Пошук дешевих авіаквитків до Віченца

Плюси: "Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals."
Мінуси: "Some slight delay in clearing up some catering equipment."

Плюси: "Same as first trip but this time the manager gave us some crackers and chocolate because we asked her to give us something to eat"
Мінуси: "Same as first trip but this time we were more mad and the food was like rubber we told the manager and she brought us some of the crews food and we still didn’t have any food because it smelled rotten"

Мінуси: "Food, quality of the food"

Плюси: "Smooth boarding and take off on time"
Мінуси: "Food could be better"

Плюси: "Comfort level was below expected for Emirates today, because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."
Мінуси: "Not sure why I wasn’t able to change my seat during check-in, this is usually standard. Other than that, the flight was fine."

Плюси: "Quick boarding. Attentive flight staff. Very quick disembarking."
Мінуси: "Bathrooms on plane a little messy. But that’s just careless passengers."

Плюси: "Pleasantly surprised by the meals. The crew were professional, attentive, and friendly. The seat I chose had plenty of leg space and I will select it again the next time I fly with Emirates."
Мінуси: "The toilet seat covers were finished so I spent a lot of time lining the seat with toilet paper."

Плюси: "Breakfast and lunch were both tasty"
Мінуси: "Had to wait an hour for our bags at BHX"

Плюси: "Both ways there was no food of preference. Preferred juices are short. Especiallyif you are tired and want to sleep on their food serving time, you don't get any till next serving even if you are hungry. I woke and informed the team that I would collect later, but they claim empty and gave No way the entertainment is updated to the latest titles. Have 7/8 months old movies listed."
Мінуси: "Carry more food and screw sone new movies."

Плюси: "It's time to check the competition."
Мінуси: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"

Плюси: "Great staff, great food, great entertainment, best possible international economy experience"
Мінуси: "Boarding process could have been a touch more organized, but not significant"

Плюси: "Everything was very good."

Плюси: "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
Мінуси: "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."

Плюси: "Everything."
Мінуси: "Nothing."

Мінуси: "I like it"

Мінуси: "Excess baggage kilo rate is much more expensive than most airlines"

Плюси: "The Services, crew, procedures, and the standards."

Плюси: "On time"
Мінуси: "Non"

Плюси: "Every thing"

Плюси: "Overall the experience was good! The Emirates team are thorough professionals."
Мінуси: "When we have connecting flights to other destinations, there should be a minimum time gap of 2 hours. We had only 1 hour and 25 minutes at Dubai to catch our India flight and our in New York started late by nearly an hour....worrying us! Though the delay was made good during the NY Dubai flight, there was no assurance from the Captain about this when we left NY....and we were doing calculations throughout the 14 hour flight!"

Мінуси: "After exhausting flight I don't know what else to say"

Плюси: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Мінуси: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."

Плюси: "Spacious plane. Comfort in Economy Class wascwonderful. Crew'a attention to the passengers wascexcellent."

Плюси: "Interior"
Мінуси: "Delays Always frustrating"

Мінуси: "Despite booking wheelchair assistance throughout, my parents did not get that benefit."

Мінуси: "Fantastic customer service and attentive staff"

Плюси: "A380 is spacious"
Мінуси: "my seat (head) was broken"

Плюси: "Very good service I love it"

Плюси: "Everything else was good besides the below content."
Мінуси: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Мінуси: "I watched only one movie, but the selection seemed good."

Мінуси: "The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long."

Мінуси: "We specifically reserved AVM meal option and couldn't get that on flight. It appears that it was not only us but many passengers who reserved AVM meal option were complaining about not getting one. On 14 hours long flight not getting a good of your choice is bad."

Плюси: "The seat was comfortable."
Мінуси: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."

Плюси: "good crew, prompt timing, good food"
Мінуси: "long transit in Dubai"

Плюси: "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
Мінуси: "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."

Плюси: "Food, service and the crews behavior to be honest I'm very satisfied from that flight so I recommend all my friends to try once on Emirates. I really appreciate for the services."
Мінуси: "There is nothing to mention that I didn't like it everything was on time."

