Пошук дешевих авіаквитків з Києва до Копенгагена

Плюси: "Nothing to like"
Мінуси: "No entertainment, un friendly crew, terrible food"

Плюси: "The boarding process was easy"
Мінуси: "Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off."

Плюси: "Flight attendants are friendly and helpful."

Плюси: "Crew as usual very kind"
Мінуси: "They put me on stand by because flight was overbooked"

Плюси: "The crew was amazing"
Мінуси: "Flight was a bit delayed"

Плюси: "Crew was very nice and helpful."

Плюси: "plane was clean"

Плюси: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "The crew"
Мінуси: "Boarding by rows and not like cows all at one time"

Плюси: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"

Плюси: "Entertainment System (technical apparatus neat); Food tasty"
Мінуси: "Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;"

Плюси: "Very smooth"

Мінуси: "It was torture in the cramped seats"

Плюси: "great flight"

Плюси: "Swiss Lounge, food excellent."
Мінуси: "everything was very good"

Плюси: "Good seats for my wife and i: window and aisle seat"
Мінуси: "Only glass of water free...coffee is 3.50"

Плюси: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Мінуси: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Плюси: "Everything, but the lack of entertainment, and the seats I bought were separated."
Мінуси: "The lack of entertainment, and the seats I bought were separated."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Though our flight got delayed, we arrived almost on time."
Мінуси: "Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently."

Плюси: "Swiss service relayable"

Плюси: "Food was good and staff was nice."
Мінуси: "Touch screens didn't work very well, poor entertainment selection compared to other airlines, poor sound quality"

Плюси: "Service was excelent puntualiti was excelente thank you very much"

Плюси: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Мінуси: "The legroom in economy is just as bad as you would expect."

Плюси: "Flight itself was good for a shorter international flight. Dim cabin lights for early morning, crew providing plenty of drinks and snacks."
Мінуси: "For international travel, I’m always told to get there 3 hours before. For this trip we checked in but didn’t have access to a printer so needed a boarding pass. We wanted to carry on luggage so just needed to print the pass. Swiss was the only airline that wasn’t available on the check-in kiosks. The front desk staff didn’t arrive until closer to 1.5 hours before check in so nearly theall passengers were in a huge line to get passes and check bags."

Плюси: "Polite cree"
Мінуси: "Crowded plane, long boarding and waiting to be seated"

Плюси: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."

Плюси: "Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight."

Мінуси: "Did not get to make this flight either. Horrible."

Плюси: "Nice sandwich and chocolate."

Плюси: "GREAT SERVICE, GREAT PEOPLE!"

Плюси: "The chocolate"
Мінуси: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."

Мінуси: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Плюси: "Short flight.."
Мінуси: "They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!"

Мінуси: "No announcement regarding delay. No boarding announcement. Very uncomfortable, older business seats. Actually had a sore back after the flight. Couldn't get comfortable. Travelling companion had the same experience. Small screen."

Плюси: "Everything was great. The staff did a really nice job at making us all feel comfortable and they were eager to help with our needs."

Плюси: "A swiss machine..."
Мінуси: "the smell someone left in the bathroom before me."

Плюси: "Crew were organized and pleasent. Lots of food."
Мінуси: "Seats in economy are tight."

Плюси: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Мінуси: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."

Мінуси: "A gap between flights for 20 hours"

Плюси: "Very professional crew"
Мінуси: "Not enough food"

Плюси: "Nice flight attendants. Clean planes."
Мінуси: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Плюси: "We liked the crew, and the service and the food. We liked the screens and the choice of movies and entertainment."
Мінуси: "The seats were a bit close, but not terrible. The seats themselves were comfortable."

Плюси: "Everything"
Мінуси: "Didn't find anything."

Плюси: "On time"
Мінуси: "Seating was very tight, confining."

Плюси: "EVERYTHING'S Good to come back home"

Плюси: "Crew was sympathetic to the awful seats"
Мінуси: "Just fly had access to the worst seats and we could not change them."

