Пошук дешевих авіаквитків до Тулум

Плюси: "Friendly crew and easy boarding"
Мінуси: "None"

Плюси: "The crew was amazing and delightful."
Мінуси: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Плюси: "Great food and service. I like the short layover / transit time."
Мінуси: "Multiple security from Doha to Chicago. One should be sufficient."

Плюси: "The crew was amazing."
Мінуси: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Плюси: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Мінуси: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."

Плюси: "Entertainment system, crew responsiveness"
Мінуси: "Quality of main dish (lamb with rice). Portion of lamb is very small."

Плюси: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Мінуси: "Everything was good."

Плюси: "The crew was excellent"

Плюси: "Plane was very empty so it allowed us to spread out."
Мінуси: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Плюси: "Friendly and genuine staff. Clean plane. Staff were well organised."
Мінуси: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Плюси: "The plane had everything I could want."
Мінуси: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."

Плюси: "I really liked the service. Most of the flight attendants were very friendly."

Плюси: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Мінуси: "There is nothing in particular .. but i woud suggest .. more good food."

Плюси: "Helpful crew"
Мінуси: "Food quality and quantity Cramped seating"

Плюси: "Every aspect of flight was wonderful, though I’m sure that fly"

Плюси: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Плюси: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Плюси: "I like everything about the flight"
Мінуси: "Everything was ok"

Плюси: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Мінуси: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"

Плюси: "Great service. Great food. Great entertainment."
Мінуси: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Мінуси: "Not one of their newest planes."

Плюси: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Мінуси: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."

Плюси: "On time departure and nice group of crews"
Мінуси: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."

Мінуси: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Плюси: "Clean. Friendly staff. Good food. Good entertainment."
Мінуси: "Small cramped seats."

Плюси: "Good service, plenty of entertainment options, modern aircraft."

Плюси: "Good, comfortable and smooth flight. Food was better than expected."
Мінуси: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"

Плюси: "Generally ok but not as good as other Middle East carriers"
Мінуси: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Плюси: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Мінуси: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Плюси: "Nothing really"
Мінуси: "Food was really bad might as well have junk food."

Плюси: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Мінуси: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

Плюси: "From start to finish the whole process with Qatar Airways was smooth and excellent."

Плюси: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Мінуси: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."

Плюси: "Check in was easy"
Мінуси: "Sitting on plane 3 hours at HIA isn't fun due weather in KRT"

Плюси: "Flight from Doha to Johannesburg was pleasant."
Мінуси: "I had to take a flight from Doha to Johannesburg and from there another to Cape Town on South African Airways. Arrived at my destination 8 hours late."

Плюси: "See above"
Мінуси: "Nothing"

Плюси: "Pleasant staff and airplane."
Мінуси: "Nothing in particular."

Мінуси: "On my printed boarding ticket provided by the Qatar airline desk at ORD, it only had my first initial of my first name listed. After waiting in line for an hour to get my boarding pass, I proceeded to security and they would not accept it and said I needed to go back and get a stamp or prove my purchase from months earlier (my confirmation email was not enough). Although I was able to get the stamp, this is frustrating as my name should have been listed (Sara) which is what I provided in my online profile when purchasing the tickets or the person at the Qatar desk should have realized this when providing me my boarding pass."

Плюси: "I liked very much Qatar airways. Hope to fly again."

Мінуси: "Touch screens are hardly touch sensitive..you may need to replace the screens.."

Плюси: "We made it safely to our destination."
Мінуси: "Pesticide?! What kind of super bugs are in Qatar that Sri Lanka is not wanting? Going through Security again was a bit of a surprise especially with the 1 hour layover.. Don't get me wrong we were thankful that countries are doing their due diligence to stop bad people with ill intentions, but it did stress us out that we weren't going to make out flight. Our return flight back to the states: This is more of a suggestion for the Sri Lankan airport - They were unorganized, we were asked for boarding passes before we even entered the airport, which we did not have, security seemed to be all over the place and half assed. Our bags went through the security machines and were supposed to be marked security checked, however they were not.. Once we got up to ticketing they made us go back through security to get those stickers on our bag. Not a reflection of Qatar airways, but any airline flying to Sri Lanka should put pressure on the airport to organize their security efforts better."

