Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Vatican
|листопад||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 4%.|
|грудень||Найпопулярніший час для перельоту – ціни у середньому вищі на 11%.|
Середня ціна (в обидва боки)
|₴5 994||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴4 038||або менше|
Вигідна ціна (в один бік)
|₴2 464||або менше|
Авіакомпанії 2 та Ryanair наразі не стягують додаткову плату за змінення або скасування бронювань авіаквитків до Vatican. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
Прямих рейсів до Vatican немає. KAYAK рекомендує переліт в аеропорт Рим Міжнародний аеропорт імені Леонардо да Вінчі (FCO), розташований на відстані 20,55 км із Vatican. Тут можна орендувати автомобіль або взяти таксі.
Найближчий аеропорт – Рим Усі аеропорти, ROM (3,55 км). Інші аеропорти неподалік – це Рим Аеропорт Рим-Чіампіно (CIA) (16,36 км), Рим Міжнародний аеропорт імені Леонардо да Вінчі (FCO) (20,55 км), Перуджа Sant Egidio (PEG) (132,74 км) або Пескара Liberi (PSR) (154,45 км). KAYAK рекомендує переліт в Рим Міжнародний аеропорт імені Леонардо да Вінчі.
|Рейси з Одеси||2 год. 37 хв.|
|Квитки від Київ||2 год. 47 хв.|
|Рейси з Харкова||3 год. 10 хв.|
|Рейси з Львова||2 год. 14 хв.|
За нашими даними за останні 72 години, найдешевші авіаквитки за маршрутом Vatican — Україна коштували ₴1 199 в один і ₴1 016 – в обидва боки (переліт Київ – Vatican). Найбільше квитків було придбано на рейс Київ – Vatican (найнижча ціна за останні 72 години — ₴990 за квиток туди й назад).
Аеропорт Рим Міжнародний аеропорт імені Леонардо да Вінчі розташований за 21 км від центру м. Vatican. Див. карту
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Vatican, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Vatican протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Vatican ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Vatican за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "I tried for 3 days after I booked my flight to pre pay for 2 mid size bags we were going to check for the flight. In the 10-15 attempts or so, none of them ever went through. I tried everything I could, until finally giving up. I figured I could try my best to explain at the airport. Terrivle plan. The airport charge for 2 bags was 65 euros each! More than the cost of the one way flight! Nobody could help at the airport despite me explaining in detail that I had tried multiple times to book online to save $. Seats were smallest I've ever been in, lines were extremely confusing and unorganized in boarding, and the air conditioning wasn't working. Will never fly wizz air again"
Плюси: "On time at least"
Мінуси: "Very cramped flight. Left waiting a long time on the stairs before boarding."
Мінуси: "Wizzair has a huge problem with time-management. Its very important especially you are landing in another country at late evenig and have to make a detour. Last time I missed my last train to another city because plane landed late."
Плюси: "None of the seats reclined, even the premium seats you pay extra for. I know since I payed for them. Seats are very hard and the boarding process is the worst. They march you out after already standing in the terminal, since there are no assigned seats (typical low cost). I payed for a assigned seat extra, but still had to wait in line, just the one for priority. Then once you go outside of the terminal, you wait again in the weather until they allow everybody to board at same time (not sure how the whole priority line works, since you only get priority to get out of the building). Seats where very hard and did not recline (something you are not worn about when you buy the ticket). The seats were also so flat your neck hurts if you want to sleep. After 3 hour flight the in the late evening it was not comfortable. No food or drinks, only for purchase . They were the same price as the staff in the terminal, so don't bother buying to take on board. Low cost airline, low cost experience is what you need to expect."
Мінуси: "Food on board was the same price as at the terminal or cheaper."
Плюси: "All services were provided as expected"
Мінуси: "The only downside you get when traveling with a low cost airline is that you cannot control the quality of your fellow passengers. The ones next to me were smelly both due to ling time, no see with soap&water and also some wine was involved in their breath, I think. But this is the way you get cheap air transport costs, so it is fine."
Плюси: "On time departure. And arrival was a few minutes earlier than scheduled. The crew was excellent and friendly but professional"
Мінуси: "On arrival at Travieso airport there were no directions or meaningful signage. Once signage appeared baggage was handled efficiently and the person who was doing this was very helpful in explaining the next steps in process They could do a better job of developing graphics and signage. Also not the airlines fault but the pre-boarding area was crowded warm and again not much in the way of any instructions"
Мінуси: "Flights was delayed more than 10 hours without compensation."
Мінуси: "Terrible boarding process in Budapest airport... Gate was located in some kind of hangar on the runway. We waited one our inside the plane to take-off because air routes were busy"
Плюси: "on time"
Мінуси: "extremely uncomfortable seats"
"Too many hours of delay ( 4)"
Плюси: "Professional and safe"
Мінуси: "Better boarding (lines too long)"
Плюси: "Flight duration"
Мінуси: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Плюси: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Мінуси: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Плюси: "Good flight, easy check-in, direct 4 hour flight"
Мінуси: "Seat not inclining."
Мінуси: "Larger leg room"
Мінуси: "The food"
Мінуси: "All was fine"
Мінуси: "The seats are cramped and you have to pay for snacks and water"
Мінуси: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Мінуси: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Плюси: "On time without any delay"
Мінуси: "Seats are terrible."
