Пошук дешевих авіаквитків з Чехії до України

Мінуси: "Thank you"

Плюси: "Crew allowed me to change seats to get two empty seats by the window that were available."

Плюси: "Awful airline. Will never get tickets through you again."
Мінуси: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Плюси: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Мінуси: "flight was delayed, 2nd Austtian flight delayed in the same day"

Плюси: "Seat ok typical. Non busy flight lots of room"
Мінуси: "Food was poor"

Плюси: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Мінуси: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Плюси: "On time, nice breakfast"
Мінуси: "Not enough leg room, same as everyone"

Плюси: "Good service overall, the ground crew was very helpful and friendly"

Плюси: "Nothing. See below."
Мінуси: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Плюси: "Service, yr air hostesses are so polite."
Мінуси: "Food was too little for dinner and breakfast both"

Мінуси: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Мінуси: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Мінуси: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Плюси: "Plane was very clean and drink service was frequent."
Мінуси: "The gate was older, not well appointed and far from shops and better dining. We lined up only to be taken on a very long shuttle ride to the plane. I have had this experience before but in this case the planes location was virtually on the other side of the terminal. By the time all were boarded, the plane was late by about 15 minutes to takeoff, and we experienced more delay after that so that on arrival we were an hour delayed. Many missed connections in Vienna as a result. Crew seemed tense and on edge."

Плюси: "Flight attendants were friendly, courteous and helpful"
Мінуси: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

Плюси: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Мінуси: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Плюси: "Flight schedule, boarding management"
Мінуси: "No WI-FI service during my return flight, limited options for tv news programs."

Мінуси: "food"

Плюси: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Мінуси: "This was a great flying experience."

Мінуси: "Long delay."

Плюси: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Мінуси: "Food was ok, not great."

Плюси: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Плюси: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Мінуси: "Hot tee was only offered after hot meal service not before."

Мінуси: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Плюси: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Мінуси: "The food quantity was skimpy considering the duration of the flight."

Плюси: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Мінуси: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Плюси: "The crew were so kind!"

Мінуси: "same"

Плюси: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Плюси: "The direct flight' and the comfortable seat"

Плюси: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Мінуси: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."

Плюси: "Short flight."
Мінуси: "Seat comfort was meh."

Мінуси: "Nothing to dislike"

Плюси: "see above"
Мінуси: "see above"

Плюси: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Мінуси: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Мінуси: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Плюси: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Плюси: "Punctuality and amenities on boatd"

Мінуси: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Плюси: "Very nice and polite crew, great service."
Мінуси: "Regular breakfast was just a muffin and nothing else :("

Плюси: "Good service. Enough space for the legs. Drinks before and after the meal ."
Мінуси: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."

Мінуси: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Мінуси: "The delay in take-off"

Мінуси: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Плюси: "Staff are pleasant and competent."

Плюси: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Мінуси: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."

Мінуси: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "All"
Мінуси: "0"

Мінуси: "Get more organised. There is no point checking the passports on the plane door when they have already been checked at the gate, especially when people are waiting in the freezing cold to board the plane."

Плюси: "The crew."
Мінуси: "Everything."

Плюси: "Nothing. Wiorst flight ever!"
Мінуси: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"

Плюси: "The price of the tickets was good."
Мінуси: "It’s Ryan Air you get what you paid for."

Мінуси: "Entertainment online"

Мінуси: "Entertainment online"

Мінуси: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."

Плюси: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Мінуси: "No complaints."

Мінуси: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."

Мінуси: "Late takeoff - late arrival"

Плюси: "Nothing"
Мінуси: "Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us"

Плюси: "The price of the ticket was cheap..."
Мінуси: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."

Плюси: "price"
Мінуси: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."

Плюси: "Flight attendant was wonderful, and extra helpful!"

Мінуси: "The gate staff did not make it clear where and when passengers with Priority seating should stand in line."

Плюси: "We landed without dying."
Мінуси: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."

Плюси: "Flight crew was very professional."
Мінуси: "Seats were uncomfortable. Be wary of "checking in early" costs - you can navigate to not have those fees just takes time. "Hidden" fees were unexpected - overall fee was OK."

Плюси: "Fly on time"

Плюси: "it was 1 hour flight so it was really great"
Мінуси: "nothing"

Мінуси: "The flight was delayed for over two hours, but there was no reason given and we were left waiting with no idea what was going on."

Плюси: "We made it."
Мінуси: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."

Плюси: "price boarding"
Мінуси: "flight delayd luggage delayed seating random"

Мінуси: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."