Плюси: "Everything."
Мінуси: "I think the food was delicious and fantastic, but it may have upset my stomach a bit. I have been fine traveling 6 months, and my only intestinal problems were after the flight. I do not know if it was the food on the flight to Doha or the flight to JFK."

Плюси: "We arrived safely and I received an aisle seat"
Мінуси: "Far to many liberties granted to a few people at the expense of my comfort and that of my 13 friends. While we were not at the back of the plane, we were served last and never received a choice of meals."

Мінуси: "Did not give families priority boarding in Mumbai"

Плюси: "Seat was comfortable, onboard service was good."
Мінуси: "One of three bags was missing on arrival. No agent in sight had to wait an hour to locate someone to take a report. No offer of compensation to purchase esentials. When bag was located, I was told I had to drive over an hour to pick it up myself, again with no offer to deliver it, nor of compensation for expenses involved in picking up the baggage, or compensation for a nonrefundable tour I had to cancel in order to get my bag. Whlr every airline loses a bag now and then, Qatar handled the situation very poorly. VERY disappointing service on the ground."

Плюси: "Everything five stars except providing alcohol for passenger it made us worry about unexpected behavior from drunk passengers ."

Плюси: "Everything"

Плюси: "Food, crew"

Плюси: "fOOD WAS GOOD"
Мінуси: "didn't LIKE THAT I DIDN'T GET AN AISLE SEAT AS I WAS ASSIGNED."

Плюси: "flights on time.."
Мінуси: "Our pre-ordered meals were not served"

Плюси: "Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing."
Мінуси: "The plane had no charging port for phones."

Плюси: "The food and was good, above average legroom and comfortable seats"
Мінуси: "Terrible crew, rude and impolite. Worse crew i have ever met. They were rude without you even saying a word, unprofesional everyone on the flight just watched them in awe, especially the women on the crew."

Плюси: "Top notch"

Плюси: "Food was tasty and hot. Service was very attentive"

Плюси: "Turkish does well job pushing passenger experience with small things"

Мінуси: "no food for vegetarian"

Плюси: "Crew was good."
Мінуси: "Flight was good, not excellent, but good."

Мінуси: "It was very hot inside the plane"

Плюси: "👍"
Мінуси: "👍"

Мінуси: "Seats were torn and adjustments were malfunctional. No drinks were offered. Wifi did not work either."

Плюси: "Very nice and friendly crew"
Мінуси: "Keep going same detection"

Мінуси: "Seats are extremely uncomfortable.."

Плюси: "Flight arrived on time."
Мінуси: "Boarding was unnecessarily chaotic."

Плюси: "Best crew, clean, well maintained, good flight experience"
Мінуси: "Flight was delayed by 1:30 hrs Not much info was given"

Плюси: "The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that"
Мінуси: "Nothing comes up to my mind"

Плюси: "Smooth from beginning to end Well done !"

Плюси: "Staff & food were excellent."
Мінуси: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."

Плюси: "Attentiveness"

Плюси: "Entertainment was good."
Мінуси: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."

Плюси: "Comfortable seats, good service."
Мінуси: "To be expected, but no vegan options for food"

Плюси: "Boarding couldn’t be easier. The crew is very attentive and nice!"

Плюси: "This Airline is one of my favourite."
Мінуси: "Good service and decent planes.Hardly any delays."

Мінуси: "From more than 1h layover to 5 minutes."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "The way flying was meant to be."

Плюси: "I was so impressed by every staff of Turkish Airlines.. I was very young when TWA. Was an elite airlines, with the flight attendants dress perfect.. it made me feel like I was flying first class...with this being my first time using Turkish airlines I actually will use them over the American Airlines; just because the way I was treated and how quickly someone was willing to assist anyone.... I say you are the best!"

