Пошук дешевих авіаквитків з Києва до Хургади

Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Плюси: "The crew was amazing"
Мінуси: "The WiFi"

Мінуси: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: "First time took Lufthansa airlines and it was my one of the worst experience. Hospitality is respected when customer is helped when they are in trouble not when they is happily boarded. I have to travel from Milan to San Francisco and I missed flight of my one leg ( milan to frankfurt) of journeyand I went for help and non of the Lufthansa staff at Milan airport helped me. Although my connecting flight was after 12hr they just gave me some random number which to call. I have never experience this in my 8yr of international travel."

Мінуси: ":)"

Мінуси: "TV screens were old. Its response to the touch was iffy. It used to detect the touch point correctly sometimes but not other times. Often it took quiet some time to read and start something of my choice, which was quiet frustrating."

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "I said everything in another evaluation"

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Friendly crew"
Мінуси: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Nice airplane, good crew, nice bite to eat."

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Nothing"
Мінуси: "2 people working passport control in line about 100 people were in. Most had connecting flights leaving shortly. People were panicked they would miss their flights."

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Service"

Плюси: "Overall, was good!"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Мінуси: "Food Crew appearances"

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Плюси: "Nothing"
Мінуси: "Luftansa gives up and goes out of business."

Плюси: "Nothing"
Мінуси: "Stop feeding us bread"

Плюси: "The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight."
Мінуси: "Get organized and explain for the passengers why there is a delay."

Плюси: "Punctual"
Мінуси: "Aircraft"

Плюси: "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
Мінуси: "737 B 800 seats don't recline much like Turkish air or Saudia!"

Плюси: "The crew was okay but seat comfort on the A330 not so good."

Плюси: "Staff"
Мінуси: "Almost ok"

Плюси: "Nothing"
Мінуси: "Boarding not good"

Мінуси: "75’ delay with no info One toilet out of order No safety checks by crew"

Плюси: "Professional service and on time arrival"
Мінуси: "Cleanliness of seats, they are a bit dated"

Плюси: "Stuff was professional"

Мінуси: "The flight arrived late 1.30 hours, so I miss the domestic flight."

Мінуси: "Your company canceled the tickets from Kenya to cairo"

Плюси: "On time arrival"
Мінуси: "Translation speeches. Food uncooked. Bad entertainment"

Плюси: "The food was really great, and the crew was so helpful"

Плюси: "yes"

Плюси: "Yes"

Мінуси: "The food"

Плюси: "On time"
Мінуси: "Nothing"

Мінуси: "Bathrooms dirty"

Плюси: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"

Плюси: "Nothing"
Мінуси: "Careless"

Плюси: "Excellent flight, on time, good crew."
Мінуси: "Nothing"

Плюси: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Мінуси: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"

Мінуси: "The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot"

Плюси: "Bathroom was clean, food choices, good entertainment"
Мінуси: "Food was not hot, left late"

Мінуси: "I’m an older disabled man and no one was polite enough to even offer to assist me with my bag getting on it off plane."

Плюси: "People. Food"

Мінуси: "When I asked the flight attendant for an extra snack, he proceeded to tell me he had none left when I could look directly into the tray and see that there was more than enough. After calling him out on this, he complied."

Плюси: "Thanks EGYPTAIR"

Плюси: "Food was okay and it's commendable that the airline offered hotel rooms for passengers with long layover."
Мінуси: "The plane should be at least clean. Sat close to the window twice and it was dirty with some weird stuff. The seat beat was also dirty."

Плюси: "Nothing"
Мінуси: "People were smoking on the plane. How is that still a thing?! There were no smoking signs and yet the crew did nothing to stop them. Absolutely horrible flight."

Плюси: "The Pilots professionalism, frequent updates. The attention given to the passengers, especially mother's and babies."
Мінуси: "Ground staff arbitrarily decided whose carryon luggage they should take because the flight was full and loading over head compartments do take up time and might cause delay. I would like to suggest that an announcement be made and ask passengers to volunteer their carryon to be loaded with other luggage..."

Плюси: "The dinner food was decent (breakfast was subpar)."
Мінуси: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."

