Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Бразилії до Києва
|травень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 4%.|
|грудень||Найпопулярніший час для перельоту – ціни у середньому вищі на 21%.|
Середня ціна (в обидва боки)
|₴38 604||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴38 604||або менше|
Вигідна ціна (в один бік)
|₴11 795||або менше|
Більшості мандрівників, місце вильоту яких – Бразилія, а місце призначення – Київ, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Київ: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Бразилія, а місце призначення – Київ, не зобов'язані ізолюватися після в'їзду.
Мандрівники, місце вильоту яких – Бразилія, а місце призначення – Київ, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Київ: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Бразилія, а місце призначення – Київ, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Private cabins in business class"
Мінуси: "Better control over boarding process"
Мінуси: "don't know of anything"
Плюси: "Crew AMAZING. Service was impeccable. Food and wine were interesting and varied. Absolutely amazing comfort."
Мінуси: "Media choices were not interesting to me. Used my own device instead."
Мінуси: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Плюси: "The crew was amazing and seat very comfortable."
Мінуси: "If I did not have to spent night in Doha waiting for connecting flight."
Мінуси: "Delayed by 1 hout"
Плюси: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Мінуси: "Lights did not work, so diner was guessing whats was in the tray"
Плюси: "Crew was friendly."
Плюси: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Мінуси: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."
Плюси: "Looks that it will depart on time"
Мінуси: "Middle seat"
Мінуси: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Плюси: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Мінуси: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Мінуси: "There was a person name Manzoor at Lahore airport working with Qatar Airways ticketing he was asking me to pay him $50 to help me get boarding pass. i will also contact Qatar Airways about this incident if this issue is not going to forward to the airline please let me know."
Плюси: "decent leg room. the staff was accommodating"
Мінуси: "the brea was har. some of the food was overheated thus making it hard to eat"
Плюси: "The crew was friendly and helpful. And the food choices were good."
Плюси: "price, comfort, food"
Мінуси: "I missed my flight from Nairobi to kisumu"
Плюси: "Flight was comfortable. Flat bed in business. Crew as such nothing great."
Плюси: "Best host staff"
Плюси: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Мінуси: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"
Плюси: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Мінуси: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."
Плюси: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Плюси: "Heavenly for an airplane ride!"
Мінуси: "Few selection of food."
Мінуси: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Плюси: "I liked the open space not fully booked flight. Nice leg room and lots of choices of shows to watch"
Мінуси: "Not quite enough space if I were sitting alone. Men pee on toilet seats"
Плюси: "Some how it was a good experience"
Плюси: "Comfort and cleanliness."
Плюси: "After hearing our complaint, the Transfer desk staff was friendly and helpful and solved the situation in our favour. We"
Мінуси: "Once we landed in Doha to board omthe connecting flight, ground staff was waiting right outside the hate to let us know that our flight was overbooked. We were then informed that we were put on the following flight arriving after midnight at our destination. Our compensation was going to be 250 USD and a free entry to the lounge. What a way to start our holidays."
Мінуси: "I was charged a insanly high fee for my luggage that was almost twice the price of my original flight ticket purchase. the agent offered no resolution for the confusion in their web descriptions for baggage allowance. This must happen to customers frequently because the wording is not clear. i was very upset and due to this i will NOT fly this airline again. i was charged the price of a first call flight in total for economy service. NOT GOOD"
Плюси: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Мінуси: "Boarding in Qatar was a bit disorganised."
Плюси: "Flight was great, best over seas flight I've ever had!"
Мінуси: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Плюси: "Good service from cabin crew"
Мінуси: "Seat is quite small compared to other flight"
Плюси: "Crew were nice as always and the toilets were clean."
Мінуси: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Плюси: "One of the best flights in the past 5 years! 5 gold star service!"
Мінуси: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Плюси: "First flight was okay"
Мінуси: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"
Мінуси: "Not enough check in desks operating - very long wait"
Мінуси: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Плюси: "The flight was short but the plane was well maintained and the crew was accommodating."
Мінуси: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Плюси: "Punctual and clean with a friendly staff!"
Плюси: "Excellent meals (3) and great service. Efficient minimal layover in Qatar."
Мінуси: "Coach seating on the plane from Nairobi to Qatar, for 5+ hour flight, very tight and cramped. Coach seating on flight from Qatar to NY was slightly bigger but not as spacious as coach seating on China Southern."
Мінуси: "My parents came from India to U.S. They had wheelchair, but they didn't get it and they have knee problem they don't know English too. So I had very bad experience with Qatar."
Плюси: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Мінуси: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."
Мінуси: "My luggage is lost"
Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."