Плюси: "The crew was really nice"
Мінуси: "1h30 delay for no specific reason is unacceptable"
Плюси: "Staff cheerness"
Мінуси: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Мінуси: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Плюси: "Everything was ok"
Плюси: "The price"
Мінуси: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Мінуси: "You have to inform the customers, that company needs you to have a visa"
Плюси: "The crew was really nice"
Мінуси: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Плюси: "There wasn't any delays, perfect landing"
Мінуси: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Мінуси: "Extra charges. £35 to check bags in"
Плюси: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Плюси: "It flies direct to the airport that I wanted to go to."
Мінуси: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Мінуси: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Плюси: "Standard service , even was late come almost in time"
Мінуси: "Was a bit late"
Плюси: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Мінуси: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Мінуси: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Мінуси: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Мінуси: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Плюси: "Everyone was really friendly and accommodating to my needs"
Мінуси: "40 minutes late taking off - sitting on the plane"
Плюси: "Nice crew"
Мінуси: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Плюси: "I'm disappointed with your service"
Мінуси: "I'm disappointed with your service"
Плюси: "Nothing at all"
Мінуси: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Плюси: "Staff aboard the aircraft were very nice and so was the passengers."
Мінуси: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Мінуси: "Hidden fees"
Плюси: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Мінуси: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Плюси: "Crew was nice. Great landing. Took off a half hour late but landed only seven minutes late. Not bad at all!!"
Мінуси: "The arriving plane was late, which is understandable and not an issue. However the airport boarding crew insisted on boarding us even though the plane wasn't at the gate yet. We all stood in a hot gangway, then stood on a stairwell to the tarmack (again without air conditioning) while the crew cleaned the plane. During this time, people who didn't pay for priority seating were making their way to the front of the lines that caused some pushing and was unfair to my wife and I who paid for priority seating. That whole process should have been handled better."
Мінуси: "My flight was canceled an hour before departure. Then the line to talk to a representative about cancelled flights took 6 HOURS becuase they only had 2/6 of their representatives helping. The next flight they were offering was five days later so I had to book on a different airline and now I have to go through the whole complaint process to get my compensation."
Плюси: "The price & the ability to carry on our bags. The coffee smelled delicious, but we didn't try any. Wish we would have."
Мінуси: "Our flight over to Catania left an hour late. We had to move from one gate to another. Even after waiting in line patiently, other people tried to move to the front of the line, cutting in front of us. We were told that if you wanted to not check your bags to be sure to get in the front of the line, so we did so, standing for nearly an hour, only to have other people sneak to the front of the line & cut in front of us. I don't know if there is anything you can do in the future to create a "queue" for lines for boarding, probably not, and other than that our experience with Ryan Air was good."
Мінуси: "Customer service is 0. They charge me 50€just for checking in at the airport. When i spoke with a manager ,they tell yoi straight to your face that yoi either pay or youre not going to fly. Their seats are terible, you feel as if there transporting cattle. I hope i will never have to fly with them again"
Мінуси: "We were traveling through Europe the week prior to our flight. I checked in on-line 2 days ahead of the trip. when arrived at the RyanAir desk 2 hrs ahead of the flight, showed the checkin agent my check-in status on my iphone. After 5 minutes of her computer work, we were handed a slip and said we needed to go across to the Ryan Office to get a voucher, since we didn't print our boarding pass. I re-read the messages on my iphone which said to check-in ahead, or else penalty. Screen didn't say print boarding pass or else penalty. Spent 30 minutes + at the RyanAir office. They wanted an addition $150 (100 pounds) because we didn't print our boarding passes before showing up at the gate. I expressed we had been traveling in Europe the prior week and didn't have a way to print. They didn't care. A manager reduced the additional fee to $50 extra. Don't know why. After paying the extra, and spending 30 minutes, had to go back to the other line and wait another 30 minutes to get back where we were an hour prior, then were in a rush to make it through customs and make the flight. After making it to the gate, the flight was delayed about an hour, without any communication from the gate. Overall, after several hops with RyanAir and Vuelling touring Europe, this leg was a great reason to avoid RyanAir in the future. Vuelling was very helpful to a traveler like us and gladly provided a printed boarding pass!"
Плюси: "Landed safely"
Мінуси: "Operationally needs work. Boarding was slow & no logic to the order. Long lines & long wait times."
Мінуси: "Couldn't understand the reason for waiting to the shuttle at the gate stairs after passing the gate inspection..."
Мінуси: "1. Although it was not stated in the booking info - when I reached the airport the ground team updated me that because I didn't check-in the the internet I have to pay penalty which is more than the original price of the ticked (paid additional 48 euro's penalty for a 45 euro's ticket). 2. we waited in the bus next to the airplane almost 10 minutes - it was hot and no aircon was activated 3. during the whole flight the crew announced a very loud promotion messaged in Italian only .. couldn't understand a word and it bothered me bottom line - the worst company I ever flew with ! will certainly not fly with them again !"
Плюси: "Gets you there at the absolute cheapest price."
Мінуси: "Some time is wasted because they don't use (and pay for) the gangways we're all used to. Bus to and from plane adds travel time. And be prepared for travel just a notch above NYC subways. You'll get there, and if that's number one, go for it."
Мінуси: "Be honest"
Плюси: "Fast and easy on time flight from PMO to FCO"
Плюси: "Friendly crew. Good leg room."
Мінуси: "Magazine racks on back of seats would have been good."
Плюси: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
Плюси: "Helpful staff especially with disabled access."
Мінуси: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Мінуси: "So disorganized. Lots of staff but only one worker. The only staff member that was helpful was the lady at the check-in desk."
Мінуси: "The flight itself, the process to get a boarding pass and the fact we were charged for a boarding pass. Not specified tonprint out ahead of time, no reminder email. Very uncomfortable"
Мінуси: "2 hours delay"
Мінуси: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"
Плюси: "The inflight crew was friendly. And we got there."
