Пошук дешевих авіаквитків до Portsmouth

Мінуси: "just did not like the baggage policy for carry on"

Мінуси: "I didn’t like the spicy food"

Плюси: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Плюси: "Good movie selection, very friendly crew"

Плюси: "Food was good and staff was friendly."
Мінуси: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."

Плюси: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Мінуси: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."

Мінуси: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Плюси: "It was on time."
Мінуси: "The food sucked."

Плюси: "Everything"

Плюси: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."

Плюси: "I had an exit seat"
Мінуси: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Мінуси: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Плюси: "food, crew ."
Мінуси: "entertainment choices for Hollywood movies are limited."

Плюси: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"

Плюси: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Мінуси: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."

Плюси: "Qatar airways is the best in middle East"

Плюси: "On time. food were good in general."
Мінуси: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."

Плюси: "Exlent"

Мінуси: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."

Плюси: "The crew was always present. The food was good too."
Мінуси: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."

Мінуси: "NA"

Мінуси: "Food is not fresh, very uncomfortable seats and very little leg room."

Плюси: "Food and crew"
Мінуси: "Lost baggage no one knows anything."

Плюси: "Craft"
Мінуси: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"

Плюси: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Мінуси: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."

Мінуси: "Food could have been better. Dessert was disappointing, more choice could have been good."

Плюси: "Courteous crew members Nice food tray containers"
Мінуси: "Portions were a little too small for me"

Мінуси: "no one came to help even after asking for assistance"

Плюси: "Crew had amazing customer service with a badly serviced plane"
Мінуси: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."

Плюси: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."

Мінуси: "The layover was too long"

Плюси: "Crew Service"
Мінуси: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."

Мінуси: "They gave us a small chicken sandwhich for breakfastand the next meel was over 6 hrs later with a small bag of chips in between. I was actually hungry when we got off our 13 hr flight."

Плюси: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."

Плюси: "Amicable staff"
Мінуси: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."

Плюси: "I like the new 350 plane. Comfortable seats, good entertainment and connections. I especially like that you can display cameras from outside the plane on your seat's screen."
Мінуси: "It was a confusing boarding procedure. We were sorted into zones, but boarded late. So, folks tried to get on all at once. We were in zone 1, and should have been the first economy on, but others just pushed past."

Мінуси: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."

Мінуси: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."

Плюси: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Плюси: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Плюси: "movies were good."
Мінуси: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."

Плюси: "The attitude of the staff"

Плюси: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."

Плюси: "Brand new and beautiful A350 aircraft, great service"

Мінуси: "."

Мінуси: "Everything was wrong"

Плюси: "Great crew. The A350 was a great experience, and I enjoyed that aspect of the flight. IFE was decent, large screens in economy also."
Мінуси: "Transiting at Doha was a giant clusterf*ck. I've been to the Kumbh mela in India, which is the largest gathering of people in the world, and I've seen better crowd control there. The transit security is a pointless exercise, especially when you have to go through security again. Boarding took well over an hour. Food portions are tiny, for such a long flight (BOS-DOH). WiFi is expensive compared to EK."

Плюси: "The flight between Doha and Boston was delayed for six hours. The arrangement at Doha for the interim period was Excellent. Thank you."

Плюси: "Nothinh"
Мінуси: "Nothing"

Плюси: "great flight"

Плюси: "Everything"

Плюси: "See above."
Мінуси: "Hard to see monitor for films and to hear through earpiece."

Мінуси: "Great"

Плюси: "Crew was polite"
Мінуси: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Плюси: "Nothing"
Мінуси: "Delayed, bad entertainment system, lost our luggage"

Плюси: "Great food, snacks, and entertainment."

Плюси: "Amazing staff .."

Плюси: "Very courteous attendants."

Плюси: "Absolutely amazing transatlantic flight with Swiss as always"

Плюси: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Мінуси: "Having to pay for seat selection"

Плюси: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Мінуси: "Nothing."

Плюси: "Small screens. Hard to use"

Плюси: "There was water to drink"
Мінуси: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."

Плюси: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Мінуси: "The food was edible but not up to the usual Swiss Air standard."

Плюси: "Left on time Crew friendly and helpful"
Мінуси: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Плюси: "Staff, and service were good."
Мінуси: "We had to Run from our arrival gate to our departure gate, and take a train, and go through immigration and then a second documents check. It looked to me like Swiss Air knew we were running close as the flight rarely (if ever) leaves on time. It was stressful for us and for the 30+ others who were still in line in immigration when the flight time passed. It turned out to not be a problem but the published times are unrealistic. Seats were tight and comfort in cattle class is NON Existent sleep on an 8 hour flight was not even possible."

Плюси: "They are the best airline flying to Boston."

Мінуси: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Мінуси: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Мінуси: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Плюси: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Плюси: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"

Плюси: "A+."

Плюси: "Same as above!"

Плюси: "There were a couple of stewardesses who were nice and helpful to the passengers. The food selection was fairly good. Drinks were available at regular intervals. Flight was comfortable except for some turbulence during landing."
Мінуси: "There was no pre-boarding for families with kids. They waited until the entire Business and First Class passengers boarded in Zurich before they allowed us. This was different in Mumbai where Swiss had families with kids board early. The airbus was not well maintained as fara s cleanliness was concerned. There were bathroom supplies on the toilet floor. Crumbs and food particles on the seats/crevices from the earlier flight"

Плюси: "Good service inflight"
Мінуси: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Плюси: "Courteous staff,"
Мінуси: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Мінуси: ","

Мінуси: "Same as above."

