Пошук дешевих авіаквитків до Пуерто-Морелос

Плюси: "Friendly crew and easy boarding"
Мінуси: "None"

Плюси: "The crew was amazing and delightful."
Мінуси: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Плюси: "Great food and service. I like the short layover / transit time."
Мінуси: "Multiple security from Doha to Chicago. One should be sufficient."

Плюси: "The crew was amazing."
Мінуси: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Плюси: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Мінуси: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."

Плюси: "Entertainment system, crew responsiveness"
Мінуси: "Quality of main dish (lamb with rice). Portion of lamb is very small."

Плюси: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Мінуси: "Everything was good."

Плюси: "The crew was excellent"

Плюси: "Plane was very empty so it allowed us to spread out."
Мінуси: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Плюси: "Friendly and genuine staff. Clean plane. Staff were well organised."
Мінуси: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Плюси: "The plane had everything I could want."
Мінуси: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."

Плюси: "I really liked the service. Most of the flight attendants were very friendly."

Плюси: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Мінуси: "There is nothing in particular .. but i woud suggest .. more good food."

Плюси: "Helpful crew"
Мінуси: "Food quality and quantity Cramped seating"

Плюси: "Every aspect of flight was wonderful, though I’m sure that fly"

Плюси: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Плюси: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Плюси: "I like everything about the flight"
Мінуси: "Everything was ok"

Плюси: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Мінуси: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"

Плюси: "Great service. Great food. Great entertainment."
Мінуси: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Мінуси: "Not one of their newest planes."

Плюси: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Мінуси: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."

Плюси: "On time departure and nice group of crews"
Мінуси: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."

Мінуси: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Плюси: "Clean. Friendly staff. Good food. Good entertainment."
Мінуси: "Small cramped seats."

Плюси: "Good service, plenty of entertainment options, modern aircraft."

Плюси: "Good, comfortable and smooth flight. Food was better than expected."
Мінуси: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"

Плюси: "Generally ok but not as good as other Middle East carriers"
Мінуси: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Плюси: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Мінуси: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Плюси: "Nothing really"
Мінуси: "Food was really bad might as well have junk food."

Плюси: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Мінуси: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

Плюси: "From start to finish the whole process with Qatar Airways was smooth and excellent."

Плюси: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Мінуси: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."

Плюси: "Check in was easy"
Мінуси: "Sitting on plane 3 hours at HIA isn't fun due weather in KRT"

Плюси: "Flight from Doha to Johannesburg was pleasant."
Мінуси: "I had to take a flight from Doha to Johannesburg and from there another to Cape Town on South African Airways. Arrived at my destination 8 hours late."

Плюси: "See above"
Мінуси: "Nothing"

Плюси: "Pleasant staff and airplane."
Мінуси: "Nothing in particular."

Мінуси: "On my printed boarding ticket provided by the Qatar airline desk at ORD, it only had my first initial of my first name listed. After waiting in line for an hour to get my boarding pass, I proceeded to security and they would not accept it and said I needed to go back and get a stamp or prove my purchase from months earlier (my confirmation email was not enough). Although I was able to get the stamp, this is frustrating as my name should have been listed (Sara) which is what I provided in my online profile when purchasing the tickets or the person at the Qatar desk should have realized this when providing me my boarding pass."

Плюси: "I liked very much Qatar airways. Hope to fly again."

Мінуси: "Touch screens are hardly touch sensitive..you may need to replace the screens.."

Плюси: "We made it safely to our destination."
Мінуси: "Pesticide?! What kind of super bugs are in Qatar that Sri Lanka is not wanting? Going through Security again was a bit of a surprise especially with the 1 hour layover.. Don't get me wrong we were thankful that countries are doing their due diligence to stop bad people with ill intentions, but it did stress us out that we weren't going to make out flight. Our return flight back to the states: This is more of a suggestion for the Sri Lankan airport - They were unorganized, we were asked for boarding passes before we even entered the airport, which we did not have, security seemed to be all over the place and half assed. Our bags went through the security machines and were supposed to be marked security checked, however they were not.. Once we got up to ticketing they made us go back through security to get those stickers on our bag. Not a reflection of Qatar airways, but any airline flying to Sri Lanka should put pressure on the airport to organize their security efforts better."

