Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Бразилії до Києва
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Мінуси: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"
Плюси: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Мінуси: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."
Плюси: "Crew amazing , cooperative"
Мінуси: "Doing great"
Плюси: "The comfort of the plane"
Мінуси: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Мінуси: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Плюси: "Seat comfortable"
Мінуси: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"
Плюси: "Crew was nice and attentive"
Мінуси: "More leg room"
Плюси: "nice crew, great service"
Плюси: "Plenty legroom with Qatar. Food good."
Мінуси: "Everything good as usual"
Плюси: "Everything ,good service ,friendly crew affordable rates"
Плюси: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Мінуси: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Мінуси: "The food was not served well. There were no snacks on the flight. The service was not even prompt. If I request for juice/water it was served to me after 30-40 minutes . I was travelling with a baby and the staff was not even considerate about it and attending fast. I requested for a mineral water bottle as I ran out of baby water for making milk for the baby and the staff was so reluctant and told "they are done" and just left.I am really dissapointed with this. I doubt if I would travel with qatar again"
Плюси: "Plenty of room to move around"
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Мінуси: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Плюси: "Excellent service..!"
Плюси: "Hotel to freshen up was great idea"
Мінуси: "Visa took forever. Ended having only 2 hours at the hotel"
Плюси: "Cabin crew service is excellent. Food is very nice. Safe travel."
Мінуси: "Little bit congested."
Плюси: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
Мінуси: "- Leg Space is challenge"
Плюси: "Overall services"
Мінуси: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."
Плюси: "Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries."
Мінуси: "No complaints."
Плюси: "It was comfortable flight with a friendly crew."
Плюси: "Entertainment list were great."
Плюси: "Excellent service. Flight on time."
Плюси: "The in flight service was great.. Crew was excellent."
Плюси: "Comfort of the seat/bed"
Мінуси: "Long hours from Doha to Atlanta"
Плюси: "Great selection of movies and tv shows"
Мінуси: "Entertainment screen is too dim even on highest brightness setting"
Плюси: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Мінуси: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Плюси: "Nothing that i like"
Мінуси: "Delay, bad food, no strict rules about passenger moving seats"
Плюси: "Much better knee space. Excellent flight, good service..."
Плюси: "view above"
Мінуси: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Мінуси: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Плюси: "Exceptional Service Great Food New Planes Overall excellent"
Плюси: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Мінуси: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Плюси: "Boarding and Seat comfort was good"
Мінуси: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Плюси: "Overall - Flight was good."
Мінуси: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."
Мінуси: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"
Плюси: "Staff was very courteous overall service excellent"
Мінуси: "Seating... our seating was changed so we did not sit how we would like"
Плюси: "Overall flight was pretty good"
Мінуси: "Food wasn't as good as the other 3 legs of the trip (Houston-Doha, Doha-Kathmandu and Bengaluru-Doha) The hand rests on these planes didn't go all the way up making it less comfortable to be travelling on a 16 hour flight with a toddler."
Плюси: "boarding was okay"
Мінуси: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
Плюси: "Almost everything"
Мінуси: "Dont have special food for little ones."
Плюси: "I just flew from Bangkok to Miami, with a connection in Doha. The roundtrip ticket was about the weirdest one listed (less than $1000USD). For the price, it was a really good flight. The flight attendants were really nice. The seats were comfortable, food was more than decent, and there was a good entertainment system."
Мінуси: "Earlier in the year I flew a similar flight for a similar price on Emirates. Emirates I liked more for one reason in particular. Emirates had one attendant whose job was solely to clean the bathroom. I don't know about you, but I love the idea of a constantly cleaned bathroom on such a long flight. Qatar didn't have this."
Плюси: "Great service, alcohol selection"
Мінуси: "I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket."
Мінуси: "Staff was very friendly, courteous and helpful."
Мінуси: "Better choice of movies"
Плюси: "sidefini landig, merci."
Плюси: "Good crew, food was good for airline food. Entertainment offerings were good."
Мінуси: "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."
Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."
Мінуси: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"
Плюси: "The crew was very nice. Seats were pretty comfy."
Мінуси: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."
Плюси: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Плюси: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Мінуси: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."
