Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Казахстану
Авіакомпанії Ukraine International Airlines та Air Astana не стягують зборів за внесення змін та скасування бронювання на рейси з Казахстану до України. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Казахстану до України, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до України з Казахстану протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до України ви полетите рейсом однієї авіакомпанії, а назад до Казахстану — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до України з Казахстану за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "New plane, comfortable, good food and attentive crew."
Мінуси: "Airport in Kazakhstan is very basic - dead when you are stuck for 7 hours overnight."
Плюси: "Crew was very accommodating of my needs."
Мінуси: "The flight left 2 hours late. This is a problem in the bigger picture of air travel. The process of boarding, the service, and actions of the crew were all great."
Мінуси: "more movie choices"
Мінуси: "Mechanical troubles caused a 2 hour delay in departure. Otherwise, the flight was good as usual."
Плюси: "Crew was friendly, flight was relatively empty so comfortable."
Мінуси: "The flight was delayed two hours... three and a half separate times. Finally left around 7 hours late."
Плюси: "The thing that i could come back home"
Мінуси: "The attendants missed me in every serving including meal and giving out documentation forms. No idea how to skip passengers within their sight..."
Плюси: "Boarding was very slow. Check in was also slow"
Плюси: "TV screens on every seat"
Плюси: "Friendly staff, business class upgrade."
Мінуси: "No priority boarding at the Lufthansa lounge."
Плюси: "Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew."
Плюси: "The plane was clean and we arrived early."
Мінуси: "Service of food and drinks was very disorderly."
Плюси: "Excellent flight attendants and customer service"
Мінуси: "Informing travelers that flight was late."
Плюси: "Good service"
Мінуси: "No individual entertainment system"
Мінуси: "There was no personal entertainment system nor USB port for charging."
Плюси: "Little snacks, USB ports, clean"
Мінуси: "Video and music are kinda out of date"
Плюси: "The plane was nice."
Мінуси: "6 hours late. No explanation. No apology from any Air Astana employee."
Плюси: "I always enjoy travelling on Air Astana. There were not many people on the flight, so the crew treated us like VIPs! Flight was punctual, comfortable."
Плюси: "The chairs were comfortable and the Chicken dish was delicious."
Мінуси: "Boarding the plane was hectic and unorganized."
Плюси: "The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment."
Мінуси: "Delay from Almaty to Aktau about 1hr. Other perfact"
Плюси: "Price Travel Kit Relatively new aircrafts"
Мінуси: "I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training."
Плюси: "Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds."
Мінуси: "Absolutely full place, slow boarding."
Плюси: "Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly."
Мінуси: "Don't like boarding by bus."
Плюси: "Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled."
Мінуси: "check in counters"
Плюси: "Thank you for having enough legroom for someone taller. Makes life much easier"
Мінуси: "Weather delays, however nothing anyone can do about that"
Плюси: "Flight was on time. Good food."
Мінуси: "Flight timing in the middle of the night was horrible. While the seat would have been fine for a day-time flight, it was most uncomfortable to try and sleep in for an overnight flight. What made it worse that the man sitting next to me spilled over into my area."
Мінуси: "Lack of communication when flight was delayed. No communication at all."
Плюси: "The crew was extremely pleasant. We received real food with real silverware. The seats were comfortable. I like the little cute bags filled with an eye mask, earplugs, toothbrush and even socks!"
Мінуси: "Push come to shove I would say the entertainment system needs to be updated since there was no individual tvs."
Плюси: "Check in ok"
Мінуси: "Gate agent said the plane is full and dint look to change my seat but turns out a lot of seats on the plane Flight attendant said no to me to change seat but yes to another Russian speaking pessager! Overall, a bad experience with 49 minutes delayed flight!"
Плюси: "It is very nice"
Плюси: "It was a short flight so not much to say. Crew was attentive to passengers and polite."
Плюси: "Gave us a hot snack sandwich and drink for a short less than 2 hour flight."
