Пошук дешевих авіаквитків з Києва до Каїра

Плюси: "The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good."
Мінуси: "The offer of wine. The wifi options."

Плюси: "Nothing to like"
Мінуси: "No entertainment, un friendly crew, terrible food"

Мінуси: "Seat could have been more comfortable but the leg room was good"

Плюси: "Flight attendants are friendly and helpful."

Плюси: "None"
Мінуси: "None hate the experience"

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "Responsive excellent crew."
Мінуси: "Long waits to get to the bathroom. Plane dated."

Плюси: "great flight"

Плюси: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Плюси: "Clean airplane and toilets Many entertainment choice No turbulence"
Мінуси: "3 separate passport control checks Last minute gate number announcement Very long flight 9.5 hours Tight seat room"

Плюси: "There were good entertainment options though I didn’t use them"
Мінуси: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Мінуси: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Плюси: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Мінуси: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Плюси: "Took care of every need with a smile and class"
Мінуси: "Seats uncomfortable"

Мінуси: "The seats in coach plus and Bussines were terrible"

Плюси: "Crew helpful. Seats comfortable. Slept most of flight."
Мінуси: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"

Плюси: "Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again."

Плюси: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Мінуси: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Плюси: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Плюси: "Friendly service and food"
Мінуси: "Older plane with no entertainment"

Плюси: "Swiss airlines is just like a flying ikea store - very sad"
Мінуси: "Nothing really , seats are terrible , food is bad Zürich is super nice"

Плюси: "perfect and easy"

Плюси: "My partner and I loved our first flight with Swiss from JFK to Zurich the chairs was amazing, we enjoyed the full bed and the entertainmnet screen was amazing to enjoy. The food was delicious and the service was amazing."
Мінуси: "My Partner and I was dissatisfied with our connecting from Zurich to Cairo. We expected the same flight but we were in basically in coach with little more leg room. The chairs barely reclined to a comfortable position. There was no entertainment, just a three and a half hour flight at the flight plan on a small tv hanging over. their was no differentiation between the economy behind us. just the food that was brought to us, other felt the same as well who were traveling in business with us."

Плюси: "I liked the staff and the chocolate"
Мінуси: "I didn't like the meal much and the lighting was too bright most of the time."

Плюси: "Prompt and business like"
Мінуси: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Плюси: "i'd like services and the food"

Плюси: "The service was great, the staff was very friendly and helpful"
Мінуси: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."

Плюси: "Fast"

Плюси: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Мінуси: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Плюси: "We were very impressed by our flight with Swiss. The staff speaks impeccable English, there is much more leg room than on flights with American companies, and it is so pleasant to get pillows, blankets, headphones, drinks (including wine), snacks and 2 meals on our international flight and not feel nickle and dimed the way we do now on domestic flights."

Плюси: "Friendly crew, clean flight"
Мінуси: "Charged 45 SF (about $50) to check 1 bag"

Плюси: "GREAT SERVICE, GREAT PEOPLE!"

Плюси: "The crew was entertaining and pleasant. The flight was short and easy."

Плюси: "Service was very good."
Мінуси: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Плюси: "Fine"
Мінуси: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Мінуси: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"

Плюси: "I liked the comfort of the aircraft and entertainment"
Мінуси: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"

Плюси: "the entertainment selection was above an beyond."
Мінуси: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"

Плюси: "Aircraft clean, staff friendly and efficient"
Мінуси: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Плюси: "The crew was very professional and friendly. That is a great thing since it's a long flight. Very well prepared! Entertainment was nice lots of options there to keep you busy."
Мінуси: "I wasn't pleased with their meals so that it's important when it's a long flight, and not many choices available."

Мінуси: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

Плюси: "The attendants were cordial"

Плюси: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
Мінуси: "In this flight nothing , one of the worst I have ever had ."

Плюси: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Мінуси: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"

Мінуси: "Should be clear whether meals contain nuts."

Плюси: "It was great to have timely service where the staff made sure you were comfortable and pleased with the flight. Great entertainment on board with no technical difficulties. Fantastic experience!"

Плюси: "It was a very short flight. Thankfully very short."
Мінуси: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."

Плюси: "The crew was attentive and great!"
Мінуси: "We have been without luggage for 1.5 days. We are being kept in the dark and not getting any help from Swiss Air."

Плюси: "The aircraft is a marvel."
Мінуси: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Мінуси: "everything...terrible airline"

Плюси: "the plan"
Мінуси: "seevce was bed 10! hour alihhvwiyhb2 snacks"

Мінуси: "More legroom"

Плюси: "crew"
Мінуси: "delayed flight management"

Мінуси: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."

Плюси: "Surprised to get a meal on such a short flight! Very good service."

Плюси: "yes"
Мінуси: "nothing"

Мінуси: "The entertainment system is old, not easy to use, and lacks features."

