Пошук дешевих авіаквитків з Цюриха до України

Мінуси: "horrible dry croissant for breakfast"

Плюси: "The kindness of all people working on Swiss was very special"
Мінуси: "The food was not very special, but the chocolates were awesome"

Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."

Мінуси: "service was least friendly at this part of my flight"

Плюси: "The plane wasn't totally booked and very clean"

Мінуси: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Мінуси: "Lost luggage’s. Delayed trip"

Плюси: "Swiss is the best"

Плюси: "Also poor this airline is overpriced"
Мінуси: "Long disorganized boarding process Old airplane"

Плюси: "Courteous Service and excellent hospitality"

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "fast, all good"
Мінуси: "-"

Мінуси: "Delayed"

Плюси: "Na"
Мінуси: "Na"

Плюси: "Went great, no complains"
Мінуси: "HOT turkey sandwich"

Плюси: "EVERYTHING'S Good to come back home"

Мінуси: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."

Мінуси: "Delay and lost the luggage for the second time"

Мінуси: "Same comments as above."

Плюси: "So far so good"
Мінуси: "So good"

Мінуси: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Плюси: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Мінуси: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Плюси: "Brand new plane, with ultra modern seating. We had a lot of room."
Мінуси: "We sat in the plane for 40 minutes before takeoff"

Мінуси: "The plane was old and the bathroom was really dirty"

Плюси: "Too short to rate but good overall"
Мінуси: "Nothing"

Мінуси: "Not enough room for my knees"

Плюси: "Upgraded to business, new 777 plane, good snack"
Мінуси: "No headphones"

Плюси: "Everything is perfect!"

Плюси: "Schedule"
Мінуси: "Aircraft old"

Плюси: "Airline attendants were very polite and nice."
Мінуси: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."

Плюси: "Easy and quick"

Плюси: "Left and arrived on time"
Мінуси: "Seat cramped"

Мінуси: "We didn't had entertainment"

Плюси: "most things were good"
Мінуси: "the passport check process in Zurich was awful!"

Плюси: "Nicer plane, on time"

Плюси: "Professional. On time. Attentive. Great movies. Overall great."
Мінуси: "Nothing"

Плюси: "People were friendly."
Мінуси: "Boarding was little confusing"

Мінуси: "They will not give you seat confirmation unless you pay , very annoying"

Мінуси: "Unfortunately I didn't get my luggages in Florence. They arrived the day after."

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "It was a smaller plane so we had to check in bags that we could normally put in the overhead compartment space"

Мінуси: "It was awful. I lost my seat"

Плюси: "As above."
Мінуси: "As above."

Плюси: "Easy boarding."

Мінуси: "Seat problem."

Мінуси: "Nothing"

Плюси: "Very organized"
Мінуси: "Very uncomfortable seating"

Мінуси: "They didn't help me with weelqear i have to walk"

Плюси: "LOVE SWISS AIR!!!!!!!"

Плюси: "Not applicable."
Мінуси: "I was not permitted to check in and board the flight due to incorrect information about the policy and refused to consider my written proof to the contrary."

Плюси: "friendly staff"
Мінуси: "encouraging passengers to do more social distancing at gates"

Плюси: "The flight was excellent, and the team worked very well."

Плюси: "Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time"

Плюси: "Food, Entertainments, travel kit as well as flight crew made it a delightful experience."
Мінуси: "Checkin agent at the SFO airport was kind of obnoxious."

Плюси: "Efficient and on time."
Мінуси: "All fine."

Плюси: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Мінуси: "Foot rest in economy, gluten free meal is poor (except bread)."

Мінуси: "My luggage wheel was broken which means it was handled badly even when I flew business class!! Seats of other business class are more comfortable"

Мінуси: "No snacks or water except in the back of the plane. It felt like I was bothering the flight attendants when I went back to get a snack. Most good international flights place snacks in the galleys with drinks so you can grab yourself at any point at your discretion."

Плюси: "Food, new plane"
Мінуси: "Poor boarding process"

Плюси: "It was a smooth trip"
Мінуси: "Boarding a bus to be taken to the plane It’s probably not unusual in Turkey but that was a first for me In all fairness it was a high anxiety moment for me with all the unknowns I was facing but I appreciate Turkish Air nonetheless"

Плюси: "Turkish Airlines rocks! Great food and great service.."

