Пошук дешевих авіаквитків до Сан-Франциско

Мінуси: "Food"

Мінуси: "Nothing"

Мінуси: "Check-in for ticket took 2 hours!"

Мінуси: "they cancelled by booking just before hour depature.."

Плюси: "seats were awesome, so as the food and the occasional snacks were delightful"
Мінуси: "My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working..."

Плюси: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Мінуси: "Hot food was luke warm, portions skimpy."

Плюси: "crew amazing,"

Плюси: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Мінуси: "The new Q suites in business are GREAT!"

Плюси: "Short flight. Attentive crew"

Плюси: "Friendly service with smile."
Мінуси: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."

Мінуси: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"

Плюси: "Boarding was smooth; Plane was clean; Flight departed on time;"
Мінуси: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"

Плюси: "all nice"
Мінуси: "nothing but avoid bread"

Плюси: "Excellent entertainment very friendly crew"
Мінуси: "Food...again"

Плюси: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Плюси: "Nothing about American Airlines Never ever to travel with it again"
Мінуси: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"

Плюси: "It was on time."
Мінуси: "The food sucked."

Мінуси: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."

Плюси: "Individual service, happy and natural looking crew, comfort and company aim."

Мінуси: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."

Плюси: "Very comfortable wii sleeping compartment"

Плюси: "Hospitality and food."
Мінуси: "Seats are not comfortable."

Плюси: "Heavenly for an airplane ride!"

Мінуси: "The flight attendant dropped a suitcase on my head when I was sleeping. I had terrible headache, nauseous, and dizzy with some really uncomfortable neck pain. The staff tried to get me to take medicines that I could not read for nauseous but I would not. They said they were prescribed by a doctor! What doctor. The flight was the longest worst ever! 14 hours - nothing to eat or drink! In addition, the head flight attendant said the baggage compartment over my head was a problem as it opens all the way down and bags fall easily out. The bag was easily 30 pounds and landed directly on my head. I suffered a concussion."

Плюси: "Crew was good, they were trying hard to keep customers happy."
Мінуси: "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."

Мінуси: "Food poor- no variety"

Плюси: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Мінуси: "The food"

Мінуси: "Same as above"

Плюси: "Entertainment"
Мінуси: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"

Мінуси: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"

Плюси: "Being able to sleep."
Мінуси: "Food was not good. Rice was not fully cooked."

Плюси: "Complimentary upgrade to business class."

Плюси: "Great selection of movies and tv shows"
Мінуси: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"

Плюси: "Very courteous!"

Плюси: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Мінуси: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"

Плюси: "First of all, I want to preface this by saying that virtually every airline is better than the major ones working in the US (American, United, and Delta), and Qatar Airways is amongst this number. The entertainment selection was excellent, the best of any flight I've ever been on. The flight attendants were excellent, again, much better than those on American carriers (I am American, FYI)."
Мінуси: "The food was terrible. Of course, we know this about airline food, BUT I have been on Qatar Airways flights with GOOD food in the past, so I know it can be better. Also, I sat in the baby section, which also happens to be where they put long-legged people. This is no one's fault, but suffice to say, do NOT sit next to 4 5-month olds for a 15-hr flight! Interestingly, since all flight attendants were women, about 50% of the flight did listen to them since there were many conservative Arabs onboard from Qatar or Saudi Arabia (i.e., those who are taught not to listen to or respect women). This made for some frustrating sites to witness but it's obviously not the airline's fault. Poor women!"

Мінуси: "Luggage was lost"

Мінуси: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."

Мінуси: "I had to ask for wine to 3 different hostess's"

Плюси: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"

Плюси: "The crew and the airline was a great experience."
Мінуси: "I wish there was more leg space between the seats."

Плюси: "ok"
Мінуси: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."

Плюси: "Excellent aiways"
Мінуси: "Nothing"

Плюси: "I don't like at all"
Мінуси: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."

Плюси: "Very good entertainment selections, friendly and helpful crew, good flight time, large brand new aircraft."
Мінуси: "Seats too firm"

Плюси: "What I really impressed me over other airlines was the choice of movies and other entertainment"
Мінуси: "What I really didn't like was the food. ex. I asked for Hindu good. The choice of chicken I had was never ever cooked by Hindus. The chicken was looking something like a small hot dog served with potatoes which is never a part of Hindu meal. Also the curry was less making the passengers eat dry rice. Some passengers had pickle as choice some had some kind of butter to eat with rice and curry which could never be a combination."

Плюси: "I loved the lounge"
Мінуси: "Nothing"

Плюси: "Friendly crew"
Мінуси: "Not piling up people like sardines in a can."

Мінуси: "Staff was very friendly, courteous and helpful."

Плюси: "Food was really hot and good customer service"

Плюси: "Flight attendants are friendly and helpful."