Мінуси: "More space and room"

Плюси: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Мінуси: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Плюси: "Food, clean plane, Nice staff"

Мінуси: "Flight delayed missed connection lost bag"

Мінуси: "My suitcase was completely soaked from the rain in Istanbul. It must have been left on the tarmac in Istanbul before it was loaded onto the aircraft. I had clothes on the inside that needed to be dried once in Cairo."

Плюси: "The bathroom was clean in the beginning of the flight. Speak some English ."
Мінуси: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Плюси: "Food excellent,crew are friendly, polite."
Мінуси: "Nothing"

Плюси: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Мінуси: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Плюси: "The crew members were really nice"
Мінуси: "Everything was great"

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "Friendly and helpful flight attendants, delicious food, great movie selection."

Плюси: "The best trip! Thk"s! Good luck,T.Airlines!"

Мінуси: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."

Плюси: "Hello the service was excellent"

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had."
Мінуси: "They're wasn't anything I didn't like."

Плюси: "It was a short flight. Lemonade"

Мінуси: "The people smell very bad !!"

Мінуси: "No beer or wine with meals, noisy flight and cheap headphones"

Плюси: "The Airport and shopping"
Мінуси: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."

Мінуси: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"

Мінуси: "All was fine."

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Мінуси: "Great experience"

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Мінуси: "Ok"

Мінуси: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Мінуси: "It was unbearably hot on the plane. I was wearing shorts and a tank top and was sweating."

Плюси: "The window seat"
Мінуси: "Nothing"

Мінуси: "Not having a jet bridge and having to board a bus to get to the plane."

Плюси: "Better planes"
Мінуси: "Very small chairs. Terrible boarding system"

Плюси: "Nothing"
Мінуси: "Staff was rude, was so bad cannot even use word customer service to describe it"

Мінуси: "Everything was really good"

Плюси: "Food was excellent. Service was awesome."
Мінуси: "Nothing."

Мінуси: "We stayed on plane for long time before it took off, and we arrived late, food was not good"

Плюси: "Na"
Мінуси: "Na"

Плюси: "Selection of movies and other entertainment options"
Мінуси: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."

Плюси: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Мінуси: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."

Плюси: "The provide very good service."

Плюси: "Arrived on time even though it was late departing."
Мінуси: "Crew never informed us why they were late departing. Boarding the airplane was problematic."

Плюси: "Everything"

Плюси: "Uncomfortable seats"
Мінуси: "Nothing"

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Мінуси: "The people sitting beside me was very loud and they didn’t stop talking the whole time."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Smooth flight."
Мінуси: "Navigating very long distance between terminals. Terminal changes"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Плюси: "Everything was dood"
Мінуси: "No complains"

Плюси: "The attendents were very nice"
Мінуси: "It was a 4 hour flight with no entertainment"

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Мінуси: "Boarding was a mess. Waiting for long time in a crowded bus to NORAD the plane then rushing out of the bus to Nita the plane with no lines and having to wait for the crowds outside the lane in a freezing temperature. Furthermore, there was no entertainment on the plane and the food was horrible. Add to this the very cramped seat space and no carry ons in the plane (unless you speak German)"

Мінуси: "No reason for the cancellation was given. I arrived in Cairo a day late for a 10 day tour I had already paid for which caused major problems for me. I will never fly Lufthansa again."

Плюси: "Over crowded"
Мінуси: "No entertainment"

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Good smooth flight, wine offered in economy. Crew wonderful"
Мінуси: "Fully booked, so a little crowded"

Мінуси: "I can't believe you fit in an additional row of seats between the exit doors and business class. Do you think your customers can be packed like sardines?"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Мінуси: "Services on the planes were not fantastic"

Мінуси: "No any intertwine entertainment at all"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Плюси: "Everything was great!!!"
Мінуси: "The crew attitude!!! Instead of saying "excuse me" she said "can I pass" she was rude"

