I realize airlines are trying to squeeze every passenger in that they can, but this was ridiculous. I'm 5'11" and my knees were pinned against the seat in front of me."

Плюси: "Good product, excellent food, great and attentive service"
Мінуси: "Set quality for Business leaves much to be desired. Feels like sitting in Y with middle seat free."

Плюси: "Nothing! It was the first day of our honeymoon, and it was ruined by Swiss."
Мінуси: "This (attempted) flight was like living a nightmare. The aircraft had a problem with the A/C, so we sat in the extremely hot aircraft on the tarmac for 2 hours while they tried to fix the problem. Then, when we were finally told that the aircraft could not fly, the Swiss staff said that we were "not allowed" to leave the aircraft. After stressed passengers confronted the crew demanding to be let off the aircraft, we went back into the terminal to wait for hours in line as just two Swiss staff filled out hotel vouchers by hand for over 200 passengers. Adding insult to injury, we were then told to wait for a hotel shuttle at the curb, despite the fact that the shuttle had stopped running hours earlier at midnight. I didn't fly to Switzerland until the next day, losing hundreds of dollars on a missed hotel stay in Zurich, and travel plans. And it was an awful start to my honeymoon. The way the Swiss staff treated us was unconscionable and insulting. They have not responded to my several written complaints, so maybe Kayak can help!!!"

Плюси: "El espacio dentro de la cabina y la atención de la tripulación. Me informaron de la inmediatez de mi siguiente conexión"

Плюси: "The thing I liked most was being offered water routinely. I think I had the options to have a glass of water six times on my flight. For some reason flying really dries me out - so I really appreciated that. The seats were more spacious than the average flights I take. There were lots of movie options. There was more than enough space in the overhead compartment. I"

Плюси: "Safety of aircraft"
Мінуси: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Плюси: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "TSA in Philadelphia were very rude and aggressive. This is not Lufthansa's fault, but LH can at least pass on word that their passengers were hassled unnecessarily by TSA personnel."
Мінуси: "See above."

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Мінуси: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: "Plane was old and had no in flight entertainment"

Плюси: "Good movie selection"
Мінуси: "Not enough room for food tray to come down. Food was horrible."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "It was ok"
Мінуси: "Two flights were both late Had to run to gate Luggage delayed"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Service"

Плюси: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Мінуси: "I like the movie"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "It was a nice flight and the crew and the people were nice"
Мінуси: "It was nice I cannot complain"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "Plenty of legroom in main cabin"
Мінуси: "Video selection unreliable"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "N/A"
Мінуси: "Lufthansa Ground staff was not equipped to handle flight cancellation! It took them 4.5 hrs after scheduled flight departure time between which they told us flight was cancelled and provided Hotel Accommodations. Very sad customer handling and service. Subsequent booking was a mess too!"

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "Great crew. Comfortable seat. Decent amount of room."
Мінуси: "There is a big problem with some of the Premium economy seats. the way the secure the seat to the floor of the plane puts a piece of metal directly under the seat in front of you so you cannot put a bag or other items easily under the seat. If you are in the middle of the row it is really a hassle to have access to your laptop."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Мінуси: "Delays and boarding"

Плюси: "Comfort"
Мінуси: "Internet"

Плюси: "Klm's consistantly high standards in everything they do."
Мінуси: "Nothing"

Плюси: "Muslim food"

Плюси: "The socks offered in business were comfortable and nice looking. The red wine was good."
Мінуси: "The food was just average and the seat not too comfortable"

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "The crew was pleasant"
Мінуси: "Baggage checkin & flight boarding was slow & disorganized."

Мінуси: "KLM crew exceed our expectations"

Плюси: "Crew was nice and pleasant"
Мінуси: "Flight very late"

Плюси: "Very professional"
Мінуси: "Lost luggage"

Мінуси: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Плюси: "Service is awesome. Food is great."
Мінуси: "People with short connection are affected by the 15 to 25 minutes delay."

Плюси: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Мінуси: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Плюси: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Плюси: "Just the cabin crew being nice"
Мінуси: "Punctuality KLM is always late"

Плюси: "The crew was amazing and the food was great."
Мінуси: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Плюси: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Плюси: "Crew was nice and efficient"
Мінуси: "Economy seats don’t recline enough."

Плюси: "They considered my reguest of vegiterian food."
Мінуси: "I have no complaints."

