Пошук дешевих авіаквитків з Берліна до Харкова

Мінуси: "Very very bad."

Мінуси: "not charge me for carry on luggage"

Мінуси: "Larger leg room"

Плюси: "Boarding took forever and we were an hour late"
Мінуси: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"

Плюси: "We had an eventless and safe flight and it was not too cold on the plane."
Мінуси: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."

Мінуси: "Flight was over booked"

Плюси: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Мінуси: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."

Плюси: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Мінуси: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Плюси: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Мінуси: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Плюси: "The cheap fares"
Мінуси: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."

Плюси: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Мінуси: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."

Мінуси: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"

Мінуси: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."

Плюси: "On time without any delay"
Мінуси: "Satisfied"

Плюси: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Мінуси: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Плюси: "I liked how the crew on the plane worked. Very nice."
Мінуси: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."

Мінуси: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."

Плюси: "The flight was overbooked so they took my wife of the flight"

Плюси: "Nothing really"
Мінуси: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."

Мінуси: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Плюси: "Plane new & in good condition"
Мінуси: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"

Плюси: "Cheap flights, priority boarding."
Мінуси: "No meal included, no entertainment provided"

Плюси: "Excellent pilot"

Плюси: "So many crying children"

Мінуси: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."

Плюси: "Absolutely nothing"
Мінуси: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Плюси: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Мінуси: "Boarding did not provide order as everyone crowded to the front. Needs better lines."

Плюси: "Price price price"
Мінуси: "Messy boarding"

Плюси: "grea air line always on time staff are friendly"

Мінуси: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Плюси: "The flight was cheap and got you where I wanted"
Мінуси: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."

Мінуси: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"

Плюси: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Мінуси: "The seats don’t lean back and do not have a lot of cushion."

Мінуси: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"

Мінуси: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."

Плюси: "New aircraft"
Мінуси: "Boarding was horrendous. Flight was late in."

Плюси: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Мінуси: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."

Мінуси: "I didn't eat No entertainment"

Плюси: "Flight on time"
Мінуси: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."

Плюси: "On time."
Мінуси: "Nothing much."

Плюси: "They charged me for not checking in 3 hrs prior and didn't really make that clear before when I purchased the ticket. Even if they did, I never seen a airline do that. It's a borderline scam. Then the flight attendant continued to swipe my card when it was declining since I had restrictions on it. In which in return had my card shut off. Never will I fly Wizz Air again."

Плюси: "online check in"

Плюси: "because Wizzair needs a way to terrorize psdsengers about luggage size. It did not affect me personally, but it is shooting and scary how Wizzair bitches about 1cm oversized bsgs"
Мінуси: "Wizzair has the worse reputstion ehen it comes to checkin and boarding. People still fly because it is cheap and poor people are willing to take a lot of terror to save a few bucks."

Мінуси: "I had a standard carry on bag which in Wizz air world turned out to be a large bag. Not only did I have to pay and additional £40 at the airport for it, I had to take it on board with me too. This bag has been on many other low fares airlines without a problem. The Wizz air carry on limit is unrealistically small and is thus merely a money making racket."

Плюси: "Great price, excellent service."
Мінуси: "The size of the free cabin bag - too small"

Мінуси: "TERRIBLE HORRIBLE SUCK"

Мінуси: "I tried for 3 days after I booked my flight to pre pay for 2 mid size bags we were going to check for the flight. In the 10-15 attempts or so, none of them ever went through. I tried everything I could, until finally giving up. I figured I could try my best to explain at the airport. Terrivle plan. The airport charge for 2 bags was 65 euros each! More than the cost of the one way flight! Nobody could help at the airport despite me explaining in detail that I had tried multiple times to book online to save $. Seats were smallest I've ever been in, lines were extremely confusing and unorganized in boarding, and the air conditioning wasn't working. Will never fly wizz air again"

Плюси: "If you are just looking to get from point A to point A and don't expected anything additional you will be ok on this flight."

Мінуси: "The gate was całosezonowe way before so ive missed my flight"

Плюси: "Yes, very comfortable."
Мінуси: "It’s Ok enough. Thanks."

Мінуси: "There was no food .We had to pay even for the coffee."

Мінуси: "Well to make it short, I am about 5'7" and still felt the seats were very closely placed and for long trips it is awfully uncomfortable. The airplanes are very old!!"

Плюси: "Great company. Good service. A+"

Мінуси: "Hidden baggage surcharge and additional fees for boarding cards are customer ripoffs..."

Плюси: "The flight was super fast"
Мінуси: "The people are mean"

Плюси: "The Ukraine airline did a sting operation and took 80 euro from everyone who had a bag that was a little bigger than a purse. Shame on them, will never fly with them again."
Мінуси: "Not stealing money could've been.better."

Мінуси: "mess in Kiev airport,just one assistant check-in,and huge line-up"

Мінуси: "If Ukraine airlines EVER leave on time it would be a miracle!! Every time..."