Плюси: "Ordinary flight"
Мінуси: "Late Small aircrart Very narrow Uncomfortable"

Плюси: "The pilot is very professional . The crew is well trained"
Мінуси: "Beijing airport delayed the flight 75 minutes !! Too much aitting in the plane"

Плюси: "Helpful friendly crew."
Мінуси: "Planes a bit old and cramped, but otherwise comfortable."

Плюси: "Crew was lovely"
Мінуси: "It was all fine"

Плюси: "The sound and picture resolution of the tv is very poor"

Плюси: "Services"
Мінуси: "Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags"

Плюси: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."

Мінуси: "Nothing"

Плюси: "For a short hour flight, i say it was just fine, not really enough time for a movie or anything so it makes sense not to have a TV with every seat, and it is no big deal. i slept the whole way and didnt even realize we took off or landed. could be more comfortable but again i was able to sleep the whole way without a problem"
Мінуси: "N/A"

Плюси: "We flew JFK to CAI roundtrip in coach. The whole process from check-in to landing was good overall, and the meals were also of good quality and complimentary as was baggage check-in (compared to US carriers who charge you for everything)."
Мінуси: "The bathroom got a little dirtier on the long haul flight compared to what I remember on other carriers, and phone support is only available during business hours which turned out to be ok, but could be a problem if you need to have a question answered last minute."

Плюси: "They make us feel the tickets are discounted, and when you arrive to the airports for international flights which is normally allowed 2 luggage, they informed us we are allowed only one bag and charge for the second bage $125.00 also they told me that my carrying on is too big and charge me another $125.00 . I have had traveled with the same carry on many time but that's the new way of EGYPTAIR scams. Will not travel with them anymore..... They're the worst service, you will only see the cabin crew during the meal time , with almost 12 hrs flight you will see the crew only twice !!!!! The worst experience we ever have"

Плюси: "The crew were so helpful and friendly. Comfortable seats and nice plane."
Мінуси: "The flight was too short to enjoy their food or entertainment. Coffee was good."

Плюси: "Was good trip in terms of timing!"

Плюси: "The Crew was excellent and accommodating."
Мінуси: "Long flight ... could not sleep... Not your fault :) I'm very tall so the comfort for me was not as good as it could have been due to limited leg room. Please try to keep us in mind and /or try to get tall folks leg room seats. Thanks.. Happy security was good, but it was a bit slow."

Плюси: "Overall the flight was good. The boarding process became a bit hectic in Joburg and arriving in Cairo was a mess too. Our baggage took too long to arrive on the belt and people were still waiting for their luggage after I had gotten mine. No one from EgyptAir told us anything which confused us even more. Next time have more organization and communication with passengers."

Плюси: "I had a window seat"
Мінуси: "From when I got on the plane to Toronto everybody was arguing with each other, not telling that the whole flight to Toronto a baby was crying the whole way I could get no sleep no flight attendants came to check on the family to see if they could quiet the baby so basically it was very very uncomfortable and Restless. Got no type of sleep! Also passagers act like they did not know where there assigned seat was at so that took a good amount of time for us to figure out everything before we took off. Don't think I'll ever fly with that airline again."

Плюси: "Food was better than most"
Мінуси: "On the first leg, 4 people were issued the same seat. Was redirected to two more seats, both of which were broken. Flight boarded late. When I finally picked up my bag, it was mangled. Rips and tears everywhere. No idea what they could have done to it."

Плюси: "nothing"

Плюси: "Nothing"
Мінуси: "The seats more comfortable."

Мінуси: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."

Плюси: "Crew was good, cheap price"
Мінуси: "Rough landing, and very poor luggage service upon arrival"

Плюси: "Crew amazing .. seats not comfortable"
Мінуси: "Delayed boarding .."

Плюси: "Nothing really"
Мінуси: "The airline should at least provide a snack. It's 4 hrs of travel."

Мінуси: "The seat is not comfortable, too narrow space, can’t adjust a little bit."

Мінуси: "They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus"

Плюси: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Мінуси: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."

Мінуси: "Staff smile more. More room."