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "Dear sir or Madam, I’m writing this complaint as I feel so mistreated and so disrespected, I had a ticket# 2208688265549 with a confirmation# WP6DHB travelling from Tulsa , OK, USA to Cairo, Egypt. Everything was great as expected and recommended by my uncle who travels with your respected company at least twice a month till I got to Frankfort airport to take flight# 0582 from Frankfort to Cairo. I was stopped while heading to the plan by the flight manager as he called himself later, and told me that I have to only have one item on the plan, I already had one carry on and my hand bag that has my laptop and the charger, I told him that I was told by Lufthansa customer service the night before traveling to confirm the luggage weight and size that I’m allowed one carry on plus personal item like a hand bag or lap top bag and they have to meet specific dimensions. I even offered to call the customer service number for verification, he replied ‘’I don’t care, I’m the flight manager and you will do what I say’’. His words were really hurting, I showed him the tag on my carry on that I got from the previous flight it said (approved carry on) don’t remember exactly what it said, he reached to my carry on and tare that tag, I didn’t think that was appropriate even if the tag had no value he doesn’t have any right to touch my luggage without my approval, then he tried to grab my ticket from my hand saying I will get you off the flight, I got really upset and told him don’t touch my belongs. There was a moment of silence because I think I raised my voice (my apology to him and to the company for that), I realized that the conversation is not going any where so I decided to file a complaint (not because he wanted to me to only have one item but mostly because of his attitude) so I asked him for his employment ID number he walked away without saying anything, waited till he walked close enough that I can ask him again this time he refused to give me his employment ID number, asked him for his name he said it so softly, I asked him to spell because I didn’t hear it right he said it so softly he refused, then I had to look for his badge and the name on the badge I believe his first name started with P and last name started with T. I waited a few days till I got to talk to my uncle and told him what happened as he is the one who recommended Lufthansa and he has a lot of experience with your services he said that they might need to do that because the flight was complete and they want to offer luggage place for everybody, but what I surprising is there was many empty seats on the plan my seat was 032C and the 2 seats beside me (032A and 032B) were empty also there was a lot of carry-ons room everywhere. So I don’t know why he was this way with me, I’m really disappointed specially that is only my first flight with Lufthansa since 2015, that flight manager made me have an extremely rough experience. one more thing when I told him I’m going to compla"

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "The most comfortable trip"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Attendants"
Мінуси: "Thisnisnthe locationwhere my luggage got stuck"

Плюси: "The crew did a great job. It was a little slow to board and disembark but again I'm pretty sure it was the people."
Мінуси: "One of the crew members at the airport said I had to check my bag but a woman with a bigger bag went on the flight with out having to check her bag. The people flying to Cairo are horrible. Rude, disgusting, disorganized. Took forever to board and disembark the aircraft. If I didn't have to fly to Cairo for work I would never take this flight again in my life. Not much you can do as an airliner though, maybe just warn the tourists about the flight."

Плюси: "Service"

Плюси: "Nothing. It was awful. Worst flight in years."
Мінуси: "Airport,business lounge, boarding process-they didn't know what was going on, business class seats we're nobody size seats, awful food-was supposed to be a hot breakfast but it was dinner instead, no entertainment, no tv screens, said they had wifi but they didn't. Nothing good about the flight. Crew was more concerned about keeping their curtain pulled than anything else."

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Мінуси: "No screens at all and the boarding was messy"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Nice service easy flight"
Мінуси: "Hot, ridiculously warm on the plane"

Плюси: "Seat was very comfortable. Crew was great."

Плюси: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"

Мінуси: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Мінуси: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."

Мінуси: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Плюси: "It got me where I wanted to go, non-stop, for a reasonable price."
Мінуси: "The economy seats seem to be narrower than they are on other airlines."

Плюси: "Seat size was decent, not like us airlines, there’s actually space for you knees."

Плюси: "The boarding process was short and quick. Entertainment choices were excellent."
Мінуси: "I was hoping for a more traditional Austrian meal but the food was just fine."

Плюси: "Luggage came extremely quickly"
Мінуси: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."

Плюси: "All flights were on schedule"

Плюси: "Medical help"

Плюси: "Movie selection was good."
Мінуси: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

Плюси: "food was great. Slightly cold in cabin."
Мінуси: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."

Плюси: "Great staff, good meals, snacks, and drinks thru the entire flight."

Мінуси: "arogant staff, flight canceled, great difficulties to claim my money back"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Мінуси: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Плюси: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Мінуси: "See previous comments"

Плюси: "Nothing"
Мінуси: "Everything"

Плюси: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Мінуси: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "Smooth strait flight, friendly polite crew"

Плюси: "staff realy nice enough room for legs good food"

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "It was late No food"

Мінуси: "Long transit more than 12H without free accommodation nor meals"

Мінуси: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Плюси: "Everything was excellent!"

Плюси: "Plane left and arrived on time."
Мінуси: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."

Мінуси: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Плюси: "Love the coordination"

Мінуси: "My flight was cancelled! ended up flying to Athens the next day"

Плюси: "The venue was overall ok"

Плюси: "No stops"

Плюси: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Мінуси: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Плюси: "The flight attendants were beautiful"

Плюси: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Мінуси: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."

Плюси: "Very carrying crew, kind and attentive"
Мінуси: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"

Мінуси: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

Плюси: "friendly, helpful crew"
Мінуси: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"

Плюси: "I loved absolutely everything..the service and food were amazing. I will recommend this airline to everyone I know..and definitely will use again. Thank you! You made 9 hours very bearable."
Мінуси: "Can't answer this question because everything was fantastic."

Плюси: "Salzburg airport connection first leg flight"

Плюси: "Excellent service"

Плюси: "All"
Мінуси: "0"

Плюси: "best blanket any business class."

