Пошук дешевих авіаквитків з Цюриха до Києва

Мінуси: "horrible dry croissant for breakfast"

Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."

Плюси: "Everything!!"

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "service was least friendly at this part of my flight"

Плюси: "Great scenery!!!"

Плюси: "full aircraft"

Плюси: "Same as above"
Мінуси: "SAME AS ABOVE"

Плюси: "Nothinh"
Мінуси: "Nothing"

Плюси: "Everything"

Плюси: "The plane wasn't totally booked and very clean"

Плюси: "Not applicable"
Мінуси: "See above."

Мінуси: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Мінуси: "Lost luggage’s. Delayed trip"

Плюси: "Swiss is the best"

Плюси: "Also poor this airline is overpriced"
Мінуси: "Long disorganized boarding process Old airplane"

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "It was delayed almost an hour."

Плюси: "I liked the staff and the chocolate"
Мінуси: "I didn't like the meal much and the lighting was too bright most of the time."

Плюси: "Legroom!!!"

Мінуси: "Lost luggage"

Мінуси: "My seat did not recline and my tv did not work"

Мінуси: "I could not obtain a refund."

Плюси: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Мінуси: "NOTHING"

Плюси: "Boarding was on time."
Мінуси: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."

Плюси: "Best airline I have ever flown"
Мінуси: "N/A"

Плюси: "Very accommodating"

Мінуси: "Minimalist breakfast."

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "id."

Плюси: "fast, all good"
Мінуси: "-"

Плюси: "EVERYTHING'S Good to come back home"

Плюси: "Brand new plane, with ultra modern seating. We had a lot of room."
Мінуси: "We sat in the plane for 40 minutes before takeoff"

Мінуси: "The plane was old and the bathroom was really dirty"

Плюси: "Too short to rate but good overall"
Мінуси: "Nothing"

Мінуси: "Not enough room for my knees"

Плюси: "Upgraded to business, new 777 plane, good snack"
Мінуси: "No headphones"

Плюси: "Everything is perfect!"

Плюси: "Airline attendants were very polite and nice."
Мінуси: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."

Мінуси: "We didn't had entertainment"

Плюси: "Nicer plane, on time"

Мінуси: "They will not give you seat confirmation unless you pay , very annoying"

Плюси: "Thank you. Keep the good work."

Мінуси: "It was awful. I lost my seat"

Плюси: "The chairs were actually more comfortable than the 777. The cheese bread sandwich they gave us was very tasty."

Мінуси: "When it was time to board, they just said we'll start with rows 1-15 then 16-30. However, they just let everyone stand in line and go as the line was started. It would be nice if they announced rows 1-15 and then announced the second set of rows so at least everyone knew when to go. It just seemed unnecessarily confusing to me."

Мінуси: "Long line for the baggage drop"

Плюси: "On time leaving and arriving"

Плюси: "same"
Мінуси: "same"

Плюси: "crew"
Мінуси: "not enough food"

Плюси: "It was an uneventful flight. The entertainment system worked well and food was good."
Мінуси: "The lights kept coming on every few minutes making sleep nearly impossible."

Плюси: "Full bottle of water and continuous refreshments in flight."
Мінуси: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"

Плюси: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Мінуси: "Controll the quantity of packages per person"

Мінуси: "Seats recline too much making leg room more nonexistent than ever"

Плюси: "Seat was not super comfortable."

Мінуси: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Плюси: "Crew was good"
Мінуси: "No entertainment at all, food was bad"

Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"

Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."

Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."

Плюси: "Also a lovely and comfortable flight"
Мінуси: "No complaints"

Плюси: "The crew was very good and we were right on time."

Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."

Плюси: "Attitude of staff"
Мінуси: "Food and delay"

Плюси: "Attitude of staff"
Мінуси: "Food and delay"

Плюси: "Short trip"

Плюси: "nice clean plane"
Мінуси: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Плюси: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Мінуси: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"

Плюси: "Friendly and efficient staff."

Мінуси: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."

Плюси: "The crew were friendly"
Мінуси: "Nothing I didn't like"

Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."

Мінуси: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."

Плюси: "Crew was excellent."
Мінуси: "Food needs to be improved. Salad was old, and hot tea was lukewarm . It wasn't a Swiss quality for sure!"