Плюси: "The flight was very uncomfortable and dirty"

Мінуси: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."

Мінуси: "Free food and alcoholic beverages"

Плюси: "Free cup of ice."
Мінуси: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Плюси: "Nothing."
Мінуси: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Плюси: "Always on time and prices"
Мінуси: "Nothing"

Плюси: "Got to Barcelona eventually"
Мінуси: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."

Плюси: "nothing"
Мінуси: "everything"

Плюси: "I liked that it's first and last time"
Мінуси: "Everything"

Мінуси: "Crew was rude to all passengers"

Плюси: "Flight was on time"
Мінуси: "Too much waiting for boarding and staff was not friendly"

Мінуси: "Very slow check in. Unhelpful and unfriendly crew"

Плюси: "Good"
Мінуси: "Not bad"

Мінуси: "They stole my money"

Плюси: "seats. comfort flight price"
Мінуси: "waiting 45 mins to go through transit security, airport staff rude and shouting at passengers. terrible organisation and manners"

Плюси: "The price"
Мінуси: "The mass"

Плюси: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Мінуси: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."

Мінуси: "They lost several passengers’ luggage including mine."

Мінуси: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."

Плюси: "I like to travel always travel with KAKA"

Плюси: "price good -- and it worth try again -- get more from this price"

Мінуси: "Checkin takes à long time"

Плюси: "The flight was delayed, presumably due to weather conditions"

Плюси: "Easy check-in and boarding."
Мінуси: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."

Плюси: "Nothing"
Мінуси: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Плюси: "got there safely and on tıme"
Мінуси: "no free food, as usual."

Плюси: "quick boarding at Sabiha Airport. At the airport, the free Wi-Fi connection didn't worked."

Мінуси: "You have to pay for water. So, basically, you are on a 4 hour flight, and you get one free cup of water After that, you're out of luck, because you have to buy water. Nice. Obviously, a very cheap stripped down plane. So no entertainment. But that is okay with low cost carriers."

Мінуси: "We didn't get a glass of water. Shame on you"

Плюси: "The seats are not narrow."
Мінуси: "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"

Плюси: "The cappuccino"
Мінуси: "Late departure and late arrival. Huge queues at Gatwick immigration. Too hot throughout the flight - the crew didn't bother adjusting the temperature it was left to the assemblers to complain No in flight entertainment whatsoever Had to pay for a coffee."

Плюси: "Great team and great pilot everybody to the baggage people were excellent!"

Плюси: "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Мінуси: "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."

Мінуси: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The bathroom was dirty and out of paper, towards the end of the flight. It wasn't very clean to star with."

Плюси: "It didn't crash."
Мінуси: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."

Плюси: "anything"
Мінуси: "everything"

Мінуси: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."

Плюси: "The crew was very nice and attentive."
Мінуси: "Not even water is offered. You must buy everything. We boarded over an hour late and then sat on the plane for nearly an hour. Seats very uncomfortable. A lot of very small and upset children. Due the late take off I had no time to get food during my layover and so I bought a hot meal. It was mediocre at best for 11 euro. There was no drink served with it but sold separately. Then it took over an hour for my tray to be picked up."

Мінуси: "Terrible boarding procedure at Basel. Had to stand in line for about 30 mins waiting to board."

Мінуси: "Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing."

Плюси: "Awesome staff. Was upgraded to comfort seating for free"

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "Nothing"
Мінуси: "Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not."

Плюси: "The woman who checked me in was slow and rude"
Мінуси: "Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children"

Плюси: "Quick check in."
Мінуси: "Flight was late. Staff can use more English training. High baggage fees and strict rules."

Плюси: "It was short flight so not much to share, crew was ok"
Мінуси: "It was delayed over an hour"

Мінуси: "planes are old"

Плюси: "Nothing"
Мінуси: "Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight."

Плюси: "Nothing"
Мінуси: "We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset"

Мінуси: "The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on"

Плюси: "Nice staff, smooth flight"
Мінуси: "Everything took ages, no one spoke to us, like time to board the plane, or we are landing...."