Плюси: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Мінуси: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"

Плюси: "The crew was very nice. Seats were pretty comfy."
Мінуси: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Плюси: "Amazing crew"

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "Swiss is always excellent"

Плюси: "The crew"
Мінуси: "More comfortable seats"

Плюси: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Мінуси: "It was perfect !"

Плюси: "Crew was lovely! Friendly and happy. Well organized and responsive."
Мінуси: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."

Мінуси: "Crew was excellent Seats very short on leg room and hard cushions"

Мінуси: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Мінуси: "Terrible movie selection"

Плюси: "The crew was very helpful & friendly"
Мінуси: "The a/c or fans were on too high"

Плюси: "good availability of food"
Мінуси: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Плюси: "great flight"

Плюси: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Мінуси: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"

Плюси: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Мінуси: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."

Плюси: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Мінуси: "Boarding was later than initially said and I did not know why"

Плюси: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."

Плюси: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Мінуси: "We've got no complaints."

Плюси: "Vegetarian curry lunch/dinner was good. Cabin temperature was good. Bathroom was clean."
Мінуси: "flight crew were snippy. Had to ask for tea in between meals. Was assigned a middle seat when there were so many empty seats. The idea that we had to pay for seat assignments."

Плюси: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."

Плюси: "Excellent crew"
Мінуси: "Terrible seats :-("

Мінуси: "Good"

Плюси: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Мінуси: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Плюси: "The service is the best!!! I enjoyed everything!!"

Плюси: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Мінуси: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"

Плюси: "Service ok"
Мінуси: "Horrible food, tvs didn't work, crowded."

Плюси: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Мінуси: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Плюси: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."

Плюси: "The crew was pleasant."
Мінуси: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Плюси: "Service was excellent and very friendly."
Мінуси: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."

Плюси: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Мінуси: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."

Плюси: "See above"

Плюси: "Helpful staff"
Мінуси: "I was uncomfortable with the space"

Плюси: "Courtesy of crew."

Мінуси: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."

Мінуси: "The most uncomfortable flight I've ever experienced. The seats were too small. It was torture for a 12 hour flight. Need more space and padding in the seats."

Мінуси: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"

Плюси: "Service is above average, flight attendants very friendly and helpful."
Мінуси: "Only one choice of the lunch dishes was available, since they had run out of the second one."

Плюси: "The crew was terrific."
Мінуси: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

Плюси: "Everything"

Плюси: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Мінуси: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."

Плюси: "Ft"
Мінуси: "The lack of food choices. Even if you must buy them tgere should be choices"

Плюси: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."

Плюси: "Excellent Amount & Quality of Asian Vegetarian Food"
Мінуси: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"

Плюси: "As above."
Мінуси: "As above."

Плюси: "Same as the first flight."
Мінуси: "Same as the first flight."

Плюси: "The service was excellent. They are very helpful and friendly."
Мінуси: "Maybe refresh the plan in the near future. Other then that it was very enjoyable trip."

Плюси: "yes"
Мінуси: "nothing"

Мінуси: "Vegetarian meals can be better"

Мінуси: "same as before on luggage as it was directly sent to SFO The security check again was painful as it was just a transfer and we only had 1 hr in between, didnt think there are additional security check again for transfers"

Плюси: "Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable."

Мінуси: "On time"

Плюси: "Great good entertainment n crew provided warm and courteous service"
Мінуси: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Плюси: "Good movies"
Мінуси: "Lack of drinks offerdd"

Плюси: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Мінуси: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Плюси: "Everything was more than perfect. Thanks Turkish Airlines."
Мінуси: "On board internet must be faster."

Плюси: "My kids, wife and I loved flying to Turkish Airlines. Always on time, tasty and nutritious food, wonderful staff who help you with smile on their faces. Sure, we'll fly Turkish Airlines from now on."
Мінуси: "Nothing at all."

Мінуси: "Seating too tight/ crew staff members at Istanbul airport"

Мінуси: "Not enough bathrooms. Very long lines to go to the bathroom."

Мінуси: "No, disappointments:)"

Плюси: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."

Мінуси: "See sbove"

Мінуси: "All was fine."

Плюси: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Мінуси: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Плюси: "Freebies gifts"
Мінуси: "Nothing"

Мінуси: "Policy"

Мінуси: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."

Плюси: "Early arrival by full 30 minutes--great."
Мінуси: "Crying babies, but not airline's fault."

