Choosing Indigo was the worst thing that I did for an international connection. The staff is not at all helpful and they had 2 hours delay leading to issues with my connecting flight in Doha. Baggage didn’t arrive in my final destination. Total chaos and food was terrible. Will never fly indigo again unless I have to.
The flight attendants were warm and had a great attitude. They were helpful and attentive.
Overall everything was good,very impressed with good food and service from Doha to Atlanta
ALX check in staff unprofessional attitude, unaware the employer rules & regulations and so much traylers suffer due to check it n staff non guidance approach
Мінуси: "The crew at check in was really inconsiderate and has given us false information! Despite of what documents were required and submitted I was not allowed to board the plane."
Плюси: "Excellent Cabin services."
Плюси: "Crew was great, but food I like more like Emirates."
Мінуси: "No headphones and was not possible to watch movie."
Плюси: "Just OK"
Мінуси: "Airport lounge at Ahmedabad"
Плюси: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Плюси: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."
Плюси: "Great service, as always. Very comfortable flight."
Мінуси: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Плюси: "Nice crew, 1 hr free WiFi"
Мінуси: "Significant delay on jetway, temps uncomfortable,"
Плюси: "Left on time, arrived on time. Children aboard did not cry !uch."
Плюси: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Плюси: "Crew was very accommodating"
Плюси: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
Мінуси: "There was nothing to complain about."
Мінуси: "Took long time to provide food & water."
Плюси: "New plane and Q suite was excellent"
Мінуси: "The AVML selection could be better"
Плюси: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Мінуси: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"
Плюси: "They are the best"
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Мінуси: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Мінуси: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Плюси: "price, comfort, food"
Мінуси: "arrived late, causing connection stress"
Плюси: "Flight schedule in time."
Плюси: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"
Мінуси: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."
Плюси: "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"
Плюси: "The crew was friendly and patient. The flight departed on time."
Мінуси: "The plane was small and cramped. The food was mediocre and could have been more creative"
Плюси: "Service of air stewards very friendly and polite"
Мінуси: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."
Плюси: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Мінуси: "I will never purchase a flight with Qatar"
Плюси: "I was expecting to get a room myself near airport but Qatar Airlines provided room with meals at no extra cost"
Плюси: "First time I got ice cream on a plane"
Мінуси: "Low calorie meals were horrible."
Плюси: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Мінуси: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Плюси: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Мінуси: "Nothing as such"
Плюси: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Мінуси: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Плюси: "Enjoyed the personal attention and charming personality of the flight crew!"
Мінуси: "Can't think of any!"
Плюси: "Lots of space as the flight quite quiet. Very friendly staff."
Плюси: "Comfort, entertainment, amenities"
Мінуси: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Мінуси: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"
Плюси: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Мінуси: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"
Плюси: "Crew was excellent. Good flight"