Мінуси: "Flight was late. But yet we started boarding right away. The crew made everyone stand in the gate entry for over 40 minutes. We then were put on hot buses with no a/c and left to sit there as well."
Плюси: "Efficient service on board."
Мінуси: "Service slow on the ground but not terrible. The person who handled the bags was efficient but a miserable person and rude. That is not necessary! I am referring to checking the bags at the check in and check bag counter in Catania."
Мінуси: "Its such a rip off that one has to pay extra to sit with your felliw travelers"
Плюси: "Efficient service that was on time. There was no food or entertainment but that was expected. I like how everyone cheers when we land!!"
Плюси: "Cabin bag size restriction is just under US standard. Cost us almost double the flight cost to check them at the gate. Won’t ever use them again. Don’t be sucked in by their low fares, they’ll get it back and more."
Мінуси: "Horrible and intentionally deceptivebaggage policy"
Мінуси: "Being charged $50 a bag was not cool when the tix only cost $22"
Мінуси: "They charge extra for everything. First off you will get charged 50 euros if you don't print out a boarding pass before arriving at the airport. Then you will be charged if you want to pick a seat or carry on a bag. You will be put on a bus to get to the plane then climb stairs to board. It takes forever to claim your bag."
Мінуси: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
Плюси: "The price was cheap, as long as you don't add any extras (like choosing your seat)."
Мінуси: "You need to check in before you arrive at the airport otherwise you'll be charged FOR CHECKING IN. Also apparently it is normal for passengers to line up at the gate an hour before boarding, apparently because there is not enough overhead space for everyone. So unless you pay extra (no surprise there) to board early, you'll be standing in line for a good hour. I like a cheap flight as much as the next guy but Ryanair just takes it too far."
Плюси: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Мінуси: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
Плюси: "There was not a lot to like"
Мінуси: "I think standing in line for so long before boarding is ridiculous. Also, according to the gate staff my husbands bag ,which was smaller than mine, required a baggage fee as did mine. €110! On the return flight my husband was able to get his bag through and it fit just fine. He noticed mine would have fit as well. But another €55 for mine. Not much of a bargain."
Мінуси: "The whole checking in process was ridiculous!!! You can only check in on your phone otherwise everything is fee. There are no self check in computers. I'm flying international so don't always have wifi available. Charged to check in my luggage. Which is horrible. It's not even a flat fee for the luggage it's by waeight and I had to go back and forth to a different counter for weight, then to pay, then back to drop off the luggage. One person at the counter should be able to do that one transaction.. it's such a waste of time. I will never fly this airline again."
Плюси: "The flight was basic, without added perks such as a screen on the back of the seat in front of you, but it also got us to Rome safely. For that, I thank you."
Мінуси: "The flight was delayed one hour by an unknown issue and boarding staff did not communicate at the gate. Some of the passengers were boarded then the rest of the passengers were left standing in line at the gate for a prolonged period of time. Boarding staff did not address the passengers while we waited. We did not know how serious the issue was while we waited, if we were going to be allowed to board, or if the flight was going be cancelled. Just before boarding the issue was attributed to a passenger from the previous flight who was in a wheelchair and required assistance. Would have been nice to know while we waited."
Мінуси: "Marketing services"
Плюси: "Nothing, flying with this airline is a total NIGHTMARE!!!"
Мінуси: "The people at the counter is very rude and inflexible, they do not help you in anyway and they just want to charge you all the fees they can in a very disrespectful way! As customers we should not pay super high extra fees for checking in at the airport. When we are traveling, we don't always have wi fi access, specially in London, so we were unable to check in online, causing us to have to pay 50 pounds per person plus 35 per bag. I would never recommend this airline to anybody, not even to my worst enemy. This is a thief company, robbing you the money you try to save by flying with them!!!!"
Плюси: "We flew Rome to Barcelona and we're scheduled to come back to Rome and then fly back to the states. Besides being able to change our flight to go from Barcelona back to the states (with Norwegian) due to changes in plan, we would have considered booking through another airline. Yes, it really was that bad! Food was fine but you have to pay extra for all of it."
Мінуси: "My bag touched the top of the bag screening box for carry-on but otherwise fit and would have fit FINE in the overhead compartment. But NO. I got to pay €50 instead and have them check it. Literally for touching the top but still fitting inside fine. Worst legroom ever. Terrible. I had a middle seat and elbows digging into me on both sides. Awkward! Online check-in automatically selects for one person to be in the front and one person in the back unless you pay more to sit together. Unless you pay the fee you cannot sit with someone you're traveling with. Bathroom broken on flight and only one stall available. Long wait! No pouches in the seat in front of you-- kind of annoying... Staff seemed burnt out and ready to get off the plane. I totally could empathize. Maybe it was because we were heading to Barcelona, but major party crowd who was pretty rowdy on the flight. People standing in the aisles blocking the flight attendants, people sitting on each other's laps some and being loud-- kind of like being on a party bus. Will for sure be telling friends to avoid this airline no matter the price-- not worth saving a few bucks for the discomfort and hidden fees. DON'T FLY this airline if you have kids. Your 5 year old will probably get a middle seat at the back of the plane while you're in the front unless you want to pay extra for everyone to sit together. DON'T FLY this airline if you have American sized carry on luggage. They don't care about your American sized luggage. Whatever the baggage guidelines are, subtract some because that's what they REALLY mean. Get the tiny hard case Euro suitcase if you want to carry on a bag. Otherwise the fee is very high! DON'T FLY this airline if you are over 6 feet tall or have long legs. Ok, they let you stand most of the flight anyway. You'll feel better on another airline. If you can spend an extra 15, do it and AVOID this one."