Мінуси: "It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant"

Плюси: "On time and luggage made it with no problems"
Мінуси: "Was great fligh, no hazzle"

Плюси: "Overall the flight went smooth, staff was helpful."
Мінуси: "Small number of movies, tv series to watch."

Мінуси: "Now we waiting for two hours for our luggage On the door of the luggage doesn’t open and waiting"

Плюси: "Flight was fine. No complaints there."
Мінуси: "I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in."

Плюси: "Friendly hostesses smooth flight"
Мінуси: "Why doesn’t business class get to board first ? Bus was too crowded and was mobbed with people pushing"

Плюси: "Nothing"
Мінуси: "It was a rip off. Surprise charges are unacceptable."

Мінуси: "Departure was delayed but no one informed passengers until well past boarding time was set"

Мінуси: "They change the plane without telling us. The plane couldn't flight fast enough to be on time. So instead of 8h flight we did it in 11h."

Мінуси: "I got food poisoning. I know exactly where it came from. They served a carpaccio that smelled funny and was a little dark. I should have known better but i have had a high fever for 4 days now. this is completely ruining my trip. Awful in every way."

Плюси: "average flight"
Мінуси: "baggage allowance does not exist"

Плюси: "the usb charge, the movie, the food"
Мінуси: "He was too late, and the confort"

Плюси: "Got out on time"
Мінуси: "Food . Very old airplane so no place for legs"

Мінуси: "The baggage was damaged."

Плюси: "Nothing"
Мінуси: "They change flights as they want, horrible customer service"

Плюси: "Nothing"
Мінуси: "My flight was delayed by 2 days without any explanation"

Плюси: "Crew was somehow nice ... most of the time just following Protocol"
Мінуси: "Where do we start : old airplane .. no space between seats Squished like an animal in. Cage to be delivered .. horrible ! The airplane Ukarainian uses Should not be used for inter contnetablang haul flights! Where s the Avaiation Commison ! Drinks are to pay ! 3 euros every time pull credit out ! Annoying ! The entrertainmet system : one shitty TV for the whole airplane ! Back to 1980! USSR style !"

Плюси: "ABSOLUTELY NOTHING. This entire experience was absolutely horrible from the staff to the plane to the wait time to the food to the lack of in fought entertainment or plugs or pillows to them making us sit for 3 hours on the tarmac"
Мінуси: "Everything. This airline should be shut down tor their utter incompetence. They never even updated us when our flight was originally cancelled so I had to spend a hundred dollars getting to and from the airport."

Плюси: "It was a very smooth flight, lots of leg room, and attentive stewardesses."
Мінуси: "The DVD system kept breaking and we got around 30 minutes through 4 different movies. Also all of them had Chinese subtitles, which was odd for a flight that seemed to be full mostly of Ukranians and Americans. The meal was very carb heavy."

Плюси: "Time was direct"

Плюси: "The staff on the ground at JFK and the flight attendants were nice. Food was good."
Мінуси: "Flight was cancelled until the next morning. Had to sleep in JFK. Caused me to miss my connection in Kiev and the staff on the ground at Kiev for not helpful telling me that they had no more flights to my final destination for 2 days even though it was there cancellation that caused me to miss my connection. the airline only had one Customer Service person for the entire plane which cause the line of 50 plus people. You were unable to get a voucher for an overnight hotel unless you are willing to stand in that line at 2 a.m. Ultimately, I had a cab got my own hotel and paid for another flight on another airline to get to my Final Destination the next day. I would consider Ukraine air in middle of the road airline with a customer service if things go wrong to be quite poor."

Плюси: "That I got here safely. Good price."
Мінуси: "That the airline flew all the way to Chernovtsy, then turned around and returned to KBP. On a 1 hour 15 minute flight, they didn't know that conditions at Chernovtsy were too bad to take off ? Really? How stupid! So, they got back to KBP at midnight, took 2 hours to get me in a hotel. I was wheel chair assisted. Everything was o.k. in hotel, but only stayed 5 hours. In Chernovtsy there was inadequate care for handicapped. Had to wait for wheel chair."

Плюси: "The crew Junior)))"
Мінуси: "Nothing to dislike"

Плюси: "Crew was nice and doing the best they could"
Мінуси: "Online checkin is required to avoid a fee but the online software is not great"

Мінуси: "My parents have to pay $80 for baggage."

Плюси: "Plane was normal"
Мінуси: "Chaotic boarding and disembarkment. Flight attendants did not try to keep order or follow rules."

Плюси: "honestly nothing"
Мінуси: "we took international flight from TLV to JFK through Kiev and the flight wasn't worth the money. there were no personal screen, but a central screen for about 5 rows, they didn't even give us headphones to listen. everything on the flight besides water was NOT included and you were asked to pay extra money for a cup of juice or coffee. the chairs weren't comfortable at all and very dense. the airplane was old and not in a good condition. that will absolutely be my last flight with this company. I'm very disappointed."

Мінуси: "No reasonable space between the seats."

Мінуси: "MY DESK WAS BROKEN!"