Плюси: "Everything."
Мінуси: "I think the food was delicious and fantastic, but it may have upset my stomach a bit. I have been fine traveling 6 months, and my only intestinal problems were after the flight. I do not know if it was the food on the flight to Doha or the flight to JFK."

Плюси: "We arrived safely and I received an aisle seat"
Мінуси: "Far to many liberties granted to a few people at the expense of my comfort and that of my 13 friends. While we were not at the back of the plane, we were served last and never received a choice of meals."

Мінуси: "Did not give families priority boarding in Mumbai"

Плюси: "Seat was comfortable, onboard service was good."
Мінуси: "One of three bags was missing on arrival. No agent in sight had to wait an hour to locate someone to take a report. No offer of compensation to purchase esentials. When bag was located, I was told I had to drive over an hour to pick it up myself, again with no offer to deliver it, nor of compensation for expenses involved in picking up the baggage, or compensation for a nonrefundable tour I had to cancel in order to get my bag. Whlr every airline loses a bag now and then, Qatar handled the situation very poorly. VERY disappointing service on the ground."

Плюси: "Everything five stars except providing alcohol for passenger it made us worry about unexpected behavior from drunk passengers ."

Плюси: "Everything"

Плюси: "Food, crew"

Плюси: "fOOD WAS GOOD"
Мінуси: "didn't LIKE THAT I DIDN'T GET AN AISLE SEAT AS I WAS ASSIGNED."

Плюси: "flights on time.."
Мінуси: "Our pre-ordered meals were not served"

Плюси: "Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing."
Мінуси: "The plane had no charging port for phones."

Плюси: "The food and was good, above average legroom and comfortable seats"
Мінуси: "Terrible crew, rude and impolite. Worse crew i have ever met. They were rude without you even saying a word, unprofesional everyone on the flight just watched them in awe, especially the women on the crew."

Плюси: "Top notch"

Плюси: "Food was tasty and hot. Service was very attentive"

Плюси: "Turkish does well job pushing passenger experience with small things"

Мінуси: "no food for vegetarian"

Плюси: "Crew was amazing, very attentive to our needs flying with an infant."
Мінуси: "Boarding process"

Плюси: "The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway."
Мінуси: "Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?"

Плюси: "The plane was late for operational reasons - the team made efforts to make the delay as short as possible."
Мінуси: "The plane is really old - I could not adjust the air flow above my seat since it was broken."

Мінуси: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"

Мінуси: "Personal and service were grea!"

Плюси: "Quality service and efficient"

Плюси: "Good Food. Polite treatment of Customers. Good Luggage allowance."

Плюси: "Food was great. Crew was nice overall."
Мінуси: "When we arrived they tried to convince us to let our 4 year old fly w a broken tray table. After escalating they wanted to remove us but some other passengers intervened and helped. Entertainment system totally sucks. Movie selection was good but a headache to navigate."

Плюси: "Friendly staff, good Turkish food, plenty of movie choices, etc. Overall good."
Мінуси: "Seating space just too small for tall people: elbow room and front distance (awkward eating with long arms in confined space). But This is standard for most airplanes in economy class."

Мінуси: "Delay in Turkey- made trip long - I understand safety first - but it was a couple hours ."

Плюси: "All fright attendants were so seriously working in any occasion. All pilots Of my flights were excellent, their taking offs and landings were very smooth. I was very comfortable all the time."

Плюси: "Crew was very kind"
Мінуси: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Плюси: "Perfect take off and landing. Very smooth flight with good service"

Мінуси: "Waitwd 1 hour"

Мінуси: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Плюси: "I love the food and service, thank you Turkish airlines, you are the best in the world"

Плюси: "The flight was on time, the food was good. Nice selection for onboard entertainment. The plane was very clean."
Мінуси: "1. The boarding process at Istanbul airport was horrible. No one could speak or understand english. My father was on a wheelchair and he was the last one to be boarded on the plane! There was so much confusion - some people wanted me to go separately from him, others wanted him to walk down the stairs on his own, etc. etc. There were hardly any announcements for people with special needs. Generally they are allowed to board first as they need more time to settle. I could barely find overhead bin space for his stuff. 2. There were several remote controls broken on the plane. A lot of people had to suffer through a non working entertainment screen. 3. One of the hostess was hardly listening to anything I had to say. She seemed to be in so much of a hurry and had a very bad attitude."

Плюси: "Surprised and blessed to find my suitcase on the carousel following my short overlay in Istanbul."

Мінуси: "The flight was canceled!"

