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Плюси: "The schedule was really comfortable"
Мінуси: "Please, have this flight at list twice a week year around"

Плюси: "It's so good to have affordable flights inside of Ukraine."
Мінуси: "Would be nice to have it schedule year around"

Плюси: "Standard comfort for a budget flight."
Мінуси: "N/A"

Плюси: "The food and beverage selection as always. The seat was quite pleasant as well."
Мінуси: "Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything. The flight was late departing and arriving."

Плюси: "I appreciate having updates about the flight mid flight."
Мінуси: "Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane."

Плюси: "The food was amazing as usual. The crew's service was great!"

Мінуси: "Top cold inside. 35-40 % of the journey we had turbulences"

Плюси: "We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit."
Мінуси: "We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again."

Мінуси: "3hours late"

Плюси: "Smooth"
Мінуси: "All was fine"

Плюси: "It's the cheapest you can get"
Мінуси: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."

Плюси: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Мінуси: "6 hours delay due to bad weather."

Плюси: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Мінуси: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."

Плюси: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Мінуси: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Мінуси: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Мінуси: "It was hot and stuffy and dirty"

Мінуси: "Application instruction on baggage hande king and que to boarding."

Плюси: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Мінуси: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."

Плюси: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Мінуси: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Плюси: "Staff cheerness"
Мінуси: "Nada"

Плюси: "Got me to where I was going and the airline stewards were polite and helpful."
Мінуси: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."

Плюси: "Everything was ok"

Плюси: "The price"
Мінуси: "The check in was not opened on time The bordibg was not possible on time"

Плюси: "Smooth flight"
Мінуси: "No terminal connection"

Мінуси: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Плюси: "Crew nice,seats ok"
Мінуси: "Expensive hold luggage,rip off"

Мінуси: "No air conditioned 2 hours late Poor ground service"

Плюси: "The Crew was excellent"
Мінуси: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."

Плюси: "Staff"
Мінуси: "Extra charges. £35 to check bags in"

Мінуси: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."

Плюси: "Cheap fare"
Мінуси: "No entertainment"

Мінуси: "It a good option, a good price, i will fly again"

Плюси: "Flight was on schedule"
Мінуси: "No free drinking water"

Плюси: "Cheap with early booking"
Мінуси: "No food, even free coffee."

Плюси: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Мінуси: "NA"

Мінуси: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"

Мінуси: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"

Плюси: "Nothing"
Мінуси: "Everything. Worst service I have ever seen on a flight."

Мінуси: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"

Плюси: "Everyone was really friendly and accommodating to my needs"
Мінуси: "40 minutes late taking off - sitting on the plane"

Плюси: "cheap, on time"
Мінуси: "no reclining chairs, no water free"

Плюси: "New aircraft"
Мінуси: "Boarding was horrendous. Flight was late in."

Мінуси: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."

Мінуси: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."

Плюси: "Pleasant staff and good flight"
Мінуси: "A bit of difficulty to check bag in online after original check in ...."

Мінуси: "Basic flight. Rude crew and late flight"

Мінуси: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"

Плюси: "Price"
Мінуси: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Плюси: "Crew were average"
Мінуси: "Everything was a disaster. Late and very uncomfortable"

Мінуси: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Плюси: "The don't say the truth"

Плюси: "online check in"

Плюси: "Crew was great. Tight on leg room but fine for the price."
Мінуси: "Rough and scary approach into landing. Pilot had to abort and come around again. I have only had this happen one other time in 30 years of flying."

Плюси: "Horrible. Website won't take payment for baggage. Charge over twice as much at airport. Black list this company."

Мінуси: "Legroom is non-existent. I am 189cm and cannot fit confortably."

Плюси: "Timely arrival."
Мінуси: "Sandwich not so tasty. The downside with Wizz is that you have to pay even for the cabin luggage."

Мінуси: "There was a bit of delay. The boarding was very slow."