Мінуси: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"

Мінуси: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."

Плюси: "Price."
Мінуси: "Cramped, uncomfortable seats that do not recline. Inattentive flight attendants. Poor beverage service, like they were trains to offer nothing unless you tackled a flight attendant as she raced by. Packed transit tram to plane: priority peopleeaitedin the idling tram while everyone for the flight came down. Never again! Price or not!"

Плюси: "Friendly staff, easy check in"
Мінуси: "Plane was dirty when getting on, crumbs on the seat, napkins on floor, did not turn the lights of for night time flight"

Плюси: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Мінуси: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"

Плюси: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."

Мінуси: "two roads with Ryanair, each time delay of about one hour"

Мінуси: "They charged me 50 € because I was unable to check in online"

Плюси: "It flew"
Мінуси: "Delayed over an hour with no communication. Wouldn’t let us check in online and then we’re penalized $150 to check in at airport. Boarding stared and we waited on the gate for 30+ min along with all other passengers. No communication from crew. No crew or staff working gate. No gate announced until after flight departure time. Overall awful."

Плюси: "Flight was quick and easy."
Мінуси: "Boarding process was a little slow."

Мінуси: "Terrible customer service."

Плюси: "No panic"
Мінуси: "Bad job with customers. Sorry."

Мінуси: "The sits"

Плюси: "The crew. And the wheelchair personnel in both Prague and Dublin were outstanding."
Мінуси: "The one-hour, 50-minute delay. And why are both airports using stairs instead of jet bridges?"

Плюси: "Smooth ride"
Мінуси: "Ryanair charges low prices to get you locked into their flight, then if you do not follow their rules exactly then they try to charge you money left and right: 1) Not checking in online 2) Not printing your boarding pass 3) Having too heavy of bags 4) Carry on in not the smallest possible carry on size 5) Any extras during the flight including water"

Мінуси: "We paid for a checked bag and the airline made us pay again."

Плюси: "Don't fly this airline. Overall it was a horrible experience. The ticket agent charged double our entire airplane fair for our bags! There wasn't a tray table, the ticket agent had his feet up on the counter....this gives a pretty good general idea of the value Ryanair puts on Customer service."
Мінуси: "See above. If I was the CEO, I would read the feedback from my customers."

Плюси: "Liked absolutely nothing."
Мінуси: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."

Плюси: "Friendly Staff"
Мінуси: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."

Плюси: "Flight was smooth, plane was comfortable, staff very nice"
Мінуси: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"

Плюси: "They didn't lose my luggage"
Мінуси: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."

Плюси: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Мінуси: "Rough landings but not sure if that's due to aircraft model."

Мінуси: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."

Плюси: "Crew and organized operating system"
Мінуси: "I couldnt slepp in flight"

Мінуси: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"

Мінуси: "You have to wait in crazy long lines and you will probably miss your flight like we did and fork out 250 euro for the next flight. They do not use technology and have far too few employees to handle the number of customers they have. I will never try to use this airline again. This is the first review I have ever written."

Плюси: "Left on time."
Мінуси: "Seats did not recline. We were overcharged for bags at the gate in Prague. They do not even provide water unless you pay 3 €. In the end if I had bought a ticket for the same extra cost I paid I would have had a better flight. Never use it again."

Мінуси: "Food"

Мінуси: "they want to take extra money because i had a small bag from Duty free!!!!"

Плюси: "Everything"

Мінуси: "Lack of legspace"

Плюси: "Free water on board,"
Мінуси: "Luggage fees. I email notification about checking in options."

Мінуси: "Because I didn’t take my bag yet. They Delay 38 min and I traveled to Vienna with nothing"

Плюси: "You charge for everything you don't tell.us about. You did sign in on the internet...12 dollar fine You have 1 check in bag....62 dollar charge You want a glass of juice ...3 dollars plesse .."
Мінуси: "See above"

Плюси: "the usb charge, the movie, the food"
Мінуси: "He was too late, and the confort"

Плюси: "Good"

Плюси: "Not at all"

Мінуси: "We were two passengers and had only one luggage, which was 26 kg, they told that was overweight 3 kg and we paid for it 50 EUROS. I know that one person should have 23 kg luggage, why is 26 kg a problem for two person? it was very unpleasant fact."

Плюси: "Food is good"
Мінуси: "На обратном пути пришлось заплатить за багаж, зотя нигде в билете не было отмечено что багаж не входит. Я тщательно проверяла все опции при регистрации онлайн. Это ужасно, что авиакомпания не предупредила. Я не имела достаточно денег, хорошо что коллега помог."