Плюси: "The flight was on time, the plane was new, the crew was polite."
Мінуси: "Nothing really."
Мінуси: "The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana."
Плюси: "Empty plane."
Мінуси: "Ran out of Sauerbraten."
Плюси: "Plenty of leg room therefore comfort on the plane. The staff were courteous and helpful."
Мінуси: "The selection of movies seemed on the whole dated."
Плюси: "Good ground handling staff that dealt with my special baggage requests well. Clean new plane. Pre-departure beverages even in economy class."
Мінуси: "No service offered. No drinks, nothing. Admittedly it was only a 35 minute flight but at least water would have been nice in-flight."
Плюси: "Schedule. Price."
Мінуси: "Level of service."
Плюси: "Welcome crew"
Мінуси: "Poor aircraft, very small seats and no entertainment"
Плюси: "food on flight to georgia was good"
Мінуси: "food returning from georgia was bad"
Плюси: "Not much."
Мінуси: "Business Class Lounge in Almaty is a joke,,,and if your flying Air Astana it's even more of a joke as you have to pay for anything you eat or drink. If you have other options avoid Almaty and Air Astana at all cost. This is the first Business Class lounge I've ever seen without Wi Fi ."
Плюси: "Comfortable seats, attentive cabin crew, very clean plane!"
Плюси: "Flight attendants were very friendly and helpful"
Мінуси: "I just hate leather seats on airplanes"
Плюси: "Much roomier seats than many other airlines I've flown such as Delta, United and American. Great food options and considerate staff. Overall quite lovely"
Плюси: "The flight kit was nice - with earbuds, sleeping mask, socks, toothpaste, et cetera."
Мінуси: "The group of passengers, easily 20 people or so, who were crowding the aisles and really loud for a majority of the flight. The flight attendants were very passive in getting them settled, and seemed to take out their frustration with them in the way they served all the other passengers."
Мінуси: "A month before departure the flight was cancelled without good reason. due to this we had to book an other ( more expensive ) flight ! ! !"
Мінуси: "They made me check my hand luggage, did not pay attention to what airline I would get on my connection flight, neither got my warnings about it. They sent my bag directly to my destination but the other airline wouldn't pick up."
Мінуси: "I love it"
Плюси: "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
Мінуси: "The crew should have been there with the passengers"
Мінуси: "I missed it"
Мінуси: "delayed flight management"
Мінуси: "I had no vegetarian dinner"
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Плюси: "Crew was amazing. Very helpful"
Мінуси: "Seating was cramped. Other travelers were not very cooperative"
Мінуси: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."
Плюси: "Food was tolerable. Good cabin temperature. Good lumbar support and pillow."
Мінуси: "Horrible leg space on the first leg of the journey. Air hostess we'e very inattentive. Asked for a blanket 3 times and still didn't get it. Also they had a poor attitude. Power outlets don't work on multiple seats. Oh and again no leg room. Zilch."
Плюси: "Leg room was OK"
Мінуси: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Плюси: "crew and service are great."
Мінуси: "wasnt able to print my boarding pass while checking in online. being able to do so would have helped a lot if i didnt have to check-in at the counter as the flight was at 5am. i could have just got in and spent the night at a lounge."
Плюси: "The entertainment option was pretty good"
Мінуси: "There's very limited legroom on this plane."
Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Мінуси: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"
Плюси: "We loved everything about our flight, plane was so quiet and service was amazing"
Плюси: "Courteous flight attendants, simple check-in, good service."
Мінуси: "I wish the flight attendant brought more water from time to time, as the flight was long."
Мінуси: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."
Мінуси: "Took them too long to pick up the trash ..."
