Пошук дешевих авіаквитків до Росії

Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Плюси: "Crew was wonderful. Food and drinks was good."
Мінуси: "More movies in Russian language, or with English subtitles"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Everything about the flight was perfect."
Мінуси: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Мінуси: "Seats in row 56 are too tight."

Плюси: "Everything was dood"
Мінуси: "No complains"

Плюси: "Decent food."
Мінуси: "No onboard entertainment."

Плюси: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Мінуси: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "everything"

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "Every thing"
Мінуси: "Nothing"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Плюси: "Everything"

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything"

Плюси: "Everything!! Flight was great!!"

Плюси: "Ewerything"

Мінуси: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."

Мінуси: "The seats were uncomfortable."

Плюси: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"

Плюси: "Excellent"

Плюси: "All great"

Мінуси: "There is not entertainment and seats not that comfortable"

Плюси: "Service"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Мінуси: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."

Мінуси: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."

Плюси: "Nice crew and dinner."
Мінуси: "Luggage didn't make the flight."

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "0"
Мінуси: "Had to pay to check in one nag"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Плюси: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Мінуси: "Food and seat comfort."

Плюси: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Мінуси: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"

Плюси: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Мінуси: "I expected more from airlines lake Austrian."

Плюси: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Мінуси: "It would be wonderful to have all seats the same as first class for a long distance flight."

Плюси: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Мінуси: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Плюси: "Clean and new planes. On time."
Мінуси: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"

Мінуси: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Плюси: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Мінуси: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."

Плюси: "Service was good and the crew was courteous and friendly"
Мінуси: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"

Плюси: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Мінуси: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Плюси: "Medical help"

Плюси: "Plane, pilots and the leader of the crew"
Мінуси: "The flight attendant in the back needs to be more educated"

Мінуси: "Difficulty getting to flight"

Мінуси: "Caótica boarding Uncomfortable seats did not recline"

Плюси: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Мінуси: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

Плюси: "Again as in previous flight very efficient professional and pleasant staff ."
Мінуси: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."

Плюси: "Direct connection"
Мінуси: "Meal is horrible"

Плюси: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Мінуси: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Плюси: "I liked the crew on the flight."
Мінуси: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."

Плюси: "Life is beautiful"
Мінуси: "My fellow passenger fended off my sexual advances like a pro"

Мінуси: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "Non"
Мінуси: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Мінуси: "Hot meal was awful"

Плюси: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Мінуси: "Not one thong!"

Мінуси: "Food part was missing."

Плюси: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Мінуси: "The food quantity was skimpy considering the duration of the flight."

Плюси: "Flight was good and everything worked out perfectly."

Плюси: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "Great experience, friendly crew!"

Плюси: "Helpful service, decent food."

Плюси: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Плюси: "Plane left and arrived on time."
Мінуси: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."

Мінуси: "The flight was delayed and I lost my luggage."

Мінуси: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Плюси: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Мінуси: "Nothing."

Плюси: "On time, smooth flight."
Мінуси: "Boarding area cramped, all classes and rows boarded at same time."

Плюси: "The flight attendants were beautiful"

Плюси: "Service was great and the flight on time."

Мінуси: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Плюси: "Best take off, Best Fight, Perfect Landing...!!!"
Мінуси: "Diner was tasty...but, no breakfast... would have been great..!!!"

Плюси: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Мінуси: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."

Плюси: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Мінуси: "nothing in particular"

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "The boarding and exiting of the aircraft was smooth and organized. I really do prefer that passengers be strictly monitored when boarding the plane according to their seats. It really does make sense to board the plane from the rear forward. I realize airlines feel like they have to make their business class passengers feel special, but it really doesn't make sense for passengers to be climbing over one another."
Мінуси: "I left my entertainment at home in a mad rush to depart which is very unusual for me. As a result, I had to rely on Austrian Airlines' copyright licenses, and they were less than satisfactory. Fortunately, I'm flying back with Lufthansa, so I hope there will be more variety there. The lavatory at the back of the plane was filthy by the end of the flight. I don't understand why the flight attendants feel to good to clean the lavatories for their passengers. We are stuck on a flying can for 9-10 hours and deserve to have clean lavatories during that time. At one point, I was thirty and approached the back of the plane. When I entered the rear galley, the ladies looked at me like I was intruding. If self-service is not available for passengers, then flight attendants should be prepared to serve their customers."