Плюси: "Boarding process was painless."
Мінуси: "No free food."

Плюси: "It was a direct flight."
Мінуси: "No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area."

Плюси: "didnt like it"
Мінуси: "That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag."

Мінуси: "To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service."

Мінуси: "The crew were not nice... talked to us in a Horrible way. There weren't any blankets"

Плюси: "flight left on time crew was nice"
Мінуси: "no food or entertainment, and I didnt know it was like a low cost flight"

Мінуси: "The two fat smelly ladies next to me."

Плюси: "The flight was quiet and peaceful."
Мінуси: "There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!"

Плюси: "The leg-room was ok only because we were assigned to an exit row."
Мінуси: "No advance check-in. All food and drink cost money aside from water. Take off was late in both directions. Landing was horrible, pilot dipped without warning several times. No options for entertainment at all."

Мінуси: "Long delay. No personal at the gate at boarding time. Checking in was a nightmare. Very slow and no crowd control. Long wait in the aircraft before lifting off. Basically not a good choice if you need to connect to another flight. Allow 4-5 hours to be on the safe side."

Мінуси: "My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)"

Плюси: "The plane was new, we were sat in the exit seats, so had ample leg space (though the seats did not lean back because of that). The crew was polite and efficient."
Мінуси: "The check-in process was very lengthy. I think a lot of it was because of the passengers, but probably the ground crew could have been more efficient."

Плюси: "We landed"
Мінуси: "Very expensive Seats are tiny Expensive to check bags Charge for water and terminal doesn't even have a water fountain"

Плюси: "Nothing."
Мінуси: "We had issues after take off which scared the whole plane and had us looking at one another in worry. Then had engine issues again when descending that were absolutely terrifying the whole plane was yelling and crying, very trematic. I have flown 100's of times and have never in my life experienced something like this. The landing itself was also horrible as we just basically smacked the ground. If you can fly a different airline do so! I think quite possibly these aircrafts are over due to be retired and the company does not maintain the safety of them."

Плюси: "Nothing"
Мінуси: "They checked us into the wrong gate. We then had to walk upast and down stairs and across the tarmac to get on the plane. My husband have low blood pressure problems and problems with stairs. There was no consideration."

Плюси: "On-time without delays. Flight crew was attentive & professional."
Мінуси: "Seats were cramped & uncomfortable. Boarding was a bit chaotic"

Плюси: "The flight was sopuuse to depertur in 23:50 and we take of after 1"

Плюси: "The price"
Мінуси: "1. From Tel-Aviv: to Prague, the flight was delayed by 2h 2. Prague to Tel-Aviv; flight was delayed by 3h with 10 days notice. Then, was additional delayed after checking. Thus, instead of 11:55 (initial time when we bought the tickets.) we flew at 4:00 AM. 3. My husbands flight was canceled without any notice. We got to checking, I was on the system but my husbands ticket was canceled. My husband had a confirmed E-ticket. It was already 1 in the morning... we were shocked... Nobody was there to help. He was sent to another office in the airport to talk to someone that did not a represent the airline. The only flight that could be arrange was via Moscow. My husband arrive to Tel-Aviv 12h later. No compensation was offered, no hotel, food. My husband his a specialist-physician. 20 patients waiting for over 3 months to see him had to be cancelled. He arrived exhausted and upset and could not work even the next day. I would to point out that the travel agent did not get any notice of the cancellation and did ask for it. 4. Old airplane, not comfortable, no space, unfriendly flight attendants for checking and on board. 5. We were not served even water 6. I was very cold but could not get a blanket from the flight attendant. 7. On overall, very bad experience that will not be repeated. I will never fly with this company again."

Плюси: "Nothing"
Мінуси: "Delay, lost my connection, they lost my luggage"

Мінуси: "I will not fly with them again. I have too much stressful experience. I had bought my tickets more then 6 month before the fligth but because overbooking situation I did not enter to this fligth and I was forced to stay another day without no money and insurens when the next fligth will be.To be continue I was noticed that only fligth that can arrangeg for me to Tel Aviv is not direct via Moscow and total duration will be as 9 hours. The moment I arrived to Moscow I was very suprise to Know that my next fly to Tel Aviv on that day canceled too. I had to stay one more nigth in moskow . so I came back to Tel Aviv after 48 hours!!!! Before than I bouthg tickets I checked baggage allowance on the website of Cheh Air Travel Company and it was 23 kg. vs actually16kg !!"