Мінуси: "Turkish airlines should have accommodated the delayed flights by waiting for the passengers to make it to the gates especially if the delay was 3 minutes to catch the next flight. Then business transfer desk just gave the run around and finally rebooked me to Dubai instead of Abu Dhabi with a five hour delay"
Мінуси: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
Мінуси: "I'm very angry because the trip late more than an hour, which caused me to delay the trip Riyadh to Abha and lost the value of tickets. I think this is last flight of me for Turkish airlines."
Мінуси: "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."
Плюси: "See previous"
Мінуси: "See previous"
Мінуси: "I had a 22 hour layover. On the website, Turkish Airlines advertises they cover hotel rooms for anyone with a layover exceeding 15 hours. However, it's impossible to get a e-visa to allow Americans to leave the airport to take advantage of this. There is one hotel inside the airport, however it's extremely expensive and booked well in advance. While the service was decent on the plane, inside the airport the TA employee's were very rude and not at all helpful. So be prepared to spend the night on the floor or an uncomfortable bench. Won't fly on this airline ever again."
Плюси: "The food was good and the staff very polite, but service seemed very slow."
Мінуси: "The seats rows were too close together. I am a short person and do not usually have issues with leg room on flights, but even sitting in an aisle seat, I found it very uncomfortable. In addition, the A/C seemed to get shut off when the lights turned out, so the plane was extremely warm for about 4-5 hours."
Мінуси: "The flight was delayed for four hours due to aircraft malfunction. Not allowed to use the toilet for five hours."
Мінуси: "bus service to the plane"
Плюси: "It was okay"
Мінуси: "Crew and the plane. I believe Turkish Air is using its worst planes to fly to Karachi."
Плюси: "Crew, food, beverages, and entertainment were very good."
Мінуси: "Flight from JFK was delayed, and as a result we've lost our luggage. Unfortunately, Turkish airlines has no delivery service at Kharkiv, which is absolutely inconvenient."
Мінуси: "Too many ads and promotional messages, not letting to use entertainment system much."
Мінуси: "No AC"
Плюси: "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
Мінуси: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Плюси: "Attention to detail and good customer service. Food and drink needs were met throughout lengthy flight."
Мінуси: "Previous flight cancelled due to weather conditions, and despite calling and having a lot of flexibility with time, we were unable to reschedule without massive charges. Our refund was quite low, and we will rebook on another airline. This, despite being a TK gold card member."
Плюси: "food was good."
Мінуси: "When I got Istanbul Ataturk Airport, they left me in baggage area with my wheel chair. I had to carry my two luggage through the exit door."
Плюси: "Employees were very helpful. Service was great."
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Мінуси: "Everything was high level"
Плюси: "quick flight and good snack good entertainment console and selection"
Плюси: "Foods and Services of Flight attendants ar so good.. The best flight service compare with the US flights."
Плюси: "One stewardess was very helpful, even though she could not speak English."
Мінуси: "13 1/2 hour flight three rows from the rear of the plane. I feel and smell like a sardine. The food was horrid. I tasted it, but thought best of eating it for fear of food poisoning. It also looked disgusting. Couldn't understand any of the announcements."
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Плюси: "Everything was top notch.. the food, the service, the overall experience."
Плюси: "- service was good. staff is very friendly"
Мінуси: "- it was VERY cold on the plane. on such a short flight i wore a sweater, jacket and ordered a blanket and I was still very cold. I even requested another blanket but they were out. Everyone was complaining about the same thing - seats were very upright, not very comfortable"
Плюси: "The quality of service is always on top, kindness and help is always when you ask..."
Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Плюси: "Comfortable seats"
Плюси: "Crew brilliant but seat very tight"
Мінуси: "Boarding procedure slow and hectic"
Мінуси: "Food and Seats"
Плюси: "Fabulous Stuart’s."
Мінуси: "1h of delay .... is inadmissible for the price what we are paying for the tickets..."
Плюси: "Great selection of entertainment"
Мінуси: "Food was not what I’m used to on Lufthansa"
Плюси: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Мінуси: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."