Плюси: "OK"

Мінуси: "The plane was to hot and uncomfortable. The air conditioning worked only in the back of the plan and in first class."

Мінуси: "They charged me for the luggage $70"

Мінуси: "No reasonable space between the seats."

Плюси: "Fast"
Мінуси: "All good"

Плюси: "When we were flying at night"

Плюси: "Nice cre"
Мінуси: "Air fare"

Плюси: "Good price, good baggage allowance, good overlay time"
Мінуси: "The food"

Плюси: "Not much. UIA is like Frontier Airlines in the USA...bottom of the barrel...totally no frills...simply cattle cars moving people around like trucks move pineapples around. Ukrainians are used to this sort of thing - but you might not be if you're a foreigner."
Мінуси: "Bought two RT tickets with baggage fees included from Kiev to Prague...and was not charged a baggage (or any other) fee on the way out. Had no other problems in any other respect either. However, on the way back to Kiev from Prague I WAS charged a baggage fee...by an "agent" that UIA uses to check-in its passengers in Prague...and it was not a small (or normal) baggage fee either. Rather, it was 50 euros per bag ($110 US dollars) in total for two under-the-allowed weight and size bags. OUTRAGEOUS!! I paid the fee with my Am Ex card and when I complained to Am Ex they froze the fee instantly. I think this "agent" will lose by the time all the dust settles. My point is this: BEWARE when you use UIA outside of the Ukraine...because it employs clearly unscrupulous agents."

Плюси: "The most uncomfortable seats ever!"
Мінуси: "The seats!"

Плюси: "Direct and efficient"

Мінуси: "At checkin they give me 2 tickets for the same leg. Very rude and nervous boarding attendant"

Мінуси: "No entertainment, cramped"

Плюси: "Helpful staff. On time. Kiev airport a convenient size and efficient."
Мінуси: "Nothing could be faulted."

Плюси: "flight was ok good value for money"
Мінуси: "while delays are expected, the professional thing to do was inform the passengers, rather than let them figure it out by themselves."

Мінуси: "On the day we left check in for most flights was very slow resulting in delayed departures .... Including Ukranian International Airlines. The Prague airport needs major improvements to better handle the number of people it serves. The check in staff appeared to be disorganized and not service oriented."

Плюси: "They should be fast and efficient at the checkin counter."
Мінуси: "Waiting in the line for 1.5 hrs"

Плюси: "Liked the team. Flight was easy. Food was good and very modestly priced"
Мінуси: "I couldn't get the online check-in to work. Website and the app would not work for me"

Мінуси: "They have lost my baggage"

Плюси: "Boarding was quick"
Мінуси: "The plane temperature was too hot and seats were uncomfortable"

Мінуси: "Waited in heat inside airplane for more than hour waiting for exit to take off."

Плюси: "Even though I only speak English I was able to find my way around."

Мінуси: "Gus stuff"

Плюси: "Nothing"
Мінуси: "Not enough entertaining. Terrible food."

Плюси: "One sad detail. One from 4 weeks of our new expensive suitcase wuss broken out"

Плюси: "Evrything was profetionnal and went very well"

Плюси: "very old plane"

Плюси: "was okay. staff was kind"
Мінуси: "poor selection of drings"

Плюси: "There is a possibility for two suitcases .. The only good thing !!"
Мінуси: "Everything it's garbage add screwed!!"

Мінуси: "Boarding took so long. Food was average"

Плюси: "All flights were on time"
Мінуси: "No entertainment"

Мінуси: "The private light for my seat (9A) didn't work."

Мінуси: "Sorry to say, but it was not a nice experience at all. Food was of a very poor quality, toilet - a lot of mess and smelly, entertainment - no individual screens therefore no options of what to watch during 9 hour trip (they played a film with Jecky Chun...), since I could not turn off the light, it was on through all night and no matter how many times I pushed a button that calls for a stewardess, noone ever came."

Плюси: "they didnt loose my lugage"
Мінуси: "seats squishy stewardess ignorant no screens"

Мінуси: "Space between chairs in economy was too narrow."

Плюси: "Friendly service, on time"
Мінуси: "No entertainment. Very little leg room"

Плюси: "Clean, smelled nice. I really enjoyed the UIA magazine that was in the pocket in front of me."
Мінуси: "All the flights that we took were late arriving and late departing. Didn't like having to pay for small drink, but, I also know that this is current thing to do for airlines."

Мінуси: "food was not enough, almost no entertainment, not very comfortable"