Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах із District of Columbia до Києва
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки із District of Columbia до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва із District of Columbia протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад до District of Columbia — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва із District of Columbia за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Плюси: "Overall experience was good!"
Мінуси: "Keep the good work up."
Плюси: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Мінуси: "Nothing. Keep up the good work"
Плюси: "Staff are very polite and helpful (ground staff and in the air)."
Мінуси: "The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer."
Плюси: "Yes overall probably the best flight to Chennai from DC"
Плюси: "Crew was very friendly"
Плюси: "Justfly stoled my money as i booked for seat and paid 30$ And the seat didnt booked I want my money to be returned"
Мінуси: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"
Плюси: "The customer service and food were excellent."
Мінуси: "Next time I will fly business class for more space and comfort."
Мінуси: "Improve quality of service and cleanliness."
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Плюси: "All the crews are awesome and very helpful, especially to the parents with young kid."
Мінуси: "More variety and quality of food"
Плюси: "Was the crew amazing and nice"
Плюси: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Мінуси: "The service and the aircraft with QSuites were superb."
Мінуси: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Плюси: "qatar airways"
Мінуси: "serving alcohol to passengers more than once is disturbing the passengers on the side"
Плюси: "Excellent seats..."
Плюси: "On screen entertainment"
Мінуси: "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"
Плюси: "The flight from Doha to Beirut was not fully booked, we could move easily."
Мінуси: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."
Плюси: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"
Плюси: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Мінуси: "I wish there were more vegetarian options on the menu"
Плюси: "The entertainment was good without any hiccups"
Мінуси: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Плюси: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Мінуси: "Staff looks down at Brown skin"
Плюси: "Great service and excellent flying!"
Мінуси: "Food was a bit dry"
Плюси: "Great service and great meal options!"
Плюси: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Мінуси: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"
Мінуси: "The seats were cramped"
Плюси: "I love this app , it's awesome it's save my money and time"
Плюси: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Плюси: "I liked staff , boarding was organized food was not very good needs to be improved"
Плюси: "Food, seat, overall comfort and timeliness."
Мінуси: "The entertainment system was not working - on a 12+ hour flight..."
Плюси: "The in flight service was great.. Crew was excellent."
Плюси: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Мінуси: "No comment"
Плюси: "The personnel are what makes the airline so special. Everyone of them was so nice and so attentive to our needs. Great experience overall."
Мінуси: "So the seats while comfy are not as nice as the seats now on the reframed United Polaris and Delta and Air France in their newer planes."
Плюси: "Very attentive flight attendants-very courteous and responsive to all of the folks sitting in the "cheap seats"."
Мінуси: "Nothing to complain about in the entire process from ticketing through flight and disembarkment"
Плюси: "Good food, good service and clean planes."
Мінуси: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"
Плюси: "The crew were all lovely + meals were excellent."
Плюси: "The crew was fantastic!! They saved this rating."
Мінуси: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
Плюси: "Spacious air craft with comfortable seats, crew was very friendly , and efficient"
Плюси: "It was just a lovely airplane with a lovely crew. Also, good airplane food."
Плюси: "The leg space is what got this flight a 3 star."
Плюси: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Мінуси: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."
Плюси: "Roomy seats & clean appearance and modern cabin."
Мінуси: "Boarding would have been improved by utilizing both cabin doors (front & rear). The entertainment system did not work during my 13 hr flight."
Плюси: "Boarding was easy and. Convenient."
Мінуси: "Seats are pretty cramped, food quality was ok didn't have a lot of variety in inflight movies."
Плюси: "A380 - was amazing. Roomy and quite"
"I dont know"
"the food on board."
Плюси: "Flying Business with them couldn’t have been better. The 10 hours flight didn’t feel that long thanks to the first class service"
Мінуси: "Th flight from Istanbul to Saint Petersburg though was in an old Airbus 319-100 that should be retired or upgraded soon. Unfortunately I lost my Vaccination Card boarding this last flight. Is there any way I could get it back?"