Мінуси: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Мінуси: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Мінуси: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Мінуси: "Our lougage did not arrive"

Плюси: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Мінуси: "Boarding was chaotic and congested with not much information or order."

Плюси: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Плюси: "Time and Good clean place.. in This case airpöane.."
Мінуси: "It was not entreteiment st all"

Плюси: "Crew was great, very nice"
Мінуси: "Not enough legroom"

Плюси: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Мінуси: "Flight departed 35 minutes late"

Мінуси: "Didn’t happen."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Плюси: "Good services!"

Мінуси: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Плюси: "Good service onboard, good food. On time."

Плюси: "Nothing really"
Мінуси: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Плюси: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Мінуси: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Мінуси: "Delayed!"

Плюси: "Lovely staff, good food, great movies."

Плюси: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Плюси: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Плюси: "Short-hop flight, fit for purpose."

Плюси: "was very quick"

Плюси: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Мінуси: "Not much to comment on here."

Плюси: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Мінуси: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Плюси: "Airline staff good and professional"
Мінуси: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Плюси: "Catering is ok"
Мінуси: "Seats comfort really old school"

Мінуси: "Service"

Мінуси: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Плюси: "Loved this 747! Crew was professional and food was very good."
Мінуси: "We had a long wait (25 minutes) at the gate because we were early."

Плюси: "Same as above"

Плюси: "Boarding was very efficient."
Мінуси: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Мінуси: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."

Плюси: "Smooth flight"
Мінуси: "Food"

Плюси: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."

Мінуси: "Awful airlines, disorganized and chaotic. Warsaw airport was also awful. Extremely confusing to figure out what was going on. Flight was delayed. Workers were not helpful in figuring things out. One of the worst flights I’ve taken"

Мінуси: "Give more informations if there is any problem or schedul"

Плюси: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Мінуси: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Плюси: "The plain was clean and crew was a friendly."
Мінуси: "Temperature in plain and airport was too hot"

Мінуси: "Headphones sound had a static noise. Also flight was delayed."

Плюси: "There was in-flight entertainment. It was the cheapest flight."
Мінуси: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Плюси: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Мінуси: "Flight departed an hour late."

Плюси: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."

Плюси: "New airplanes"

Плюси: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Мінуси: "On board WiFi ."

Плюси: "the crew was really amazing!"

Плюси: "Easy and fast to board and quick response with carry on luggage"
Мінуси: "The website check in doesn’t work quite well. You have to try a couple of times so it works"

Плюси: "The service was top notch, the entertainment selection was great, and the meals were excellent. Free beer and wine on long flights. The engine noise on the Dreamliner is incredibly quiet."
Мінуси: "The seats aren’t the most comfortable. On a long flight no matter what you need to get up and move around."

Плюси: "Movie selection, games, food, dreamliner plane"
Мінуси: "Legroom, seat comfort"

Мінуси: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"

Плюси: "Late, dirty plane no coffee or tea"
Мінуси: "Over an hour late"

Плюси: "all was ok as its a little one so very crouded no place to move but in general ok thank you very much"
Мінуси: "will recomend and would like to travel again with lot hope thatcwill have additional shop of duty free for shopping closes . toys.and more good ice creem thank you very much"

Плюси: "Overall it was a good flight"
Мінуси: "small plane, tight seats, noisy."

Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Плюси: "Pilot interection and the crew."
Мінуси: "Small air craft."

Плюси: "Amazing crew. Very professional and nice. Clean plane. Quality food. Great service."

Плюси: "Nice plane. Crew was great"
Мінуси: "Boarding in Chicago was late and seemed confused; partly because of gat configuration. Not much choice in entertainment"

Плюси: "Sparkling water"
Мінуси: "LOT lost my bag!!!"

Плюси: "Service is good, flight crew are helpful and attentive, meals are good. Entertainment is good."
Мінуси: "Unfortunately the flight was delayed by an hour so boarding became frantic and stressful. We had already left the gate and the plane was taxiing and some people were still not sitting in seats - I suppose that's fellow passengers for you - and they were told by flight attendants to get into their seats. Economy seats are very cramped so it's an uncomfortable and probably not healthy experience for that long. The flight delay meant that there was high stress in Warsaw to make the connecting flight. Why transit passengers need to be subjected to security checks and clearance I do not understand. We have just got off an international flight - transit passengers surely aren't combined with new passengers who have not been through security in Warsaw."