Плюси: "Great service!"

Плюси: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Плюси: "The food and boarding went fine."
Мінуси: "There was no air in our section of the plane. The entire flight from Houston to Istanbul was miserable. It was 85 degrees or higher, and every chance we got to complain to a flight attendant was met with dismissal. We were told they were trying to fix it, but really there's nothing they could have done, and they shouldn't have made it sound like if we just waited a little the problem would get fixed. Not only was it hot, but there was no actual air flow of any kind, and as a person with Asthma this was extremely uncomfortable. Our section was right behind the first class section, and the flight attendants kept trying to keep us separated with the curtains, even though the only way we were getting any air was from that cabin. We consistently requested them to leave the curtains open in the hopes that some air would make it's way to us, but there was little change. Some families with newborns were moved to first class, and some passengers were able to scout out and find other available seats throughout the plane, but for the majority of us in that section, we had no air, and were treated very poorly for as much discomfort as we were going through. There was no apology and little acknowledgement to the problem at hand and I felt personally very disrespected by the whole experience."

Плюси: "nothing really special"
Мінуси: "Food is very Poor Seats are cramped and uncomfortable"

Мінуси: "Very small space"

Плюси: "Boarding was easy"
Мінуси: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."

Плюси: "The crew was kind"
Мінуси: "Boarding was delayed. We were told we would make the flight which we didn't. We had to spend 12 hours at the airport to await the next plane to Batumi. We were given lunch vouchers but what it applied to was substandard"

Плюси: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Мінуси: "Ok"

Плюси: "This flight was perfect, good food and excellent crew."
Мінуси: "My luggage did not arrive with me from Istanbul but they put on the next available flight, so big deal"

Плюси: "Istanbul airport with shops and new food court area is excellent"
Мінуси: "Newer fleet. Good service and entertainment system."

Плюси: "Free wifi for business class HD movies + good quality DENON headseat"
Мінуси: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Плюси: "Good crew, good food, good entertainment."
Мінуси: "Very cramped economy seats; no reclining. Rude gate personnel in Istanbul."

Плюси: "The service in Boston is very bad, they are not helping me, they are wasting my time, I was in the air plane and they told me to pay 80$ so they could take the rest of the luggage. Or they won't take the bag. I use Turkish airline for many years with my family and friends, but now Iam going to ruin your reputation on social media Beacause your disrespect way of dealing with your costumer"

Плюси: "Great crew"
Мінуси: "No kosher as ordered"

Плюси: "The seats had a decent amount of leg room."
Мінуси: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."

Плюси: "Excellent"

Мінуси: "Too many seats. Very uncomfortable on a long trip."

Плюси: "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
Мінуси: "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"

Плюси: "The best flight ever!"

Плюси: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."

Плюси: "Nothing"
Мінуси: "I got lucky I came home alive"

Плюси: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Мінуси: "Not enough pens"

Плюси: "When I finally got off the plane"
Мінуси: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."

Плюси: "Nothing - missed flight"
Мінуси: "Need to reschedule flight to tomorrow morning...."

Плюси: "Not much"
Мінуси: "Seats very uncomfortable no room to move"

Мінуси: "Flight was delayed."

Плюси: "Excellent check in and boarding service"
Мінуси: "Cleaning of the airplane could be done better"

Плюси: "Fly attenden alwas with a beautiful smile"

Плюси: "Clean and spacious plane, relaxed and organized gate cre"
Мінуси: "Crew member passing out ear buds ran out and never came back"

Плюси: "Almost everything."

Плюси: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Плюси: "Free movies on plane, quick boarding! Ok time :)"

Плюси: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Мінуси: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."

Плюси: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Мінуси: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Плюси: "We loved Jaimie and Dana with Delta, two super nice ladies working at check-in and bag drop counter. We were running late and a bit confused, both of the ladies helped us with the whole process, re-assured is that all will be well. They did so with a great genuine attitude. Thank you again Jamie and Dana :)))"
Мінуси: "More leg room wouldn’t hurt!"

Мінуси: "That we did not have a seat assigned"

Плюси: "Everything was great from boarding to landing."

Плюси: "Loved having the Movie and tv options on the flight, really passed the time"
Мінуси: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."

Плюси: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Мінуси: "Had all my jewelry stolen from my luggage!"