Плюси: "The crew were very friendly."
Плюси: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"
Плюси: "Professional courteous staff"
Мінуси: "Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight."
Плюси: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Мінуси: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."
Плюси: "The crew , comfort"
Мінуси: "The long delay on take off (4 hours +) in Zurich"
Плюси: "Food was tasty. Crew was very good."
Мінуси: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."
Плюси: "The Boeing 777-300ER is ether new and clean."
Мінуси: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."
Плюси: "Seats a bit tight"
Плюси: "After almost completely adapting to the spartan amenities of US domestic airlines, my recent SWISS flight had a too-good-to-be-true quality that rendered my travel companion and I giddy with delight. My dinner (one of three food services) consisted of chicken, potatoes, steamed broccoli, salad, a dinner roll with butter, gruyere, and a strawberry tart... included cream and sugar signaled an inevitable coffee service. This was accompanied by complimentary wine and sparkling water, and heavy-weight stainless cutlery. The seat reclination was good, and the in-flight entertainment was a cut above. Coming off many Frontier flights with pay-for-beverage service, no leg-room, and un-reclining seats, it was about as good as coach can get. I'm actually looking at SWISS routes first before I plan my next vacation."
Плюси: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"
Мінуси: "The flight was delayed by 85 minutes from Newark to Zurich"
Плюси: "He service was fantastic."
Плюси: "Just like everything else the Swiss do, our Swiss air flight was like a well oiled machine. Very friendly crew, very good meals, lots of creatures comforts; blankets, pillows, headphones, warm washcloths in the morning. Great overall experience."
Мінуси: "The seat room is every bit as tight as any other airline, so if you're tall, and flying an overnight, upgrading to a seat with leg room might be worth the extra cost. Select your roomy seat early - they go fast!"
Мінуси: "Everything was great!"
Плюси: "I liked everything except my luggage"
Мінуси: "I did not like the way Beatice of Swiss Air in Zurich completely rushed me at the gate without trying to talk to Mr. Mueller at checkin 1. I told her that He had starte an ardious process in recovering my luggage. She visibly tried to rush me through the process and told me there was othing that could be done. It felt really ugly to be lied to right to my face, when she diditn try to connect with someone from her own staff who had tried alot of heard to work to help me rectify the luggage question. For all we know, my luggage was in Zuruch, and her actions impeded the luggage from getting onto my plane."
Плюси: "The way of treatment"
Мінуси: "The landing was terrible"
Плюси: "We were very impressed by our flight with Swiss. The staff speaks impeccable English, there is much more leg room than on flights with American companies, and it is so pleasant to get pillows, blankets, headphones, drinks (including wine), snacks and 2 meals on our international flight and not feel nickle and dimed the way we do now on domestic flights."
Плюси: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Мінуси: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."
Плюси: "Friendly team, great food and snacks and tons of movies to choose from."
Плюси: "The service on board was excellent, I would use this airlines in the future..."
Плюси: "It was quick and the crew was really nice!"
Мінуси: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Мінуси: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."
Плюси: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Мінуси: "unable to choose seat without paying extra."
Плюси: "A swiss machine..."
Мінуси: "the smell someone left in the bathroom before me."
Плюси: "Attentive crew offwring water frequentlyflight"
Мінуси: "Flifght was far from full and I am small.so the very tight seat configuration was not a problem."
Плюси: "The seat, the airport, the service"
Мінуси: "The tight connection"
Плюси: "overall very satisfied"
Мінуси: "no issues"
Плюси: "My wife got travel sickness and the crew was very very nice to help her out by offering her a place to lie down and other offerings"
Плюси: "Terrific flight. All on schedule"
Плюси: "I am a big guy but the interior of this plane is laid out for more room than commuter flights are in the States. The window seats sit further off the wall so there is room for my shoulders to not be forced into the wall."
Плюси: "Excellent Amount & Quality of Asian Vegetarian Food"
Мінуси: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"
Плюси: "Food, entertainment, attentive staff"
Мінуси: "plane was delayed"
Плюси: "Nice staff"
Мінуси: "It was good"
Мінуси: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Плюси: "Too short to rate but good overall"
Мінуси: "I wasn't on it so I wouldn't know."