Плюси: "Nothing"
Мінуси: "The crew was not cooperative and the AC was hot especially in the first 3 hours"

Плюси: "EXCELLENT QUICK SERVICE. CREW WERE FRIENDLY & ALWAYS SMILING. KEEP IT UP."

Плюси: "Excellent all the way."
Мінуси: "Nothing"

Плюси: "Nothing"
Мінуси: "The location of the seats were next to the meals area and it was really noisy right throughout the flight. I couldnt sleep at all. The female staff were grumpy and werent friendly at all. Such an anti-climax flying an A380-800."

Плюси: "Excellent service by cabin crew especially Wail"
Мінуси: "Nothing"

Плюси: "SEATS very comfortable. Timings very accurate other than the weather delay. Staff very courteous. Food is great. Aircraft is equipped with every possible thing"
Мінуси: "Internet didn't work at all"

Плюси: "Entertainment was fantastic. Flight was on time"
Мінуси: "I had the sticker on my chair but was left without meals on all occasions. This happened previously as well and all I got was a sorry we forgot."

Плюси: "Great service, great food."

Мінуси: "The gate was changed but I was not aware of any notification. We waited in the boarding area for a long time and an excessively long time on the bus to the plane - over 30 minutes. This leg of the flight is subpar for Emirates and I can't help but feel that is because the final destination is an African country."

Плюси: "Service and Quality"

Плюси: "The cabin crew were extremely friendly and nice. I've never seen a pilot walk around an airport terminal and apologise for a delay in take-off. True class!"
Мінуси: "I didn't like having over a three hour delay for my flight to Auckland. What made this really difficult was that they kept pushing it back in increments - flight was scheduled for 11:35pm AEST, moved to 12:35pm AEST, and then out of no where went to 3:00am AEST. The actual airline didn't do anything to compensate for such a large delay - just had to sit at the gate and wait an additional 4 hours."

Плюси: "Comfortable seating, a good range of convenience even in economy such as free WiFi, facility to charge devices, excellent range of entertainment and pleasant customer service."
Мінуси: "Nothing not to like. Excellent."

Плюси: "It was very convertible...seats very spacey you can starch your feet all the way....service was excellent ....entertainment excellently...and the most amazing it was the rate very responsible and cheap...I will love to fly the emirates airline anytime"

Плюси: "The crew were personable and the chocolate that was offered near the end of the flight was a nice touch."
Мінуси: "Cramped, cramped, cramped!!!!! The seat pitch was just so uncomfortably short so much so that when the person in front of me reclined his seat, the TV screen was a mere 1-2 feet away from my face making it impossible to watch anything without getting crossed eyed or a headache. This unfortunate situation has influenced this review greatly particularly because this wasn’t a 2 hour flight but a long haul one."

Плюси: "Attendants were very pleasant and helpful"
Мінуси: "The plane was extremely cramped as the seats reclined so far back that it rested on my knees. It was extremely difficult to keep my seat back up which created an uncomfortable angle for my back on a 9 hour flight. The cabin was extremely warm and there was little airflow. The airline also lost our luggage"

Мінуси: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Плюси: ";Flight attendants very attentive;"
Мінуси: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."

Плюси: "plane and crew were fine. Didn’t use any entertainment."
Мінуси: "checked baggage fee at airport exorbitant."

Плюси: "great flight"

Плюси: "Everything was perfect"
Мінуси: "Everything"

Плюси: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Мінуси: "I travel a least 5 times a year and Kayak is always my option."

Плюси: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Плюси: "Everyone was so nice!"
Мінуси: "There was nothing I didn’t like."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Amazing staff .."

Мінуси: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Плюси: "The service and food are very good."
Мінуси: "Tight space for business class."

Плюси: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Мінуси: "Hmm!"

Мінуси: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

Плюси: "Very attentive to children at boarding and in-flight."

Плюси: "Flight was comfortable and crew was second to none. They were very attentive and courteous."
Мінуси: "Nothing."

