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Not 4-star check in
The concierges were wonderful people and breakfast was nice.
I arrived after 12:00 and was told that a room at my level was not available while others were allowed to go to their rooms. I asked if I could be called or texted when it was available, I was told no, I just needed to keep coming back and asking. That is not 4-star service. I found out later from a friend that she was told the same thing, but she told them no, I want a room now, and she was given one. On top of that, the rooms are very small for a 4-star hotel. I won't stay there again.
The facilities were excellent. The kids loved it. The hotel is very central great location. Staff more than happy to help with any request.
The only problem was that Breakfast was very expensive other wise it was brilliant.
Horrible location, rude staff
Comfortable and relaxing
The amenities and breakfast buffet
Walking distance to Tivoli Gardens. Had a great time there. Rented bicycles from the hotel which was convenient. Our kids really enjoyed the pool. Breakfast was nice, but need to go early. If get there after 9am, then it is extremely crowded. The sushi restaurant on the 12 floor was exceptional.
A bit pricey for the size of the rooms. We had a room with a queen size bed and a pull-out sofa. With the pull-out sofa, there is barely enough room to walk from the door to the window.
Good value. Good location.
Housekeeping a little lax, but not terrible.
Nice hotel, but not the level of service you might
Rooms were pretty nice and clean Location was not bad, just a 10 minute walk to central station
Housekeeping was very poor. They just make your bed and replace towels...glasses were not replaced. Trash was never emptied. Minibar items never replaced. Also frosted glass door to toilet was strange and awkward. I'm all for open modern design but not where you are sitting on toilet and you can be seen.
Not a good place to stay
The room is reasonably clean
Staffs are unfriendly, no smile for anyone! Trying to up sale to guest upon arrival. I arrived early, room not available til 3p so I asked if they can store my luggage until room is ready they were obviously annoyed by such request.
Great location - close to train station and Tivoli.
Walls were thin and the door did not shut properly unless pushed hard.
The bus was very conveniennt and despite the closeness to a busy route it was very quiet
There was no really comfortable area to relax
Hotel is new and stylish
The hotel is situated in a unpleasant location.
Excellent hotel, brand new (three months ago opened) quite near the city centre, with state of the art gym (nautilus last generation machines), large swimming pool, and an excellent congress centre. I combined business and leisure the best way. The staff is super friendly and willing to serve. They also gave us the best non tourist places to eat, have coffee, shop. Definitely recommended!!!
Центральне розташування у м. Копенгаген, Район Нюхавн і Палац Крістіансборг в 5 хв на машині – обирайте Tivoli Hotel для своєї подорожі. Пропонуються такі вигоди: безкоштовний високошвидкісний (дротовий) доступ до Інтернету, цілодобовий бізнес-центр та експрес-виїзд. Плануєте захід у місті Копенгаген? готель, площею 53820 квадр. фут. (5000 кв. м), має конференц-центр. Самостійне паркування (за додаткову плату) є на території.
на основі 7 238 відгуків
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