Плюси: "Enjoyed the service! Clean bathrooms with lotion! Good silverware for eating and nice tea!"
Мінуси: "USB did not work! Front of plane was boiling whereas back of plane was freezing. My friend was so hot she was sick many times because of the hotness of the plane."

Плюси: "Purchase value"
Мінуси: "Economy seats are a bit tight"

Мінуси: "I had to buy a Tukish Visa...spend the night in Istanbul.Screwed up my driver,my Mom had to call and cancel my appointments.I had no clothes,of toiletries....just a nightmare"

Плюси: "Good service"
Мінуси: "Departure delay"

Плюси: "Prompt, departure"
Мінуси: "the food"

Плюси: "What I liked about my flight was the service was the plane was up and running."
Мінуси: "What I didn't understand or appreciate was that this flight was supposed to take off at 8pm, as it was already delayed, but the plane just sat on the tar mat until 11pm without any explanations from the crew, no announcements, and most disturbing: not even the offer of a drink of water for the passengers as we waited blindly."

Мінуси: "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."

Плюси: "The crew looked after the children on the flight giving them coloring books, milk and little things I noticed. Therefore the children on the flight didn't fuss a lot therefore they didn't disturb the other passengers"

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "Safety and service"
Мінуси: "There was no ayran for drinks"

Плюси: "Loved the service, comfort, entertainment, etc. All of this was very nice but it was also a short flight."

Плюси: "Good crew, good food, good entertainment."
Мінуси: "Very cramped economy seats; no reclining. Rude gate personnel in Istanbul."

Плюси: "Every thing was ok"
Мінуси: "Nothing"

Мінуси: "Pathetic vegetarian food. Same pasta was served twice."

Плюси: "Entertainment selection Food and beverage service"

Плюси: "Everything"

Мінуси: "the kosher food was poor"

Плюси: "It was on time."

Плюси: "Good service, thanks"
Мінуси: "because of time zone change, Turkish take off was not updated with landing. Was lest time between flights"

Плюси: "Everything, Turkish is great."

Плюси: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Мінуси: "Not enough pens"

Плюси: "When I finally got off the plane"
Мінуси: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."

Плюси: "Nothing - missed flight"
Мінуси: "Need to reschedule flight to tomorrow morning...."

Плюси: "Not much"
Мінуси: "Seats very uncomfortable no room to move"

Мінуси: "Flight was delayed."

Плюси: "Excellent check in and boarding service"
Мінуси: "Cleaning of the airplane could be done better"

Плюси: "Fly attenden alwas with a beautiful smile"

Плюси: "Clean and spacious plane, relaxed and organized gate cre"
Мінуси: "Crew member passing out ear buds ran out and never came back"

Плюси: "Almost everything."

Плюси: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Плюси: "Free movies on plane, quick boarding! Ok time :)"

Плюси: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Мінуси: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."

Плюси: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Мінуси: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Плюси: "We loved Jaimie and Dana with Delta, two super nice ladies working at check-in and bag drop counter. We were running late and a bit confused, both of the ladies helped us with the whole process, re-assured is that all will be well. They did so with a great genuine attitude. Thank you again Jamie and Dana :)))"
Мінуси: "More leg room wouldn’t hurt!"

Мінуси: "That we did not have a seat assigned"

Плюси: "Everything was great from boarding to landing."

Плюси: "Loved having the Movie and tv options on the flight, really passed the time"
Мінуси: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."

Плюси: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Мінуси: "Had all my jewelry stolen from my luggage!"

Плюси: "Friendly service"
Мінуси: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Плюси: "Flight home was excellent as there was movies to watch and and snacks twice. Crew was great!"
Мінуси: "Flight to Cancun was ok, wish there had been a movie on that flight. Crew was great!"

Плюси: "Flight attendants seemed nice"
Мінуси: "Too tight in the seats"

Мінуси: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."