Плюси: "The crew is rude"
Мінуси: "40 min delay"

Мінуси: "flight and luggage deliver delayed. Missed meeting as a result"

Плюси: "It was quick and the crew was really nice!"
Мінуси: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Плюси: "A+."

Плюси: "Short flight"
Мінуси: "The tram ride to the plane"

Плюси: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."

Плюси: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Мінуси: "Everything was good."

Плюси: "Getting off the plane after 11 hours of turturous discomfort."
Мінуси: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Плюси: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Мінуси: "Not sure why loading is not by aisles, seems not that efficient"

Плюси: "Nothing"
Мінуси: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Плюси: "Flight was good and comfortable"

Плюси: "The trip thank God was not a long flight."
Мінуси: "Crew was not very nice unfortunately."

Плюси: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."

Плюси: "Very clean"

Плюси: "Food was adequate for economy. Free drinks on trans-Atlantic flights are a nice perk. Cabin crew is friendly."
Мінуси: "Flight was delayed due to incoming aircraft. It was probably not the airline's fault. Berlin Tegel gate area is too small for international flight - not enough seats and nowhere else to wait after security."

Плюси: "only a short 1 1/2 hr flight but the attendant was wonderful."
Мінуси: "only problem was with the pull out tray. We were in a bulkhead seat and my husbands tray was loose and tilted and his juice spilled all over. The attendant was very good and helpful in cleaning up. Think that the trays should be checked and tightened if necessary."

Плюси: "The flight itself was good, smooth."
Мінуси: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."

Плюси: "Excellent Amount & Quality of Asian Vegetarian Food"
Мінуси: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"

Плюси: "Aircraft was clean and spacious with ample leg room."
Мінуси: "Food was mediocre. Timing of delivery could have been better balanced."

Плюси: "Onboard crew was great and communication was excellent."
Мінуси: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."

Плюси: "good entertainment and many options on the tv"
Мінуси: "The seats are very uncomfortable"

Мінуси: "On 4/23/2016 I missed connecting flight from Zurich to Zagreb because Miami - Zirich flight delay and horribly slow security in Zurich. To make the issue worse "somebody" (???) automatically deleted ny return ticket portion."

Мінуси: "When it was time to board, they just said we'll start with rows 1-15 then 16-30. However, they just let everyone stand in line and go as the line was started. It would be nice if they announced rows 1-15 and then announced the second set of rows so at least everyone knew when to go. It just seemed unnecessarily confusing to me."

Плюси: "The skillful pilot landed so perfectly I thought we were still in the air. Perfection!!!"
Мінуси: "The flight was full and thanks to a rather oblivious person at check in everyone had a ton of luggage. As a result, the rearranging of all belongings delayed us significantly. We landed when I was supposed to be on my connecting flight. Thankfully the other aircraft waited."

Плюси: "On time leaving and arriving"

Плюси: "Clean. Elegant. Modern. Very friendly. Food above average."
Мінуси: "It's always very hard to upgrade to business class. And the Swiss Miles & More website is not very user friendly to navigate"

Плюси: "The flight attendants were great. I enjoyed the food and refreshments served. The entertainment system worked well."

Плюси: "Your crew was excellent and attentive. Nice difference from most US domestic airlines"

Плюси: "Flight was normal"
Мінуси: "The crew need to be a little more humble. In zurich looks like the crew was stressed out ( at tge gate of my flight)"

Мінуси: "Horrible transfer experience. Flight was delayed, transfer bus was delayed, everything poorly handled and communicated. And, by the way, food was completely mediocre"

Плюси: "I liked the crew. They were nice and helpfull. They served drinks, and snacks very often. Pleasant experience with Swiss flight."
Мінуси: "I didn't like the time that took from Zuruch to Chicago, almost 10 hours. It would be nicer to short this time:)?"

Плюси: "Comfortable Business Class seats. Excellent food."

Плюси: "Food! A real dinner on a 2.5 hour flight! Turkish delight treat for all after boarding."
Мінуси: "No in-fligh entertainment."