Мінуси: "I didn't like that the originally fairly cheap price became higher and higher to provide minimal comfort and service. 30-35 euros per bag, paid ahead of time, is a ridiculously high price to charge in addition to the flight cost. Middle seats unless you are willing to pay more. Not even a drink on the plan unless you are willing to pay. etc etc. It is EXTREMELY inconvenient not to provide a paper ticket. I was unable to print a boarding pass as I was away from home. At the check-in I was not given a paper boarding pass, and then when I got to the entrance area, my phone would not work to show the boarding passes electronically. Ryan Air's website was impossible to navigate to find my boarding passes, taking me literally about a half hour to figure out. This delayed our entry tremendously. On the flight out from Barcelona to Rome my son was allowed to carry on his skateboard plus one small other carryon. On the flight back, he was NOT allowed to take the board through security, and was told he was too late to check the board. This turned out not to be true, but we were not informed of this at check-in, again seriously delaying our boarding. Luckily we had arrived at the airport way too early, and this worked to our advantage given Ryan Air's incompetence. The next day we flew home on Swiss Air - what a pleasant difference to fly on a real airline! No issues, lots of help, etc. etc."
Плюси: "Lots of legroom. The crew was very nice and friendly."
Мінуси: "The plane was late and boarding was delayed by an hour and a half which caused us to pay a late check in at our hotel. Boarding was not an easy, seamless process. They made me put my backpack up top, but at least it gave me lots of legroom. Having a mandatory check in several hours before your flight to avoid a fee for "normal" check-in seems not customer friendly."
Мінуси: "First they asked us to be at the airport 3 hours before the flight, sadly the staff did t arrive and didn't open the ticket counter until 2 hours before the flight. Secondly, you need to print your boarding pass prior to arriving. I did my check in online and paid for a checked bag which what's $58. The employee asked to see the boarding pass on my way phone, obviously it wasn't pulling up this time. We had to pay 15€ per ticket just to print them. That to me is rediculous. The on the flight, they will not take any credit card that isn't European and they are the first airline to accept cash onboard. Overall our experience was horrible. You would think after making us wait in line for over and hour they wouldn't charge is to PRINT the tickets. This airline is perfect for someone traveling by themselves with only a carry on and having access to a printer."
Мінуси: "Awful experience. Could not print boarding passes online and tried to pull them up at the airport, but there was no internet connection. Staff was incredibly rude and tried to make us pay $50 to print on site. Finally downloaded the passes (which, by the way, we had to obtain at least 24 hrs in advance - an easy email to miss). "Priority boarding" (also paid extra for) was a joke. Everyone had to get on a bus to arrive at the plane, and no order was kept, so it was basically a free-for-all to board the plane (lots of flying elbows). As a result, the overhead space by our seats (second row) was filled and we had to put our bags much further back (again defeating the purpose of "priority boarding"). Upon arrival to our destination, there was zero indication that our checked bag would be at completely different terminal. It took going through lost and found and 2 information folks to find the correct baggage claim area (and another go through security). All in all, a terrible experience. Not worth the extra $$ we may have saved. AVOID!!!"
Мінуси: "I was charged 55 Euros for the same luggage accepted from Rome to Palermo by Ryanair. The door man was determined to overcharge me no matter what.Since the flight was max, half the suitcases where shipped direct so his overcharge didn't matter.I am Italian/American and I was singled out and U will never fly Ryanair again.You get me one time and I get you 10 times. That one suitcase was more than half the cost of the flight. I do not like being ripped off. You should be ashamed of your strong armed tactics. Not Happy Sam Morreale."
Плюси: "The price was the best thing out of this whole experience. Two tickets from Barcelona to Rome were 44 euros. If you check-in online it's free otherwise you have to pay 45 euros at the airport. Also if you stay within the baggage limit you don't have to pay for the luggage allowance. We didn't pay to pick seats and we were sit next to each other (most likely because we check-in online a day before)."
Мінуси: "Boarding was slow and chaotic. Very cramped seats. You are literally sitting on top of each other. Also, the plane was very hot. They don't give you any snacks. If you want anything to eat or drink you have to purchase it. At times the crew ignored passengers. If you are looking for comfort and friendliness this is not the airline for you."
Мінуси: "We had a 5 hour delay and were given absolutely no information. No one came to tell us what was going on, and we had to run all over the airport to find someone who worked for Ryanair to try to find help. Even when we finally located the "customer service" desk, they had no idea what was going on and were unable to help us. All they could offer was a "lunch voucher" but they sent us to the wrong café, which didn't know what we were talking about. Beyond this, the hassle of trying to figure out how much your luggage weighs while you are traveling (we had no access to a scale) isn't worth it. Would NEVER fly this airline again."
Плюси: "Comfort and crew was good"
Мінуси: "Not being able to have mobile boarding pass is stressful.. almost missed flight due to communication while checking in. I would not like to fly this airline again through Europe due to this inconvenience. Very disappointed and will choose EasyJet next time."
Плюси: "got to Rome 5 hours late"
Мінуси: "This flight was about the 5th leg of our European trip. I attempted several times to complete the early check in on the website so that we would save the fee of checking in later at the airport but I was unable to. We left our hotel 4 hours prior to the flight departure because the metro ride was 1 hour to the Barcelona airport. Next, we waited in line at the airport and were then told to go wait in another line and pay 50 euros each for the airport check-in. Then, our flight was delayed so we got to spend a whole day of our vacation in the Barcelona airport! What a waste of valuable time for us. Next tour of Europe I will gladly spend up to $400 more for a reliable flight on a different airlines. Time is more valuable, especially vacation time!"