Плюси: "Quick and everyone was friendly"

Плюси: "Boarding was easy"
Мінуси: "Seats, the whole flight experience"

Плюси: "direct flight from bdl to cun."
Мінуси: "reclining seats that doesnt give much room to person behind recliner"

Плюси: "That I landed safely"
Мінуси: "1st class was horrible."

Плюси: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"

Мінуси: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Плюси: "The crew was outstanding, polite, and professional."
Мінуси: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"

Плюси: "nothing"
Мінуси: "They lost my luggage."

Плюси: "Great selection of movies to watch."
Мінуси: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."

Плюси: "great flight free movie going down"
Мінуси: "no free movie/tv coming back"

Плюси: "Very satisfied. Great service"

Плюси: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Мінуси: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."

Плюси: "Outlets to charge your phone and watch movies."
Мінуси: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Плюси: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"

Плюси: "Very comfortable"
Мінуси: "Nothing, besides the flight was slightly delayed but not by long"

Плюси: "Flew in First Class. Felt very pampered"

Мінуси: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."

Плюси: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"

Мінуси: "My suitcase was ruined."

Плюси: "Se had a Nice menu on board"
Мінуси: "No food to sell on board"

Плюси: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Мінуси: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"

Плюси: "We were bumped to 1st class, presumably because of our Delta gold skymiles card. It was great! The duration of the +3 hour flight was heavenly!"

Плюси: "Boarding was a breeze....arrived slightly earlier than expected."
Мінуси: "Nothing to not like"

Плюси: "Flight on time"
Мінуси: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."

Плюси: "everything, thank you."

Плюси: "in-flight experience was great delta comfort seats crew was wonderful"
Мінуси: "Boarding staff were flustered because of overbooked flights - I asked them for a seat assignment and they dismissed me saying wait for your name. I asked again several minutes later after I hadnt heard or seen my name on screen, and they rushed me onto the last seat on the plane right before doors closed. I dont think I should have been dismissed so quickly and probably wouldnt have made it on the plane if I wasn't persistent I wish Delta offered better flight snacks in general. Pretzels and peanuts are disappointing. If not, then maybe offer snacks for purchase (on all flights). This was a 2.5 hour flight and they had nothing. I was starving. (Jetblue Southwest Virgin do a better job w food)."

Мінуси: "Free streaming movies on WiFi did not work (the system was broken on this aircraft according to the customer support). We had 3 people flying together but did not get the seats assigned in one place. Yes, we did not pay extra for confirmed seats but since we were buying 3 tickets I think 3 seats close to each other (if not in one row) should be expected."

Плюси: "This was my first flight overseas, and I was already very nervous flying for such an extended period. Your crew was very courteous and attentive. I appreciate making this experience very enjoyable! ! !"
Мінуси: "I understand the fact that space is at a minimum on these flights etc. It would have been nice to have a little more space in between the next passenger lol but all in all, I have no true complaint )))"

Плюси: "Luggage came pretty quickly."

Плюси: "My flight home from Belgrade reminded me why I miss flying this superior airline so much! It's too bad they don't do domesticate flights in the USA! A stellar crew of helpful attendants made sure my journey was enjoyable through and through.An exceptional airline."

Плюси: "Crew was nice and supporting"

Плюси: "Everything went well..."

Плюси: "food was pasta only no choice"

Плюси: "Flight was awful."

Плюси: "Great flight. Great service. Great food. Nothing more to say then I'll fly again in the future with Lufthansa"
Мінуси: "Entertainment can be better"

Плюси: "Great customer service. Excellent in flight entertainment."
Мінуси: "Late boarding. Late take off. Slow to get off the plane. No buses on arrival. Missed connection. No flights until next day."

Плюси: "The crew was fantastic, the check in crew was great, and the plane was top notch in entertainment and spacing compared to some other airlines i have flown."
Мінуси: "Not actually unloading at a terminal. Unloading on the tarmac, then taking a bus around was not my favorite."

