Food from USA to Doha is very bad. Please improve. Excellent crew, served unlimited snacks and drinks.
The best but I wish the WiFi was on burning the flight
Baggage services at JFK and onboarding/check in crew are not available or responsive.
They have put me in middle of two gent’s.. they would placed the seating more comfortable
The breakfast menu was quite disappointing in comparison to the other food I’m used to being served on Qatar Airways
Crew and service was excellent. Qatar Airways uses Air France business lounge in SFO. Lounge was congested with very little available seating when we entered the lounge. SFO airport seating was far better than what was available in the lounge.
My 12 hour flight had 2 flight attendants for whole back section. I asked for tomato juice and it came after 40 mins, after he completed serving whole section. They gave about 1L of water in 12 hours. Even if asked more- they give half a cup. Food was excellent, headrest of the seats where excellent.
Didn’t announce reason for delay. Staff was vague about departure time. Flight crew could have asked if we need help in figuring out the controls and adjustments. Staff needs to be more helpful
I had an exchange ticket from Qatar airways, which meant I had the boarding pass for the Alaska airways flight. It took 40 minutes to get me and another passenger onto the flight because it didn’t have us listed as a passenger on the flight.
I love Qatar Airways.Thanks to all the people who serve the airline
Мінуси: "Travel insurance that I purchased 80+ dollars was useless because I couldn’t use do anything to change my flight date"
Плюси: "Crew was very helpful"
Плюси: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"
Мінуси: "Good flight"
Плюси: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Мінуси: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."
Плюси: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Мінуси: "Same advertisements before each movie could play were annoying to me."
Плюси: "Service and entertainment"
Мінуси: "On boarding and on time departure"
Плюси: "Just OK"
Мінуси: "Airport lounge at Ahmedabad"
Мінуси: "Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT."
Плюси: "Great service, as always. Very comfortable flight."
Мінуси: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Мінуси: "Food was terrible. It’s worse among the airlines."
Плюси: "All crews are helpful especially to parents traveling with young kid."
Мінуси: "More variety of food would be great"
Мінуси: "For 1.5 kilo overwait I’ve been charged $65"
Плюси: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"
Плюси: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Мінуси: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Мінуси: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Мінуси: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Плюси: "Great service"
Мінуси: "Food was average"
Плюси: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Мінуси: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Плюси: "Good food and good hospitality"
Плюси: "All around a great experience."
Плюси: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Мінуси: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."
Плюси: "Being able to sleep."
Мінуси: "Food was not good. Rice was not fully cooked."
Мінуси: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"
Плюси: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Мінуси: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"
Мінуси: "Lack of internet access is not acceptable during long flights."
Мінуси: "in flight entertainment interface can be improved to be more user friendly."
Плюси: "The food was the best airline food out there. Also, the regular economy seats recline more than other airlines."
Мінуси: "The boarding process was chaotic. There was. O system to the boarding and it made for a lot of pushing to get in line."
Плюси: "Great service and food."
Мінуси: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"
Плюси: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Мінуси: "Nothing as such"
Плюси: "It was a good flight. I'd give it 4 of 5 stars."
Мінуси: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."
Плюси: "The crew and the airline was a great experience."
Мінуси: "I wish there was more leg space between the seats."
Плюси: "Overall flight was pretty good"
Мінуси: "Food wasn't as good as the other 3 legs of the trip (Houston-Doha, Doha-Kathmandu and Bengaluru-Doha) The hand rests on these planes didn't go all the way up making it less comfortable to be travelling on a 16 hour flight with a toddler."
Плюси: "Worst service from hyd to doha"
Мінуси: "I have travelled fro hyderabad to miami,i had a bad experience at hyderabad air port at qatar counter for baggage Please baggage standards should be unique across all airports travelling from miami they accepted the laptop bag plus 7kg small trolley cabin luggage In retun journey qatar pople said laptop and small trolly bag should be of 7kg .my laptop itself 6kgs is there and they charged me 65usd as excess luggage. I said iwas not charged extra at miami why you are charging extra here ,they said rules are different at miami but in hyderabad this is the case I am very much frustrated on this service ,atleast once in a year i will travell on qatar from next time i never prefer to travel on this carrier. Thanks a lot for great qatar servic"