Мінуси: "Flight attendant should smile and must be educated to say thank you and when giving the change to speak with costumer not to put on table !!"

Мінуси: "Good enoug"

Плюси: "Service was ok"
Мінуси: "Food was terrible. No power outlets. Late boarding."

Плюси: "NOTHING"
Мінуси: "I paid for the flight (one way)over than 550$ to have a seat close to the toilets (line 30C)!!????. Does the flight defined : low cost I will never buy a ticket through your company!!!!!"

Плюси: "Crew is always great! Beautiful well dresses"
Мінуси: "For thus high price of teackets could serve tea/coffe and some drinks and snacks!"

Мінуси: "I flew back on Arkia wwith my son. Unfortunately we were seated with 2 aisle seats instead of right next to each other as requested."

Плюси: "The staff and the food, and the modern aircraft. Toilets were OK, but none in the rear of the aircraft."
Мінуси: "Economy class leg room for tall guys. Overhead light not directed correctly and couldn't be adjusted. Spent hours doing online check-ins and boarding passes, there was no counter to drop off baggage. Instead, had to check-in again. This caused an extremely long line. There was no provision for counter check-in for seniors, such as myself, and people with infants and young children. There was no electrical nor computer plug ins. Quick delivery of baggage at terminal."

Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."

Плюси: "Short flight, no hassle boarding."
Мінуси: "Going throuh more security for connecting flight."

Мінуси: "Only water was given free. No entertainment at all."

Плюси: "Comfortable seating Helpful crew"
Мінуси: "although it was a 3-hour flight, no meal or refreshments were offered!"

Плюси: "Food, crew, professional and everything went smoothlye"

Плюси: "Nothing"
Мінуси: "The seats more comfortable."

Мінуси: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."

Плюси: "Service, food and entertainment."
Мінуси: "Comfort. Flight was cramped."

Плюси: "Crew was good, cheap price"
Мінуси: "Rough landing, and very poor luggage service upon arrival"

Плюси: "The price"
Мінуси: "Screens or just at least free water or drink"

Плюси: "The price"
Мінуси: "Nothing"

Мінуси: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Мінуси: "How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??"

Плюси: "On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara"
Мінуси: "Maybe, some entertainment???? But still a good flight even without it."

Мінуси: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."

Плюси: "None"
Мінуси: "Very bad experience overall"

Плюси: "Flight timing was good"
Мінуси: "Boarding was a bit complicated"

Мінуси: "Food is not for free"

Плюси: "Bording was fast and the plane took off on time."

Плюси: "Good"
Мінуси: "Not bad"

Плюси: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"

Плюси: "Cheap ticket"
Мінуси: "Worst airline ever, no water or juice even when one of the passengers had diabetes and needed sugar."

Мінуси: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."

Мінуси: "They stole my money"

Плюси: "price. flight. comfort. convenience"
Мінуси: "delay"

Плюси: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Мінуси: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"

Плюси: "The price"
Мінуси: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"

Плюси: "Easy flight and friendly staff."

Мінуси: "They lost several passengers’ luggage including mine."

Мінуси: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."

Мінуси: "Late Irritably staff No food"

Мінуси: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."

Плюси: "good crew."
Мінуси: "very not comfortable chairs"

Плюси: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Мінуси: "The space between the seats could have been a bit roomier."

Плюси: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Мінуси: "Boarding was delayed due to delay of other plane. Cabin was really hot"

Плюси: "The air conditioning wasn't worked good"
Мінуси: "No thing"

Плюси: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Мінуси: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."

Мінуси: "Every service bad"

Мінуси: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."

Плюси: "It has good crew members and fine alternatives for eating."
Мінуси: "No entertainment option is available."

Плюси: "Reasonable drink choices"
Мінуси: "Where is ayran?!"

Мінуси: "The boarding staff not helpful at all for bags and for the seats. The crew was very bad talking she was very bad. The meals were not as expected.. Very poor trip. It is different at all of the going trip!"

Плюси: "The seats are comfortable and there was enough place in the overhead bins"
Мінуси: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."

Плюси: "Absolutely nothing"
Мінуси: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."

Мінуси: "I want to make change flight but they where not helpful"

Плюси: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."

Плюси: "it's fine. It gets you from point A to point B."
Мінуси: "It's almost outrageous that they don't give water."

Мінуси: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."

Мінуси: "Check in took 1.5h, that is why me and my wife werent seating next to each other, and also we almost missed our flight."

Плюси: "The crew was nice."
Мінуси: "That we didnt get even a glass of water"

Плюси: "If all you care about is price, then this is the way to go"
Мінуси: "flight was late, Istanbul airport has limited wifi (have to buy 30 euro at restaurant to get access)"

Мінуси: "No information flight delay until you find yourself."

Мінуси: "I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???"

Плюси: "Nothing"

Плюси: "Delay for one 1.15 hours causes losing our connection in Istanbol,resulting waiting for another 7 hours to catch next flight.."
Мінуси: "Respect your flights and people time.."