Мінуси: "Half hour later departure; very limited selection of snacks"

Плюси: "The customer service of the cabin crew and nothing else!"
Мінуси: "They charged me £45 for my hand bag which was smaller than the standard handbags in other airlines, I had bought priority check-in service but still they didn't allow me to check in before anyone else, as I had to go to a separate queue to pay for my smaller than normal sized hand baggage ( in all other budget airlines its more than acceptable and was slightly bigger than Wizz Air allowance), the WizzAir hand baggage size allowance is way way too small and its a trap to make money off unsuspected passengers like myself. They were rude at the boarding gate and non-apologetic. Did not sympathize with me, although they were nice to other white passengers, I felt I was treated differently because of my race, specially after the Paris attack all brown skinned men were viewed as a potential threat I suppose and did not have a good experience in the flight as all passengers were looking at me funny! Point to be noted: On my way to Budapest from London I was carrying the same hand bag and I was not asked to pay extra!! Inconsistent service!"

Плюси: "Getting off"
Мінуси: "Paying for hand luggage plus the then obligatory and unnecessary early boarding. having to pay to sit next to my children The warm cold drinks"

Мінуси: "Delayed as usual .. badly managed and only took as the holiday we organised only picked up from that airport. Deeply un necessary"

Мінуси: "We paid a lot of money for priority to find out it was really cheap to purchase just before flying. It turns out most people buy priority so there really is no advantage. They lost our luggage and it took two weeks to retrieve."

Мінуси: "Chaos in boarding, no complemtery water,tight seating,delayed departure"

Плюси: "Nothing"
Мінуси: "The staff, the crew none could english well enough for anyone to understand them"

Мінуси: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."

Плюси: "The plane left on time."
Мінуси: "The plane itself was probably one of the most disgusting that I have ever been on. There was literal garbage and food all over the floors, the air flow was not working properly, the crew was not friendly, and upon boarding I was made to wait for a reason that was never explained although I had paid for priority boarding. This airline needs some serious help, because my flight to Ibiza was also a terrible experience. Would 10/10 NEVER fly with them again."

Мінуси: "we had delayed for 2 hours"

Мінуси: "Very unimpressed with Kayak. Was contacted to pay more money than originally sold due to their speed of service between me buying via kayak and them contacting Ryanair. Flight was absolutely fine but kayak service awful."

Плюси: "price and schedule were very fine on time pleasant staff"
Мінуси: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"

Плюси: "Captain had to take emergency action. We didn't know what was going on. It ended up fine, but it was scary without any knowledge"
Мінуси: "Seat size, riding a bus to and from when we had priority booking. Not worth the extra money."

Плюси: "Nothing except a decent plane."
Мінуси: "Excessive customer trap charges for checking, priority boarding, and luggage. Felt like cattle heading to slaughter house and paying for privilege of being abused. Late departure and inadequate waiting are. Worst experience in my flying history."

Плюси: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded then and after this was the usual great Ryanair experience."
Мінуси: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded"

Плюси: "The boarding was efficient flight"
Мінуси: "Flight was delayed. Seats are not comfortable. I was in a bus at the back and when it arrived at the demarcation door, the driver didn't open all the 3 doors! He only opened the front door beside himself so everyone had to exit by that door."

Мінуси: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."

Плюси: "Once boarded the transportation task was undertaken professionally"
Мінуси: "- No information on the ground - 90 minute STANDING wait (like sheep in a barn) in unventillated/unairconditioned Budapest Airport discount airline departure 'hall' (barn would be a better term) - no toilet, no space, no air - On board staff was visibly exhausted, robotlike"

Плюси: "Boarded on time"

Плюси: "Quick and easy .. flights bang on time, Return flight very 20 mins ahead , Nice staff"
Мінуси: "Ridiculous overpriced snack menu. Sandwiches etc.. And coffee not good too expensive.. Let's you down.!"

