Пошук дешевих авіаквитків з Києва до Флоренції

Плюси: "Great flight"

Плюси: "Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago"
Мінуси: "2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich."

Плюси: "Flight attendants are friendly and helpful."

Плюси: "This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn"
Мінуси: "I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!...."

Плюси: "plane was clean"

Плюси: "Everything!!"

Плюси: "Crew was very courteous and helpful"
Мінуси: "More leg room"

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "The crew was polite and we arrived safely."
Мінуси: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Плюси: "Flight attendants were very understanding."
Мінуси: "I requested a basinet for my infant daughter and I paid a total of $98.93 extra, but on the plane they told me they didn't know anything about that and they didn't have any basinet. I called Swiss as soon as I landed, and I've told my request was sent but it was never confirmed. They also told me they will send me an email when the basinet for the return flight is confirmed. At this point, I'm not even sure what I paid the $98.93 for."

Плюси: "Smooth ride, most of the crew was very welcoming"
Мінуси: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"

Плюси: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Плюси: "great flight"

Плюси: "Nothing!"
Мінуси: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."

Мінуси: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at armine100@cox.net or phone 703-609-8649"

Мінуси: "We didn't fly to Zurich. Instead, we flew from Berlin to Frankfurt to San Francisco to San Diego. Although the alternate airlines did a fine job and we had nice flights thanks to them, we only found out about the change when we arrived at the airport and it caused us multiple inconveniences throughout the day. Our flight from Berlin to Zurich was scheduled to board at 9am, so we left our accommodations at 6:30am so we could arrive at the airport around 7am. It was a rushed, hectic morning and we stayed up late preparing for it the best we could. When we arrived and found out our flight was canceled, we learned our new flight wouldn't board until 11am. So we rushed for no reason and had to spend a considerable amount of extra time at the airport that we could have spent enjoying coffee one last time at a local cafe or something. We planned to fly straight from Zurich to San Diego so we could participate in an interview for our Global entry application (which you can only do when arriving in the US from an international flight). Because we had a brief layover in San Francisco instead, we had no time for this and were unable to do the interview when we arrived in San Diego because it was a domestic flight. The change also caused issues with our luggage. We're not used to checking bags when we fly OR flying internationally with layovers in the US, so we asked the agent at the Swiss desk in Berlin how it would would with both of those aspects in our travel with the itinerary changes. The agent told us our luggage would follow us all the way to San Diego and we didn't have to worry about it. However, we learned once we got to San Diego that our bags were left in San Francisco because apparently we were supposed to pick them up and recheck them, but we had no idea. It was a huge bummer and we wish we would have had more control over our itinerary that day. People book certain flights for certain reasons and need to have a say when their flights need to change."

Плюси: "on time, quiet, nice screen, fast luggage delivery"
Мінуси: "no foot step available at the seat, uncomfortable for small people who’s heels can’t reach the floor"

Плюси: "Ease of check in and ease of boarding. The non-stop flight was at an excellent price"
Мінуси: "Metal box under the seat cramped leg room. Seat jutted into the aisle, so I got bumped by every cart and everyone going to the lavatory."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Les hôtesses ont été super gentilles. Merci!!!"
Мінуси: "L’espace entre les sièges est très réduit"

Мінуси: "I felt like a sardine."

Плюси: "Everything was great"
Мінуси: "Service was perfect Food was incredible Movies and entertainment high level"

Плюси: "Pleasant staff"
Мінуси: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Мінуси: "Old planes. Food was okay. Business zeats not too comfortable."

Мінуси: "Our flight was delayed 25 minutes leaving Rome."

Плюси: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Плюси: "The Israeli crew on El Al were very polite and tried to help."
Мінуси: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"

Плюси: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Мінуси: "Nothing"

Плюси: "Nice, clean and modern airplane with great service"

Мінуси: "Don't like to wait for no one 30 min inside airplane"

Мінуси: "The bar between the seats is not going up all the way"

Плюси: "Crew; polite helpful and professional."
Мінуси: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"

Плюси: "It was comfortable."
Мінуси: "No entertainment."