Плюси: "The quality of the food was good."
Мінуси: "long wait for the toilet; high cost of upgrade."

Плюси: "The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip."
Мінуси: "The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!"

Плюси: "Crew was fantastic!"

Плюси: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Мінуси: "3 out of our 4 flights had some sort of delay."

Мінуси: "Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed."

Плюси: "Airplanes, crew, entertainment on Lufthansa airplanes"
Мінуси: "Leaving Frankfort on-time"

Плюси: "The pilot pointed out the Alps as we flew over. It was an early flight most were sleeping and we would have missed it had he not mentioned it."
Мінуси: "Nothing all was good"

Плюси: "Flight attendant served snacks and drinks in less than hour’s flight. Well done!"

Плюси: "Crew was great"
Мінуси: "N/A"

Плюси: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Мінуси: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."

Плюси: "This was my first time flying and I have to honestly say I enjoyed this airline. The staff is very attentive to your needs. I felt comfortable the whole flight. The pilot and flight attendants are very informative."
Мінуси: "I didn’t like the passenger sitting in front of me on my return flight from Frankfurt to JFK. She had her seat reclined the whole time even during meal service. I asked the stewardess to kindly ask the lady to move her seat up so I can remove my meal tray and she said to communicate with the passenger it would make things more easier. I thought that is what the stewardess is supposed to assist me with but hat is my only complaint"

Мінуси: "Our luggage did not arrive at our destination!!!!"

Мінуси: "Better time management."

Плюси: "Comfort crew"
Мінуси: "The flight was delayedgoo"

Плюси: "Crew was good overall"
Мінуси: "Food was overheated and bland in taste. No on board entertainement"

Плюси: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Мінуси: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."

Плюси: "Seating, interior and menu"
Мінуси: "My previous flight was late. Flight attendants didn’t know how to guide me to my next gate as I was late"

Плюси: "Very nice new clean airplane (beautiful), excellent crew"
Мінуси: "Lufthansa may consider reworking the boarding area"

Плюси: "Not much compare to other airlines"
Мінуси: "Food!"

Плюси: "Every thing is excillent"

Мінуси: "40 minute delay in departure due to late arrival of incoming aircraft."

Мінуси: "I was in the middle seat and my neighbor was a mentally challenged person who should not have travelled. She annoyed me the whole trip. Movie selection was very disappointing."

Плюси: "Excelent service"
Мінуси: "I liked all"

Мінуси: "Good was average to bad"

Плюси: "Nothing"
Мінуси: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."

Мінуси: "My luggage was lost. But that can happen with any airline. Lets wait to see how long it takes to get it back to me."

Плюси: "Merci pour gentillesse"
Мінуси: "Merci"

Мінуси: "Flight was delayed twice."

Плюси: "The lunch served on the Munich to O'Hare segment was well above average for plane food. Like how the seat reclined. Inside temp was good."
Мінуси: "What's to like about today's airport experience, irregardless of the airline?"

Плюси: "The plane was very good , the hospitality was very good b"
Мінуси: "Every thing in Lufthansa was horrible"

Плюси: "Crew was pleasant."
Мінуси: "Premium economy upgrade not worth the price! Wheelchair service ordered but NOT provided In Frankfort!"

Мінуси: "It was one of the best flight of my life. Thr crew was absolutely super professional. Very clean aircraft, flight on time and excelent service. This flight proofed that everything is possible. Kidneys and smile were key factors"

Плюси: "Comfortable seats. On-time flight."
Мінуси: "Entertainment system difficult to use. Vegetarian food was mediocre at best."

Мінуси: "We were about 20-30 minutes late taking off, then we sat on the runway for about 20 minutes. This made it physically impossible to clear customs and go through security requirements at point of entry US in order to make connecting flight."

Плюси: "Good movies and TV to choose from."
Мінуси: "Food sucks. Bland and gooey pasta as vegetarian option."