Плюси: "Boarding in time"
Мінуси: "Selected food was not provided, old airplane, no entertainment"

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "I got upgraded to business class, only the fourth time in 60 years flying!"

Плюси: "They put me on a partner airline after causing my missed connection, so I witnessed nothing good about Turkish Airlines flight at this time."
Мінуси: "After a long saga with no help in making my connecting flight on the same Turkish Airlines, they gave me the boarding pass and told me my luggage was fine to carry on board for the partner airline they put me on. At the gate, that partner airline's reps (or Istanbul airport employees -- not sure) yelled at me that I had too much to carry on board and forced me to hastily check a bag with personal items I did not plan on checking. Needless to say, that also delayed my reaching the final destination even further because I had to wait for the luggage and it was already 1:00 in the morning in an unfamiliar and rough foreign city."

Плюси: "flight departed Jhb on time and arrived in Istanbul a few mins earlier than scheduled"
Мінуси: "1.cabin temperature varied from cold to very warm 2.I asked the cabin crew for a blanket but they forgot about it 3.I ordered a whisky with ice - was given half a tot with 2 small blocks of ice 4.only one person was serving drinks and food on my aisle so it was very slow service (other aisle had 2 crew serving)"

Плюси: "Crew was friendly and efficient. We were served beverages and a tasty (by American airlines standards) sandwich on the less than 1 1/2 hour flight"
Мінуси: "Boarding was slow, late and somewhat disorganized."

Плюси: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Мінуси: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Мінуси: "Delaying without notice and luggage lost"

Плюси: "Leg room is better than any other airline"
Мінуси: "Flight attendants are cold and act like they hate their jobs."

Плюси: "I have travelled internationally many times and this was my worst flight to date."
Мінуси: "They broke my $1000 vintage musical instrument. Check-in counter lady assured me that it would be well taken care of, but they totally broke it. I went to airport to file property irregularity report and their staff denied to file it and said that it was my mistake. I am not going to fly Turkish airlines anymore. Even the food was bad."

Плюси: "No any trouble during flight."
Мінуси: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."

Мінуси: "seats a bit tight"

Мінуси: "The broke my baggage. I have been flying a lot lately and never had any issues until I flew with Turkish Airlines. They are incredibly unorganized, late, gave headphones just so I could watch a map since nothing else was being played for some reason, etc. I won't be flying them again."

Мінуси: "Lost my luggage"

Плюси: "Same as above"

Плюси: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."

Плюси: "Nothing"
Мінуси: "Flight canceled"

Плюси: "THE FLIGHT ITSELF WAS GREAT. VERY PROFESSIONAL AND COMFORTABLE FOR A 12 1/2 HR. FLIGHT. MY WALLET FELL OUT OF JACKET AND WENT UNDER SEAT, AND THE MAN BEHIND ME HAD TO HAVE TAKEN $400.00 FROM MY WALLET BEFORE I NOTICED IT WAS MISSING...AND ONLY GAVE WALLET BACK WHEN CONFRONTED LEAVING PLANE."
Мінуси: "FELLOW PASSENGERS WERE NOT THE BEST. CREW WAS EXCELLENT."

Мінуси: "Seats on 777 are to close. Both times I have flown Turkish air, we sat on the plane for well over a hour on the ground before we pushed back from the gate."

Плюси: "I liked it that I was able to check in online and choose my seat."
Мінуси: "My trip from Zurich to Istanbul would have been okay if it weren't for the screen that was not working. It did not work and I hated not having to do anything else besides eat and sleep."

Мінуси: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "I am a pilot in uniform flying with a business class ticket and missed my next flight because I had to check my bag because it was 9 kilos. There was not one over head bin that had anything in it. No other airline that I travel on treated me like that it was humiliating and frankly never will chose Turkish again."

Плюси: "Turkish airlines is the worst of the worst."

Плюси: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."

Плюси: "very comfortable and plesant"

Плюси: "The service and the meals, even in economy class."
Мінуси: "Nothing."

Плюси: "Great entertainment and food."
Мінуси: "Boarding was very long."

Плюси: "All"
Мінуси: "Not enough leg room."

Плюси: "Most important all flights ran on schedule. Food service and quality were excellent and a great surprise Clean and new aircraft I would travel Turkish Air again and recommend to other friends"
Мінуси: "At 6'3" I was a bit jammed up in Economy Security was a bit overdone. Initial screening X-Ray carry on bags, thru metal detector. After landing Zurich--Istanbul, again thru xRay and hand screening, then again at gate complete screening again. I guess better too much than not enough."