Мінуси: "Same comments as above."

Плюси: "Everything"
Мінуси: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"

Плюси: "Food was ok"
Мінуси: "Seats..."

Плюси: "Nothing"
Мінуси: "Nicer personal at check in ,nicer crew,better food."

Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Мінуси: "everything...terrible airline"

Плюси: "Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety"
Мінуси: "Sometimes, food Some seats were too tight."

Плюси: "crew"
Мінуси: "delayed flight management"

Плюси: "yes"
Мінуси: "nothing"

Плюси: "Seats were confortable, new plane, the crew was attentive, food was great."
Мінуси: "Need to update the movie library, the category with the new movies is probably a year or morw old."

Плюси: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Мінуси: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"

Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."

Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Плюси: "Food, clean plane, Nice staff"

Мінуси: "Flight delayed missed connection lost bag"

Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Плюси: "Food excellent,crew are friendly, polite."
Мінуси: "Nothing"

Плюси: "Good crew. Good food."
Мінуси: "Hour delay with NO ANNOUNCEMENTS!!"

Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "I enjoyed the food the most. The flight was short and easy."

Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."

Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Плюси: "The staff is very friendly and helpful"
Мінуси: "Everything was good"

Плюси: "didn’t like anything"
Мінуси: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."

Плюси: "It was a short flight. Lemonade"

Мінуси: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."

Мінуси: "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."

Плюси: "Loved the food and staff"
Мінуси: "Thermostat in the plain"

Мінуси: "All was fine."

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Плюси: "Everything"

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Плюси: "Food was great. Crew was awesome. Quick boarding."
Мінуси: "It was very hot on the plane for the majority of the flight."

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Плюси: "Everything"

Плюси: "Average good service, food"
Мінуси: "Entertainment. Poor movie choice, headphones not good"

Плюси: "The movies."
Мінуси: "Not being made aware that for an international flight I would be only alloted one checked bag, I Brought both of my bags as I always do when I travel. I was aware I would incur a charge, but was surprised that not only would I be redirected from the long bag drop line back to ticket sales, but that they would charge me 10 € per kilo! So my bag ended up costing me double what my ticket cost me for a 4 hour flight. Never again."

Плюси: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."

Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."

Плюси: "Food, comfort..."

Плюси: "Nothing"
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"

Плюси: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Плюси: "The flight attendants were pleasant and very attentive. Great meals."
Мінуси: "Had trouble with the seat leaning back on one of glights"

Мінуси: "Everything was really good"

Плюси: "Crew were very nice and professional."

Плюси: "Food was excellent. Service was awesome."
Мінуси: "Nothing."

Плюси: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"

Мінуси: "The airline has lost my luggage which has costs several hundred dollars worth of replacements and they have not been in contact."

Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Плюси: "comfortable seats, quick flight"
Мінуси: "in-seat entertainment and a full salami sandwich instead of half for snack"

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Nice meals. Good entertainment..."
Мінуси: "Budget seats are a little close when the person in front of you leans back, but not the end of the world."

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Плюси: "Flight attendants were good."
Мінуси: "Didn’t have another sandwich on this flight because the first one on previous flight was very dry and were the same options."

Мінуси: "Супер"

Мінуси: "Mediocre sandwich"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Плюси: "all great"
Мінуси: "my bags arriving!"

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "It was a short, smooth flight"
Мінуси: "I had paid extra to pick seats and they were moved without informing me prior to the flight."

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Мінуси: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Мінуси: "Flight from Frankfurt to Copenhagen was over an hour late. Flight from Copenhagen to Frankfurt was also late, causing us to miss our connecting flight home on United."

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "We reached our destination eventually..."
Мінуси: "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."