Плюси: "crew"
Мінуси: "food seats were not equipped with personal TV screens"

Мінуси: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."

Плюси: "They made the experience enjoyable easy and I made me feel special"

Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"

Плюси: "Great service, legroom economy, on time"

Плюси: "Flight was fine."

Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"

Мінуси: "Very long delays"

Мінуси: "The person at the Swiss/Lufthansa front desk, some Mohamed guy, was very rude when he did my check in"

Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"

Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"

Мінуси: "flight was delayed. personal works very slow"

Плюси: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Мінуси: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."

Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"

Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."

Плюси: "on time service"

Плюси: "Having own TV moniter and many options for entertainment. The meals were good and staff friendly."
Мінуси: "Every seat was taken and the flight was cramped. But the plane was configured so you could get up and walk around every few hours."

Плюси: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"
Мінуси: "Boarding in Zurich is tough for infrequent travelers because all the desks say SWISS. And it took me a long time to realize that SWISS handled many airlines. Perhaps the signs could be bigger."

Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."

Плюси: "Food and seating space much better than Delta."
Мінуси: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"

Плюси: "I love flying with lufthansa. Staff is friendly and chatty. Personal service is excellent. Food could be better compared to other airlines, but is not so important to me when it comes to flying."

Плюси: "Takeoff was on time and efficient."

Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."

Мінуси: "Food"

Плюси: "everything is good!!!"

Плюси: "Delayed without explanation"

Плюси: "A very average experience. Nothing amazing."
Мінуси: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."

Плюси: "I liked the smooth boarding process"
Мінуси: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap..."

Плюси: "Seat was wide and soft"
Мінуси: "Boarding was a little chaotic"

Плюси: "Crew was ok"
Мінуси: "Short connection time. Missed my next flight so they send me from Warsaw to Vienna and then to Belgrade. Entertainment screen was freezing every 10 min"

Плюси: "The service was great"
Мінуси: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Плюси: "The crew was nice and friendly."
Мінуси: "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."

Мінуси: "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"

Мінуси: "Checked in luggage did not arrive. Arrived on Thursday was told to wait till delivery on Monday. Is it normal for LOT customers to wait for they luggage for 4 days? Disappointed"

Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."

Плюси: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Мінуси: "Flight departed an hour late."

Плюси: "The crew was great and in-flight service was great."
Мінуси: "This is twice now I've had massive delays flying with LOT and because of this one I'm currently still stuck in Chicago because my international flight landed with 35 minutes for me to get to my connecting domestic flight when i should have had an hour and a half."

Плюси: "All was good. Have to pay for food. Really?"
Мінуси: "Have sandwich included in the price."

Мінуси: "Flight delayed for 5 hr"

Плюси: "The aircraft."
Мінуси: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"

Плюси: "Amazing crew, dedicated to serve in a perfect way."

Плюси: "Available seats"
Мінуси: "Didn’t like food and they didn’t give the ear set- glad I got my own"

Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Мінуси: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Плюси: "Everything"

Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"

Мінуси: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."

Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Плюси: "N/A"
Мінуси: "My family and I traveled to Poland several times using LOT Airline. They lost our luggage not once or twice, but three times. Each time, we were without our luggage for nearly a day and half. We are no longer using this airline. Also, their TV monitors/remotes lack accessibility as they do not offer closed captioning features for the deaf/hard-of-hearing. Another strike."

Плюси: "Courteous, knowledgeable and professional crew. Fast boarding. Direct flight."
Мінуси: "No wifi. Little room if person sitting in front leans back."

Плюси: "Flight was smooth, stewardess we're very friendly, and accommodating."
Мінуси: "Flight was delayed (not their fault) however when we land their was no one to help with transfers or new arrangements with flights that were missed. Had to get 3rd party involved in order to get to destination."

Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"

Плюси: "Delayed. Moved gate without notice. Babies crying all the way"
Мінуси: "Too noisy."

Плюси: "Service and overall experience"
Мінуси: "Media system was not working correctly"

Плюси: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Мінуси: "Nothing to mention."

Плюси: "Crew was great. Food was good."
Мінуси: "No on-board entertainment."