Плюси: "N/A"
Мінуси: "Their boarding pass listed departure time for boarding time which confused me. The staff in Istanbul is extremely unprofessional and have caused me to missed my connecting flight. I had to get a visa and waited almost 2 hours in line in order just to be able to reschedule my flight."

Плюси: "Ticket prices were reasonable, warm towel upon entry, food was edible, comfortable seats, they give you an eye mask, slippers socks, toothbrush and lip balm. Which we received on all flights except this one (all flights were international)."
Мінуси: "The flight attendants weren't personable on any of the flights. I'm 6 months pregnant and randomly get hungry. There are snacks like muffin available "anytime" On our long flight from Atlanta to Paris I pressed the button 3 times to see if I could get a muffin, but the attendant alert was turned off remotely and no one came to check on me. Thank God it wasn't some sort of emergency."

Плюси: "Good service. Food was very good. Roomy seats and very good in flight entertainment system. Made the 12 hour flight very comfortable."

Плюси: "politely crew."
Мінуси: "food caused stomach pain"

Плюси: "Again, people were nice, food was good, and entertainment was still good."
Мінуси: "Boarding was unorganized"

Плюси: "Again, service was awesome business class cabin temperature should be lowered as it was hot."

Мінуси: "The pilot aborted the landing at the last minute and flew to Another airport where we sat on the runway for an hour with no information. After an hour they said it was up to us if we wanted to stay at the airport or continue on to our original destination, with no information where our connecting flights would be. After continuing on to my origina airport, I was forced to buy a visa out of pocket and spend 6 hour waiting for information from the airline. Finally they shuttled me an hour and a half to the previous airport, being very rude the entire time and making me miss the reason I traveled to my destination in the first place."

Плюси: "US airlines ought to take lessons on customer service and satisfaction!"
Мінуси: "Boarding was a bit chaotic. Ought to have better organization and identification for different boarding status .. A B C D etc."

Плюси: "It was all fine, a bit cramped, but otherwise fine"
Мінуси: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"

Плюси: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Мінуси: "Seat wasn't the best, quite hard on the middle back."

Плюси: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Мінуси: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Плюси: "Nothing at all."
Мінуси: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Плюси: "The crew was helpful with tips for Vienna"

Мінуси: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."

Плюси: "Comfortable"
Мінуси: "None"

Плюси: "Flight was in schedule, friendly staff"

Плюси: "nothing."
Мінуси: "more than one hour delay, crew didn't arrange anything for passengers who had to catch a connecting flight in a short time. And according to other passengers, Austrian's flights are always late for at least 30-45 minutes since recent years."

Плюси: "Plane, pilots and the leader of the crew"
Мінуси: "The flight attendant in the back needs to be more educated"

Мінуси: "Can’t like it if you missed it!!"

Плюси: "Fast disembark. Used both ends."
Мінуси: "No entertainment. Luckily, it was late or I would have missed it because my previous plane was so late."

Плюси: "continium of previous service provided"

Мінуси: "Delayed longer than the flight time"

Плюси: "I like everithing was great . Thank you ."

Плюси: "Staff was friendly, flight was on time"
Мінуси: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Плюси: "Very friendly staff"
Мінуси: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."

Плюси: "Very friendly staff"
Мінуси: "All was well"

Плюси: "all was good"

Плюси: "The flight was comfortable and very timely."
Мінуси: "Very little leg room."

Плюси: "I had double seat all to myself so that was nice."
Мінуси: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"

Плюси: "It was fine"

Мінуси: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."

Плюси: "Flight crew & overall experience was positive. Meal & entertainment were good."
Мінуси: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Мінуси: "Food part was missing."

Мінуси: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Плюси: "Seating like every other airline in economy. There was NO baggage charge for economy and the drink trolley offered wine and beer, at no cost, on our 1.5 hour flight."

Плюси: "Very well organozed"
Мінуси: "None"

Мінуси: "Flight delayed"

Плюси: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."

Плюси: "Staff was nice."
Мінуси: "flight was late."

Мінуси: "LOST BAGGAGE !!!!!!!"

Мінуси: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

Плюси: "Plane left and arrived on time."
Мінуси: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."