Плюси: "I liked the ability to have some air circulation, which was not offered in the first flight, so that was nice. The ride was smooth, quick, and mostly comfortable, although I did wish I could have a little more elbow room. There was no entertainment, but that was also fine because the flight was fairly short. Overall, I don’t have any complaints."
Мінуси: "Small flight, and just a little bit of elbow room..but no complaints (besides the crying children, but that’s usually a given on a commercial flight)."

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Flight itself ok"
Мінуси: "Three gate changes. Finally herded us into a holding area to bus us 100 yards to the plane. After carefully having small children and special needs go first into holding it was a free for all to get to the bus."

Плюси: "Service"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "The airplane did not crash"
Мінуси: "Eh, it was ok"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Мінуси: "The fees for the sporting bag was out of control expensive"

Плюси: "Check in was swift"
Мінуси: "Friendlier approach from the crew"

Мінуси: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."

Плюси: "That we landed in the end"
Мінуси: "More communication to passengers when there are so big delays (almost 2 hours)"

Плюси: "The flight attendants where good and welcoming"
Мінуси: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Плюси: "Comfortable seat."
Мінуси: "Quality of red wine"

Плюси: "Good experience, service was good, and attendants were courteous"

Плюси: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."

Плюси: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Мінуси: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Плюси: "Medical help"

Плюси: "Easy boarding. Using a smaller Dadh 8 on this flight meant we had a lovely view of Alps."
Мінуси: "Poor announcements."

Плюси: "Direct connection"
Мінуси: "Meal is horrible"

Плюси: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Мінуси: "That I did not fly this airlines before. They will be first on my list from now on."

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "Nothing stood out compared to other airlines"

Плюси: "Nothing special."
Мінуси: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."

Плюси: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Мінуси: "See previous comments"

Плюси: "Very orderly fashion onto boarding"
Мінуси: "My suitcase got destroyed"

Плюси: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Мінуси: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."

Плюси: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Мінуси: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Плюси: "Boarding on time and quick"
Мінуси: "Food and entertainment choices"

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "Excellent service."
Мінуси: "Somewhat expensive for Vienna - Brussels one way route."

Плюси: "kids treatment"

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "Short flight."
Мінуси: "Seat comfort was meh."

Мінуси: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."

Мінуси: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Плюси: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Мінуси: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Мінуси: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"

Плюси: "The flight attendants were beautiful"

Плюси: "The female attendants were nice."
Мінуси: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Мінуси: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Плюси: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Мінуси: "nothing in particular"

Плюси: "Made it there safely."
Мінуси: "Not much space in the seats on the flight especially for 10 straight hours."

Плюси: "It was pleasant all around"

Мінуси: "Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later."

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Мінуси: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."
Мінуси: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."

Плюси: "All"
Мінуси: "0"

Мінуси: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."

Плюси: "We left late but efficiently."

Плюси: "best blanket any business class."

Плюси: "I liked the extended leg room in front row of economy class."
Мінуси: "A couple of the flight attendants were rude to people on the jet. They seemed agitated and annoyed."

Мінуси: "There were no air vents, which made for a hot flight."

Плюси: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Мінуси: "Delayed boarding"

Плюси: "Cordial staff, on time flight, and tasty meals."

Мінуси: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."

Плюси: "Smooth flight"
Мінуси: "Food"

Мінуси: "entertainment, comfort"

Плюси: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."

Мінуси: "Responsibility."

Плюси: "They offered a cookie, coffee and water. If you want more you have to purchase it. I was amazed by the punctuality."

Плюси: "Punctuality"

Плюси: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Мінуси: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Плюси: "The plain was clean and crew was a friendly."
Мінуси: "Temperature in plain and airport was too hot"

Плюси: "Nothing"
Мінуси: "Be on time, no delays!"

Мінуси: "My luggage was lost."

Плюси: "Nothing to like in this Lufthansa flight."
Мінуси: "Boarding was delayed by 40 minutes. Flight delayed by almost an hour. And after departure crew informed us that they has some issues with catering and they will not provide with a regular service. Even tee was not available (they offerred juice, coke). They gave sandwich in a business class!"