Плюси: "I see complaints from the other passengers about no USB available? Which isn't true. There were USB plugs next to the TV screens in front of the seats."
Мінуси: "One of the passengers on my flight had brought a child age 6-7 that was non-stop losing it's mind. Kicking and screaming. No one seemed to say anything or offer anything to the child or parent to make it stop but maybe there was a language barrier? That was my only complaint."

Плюси: "Everyone was nice"
Мінуси: "No USB charger!"

Плюси: "Flight was at 60% capacity, I had an entire row for myself. Boarding was prompt and the crew was polite."
Мінуси: "I was asleep and the server didn't give me food. There was no option for the movie, it was fairly boring The seats were small"

Плюси: "Everything went very well. The food was fantastic. Just too warm on the plane."

Плюси: "Flight attendants"
Мінуси: "Food and drink choices were terrible, disorganized boarding process"

Плюси: "Very polite air hostesses, clean cabin, nice small meal"
Мінуси: "No adequate room for lega"

Плюси: "I loved the food and the movies that were available. Especially with such a long flight, it's good to be kept entertained"
Мінуси: "Space was a little tight, as well as the boarding process was not in order. Everyone was allowed to go in at once regardless of the group or where the seat was and that was a little frustrating."

Плюси: "The crew and food were great. They always are."
Мінуси: "Their planes are always really rickety and old. You bounce around a lot. I've gotten airsick on them before, the only airline that I have gotten motion sickness on."

Плюси: "everything was as scheduled, very good flight attendants, good food choices"
Мінуси: "i didn't like all the food but they had many choices"

Плюси: "The plane was late for operational reasons - the team made efforts to make the delay as short as possible."
Мінуси: "The plane is really old - I could not adjust the air flow above my seat since it was broken."

Мінуси: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"

Мінуси: "Food had only beef options"

Плюси: "One of the flight attendants was rude"

Плюси: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Мінуси: "Hot, like super hot, in the aircraft. It was horrible."

Мінуси: "Personal and service were grea!"

Плюси: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."

Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Мінуси: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Плюси: "Aeverthing"
Мінуси: "There was a long line at the very hot sleeve leading to the aircraft, in Istanbul. If the ground team know that this is the case they should slow down the boarding at the gate. The sleeve at the destination, Venice, was air conditioned"

Плюси: "Great hospitality for a reasonable price - crew very attentive"

Плюси: "I’ve flown Many airlines in the past but my experience with Turkish airlines was wonderful. The only bad thing was that there was a lot of turbulence. The staff were super helpful, every time you asked for something they provided quickly. The seats were spacious. Great flight entertainment tons of movies to choose from. Food was yummy. Will defenitly fly with Turkish air in the future."

Плюси: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Плюси: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Мінуси: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Плюси: "Crew was very helpful!"

Плюси: "They crew were very pleasant and polite. It was one of best flights I have had internationally"
Мінуси: "The heavy turbulence but, that's beyond their control"

Плюси: "Good service and in flight entertainment; excellent prices on tickets."
Мінуси: "Disorganized boarding process Scheduled departure time should be earlier; otherwise, long wait at airport."

Плюси: "The crew"
Мінуси: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian. My Screen was broken."

Мінуси: "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."

Мінуси: "It was too warm and the seats had very little legroom"

Мінуси: "I like everything"

Плюси: "Friendly crew Good food Clean plane"
Мінуси: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Мінуси: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"

Мінуси: "Very hot inside the plane"

Плюси: "The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines."
Мінуси: "No complaints"

Плюси: "Nothing, sorry!"
Мінуси: "The middle seat that I got. The first 30min the plane was super hot plus it was very hot outside. When I boarded the plane, I asked if there were any exit row seats open. I was told no. I sat down 5 rows or so behind the exit. 15 min later the attendant started moving children from the exit rows to different seats. I raised my hand to be placed in the exit row but was ignored. The flight attendants were slow and rude. I asked for two white wines with my food, and was looked at with disgust. I was told that I can have one, and when I finished it, I could have the second one. I said ok. Well 30 MINUTES later I touch the attendant button and no one came. Finally after 5 min someone came to take my order. She quickly came back and said they were out of wine. This was a very disappointing flight."