Мінуси: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Плюси: "I flew the dreamliner."
Мінуси: "Very small legspace. Indifferent, careless crew. No vegetarian or any other food options. I tried to arrange it before the flight. Didn't work. On board they didn't even try to accommodate the needs. E.g. give extra salad...."

Плюси: "Crew was great, quick flight!"
Мінуси: "Plane was super small, no air circulation (very hot!), no food or entertainment (but it was a short flight)."

Плюси: "Service in business class."

Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"

Плюси: "I had my row to myself."
Мінуси: "No problems."

Плюси: "The gates were close."
Мінуси: "They loaded us on the bus, then parked us in front of the plane for what seemed like 10 minutes. May have been more/less, but standing there in that stuffy bus made it feel worse than it was. Departure flight was delayed, so my 50 minute layover may have contributed to my bag not being transferred, and lost."

Плюси: "It's this application which is really make me like a stupid guy sitting in the airport"
Мінуси: "U have to refund the money back this is worst experience I had in my life"

Плюси: "I like that I flew on a modern aircraft with good amenities."
Мінуси: "The flight was delayed 2.5 hours. Check in took longer than it has ever taken."

Мінуси: "Adding a checked bag was complicated and difficult. Website was hard to use and had to add bag at airport through reservation desk, not at check in."

Мінуси: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."

Плюси: "The crew has always been extremely friendly and accommodating"

Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"

Мінуси: "40 min. Delay"

Плюси: "Crew were really helpful and it was great as we travelled with infant."
Мінуси: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."

Мінуси: "The luggage constraints, they pulled my luggage when it was clearly that other passengers had bigger heavier luggage."

Плюси: "Not bad in general, reasonably price/quality service"
Мінуси: "I do not like when departure delayed"

Плюси: "I love flying on the Embraer jets. Very comfortable. Flight was punctual, crew were friendly and helpful. Cabin had a good atmosphere. Warsaw Airport is a great airport to transit through."
Мінуси: "The meal service is a bit inconvenient. First round, they sell food. Second round, they give out complementary drinks (tea, coffee, water, no juice or soft drink). Third round, they give out a complimentary snack. It takes ages (more than half way through the flight) for free snack to come around! I would rather eat my bar before getting my drink. If you could reverse the order I think it would work better. That is, give out the free snack, then the free drink, and then lastly sell drinks and snacks to those still hungry."

Плюси: "Service, listening to my questions, overall!!"

Плюси: "The flight was fine."
Мінуси: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."

Плюси: "It flights themselves were fine. A 45 minute delay sucked though."
Мінуси: "Service & Notification. The airline switched my itenerary without alerting me which made me miss a connection. The resulting troubleshooting with the airline has been non-existent. I will not fly Eurowings again."

Плюси: "Seat was very comfortable. Crew was excellent"
Мінуси: "The warm sandwich with the snack was just OK; rest of food was pretty good"

Плюси: "The flight was pretty smooth considering it was a small plane."
Мінуси: "I did not appreciate having to give my hand luggage into the hold which meant that I did not have any money to purchase any drinks on the flights and I was also sitting next to an overweight man which made it very tight for space."

Плюси: "?"
Мінуси: "No"

Плюси: "Row 3, loads of leg room, the filter coffee was excellent, just a really calm, well run flight"
Мінуси: "Seat prices were expensive and should really be free as if you are a family of 4, this will add well over £50 to your flight costs."

Плюси: "The plane left and arrived on time."
Мінуси: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."

Плюси: "Punctual"
Мінуси: "Seats"

Мінуси: "Paid for high speed WiFi Could not even check my mails"

Плюси: "Nothing"
Мінуси: "Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing"

Мінуси: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."

Мінуси: "The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water."

Плюси: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Мінуси: "No food or drink is included in the price, narrow seats."

Плюси: "Smooth experience, no problem."

Мінуси: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."

Плюси: "The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled."

Плюси: "The crew was nice, seats were comfortable."
Мінуси: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."

Плюси: "I am still in one piece after flying."
Мінуси: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."

Плюси: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Мінуси: "Better entertainment system... better food and more courteous cabin crew members....."

Мінуси: "Flight was cancelled, difficult rebooking."