Плюси: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
Мінуси: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"

Мінуси: "they canceled my flight, they put me in a new one that was delayed 1hour. They way the crew reacted gave me the feeling it was completely normal. I received a coffee and 1 cookie for the trouble."

Плюси: "NOTHING...!!!!!! ZEROOO STARS....very unprofesionall...., this was my first and last time traveling with this aholes..........!!!"
Мінуси: "I don’t wana waste my time anymore talking about this f...... joke of company.......necer again"

Плюси: "The VEG meal (non-dairy) I was served was fresh and delicious to eat. Flight attendants pleasant, professional and service-oriented. My luggage made it to NYC/JFK without any problems."
Мінуси: "In-flight entertainment offered a very conventional set of movies from which to select."

Плюси: "Excellent job from boarding to the end of the flight! Thank you all!"
Мінуси: "My concern was the super small sit , but after all I am a big boy!"

Плюси: "Crew was very good. Plenty of food, and they came around often with drinks and water."

Плюси: "Newer plane. More efficient boarding process."
Мінуси: "No entertainment system at all."

Мінуси: "Plane never came from Warsaw and flight had to be cancelled. Apparently thee pilot was ill"

Мінуси: "entertainment didnt work tray tables broken"

Плюси: "Friendly service"
Мінуси: "No vegetarian option unless ordered before the flight."

Плюси: "Nice service."
Мінуси: "No problems."

Мінуси: "Flight was late almost two hours."

Плюси: "No delays, nice stuff."
Мінуси: "There was nothing I did not like."

Плюси: "ok"

Плюси: "Getting iff"
Мінуси: "Overcrowded Poorly organized"

Плюси: "Ground crew did a good job rescheduling and arranging hotel"
Мінуси: "The flight was cancelled"

Мінуси: "Expect flying without delay"

Мінуси: "BROKEN LIGHT! I wish I had some tape or even a bandaid to block that annoying light- did not sleep at all"

Плюси: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Мінуси: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."

Плюси: "The crew has always been extremely friendly and accommodating"

Мінуси: "You sold me no lagge ticket, and than charged extra"

Мінуси: "Flight late Seats uncomfortable"

Плюси: "A very nice experience"
Мінуси: "Again, the flight from Warsaw to Chicago in Jan 6 was much better than the other one from Chicago to Warsaw in Dec 27. That flight (Dec 27) I would rate as okey. Food was poor. Instead of meat there was a piece of conjunctive tissue which was impossible to cut or chew at all. Who made a decision to feed people in limited space with beans? I wish this person would seat among them for 8 hours to enjoy it fully."

Плюси: "Great service! Great seat!"

Мінуси: "The seating place are really small. If you're tall it's painfully. The seats are short, no forehead. The boarding wasn’t well organized like with British Airways."

Мінуси: "Flight was delayed for about an hour with apologies but without explanation. They tried to get us to check our baggage and we had to prove to them that the suitcases were the right size for the overhead bins even though others with similar bags didn’t have to"

Мінуси: "The loading process could have been clearer, there were lines for zones 1 and 2 but none for 3 till I pointed it out. By the time I got on board a cranky old man was in my seat and there was limited overhead storage availability."

Мінуси: "Flight was 90 minutes late. Crew was nice."

Плюси: "Boarding was okay. No water or entertainment at all so don’t expect it."
Мінуси: "At least water would be nice."

Плюси: "Nothing"
Мінуси: "everything ground crew lazy and not polite no space at all in the plane, night flight, talking too much during the flight"

Мінуси: "The landing at CDG"

Мінуси: "The boarding process. Had to sit on a bus on the tarmac for a long time before getting shuttled to the plane."

Плюси: "The flight was quite delayed and staff were unfriendly; e.g. asked for a glass of water and kept being told later"
Мінуси: "Rh"

Плюси: "FRIENDLY BUT NO HELP WITH WHEEL CHAIR."
Мінуси: "COULD OF HELPED GETTING ME MY WHEELCHAIR. NEVER DID GET ONE, EITHER BEFORE OR AFTER THE FLIGHT, EVEN THOUGH IT WAS REQUESTED WHEN TICKET WAS PURCHASED."

Мінуси: "Old plane, not terribly comfortable. Everything else was fine."

Мінуси: "Never again with Czech Airlines"

Мінуси: "Those ATR72 aircrafts are totally inconvenient"

Плюси: "Everyone was in a great mood!"
Мінуси: "The noisiest flight ever, not the plane but the passengers! We booked 6 months ago and our seats (wife and I) were on opposite ends of the plane"

Мінуси: "Flight was delayed almost two hours, plane wasn't at the gate, only one bus was provided for transport, everything on board was in Russian (as the plane previously arrived from Russia)."