Плюси: "The crew knew no better. But everything from check in to boarding was miscommunicated, chaotic, nickel and dining and overall aggravating to say the least. I will never fly this airline again."
Мінуси: "Please See above. Non disclosed extra fees. Zero sense of customer care or hospitality. Stressed crew. A sense of chaos that does not make one feel safe nor secure when flying."
Плюси: "Price was very low. That said, if luxury travel is your thing this is not for you. For a short flight, as long as you pay attention to their roles about baggage sizes and the cost of extras, they can save you a lot of money. They were on time and well-run, a big improvement over the last time I flew them (10yrs ago)."
Мінуси: "Allowable carry-on size is below industry standard."
Мінуси: "Tardiness! I have taken 2 different flights and BOTH were late! Also, the terminal is located a large distance from the main terminal AND finally, you r not told your gate number until less than an hour before. UNACCEPTABLE. I do not want to wander and shop in the stores and restaurants. I want to go directly to my gate and sit and read or text. The baggage limit is a giant money grabber as well. You folks are gouging your customers."
Плюси: "The price"
Мінуси: "The comfort of the plane, it was over crowded with no air on the plane. Getting on and off the plane took entirely way to long."
Плюси: "The flight was fine"
Мінуси: "They charge you for everything and it's outrageous, if you don't check in before and print or have the boarding pass on your phone, they charge you $45 euros!"
Плюси: "I liked that it got me where I wanted to go. The staff was nice."
Мінуси: "I had to jump through hoops to print a boarding pass even though I had Ryanairs app with a mobile boarding pass. 3 hours of my Sat and Sunday in Barcelona were spent searching for an open copy/print shop. Would have been nice to know more than 48 hours before my flight. I get to the airport after not finding a print shop, expecting to pay through the nose for them to print the tickets for me and they say I didn't even need it. They supply the boarding pass. Wow. The boarding is a joke. They don't board in zones, so the line was literally 180 people long. I wasn't even in the back of the line and it still bothered me. Now let's get to the plane, again, staff and pilot were great. The seats have NO leg room. I have long legs and it was miserable. No seat back pocket to put things. No recline on the seats. The aisle way sagged everytime someone walked past me, leaning my seat toward the aisle. I know, I know, you get what you pay for. This flight I paid for a lesson. That lesson being never never never ever ever ever fly Ryanair again. I would gladly pay a little more money to save my poor knees from being in that position again."
Плюси: "Nothing Actually"
Мінуси: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Плюси: "Despite paying for luggage in Venice my wife was charged a second time for checked bags €55 per bag."
Мінуси: "Despite paying for luggage in Venice my wife was charged a second time for checked bags €55 per bag."
Плюси: "Nothing at all, even if you pay me I won’t go with the same airline"
Мінуси: "The flight from ivano Frankivsk landed in kyiv at 8am local time, the next flight from Kyiv to NY was scheduled for 11am, however it was postponed until 7pm due to lack of functioning airplanes according to the dispatcher. We had to wait at the airport for a flight from Asia to arrive so that plane could be cleaned up and used for my flight. There was no hotel or food offered during 9 hour delay window in Kyiv, if you wanted something - you had to pay out of pocket which is ridiculous, hundreds of people were delayed so there was no room in the general waiting area, 9 hours of sitting on the floor for $1200, how about that? Ridiculous service at the customs, been pulled aside for a detailed exam 5 times, basically every 30-60feet, staff is extremely rude, very poor customer service.. disgusted by the experience with Ukrainian Airlines."
Плюси: "Airplane seat space"
Мінуси: "Boarding was under the rain, no one offered any umbrellas, we all stood under the rain on the stairs to a airplain, ground team was like, they really didn't what to be there..not fun boarding overall"
Плюси: "UIA offer a very comfortable seats, their menu looks great and the crew is one of the nicest I’ve ever met. I’m very proud that Ukraine has such an airline."
Мінуси: "I’m flying at leafs once a week and I always have a negative comment... but not this time! Great job!"
Плюси: "That was one of the smoothest flights and landings I’ve ever had! I was pleasantly surprised :). Props to the pilot! Seats were fine and plenty of leg room."
Мінуси: "I didn’t get an email or notification saying I could check in online. When I arrived at the airport the lady told me I had to do it at a kiosk, and luckily I got there early because at 2 hours before departure she said I would have to pay more to check in. Boarding is scary because they send guys out to try to “catch” people with overweight luggage, but I guess it’s how they make their money. Also there were tons of screaming kids and one kicking my seat, but that has nothing to do with the airline lol luckily I brought earplugs. Didn’t get the food but didn’t look too great anyways. Bring a book or something because there is zero entertainment."
Мінуси: "The worst flight ever! Flight assistants no friendly at all during all the journey and even the girls at the desk in Bangkok had no costumer service. Lunch was terrible, I left everything. I tried to order something on the menu but nothing was available. I won't flight with Ukraine international airways anymore"
Плюси: "I didn’t crash."
Мінуси: "Service is appalling. I ant deal with a small shitty seat, four dollar water, and a 6 hour delay (for a 1hr long flight). But the service throughout was just reaching new levels of low. Negative stars should be given."
