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Location excellent. Good breakfast.
Seemed a bit shabby. Sofa in room had poor pillows and not comfortable. Very expensive breakfast. Not a great value - expensive for what you got. Odd shaped room. Neighborhood a bit sketchy with strip clubs, etc. Staff not very knowledgeable about restaurants, etc.
Loved the decor. Great location blocks from train station and Tivoli gardens.Fabulous but expensive breakfast.
Older bed, creaked as we rolled over. Loud street noise as a restaurant is just across the street. Room was very warm and because the street was so noisy didn't open the window.
Location was good
Noisy hallway Noisy neigjbours sewer smell in room Tiny room Mattrass felt too soft and had a big trough in the middle, like it was very old.
Our flight landed in Copenhagen super early (0700), so we were a bit nervous when we arrived to the hotel well before check-in time. The front desk was super welcoming and had a room ready for us immediately! Check-in couldn't have been any easier, and our stay was wonderful! We were able to drop our bags in our room, and begin roaming the city (all within walking distance) immediately. There is plenty of room to lounge around either inside or outside on the beautiful terrace. We only ate breakfast there, but it was delicious and full of options for the picky eaters. Late night we grabbed a glass of wine at their bar and were offered fantastic recommendations by the bartender. They also had free organic apples every morning sitting by the front door for anyone to take. This place went above and beyond to make sure our stay was comfortable and pleasant. Some reviews complain about the lack of AC, but we had a room with a balcony overlooking the terrace, and a gentle breeze kept the room cool the entire time. Noise was never an issue for us either, and we slept quite comfortably at night. Other reviews also complain about the towels, but they were perfect and the bathroom was beautiful. 5/5 stars!! We hope to come back soon!
Nothing but good things to say about this place!
Location, service, food, spa
thin walls, creaky floors so you can hear your neighbors go down the hall and enter the rooms.
The staff was very professional and helpful.
While the hotel was very nice, you could easily hear noise from the hall and other rooms.
Very nice and cosy room
Very helpful staff, great location just a walk from the train station. Spa and sauna area very relaxing. Good value for money.
didnt like having to pay to use the sauna and the spa, thought that would be free.
Decor for lobby and room
The food served in the rastaurant in the evening is far to expensive regarding what is served. For example the "Tapas" plate costing 225 dk, consisted mostly of raw vegetables and there was not much food on the plate. Compared to restaurant prices and the quality of food in even middle range restaurants this was according to us not av reasonable price. Overall the food in the restaurant is not good, except the breakfast buffet which is ok.
Lovely rooms, very new and clean. The hotel staff is very friendly and the breakfast is great!
There where some junks in the street making a lot of noise at night but I would still very much recommend this hotel as I think the junks where just there because of the work being done to the building across the hotel.
The central location, good breakfast and the coffee/snack available during the day.
The noise outside the hotel from building works and bin emptying. Some of the crockery at breakfast were chipped, especially cups.
The Hotel staff went out of their way to be helpful and were very friendly. The room was very comfortable and very attractively decorated. Even though they were still doing some construction we were not inconveinenced or disrurbed at all. The Breakfast was excellant and bountiful. It is short walk to Tivoli and many other Copenhagen sites of interest. We would highly recommend this hotel as a best place to stay in Copenhagen. We can't say enough good things about the staff and the hotel!
Copenhagen is a very urban city with an apparently open policy towards drug use. There were people openly doing drugs on the same street as the hotel. This is not the fault of the hotel, as we witnessed this in other parts of the city. As in many Europena cities, the accomodations are not handicapped capable.
This is a "new" (i.e., renovated) hotel. The rooms are beautifully decorated. The breakfast is great. Great location.
The personel in general was very service/customer oriented and positive. Just the information that the hotel invited me for a free glas of wine or soft drink when I was ready for that makes you feel special.The style of the rooms was special and I liked it.
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