Плюси: "Croissants and chocolate on an early morning flight"

Плюси: "The whole experience was excellent didnt hv to wait long for luggage"
Мінуси: "Pressure to make connecting flight"

Мінуси: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"

Плюси: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Мінуси: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."

Мінуси: "I had a good seat, the plane was comfortable and the crew was nice"

Плюси: "crew was attentive"
Мінуси: "having to take a bus from the terminal to board"

Плюси: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."

Мінуси: "Headsets did not work"

Плюси: "Crew great"
Мінуси: "Seats cramped"

Плюси: "That I was going to Florence."
Мінуси: "The food. Very artificial in its appearance and flavor. And that I was so tired from not being able to sleep during the extremely uncomfortable overnight flight from Boston to Zurich."

Плюси: "Got an entire row to myself so I could lay down and sleep! Thank god! Flight smooth and attendants were kind. I was on a connection and thought I was going to miss my flight but thankfully they wait or all passengers from connections to board (from delayed flights arriving)."
Мінуси: "I am gluten-free and there was really no options for me to eat. However, the attendants offered me two of the snacks on board that were GF in lieu of a meal. Unfortunate there was no real food I could eat, but the snacks were appreciated."

Плюси: "Everything! Great Flight attendants, good food. Drinks in economy class. First class treatment in economy. Plenty of entertainment options. We were fortunate to have a very clear air on our transatlantic flight. They did not turn on the seatbelt sign except to land."

Мінуси: "Unfortunately I didn't get my luggages in Florence. They arrived the day after."

Плюси: "The food was really good. The selection of TV shows and movies were nice, and kept me entertained the whole flight."
Мінуси: "Boarding was confusing. The same questions were asked 3 times, I couldn't tell if that was security protocol or just glitch in their process. Seats were uncomfortable."

Плюси: "Boarding was fast and easy. The crew was also very sweet."
Мінуси: "We had to pay for our food, even water, if we wanted something. Board"

Плюси: "Flight was delayed due to weather which of course is out of their control. Helpful staff that kept us I formed."
Мінуси: "Having to be shuttled to the airplane from the gate. Not bad, just something I am not used to. There was no entertainment as it was only a 50 minute flight. This crew really had no personality at all. Quite robotic. Again, efficient but lacking in sparkle."

Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "The crew should treat better passengers but overall is been good"
Мінуси: "Overall is been good"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Quick flight. O ly 2 people per row. Bags did not get lost"
Мінуси: "Walking to different concourse. Then walk down to bus and ride 10 mins to plane and wait to get on. First come first seated."

Мінуси: "Flight was delayed more than 1 hour 30 minutes"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Плюси: "Nothing"
Мінуси: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."

Плюси: "flight was on time"
Мінуси: "The plane appears to have left with NO luggage on board. 3 days later, I am still without luggage. The promise to deliver the missing luggage within 24 hours was not honoured."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything!! Flight was great!!"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Service"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "Excellent crew service. Nice man from Italy who spoke Italian, German, Spanish and English. I cannot recall his name (Gian....??) but he was wonderful. Helpful, professional and congenial. Thank you."
Мінуси: "Bathrooms were well ventilated, very strong smell."

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Мінуси: "Delays and boarding"

Плюси: "Short easy comfortable flight."
Мінуси: "Nothing to complain. Thank you for the great service :)"

Плюси: "Short"
Мінуси: "Very bumpy. Not a good flight"

Плюси: "Plane0was on time and they served us a very tasty sandwich."
Мінуси: "Nothing"

Мінуси: "Cannot ask for more"

Мінуси: "very rude and extremely racist group. I will not fly them again."

Мінуси: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Плюси: "Crew allowed me to change seats to get two empty seats by the window that were available."

Плюси: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Мінуси: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Мінуси: "The 34 minute flight was delayed by almost 2 hours."

Плюси: "The flight attendants where good and welcoming"
Мінуси: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Плюси: "Crew was positively and smiling."
Мінуси: "Flight was 44 min late. Could have been on time"

Плюси: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Мінуси: "It would be wonderful to have all seats the same as first class for a long distance flight."