Плюси: "Crew very helpful"
Мінуси: "Assistance was booked for wheelchair assistance Keiv fine ivano Rankin was told no wheel chairs available my 94 year old father it was very difficult"
Мінуси: "Kayak said there is luggage included however it wasn't included only in one way! In this case the icon should say there is NO luggage and the customer will look into it. In TLV they told me my bag is small enough to take in the plane but then in the connection all of the sudden they said I have to pay 60 euro for it!! Take responsibility for decisions your company took! You are embarrassing yourself and most important- your customers. The behavior of the staff was also ugly, disrespectful, meant to put you under pressure to pay instead of trying to help and understand."
Мінуси: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."
Мінуси: "First, the security took about 15 extra minutes trying to decide if I was the person in the passport and on my work permit. Then they brought in another person who eventually agreed that I was the one. The second was I spoke to one of the crew that I was hungry and I would not mind eating something and she showed me the menu. I told her what I would want and she said I should hold on...Then She served, I waited for about 2 hours only to be told they are out of food!"
Мінуси: "Impossible to check in at the airport, can only be done online!!! I normally only use my phone for phone calls. Had to go on the web site to check in then get an email sent to me with boarding pass to be able to put my bag on a check in computer!!!all of this while I’m standing at the desk. This is now rediculous way to travel, hope the airline does not go broke with people avoiding travel with this company!"
Плюси: "Flight attendants are sexy and beautiful! They speak english well"
Мінуси: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."
Мінуси: "Old plane ,"
Плюси: "I've got Turkish Airlines business class seat instead of my UIA premium economy."
Мінуси: "I've got an E-mail about flight cancellation less than 24 hours before deparute, but their hotline was not working at all, so I had to book a seat with Qatar in advance to secure my trip. 8 hours before the departure I've finally got an E-mail from their representative with 2 possible routes to Bangkok to change my ticket too. It was a perfect trip with Turkish, but I lost 150 USD for Qatar cancellation."
Мінуси: "See above"
Плюси: "Everything was ok."
Мінуси: "Рейс задержали на час без особых пояснений, всё, как обычно."
Мінуси: "Very uncomfortable and food pretty bad... no free alcohol and limited entertainment (they show films overhead) would avoid if you can... but you do get to your destination."
Мінуси: "50 euro lagage check in"
Плюси: "Crew tried to do a good job in spite of a planeload of people who act like they've never flown before."
Мінуси: "Cramped plane, chaotic boarding, not even an effort to push off on schedule. Extra fees for everything"
Плюси: "Got me from point A to B"
Мінуси: "The food was terrible and quite questionable as to the freshness and "realness" of it. My friend's grape had mold on it and the taste of the meals were not good. The flight is extremely tight with little room to move. If I was not flying with someone I knew it would be extremely uncomfortable as you are shoulder to shoulder with the person next to you (me and my friend are both tiny and we just fit in the seats). The space is just OK if it were a domestic or short flight of 3 hours or so, but it should be illegal to put that many people on a flight across the ocean. There are no videos behind your seat so you have to watch what they choose on the few videos hanging from the ceiling. The staff were not very friendly. Plane was not well kept and the plane is old."
Плюси: "The gate area was large enough for the waiting passengers, the legroom on the flight was sufficient for my 6'5" husband, and flight attendants were very polite and helpful."
Мінуси: "We boarded a bus to take us out to our airplane, got off the bus at the plane, and then were told to get back on the bus to return to the terminal. No information as to why, no announcements. We waiting for a few minutes on the bus before returning to the gate, again without any notifications. Once back at the gate, they just said to wait for information, but the flight would take off. It eventually did, and the pilot told us what the delay was (air traffic control and weather at the arrival destination), but no one in the terminal let us know that."
Плюси: "On plane the crew was professional and very nice, smiling that's what we need cause the trip is long. Thank you for a safe trip!!!!!!!!!"
Мінуси: "I almost missed my flight because of the accident on the road on my way to airport Boryspil. I tried to call customer service of UIA to ask what I should do in a case like this do I have to pay for a new ticket or I have any options. I was on phone for more than 20 minutes no one pick up the phone. What if it's an emergency and no one is available it's insane. I came to airport and stuff/employees of airport who are supposedly have to help you and actually take care of you if you are late or at least explain what should I do and where should I go.I was late and I couldn't find the boarding for my flight cause they already finished checking in people. Well I asked one of the employee for help so this lady sent me somewhere through the whole hall to the windows which were already closed I told her that I am super late and I am not going to make it. When I run there everything was closed the window next to it was different airlines but I saw a register girl so I asked for help what should I do my check in is over so the blond lady yelled at me that she is busy and have her things to do this is not nice. I run to the other employee she sent me somewhere else and the line is huge to get to register window and people are mad that I am trying to go in front of them without waiting for my turn I tried to explain that my flight is about to depart. So for my opinion these employees over there mostly don't know their duties they make you run for no reason when I explained my situation somebody should have taken me personally to a right check in window so I can faster get my boarding pass without making other people angry. I am not satisfied with their service in the airport, they are rude and not polite!!!"
Плюси: "nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Мінуси: "First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life."
Плюси: "Nothing really, Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Мінуси: "Small seats, no meals, no tv, no luggage until after three days Never again"
Плюси: "Everything was OK except at frankfurt it took 25 minutes to get from the plane into the terminal. FRA airport operations was VERY VERY slow and seemed quite inefficient. I assume UIA does not have access to a gate and jetway at FRA, but the transfer from plane to terminal added about 25% more time to the overall trip time."