Мінуси: "everything sucked time bery bad servive starfed on flight nonacolok was sergvedngypu ilt was really disappoinyling includigbymkthrvlounhr aothee airlione"
Плюси: "Customer service"
Плюси: "Pilots were good, they provided a smooth ride."
Мінуси: "Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew."
Плюси: "Layflat bed"
Мінуси: "Turkish airlines desk crew in DC. Really old aircraft with problems with recliner in business class from IST to LHE. Wooo likely not fly Turkish airlines in future"
Мінуси: "I missed it"
Плюси: "Dc to Turkey flight. Great ++ Turkey to Delhi. Ok —"
Мінуси: "Flight from Istanbul to Delhi was nightmare. It was like a local flight. Nothing called as comfort was there. I had to pay my own $ for alcohol and some snacks and 1 extra burger."
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Плюси: "I did add a wheelchair, they just provided it at Dallus airport. During conneting flights they did not take care of my mom. She has orthrytis and was not be able to walk long distance, but no body provide her wheelchair and did not help her to find a gate for her next flight. It was really disappoin"
Плюси: "The flight crew was excellent IAD to IST."
Мінуси: "The customs process takes too long to make domestic flights in time. I ended up missing my connection to Antayla because the customs line was too long, so I was re-booked for a later flight departing 7+ hours later. I think in the future kayak needs to ensure at least 2 hours for a connecting flight"
Плюси: "Onboard the flight service was fine."
Мінуси: "The crew at check-in & at boarding checked me in to fly to Tel-Aviv (transiting at Istanbul) without any comment on visa or passport at Washington D.C. In Istanbul, I was not allowed to board on the flight to Tel-Aviv. I was not allowed to stay in Istanbul. Crew (Erin Uler) who stopped me from boarding the flight said he would help, but disappeared. Othes kept sending me back and forth between transfer desk and sales desk with inconsistent advice every time. I had no way out, so decided I will fly to the closest European country. This was after I had been back and forth for 7 hours. I had to pay full for flight to Greece. I asked to be sent back to D.C. they could not even work that out. I have a return ticket to fly back to Washington D.C. with Turkish Airline on 1 Jan and they said they will need to re-ticket my paid return flight as well. Turkish airline crew did not would not help me fix my return flight back to D.C. They have asked me to contact the agent ( Kayak). Now I am stuck in Athens, a country I have never visited nor planned to. My tours & accommodation, all paid for in Israel, I have lost. I had a tour fully paid in Israel. I have no ticket to return back to D.C. even though I paid for ticket with cancellation insurance when I bought the ticket. The advice between Turkish crew who checked my passport (official) while I was flying out of D.C. vs the Turkish crew who stopped me from boarding was inconsistent. If I had been stopped in D.C. I wouldn't have had to face the events that followed. Now I have lost my tours, hotel in Israel. I had to pay extra for flight to Athens and I am paying for hotel and sundry in Athens while waiting for flight out. Turkish crew at Istanbul were not only unhelpful but rude and inconsistent. While I was waiting for 8 hours for a firm information, shouting matches between Turkish crew and customers went on at least a dozen times. Inconsistent information from Turkish staff has led me to be currently stuck in Athens. I am waiting for a way back to D.C. There should be a rule that fines an airline if they board people without accurate visa papers and they fail to check it. There should also be a fine to the airline if they stop people from boarding at a transit airport leaving passanger stranded with nowhere to go or return. I ask this issue to be looked at, as I am currently stuck in Athens. I need a ticket to go back to D.C."
Плюси: "Nothing. I guess the fact that I made it to Israel?"
Мінуси: "Your incompetent agents messed up my reservation multiple times. They called my home and emailed asking for a payment, even though my client bought the ticket for me. Then, when I was checking in I realized my name was wrong even though my client has a document that proves she typed the right name. Finally, and AGAIN KAYAK, I arrive at the airport and Turkish Air says the ticket is booked but not ticked. So I had to jump on a 30min wait over the phone trying to solve issue after issue. Never doing business again with Kayak."