Плюси: "A"
Мінуси: "Luggage is 35 euros and one was lost. Temp onboard was hot. Had to pay for drinks"

Плюси: "It was on time."
Мінуси: "They ruined my bag in the handling and would not help me."

Плюси: "On time departure arrival, and service"

Плюси: "The crew and the check in staff were courteous and helpful and the boarding was easier than I expected."
Мінуси: "The flight was schedule was changed a couple of days before departure to leave 30 min late and arrive 30 min later than previously scheduled flight. This turned a 2 hours flight into a 3 hours flight, and made sense only when we boarded: the plane was an old propeller plane, not comfortable and obviously a lot slower than the modern aircrafts."

Плюси: "Was absolutely on time"
Мінуси: "All staff and crew very rude and unhelpful . Worst I have come across in my over 100 international travels"

Плюси: "Easy to board."

Плюси: "A friendly and efficient crew and on-time flight"
Мінуси: "It was a pity what one cannot have a purse separate from a hand-carry-on luggage. Seems a full service carrier like Czech Airlines would allow that. If we wanted to fly under budget restrictions, we would have chosen RyanAir or EasyJet and saved some money."

Мінуси: "Although Czech Airlines is part of Sky Team Alliance, the overall experience is like fliying a low cost airline, such as Ryan Air, I am a platinum Sky Team Member and definitly Czech Airlines should not be part of the alliance"

Плюси: "Flight arrived on time. It was not that expensive."
Мінуси: "I had a bad time during the boarding process. They made me pay $56 to check my backpack in the gate. I have been traveling for two weeks with my backpack and this was the first time that an airline made me check my backpack and pay. My husband has the same backpack and they let him pass with no problem. The wost thing is that the flight was not full and there was space available for my bag. They didnt offered water during the flight."

Плюси: "Nothing, probably I m just glad for the basic ...that i eventually reached my destination within the day"
Мінуси: "I Booked the flight 4 weeks ago non stop flight from Prague to Budapest. At the airport 15 -20 foreigners (non czech speakers) received no notice that the Prague to Budapest flight was cancelled 1 hour before official departure. Czech airlines boarded us in another flight to Kosice Airport in Slovakia and from there we would depart to Budapest. The pilot thanked us in English about our understanding for the "cancellation" and this is where I realized the change. In the meantime, the other foreigners were getting ready to exit the flight to Kosice thinking they reached Budapest. I had to stop them and inform them about the change in every language I could use. This added 1:25 hr of flight + 20 minutes in the airport in Kosice unnecessarily. Last but not least: The size of cabin luggage is much smaller than the american standard, therefore expect that your luggage will probably need to be checked in with additional payment (both mine wouldnt fit by 2 cm due to the rollers...100$ at entrance)."

Плюси: "on time handling of hand luggage"

Плюси: "It was smooth take off and landing."
Мінуси: "I got the last seat. I couldn’t tilt it."

Плюси: "The flight was basically on time and we arrived in Amsterdam in time to make our connecting flight. Check-in personnel were nice, helpful and efficient."
Мінуси: "the bags that had been acceptable everywhere else had to be checked at the gate - ~55 euros. The bag was only 0.5 cm over the bag size guide."

Плюси: "Comfortable economy seats, nice crew"
Мінуси: "Flight was delayed, cumbersome boarding and deplaning procedure (buses), no free drinks or food, not even water"

Плюси: "I booked a flight from paris to prague. When i tried to check in there was a misunderstanding over my luggage and the check in fee. When I tried to get an explanation as of why I had to pay a fee instead of explaining and trying to be helpful the staff simply said I can take my luggage back and go. Nothing about trying to solve the problem. Never had I experienced such rudeness!!! I will never fly czech airlines again and will not recommend to anyone else"
Мінуси: "As above"