"The flight and the staff were really nice but not what I expected."
Плюси: "The crew was attentive"
Плюси: "Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable."
Мінуси: "I missed it"
Мінуси: "thanks for all from kayak"
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Плюси: "Everything. They were polite fast and never condescending to passengers."
Мінуси: "I could of wish they would have been a little more stern with some passengers."
Мінуси: "Food and service"
Плюси: "The crew was great and loved the meal given during flight."
Плюси: "The flying smooth, staff pleasant"
Мінуси: "No charging points, chairs not reclining, plane too small, toilets to far back. Didn't like the plane at all."
Мінуси: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"
Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Плюси: "On time, hard working staff."
Мінуси: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Плюси: "Plane, seat and entertainment are very good."
Плюси: "Food and entertainment were good."
Мінуси: "Ground staff very unhelpful and arrogant. Wanted to upgrade to business class and the representative who served me was very rude and unhelpful. Boarding was through buses which was inefficient and messy. My trip was 11 hours of flying time. Economy seating is super tight and legroom awful. For long haul flights they must be more generous in terms of seat size and legroom."
Мінуси: "Took them too long to pick up the trash ..."
Плюси: "We did not like anything about the flight."
Мінуси: "We did not like anything about the trip to Houston from Istanbul. To sart with, we were told by Turkish Airline staff to go to the gate more than 1 hour EARLIER than the flight to Houston. Once we arrived at the gate, we were told "I cannot help you with anything about your flight. That is another department" and we to wait our turn and wait for someone to take us down the jetway. We waited for 75 minutes (1.25 hours) until after EVERY OTHER PASSENGER was on board. The flight attendant was unresponsive to us, talked down to my husband and me in a way that was insulting, rude, demeaning and very nasty. When another passenger complained that he did not get the seat that the attendant just changed for him, FOUR flight attendants helped him - one person got on the phone with someone (I don't know who), another went down to his seat to see where he was sitting. Yet another came and tried to explain why they couldn't help and finally a fourth tried to speak with another attendant on board. Whether or not his problem was solved, I don't know, but this was in the middle of our conversation (with only one attendant, I will add), and so his attention was taken away from us and put on him. Our seats were changed from seats closest to the bathroom to the middle of the plane. My husband cannot walk so 14 rows walking was not possible. I will say that finally, it took three volunteers who offered their seats to us to sit near the much needed bathroom. Regarding being seated near the bathrooms, when we asked for an aisle chair (that they told us they had on board) we were told to "stand there. we will get one in around 10 minutes). And, the wheelchair was sent all the way to the BAGGAGE CLAIM and NOT GATE CHECKED, when we arrived in Houston, we can clearly see the frame is bent, the wheels are out of alignment and the brake is also bent out of shape. The wheelchair is a custom made chair just for my husband. We will be sending Turkish Airlines the bill for a new chair if it cannot be repaired. I hope you can see to address these problems. I am not hopeful it is not normally like this for Jews who wear their head coverings. We would welcome a further conversation about our experience in hopes that others do not have the same one we did. Vivian and Henry Blum"
Плюси: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Мінуси: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Плюси: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
Мінуси: "bus service to the plane"
Плюси: "Movie selection was great"
Мінуси: "The seats were stained and especially very tight on legroom."
Плюси: "The staff!"
Мінуси: "The turbulence lol"
Плюси: "Everything was v good"
Плюси: "Entertainment was excellent- choice of movies, music and ground cameras,"
Мінуси: "Food was average; no snacks or snack service which made for a long time between meals on a 12 hour flight. The flight purchased was from Venice to Houston with a connection in Istanbul. The required passport recheck and gate location at opposite ends of the terminal made this a mad dash to catch the flight. It was too little time for comfort."
Мінуси: "Passport control"
Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Мінуси: "Everything was high level"
Плюси: "Free wifi for business class HD movies + good quality DENON headseat"
Мінуси: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Плюси: "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
Мінуси: "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."
Мінуси: "Very good fantastic business class seats awesome legroom And again great service"
Плюси: "Food lemon juice entertainment and staff in general"
Мінуси: "Seats are very tight and availablty of drinks is limited during flight. They ran out of water"
Мінуси: "the delay in the departure"
Плюси: "Great smooth flight, good food, good movie selection."