Плюси: "The crew were all very polite and friendly."
Мінуси: "Nothing to complain about!"
Плюси: "Service was great, very polite crew. The food was so far the best comparing with other airlines I flew with. Planes were clean."
Мінуси: "The flight arrived with delay in Istanbul. The connecting flight was delayed as well. Hopefully I won’t experience that on the way back. One of the passengers said that flights are always delayed when arriving to Istanbul waiting for gates."
Плюси: "Boarding was on time and We arrived on time."
Мінуси: "Plane was smaller than normally flown. No room at all. 2-4-2 seat rows."
Плюси: "Easy booking on Kayak! Good service overall."
Мінуси: "Seats were uncomfortable, it was really hot! Not enough air conditioners."
Плюси: "I had empty seats next to me"
Мінуси: "The guy that checked me in was very rude and wasn’t smiling at all and then he showed my passport picture to his colleague and they both started laughing. I was trying to use the restroom on the plane but there was a person in there for a long time; I waited outside patiently and then when I got in I brushed my teeth and used the toilet. It didn’t take me that long but the flight attendant knocked hard on the door but she didn’t do that for me with the other guy. I didn’t feel welcomed at all from the crew honestly."
Плюси: "Loved the entertainment options!"
Мінуси: "The crew seemed to be pretty busy"
Плюси: "One of the ticket agents, Diego McNuss, was especially kind and helpful when we checked in. He is a credit to the company. Also, so many special touches on the flight, like the warm wipe and the bag with the socks, etc. Also very kind flight attendants."
Мінуси: "Late into the flight there appeared to be a medical emergency taking place just a few rows ahead of me. No announcement was made; it was as though we were expected to ignore the situation. But with the lights in the cabin turned on, a small crowd gathered, and the passenger being vocal in his distress .. . a brief announcement would have been nice: Situation under control, no need to worry, flight will continue as scheduled. The passenger had a relapse a few hours later - again no acknowledgement from the crew to reassure those of us who could hear his cries of distress."
Мінуси: "Took them too long to pick up the trash ..."
Мінуси: "There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful."
Плюси: "Friendly. Lots of food and accessories."
Мінуси: "The seats were cramped together"
Плюси: "Care packages, the hot washcloth, the little details on the toilet and the choices"
Мінуси: "It seemed the flight attendants were annoyed by the passengers. Heard there was one food Cart missing so that may have caused the briskness in attitude. Seats weren't as comfortable as I was hoping"
Плюси: "The entertainment was excellent!"
Мінуси: "The comfort level for that long of a flight was very poor. Seats are way too close together. There is no knee room from the seats at the front at all. People operating their video monitor is a disturbing fact for the passengers who sits in front of them."
Плюси: "In flight entertainment is great! Good selection of movies, nice screens."
Мінуси: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."
Плюси: "No delays Courtesy of crew Very pleasant fly"
Плюси: "Offered us a free meal for the poor service."
Мінуси: "Old, uncomfortable plane. Took off 30-40 minutes late. Poor quality food. Circled Istanbul airport for 15 minutes without any communication. Flight arrived late, but no info. on connecting flights provided. At least eight passengers ran through the Istanbul airport to catch the connecting flight to Rome and, despite the fact that the plane was still at the gate, the gate staff person would not allow any of us on the flight. Customer service staff were unhelpful and had a negative attitude. The transfer were helpful."
Мінуси: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."
Мінуси: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"
Плюси: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."
Мінуси: "Everything was high level"
Плюси: "Service was exceelent and all crew staff were professional and friendly and courteous."
Мінуси: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
Плюси: "The entertainment and food choices are great, and staff is kind and ready to help."
Мінуси: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."
Плюси: "Honestly, not very much. The Entertainment system kind of worked, although the touch screen barely worked, and the movie selection was mediocre."