Плюси: "Nothing. It was the worst airline experience I have ever had."
Мінуси: "We were charged 90 euros for two bags that are considered carry on bags by every other airline. We felt that we were robbed at the gate and taking advantage of. we were forced to check to carry-on bags and then charge double of what any airline in the United States charges to check a bag. One of the women at he gate who worked for Czech airlines was very rude to us and to other customers. To add insult to injury, when we boarded the plane we were told that we could not get a glass of water unless we paid for it because we were riding in the economy section. We have traveled around the world for the past 45 years and had never encountered an airline that did not even offer its customers complementary glasses of water. I felt that we had been taking advantage of at the gate. I had never been on any airline where they would not give a glass of water that was not paid for. I have never been on an airline with such little class. Some of my family members are planning to visit Prague in the spring. I will tell them and everyone else I know to avoid flying with your airline.We felt that we were robbed at the gate and taking advantage. We are thinking of hosting our daughter's wedding next praying in Prague. We are expecting 80 to 100 guests to come to that wedding. If our daughter decides to have her wedding in Prague, we will be telling all of those potential customers to fly air France or some American airline and to avoid the Czech airline. I found your airline and your service to be worthy of a zero"

Плюси: "Check-in process was a breeze!"

Плюси: "We made it safe and on time."
Мінуси: "No food, no drinks apart from water, limited leg room"

Мінуси: "The crew's English was quite bad, and I wasn't aware that we'd have to pay for our checked luggage, as well as refreshments. Also, our flight was incredibly late leaving BHX."

Плюси: "Normal flight. Nothing special."
Мінуси: "Who charges for water? If an airline is trying to nickel and dime their customers for water in 2017 then I don't want to do business with them. In the future, if there is an alternative, I will not fly with Czech. AVOID CZECH AIRLINES IF FOR NOTHING ELSE ON PRINCIPLE."

Мінуси: "There was no window on the place that they seat us. Initially they could not find our reservation. The plain left late, we almost lost our conection."

Плюси: "All in all the flight was OK, but have to pay for a 14 kg. bag...:-( 35 euro.."
Мінуси: "- I understand that companies need to save but not to offer even a glas of water, that I can not understand, include it in the price of the ticket. The ticket was 130 euro, so it was not low low cost... This is not human."

Мінуси: "The staff were very slow and rude when I checked in on Friday July 21. I had to pay to check a bag and the credit card machine was not working at the counter. So myself and others had to goto another and this person was very rude and unpleasant. Her machine also was not working and was told to go downstairs to the ATM snd get cash. Which I didn't need and would be charged a fee. Finally my card worked (others were less fortunate). Still the person took forever and was making copies of card numbers on carbon paper I believe to show payment proof. I was uncomfortable with this from a card security perspective and asked her about this. She said it was none of my business and why do I care. I fly many places and this is the worst service I have ever received by an airline. I am also a very friendly person and understand when things can be challenging but this staff of 3 was aweful."

Плюси: "This is a quick, simple yrhing was fine, nothing amazing, nothing terrible"
Мінуси: "Slight delay - a little annoying that no sense of how long it would be (it ended up being just under half an hour)"

Мінуси: "Given the price of the ticket, there should have been some basic food and drink options for free - like water. The boarding process was a free-for-all, very unorganized. The cabin crew was very friendly."

Плюси: "Everything worked smootly, people is very kind."
Мінуси: "Not even a glass of water."

Плюси: "At least it was on time"
Мінуси: "Did not like being charged more for my luggage-- and was told that it would have been less if I had did it online. Must have missed that part!"

Мінуси: "Bagage extra chrge. Plain water cot 2 euros"

Мінуси: "!!!Careful about luggage extra charges! I paid extra 70 EUR on return flight that was not mentioned anywhere, on the contrary, booking agent said 1st bag for free!"

Плюси: "I bought a full fare ticket of Czech airlines and got two low cost operators which did not backup the full fare price. Flight should I use a standard air line and NOT a low cost one. Flight should include food, entertainment media, drink (soft), power for charging, etc. Flight should include high quality staff and SPACE for legs (nor extra, just normal space) Actually this was sold as Czech airline flight with Czech airlines flight code. I feel I have been cheated."
Мінуси: "See above."

Плюси: "Flight was on time and Czech airline staff was generally good."
Мінуси: "CDG airport layout is different from all other airports, and very poorly labeled and signed, staff were very rude. Mo complementary water on board. I got a very dry throat during the flight with no relief."

Плюси: "Terrible flight and service. The flight got delayed for 3hrs. We got 1500 Ft food voucher(~$6). Most of restaurants were closed but we were told to use the voicher on the same day. It was 10:30pm. No drink was served during flight. You havw to pay for everything."

Плюси: "Friendliness of attendants, timeliness and playing of Christmas music."
Мінуси: "Boarding from tarmac"

Мінуси: "carry bags down stairs. bus ride to plane."