Плюси: "Friendly service"
Мінуси: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Плюси: "Flight home was excellent as there was movies to watch and and snacks twice. Crew was great!"
Мінуси: "Flight to Cancun was ok, wish there had been a movie on that flight. Crew was great!"

Плюси: "Flight attendants seemed nice"
Мінуси: "Too tight in the seats"

Мінуси: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."

Плюси: "Quick and everyone was friendly"

Плюси: "Boarding was easy"
Мінуси: "Seats, the whole flight experience"

Плюси: "direct flight from bdl to cun."
Мінуси: "reclining seats that doesnt give much room to person behind recliner"

Плюси: "That I landed safely"
Мінуси: "1st class was horrible."

Плюси: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"

Мінуси: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Плюси: "The crew was outstanding, polite, and professional."
Мінуси: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"

Плюси: "nothing"
Мінуси: "They lost my luggage."

Плюси: "Great selection of movies to watch."
Мінуси: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."

Плюси: "great flight free movie going down"
Мінуси: "no free movie/tv coming back"

Плюси: "Very satisfied. Great service"

Плюси: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Мінуси: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."

Плюси: "Outlets to charge your phone and watch movies."
Мінуси: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Плюси: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"

Плюси: "Very comfortable"
Мінуси: "Nothing, besides the flight was slightly delayed but not by long"

Плюси: "Flew in First Class. Felt very pampered"

Мінуси: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."

Плюси: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"

Мінуси: "My suitcase was ruined."

Плюси: "Se had a Nice menu on board"
Мінуси: "No food to sell on board"

Плюси: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Мінуси: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"

Плюси: "We were bumped to 1st class, presumably because of our Delta gold skymiles card. It was great! The duration of the +3 hour flight was heavenly!"

Плюси: "Boarding was a breeze....arrived slightly earlier than expected."
Мінуси: "Nothing to not like"

Плюси: "Flight on time"
Мінуси: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."

Плюси: "everything, thank you."

Плюси: "in-flight experience was great delta comfort seats crew was wonderful"
Мінуси: "Boarding staff were flustered because of overbooked flights - I asked them for a seat assignment and they dismissed me saying wait for your name. I asked again several minutes later after I hadnt heard or seen my name on screen, and they rushed me onto the last seat on the plane right before doors closed. I dont think I should have been dismissed so quickly and probably wouldnt have made it on the plane if I wasn't persistent I wish Delta offered better flight snacks in general. Pretzels and peanuts are disappointing. If not, then maybe offer snacks for purchase (on all flights). This was a 2.5 hour flight and they had nothing. I was starving. (Jetblue Southwest Virgin do a better job w food)."

Мінуси: "Free streaming movies on WiFi did not work (the system was broken on this aircraft according to the customer support). We had 3 people flying together but did not get the seats assigned in one place. Yes, we did not pay extra for confirmed seats but since we were buying 3 tickets I think 3 seats close to each other (if not in one row) should be expected."

Плюси: "This was my first flight overseas, and I was already very nervous flying for such an extended period. Your crew was very courteous and attentive. I appreciate making this experience very enjoyable! ! !"
Мінуси: "I understand the fact that space is at a minimum on these flights etc. It would have been nice to have a little more space in between the next passenger lol but all in all, I have no true complaint )))"

Плюси: "This was my first time flying and I have to honestly say I enjoyed this airline. The staff is very attentive to your needs. I felt comfortable the whole flight. The pilot and flight attendants are very informative."
Мінуси: "I didn’t like the passenger sitting in front of me on my return flight from Frankfurt to JFK. She had her seat reclined the whole time even during meal service. I asked the stewardess to kindly ask the lady to move her seat up so I can remove my meal tray and she said to communicate with the passenger it would make things more easier. I thought that is what the stewardess is supposed to assist me with but hat is my only complaint"

Мінуси: "Our luggage did not arrive at our destination!!!!"

Мінуси: "Better time management."

Плюси: "Crew was good overall"
Мінуси: "Food was overheated and bland in taste. No on board entertainement"

Плюси: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Мінуси: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."

Плюси: "Seating, interior and menu"
Мінуси: "My previous flight was late. Flight attendants didn’t know how to guide me to my next gate as I was late"

Плюси: "Very nice new clean airplane (beautiful), excellent crew"
Мінуси: "Lufthansa may consider reworking the boarding area"

Плюси: "Not much compare to other airlines"
Мінуси: "Food!"