Мінуси: "Very old plane, with barely any leg room, poorly functioning seats that didn't recline--and when others recline, I couldn't even open my tray table. The crew was incredibly rude and generally unhappy to help--a consistent show of attitude, as if WE were a pain to service, when just asking for water/tea because they kept skipping us! The food also was really bad, nothing like it used to be. By far the worst Turkish Airlines experience I've had, and I may reconsider booking in the future."
Мінуси: "I booked my flight with Turkish Airlines for June 28th at 11:05 pm. A few hours before my flight, there were bombings in the airport in Istanbul, which was where I was flying into. I tried for hours to contact Turkish Airlines and their phone was disconnected. I could not reach anyone to try to re-schedule a new flight or to ask if the flight was going to be re-directed. I received no information and ended up having to book a new flight for the next day. After my flight had already left Turkish Airlines posted on their website an alert. I am shocked that it took so long to post any information and I am very upset that I was unable to reach customer service. I will NOT be choosing this airline to fly on again."
Плюси: "Excellent service and food."
Мінуси: "Absulotely nothing."
Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Плюси: "The planes were clean and staff really helpful. The actual flights were great."
Мінуси: "At Istanbul the staff in the airport were confused about where the gate was and we missed our flight and then we had to purchase new tickets. And they did not honor our original tickets. That was almost 900 dollars gone because they would not honor our tickets. I am hoping for a refund."
Мінуси: "Bathroom very dirty with odors!"
Плюси: "Food was good. Service was excellent."
Плюси: "Excellent flight experience"
Мінуси: "Delayed arrival meant my luggage didn't make connecting flight. Bad!"
Плюси: "I like everything. Flight was so good."
Мінуси: "I like everything."
Плюси: "The crew was amazing."
Мінуси: "Snacks need some variety"
Плюси: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"
Мінуси: "Great flight all around."
Плюси: "Crew was exceptionally nice. Live DISH TV unexpected and appreciated."
Плюси: "Smooth flying!"
Мінуси: "Better & more snacks.....no ice?"
Плюси: "Good on time flight"
Мінуси: "Seats a lil tight"
Плюси: "The crew was amazing and polite."
Мінуси: "Nothing needed to be done"
Мінуси: "Not having a delayed flight."
Плюси: "Crew did a great job communicating what was happening while we were delayed"
Мінуси: "Compensation for our time or schedule mishaps."
Плюси: "The crew rocked!!!! Professional and fun. We enjoyed the music."
Мінуси: "WiFi didn’t work well. Still great flight."
Плюси: "extra legroom of comfort plus zone"
Мінуси: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"
Плюси: "I like being able to charge my devices"
Мінуси: "Better movies"
Мінуси: "Stop being LATE!!!!"
Плюси: "Crew was very kind and entertainment was good when available"
Мінуси: "WiFi in all flights"
Мінуси: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"
Плюси: "jFk To DCA crew is fine and helpful."
Мінуси: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"
Плюси: "It was quick"
Мінуси: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"
Мінуси: "Better ? Impossible!"
Плюси: "The plane was very new and clean; entertainment options and food were very good; it was a good flight."
Мінуси: "At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund."
Плюси: "Arrive early. On time departure."
Мінуси: "My row 34 D did not have entertainment - had to move to another seat and row."
Плюси: "The flight"
Мінуси: "The flight"
Плюси: "Baggage came quickly. Flight was on time."
Плюси: "Boardin process was Ok"
Мінуси: "Due to several issues we were delayed in 3,5 hours"
Плюси: "Everything on time, friendly and helpful attendants"
Мінуси: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"
Плюси: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."
Плюси: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Мінуси: "Plane was late coming in and my departure time was 30 minutes off schedule."
Плюси: "Staff was friendly."
Мінуси: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."
Плюси: "very friendly crew"
Мінуси: "Delayed flight"
Плюси: "The in-flight movie was very much appreciated."
Мінуси: "No wifi, no leg room"
Плюси: "everything is fine except th nickel and dime."
Мінуси: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"
Плюси: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."
Плюси: "Movie selection and cable channels"
Мінуси: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."