Плюси: "Nothing. See below."
Мінуси: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Мінуси: "Delayed boarding, crew very friendly, polite"

Плюси: "Flight was in schedule, friendly staff"

Плюси: "Medical help"

Мінуси: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."

Плюси: "new plane, half empty, good and friendly service"

Мінуси: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

Мінуси: "Sweet or saulty 'Snack' is a joke"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "Non"
Мінуси: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Плюси: "I had double seat all to myself so that was nice."
Мінуси: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"

Плюси: "too short to tell."
Мінуси: "Not applicable"

Плюси: "Great airline, everything on time,exelent service, great staff, good food"
Мінуси: "Everything was fine"

Плюси: "Nothing"
Мінуси: "Everything"

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "Speaking of friendly sky. Great!"

Плюси: "Seats were comfortable Bathrooms clean"
Мінуси: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Плюси: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Мінуси: "Nothing - it was a great flight"

Плюси: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Мінуси: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."

Плюси: "Emergency exit row leg room. Good stuff."
Мінуси: "Flight time, slightly delayed departure."

Мінуси: "The vegetarian meal was OK"

Плюси: "Good service, nice staff (better than US carriers easily)"
Мінуси: "2.5 hours to receive baggage - this might be on LAX"

Плюси: "All was great"
Мінуси: "except we could not do an online check-in"

Плюси: "The flight attendants were beautiful"

Плюси: "Seats, crew, nice plane"
Мінуси: "Delayed flight. Random boarding,"

Плюси: "Fastboarding, left on time. Cleaner aircraft, too small for carry on. Carry on promised at staircase, delivered at luggage claim."

Мінуси: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

Плюси: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Мінуси: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Плюси: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Мінуси: "I loved it all!!"

Плюси: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Мінуси: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."

Плюси: ".The crew was pleasant"
Мінуси: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."

Плюси: "friendly, helpful crew"
Мінуси: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."

Плюси: "The crew were friendly and fine. No problem with boarding etc"
Мінуси: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "Crew was very friendly and helpful"
Мінуси: "Should have more movie choices"

Плюси: "Salzburg airport connection first leg flight"

Плюси: "All"
Мінуси: "0"

Плюси: "best blanket any business class."

Плюси: "the crew"
Мінуси: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Плюси: "the flight seat was comfortable. It was the most comfortable economy class seat."

Плюси: "Everything perfect and arrive to destination on perfect time."
Мінуси: "All positive."

Плюси: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Мінуси: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Плюси: "Great atmosphere, crew was excellent!"
Мінуси: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Мінуси: "Still don’t have my luggage yet"

Мінуси: "All of the less than good, obvious!"

Мінуси: "Everything was OK"

Плюси: "Great airline"

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Мінуси: "Boarding was very slow."

Мінуси: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Плюси: "The space at my feet with the chair in front was a bit akward."
Мінуси: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Плюси: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Мінуси: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Плюси: "Food provided, staff kind"
Мінуси: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Плюси: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Плюси: "yes"
Мінуси: "not really"

Плюси: "great crew and comfortable flight."
Мінуси: "sceens in the plane to show map and direction of travel"

Плюси: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Мінуси: "tough to sit on a plane for 9.5 hours"

Плюси: "Smooth flight."
Мінуси: "Seat a little cramped."

Плюси: "Good selection of movies."
Мінуси: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Плюси: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Мінуси: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Плюси: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Мінуси: "No complaints about anything."

Плюси: "Comfort was better than on the previous Dash-8. Food was OK."
Мінуси: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Плюси: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Мінуси: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Плюси: "The boarding was easy and you didn't have to wait inline for that long"
Мінуси: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Плюси: "The leg room, was surprisingly roomy"
Мінуси: "The food and that there was no entertainment."

Плюси: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Мінуси: "there was no lounge close to our departure gate"

Мінуси: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Плюси: "Excellent very good"
Мінуси: "Everting so good ex"

Плюси: "Good flights. Good prices."

Мінуси: "Bag was lost"

Плюси: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Мінуси: "Nothing!"

