Пошук дешевих авіаквитків з Цюриха до Києва

Мінуси: "I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!! The crew tried to solve all the issues on the plane. They were excellent!!!"

Плюси: "crew was good"
Мінуси: "crazy detailed search in goleniów"

Плюси: "I liked the smooth boarding process"
Мінуси: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap..."

Плюси: "Crew"
Мінуси: "Be on time and don’t lose my baggage"

Плюси: "The seats were comfortable."
Мінуси: "The flight was delayed for 3 hours and it did not have WiFi (even though it was a Dreamliner!)!!!!"

Плюси: "The service was great"
Мінуси: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Плюси: "The crew was nice and friendly."
Мінуси: "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."

Плюси: "Roomy, offered water"
Мінуси: "Food selection"

Мінуси: "Flight was delayed 2 hours and gate was changed 4 times. Unbelievable!!!"

Мінуси: "Enough of LOT. For a couple hundred bucks more you get a much better trip. LOT is the no frills discount line."

Плюси: "The food, crew, entertainment"
Мінуси: "Boarding was completely awful"

Мінуси: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"

Плюси: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Мінуси: "N/A"

Плюси: "due to the weather flight was delayed, crew handled it extremely well"

Мінуси: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Плюси: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Мінуси: "Long flight hours."

Плюси: "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"

Мінуси: "The flight was delayed about 30 minutes"

Мінуси: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."

Плюси: "food was great, boarding was a horrible process."

Плюси: "Flight attendants were very kind and pleasant. Meal service and entertainment were more substantial than expected."
Мінуси: "Extreme delay supposedly as a result of a lightning strike to the plane. About 9 hours delay and a missed connection. The only compensation given for this dealy was a voucher for a 20 Euro meal at the airport restaurant of my choice. I know planes get hit by lightning on average of once a year, but it typically does not take 3 to 4 hours to inspect and confirm the safety of the plane's electrical system. But perhaps better safe than sorrry!"

Мінуси: "Departing flight left 2.5 hours late. Missed my connection. No one from LOT met us at the connecting airport to explain how our transfers would work. Airport security at the connecting airport bounced us back and forth a few times before deciding we should enter the transfer terminal and hope someone from LOT was still on duty. LOT put us up in a hotel overnight and booked us on a flighty the next day. The hotel was 1 hour drive, 50miles, from airport. I reached my final destination 13 hours late."

Мінуси: "The flight was delayed over 3 hours and there was no communication at all. Our questions were ignored."

Плюси: "All in all, the seats had more legroom than I expected for economy. Much more than American airlines (AA, United, Delta). Love the direct flight as it saves so much time."
Мінуси: "This was the 4th flight I have taken between LAX and Warsaw...but was the first time that there were no beer nor wine available in between meal services. On a 12-13 hour flight, this was a definite disappointment compared to my other experiences on LOT. The other concern was there were only two meals, and no snack service on a very long flight. This again stood out in contrast to the previous flights I have taken on LOT."

Мінуси: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"

Плюси: "The crew"
Мінуси: "Change gate"

Плюси: "Scheduling"
Мінуси: "No food options without meat Food options.they didn’t let me check in in advance. Said there was a technical orooblem. They also didn’t let me choose a special meal in advance or save my selections. There was no option on board without meat. Unacceptable."

Плюси: "The multilingual, very professional crew is one of the best we've traveled with. All of them are willing to help, accommodate, which was extremely important for us due to my husband's medical issues. Much obliged."

Мінуси: "Long lines, rude customer service"

Плюси: "Flight attendants were very helpful."
Мінуси: "The flight was delayed by 30 min. There was no announcement to passengers on the matter."

Плюси: "nothing"
Мінуси: "I booked a flight from Los Angeles to Kiev and all my flights were cancelled. I had to spend 5 hours on the phone to fight for my refund. On the way going our plane got cancelled at the airport..It was impossible to rebook...they care nothing about their passengers."

Плюси: "No water was served between the first and last meal. Some people were dehydrated and had developed a headache. One person have been calling the flight attendant five times and no one responded. Very sad."

Мінуси: "very inconviniebt seats"

Плюси: "Crew was friendly"

Мінуси: "I have to pay for baggage in the airport becase it wasn't included. And while i was ordering tickets through kayak i cant choose option it wasn't offered"

Плюси: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Мінуси: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."

Плюси: "The crew was exceptional. Really@"

Плюси: "boarding hour late all other ok."
Мінуси: "everything ok"

Плюси: "Appreciate the heads up on flight changes"

Мінуси: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."

Мінуси: "Rude crew, small airplane, zero comfort"

Плюси: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Мінуси: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."

Плюси: "low cost service was good"

Мінуси: "You sold me no lagge ticket, and than charged extra"

Плюси: "Food was good."
Мінуси: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Плюси: "Boarding was very fast."
Мінуси: "Boarding started at least half an hour late."

Плюси: "The Dreamliner was a nice aircraft and the entertainment screens were in great condition."
Мінуси: "Seating was tight as usual on all planes. The seat cushion was worn down and was hard. Crew were not overly friendly but weren't rude either. They won't be winning any customer service awards. They didn't offer drinks as often as United has especially on an international flight. They need to offer water more frequently."

Мінуси: "Flight late Seats uncomfortable"

Плюси: "Their online boarding passes failed to work at TSA. Instead of apologizing for the issue, they refused to give us paper passes so we missed the flight."