Плюси: "Flight was on time, stewardesses were kind and helpful, food was good, entertainment selections great, plenty of legroom for 6'1"/ 185cm."
Мінуси: "smallish baggage storage"

Плюси: "Crew was professional. Seat was not comfortable"
Мінуси: "More space"

Плюси: "Everything very good"

Плюси: "Excellent"
Мінуси: "Good"

Плюси: "Good"
Мінуси: "Nice"

Плюси: "Crew was ok."
Мінуси: "No food or drink onboard unless you pay. they will charge you for everything but when they lose your bag and you ask for compensation, they ignore your requests and you get nothing. Horrible airlines and don't really care about their customers"

Мінуси: "Small space , food - not a great selection but we made it well to NYC"

Плюси: "Exelent landing!"
Мінуси: "Food"

Плюси: "On time"

Плюси: "Check in was quick as well as boarding."
Мінуси: "Seats far too narrow."

Плюси: "Nothing special .No frills airlines"
Мінуси: "No food and ridiculous cost for checked baggage"

Плюси: "Nothing"
Мінуси: "They don't give a help"

Плюси: "That was one of the smoothest flights and landings I’ve ever had! I was pleasantly surprised :). Props to the pilot! Seats were fine and plenty of leg room."
Мінуси: "I didn’t get an email or notification saying I could check in online. When I arrived at the airport the lady told me I had to do it at a kiosk, and luckily I got there early because at 2 hours before departure she said I would have to pay more to check in. Boarding is scary because they send guys out to try to “catch” people with overweight luggage, but I guess it’s how they make their money. Also there were tons of screaming kids and one kicking my seat, but that has nothing to do with the airline lol luckily I brought earplugs. Didn’t get the food but didn’t look too great anyways. Bring a book or something because there is zero entertainment."

Плюси: "Clear instructions and polite staff."
Мінуси: "No snacks provides."

Мінуси: "Charging for everything including check--in"

Мінуси: "See above"

Мінуси: "Check-in difficult in Kiev; long, slow lines. Personnel usually curt, often sullen, sometimes rude. Not world class operation at all; far from it."

Мінуси: "Рейс задержали на час без особых пояснений, всё, как обычно."

Мінуси: "Everything, including service, condition of the airplane, prices, food, quality."

Мінуси: "Absolutely nothing"

Плюси: "Comfortable, good pilot, quick boarding"
Мінуси: "No food, no entertainment, tried to charge extra for checked luggage"

Мінуси: "50 euro lagage check in"

Плюси: "Nothing"
Мінуси: "Rude people and attendants, old plane, no organization"

Мінуси: "See above comments about the connection issue at Kiev."

Плюси: "The price"
Мінуси: "Mostly, all the rest."

Мінуси: "Transit zone in Kiev is terrible, lines are not professional and time consuming. No reason for it."

Плюси: "It arrived on time"
Мінуси: "The smell in the toillet"

Мінуси: "We couldn't come to our destination because the were late"

Плюси: "2 luggage free"
Мінуси: "Old and crowded planes."

Мінуси: "Ok"

Плюси: "Great staff that was extremely helpful."

Плюси: "friendly girls"
Мінуси: "Very uncomfortable. Ancient outdated planes. Uncomfortable seats. Everything is for a fee. Slow 767s built more than quarter century ago."

Плюси: "Service staff was friendly and understanding"
Мінуси: "Expensive food with nothing for free included, no entertainment counsel"

Плюси: "The most uncomfortable seats!"
Мінуси: "The seats!"

Мінуси: "Lost luggage."

Мінуси: "Very old aircraft"

Плюси: "They fly, they land. Mostly on time. Planes are ok, probably not new but are decent inside."
Мінуси: "Food is a problem. They just offer water to economy class passengers."

Плюси: "Service"

Плюси: "Nothing"
Мінуси: "We bought tickets online via Kayak and there was not any notice that carriage of baggage is not included to tariff, so during check in they requested additional payment 30$ for 1 baggage."

Плюси: "Timing."
Мінуси: "Seats are small."

Плюси: "too much oseterity"

Мінуси: "Everything!"

Мінуси: "It didnt arrive my baggage until now terrible"

Мінуси: "I wasn't seated with my friends, there was no food offered, the seats were cramped."

Мінуси: "organization"

Плюси: "Sraff"
Мінуси: "Terrible burned luggage"

Плюси: "nothing"
Мінуси: "everything"

Мінуси: "NEVER HAPPENED. READ ABOVE."

Мінуси: "Horrible service!!!!"

Плюси: "on time"
Мінуси: "food"

Мінуси: "although we did check-in in advance we got separate locations. as most of the couples near us/ everyone had to switch palces. it was almost hour delay and at the end our luggage did not arrive to tel aviv!!!"