Плюси: "Every thing is excillent"

Мінуси: "40 minute delay in departure due to late arrival of incoming aircraft."

Мінуси: "I was in the middle seat and my neighbor was a mentally challenged person who should not have travelled. She annoyed me the whole trip. Movie selection was very disappointing."

Плюси: "Excelent service"
Мінуси: "I liked all"

Мінуси: "Good was average to bad"

Плюси: "Nothing"
Мінуси: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."

Мінуси: "My luggage was lost. But that can happen with any airline. Lets wait to see how long it takes to get it back to me."

Плюси: "Merci pour gentillesse"
Мінуси: "Merci"

Мінуси: "Flight was delayed twice."

Плюси: "The lunch served on the Munich to O'Hare segment was well above average for plane food. Like how the seat reclined. Inside temp was good."
Мінуси: "What's to like about today's airport experience, irregardless of the airline?"

Плюси: "The plane was very good , the hospitality was very good b"
Мінуси: "Every thing in Lufthansa was horrible"

Плюси: "Crew was pleasant."
Мінуси: "Premium economy upgrade not worth the price! Wheelchair service ordered but NOT provided In Frankfort!"

Мінуси: "It was one of the best flight of my life. Thr crew was absolutely super professional. Very clean aircraft, flight on time and excelent service. This flight proofed that everything is possible. Kidneys and smile were key factors"

Плюси: "Comfortable seats. On-time flight."
Мінуси: "Entertainment system difficult to use. Vegetarian food was mediocre at best."

Мінуси: "We were about 20-30 minutes late taking off, then we sat on the runway for about 20 minutes. This made it physically impossible to clear customs and go through security requirements at point of entry US in order to make connecting flight."

Плюси: "Good movies and TV to choose from."
Мінуси: "Food sucks. Bland and gooey pasta as vegetarian option."

Плюси: "Nothing"
Мінуси: "Airlines Front desk delay, long boarding , poor food"

Мінуси: "Flight was delayed"

Плюси: "See comments above."

Мінуси: "For a transatlantic flight, boarding was one mass stampede, seats were hard as a rock, tight, media "touch" screen had to be punched to work, worst selection of entertainment film & TV show options I can remember for an overseas flight"

Мінуси: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."

Мінуси: "There is no entertainment so I do not know it should be rates."

Мінуси: "None"

Плюси: "in flight entertainment, bathrooms, and charging capability"
Мінуси: "Not enough service/availability of water"

Плюси: "Exceptional! The new plane was excellent. Like the downstairs toilet arrangement. Food was the best ever for overseas flight. Entertainment center was also excellent."

Плюси: "Staff was very friendly."
Мінуси: "Too short of flight for entertainment rating, or food."

Плюси: "Not many qualms during the flight back from Frankfurt - the flight was comfortable and the entertainment system functionded."
Мінуси: "I enjoyed the food on the flight back, however want to note that by the time the crew got to serving economy there were only beef dishes left and passengers were left with no options besides beef. The boarding process was also a bit overwhelming."

Плюси: "The ease and non-confusion of the boarding process"
Мінуси: "There wasn't much entertainment options on this flight"

Плюси: "The service was great. Attendants were friendly and helpful."
Мінуси: "The seats in Business class could be more comfortable. The padding in the seats was very hard"

Плюси: "Upgraded after a terrible flight out. This was much better. The food was better. The seats reclined like normal economy seats in domestic flights. Lufthansa definitely knows how to make economy seats uncomfortable."

Плюси: "The crew were professional, service is excellent, plenty of food, beverage, and entertainment."
Мінуси: "Gate crew unfamiliar with child restraint seat regulations and recommendations."

Плюси: "The whole flight experience was great. Flight attendants where very helpful and cortial."

Плюси: "no complaints, everything went well."

Мінуси: "Cabin was cold the entire flight, the blanket was not enough."

Мінуси: "On the way to Amsterdam from Chicago Seat 27C, the entertainment consul was completely broken. NO VIDEO NO MUSIC."

Плюси: "The seats in economy were ok-- better than what you get in the US."
Мінуси: "The flight was late. We needed to go down stairs to board a bus to the plane. The stairs are quite difficult to negotiate for older people carrying luggage. Luckily some nice other passenger helped my wife with her bag."

