Мінуси: "We were late, no TV screens, bad food and I can go on and on"
Мінуси: "Hotel for passengers"
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Мінуси: "More space and room seating"
Плюси: "Flight between Atlanta to Istanbul was good with ample leg space."
Мінуси: "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."
Мінуси: "Seats are uncomfortable, not enough leg room."
Плюси: "Everything! Food was amazing!"
Плюси: "The crew is phenomenal"
Мінуси: "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
Плюси: "Good food, great crew. Free beer."
Мінуси: "Too cramped. More so than other airlines, or is it just me getting older?"
Плюси: "Perfect service. Perfect food. Best lounge. Flawless"
Плюси: "I liked that I had knee space which made he more comfortable. There was a lot great movie options. The food was good."
Мінуси: "The air in the plane was smell."
Мінуси: "Seats were cramped for an international, 10 hour flight"
Плюси: "On time departure and landing"
Мінуси: "My mother was not provided with wheelchair at the Istanbul airport"
Мінуси: "Took them too long to pick up the trash ..."
Мінуси: "The food was a bit tastless"
Плюси: "Flight attendants were friendly and made the experience more pleasurable. Food was alright, however could have been better."
Мінуси: "Delay in departure."
Плюси: "Everything is included! No extra fees!"
Мінуси: "bus service to the plane"
Плюси: "I like the food and the service plus the entertainment on the Telvision"
Мінуси: "Excellent 10.0 Feb 6 2016 The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."
Плюси: "The flight attendants were helpful and did extra to make the experience more enjoyable. They served with warm and sincere smile. Service and food were good."
Мінуси: "Comfort seats are missed greatly. Boarding area and process should be revised/reviewed for improvement."
Плюси: "Crews were cooperative."
Плюси: "Excellent Service & On time Schedule"
Мінуси: "Istanbul Airport Rest Rooms were not clean"
Плюси: "I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time."
Плюси: "the Boarding at ATL airport was catastrophe!!!!!!"
Плюси: "Entertainment was good and interesting. Food was interesting and I did not go hungry"
Мінуси: "Seats too close for taller people to sleep with any comfort.....almost miserable"
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Мінуси: "Everything was high level"
Мінуси: "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."
Плюси: "Service was great. Staff was polite, and I didn't see anyone get beaten or get dragged off the plane."
Плюси: "Everything was great! Nice service, good food, enough space, I was impressesd! Congrstulations!"
Мінуси: "I liked everything, no dislikes."
Плюси: "food service and flight attendants were really nice"
Плюси: "Turkish airline was a nightmare with customer service!"
Плюси: "Excellent entertainment + decent food"
Мінуси: "Food choices should have been better..."
Плюси: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Мінуси: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"
Плюси: "As good as long flights can be."
Плюси: "Friendly staff good service."
Мінуси: "The grill chicken served for dinner was cold."
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Плюси: "There were plenty of entertainment options."
Мінуси: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."
Мінуси: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."
Плюси: "Friendly crew excellent food"
Плюси: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Мінуси: "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac."
Плюси: "New plane with great entertainment system."
Мінуси: "Connection in Istanbul slow. Airport busy and poor ac. Missing luggage experience bad at tlv airport. Took more than 2hrs to leave customs area after filing claim."
Плюси: "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."
Плюси: "Nice crew, clean plane"
Мінуси: "Flight was 2 hours delayed- late to my connection so luggage was lost and I was 3 days without luggage."