Плюси: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Мінуси: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."
Мінуси: "No overhead fans and seats were not very comfortable."
Плюси: "Smooth ride, most of the crew was very welcoming"
Мінуси: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"
Плюси: "the premium economy section was very pleasant, well worth the $150 upgrade price. Though they should have included priority boarding."
Мінуси: "One hour delay in boarding, two hours sitting on the tarmac due to cargo loading and overweight issues. No notices, very poor communication."
Плюси: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Мінуси: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."
Плюси: "We did not get on any flight to NY!!!!"
Плюси: "In time and fine boarding."
Мінуси: "One of the stewards was a bit strange. Something between very alert and ignoring some passenger. The food on short flights are low quality. Would be nice if it was possible to buy something else."
Плюси: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."
Плюси: "Great crew and flight."
Мінуси: "Boarding procedure was rather chaotic. After first class, rather than board by groups or rows, it was everyone else. Flights are fully booked and overhead bin space is tight if you board at end."
Плюси: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."
Мінуси: "The flat bed is narrow and VERY hard."
Плюси: "Flight is super short and was delayed Boarding is terrible - everyone jammed up and pushing in Just an average boarding"
Мінуси: "Plane was late Self checkin is not for everyone and good half of people did not know how to use the machine and it greatest delayed the process .. cattle is transported better !!!"
Плюси: "It was an amazing flight with an amazing service thank you United."
Мінуси: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."
Плюси: "on time and got us there on time."
Мінуси: "untrained staff waking people up no flexibility with ordering GF dinner late"
Мінуси: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."
Мінуси: "- late in arrival - 2h late in departure - lost my luggage"
Плюси: "Smooth, on time flight"
Плюси: "Courteous, welcoming crew. All good"
Мінуси: "No entertainment"
Плюси: "The service was great, the staff was very friendly and helpful"
Мінуси: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."
Плюси: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Мінуси: "Some flight attendants were not attentive to service."
Плюси: "When we landed"
Мінуси: "Everything else..."
Плюси: "Thank you for the sandwich!"
Плюси: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Плюси: "Both the food and service were fantastic. A great choice of mid flight entertainment"
Плюси: "My wife got travel sickness and the crew was very very nice to help her out by offering her a place to lie down and other offerings"
Плюси: "Comfy seats. Friendly staff. Lots of food and beverage options"
Мінуси: "The length of the flight. But I don't know how to make it shorter"
Мінуси: "our flight attendant was impatient and bossy two days after the flight my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"
Мінуси: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"
Плюси: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Мінуси: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."
Плюси: "Went great, no complains"
Мінуси: "HOT turkey sandwich"
Мінуси: "The flight crew was horrible. The desk crew inept. A wheelchair was requested but not there on checkin. Pre boarding did not happen as was supposed to. Older person male at desk was rude, insulting and sarcastic. This did not happen on Boston end. The person was there with wheelchair at the Boston gate and assisted us. Not in Zurich. What about handicap travel? Swiss????"
Плюси: "EVERYTHING'S Good to come back home"
Мінуси: "Delay and lost the luggage for the second time"
Мінуси: "No video screens at the seats or any entertainment."
Плюси: "Crew was excellent, and the food was both ample and appetizing."
Мінуси: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."
Плюси: "Beautiful new jumbo jet"
Мінуси: "Changed plane and seats so boarding was delayed"
Плюси: "I liked the friendliness of the crew"
Мінуси: "There was no inflight entertainment of any kind."
Плюси: "Crew was kind and helpful."
Мінуси: "Seats are so narrow and led room. Another bathroom is always a plus."
Плюси: "Good staff, food, service"
Мінуси: "No leg room for us tall people!"
Плюси: "Nicer plane, on time"
Плюси: "Great food and sevice"
Мінуси: "Hard to sleep on the plane. Way too expensive to take a guitar as either checked luggage or carry on."
Мінуси: "My flight was last minute canceled and then one of my replacement flights was canceled"
Плюси: "Price and crew friendliness"
Плюси: "the food was good and i like not having to deal with private screening from tablets."
Мінуси: "The space between rows are uncomfortably narrow (and I am a short person). It also does not help when the attendants would not want to disturb a sleeping but have no problem allowing us to eat off a tray with our forehead touching the back of the seat in front. This happened to me on the entire journey on Swiss from Miami to Zurich to Cape Town. It is almost a health hazard not being able to move and forget about trying to even use a laptop because when the person in front recline her seat, you have no room to even type (and my laptop was only a 13 inch Mac.) I am a million miler on United and this is one of the most miserable flights that I have taken. I also don't like the fact that we cannot get seat assignments until 23 hours before departure- not even for preferred travelers."