Плюси: "Pleasant and short"
Мінуси: "All fine"

Плюси: "Service"
Мінуси: "Not enough leg room"

Плюси: "food service ,"
Мінуси: "passengers are the ones looking for overhead space , one of the crew instead of assisting a passenger , told the passenger to go up front of the plane to look for overhead space. boarding on some airlines are called out according to your seat assignment except the first class ."

Мінуси: "Flight cancelled, tgerefore entire trip cancelled and rebooked. Took 16 more hpurs to get home"

Мінуси: "Connecting flight cancelled. Reservation totally changed. Yook 16 more hours yo get home"

Плюси: "I found the crew very helpful I"
Мінуси: "I was very upset with the reception I received when I checked in with air canada at 6pm A female employee who checked me in refused to help me with my suitcase even when I told her that I was 79years old and incapable of lifting my suitcase unto the belt as I had an umbilical hernia . eventually I asked a young airport worker who happened to be passing by for help She gladly helped me. My children insisted that I should fly business class to make sure I will be well taken care of. I flew often and I never encountered such rudeness. Andree Prendergast"

Плюси: "Well worth the upgrade!"

Мінуси: "Miles and more didn't register my points for the brussels to Vienna leg!"

Плюси: "It was very comfortable flight, seats overall, and service. EveryONE was very helpful. I really enjoyed this trip, and for sure with all my chances I'll take Austrian airlines. Thank you for your work and patient. I wish all airlines were as good as you are."

Мінуси: "Seats fold to something like 1 degree in the economy class; feels more like a lowcost only expensive."

Плюси: "The staff was friendly and the meals were nice. It's crew was trained and the flight was pleasant. The seats were comfortable and the entertainment had lots of options."

Плюси: "Our flight was canceled without noticing us. It was a flight that we bought 4 months before. It took them 50 minutes to give us another flight that landed with a 1,5 hour delay. It is not nice to wait extra 4 hours in an airport after a transoceanic flight with a 5 month old baby. I did not know that company but now I do for their poor management"

Мінуси: "No food or entertainment .... there was no n/a selection."

Плюси: "The meals were delicious, which was a bit of a shock. Entertainment was good, though they could add some more movie selections. Even after 10 hours the seat wasn't getting uncomfortable, which is also a nice change. Staff were great. It went well."
Мінуси: "The only negative is that I wish they would have accepted my bid for an upgrade to business class!"

Мінуси: "Small seats"

Плюси: "very professional and kindly service"

Плюси: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Мінуси: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Плюси: "Stewards dis perfect job"

Мінуси: "Everything"

Мінуси: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Мінуси: "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."

Плюси: "Service was very good"

Плюси: "Food was quite good, and they were great about continually offering beverages throughout the flight."

Плюси: "Crew was polite and helpful"
Мінуси: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Плюси: "entrance with classical music! staff was friendly. probably in top 5 flights"
Мінуси: "nothing"

Плюси: "Lufthansa crew very professional"
Мінуси: "More upgrade to be available"

Плюси: "Nothing"
Мінуси: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Плюси: "Clean aircraft, polite crew."
Мінуси: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Мінуси: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Плюси: "The crews are very polite."

Плюси: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Мінуси: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Мінуси: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Мінуси: "Delayed boarding, crew very friendly, polite"

Плюси: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Мінуси: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Плюси: "From start to finish there were no hiccups. It was a pleasant journey."

Плюси: "Liked all except the food"
Мінуси: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Плюси: "The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight."

Мінуси: "We are late only 25 min (50% of flight - 50 min)"

Плюси: "There werecseats available at gate area to wabit for plane."
Мінуси: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."

Плюси: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Плюси: "Crew was very friendly, food was decent and the boarding was a breeze."

Мінуси: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Мінуси: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."

Плюси: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Мінуси: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"

Плюси: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Мінуси: "All was great."

Плюси: "I liked the crew on the flight."
Мінуси: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."

Плюси: "Arriving alive. Attentive service was a nice bonus."
Мінуси: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Мінуси: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Плюси: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Мінуси: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Плюси: "The service. Very attentive staff."
Мінуси: "Nothing!"

Плюси: "Friendly staff"

Плюси: "On time boarding in Vienna and lending in Chicago."
Мінуси: "Not enough food for a long flight (only one poor meal was served during the entire flight)."

Плюси: "Left on time - arrived early"
Мінуси: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "I will never travel with Austrian airlines again"
Мінуси: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"

Мінуси: "Food I think getting worse."