Плюси: "On time, smooth takeoff and landing, friendly staff and crew"
Мінуси: "Everything was fine, even the legroom"

Плюси: "All"

Плюси: "Na"
Мінуси: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."

Мінуси: "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. We first flew to Lviv and then they turned the plane around and came back as we were landing. I appreciate that they did this for safety reasons. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Not a pleasant experience."

Мінуси: "Not enough snacks and no entertainment. Only an hour flight..."

Плюси: "Good service. Enough space for the legs. Drinks before and after the meal ."
Мінуси: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."

Мінуси: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Плюси: "The female attendants were nice."
Мінуси: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Мінуси: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Плюси: ".The crew was pleasant"
Мінуси: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."

Плюси: "Short flight and the crew was attentive and pleasant."
Мінуси: "Loading of the bus to the terminal was slow only 1 bus was available."

Мінуси: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Плюси: "bording, take off, landing were on time excellent service on board crew was professional, present, smiling, creating feeling of comfort would definitely fly again with Austrian and recommend the airline to my friends and family"
Мінуси: "On my way to Bulgaria, I flew to Varna and would have liked to have a return flight from Varna, that makes the connection for Chicago"

Мінуси: "Boarding process was incredibly slow, which delayed our flight."

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Мінуси: "The entertainment wasn't great compared to most international flights."

Плюси: "So rude crew"

Мінуси: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Мінуси: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Мінуси: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Плюси: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Плюси: "very nice crew"
Мінуси: "my bagfage was lost"

Плюси: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Плюси: "Very professional"
Мінуси: "Lost luggage"

Мінуси: "Head support for 6 feet plus people on seats would be good"

Плюси: "Crew was very engaging and service was good."
Мінуси: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Плюси: "Service is awesome. Food is great."
Мінуси: "People with short connection are affected by the 15 to 25 minutes delay."

Мінуси: "There was no wifi on flight"

Мінуси: "Delays, took my hand luggage into the hold,"

Плюси: "Cabin facilities"
Мінуси: "They didn’t bring one of my bags"

Плюси: "Just the cabin crew being nice"
Мінуси: "Punctuality KLM is always late"

Мінуси: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Мінуси: "The flight was cancelled and had to be rerouted on United Airlines."

Плюси: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Мінуси: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Мінуси: "lost baggage"

Плюси: "Crew was in a festive mood, the meal was unexpectedly delicious"
Мінуси: "Seats ok, but could be more comfy"

Мінуси: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Плюси: "Crew where awesone and the choice of entertainment was fantastic"
Мінуси: "Seats way to close together"

Плюси: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Плюси: "Great on board service from a very professional crew."
Мінуси: "Can't think of a thing."

Плюси: "Left ontime and service was excellent."

Плюси: "Very friendly crew going out of way to assist in making trip comfortable"
Мінуси: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Мінуси: "The streaming service didn’t work"

Плюси: "Cabin crew were very professional."
Мінуси: "Aircraft returned to gate due to fault and was delayed for 45 min."

Мінуси: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Мінуси: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Плюси: "Decent seat size. Sorta slept the whole flight."

Плюси: "Very friendly crew"

Плюси: "Very friendly and helpful personnel."

Плюси: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Плюси: "Easy boarding, plenty of room"

Мінуси: "Two hours delay in the start."

Плюси: "Loved the service...everything was excellent"
Мінуси: "The bus class seat was a bit narrow at the feet"

Плюси: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Мінуси: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Плюси: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Мінуси: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Мінуси: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Плюси: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Мінуси: "The entertainment was quite dated and didn't have new movies etc"

Плюси: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Мінуси: "What is there not to like about KLM? I cannot find anything."

Плюси: "Good and plenty of food available."
Мінуси: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Плюси: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Мінуси: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Плюси: "Friendliest economy class service I've ever encountered."

Плюси: "Spacious cabins, friendly service"

Плюси: "The service, entertainment, food, the crew, the aircraft were excellent."
Мінуси: "They put us in a Transavia plane."

Мінуси: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Плюси: "Special treat for King's Day Friendly crew"
Мінуси: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Плюси: "Delayed without explanation"

Плюси: "A very average experience. Nothing amazing."
Мінуси: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."

Плюси: "I liked the smooth boarding process"
Мінуси: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap..."

Плюси: "Seat was wide and soft"
Мінуси: "Boarding was a little chaotic"

Плюси: "The service was great"
Мінуси: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Плюси: "The crew was nice and friendly."
Мінуси: "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."