Плюси: "Nothing"
Мінуси: "- 4 hour delay with no explanation, except that they knew and didn't tell the passengers. - treating passengers like sheep - demand money for water - old and dirty airplane NEVER AGAIN SMART WINGS/CZECH AIRLINES, TRAVEL SERVICE AIRLINES"

Мінуси: "איחור של שעות ארוכות גם בהלוך וגם בחזור. יחס מזלזל ומחפיר. חברה לא רצינית ולא מקצועית. מטוסים ישנים ולא נוחים.דיילים קצרי רוח ולא נחמדים."

Плюси: "Nothing"
Мінуси: "The crew was extremely rude - I was in an isle seat and overtime a crew member walked by they rammed into my arm and didn't even say sorry. They also tapped me hard when we were getting ready to land and said "Earphones out!" overall the crew was the worst I have ever had. Never will I fly with this airline again"

Плюси: "None"
Мінуси: "P.S. I'm not sure they are actually qualified to be called an airline. I would not let them run a grocerry store..."

Мінуси: "we were supposed to take of at 4:50. the flight left the airport at 7:30"

Плюси: "Friendly service, helpful ground staff."

Мінуси: "It may be was not the company fault, but the security check was very long and hypercritical"

Мінуси: "It is very confusing that you can nto do the check in before the flight or to do it through different company and with code number wich you even do not have! and anyway it did not work! so thepassenger doesn't know about his terminal or check in before the flight! another thing - last call they did exactly in the same time of opening the gate - there is no reason for making your passengers nervous and pissed before the flght some of the flight crew weren't too polite... there is no place for passenger on his seat if passenger in front of him puts his seat down. I am flying pretty often. I also had few flights with smart wings and I never experienced this uncomfortable flight."

Мінуси: "One piece of luggage was damaged when the zipper was dislodge from its track.. Have been unable, so far, in getting it back on track."

Мінуси: "One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!"

Плюси: "Everyone on staff was really nice and efficient. They have really limited cabin luggage rules, but allow a free checked bag, so that's pretty great."
Мінуси: "All food/beverage is for purchase, even water. The check in process was a bit lengthy too, maybe could be made more efficient."

Плюси: "Nothing"
Мінуси: "The boarding to the plane was 40 minuets late, the plane was crowded and small, there was no food and no entertainment what so ever."

Мінуси: "Our lugugge did not arrive from Prague!"

Плюси: "I thought that the flight was very smooth!"
Мінуси: "I thought that one of the flight attendants was very rude in the way that she asked me to take my headphones out for take off. I have flown so many places and have never been asked such a thing and especially in such a rude way! Also, I did not like that we were not given a beverage on the flight. It was not a cheap flight and the fact that we were not even offered water is rude. I don't think I will fly smart wings again."

Плюси: "Music list"
Мінуси: "Only things available were for purchase even water. Vacuum seal bag whatever food and drink you take on the plane from airport. Landing rough."

Плюси: "Inexpensive"
Мінуси: "Couldn't check in online and they were late taking off - also they said the flight was 14:20, gatwick airport website was 14:40 and when told to go to the boarding gate and board, they weren't boarding"

Мінуси: "Customer service put me on hold for 45 minutes until I just gave up"

Мінуси: "Two days before the flight, they emailed to say that instead of 8:05 am, the flight would leave at 6:55 am. Ok, fine. I get to the airport at 5:30 and the flight is now leaving at 9:30 (and was further delayed to 10:20). I really could have used the extra sleep. Why bother with the email? Better yet - SEND ANOTHER EMAIL NOTIFICATION! They gave us a food voucher for the inconvenience but failed to mention that it wouldn't be honored on the plane. Very nearly missed my connecting flight which I had planned a full 4 hours between landing and takeoff. Harumph!"