Плюси: "The meals were delicious The crew was so kind and paid attention to detail They passed gifts out during flight They made sure our needs were met The best airline experience I've ever had"

Плюси: "Service and food"

Плюси: "Crew was very helpful and nice."

Плюси: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"

Плюси: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Мінуси: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."

Плюси: "Food was great. Crew was awesome. Quick boarding."
Мінуси: "It was very hot on the plane for the majority of the flight."

Плюси: "Aircraft good, crew members respectful, food was good."
Мінуси: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"

Мінуси: "the coach seats are really cramped--especially for a 13-hour trip; need to get rid of the buses that take passengers to/from terminal to airplane--wastes precious time with short connections"

Плюси: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Мінуси: "Nothing to complain about honestly."

Мінуси: "The crew was very professional and helpful"

Плюси: "The crew was friendly and efficient"
Мінуси: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."

Плюси: "Food"
Мінуси: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Мінуси: "delayed!"

Плюси: "Unfortunately for Turkish A. the plane was less than 1/3 full...tourism to and from Turkey seems to be way down for a number of reasons. That made it spacious coupled with a relaxed pace of passengers and crew. The lunch served was quite tasty and satisfying. No hassles about carryons weight or size. Electronics aboard seemed to work fine for those interested."

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Плюси: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Мінуси: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Плюси: "Nothing this was a nightmare."
Мінуси: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Плюси: "Loaded plane from both ends, giving fast boarding time."
Мінуси: "Limited entertainment on this short flight."

Мінуси: ":)"

Плюси: "Good"
Мінуси: "Standard"

Плюси: "Loved the snack choice"
Мінуси: "No complaints"

Плюси: "On time"
Мінуси: "Nothing"

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Мінуси: "No difference between Business class and main cabin."

Плюси: "Everything!! Flight was great!!"

Плюси: "It was ok"
Мінуси: "Nothing"

Плюси: "Ewerything"

Мінуси: "The seats were uncomfortable."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Only the fact that I got lucky with a exit seat with leg room. That's it."
Мінуси: "There was no update on the status of our connecting flight. The pilot gave an update of other flights except for ours but it caused a bit of confusion. Some people even had to missed there flights altogether! Lufthansa, from the 4 times I have flown with them always seems to be late with no sense of urgency. Ultimately after arriving in Venice, I get an email that my bags did not make it, yet I was told by the boarding agent that the plane was still loading our bags."

Плюси: "Service"

Плюси: "Nice staff...."
Мінуси: "All good"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "Price was right."
Мінуси: "Just as bad as on any other airline these days."

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Плюси: "Main issue was the food was not as expected, it was a problem with kids food. Entertainment was also with No update movies, more of them classic or old."

Мінуси: "Kosher snacks were missing.."

Плюси: "Allowing people to cut in line No security No help Nothing dine"
Мінуси: "No communication No concern Hot tired hungry"

Мінуси: "Delays and boarding"

Плюси: "Short flight"

Плюси: "The flight crew was friendly and attentive."

Плюси: "Short easy comfortable flight."
Мінуси: "Nothing to complain. Thank you for the great service :)"

Плюси: "N/A"
Мінуси: "N/A"

Плюси: "Everything is great. The airplane, staff, and their terminal at the airport"
Мінуси: "I can't find anything bad about me experience with Lufthansa."

Мінуси: "Stewardesses gave attention to other passengers and ignored me"

Плюси: "Easy flight, punctual, comfortable seats."