Плюси: "not much"
Мінуси: "We had a 9:15 am flight, we had bought one 15kg luggage for check in beforehand and we each had our own carry on (group of us 3) given that we had an early flight and it took us over an hour to get to our airport we had very limited time to get through check in and security to board our plane. Upon access to our boarding gate they would not let us in due to the size of 2 of our carry on. We understand it is policy for them to fit into the carry on fitment test in order for it to be free so we were then directed to pay extra for our carry on and have them checked in. By this time it was 8:40am, the person in charge for checking in luggage said it was closed and to let the boarding agents know that we can get through. Although we told them this (lots of going back and forth wasting more time) the boarding agent said it didn't matter and we needed some sort of proof that they said it was ok. We had no idea what to do then since they wouldn't let us check in our carry on nor get through the boarding gate & pretty much getting brushed off whenever we tried to ask if there were any other options. Finally by 8:50 we decided to take out some items and carried them. Through the security line we see a lady with a carry on almost twice the size of ours! Very frustrated with how things were dealt with considering they knew our plane was about to depart, our experience was a complete nightmare & will most likely not be flying with Ryanair again"

Мінуси: "i was charged for still water. you are flying in a pressurized cabin for over an hour, and you don't feel obligated to offer them the most basic of services, like water. when will you begin to charge for using the toilets?"

Мінуси: "no refundon tickets,since i missed the flight."

Плюси: "They wouldn't let me get my boarding pass 1 hour before my flight because they said I was late. Absurd. Poor customer service. Not professional at all."

Плюси: "They didn't lose my luggage"
Мінуси: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."

Плюси: "Nothing."
Мінуси: "The customer service agent was horribly rude. When asked her name, because she wasn't wearing a name tag, she said "Oh, you'd like my name? I'll be sure to write it down for you." I never ended up getting her name, but the way she treated me and my fiancé - as two customers that were very much over paying - was inappropriate and unprofessional. Never again will I fly RyanAir."

Плюси: "Good deal with regard to basic airfare."
Мінуси: "The bag check lines were slow and the agent was unfriendly. We were told our luggage was okay for carry on - size and weight requirements were met- at bag check. At the gate, the agent tried to charge us 50 euros per bag. Outrageous!"

Плюси: "Pretty typical RyanAir-- cheap, fast, and not a lot to get in the way."
Мінуси: "Why do I always get the flight with the screaming child? I know this isn't exactly RyanAir's fault, but it certainly had a negative influence on my flight experience."

Плюси: "Disgusting service from the staff whom were rude, short and unprofessional. Not only was the flight delayed but there was no announcement regarding the flight delay how much time we had to wait on the tarmac."
Мінуси: "The staff, the delay, the lack of information and more delays"

Мінуси: "Environment not clean and sloppery service"

Плюси: "The two seats next to me on the plane were vacant, so I was able to spread out and pretend I was in first class."
Мінуси: "They have you stand in line 30 mins before the flight. By the time you board the plane, you're stiff and unhappy."

Плюси: "Absolutely nothing you should maybe bring up your prices and stop killing people on there bags!"
Мінуси: "Very upset about what size the bags are defendant and I witness that Italians were being put a tag on it gone through but myself who I am in American and two other different couples of Asian we were charged and I try to say something to your workers and I thought they were very Rood and I just think that I would personally never fly Ryan air again"

Плюси: "Everything seemed very efficient and was run with no time wasted."

Плюси: "I liked that it got me where I wanted to go. The staff was nice."
Мінуси: "I had to jump through hoops to print a boarding pass even though I had Ryanairs app with a mobile boarding pass. 3 hours of my Sat and Sunday in Barcelona were spent searching for an open copy/print shop. Would have been nice to know more than 48 hours before my flight. I get to the airport after not finding a print shop, expecting to pay through the nose for them to print the tickets for me and they say I didn't even need it. They supply the boarding pass. Wow. The boarding is a joke. They don't board in zones, so the line was literally 180 people long. I wasn't even in the back of the line and it still bothered me. Now let's get to the plane, again, staff and pilot were great. The seats have NO leg room. I have long legs and it was miserable. No seat back pocket to put things. No recline on the seats. The aisle way sagged everytime someone walked past me, leaning my seat toward the aisle. I know, I know, you get what you pay for. This flight I paid for a lesson. That lesson being never never never ever ever ever fly Ryanair again. I would gladly pay a little more money to save my poor knees from being in that position again."