Плюси: "very short flight but good and timely. nothing bad to say!"
Мінуси: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"
Мінуси: "I missed it"
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Мінуси: "Food and service"
Плюси: "Requested for a aisle seat. Done without any issue. Very good food."
Мінуси: "Airport in Istanbul"
Плюси: "The staff is very accommodating and the meals served on board were good."
Мінуси: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"
Плюси: "Sandwich was good and the seats had good padding and comfortable."
Плюси: "crew, food, service"
Мінуси: "3 hrs delayed"
Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Плюси: "Friendly checking in staff. Easy to us and good variety movies."
Мінуси: "Short leg-room, squeezed chairs, air stewards too busy to remember to follow up requests, Less than enough choice for non-cheese food-type. Less than clear English command."
Мінуси: "I missed my connection. Which caused me to lose a critical day of work."
Плюси: "Nothing am still didn’t fly because of Turkish Airlines in LA really now I have the worst time in my life because the stuff working they are not have heart and no patient only patient for money fees late really I’ll never leave my problems done I can’t believe now sir you texted me after long time to want what’s wrong with me by the way I recorded everything all the stuff and but u will see as soon I reported everything really if you have heart or just thinking after you know my story u will understand me I reported everything with agents and I was trying many many times to come one help me from turkey airline nobody care really you will see sir I’ll post all record to Facebook and YouTube and Instagram Twitter and also I have mybrother his actor and he do show in t.v Chanel and everyone in Egypt loves him so I’ll add this channel t.v like everyone they will see this sir not sir not ok what happens to me you still don’t know why’s going on but now am getting worse day by day nobody with me now sir I sitting with wheelchairs because my back it’s heart me can’t even walk and I lost 2 bags each bag have stuff cost more than 15000$ because it was 2 iPhone X and 2 HTC Vive And some clothes all brand new and play station sir I have all the documents to approve and I reported too anther bag almost 22000$ I have 4000$ cash and more stuff very expensive and the important things my paper work like very important because am CEO for Amircan OSHA Trasports and my tickets price and I paid another fees almost 200 $ don’t sir thinking I need this money sir money now doesn’t working with me when I back my family with wheelchairs really am never had this in my life and the first time I have Turkshairline Sir please be patient and listen to my story maybe u will feel me"
Мінуси: "Please Sir I need help am got tired I went hospital and I can’t walking now cause Turkshairline. This first time i used buying tickets for u and you give me ticket from turkey airline and am never been with turkey airlines before, it’s the worse company I had ever seen in my life I got tired went hospital because of this company am very very sad ,please helping me my issue I bought tickets from you and then I went to airport to check in , the officer she said your bags it’s very heavy so i Said that fine I’ll paying the fees for extra, she said can you go buy in store 2 bags and move your clothes I said ok that’s fine, I went there back after am done she said am late u can’t take the flight because am late 3 mins i told her you just said go move my stuff and back the first I had emergency my sister she is past way 4 days ago and she is my twins and I didn’t see her for 4 years ago and then she’s past away I wish you feel me sir a and I explain her my this, she was trying tell me pay money for taken the flight next day and she wasn’t care sir she didn’t tell me sorry about my sister she’s only keeping talking pay money before 6 pm because after 6 it will be too much, so I told her please take my card and charge me and let’s me takes my flight I have emergency please she went inside and she took my card and she’s Back said my flight it will be tomorrow and charge me almost 200$ I said I didn’t say I want flight tomorrow and I feel very sad and she’s don’t care about my feelings but she’s was very care about money wooow, the end of day I getting tired to even speak and I was very very sad like i was thinking buying anther tickets for another company but she’s ready charge me and I left from airport to home back then I came next day and I went check in it was all the stuff different people and the lady she said my bags it’s big go buy one bag and move some stuff in this bag, again I said please can you cheak in and charge me extra bag let’s me fly she’s very very mean to me I went store and the lady from the store she’s was remember me because I went 2 times the first day and yesterday and back to check in she said am late for 2 mins and trying pay fees for next day, I was crying I can’t believe this I trying to explain her I was her last night and I have emergency nobody care nobody have feel me how am sad I trying to speak with anyone to help me nobody like all stuff they want done work and don’t care about Costmuer I went to Restrount and back nobody there and when I asked where’s all stuff they are left I was getting tired I have bags I trying to fond some one helping me nobody i got too much tired sir I was hospital yasterday I had 5 bags and I lost 2 bag I have big problem now for my back I got tired my body and my mind I have recorded all the stuff and from turkey airline I want send u the record and then you feeling me I only asked for help please help me I want flight and I can’t even walk it was too much please I don’t wants turkey airline"
Плюси: "On time departure and landing"
Мінуси: "My mother was not provided with wheelchair at the Istanbul airport"
Мінуси: "Took them too long to pick up the trash ..."