Плюси: "Not only was our flight cancelled but they didn't provide proper information or rebook us on a connecting flight from Kiev to Odessa..we ended up having to pay for a 5.5 hour taxi ride..the worst flying experience EVER"
Мінуси: "Not only was our flight cancelled but they didn't provide proper information or rebook us on a connecting flight from Kiev to Odessa..we ended up having to pay for a 5.5 hour taxi ride..the worst flying experience EVER"
Плюси: "The ladys was very good and help in all ways as I fly with Ukrainian airlines alot and I rate them 10 out of 10 siv"
Мінуси: "All was good as a very good airline to fly with and I will fly with you as much as I can"
Плюси: "Not much!"
Мінуси: "This was one of those planes that has as many seats cramped in as possible. (3 window to aisle, 4 middle, 3 aisle to window). The entertainment system was a few drop down TV's overhead and a large screen 15 rows ahead. You could not hear the Pilot during his announcements."
Мінуси: "I opened my bag when I arrived to hotel in Astana, and some one stole my old video camera from it. I already informed Astana airport about it"
Плюси: "The crew was very friendly. One flight attendant helped to relocate me to another aisle seat that could recline. The seat was more comfortable than I thought it would be for a 10 hour flight."
Мінуси: "There was. I vegetarian option on board. I thought I had ordered a vegetarian meal, but was told I hadn't. There were no individual screens to watch movies or plugs to charge electronic devices. Also, there wasn't anyone at the gate until it was time to board to discuss seating changes and then I was told it wasn't possible but maybe I could buy a "comfort seat," which the gate agent didn't know if there were any or how much they are. For my transatlantic flight that meant 55 euro for the bulk head. That's basic info the gate agent should have known."
Плюси: "Flight left on time and was more or less comfortable."
Мінуси: "No food, no entertainment, small space."
Плюси: "Staff very helpful and boarding excellent especially as there is advantages of being a Panorama member"
Мінуси: "Always a lack of space and flight hot"
Плюси: "It's an airplane... I like that it travels 550mph as opposed to literally anything slower so I don't have to spend any more time with these people than necessary. The air hostesses were friendly and helpful (the ones on the plane- literally no one else)."
Мінуси: "The whole experience was absolutely exhausting. Gatwick airport is nothing short of a disaster. The UIA counter can't take payments and the "international" airport can only take certain forms of payment (non of which are dollars- I know it's London, but I've never been anywhere that can't accommodate this). Ukraine international airlines are extortionists that will hold you and your luggage hostage with arbitrary baggage policies. 6kg is the cabin policy by the way. And if you don't read the fine print, you too can spend $80 to check a TSA approved hand bag. That's right. 12kg and all it cost me was EIGHTY US DOLLARS. Then they printed the incorrect boarding pass. When I returned, in a hurry because this whole ordeal lasted 45 minutes, the agent at the check-in counter demanded I "say please" to get my correct boarding pass. I've flown on 4-6 segments per week for the last four years. I understand how to communicate with airline agents, but wow... These people are off their rockers. During this whole conundrum, they even checked two people in under the same name. These people are in no way qualified to be operating an airline or maintaining personal information of any sort."
Плюси: "The flight was affordable and you could check one bag free."
Мінуси: "Unfortunately our luggage was delayed several days both ways of our trip. When we called the airlines they couldn't give us any information or any help. We just had to give an address and hope for the best. In the meantime we had to buy clothes and toiletries and got zero reimbursement from the company and not even an apology. This is a budget airlines. If you want food you have to buy it. The only thing your given on board is one cup of water for a 3 hour flight. There are no tvs and the legroom is very tight."
Плюси: "Crew is great with the tools or lack of them that they are provided with."
Мінуси: "Delay without an explanation. Left a voicemail asking me to call them back while I was in a different contry. I emailed to every email that I found on their site (3 addresses). Revived an automatic respond but that's it. Luckily was flying through Kyiv and was able to speak with an airline representative and arrange my connecting flight. Representative suggested to add me to a 10+pm flight (I would land in Nyc at 4:35pm). After keep asking to look for other, possible earlier, flights I was rescheduled for a 6:45pm flight. However, once landed in Nyc I was asked to find a crew member before leaving the plane. Once I did, I was told that I got rescheduled once again to a 10:20pm flight (5 hours of waiting). When I asked why was I rebooked again without my notice, they didn't explain and then I asked if there are other earlier flights - I was told yes there are but they won't make any other changes to my travels. Also only their Kyiv office can make any changes the one in Nyc is just following instructions and not a fully functional office (useless)."
Мінуси: "Very hard seats,no sodas/food unless you paid--just water was free. No entertainment"
Плюси: "I,like because they have many Ukrainian airline desks to check,in,your bags"
Мінуси: "I,didn't like the fact that I must pay for my bag and it's even below 16 kilo , they asked me to pay $55 , not only that , I went to pay , next window , the lady said go on floor one in the airport and bring change because I don't accept dollars !! But as you know when someone already traded his money back to dollars , it's hard for him to carry Ukrainian money while he is leaving ukrain , then finally I went to,first floor) and it took me 1 hour , to exchange my money because the lady was too slow , and plus she is not very nice with people , and suddenly they closed one window , saying they have a break , so I almost missed my boarding time because of this stupid money exchange , anyways , I,hope they accept dollars in,the future , plus I don't like it because on the way from tlv to Kiev I didn't get charged , but why now ?"
Плюси: "The crew was friendly and there were no problems with the flight itself."