Плюси: "All"
Мінуси: "0"

Плюси: "best blanket any business class."

Плюси: "I was offered to change my flight for 400 Euros, and did so. Had the offer been for less money, I would not have. I was told that the chance of my losing the new seat was minimal, as the computer was very overbooked and rarely wrong. I was then told at the gate that I had to wait there, and did so, despite having already checked into a lounge (for a fee), because I needed to print a bank bill (my reason for going to Moscow from Vienna, not directly home from Vienna to New York, is to pay a fee into an account at the bank). So I waited, and in the meantime contacted my friend in Moscow to tell him I'd be arriving 10 hours later than planned. Then at the very last minute that 2 people who had booked for the flight had not appeared, and that I had to board it. Hugely frustrating on account of the endless assurances made."

Плюси: "The plane condition."
Мінуси: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Плюси: "I liked how generous they were with food and drinks"
Мінуси: "Free WiFi could have made the flight a lot better"

Плюси: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Плюси: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Мінуси: "Nothing"

Мінуси: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Плюси: "The crew were excellent and seats were comfy."
Мінуси: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "Fantastic gate agents!"
Мінуси: "The food was terrible."

Плюси: "Yes"
Мінуси: "Everything was good"

Плюси: "Comfortable seat, great crew."
Мінуси: "Flight delayed, no USB port and no entertainment"

Плюси: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Мінуси: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Мінуси: "Staff rude and short"

Плюси: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Мінуси: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Плюси: "Good beverage service."
Мінуси: "Over an hour delayj for departure."

Плюси: "the drinks"
Мінуси: "seat reservation. having to pay for luggage...."

Мінуси: "Delays, took my hand luggage into the hold,"

Мінуси: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Мінуси: "The plane was very hot"

Плюси: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Мінуси: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Плюси: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Мінуси: "No reading light in my seat..."

Плюси: "Crew was excellent -kind nice and very attentive"
Мінуси: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Мінуси: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Плюси: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Мінуси: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Плюси: "Good entertainment options. Nice flight attendants"
Мінуси: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Мінуси: "Flight departed 35 minutes late"

Мінуси: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Плюси: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Плюси: "Entertainment"
Мінуси: "Food and one bathroom out of service makes an awful flight"

Плюси: "Fabulous trip with friendly, helpful staff"
Мінуси: "Nothing"

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "Tiny old cramped plane."

Мінуси: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Мінуси: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Плюси: "Short-hop flight, fit for purpose."

Плюси: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Мінуси: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Плюси: "The crew service is impeccable. Ground services very friendly and professional."
Мінуси: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Плюси: "Same as above"

Плюси: "The cabin crew were fantastic and funny"
Мінуси: "Tiny seats"

Плюси: "Boarding was very efficient."
Мінуси: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Плюси: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Плюси: "Crew was excellent"
Мінуси: "Economy was very tight! Seats were uncomfortable"

Плюси: "Plane service"
Мінуси: "1h30min delay at airport"

Мінуси: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Плюси: "Short flight friendly crew"
Мінуси: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Плюси: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Мінуси: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Плюси: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Плюси: "Entertainment, cabin crew great."
Мінуси: "Seat layout may now be standard but is still cramped."

Мінуси: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Плюси: "The crew was OK, but nothing special."
Мінуси: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Плюси: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Мінуси: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Плюси: "Entertainment system"
Мінуси: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Плюси: "Crew memebers"
Мінуси: "Nothing"

Мінуси: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Плюси: "Everything! The service was exceptional!"

Плюси: "I like the comfortable seats"
Мінуси: "Service lag a little"

Плюси: "Crew was great. Seats were comfortable."
Мінуси: "The airline lost both of my luggage suitcases."

Плюси: "The whole crew is so kind"
Мінуси: "Delta made my whole first flying experience the best."

Плюси: "Friendly crew"

Мінуси: "The craft is a bit old. Harsh landing."