Плюси: "As with the departure, everything was smooth for those who had no carry-on laptop"
Мінуси: "The new carry-on laptop caused a delay of about 1 hr before departure and arrival an hour late, then claiming the laptop was almost a nightmare with long queue after picking up the luggages, one has to also claim their laptops in a make shift station In the baggage claims area. My suggestion is to put the computer laptops in alphabetic order by last name/surname, with the claim ticket,for easier access when picking up. As for departure, probably at check in to inform them that if you have a laptop carry-on so that can be taken care of right away as not to delay departure when they take it at the departing gate. This should be done at check in if in Turkey, or as a transferring traveler, to inform the traveler to take care of that as soon as arrived to transferring destination and for the traveler not to wait until boarding time at the boarding gate."

Плюси: "Price, service."
Мінуси: "Can not take a laptop or Kindle on board (no fault of Turkish Airlines, but still an option available when flying from other places to the US)."

Мінуси: "We had to wait about one hour after sitting."

Плюси: "Comfortable flight, friendly flight attendants, food, usb port to charge my phone, and the in-flight entertainment"
Мінуси: "N/a"

Плюси: "food"
Мінуси: "Leaving 2 hours late from Istanbul and arriving 2 hours late at SFO, jeopardizing the Shuttle pickup arrangement."

Плюси: "Courteous"
Мінуси: "Nice people"

Плюси: "Everything"
Мінуси: "Everything"

Плюси: "Turkish airlines is the worst of the worst."

Плюси: "Amazing service and comfortable environment. The really take care of you"
Мінуси: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"

Мінуси: "It didn't happen and I wasn't notified"

Плюси: "The meals was good"

Плюси: "I liked the accurate time for departure and landing, the meals was ausom and delicious and the plane was new and comfotable."
Мінуси: "Nothing"

Мінуси: "they lost my luggage by my first stop"

Плюси: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Мінуси: "Really nothing."

Мінуси: "They cancelled my flight days before leaving the country or origin, leaving me incredibly inconvenienced."

Плюси: "Great service. On time. Friendly personnel."

Мінуси: "Everything was really good"

Плюси: "The steward was very nice. He let me store my special salad and pudding."

Плюси: "Lots do watch/do on the console. Smooth flight. Responsive staff when available."
Мінуси: "Perhaps because of Istanbul security measures, but all water removed before boarding plane, with no chance to get more. Stewards couldn't give out bottles of water, only those little cups from time to time. They could bring more of those little cups when you called for them, but not during turbulence. So having no access to water was not great (or planned out on their part). Also, no random sweeps of the aisle by the stewardess from time to time, to check on comfort. My seat kept being pushed by passenger behind me. Flight into Istanbul two weeks prior was great all around. This knee was filled with too many negative moments."

Плюси: "Everything"

Плюси: "Same as above"
Мінуси: "Same as above"

Плюси: "Overall not a good experience"

Плюси: "- nice treats around take off (turkish delight and Superman v Batman Chocolate cake) - good in-flight entertainment selection"
Мінуси: "- service was slow and steward/esses took awhile to respond to service calls; were not that friendly - trash wasn't picked up"

Плюси: "Food, crew"

Мінуси: "The plane was very cold"

Плюси: "flights on time.."
Мінуси: "Our pre-ordered meals were not served"

Плюси: "Great crew service and food. Great entertainment features."
Мінуси: "Wish services in Istanbul airport was better. Had to take a bus to the terminal and transfer directions and gate services was confusing and not very good. But this is not the airlines fault."

Мінуси: "Three hours departure delay from Munich to SFO"

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Плюси: "Yes"
Мінуси: "None"

Плюси: "Upgraded to business class for a reasonable fee."

Плюси: "Literally one of the worst check in experiences I have ever had traveling"
Мінуси: "The person checking me in could have given me a few minutes to help me understand the flight delay"

Плюси: "Luggage space, comfortable seat.. huge plane"
Мінуси: "Ice cream was not good."

Мінуси: "Paid for and reserved bassinet seat but didn't receive bassinet seat. No one wanted to help. Very disappointed."

Плюси: "Glad that i was able to secure a seat in the emergency exit row (row 70)"
Мінуси: "Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!"

Мінуси: "Sittinf in the middle"

Плюси: "Everything!"
Мінуси: "What’s not to love?"

Плюси: "The seating configuration was ideal (2-3-2)"

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Плюси: "All aspects except for boarding and transferring ticket..."
Мінуси: "Lack of Lufthansa staff at check-in. Lufthansa tickets are non-transferable."

Мінуси: ":)"

Плюси: "staff"
Мінуси: "major delay, poor communication andaccommodation considering delay"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "See above. The same applies."
Мінуси: "See above. The same applies."

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Мінуси: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"

Плюси: "Ewerything"

Плюси: "Lufthansa flights are by far the best way to fly transatlantic!!"

Плюси: "Excellent"

Плюси: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Мінуси: "The seat didn't go back at all"

Плюси: "Same as above but even better."