Мінуси: "Did not fly"
Мінуси: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."
Плюси: "Food was good for airline food."
Мінуси: "Seats were smaller on this plane. I'm 6-2" and this flight my knees hit the chair in front of me."
Плюси: "I will always try and fly Turkish Airlines to Europe and Middle East from Miami- you all blow US carriers out of the water! Great flight attendants, great food and beautiful planes!!!!! Can you please have the CEO of United airlines fly economy from the USA to Istanbul... I think he needs to see and reminded how to run an airline LOL!"
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Плюси: "I liked Sofia airport personnel friendliness"
Мінуси: "No entertainment system, flight attendants are not very friendly."
Плюси: "I had heard that Turkish Airlines was very reputable and I'm glad it proved to be true! The Turkish food was nice, the in flight entertainment was great, the plane/ bathrooms were kept clean, the plane was full but not overpacked, even the kids got a "kids pack" :) Overall they showed that they were a good quality airline! My 14 hr flight was very comfortable"
Плюси: "Food and service"
Мінуси: "comfort seat, and narrowness"
Плюси: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Мінуси: "old and boring entertainment movies for a 7 hour trip. The cabine had no USB port or electrical port."
Мінуси: "not enough food"
Плюси: "Arrived early, nice bus. Class lounges"
Мінуси: "Friendly flight attendants, more comfort . Better food. Faster service"
Мінуси: "offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good."
Мінуси: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."
Мінуси: "All good"
Мінуси: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."
Плюси: "crew onboard and food/entertaiment."
Мінуси: "could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time."
Мінуси: "Lufthansa lost my luggage. Still waiting in my hotel."
Мінуси: "Boarding from Nairobi was ridiculous. The plan was extremely uncomfortable."
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "Short flight, snacks, timely take off and landing."
Плюси: "The crew was very friendly, and overly willing to help."
Мінуси: "The crew called ahead to warn our connections of our delay. Unfortunately, Lufthansa doesn't care about honoring their duty to paying customers."
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Мінуси: "Flew to Grand Rapids turned around to Chicago and then flew back to Grand Rapids"
Плюси: "The crew was incredibly kind and welcoming! And it wasn't a packed flight which made it much more comfortable."
Мінуси: "No entertainment"
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Мінуси: "It seems like my gluten free meal request did not go through. But I must admit it, It could also be my fault"
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Attitude of staff"
Мінуси: "Food and delay"
Мінуси: "The connecting flight to Bremen from Munich was missed due to delayed flying from Munich. Then we had a reconnecting flight and 15 minutes prior to boarding it was cancelled. No more flights to Bremen so we then were redirected to a flight to Hamburg. We had to fly from Munich to Vienna and then from Vienna to Hamburg. The flight from Munich to Vienna was delayed by 40 minutes which made us lose the connecting flight. We had to wait until the next morning for a flight to Hamburg, where as we arrived our luggage was lost. The staff ensured us that our connecting flights were waiting for us, however the flights had left 20 minutes prior to our arrival. The staff was nice but the communication was poor."
Мінуси: "Too few water servings. Made me sick."
Плюси: "nice crew!"
Мінуси: "Seat hardly reclines at all."
Плюси: "I fly constantly -This was my first time on Luftansa & this is my go to airline from now on. I was flying coach & I felt like I was in first class. (Although nothing beats first class international"
Плюси: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Мінуси: "Tthe first leg was overbooked and they wouldn't let me select a seat and I had to weather through a middle seat that I was not at all comfortable with The entertainment collection can be better specially Indian/Hindi movies"
Плюси: "Boarding areas are very comfortable and spaceous. The personnel are professiona and friendly. All flights were on time. Online check in was easy and relaxing which made for a quick check in at the München Airport."
Плюси: "All of it"
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "Flight was fine."
Плюси: "Staff was very attentive and friendly. Great service and staff always had a smile on their faces."
Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Мінуси: "Need free WiFi on international flights"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "on time service"
Плюси: "I like the flight from LAX to Frankfurt. Everything was comfortable and great service"
Мінуси: "The flight from Frankfurt to TLV was a joke. I paid a big a business class ticket. The business class was the same seats as coach the only thing is they have nobody sit next to you on a middle seat . That was not a comfortable seat. That was not a business size seat .very uncomfortable . No entertainment I will never fly with Lufthansa to Israel again I'm top of everything One of my surfboards got damaged badly and I have to file a claim in the airport. Very disappointed"
Плюси: "Very comfortable sleep Crew attentive"
Мінуси: "Food not worth the first class ticket"
Плюси: "The flight from Frankfurt to Newark, NJ was good. Flight crew was courteous and movies made the time go quickly. Food and drinks were also plentiful. I have no complaints other than having to pay extra for seat assignments."
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Плюси: "The plan and crew were great"
Мінуси: "Our bags didnt even leave Detroit and the Spainish bag handling company was horrible. Didnt have luggage for 3 days in Spain. Our bags on the way back didnt make the connection. Whats the deal."
Плюси: "Employees were polite, friendly, and very helpful!"
Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."
Мінуси: "At too high"
Плюси: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Плюси: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Мінуси: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Плюси: "Muslim food"
Плюси: "The crew."
Мінуси: "The time between flights."
Плюси: "Food was great, enjoyed watching videos, staff very profession and friendly."
Мінуси: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Плюси: "The crew was amazing, flight on schedule and good entertainment."
Мінуси: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Плюси: "Just as I expected. And I made my last connection easily."
Плюси: "Reasonable space in economy class seats"
Мінуси: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Плюси: "The crew is really welcoming"
Мінуси: "The seats are too narrow and a bit too hard"
Мінуси: "There was no wifi on flight"
Плюси: "Food, entertainment and crew was exceptionally friendly."
Мінуси: "Seats not great for such a long flight."
Плюси: "The crew were really helpful with people who had tight connections because of the delayed flight"
Мінуси: "I wish they had WiFi"
Мінуси: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Плюси: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Мінуси: "No downsides at all"
Мінуси: "lost baggage"
Мінуси: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Плюси: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Мінуси: "Except for the man next to me - great!"
Плюси: "The staff tried to help me when it was evident we would not arrive on time"
Мінуси: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Плюси: "Good selection of movies."
Мінуси: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Плюси: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Мінуси: "Nothing to say"
Мінуси: "You are almost always late!"
Плюси: "The entertainment options were good."
Плюси: "Everything is top notch for an airline company."
Мінуси: "Nothing.... I enjoyed every moment of the flight."
Мінуси: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Плюси: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Мінуси: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Плюси: "Fast boarding"
Мінуси: "The entertainment system wasn’t working for the whole 10 hour flight."
Плюси: "Very friendly crew going out of way to assist in making trip comfortable"
Мінуси: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Плюси: "Fabulous trip with friendly, helpful staff"
Мінуси: "The streaming service didn’t work"
Плюси: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Мінуси: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Мінуси: "Please Endeavour to put the expiration date on the food served in the flight."
Плюси: "Very friendly service!"
Плюси: "The flight crew was nice. Plane departed/arrived on time."
Мінуси: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Мінуси: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Плюси: "Flight crew; legroom even in cheap seats."
Мінуси: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Плюси: "Very friendly and helpful personnel."
Мінуси: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Плюси: "Very little if any."
Мінуси: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Плюси: "Airline staff good and professional"
Мінуси: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
Мінуси: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Плюси: "Catering is ok"
Мінуси: "Seats comfort really old school"
Плюси: "Crew was friendly, and the food was better than the usual KLM fare."
Мінуси: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Плюси: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Мінуси: "See above"
Плюси: "Night flight so no entertainment allowed sleeping"
Мінуси: "Kosher food could be improved"
Плюси: "leg room economy compared to KLM"
Мінуси: "full flight, no upgrade possible"
Плюси: "captain was great."
Мінуси: "seats on Jet air flight are very uncomfortable"
Плюси: "A nice short flight"
Мінуси: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Плюси: "Quick and efficient flight. Crew very organized. Great language skills"
Авіакомпанії, які здійснюють рейси з Бразилії до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Бразилії до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Бразилії до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Бразилії до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Бразилії до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Бразилії до Києва з гнучкими умовами