The flight attendant from SFO to Doha was amazing and so eager to serve
Sampler food this good is very heavy for a flight
I am deaf & travel alone to India & back to Seattle via Doha by Qatar Airways. They did an awesome services, very friendly and helpful. Since we wear masks all the time during the flights, How can the air-hostess communicate with me? I came to an idea that we communicate each other through texting on my phone which was very helpful! One negative comment is that there are no closed captioning for English movies & dramas on TV. It need to add accessibility for deaf people to enjoy watching during their flights. I will fly with Qatar Airways again in the future.
courteous flight attendants, great food, diligent attention to requests, clean, love entertainment options and the consistent notice of the planes advancement of flight(status of flight progress)
My TV screen was freezing, it was hard to navigate. Everything else was just excellent.
Мінуси: "The service was excellent. The food was sometimes a challenge for me but that is just my food preferences."
Плюси: "Crew was nice and attentive."
Мінуси: "I was disappointed that the middle seats were booked too. I was expecting the middle seats will be kept empty for social distancing purposes."
Мінуси: "Travel insurance that I purchased 80+ dollars was useless because I couldn’t use do anything to change my flight date"
Мінуси: "Everything and being on time and not loosing all my luggage"
Мінуси: "No comments"
Плюси: "Qatar airlines seat"
Мінуси: "Bigger lavatory in the plains"
Мінуси: "They do not understand the word priority at Doha airport. Business class passengers boarded last."
Плюси: "Service was okay."
Мінуси: "Could have been more customer focused!"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Мінуси: "Lights did not work, so diner was guessing whats was in the tray"
Плюси: "Everything was just average to poor."
Мінуси: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Мінуси: "For 1.5 kilo overwait I’ve been charged $65"
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "Nice,clean, efficient"
Мінуси: "The movie selection was not the best. There were a lot of choices but not that many newer popular ones"
Плюси: "Great service, friendly and helpful"
Плюси: "I was flying first time via Qatar and I am very impressed how excellent was everything."
Плюси: "The crew was friendly and helpful. And the food choices were good."
Плюси: "Hotel to freshen up was great idea"
Мінуси: "Visa took forever. Ended having only 2 hours at the hotel"
Плюси: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Плюси: "Very comfortable flight and crew"
Мінуси: "The plain was very old."
Плюси: "Excellent airport; always on time; good meals; excellent entertainment"
Плюси: "I was really impressed by how nice caring and wonderful were the flight attendants!!! Excellent service!!! Great food!!!"
Мінуси: "they pot me in another flight"
Плюси: "The check in crew needs training and learning the international rules Also they are missing kindness"
Мінуси: "Need completely replacement with expert crew"
Плюси: "Everything is good thank you so mach !!!!"
Мінуси: "The trays of water could come around more frequently"
Плюси: "best airline food ever"
Мінуси: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."
Мінуси: "Poor choice of inflight movies"
Плюси: "service, cleanliness"
Мінуси: "seats too narrow, but understandable"
Плюси: "Stuardess verry nice, exceptional"
Плюси: "Service and crue was good"
Плюси: "Comfort, entertainment, amenities"
Мінуси: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Плюси: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"
Мінуси: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Плюси: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Мінуси: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"
Плюси: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Мінуси: "Be more clear when explaining charges and fees including taxes"
Плюси: "I like Qatar service very much and that is why I fly with them most of the time."
Плюси: "Rhank you dear Qatar for excellent customer service"