Worst airline ever. Missed connecting flight because of Turkish Air ineptitude and my children were stranded in Istanbul airport for 12 hours. In order to access the hotel that Turkish Air provided, they had to each buy a 50E visa to leave the airport. The hotel was an hour away. There was no food and no drink available. Customer service was incredibly rude and unprofessional throughout. Never ever ever again.
Turkish Airlines have done well for us. I like the little art history lectures in the available videos! Also like the food, and the Turkish wine.
Плюси: "On time"
Плюси: "The crew and the seat !"
Мінуси: "The food because of coronavirus the service was scaled back"
Плюси: "Comfortable seat."
Мінуси: "Crew seemed to be having an off day. Not as organized and we’re rushed."
Плюси: "Efficient and on time."
Мінуси: "All fine."
Плюси: "Food is not bad"
Мінуси: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Плюси: "check in..Gatwick S."
Мінуси: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Мінуси: "The temperature on board was extremely hot! Add this to body odor and you get a terrible flight."
Плюси: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Плюси: "Service and attentiveness"
Плюси: "Good crew. Clean"
Мінуси: "A little late"
Плюси: "Entertainment options good"
Плюси: "Largely pain free experience"
Плюси: "Lounge in istanbul is probably the best I have ever experienced worldwide"
Мінуси: "Chaotic boarding with no priority system and allow too many cabin luggage that it was difficult to put my own little computer bag. Movies selection can be improved"
Плюси: "Great hospitality for a reasonable price - crew very attentive"
Плюси: "Crew was very helpful & friendly. Cabin was well pressurized."
Плюси: "Flight cancelled on whim of pilot due to a single faulty toilet."
Плюси: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Мінуси: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Плюси: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Мінуси: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."
Мінуси: "I could not use my ticket I was trying to extension date but customer services terrible"
Плюси: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Мінуси: "The leg room was a bit limited on long flight."
Плюси: "It went all ok except the space between rows"
Мінуси: "Slow service by crew and space between seats"
Плюси: "Efficient and pleasant. Affordable and most importantly very clean!"
Мінуси: "Old style lie flat (but not horizontal) seats"
Мінуси: "same, boarding crew was not friendly, and it took a while for boarding."
Мінуси: "Not enough movie varities."
Плюси: "Arriving safely"
Мінуси: "Seats horrible, food not eatable, poor service"
Мінуси: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Плюси: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Мінуси: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."
Плюси: "The seats reclined very far and were super comfortable! I never sleep on planes and I slept the whole 13 hour flight. The staff was so friendly and made sure you were as comfortable as could be. The food was delicious and they give you a menu so that you can make a selection."
Мінуси: "One of my meals they ran out of the pasta so I had to eat rice meal instead. Nothing too crazy but I was a little disappointed."
Плюси: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Мінуси: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
Плюси: "Happy with all services"
Мінуси: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Плюси: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."
Плюси: "Good smooth flight, decent food, good movie selection."
Плюси: "The entire inflight experience was great from start to finish."
Мінуси: "I approached the Transfer Desk when there was no line and asked the person working if it was possible to switch to an exit row seat because of my height. The man helping me lied to my face and told me that he could not make the change because the flight was full. when I got on the plane, there were over two dozen empty seats. It was very clear that he just did not want to invest the few seconds it would take to address my concern, or give me a credible reason why he could not make the change."
Плюси: "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is firstname.lastname@example.org. Thanks"
Плюси: "Staff was great."
Мінуси: "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."
Плюси: "The entertainment choice and availability of USB port for charging was excellent."
Мінуси: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
Плюси: "Other than the late departure, everything else was excellent."
Мінуси: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"
Плюси: "surpassed our expectation"
Плюси: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Плюси: "Clean, orginzed, professional pilots"
Мінуси: "Too hot, few meal options"
Плюси: "Food was fantastic. There were no delays. Very enjoyable."