Мінуси: "Reaction of crew to passengers call needed improvement."
Плюси: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Мінуси: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Плюси: "The flight went well with no complaints."
Мінуси: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
Плюси: "Food was good on both flights."
Мінуси: "Seating was terrible. We were in the 2nd row of the normal seats on the right side of the plane. The space between the rows of seats was much to tight, so I had to turn my legs to the side to fit into the space. I am 6'. However, I noticed that the row across from me had about 4" inches of additional space so I am thinking that the row I was on was set in error. This needs to be fixed. Also, they were much to late in turning on the air conditioning as we loaded and waited for takeoff."
Плюси: "Good service everywhere"
Плюси: "Baggage allowance of two 23 kg checked bags each. Meals very good including specially ordered vegan ones."
Мінуси: "Delays in boarding and takeoff from Istanbul to Boston caused flight to arrive 1 hour late which messed up ground arrangements. This may have been because of new Turkey - USA visa issue which just took effect. Refueling was also late. Note: the Istanbul airport is quite dated; restrooms at airport not very clean."
Плюси: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Мінуси: "Istanbul airport is crowded. Looking forward to the new airport."
Мінуси: "bus service to the plane"
Мінуси: "all of it"
Плюси: "Not like at all"
Мінуси: "Not like food not like service"
Плюси: "Great crew and food"
Мінуси: "Seat comfort/space"
Плюси: "The staff!"
Мінуси: "The turbulence lol"
Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Плюси: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Мінуси: "Very loud plane so that I couldn't watch a movie and understand the audio."
Плюси: "I loved the staff and the services provided. Food was excellent and the overall flight was just amazing."
Плюси: "There is nothing bad that I can say about the trip. From the hot towels to refresh yourself to the friendly crew to the food. The entertainment choices were good and easy to use. I would defiantly fly with them again."
Мінуси: "Crew was a bit rude on several occasions."
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Мінуси: "Everything was high level"
Плюси: "Free wifi for business class HD movies + good quality DENON headseat"
Мінуси: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Плюси: "The staff were very friendly and welcoming"
Мінуси: "the delay in the departure"
Плюси: "So quick boarding"
Мінуси: "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"
Плюси: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Мінуси: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."
Плюси: "surpassed our expectation"
Плюси: "Seating could be wider."
Плюси: "I love how there is wifi on the long flights,great movies,food taste so good and the crew is so nice and helpful. I've tried Turkish Airline few years ago and since then I haven't changed my airline and I book with them to all my family :)"
Мінуси: "I always fly with my dog and he goes with me down by my feet so this could always be uncomfortable cause it's tight and not much place so I wish they give a little better seat for people who travel with their pets on board."
Плюси: "The food was very good. The movie selection was outstanding"
Плюси: "It was a pleasant experience,"
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Плюси: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Мінуси: "not enough food"
Плюси: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"
Плюси: "Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane."
Мінуси: "Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible."
Плюси: "The crew was awesome, super funny, excited, and helpful."
Мінуси: "The seat was incredibly uncomfortable."
Мінуси: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"
Мінуси: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."
Мінуси: "Lufthansa lost my luggage. Still waiting in my hotel."
Мінуси: "Lufthansa lost my luggage. Still waiting in my hotel."
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "Excelent service"
Мінуси: "I liked all"
Мінуси: "2 hours Delayed and operated by United ..."
Плюси: "Short flight, snacks, timely take off and landing."
Плюси: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Мінуси: "Flight was over an hour late and no compensation from the airlines."
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "the service with lufthansa is great. I always enjoy my flight with lufthansa"
Плюси: "Plenty of room in both the cabin and the bathroom- more than we have ever experienced. Food was very good. Crew was outstanding"
Мінуси: "Boarding is chaotic for economy, with everyone mobbing around the entrance. Having people board in subsets, beyond just 1st class and people needing assistance would be helpful. It makes the entire airport gate areas hard to maneuver around for other people as each plane loads, and it stresses out the group waiting to get on the plane."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Attitude of staff"
Мінуси: "Food and delay"
Мінуси: "Didn’t like the breakfast at all"
Плюси: "Service was excellent. Amenities excellent. Food good. Entertainment system very good!"
Мінуси: "In business class the room for feet was too narrow. One of our seats had the metal framing in middle of my back bothersome."