Мінуси: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Плюси: "Not being charged for my first bag of luggage"
Мінуси: "Nothing"

Мінуси: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Плюси: "The crew was pleasant and boarding efficient I lucked out with first class"

Плюси: "The new movies selection, food was very good, staff more friendly than previous flights"
Мінуси: "Boarding always a problem on MEA we have to wait too long in the queue"

Плюси: "Crew was awesome!!"
Мінуси: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Мінуси: "It was a great flight can’t think of anything"

Плюси: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Мінуси: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Мінуси: "Arrived 5 hours late"

Плюси: "Quick and efficient not lying more to say or critique."
Мінуси: "Coffee and a bread roll as a snack??"

Плюси: "Timely and smooth teansit."
Мінуси: "Food has a way to go to be appetising."

Мінуси: "Na"

Плюси: "Very quiet"
Мінуси: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Плюси: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Мінуси: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Плюси: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Мінуси: "Slight issue with headphone connection, was not the only passenger."

Мінуси: "Leg space."

Плюси: "Enjoyed my food, especially tasty for airplan fare!"
Мінуси: "Not enough leg room"

Плюси: "Absolutely everything perfect."
Мінуси: "Through my own fault I ordered a different seat instead of window seat. :)"

Плюси: "The crew was very friendly and professional. The food very good"
Мінуси: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Мінуси: "I don’t know why they keep making boarding with stairs and bus."

Плюси: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Плюси: "The space and the people"
Мінуси: "Nothing"

Плюси: "Courteous crew"

Плюси: "Courteous crew"

Мінуси: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Плюси: "All was good we didn’t feel the time 9 hours passed easily"
Мінуси: "Nothing special"

Плюси: "The crew was good and very good pilot's"
Мінуси: "No leg room between seats"

Мінуси: "It was delayed"

Плюси: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Мінуси: "Bottom seat cushions could be a little more comfortable ."

Плюси: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Мінуси: "nA"

Плюси: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Мінуси: "."

Плюси: "Good seat near the front."
Мінуси: "Delayed arrival by 30 minutes."

Мінуси: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Плюси: "Spacing was ok"
Мінуси: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Плюси: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Мінуси: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."

Плюси: "The seats were comfortable."
Мінуси: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."

Плюси: "Great service by attendants Spoiled us with food"
Мінуси: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Плюси: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Мінуси: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."

Плюси: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."

Плюси: "The plane itself is ok. Not expecting too much from economy class."
Мінуси: "Not much really."

Плюси: "An average for a short haul flight."
Мінуси: "Boarding process was not very clear. They took us to a far remote position."

Плюси: "Cabin crew was very nice"
Мінуси: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap"

Плюси: "Nothing, 45 minutes delay my bag never came on time barely made it to the flight"

Плюси: "Friendly crew."
Мінуси: "Not being delayed :)"

Мінуси: "No vegan meal, although specified at booking, broken entertainment center, lost luggage."

Плюси: "Fast, one stop, better than three weeks on a boat"
Мінуси: "Broken entertainment center, no vegan meal although selected at booking, very cold."

Плюси: "Crew were polite, friendly and attentive."
Мінуси: "Better food, bigger dessert"

Плюси: "Everything went fast and smoothly."
Мінуси: "Food/snacks - little bit more"

Плюси: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Мінуси: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."

Плюси: "Crew provided great service."

Плюси: "The aircraft."
Мінуси: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"

Мінуси: "Less people on the plane"

Мінуси: "More communication about flight delays at the airport."

Плюси: "the crew was really amazing!"

Мінуси: "Security. I got my wallet stolen from inside my backpack in the overhead bin."

Мінуси: "wormer salon"

Плюси: "Free Services very good"
Мінуси: "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."

Плюси: "Comfortable plane"
Мінуси: "The entertainment did not work for a number of passengers in my area. The system was restarted once, with no results. The crew did not seem to care. The food service was poorly coordinated."

Плюси: "Crew"
Мінуси: "Delays"

Плюси: "The only good thing was that it got me from Point A to Point B and my bag wasn't lost or damaged."
Мінуси: "The seats are so incredibly small for a long haul flight. Two people must compete for shoulder space, as there simply isn't enough room for both to sit back completely. Constant elbow issues and a feeling of being locked into a small space. I've never been so happy to exit from a flight. Note that on the JFK-BUD-JFK route, LOT subcontracts to a low-cost Portuguese airline, so this plane isn't configured for a trans-Atlantic flight, at least not for a minimal level of comfort. Never again. Pay more for a decent seat on another carrier! And take a large bottle of water, as they're not at all generous with the water, soda, and juice. My seatmate and I were parched and couldn't wait to clear customs so as to buy a bottle of water."