Мінуси: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Плюси: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Мінуси: "Seat size"
Плюси: "Happily, the flight was completely non-eventful."
Мінуси: "The food and snack choices are quite limited."
Плюси: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."
Плюси: "Excellent service, God flight"
Плюси: "Customer services"
Мінуси: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
Плюси: "Great service very courteous crew. Smooth takeoff and landing."
Мінуси: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""
Плюси: "Comfortable flight, plenty of leg room and I live the individual chargers at each chair."
Мінуси: "When I pay more for a direct flight, I expect my flight to be non stop. Delta changed my flight and added a layover but I didn't receive any recompense from the airline. Seems very odd."
Плюси: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."
Плюси: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."
Плюси: "Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all."
"There was no special meal on board even though I spent hours on hold to request one!"
Мінуси: "not enough food"
Плюси: "Great staff , amazing dinner, and the entertainment screen size was best"
Мінуси: "Seats could be a little bigger"
Мінуси: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."
Мінуси: "Food poor going to Munich , legroom poor."
Плюси: "the crew was good , seat was not so comfortable"
Мінуси: "seat need to be more soft for a trip during 8h //"
Плюси: "Excellent seats, excellent and friendly service:)"
Плюси: "Everything except the checking in process"
Плюси: "the airplane was brand new. l really like it and the crew was nice."
Мінуси: "The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not."
Плюси: "The crew was very friendly and provided excellent service"
Мінуси: "The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable."
Мінуси: "Fight could have been on time! It was over 45 minutes late, because of the crew"
Плюси: "Efficient boarding, friendly crew, nice range of entertainment options."
Мінуси: "An economy seat is an economy seat ...."
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "Touch screen is sharp and responsive."
Мінуси: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."
Мінуси: "The temperature on the airplane was uncomfortably warm. Not sure what was up with the AC but I had to change clothes and freshen up once arriving at my layover."
Мінуси: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."
Плюси: "Underseat AC power and USB power was the highlight of the trip."
Мінуси: "Food portions were tiny. Totally dehydrated at the end of the flight, and water was passed out in 100 mL servings. Insufficient space under the seat for a backpack."
Плюси: "I wasn't expecting free in-flight movies and meals, which were very welcome"
Мінуси: "After usual perfect service from Luftahansa, I noticed that my lagguage was opened and destroyed."
Плюси: "Impecable service. Even worth flying through FRA."
Мінуси: "Nothing. Everything, as always, great. Keep it up."
Мінуси: "This particular flight was delayed beyond reaching the next sep,so we have to rebook our flight threw Chicago in uncomfortable hurry."
Плюси: "Boarding was made seamless. Seating legroom always seems to be better then others I have flown with. Food seems to be better too. The flight crew is very friendly!"
Мінуси: "Walked a very long way in Frankfurf airport to transfer to another flight."
Мінуси: "Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom."
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Плюси: "Food was great."
Мінуси: "Entertainment was frustrating"
Плюси: "Restful flight"
Плюси: "The service by the flight attendants was very good starting from the welcome to the end in spite of the fact that it was quite late night flight. Also by fortunate luck I had the chance to sleep as the next three seats to me were all empty in the middle block, which made the whole trip less exhaustive."
Мінуси: "If the seats next to me weren't empty and I couldn't lay down across all of them it would have been a difficult flight as the economy seats are not even close with economy comfort levels of other international airlines like Turkish Airlines especially the seat pitch size. Entertainment choices could be improved by more recent movies. There were very few selection."
Плюси: "The in flight crew was great"
Мінуси: "I arrived a bit late to the airport. 5:15pm for a 6:05p for an international flight. I realize It is very late. I was delayed by donald trump protestors blocking the highway (not your fault). Dulles was a ghost town ( abnormally slow). All I had was carry-on. They said they closed the flight. They quoted me at $1800 for a one way ticket directly from Lufthansa. The original round trip was $900. I declined, sat down for 15 min booked another Lufthansa flight online for $800, checked in and was through security by 5:50. Just in time for my original flights last call. I could have made it easily. Boooo Lufthansa booo."