Плюси: "You have to pay for drinks, a simple coke or glass of water should be complimentary, not 3euro for a bottle of water."
Мінуси: "Did not like the fact that you have to check in on your own."

Плюси: "The flight itself was fine and the members on board were great"
Мінуси: "Terrible experience getting help, unable to print boarding pass and the lady at the front refused to help us. We got there 2 1/2 hours early and she sent us in circles trying to get our passes that we almost missed our flight because of her refusals to help us print the boarding pass."

Мінуси: "No space on the back of seat to place a laptop or book, no way to charge phones. In flight snacks and light drinks were not free."

Плюси: "Getting from point A to B is what it's about."
Мінуси: "The length of time it takes to board and sit, but that's more to do with passengers. The catering service for lack of a better word is slow, very slow in some cases."

Плюси: "From on-line check in to disembarkation I could not fault the service."
Мінуси: "The long wait at passport control which is clearly nothing to do with Ryanair"

Плюси: "Liked nothing."
Мінуси: "There was a protest at the Lisbon airport. Ryanair emailed us an hour before our flight to come 3-4 hours before our flight. Security lines and bag check was 4 hours long. The lady for Ryanair bag check was very rude to people. Overall a very negative experience. We ended up having to take the train and lose our money on the tickets."

Плюси: "Loved the crew! Super friendly and funny :)"
Мінуси: "Nothing in particular...all was expected for a budget airline!"

Мінуси: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"

Плюси: "Boarding from both sides of the plane was good"
Мінуси: "Made us wait in line for way too long, No air conditioning on the ground made the plane sweltering."

Мінуси: "There was no food except a pot noodle I have never eaten one in my life. I was surrounded by a very drunk hen party and someone playing very loud music on a Bluetooth. So not a very comfortable journey."

Мінуси: "Lines were ridiculously long and system was down. They claim to be the cheap airline but can't even give us a free carry on. Never again."

Мінуси: "Very poor boarding process, it is priority first then a free for all for everyone else. Don't enforce the policy of having people put at least one item under their seat. Also, didn't realize I had to make my baggage arrangements when i booked the flights. I will never use this airline again. It is horrible."

Мінуси: "The check in, even though I did online checking, charged me 80 euros to PRINT BOARDING PASSES. Then we had to get out of line to pay luggage fees, almost miss4d our flight Then 200 euros for 4 carrying so baggage fees were half the price of the tickets. Will never fly them again."

Плюси: "Nothing"
Мінуси: "No organization to check in and no Q that organized passengers to broad aircraft."

Плюси: "Speed of taking off once boarded"
Мінуси: "All ok to be fair"

Плюси: "The flight left over an hour late. The cabin was VERY DIRTY, there was gum stuck to the floor in front of me and garbage on the floor. They do a "visa check" for passengers at check in - this is clearly a way to check that you have printed your boarding pass - if you have not Ryan Air will charge you extra. I have never been on another airline that does a "visa check." I provided my residency card and the check in clerk said they did not need it, the clerk was impolite. BEWARE- this is a discount airline meaning that they charge extra for everything - bags, water, boarding pass, etc. Read their instructions very carefully to avoid extra charges."
Мінуси: "I like that they have a sticker for safety instructions instead of pamphlets."

Мінуси: "Crying child Stupid boarding in Stansted, i ran through the whole airport to find out that there was still a queue of 15 minutes, althought it said final call"

Плюси: "Well, it's Ryanair, so the price."
Мінуси: "Flight was delayed which meant that when we were standing in the immigration queue, that last Stansted Express had departed meaning I had to buy another ticket to get the coach instead."