Мінуси: "Headphones sound had a static noise. Also flight was delayed."

Плюси: "The entertainment selection"
Мінуси: "Seats were brutally uncomfortable. It was unbearably hot the entire flight because the air was not turned on. And there was not the advertised amount of legroom."

Плюси: "Food was good"
Мінуси: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."

Плюси: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Мінуси: "Flight departed an hour late."

Плюси: "first flight was canceled -bad second flight- short flight and fast, nice crew"
Мінуси: "waiting for a hotel room for 4 hrs after my first plane got canceled.LOT services completely disorganized, no meals at the hotel.long wait."

Мінуси: "We had seats not together. As more of passengers. Only asking to change seats helped"

Мінуси: "Poor quality of announcements in Warsaw for boarding times."

Плюси: "New airplanes"

Плюси: "Excellent crew, excellent service, great entertainment choices."

Мінуси: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."

Плюси: "Cabin crew were very nice, boarding was quick and efficient."
Мінуси: "Plane was extremely cold, the heating only worked after the engines were started."

Мінуси: "1- Tight seats for three big adults in a row of three seats especially for an 8 hour flight! 2- I don't eat pork. Most of the food was pork or mixed with pork even the salad! My options were very limited thus I wasn't well fed."

Плюси: "Late, dirty plane no coffee or tea"
Мінуси: "Over an hour late"

Плюси: "The crew were very nice."
Мінуси: "I was unable to prepay my baggage fee online. I sent email to customer service about this on Tuesday Sept. 4, and never received a response, except fora machine generated message saying that because of high volume of questions there might be a delay in replying. There really is no excuse for such a user-unfriendly website."

Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Плюси: "Amazing crew. Very professional and nice. Clean plane. Quality food. Great service."

Плюси: "The flight was on time, clean, comfortable seats, nice crew members"

Мінуси: "I didn't like that there was no Wifi, the seats were a bit small, and the connecting flight to moscow was only about 40 mins from the arrival, and we were delayed and I missed my connection. They should not plan connections this close."

Мінуси: "There was no food. Only for a money."

Мінуси: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."

Плюси: "I book this flight months in advance and got a really good deal. Everything was really good, crew was pleasant food was pretty good, which is rare in the air. Airplane was clean and the bathrooms dint stink. Entertainment was very good, loved it that I could find good Russian comedies. Seats were really comfy, I slept for the first time in a plane. Really recommend this airlines"

Мінуси: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."

Плюси: "Very narrow seats in Coach."
Мінуси: "Very uncomfortable."

Мінуси: "I have to pay for baggage in the airport becase it wasn't included. And while i was ordering tickets through kayak i cant choose option it wasn't offered"

Плюси: "Nice service."
Мінуси: "No problems."

Мінуси: "Flight was late almost two hours."

Мінуси: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"

Плюси: "Very efficient, professional and friendly"

Плюси: "."
Мінуси: "."

Плюси: "Friendly crew and boarding and flight were uneventful"
Мінуси: "The entertainment for an international flight is far outdated. The movie selection is severely lacking"

Мінуси: "Expect flying without delay"

Мінуси: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"

Плюси: "I liked that I was given an opportunity to change my flight to business class before leaving Poland but opted out in favor of economy that would get me home sooner."
Мінуси: "What I was transferred to was Lufthansa and their flight was late at arriving and taking off. This transfer changed my destination to Frankfurt. I was stuck in Frankfurt with no compensation. Only a changed flight for the next day and a dinky hotel room. Lufthansa was very disorganized and wildly incompetent."

Плюси: "Nothing"

Плюси: "food prices, all on time"
Мінуси: "entertainment"

Плюси: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Мінуси: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."

Мінуси: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"

Плюси: "Simple, quick service."
Мінуси: "Very basic service but not really any issues."