Мінуси: "None"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Мінуси: "The crew didn't seem quite ready for offering refreshments, and I had to go and ask for water several times. The snacks weren't very ubstantial, and having a good 4-5 hours in between meals was hard for me as I had been traveling for a long time already."

Плюси: "Staff was very attentive and friendly."
Мінуси: "Seating very cramped for a tall person. Tight squeeze!"

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "Excellent, helpful steward."

Плюси: "Overall it was a great experience."

Плюси: "keep going"

Мінуси: "the hot meals were aweful"

Мінуси: "11 hours of crying babies was too much. The practice of placing 4 cribs together on the bulkhead encouraged one baby to set the others off screaming. The toddler siblings then started fussing, the parents were then jumping up and down, jostling the other passengers, it was a nightmare! Hated every minute of it."

Мінуси: "Too cold"

Плюси: "See above"
Мінуси: "See above"

Мінуси: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Плюси: "Wonderful overall"

Мінуси: "seat did not recline at all,"

Мінуси: "Delated and boarding was a mess"

Мінуси: "Delays and boarding"

Мінуси: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."

Плюси: "The crew and in flight experience were excellent."
Мінуси: "Terminal procedures, particularly a tarmac delay and understaffed customs and security personnel, jeopardized my London Heathrow connection in spite of the 80 minute layover. Itineraries with less than a two-hour connection should be discontinued as a fraudulent misrepresentation of the passenger's likely success. I will never fly through Heathrow again."

Мінуси: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

Мінуси: "Too hot and stuffy. No air."

Мінуси: "I did not like the surprise of having to pay for a seat reservation, once I had purchased my tickets. This was costly and certainly unexpected."

Мінуси: "It was long terrible 24 hr journey with a pregnant wife"

Плюси: "very nice and attentive personel"

Плюси: "It was good because I was placed in EconomyPlus"
Мінуси: "Was not able to check-in on line and I could not book my seat - so I was just assigned seating. Fortunately it worked and I got the window seat on the shorter flights and an aisle seat for the longer flight."

Плюси: "I like to fly with Lufthansa highly professional team, I feel comfortable and safe."

Плюси: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Мінуси: "Food could have been better"

Плюси: "The crew"
Мінуси: "Boarding"

Плюси: "Entertainment players"
Мінуси: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."

Мінуси: "The 34 minute flight was delayed by almost 2 hours."

Плюси: "For short flight the seats are ok with space for the legs"
Мінуси: "The flight was 30 minutes delayed"

Плюси: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Мінуси: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."

Плюси: "The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows."
Мінуси: "Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!"

Плюси: "The crew was amazing, the seat was comfortable"

Плюси: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Мінуси: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."

Мінуси: "Food terrible"

Плюси: "Not much."
Мінуси: "Baggage fees and unclear policy during booking with Kayak."

Мінуси: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Плюси: "Medical help"

Плюси: "Movie selection was good."
Мінуси: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

Мінуси: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Плюси: "Good attention and food"

Плюси: "Flight on time"
Мінуси: "nothing I can think of"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "On time departure, friendly staff"
Мінуси: "GET AN AGREEMENT WITH GLOBAL ENTRY"

Плюси: "too short to tell."
Мінуси: "Not applicable"

Мінуси: "Hot meal was awful"

Плюси: "Very orderly fashion onto boarding"
Мінуси: "My suitcase got destroyed"

Плюси: "Nothing"
Мінуси: "Everything"

Плюси: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "easy boarding"
Мінуси: "bad seating. you previously provided a comfort kit but discontinued it."

Мінуси: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."

Плюси: "Boarding was easy, on time"
Мінуси: "Crew's attitude for any request was snobby and harsh"

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "The plane arrived at destination ahead of schedule."
Мінуси: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."

Плюси: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Мінуси: "Everything"

Мінуси: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"

Плюси: "We arrived on time"
Мінуси: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Мінуси: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Плюси: "Leg room, kind staff in the airplane"
Мінуси: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Плюси: "Nice staff. efficient."

Плюси: "The flight attendants were beautiful"

Плюси: "Great grew, great flight. Thank you!"

Плюси: "Food, entertainment."
Мінуси: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."

Мінуси: "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. We first flew to Lviv and then they turned the plane around and came back as we were landing. I appreciate that they did this for safety reasons. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Not a pleasant experience."

Плюси: "Flight services were good. Staff friendly. food was good"
Мінуси: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Мінуси: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Плюси: "All"
Мінуси: "0"

Плюси: "best blanket any business class."

Мінуси: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Плюси: "Easy travel nice plane."
Мінуси: "Not enough leg room for long flight."

Плюси: "Exiting the aircraft."
Мінуси: "United did not honour the seat assignment that Airfare.com gave me so I sat in a middle seat. But the entire seating plan on United is so bad it should be a violation of the anti torture convention."

Мінуси: "Delayed boarding"