Плюси: "Seats at the front are comfortable with space for the legs."
Мінуси: "One drink within almost 4 hours flight is not enough."

Плюси: "Good view with the high winged propeller plane"
Мінуси: "Small overhead storage"

Плюси: "On time"
Мінуси: "N/A"

Плюси: "Good airport and nice crew"

Плюси: "Staff where friendly but could’ve informed us why we where circling for 40 mins earlier"
Мінуси: "Not being informed of the Thunderstorm situation earlier no one knew what was happening"

Мінуси: "2h delay"

Плюси: "Staff super friendly. Comfortable sears. Food very good."

Плюси: "Not much really except Wi-fi which is pricey though."
Мінуси: "Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom."

Мінуси: "We were a little delayed"

Мінуси: "Fligjt canceled, bad customer support, lost bag"

Плюси: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Мінуси: "Nothing of note."

Мінуси: "Another delayed Eurowings flight to Stuttgart with no information provided."

Плюси: "The two staff I randomly meet and ask for questions"
Мінуси: "Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight."

Плюси: "Arrived to Seattle on time."
Мінуси: "I did not know what airline, crew flew me to Seattle."

Плюси: "I arrived in Köln."
Мінуси: "Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle."

Мінуси: "Das ist nicht das erste Mal dass ein Eurowingsflug verspätet ist. (Verspätung von einer Stunde!)"

Мінуси: "The seats are broken and the crew treats the passengers like they do not matter."

Мінуси: "Delayed on both legs of the flight plus poor communication relating to why and approximately how long we would have to wait."

Плюси: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Мінуси: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"

Мінуси: "Cancelled the flight from Cologne to Zurich - It was showing on time when we left home, but at the airport we saw the status change. No one called or emailed us even when all the details are provided while booking the ticket. The line for the ticket counter at the airport was miserably long, so we had to use international roaming to make our calls to customer service. They never told us why the flight was cancelled and changed the topic to how they can rebook us - my suspicion is that there were very few customers for that flight so they thought its cheaper to cancel the flight and let the customers figure out the solution. Horrible! Te only option given to us was a late night flight to Vienna (more than 12 hours later), and then staying overnight there and then flying to JFK. That was of course unacceptable as we had to join work on Monday. I asked them to then look into Dusseldorf and any flying options from there. They were able to book us a flight from there. We rushed to DUS airport - The email confirmation took hours to show up in my inbox even though they promised 10-15 minutes. After waiting for the confirmation for a little, we had to take a cab from Cologne airport to Dusseldorf airport. It cost us over 200 euros and a lot of stress. The whole experience was a nightmare and I would not wish it upon anyone."

Мінуси: "Is there anything more to say?"

Мінуси: "Y in Geneva without clothes or meds. SwissPort at GVA doesn’t Java a clue."

Плюси: "smooth flight"
Мінуси: "boarding took too long"

Мінуси: "Long walk plus bus ride to plane in windy and chilly weather with slight drizzle."

Плюси: "We missed this flight, so there was really nothing to like. However, the lady at the Swiss help desk was extremely kind and helpful in finding us an alternate flight."
Мінуси: "When I booked the itinerary clearly stated that this would be a Swiss Air flight. We were confused when they did not give us our boarding passing for our connecting flight at our original departure desk, and were told we would receive the boarding passes at the gate in Zurich. I never received any notice about his being a Eurowings flight or instructions to check in online. Our incoming flight to Zurich was delayed at least a half hour and it took us a while to get to the gate for our connecting flight. When we arrived, the gate had just been closed and we were told we were not even on the ledger. We were told we would have needed to get our boarding passes at the Swiss Sor desk and required prior check in to be on the passenger list. We were also very confused about the fact that this was a eurowings fight even though our booking indicated Swiss. This has never happened to us before. We would have needed additional instructions for prior check in, and had we been on the passenger list perhaps the plane would have waited for us."

Плюси: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"

Плюси: "Check in was easy, employee was pleasant."