Мінуси: "My flight to Minsk was listed as boarding at gate D9 on my boarding pass, which I picked up in Frankfurt. Then when I got to Kiev I checked the departures board, and it had changed to D15. Another board listed the same D15 gate, so that is where I went. No problem so far; I know that gates change from time to time. But our boarding time came and went, and there were no announcements for us to board. Then a few minutes later I heard an announcement that a flight to Amsterdam would begin boarding at gate D15! Sure enough, the gate had changed again, but I now had no idea where my flight to Minsk was boarding. I checked two different departure boards, and my flight was no longer listed on them since it was so close to the departure time. Finally, I found a third departure board where it was listed, and it said we would be boarding at gate D10. But for about ten minutes I was pretty panicked, running around the airport trying to find out where my flight was boarding! Another lady on my flight also had difficulty finding the gate, as she had also been sitting at gate D15. It was only as we began boarding that I heard an announcement naming the new gate. That is not a good way to run an airline. UIA should do a much better job of informing their passengers of gate changes."
Плюси: "The price was fantastic! Staff was friendly and knew English very well. Food acceptable, but nothing special"
Мінуси: "No food for free on European flights, but on flights to middle east and further. Seat pitch on one of my four flights was non existent. Knees touching the front seats. The other flights this was not an issue. Transfer in Kiev always by bus."
Мінуси: "At tranfer desk in Kiev we were met by the rudest gate agent I have ever met in many years of regular travelling. Different family members were assigned seats in different parts of the aircraft (even though we had pre-assigned seats which were not honoured). Gate agent was extrememly impolite when I asked that we sit together and refused to re-assign seats claiming we were the last to check in even though we were at the transfer desk over 2 hours before the flight departed. I asked gate agent where I could complain and she refused to give me an answer. I have flown many different airlines, including many former Soviet Unon airlines, and I have never met such poor service. I will avoid this airline in the future."
Мінуси: "Ukrainian intl Air destroyed our winter vacation. They sold us a flight Tel Aviv- Kiev- Warsaw. Now we understand that the connection flight was unreasonable (40 minutes between flights) but they sold it anyway. Thus, our baggage didn't arrive to Warsaw with us. We are waiting for two days for our bags (still waiting!!). Meanwhile we don't have our ski gear and outfits. Actually, we don't have anything and it's -3 outside!! We had to buy a lot of winter clothing, rent ski clothing, equipment, etc., We spent more than 500 Euros and precious time. Our vacation is ruined and we are very disappointed :( Next time we will book flights with a travel agent ..."
Мінуси: "customer service never available by phone (waited 3 times more then 30 minutes each time ..) awful web site not user friendly at all ,no option to find anything about the flight,bad user experience ( i'm from the software industry). no online check in option (according to the local customer service station in kiev) no option to continue from the connection city as it consider change from some reason and you need to pay extra 100$!!! although other companies give you this option for free (i wanted to verify it before ... but n one answer me at the customer service in the phone !!! ) no coffee on the flight (need to pay money) flight attendant not speaking sufficient english They broke my suitcase !"
Плюси: "Cheap price; got me where I needed to be; everything worked out in the end."
Мінуси: "Made several passengers get seats at the gate in Frankfurt after having. Only 2 agents at check-in meant that event those without checked luggage had to wait a very long time and could not use online check-in, either (since they had no seat). Other airlines have kiosks at the airport, but not UIA. UIA also regularly books multiple passengers on the same flight with the same seat, so that's a common surprise when you get on the plane (this happened to me last time and to someone I randomly met this time). The needlessly slow/long line to get a boarding pass meant a rush to get to the gate to get a ticket to get on the plane. It was no surprise that the plane took off late as a result, but in the end, I think everyone got their seat and made it to Ukraine. No entertainment on flight; food costs extra even though it's an international flight on a supposedly international carrier. At least I didn't get dumped in a foreign country for a night like my parents the last time that they took UIA!"
Мінуси: "We were asked to board and then get off because of technical issues with the plane. We were told it would only be a two hour delay but that turned into four then six and more. For no reason what so ever, we were to wait in absurdly long lines on multiple occasions. An announcement was made to line up for a meal and yet no staff were present at the gate. So people stood in line for no reason. While we were waiting, the airline staff would make announcements only in Ukrainian and not over the loud speaker. So any one who didn't speak the language had no idea what was going on. The Kiev airport has very few facilities so passengers were stranded for hours with very little to do. The food is definitely the worst I've had on any airline. Will never fly this airline again unless the airline does something to make up for my terrible experience."
Мінуси: "3 staff members walked past me when my light (for requesting help) was on. I wanted water and waited 30 minutes."
Мінуси: "Sitting at the back, you're 100% guaranteed to not have a choice of food. Would it be too hard to ask about a person's preferences in advance and try to accommodate?"
Плюси: "Arriving in Prague and getting off! I am also thankful that the person in front of me did not recline their seat!"
Мінуси: "I was seated in the last row, window seat on a full flight. I think this row of seats were an afterthought as the had even less room than the already tiny economy seats and the seats wouldn't recline. The poor guy next to me sat behind someone who reclined their seat and his face was literally 3 inched from the back of that seat! Yes, I didn't pay a lot for that flight but after what I experienced it should have been "free" to be tortured in those seats for 2.5 hours! The heat was also unbearable! Fortunately I had removed my coat as I would not have the room to remove it once seated! The stewardesses served drinks to the cabin passengers but when they got to our row they just ignored us!! It was almost funny if I weren't so thirsty!!"
Авіакомпанії, які здійснюють рейси до Vatican, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Vatican
Захисна маска на борту є обов'язковою. Маски на рейсах до Vatican надаються
Дотримання безпечної відстані
Місця по центру на рейсах до Vatican забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах до Vatican
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки до Vatican з гнучкими умовами