Мінуси: "My luggage was lost."

Мінуси: "Checked in luggage did not arrive. Arrived on Thursday was told to wait till delivery on Monday. Is it normal for LOT customers to wait for they luggage for 4 days? Disappointed"

Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."

Плюси: "Crew was very welcoming and helpful"
Мінуси: "Drinks serving could be more frequent. Food serving to have some options. Seats were somewhat not comfortable for tall people as they were lacking head support."

Плюси: "Seat is comfortable."
Мінуси: "It was late."

Плюси: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Мінуси: "Flight departed an hour late."

Плюси: "All was good. Have to pay for food. Really?"
Мінуси: "Have sandwich included in the price."

Мінуси: "Flight delayed for 5 hr"

Плюси: "The aircraft."
Мінуси: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"

Плюси: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."

Плюси: "Amazing crew, dedicated to serve in a perfect way."

Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Мінуси: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Плюси: "Everything"

Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"

Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Плюси: "N/A"
Мінуси: "My family and I traveled to Poland several times using LOT Airline. They lost our luggage not once or twice, but three times. Each time, we were without our luggage for nearly a day and half. We are no longer using this airline. Also, their TV monitors/remotes lack accessibility as they do not offer closed captioning features for the deaf/hard-of-hearing. Another strike."

Мінуси: "My whole ticket was determined and I had 2 transfers from Copenhagen to Poland and my language was missing and still not found"

Плюси: "Courteous, knowledgeable and professional crew. Fast boarding. Direct flight."
Мінуси: "No wifi. Little room if person sitting in front leans back."

Плюси: "The crew on board we nice and friendly"
Мінуси: "Had to checkin my carry-on that i take everywhere on domestic flights. Limit was 8kg!!!!! Flight was delayed due late plane arrival and inefficient boarding process."

Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"

Плюси: "Delayed. Moved gate without notice. Babies crying all the way"
Мінуси: "Too noisy."

Плюси: "Service and overall experience"
Мінуси: "Media system was not working correctly"

Плюси: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Мінуси: "Nothing to mention."

Плюси: "Crew was great. Food was good."
Мінуси: "No on-board entertainment."

Мінуси: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Плюси: "I flew the dreamliner."
Мінуси: "Very small legspace. Indifferent, careless crew. No vegetarian or any other food options. I tried to arrange it before the flight. Didn't work. On board they didn't even try to accommodate the needs. E.g. give extra salad...."

Плюси: "Crew was great, quick flight!"
Мінуси: "Plane was super small, no air circulation (very hot!), no food or entertainment (but it was a short flight)."

Плюси: "Service in business class."

Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"

Плюси: "I had my row to myself."
Мінуси: "No problems."

Плюси: "It's this application which is really make me like a stupid guy sitting in the airport"
Мінуси: "U have to refund the money back this is worst experience I had in my life"

Плюси: "I like that I flew on a modern aircraft with good amenities."
Мінуси: "The flight was delayed 2.5 hours. Check in took longer than it has ever taken."

Мінуси: "Adding a checked bag was complicated and difficult. Website was hard to use and had to add bag at airport through reservation desk, not at check in."

Мінуси: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."

Плюси: "The crew has always been extremely friendly and accommodating"

Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"

Мінуси: "40 min. Delay"

Плюси: "Crew were really helpful and it was great as we travelled with infant."
Мінуси: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."

Мінуси: "The luggage constraints, they pulled my luggage when it was clearly that other passengers had bigger heavier luggage."

Плюси: "Not bad in general, reasonably price/quality service"
Мінуси: "I do not like when departure delayed"

Плюси: "I love flying on the Embraer jets. Very comfortable. Flight was punctual, crew were friendly and helpful. Cabin had a good atmosphere. Warsaw Airport is a great airport to transit through."
Мінуси: "The meal service is a bit inconvenient. First round, they sell food. Second round, they give out complementary drinks (tea, coffee, water, no juice or soft drink). Third round, they give out a complimentary snack. It takes ages (more than half way through the flight) for free snack to come around! I would rather eat my bar before getting my drink. If you could reverse the order I think it would work better. That is, give out the free snack, then the free drink, and then lastly sell drinks and snacks to those still hungry."

Плюси: "Service, listening to my questions, overall!!"

Мінуси: "no Wi-Fi..."