Мінуси: "Missed transfer, despite assurance before takeoff."
Плюси: "My wife and I ran from our connection all the way from one end to the other and the crew could tell. They said after I stow my carry ons to corn to the back and get a drink and use the bathroom to cool down as we were just about to take off to taxi to the runway. The crew was absolutely great and the I. Flight entertainment and food was great. We just wish our luggage had made it back too. We are still waiting to see where our luggage is - if in Europe still or Dallas."
Мінуси: "I would say that other passengers had their kids behind us and they kept screaming and kicking our chairs. We told the woman to tell her kids to stop but all she said was “they are a child” when all they needed to do was just tell their kid to stop. Flight attendants saw and knew but I don’t know what they could do to help when they can’t help with bad parenting. I wish there was a clear way to upgrade to first class on a trip as it was difficult to find out how."
Плюси: "The boarding was fast and effective"
Мінуси: "The plane arrived late and I had to rush through Munich airport to make the connection. But the luggage arrived with me."
Плюси: "Staff were amazingly helpful n friendly. Food was yummy."
Плюси: "Caring staff, nice TV screens, good food."
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "Flight was fine."
Плюси: "See comments above."
Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "on time service"
Мінуси: "I traveled to Italy for Vacation. Both times, LH925 on 1st May from Heathrow to Frankfurt was delayed by 20 Mins. and TReturn on 9th May, LH327 from Venice to Frankfurt was delayed by 20 Mins. Late arrivals caused extra stress on Connections and We had to run across the airport to catch the connecting flight. Flight getting delayed both ways makes me rethink about LH Flights. I will be careful and wont like to travel on LH ."
Плюси: "Very comfortable sleep Crew attentive"
Мінуси: "Food not worth the first class ticket"
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."
Мінуси: "Nobody was cooperative to reschedule the fly for normal price we have to bay one way tickets"
Плюси: "Everything went fine."
Мінуси: "Leg space is tight"
Плюси: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Плюси: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Плюси: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Мінуси: "Nothing,just the seats. Cleanliness was perfect"
Мінуси: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Плюси: "Decent price for economy comfort seat, 4A."
Мінуси: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Плюси: "Muslim food"
Плюси: "Food was great, enjoyed watching videos, staff very profession and friendly."
Мінуси: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Мінуси: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Мінуси: "The KLM crew are always great serving and treating you. Well above many other airlines."
Плюси: "Just as I expected. And I made my last connection easily."
Мінуси: "Don’t be late"
Плюси: "Reasonable space in economy class seats"
Мінуси: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Мінуси: "Too hot inside the aircraft"
Плюси: "The crew is really welcoming"
Мінуси: "The seats are too narrow and a bit too hard"
Плюси: "Cabin facilities"
Мінуси: "They didn’t bring one of my bags"
Плюси: "The crew were really helpful with people who had tight connections because of the delayed flight"
Мінуси: "I wish they had WiFi"
Мінуси: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Плюси: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Мінуси: "No downsides at all"
Мінуси: "lost baggage"
Мінуси: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Плюси: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Мінуси: "I would have to dream something up."
Мінуси: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Плюси: "Crew was very friendly. Nice that wine was served without charge."
Мінуси: "Announcements from the cockpit were hard to hear. Food has been better in past."
Плюси: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Мінуси: "Except for the man next to me - great!"
Мінуси: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Мінуси: "You are almost always late!"
Плюси: "Good services!"
Плюси: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Мінуси: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Мінуси: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Плюси: "Fabulous trip with friendly, helpful staff"
Плюси: "Bording was good and general flight ok"
Мінуси: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Плюси: "The flight crew was nice. Plane departed/arrived on time."
Мінуси: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Плюси: "Flight crew; legroom even in cheap seats."
Мінуси: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Мінуси: "Bag was lost"
Плюси: "Very friendly and helpful personnel."
Плюси: "My bagage broke"
Мінуси: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Мінуси: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Мінуси: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Мінуси: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Мінуси: "old plane, tight and uncomfortable"
Плюси: "Very little if any."
Мінуси: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Плюси: "That we didn’t crash"
Мінуси: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Плюси: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Мінуси: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Плюси: "Flight attendants were friendly, but they only had limited resources to work with."
Мінуси: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Плюси: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Мінуси: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Мінуси: "I slept didn't have snack offered and no entertainment"
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Мінуси: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Мінуси: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
Мінуси: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"
Авіакомпанії, які здійснюють рейси з Бразилії до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Бразилії до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Бразилії до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Бразилії до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Бразилії до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Бразилії до Києва з гнучкими умовами