Плюси: "The crew should treat better passengers but overall is been good"
Мінуси: "Overall is been good"
Плюси: "Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable."
Мінуси: "For business class the food could be improved."
Плюси: "Excelent service"
Мінуси: "I liked all"
Мінуси: "Flight was delayed more than 1 hour 30 minutes"
Плюси: "Boarding was efficient. Crew was very professional and nice."
Мінуси: "Arguably the worst food I have ever experienced in Business Class. Entertainment was average. Seats not all that comfortable for sleeping on a 12 hour flight. Also, it was hard to hear the announcements over the PA system."
Плюси: "Great staff, pleasant flight, nice options on the screen to choose from, etc."
Плюси: "Everything except boarding"
Мінуси: "Boarding process was incredibly disorganized"
Плюси: "Snack and crew were great"
Плюси: "Excellent crew.. very attentive to everyone’s needs. Great movie screens ..large seats .. clean plane .. overall great 8 hour flight"
Плюси: "Excellent boarding experience. Very good food, overall a very comfortable journey."
Мінуси: "Travel in flight was good. Flight was missed due to delay in the airport and they made it clear that this was a bulk rate ticket and any rebooking was almost a favor on their part. That being said with some chatting to the service agent she softened up and started to be more helpful. Wish she could have been more helpful from the start and ended up being rerouted through another city despite a codeshare flight leaving directly to my final destination which would have been the normal switch. Oh well, those are the breaks with a bulk price ticket. Once in flight, service was very good and plenty of open seats, so room to stretch out."
Плюси: "Great Service from the crew!"
Мінуси: "No leg room! At all! My knees started hurting from touching the seat in front of me. Please fix this!!!!!!!!!!!!!!!"
Мінуси: "Most of it"
Мінуси: "seats were tiny and boarding was a disaster. Overhead luggage space was tiny and I only had a 15" laptop bag.."
Мінуси: "For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy"
Плюси: "Still thinking about it."
Мінуси: "I didn't like that there was no organization. People just flooded the gate like animals.."
Мінуси: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."
Мінуси: "No language options on tv besides english."
Мінуси: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Мінуси: "Walk from gate extreme"
Плюси: "We had a problem in Germany. My daughter left her passport on the plane. Everyone was very helpful and found it. And got it back to us."
Мінуси: "Istanbul-frankfurt airline 2 hours delayed,that way miss a flight Frankfurt-toronto we said Lufthansa officer,officer said other flight tomorrow morning, final,no hotel,no flight,my wife and two kids sleep on the chair,perfect right"
Мінуси: "Waiting to board, outside in the rain while people shuffle slowly onboard and the crew does nothing to speed things up"
Мінуси: "We never flew out !! We're still at the airport! Please help us! We have to be in Spain by Saturday"
Плюси: "Quality of service, personable flight attendants, comfortable seats, decent food quality."
Мінуси: "Entertainment system is average at best. More current and popular options for music and movies should be included. My system quit working during the flight and did not return to operation."
Плюси: "Had no problems. Was a comfortable flight."
Мінуси: "Seat not that comfortable"
Мінуси: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Плюси: "I did Bangkok - Bogota and my bag was checked to my final destination. They have a 1 stop way to get to Bta, very convenient. Flights on time Nice meals"
Мінуси: "Low bag weight allowed, I got only 23 Kilos even it was such long way"
Плюси: "Great airplane seats in Prem. Economy."
Мінуси: "Information access to cancelled flights was horrible. Impossible to get assistance."
Плюси: "Food & Entertainment were OK"
Мінуси: "My seat was 32C , me being disabled (wheelchair). My wife seat was 32 A and was DEFECTIVE. It could not be lowered towards the back, actually it has only the fixed position (all the way up). The lady from the seat before my wife's (31A) was lowering her seat ALL THE WAY. my wife protested, the crew tried unsuccessfully to adjust my wife's seat. Finally, instead of considering my condition and relocating us to some other seats (there were several free on this flight), the crew's lead stewardess (Friederich ?- I could not read the label, she kept it under her jacket) decided to upgrade that couple seats by moving them into the Business Class."