Мінуси: "Our home was damaged & we were without power for 6 days due to Hurricane Irma. They refused to cancel tickets. Heartless, no wonder so many Airlines has such horrible customer service ratings"

Плюси: "Eurowings employees overall were friendly, helpful and polite. Language was not much of a barrier. Seats were fairly comfortable for their size. Boarding was smooth and efficient. Information given in-flight was nice. I loved the electronic flight path information available on the entertainment console. We did not purchase the entertainment, but it looked like selections were adequate."
Мінуси: "Food menu was not accurate. Items listed not available. Food prices were too high. $15 Euro for a reheated fish dinner and small beverage is ridiculous. Carry on bags were weighed. Very difficult to meet carryon weight when carrying necessary electronics and chargers along with prescriptions and the recommended change of clothes. Made the trip stressful. I am used to meeting carryon SIZE requirements but the weight requirement was extremely irritating and unexpected. I would not have been able to do a one bag carryon of my clothing with the weight restrictions. It essentially forces a passenger to check their bag ($65 minimum)."

Мінуси: "Once again,1,5 hours delayed !!! Not the first time !!! Not the first time. It's not funny with a5 month ago kid!"

Мінуси: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"

Мінуси: "Not charging for a small bottle of water would be nice."

Мінуси: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."

Мінуси: "Unfriendly staff and very uncomfortable airplane. Seats were bad"

Плюси: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Мінуси: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."

Плюси: "Nothing really"
Мінуси: "The airline should at least provide a snack. It's 4 hrs of travel."

Плюси: "The crew was good and smart"
Мінуси: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"

Мінуси: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."

Мінуси: "If it was on time. Over an hour late."

Плюси: "Easy; fair prices; budget rates"
Мінуси: "no entertainment (N/A)"

Плюси: "Nothing"
Мінуси: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."

Мінуси: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."

Плюси: "The flight was on time."
Мінуси: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."

Плюси: "None"
Мінуси: "This is an international flight and the airline didn't even provide complimentary water or soft drinks"

Плюси: "The tickets were relatively inexpensive."
Мінуси: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."

Мінуси: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."

Плюси: "Good"
Мінуси: "Not bad"

Плюси: "Ontime departure and arrival. Friendly crew. Comfortable."
Мінуси: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."

Мінуси: "Not much"

Мінуси: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."

Плюси: "On schedule"
Мінуси: "No drinks offered"

Мінуси: "My bag did not arrive"

Плюси: "price good -- and it worth try again -- get more from this price"

Плюси: "The flight was delayed, presumably due to weather conditions"

Плюси: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Мінуси: "Boarding was delayed due to delay of other plane. Cabin was really hot"

Плюси: "clean"
Мінуси: "baggage allowance is 20kg and no free drinks and food and very expensive if you want to buy.. ie.. 35 euro for a sandwich and cola"

Мінуси: "Every service bad"

Плюси: "As long as they are reverting a cheap ticket then the service is good"

Плюси: "Nothing"

Плюси: "The aircraft chair are comfortable"
Мінуси: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"

Плюси: "food that we bought was ok Fast boarding on time departure nice crew"
Мінуси: "really narrow seats no options to lower the back of the seat Water cost money no TV"

Плюси: "On time"
Мінуси: "Public address system loudspeaker on plane was quite loud"

Мінуси: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"

Мінуси: "At check in staff did not know that I had 20 kg baggage allowance"

Плюси: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Мінуси: "The flight was only hour and 30 min, so I have no criticism for this flight"

Мінуси: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."

Плюси: "Liked their flexibility and welcome agent was serving us."

Мінуси: "Flight took off late, no food or entertainment available"

Плюси: "It is fine. It gets you from point A to point B."
Мінуси: "It's almost outrageous that they don't give you water."

Мінуси: "The way of talking to the passengers."

Мінуси: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."

Плюси: "Flight crew"
Мінуси: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"

Плюси: "nice flight"

Плюси: "Was first to check-in and received exit-row seat with its extra leg-room."
Мінуси: "Exit row seats do not recline .. so could not lie-back on this overnight flight."

Плюси: "It didn't crash."
Мінуси: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."

Плюси: "They got me to my destination... eventually"
Мінуси: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."

Плюси: "Nothing"
Мінуси: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."

Мінуси: "Wasn't informed of any delays. Every flight was delayed or rescheduled! Nobody was informed of anything that was happening. I will never fly again with Pegasus"

Плюси: "Nothing"
Мінуси: "Everything"