Мінуси: "suitcase didn't turn up, although connection was quite tight"

Мінуси: "OLD OLD plane with hard seats and tiny screens"

Плюси: "Great food"
Мінуси: "Sears we're toooo small"

Мінуси: "Long stop over at Schiphol. Too Long!!!!"

Плюси: "Jet airways flight till mumbai"
Мінуси: "Poor legspace in Klm flight till Amsterdam"

Плюси: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Мінуси: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Плюси: "Same as above"

Плюси: "Night flight so no entertainment allowed sleeping"
Мінуси: "Kosher food could be improved"

Плюси: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Мінуси: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Плюси: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Мінуси: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Плюси: "They flew full speed to catch up with the delays."
Мінуси: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Плюси: "In general, it was ok"
Мінуси: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

Мінуси: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."

Плюси: "Crew was excellent explaining about the (short) delay."

Плюси: "attentive on the plane"
Мінуси: "the checking in took very long not enough staff for the amount of people."

Плюси: "Poor"
Мінуси: "Poor"

Плюси: "The rest area"
Мінуси: "The airport was cold and it should be warmer"

Плюси: "n/a"
Мінуси: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Мінуси: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Плюси: "Crew was attentive. Timings were spot on."
Мінуси: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Плюси: "The whole crew is so kind"
Мінуси: "Delta made my whole first flying experience the best."

Плюси: "Great crews, excellent customer service"

Плюси: "Staff were friendly and seats in business were super comfortable."

Плюси: "Excellent service"

Плюси: "The crew was nice and the seat comfortable."
Мінуси: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Плюси: "Food and wine. Entertainment."
Мінуси: "Sat closer to water closet. Maybe more air freshener in there."

Мінуси: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Плюси: "Flight was in time"

Мінуси: "Better in flight entertainment"

Плюси: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Мінуси: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Плюси: "Crew was nice, too short of a flight to figure out more"
Мінуси: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Плюси: "Everything. crew friendly and food/drinks the best"
Мінуси: "Nothing...all was wonderful"

Плюси: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Мінуси: "Engine noise in the cabin is loud."

Плюси: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Мінуси: "Nothing"

Плюси: "That I was able to sleep a bit on the flight - and that we gained an hour."
Мінуси: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Плюси: "Great service, decent food"
Мінуси: "There was no WiFi on the plane"

Плюси: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Мінуси: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Плюси: "Food, service, comfort"

Плюси: "Nice staff, very professional and helpful."

Плюси: "The crew was very friendly and professional. The food very good"
Мінуси: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Плюси: "The noise-canceling headset is good."
Мінуси: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Плюси: "Free snack and drinks. Good service."

Плюси: "Todo muy bien Volvería a viajar con ellos."

Плюси: "This is what happens when you get roped in by a low price."
Мінуси: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Плюси: "The hostesses were very kind and nice"

Плюси: "the Airline"
Мінуси: "The Airport, Security, Boarder control."

Мінуси: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Плюси: "Great crew"
Мінуси: "Food could be a bit better. White bread is unhealthy."

Плюси: "No delays, service with a smile"
Мінуси: "Nothing to report."

Плюси: "That it was a night flight"
Мінуси: "No airconditioning, no food choice, no space."

Плюси: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Мінуси: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Плюси: "Good seat near the front."
Мінуси: "Delayed arrival by 30 minutes."

Мінуси: "Meal choice missing kosher non-gluten combination."

Плюси: "Disorganised and slow"
Мінуси: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Плюси: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Мінуси: "delayed flight, hot overall plane, personal TV malfunctioned a lot"

Плюси: "Other crew members were very polite to us, in particular a younger tall woman."
Мінуси: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."

Мінуси: "Late...delayed from algiers"

Плюси: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Мінуси: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."

Плюси: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Мінуси: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."

Плюси: "nice crew; excellent check in experience!"
Мінуси: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"

Плюси: "The food, the facilities, the seat, everything."

Плюси: "Good service"
Мінуси: "I was not given my original reserve seat and no reason was given"

Плюси: "Pleasant staff."
Мінуси: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"

Плюси: "Everything good more or less."
Мінуси: "Planes where not updated. I would like planes to be more up to date like other companies."