Мінуси: "Entertainment system doesn't work at about 20% of the seats. Food is barely edible."

Мінуси: "They lost my laguage."

Плюси: "Nothing"
Мінуси: "Horrible aircraft (DeHavilland), very uncomfortable. A lot of very young children, their parents were playing some movies for them on phones and tablets. Crew didn't even react on that. Many people were just frustrated with that situation, but Crew didn't even want to discuss it. One of the worst flights ever. It was a charter level, not a regular airline. Never again."

Плюси: "Courteous, knowledgeable and professional crew. Fast boarding. Direct flight."
Мінуси: "No wifi. Little room if person sitting in front leans back."

Плюси: "The crew"
Мінуси: "Change gate"

Мінуси: "seats were very uncomfortable"

Мінуси: "The ticket agent was really grumpy, they were late taking off, I am not crazy about prop planes, too much vibration."

Плюси: "The crew were ok"
Мінуси: "Delays and bag checkin policy."

Плюси: "Friendliness"

Плюси: "Costs like regular flight feels like low cost"

Мінуси: "We were charged extra 50$ for our bags despite of Terms said that one bag up to 23kg is free"

Плюси: "Enough space to sit"
Мінуси: "Everything in English language was barely understandable"

Плюси: "Crew was friendly"

Мінуси: "Flight was delayed for 1 hour"

Плюси: "Flight was smooth with no problems."
Мінуси: "No entertainment system."

Плюси: "The crew was nice and courteous. Many amenities to pass the time. Getting off the plane was quick and painless. Food was reasonable."
Мінуси: "The flight was delayed an hour, which is fine, but no information was given to why and we started boarding at the updated takeoff time. The process of getting zones lined up and on the plane was a mess. They didn't communicate clearly about zones so every passenger got up and in line, lines weren't directed well, and people kept getting chastized for not knowing what was going on. Once we boarded the plane, we sat for an hour with no reasoning why we waited. When you already have a 9 hour flight, less time stuck in your seat is best. It was hard to understand the pilot when he spoke in English to know why we had delays and any updates while on the plane."

Плюси: "The flight attendants seemed nice and courteous."
Мінуси: "They didn't start boarding until 5 minutes before take off and this was just onto the bus that would take us to the airplane. There was no communication why they were running so far behind. Once we landed in Warsaw, we sat on the plane for around 20 minutes waiting for them to bring the bus to pick us up and remove our luggage from underneath. I had a connecting flight I would have missed if it wasn't delayed. They also had the door open while waiting and the heat and humidity was pretty stifling with everyone already standing up waiting to disembark."

Плюси: "I like that I flew on a modern aircraft with good amenities."
Мінуси: "The flight was delayed 2.5 hours. Check in took longer than it has ever taken."

Мінуси: "the flight was 2 hours delay and messed up all the arrangements we have to be picked up also the whole plans needed to be changed and inconvenient for the person supposed to pick us up from airport"

Мінуси: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."

Плюси: "Food movies"
Мінуси: "Crew"

Плюси: "Lot of leg room in the emergency exit row. Though they don't let you have bags there."
Мінуси: "No entertainment! Though it was only a two hour flight."

Мінуси: "If food, including WATER, is not free but paid, it needs to be super clear on the order. If you want to add luggage, but can't do it through the web, and when you call you find that there's a discount if you do it more than 24 hours before, that's lame."

Плюси: "Service, listening to my questions, overall!!"

Мінуси: "had to delay the plane to board us due to the first plane being late, spent hours in the airport. After almost 40 min looking for my luggage, I found out was still in Poland"

Мінуси: "Nor enough beverage for such a long flight Ice cube?"

Плюси: "LOT was very helpful in rescheduling my flight over the phone."
Мінуси: "The flight was severely delayed out of Chisinau, for unexplained reasons. I expect the airport was to blame. Because of this I didn't take either flight to Warsaw or Chicago and rebooked a flight for the next day."