Мінуси: "Seats were very cramped in economy. A big factor on a 10 hour flight."
Плюси: "Crew attitude - so much better than on the indifferent and even hostile US carriers"
Плюси: "I love their pilot and crew members."
Мінуси: "The lady who are the weighing baggage in Lagos is very rude and need to be removed and others that pass instructions to her. The same baggage I brought from US is the same weight but hostile to removed down all my clothes. The weight used in Nigeria is not acceptable to many people and it can make passenger run from them"
Плюси: "Even though the flight lasted 12 hours, it was enjoyable. I feel like the crew put the best effort in order to make passengers feel comfortable. They served two meals and two snacks. Beverages were distributed many times. The leg room and the entertaining system were great. I would love to take another flight with this company in the future."
Мінуси: "I cannot think of anything."
Плюси: "Crew carried out their jobs very professionally Entertainment selection was good"
Мінуси: "Lack of personal seating space"
Плюси: "Lufthansa is one of the best in the world at transatlantic flights. There was extra room in business so they relocated me to a spot where I could have a bit more extra space. The food was wonderful. The service was wonderful. The flight left on time and arrived early. The seat was comfy. Really nice flight."
Мінуси: "Um, have to think. They could find a better ice cream? They should have turned on the outlets earlier so I could recharge my phone?"
Плюси: "Everything I like with LH"
Плюси: "Crew passed out drinks and food as passengers requested. Very very courteous and extremely caring. Airport, boarding, and everything else went flawlessly."
Мінуси: "I don't know whether it was the airplane or the seats, but something was squeaking for the entirety of the two hour flight"
Плюси: "Everything was good , on time and without problems."
Мінуси: "No entertaiment"
Плюси: "Good service, clean airy aircraft"
Мінуси: "Boarding in Munich not well organized for business class passengers as it could be"
Плюси: "Nice flight not much disruption, Silent plane for a way back seat Nightflight was excellent handeled"
Мінуси: "Seats are too close together I had nicer meals on lufthansa flights."
Мінуси: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."
Плюси: "All was excellent"
Плюси: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Мінуси: "Food could have been better."
Плюси: "Delayed without explanation"
Плюси: "Seat was broken and did not recline. It was uncomfortable..."
Мінуси: "USB and power outlet were unable to charge my kindle.... what is the purpose of these if they dont work? Fix them please!"
Мінуси: "The entertainment system didn’t work at all the whole long haul flight"
Плюси: "First flight was delayed and we missed flight to Toronto"
Мінуси: "Departure on time"
Мінуси: "Polish airline Should not be allowed to fly tomUs"
Плюси: "They offered a cookie, coffee and water. If you want more you have to purchase it. I was amazed by the punctuality."
Плюси: "Nice crew, great flight entertainment."
Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Плюси: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Мінуси: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."
Мінуси: "Flight delayed for 5 hr"
Мінуси: "Not delete"
Плюси: "Everything was excellent"
Мінуси: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"
Плюси: "the crew was very good, the seat could be a bit bigger in economy class"
Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Мінуси: "So late. Missed next flight. Could have been ok had crew got me off plane quicker like promised."
Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"
Мінуси: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."
Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Мінуси: "Horrible aircraft (DeHavilland), very uncomfortable. A lot of very young children, their parents were playing some movies for them on phones and tablets. Crew didn't even react on that. Many people were just frustrated with that situation, but Crew didn't even want to discuss it. One of the worst flights ever. It was a charter level, not a regular airline. Never again."
Плюси: "It was a short, quick, pleasant trip."
Мінуси: "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"
Плюси: "Seat comfort. Smooth flight."
Мінуси: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."
Плюси: "Sparkling water"
Мінуси: "LOT lost my bag!!!"
Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"
Плюси: "Good entertainment system, even had a few current movies"
Мінуси: "Food was dreadful. Beverage selections limited. Not enough beverage service."
Плюси: "crew was very good and friendly"
Мінуси: "vegetarian meal contained no protein"
Мінуси: "The flight was cancelled"
Мінуси: "Old films"
Плюси: "Very good pilots, good flight without any noise or air pockets."
Мінуси: "The flight back departed in a delay of 40 minutes, we lended very late."
Плюси: "The flight was fantastic! LOT is ROCK! Thanks much!"
Плюси: "Apart from food everything is fine I guess. But personally I won't prefer LOT polish Airlines for the next time."
Мінуси: "The food was worse and what they give in plane to eat that was most worst thing on LOT polish airlines.plus Blanket is very small it's not like other airlines. I would not recommend not recommend. Plus my flight was cancelled at the airport ( Amsterdam) and had to wait in que for 5.5hours to rebook that was horrible experience"
Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"
Плюси: "I had my row to myself."
Мінуси: "No problems."
Мінуси: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"
Плюси: "Had been provided free taxi from and to airport on departure day. Free hotel with 3 meals. But still waisted 3 days"
Мінуси: "All 160 passengers where rescheduled only in 3 days for a replacement flight"
Мінуси: "I used LOT Airlines for the very first time to travel to Riga, Latvia. The problems started at the LOT check in counter at O'Hare International terminal. I packed my weeks worth of belongings into a 21" carry on bag expressly so I wouldn't have lost baggage issues. The customer service person forced me to check my bag because it was 3 kilograms overweight even though it was the correct size for carry on. As you can probably guess the bag was lost in the transfer in Warsaw, Poland. After filing a lost baggage claim at Riga, Latvia airport I never heard a word of support, communication, or even an apology from customer service at LOT airlines. I called them several times and their tracking system could not locate the bag during the entire week I was in Latvia. Now I am home in the states and have received an email from LOT Airlines stating that my bag is now at the airport in Riga, Latvia and to contact them for shipping and reimbursement for any costs. LOT is a TERRIBLE AIRLINE! Atay Away!"
Плюси: "I've had two LOT flights and both have been very pleasant. Language was my biggest worry but almost everyone speaks English to a degree. The seats had more room than most domestic American economy flights...very good."
Мінуси: "I have nothing bad to say."
Мінуси: "No food"
Плюси: "New planes, great food, excellent service!"
Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"
Мінуси: "Departure was delayed. Got held on ground at Chicago. Baggage was very late to arrive"
Мінуси: "40 min. Delay"
Плюси: "I liked that the food was better by comparison with food served on other airlines (part of Star Alliance)."
Мінуси: "I think it would be nice that staff /crew addresses the passenger in both Polish and English. Most of the time they used only Polish, did not try to ask in English at all.Of course, if I asked for something in English, they can understand and respond. Also, did you always charge for wine and beer? Otherwise, I appreciated it was not as expensive as on the airport or on other airlines."
Плюси: "Not bad in general, reasonably price/quality service"
Мінуси: "I do not like when departure delayed"
Плюси: "everything was so smoothly coordinated from the moment I checked in at the self-check computers through security right on to the boarding gate. LOT staff at destination domestic airport (early morning), displayed outstanding professionality assistance. Boarding was so swiftly executed - I was pleasantly, surprised. What a great experience flying LOT Polish Airlines, domestically. Keep it up, Exceptional!"
Мінуси: "There actually wasn't anything in particular that stuck out as a negative during this trip, whatsoever."
Мінуси: "No good meals available in the flight."
Авіакомпанії, які здійснюють рейси з Казахстану, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Казахстану
Захисна маска на борту є обов'язковою. Маски на рейсах з Казахстану надаються
Дотримання безпечної відстані
Місця по центру на рейсах з Казахстану забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Казахстану
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Казахстану із гнучкими умовами