Плюси: "Nothing"
Мінуси: "Airlines Front desk delay, long boarding , poor food"

Мінуси: "Flight was delayed"

Плюси: "See comments above."

Мінуси: "For a transatlantic flight, boarding was one mass stampede, seats were hard as a rock, tight, media "touch" screen had to be punched to work, worst selection of entertainment film & TV show options I can remember for an overseas flight"

Мінуси: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."

Мінуси: "There is no entertainment so I do not know it should be rates."

Мінуси: "The plane was very hot"

Плюси: "The crew"
Мінуси: "Seat comfort"

Плюси: "Nothing"
Мінуси: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Плюси: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Мінуси: "If I knew how to recline my seat earlier. I did try several times"

Мінуси: "Flight cancelled"

Плюси: "quick/efficient boarding - good staff - good food - easy flight !"
Мінуси: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Плюси: "The crew were really helpful with people who had tight connections because of the delayed flight"
Мінуси: "I wish they had WiFi"

Плюси: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Мінуси: "Inflight was better than I expected. But needs upgrading air crafts."

Мінуси: "Turn the lights on early making it hard to sleep"

Плюси: "Gaps between seats are very narrow."
Мінуси: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Плюси: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Плюси: "Light snack and complementary wine"

Мінуси: "old screens and entertainment system leg room to small"

Плюси: "The service"
Мінуси: "The seats"

Плюси: "Crew was excellent -kind nice and very attentive"
Мінуси: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Плюси: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Мінуси: "Boarding was chaotic and congested with not much information or order."

Мінуси: "Very slow service at checkin, was not even available when I arrived at the airport"

Плюси: "Great on board service from a very professional crew."
Мінуси: "Can't think of a thing."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Мінуси: "Customer service"

Плюси: "I got some rest"
Мінуси: "unable to charge my phone or watch movies"

Плюси: "The food service was good and the flight attendants were friendly."
Мінуси: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Плюси: "Easy Boarding"

Плюси: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Мінуси: "Not much to comment on here."

Плюси: "The sandwiches were simple yet just the right touch, on all four flights."

Плюси: "The crew service is impeccable. Ground services very friendly and professional."
Мінуси: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Плюси: "Arriving more or less on time"
Мінуси: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Мінуси: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Плюси: "Service"
Мінуси: "Only one queue for boarding. Flight late on arrival."

Плюси: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Мінуси: "lack of meal options"

Плюси: "Same as above"

Плюси: "Flight attendants tried their best given what they had to work with."
Мінуси: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Плюси: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Мінуси: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Плюси: "We love the flight all the way"

Плюси: "Special treat for King's Day Friendly crew"
Мінуси: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Плюси: "We really liked the KLM people, from the check in crew to the flight attendants."

Плюси: "Overall very nice flight, even comes with free drink and snack"

Мінуси: "sardines!"

Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Плюси: "Entertainment, cabin crew great."
Мінуси: "Seat layout may now be standard but is still cramped."

Плюси: "early arrival,comfort"
Мінуси: "late boarding while standing around waiting for pilot to ararive"

Плюси: "Economy class product offers good value for money."
Мінуси: "Boarding processes could be enforced consistently."

Мінуси: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"

Плюси: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Мінуси: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."

Плюси: "I liked the food and duration of flight because it was pretty fast"
Мінуси: "I didnt like that flight was with delay and arline still didnt compensate anything to me or even didnt give me any benefits for future if I use their airline."

Плюси: "My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk"
Мінуси: "Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless"

Плюси: "We love flying with KLM as their flight staff are such a lovely bunch :-) Always ready to support. Actually they are proactive and will check in advance for your needs. Thumbs up guys! Keep up with the professional level."
Мінуси: "What I didn't like was that the monitor at my seat as it was broken. So for 12 hours I had not a chance to watch a movie or anything :-("

Мінуси: "Plane was late arriving, and thus wasl late departing. Boarding was slow and chaotic."

Мінуси: "Cabin was cold we had a blanket which did help a bit Not much room to have your meals etc"