Плюси: "A good and safe flight. Professional crew. No complaints"

Мінуси: "Our boarding was scheduled for 1:45pm But crew arrived @ 1:45 And it took them 30 minutes to actually star boarding So we were 30 minutes late to Frankfurt and missed our flight"

Мінуси: "UNFORTUNATELY, WE DO NOT FEEL VALUED BY LUTHANSA. IT IS CLEAR THAT ONCE WE PAID FOR OUR TICKETS, WE BECAME JUST A NUMBER, AND NOT VALUED CUSTOMERS. WE SINCERELY HOPE AND EXPECT THAT OUR RETURN FLIGHTS BACK TO PHILADELPHIA, PA WILL BE FAR MORE COMFORTABLE AND STRESS-FREE. AS WE LOOK TO BOOK FUTURE TRAVEL PLANS, HOW WE WERE TREATED ON PAST TRIPS INFORMS OUR DECISIONS ON WHICH CARRIER WE SELECT OR RECOMMEND TO FRIENDS AND FELLOW TRAVELERS. THANK YOU FOR THIS OPPORTUNITY TO VOICE OUR CONCERNS. MARIO AND MAE STEPHENS"

Плюси: "The seats had more space than the long 11-hour flight."
Мінуси: "We got to board using the bus which is really annoying. The food was a bag of M&Ms. Sometimes they give you an Italian newspaper during this flight: not this time."

Плюси: "N/A - entertainment was not an option"
Мінуси: "N/A - entertainment was not an option"

Плюси: "Standard 50 min flight."
Мінуси: "Tap water wld have been Preferable to mineral water"

Плюси: "Exelent fly, service"

Плюси: "Friendly staff"

Плюси: "Crew friendliness, flight quality"
Мінуси: "seat discomfort"

Плюси: "food, wine, came by with water all the time to keep us hydrated on a 10-hour flight. friendly service"

Мінуси: "The Kayak ticket did not assume the luggage and we had to pay additional EUR 60 on the already pricey ticket - I think Kayak should clearly state that the luggage is not included once it does the ticket sorting based on the price!"

Плюси: "Nice stuff, clean board"
Мінуси: "food was very spicy and not tasty"

Мінуси: "legroom legroom......:("

Плюси: "I loved the seat pods. I work for an airline, and our business class pods are not as nice."
Мінуси: "nothing"

Плюси: "All"

Плюси: "Quick Trip, Friendly Staff"
Мінуси: "Spacing of seating due to covid."

Плюси: "Friendly crew"
Мінуси: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Плюси: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Мінуси: "I really expected more from Austrian airlines."

Плюси: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Мінуси: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Плюси: "Food, in particular the vienna coffee choices were imprewsive."

Плюси: "The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows."
Мінуси: "Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!"

Плюси: "Seat ok typical. Non busy flight lots of room"
Мінуси: "Food was poor"

Плюси: "The crews are very polite."

Мінуси: "Cold"

Мінуси: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."

Плюси: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Мінуси: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Плюси: "Medical help"

Мінуси: "I had a weelchair and nobody assist me in Viene in Austria"

Плюси: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Мінуси: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Мінуси: "Difficulty getting to flight"

Мінуси: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."

Плюси: "Not much!"
Мінуси: "No one available nor willing to help with checking process. Told to just try the checking machines."

Плюси: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Плюси: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Мінуси: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Мінуси: "May bags didn't make the transfer and were sent on to me the following day."

Мінуси: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Мінуси: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Плюси: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Мінуси: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

Плюси: "On time departure, friendly staff"
Мінуси: "GET AN AGREEMENT WITH GLOBAL ENTRY"

Мінуси: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"

Плюси: "That is was on time!"
Мінуси: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Плюси: "The air crew service"
Мінуси: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Плюси: "Ground crew was very kind"
Мінуси: "My ordered vegetarian meal was missing on the way back :("

Плюси: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Плюси: "Friendly staff"

Мінуси: "The flight was delayed but due to efforts of the pilot we were on time!"

Плюси: "proff handeling of sick person !Othervise quiet and nise trawel!"

Плюси: "Everything was going to at"
Мінуси: "Nothing"

Плюси: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Мінуси: "No tv, maps or entertainment at all."

Плюси: "The crew"
Мінуси: "The food and the boarding at Vienna airport"

Мінуси: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Плюси: "The venue was overall ok"

Мінуси: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Плюси: "Flight crew was pleasant, calm, and efficient."

Плюси: "Food, entertainment."
Мінуси: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."