Плюси: "The cabin crew was excellent all around, really made the experience a pleasure. Also very helpful when I couldn't locate my wallet as I was preparing to deplane, both in terms of helping me look and explaining what I could do if it didn't turn up (eventually it did, before I disembarked)."
Мінуси: "The seats, while relatively comfortable on their own, were really jammed in; it felt cramped even as a smaller adult. And the boarding process in Washington seemed to take a very long time."
Плюси: "they were on-time and we got from IAD to FRA in one piece."
Мінуси: "you had to pay $35 ahead of time just to select your seats...they only allow 1 checked bag, half the flight was empty in eco plus but they still wanted you to pay to "upgrade", integration with UAL is cumbersome and difficult as you cant manage both legs of a UAL/LH flight from one carrier. Overall mediocre but hey - Cheap fares, you get what you pay for."
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Excellent service, on time arrival, a great experience! Everything was easy with Lufthansa, which soothed my jitters and helped me relax (as much as is possible!)"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "the two older female stewards spoke slow enough so I could understand. The customer service rep in the lobby was always friendly, knowlegeable and able to help me. For example, I did not know, when boarding, if we had to show our passports, but I asked him and we did not. I did not grasp the five levels of boarding he mentioned. I knew our group was not handicapped and we were economy, but I did not really know if we were group 4 or 5 to board."
Мінуси: "There was one female steward who made me take my carry on bag from the upper deck and store it below my seat so another lady's much, much larger bag would fit. Her bag was so large, I can't believe it met the standards. On the other hand, this procedure may be the way things work out,for the good of everyone, but it came as a surprise to me. To accomplish the task, she even asked another female to move her carry on from the rack above her to another several rows down. This lady's hair was too big for such a small plane. She talked way too fast in the first monologue. The plane seemed cheap and the sub airline had an air outlet that would not turn off and leaked with water mist. There was an air conditioner that also had a water vapor leak overhead, which my son said was a 'strip' which he could not control. We were seating in the back row. We noticed the plane was operated by Mesa airlines and the plane was assembled in Brazil, giving me a feeling of excessive cost cutting. Also, the pilot had an accent that sort of added to the 'Brazil' thing that he was not a native English speaker. However, he had a good landing at Atlanta near midnight. I did not feel I was on a real 'United' Airlines flight."
Плюси: "Smooth flight"
Плюси: "excellent dinner selection movies and on screen entertainment were great"
Мінуси: "2 hour wait on tarmac in Dulles for weather no one in the crew could tell us where our connecting gait was or whether we would have enough time to make it"
Плюси: "Everything was amazing Very pleased!"
Мінуси: "Good choice entertainment but system is slow to respond and crashed on a few occasions"
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Плюси: "Food was actually pretty good, and was plentiful. Comfortable seating."
Мінуси: "I don't think my tv worked."
Плюси: "The flight was delayed two hours. I flew them 10 years ago and thought their seervice rivaled the Asian airlines. Now their service and seat comfort is near the cellar dwellars. The premium coach seat I paid extra for was the narrowest coach seat I have ever had the misfortune to sit in. I am a small man. 5'*8" 165lbs. The normal sized man next to me and I had to sit with our elbows pinned to our ribs. Eight hours of hell. I also had a totally irritating woman from syria behind me. She pushed and banged on my seat back the entire 8 hours. She had to have her loud mouth yapping most of the flight. That was the worse experience I have had flying. Also the attendents didnt care about me. I had to ask for tea. Had to ask three times as they were waalking off"
Мінуси: "The flight was delayed 2 hours. The seat was tiny , cramped and uncomfortable. I travel a lot. This is the first negative review I have written in 55 years of flying."
Плюси: "It got me to my destination. The onboard entertainment system was nice."
Мінуси: "Boarding was chaotic. We were required to line up and have our cabin baggage measured in the sizing apparatus. Elite (*Gold) FF members were not told to board early and when I asked one agent she directed me to the general boarding lines; only the agent at desk told me to board with the First/Biz passengers. The food had no flavor at all."
Плюси: "Nothing to like since it was cancelled"
Мінуси: "This was a very long day and when we were told the flight was cancelled and we should rebook there were 350 people being handled by 3 airline personnel and no organization or info was available to all of us in line. It took over an hour to get to talk with someone and then we had to wait for another half hour before we could get our voucher for a room and breakfast after having no dinner! Really bad, but the next day we had an easy flight, just got to our destination late and missed several tours we had booked."
Плюси: "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
Мінуси: "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."
Мінуси: "EVERYTHING! They put us on a United flight. 11 hours on the plane with NO ENTERTAINMENT. They apologized at the end and told us to all fill out a complaint at united.com. I did and still haven't heard back. The flight attendants were rude and it was a horrible flight. Worst international flight I have taken in my life. And it was for an adoption appointment with a judge in Riga, and we barely made it."
Плюси: "Efficient, early check in and seat selection was simple and done from home. Got to the airport early which is unusual for me but everything went smoothly and was relatively low stress."
Плюси: "The ice cream dessert"
Мінуси: "Old fashioned entertainment systems where you can't choose when you want to watch something you have to start watching at the same time as everyone. Flight advertised as Lufthansa was United both ways, there is a big difference between the service in both. United makes you pay to choose your seat like a budget carrier so everyone is angry about the seat they're in. Won't be flying them again if possible!"
Плюси: "Crew was great, on time flight, clean plane."
Мінуси: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Плюси: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Мінуси: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Мінуси: "Klm is the best, even on a 40min they served small breakfast."
Плюси: "Everything perfect and arrive to destination on perfect time."
Мінуси: "All positive."
Мінуси: "Wifi on klm"
Мінуси: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Мінуси: "All of the less than good, obvious!"
Мінуси: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Мінуси: "Everything was good"
Плюси: "Friendly crew"
Мінуси: "Can’t think of anything"
Плюси: "Good for both."
Мінуси: "Bigger seats."
Плюси: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Мінуси: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Мінуси: "Larger meals."
Мінуси: "lost baggage"
Плюси: "Gaps between seats are very narrow."
Мінуси: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Плюси: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Мінуси: "Boarding could be better"
Мінуси: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Плюси: "Friendly hostesses"
Мінуси: "Flight was delayed 3 hours"
Мінуси: "Our lougage did not arrive"
Плюси: "Very friendly and helpful crew."
Плюси: "Flying with KLM is a pleasure"
Плюси: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Плюси: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Мінуси: "No complaints about anything."
Плюси: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Мінуси: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Мінуси: "They have mabaged to lost my luggage"
Плюси: "The crew were hardworking, responsive, conscientious and friendly"
Мінуси: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Плюси: "Overall everything was ok."
Мінуси: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Плюси: "Sandwich was incredibly tasty (although not much filling)"
Мінуси: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Плюси: "Cabin crew were very professional."
Мінуси: "Aircraft returned to gate due to fault and was delayed for 45 min."
Плюси: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Мінуси: "Flight departing late."
Плюси: "Great service"
Плюси: "Very friendly and helpful personnel."
Плюси: "Airlines issue"
Мінуси: "Profiling certain customers"
Плюси: "The food and the punctuality"
Мінуси: "The technology in interteiment is not touch screen"
Плюси: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Мінуси: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Плюси: "Crew was very helpful.food"
Мінуси: "Food was not upto the mark."
Плюси: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Мінуси: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Плюси: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Мінуси: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Плюси: "Catering is ok"
Мінуси: "Seats comfort really old school"
Плюси: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Мінуси: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Плюси: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Мінуси: "55 minute delay was not welcome."
Мінуси: "I missed my flight because of MU"
Плюси: "Excellent service"
Мінуси: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Плюси: "A nice short flight"
Мінуси: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Плюси: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Мінуси: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Мінуси: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
Плюси: "...The transfer at JFK was terrible"
Авіакомпанії, які здійснюють рейси із District of Columbia до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
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