Мінуси: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Плюси: "I loved the timing of my connecting flights. Just enough layover time."
Мінуси: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."

Плюси: "Upgraded to business class. Very professional and attentive crew."

Плюси: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Плюси: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Мінуси: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Плюси: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Плюси: "Lots of snack service and real dinner's! So much yummm"
Мінуси: "Boarding was kinda weird and confusing."

Плюси: "Crew was excellent, and the food was both ample and appetizing."
Мінуси: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."

Мінуси: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."

Плюси: "The crew were great. They did the best they could given the circumstances. We got a compensation voucher because of all the trouble on the flight. That's something, though it's not super useful for the occasional traveler on SWISS (2000 miles and more bonus miles or CHF 50 travel voucher)."
Мінуси: "The plane arrived in Boston 50 minutes late, because we left Zurich late. That was because we were waiting on people to make a connection. Which was probably because their SWISS flight was late. Why are all SWISS flights running late??? There was no coffee or tea on the flight because there was a problem with the electrical system of the hot water machines. That could have been fixed before we left.... The entertainment system is clunky, and it didn't help that it had to be rebooted (took 20 minutes !?!?) in the middle of the flight to deal with some 'isssues'. The big boxes with the entertainment system underneath the seats are not fun either, they really cut into legroom. In general, it seems this plane is in need of a bit of an overhaul and maintenance. And whatever happened to Swiss punctuality? I'm not used to SWISS flights being late. You can do much better than that, you used to!"

Плюси: "That I was able to get the front seat with the extra legroom at no extra charge. I also liked that the take off and landing were smooth. As was the flight in general. Also, the Swiss chocolate was good."
Мінуси: "The seats are so narrow and uncomfortable! The overnight flight from Boston to Zurich was the most uncomfortable flight I've ever experienced. There is no legroom. And the seats are incredibly narrow. When the person in front of me had their seat reclining I had even less room. Horrible. The only reason the flight from Zurich to Boston wasn't quite as bad was because I was able to get the seat by the exit aisle with extra legroom. The food was terrible. It didn't taste like real food. It looked and tasted totally artificial. Overall, a very poor experience."

Плюси: "Plenty of empty seats so it was much more relaxing."
Мінуси: "Seats are pretty crammed in (per usual) and on this leg of flight there were no overhead air flow things, so I couldn't get any air to blow on me. Prior flight did have them so I guess it depends on which plane design you are on. Air flow would be good on all planes."

Плюси: "Loved the entertainment options, and pretty Good food!"

Плюси: "Got an entire row to myself so I could lay down and sleep! Thank god! Flight smooth and attendants were kind. I was on a connection and thought I was going to miss my flight but thankfully they wait or all passengers from connections to board (from delayed flights arriving)."
Мінуси: "I am gluten-free and there was really no options for me to eat. However, the attendants offered me two of the snacks on board that were GF in lieu of a meal. Unfortunate there was no real food I could eat, but the snacks were appreciated."

Плюси: "Nice blanket."
Мінуси: "I told the stewardess I had 2 broken ribs and a badly injured leg. She seated me at my seat with - some metal box under the seat in front of me so I couldn't get my feet under it at all! Then she tells me not to put my feet in the aisle! That seat should only be sold to a child! Terrible food. I'm terrible "snacks" of pretzels, it was so insulting."

Плюси: "See above"
Мінуси: "See above"

Мінуси: "Due to overbooking or other reason, we were sent to Frankfurt instead. We were not notified prior to departure at all. I'm trying to reach Swiss customer support for 7 days, no luck."

Плюси: "The crew was very friendly, the food was pretty good (especially the chocolate at the end). I had a shore layover of fifty minutes and was able to transfer very easily in the Zurich with plenty of time, and my bags made it too!"
Мінуси: "For the last half hour or so of the flight I had water dripping on me from up above which was really uncomfortable. A woman in the seat behind me complained that she was all wet too. Not sure if there is a way to fix this, I'm assuming it's condensation, but it did make a bad end to an overall pretty good flight."

Плюси: "Wonderful , helpful crew , smooth flight Perfect !"
Мінуси: "Only slight issue .. More legroom !!"

Плюси: "Food"
Мінуси: "Frequent announcements"

Плюси: "Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing."
Мінуси: "The plane had no charging port for phones."

Плюси: "friendly crew excellent service good food"

Плюси: "good food, good service, comfortable large selection of personal entertainment personal toiletries friendly service usb ports on every seat"
Мінуси: "movies kept freezing or skipping even after restarting computers. slow boarding/gate security check in Istanbul caused significant delay"

Плюси: "The seats were very small. Luckily I had no one sitting next to me."

Плюси: "Food is the best ever on a airplane."
Мінуси: "I liked everything about flight. Food"

Плюси: "Being this was a last minute business trip, I felt that the overall experience was positive."

Плюси: "Entertainment system Online check-in and seat reservation"
Мінуси: "Flight attendants unresponsive to the point they wouldn't even come over. Food was so-so but not enough."

Мінуси: "Excellent"

Плюси: "Turkish does well job pushing passenger experience with small things"

Мінуси: "Flights are not on time with random cancellations."

Мінуси: "Awesome"

Плюси: "The food was good and the service was mostly good."
Мінуси: "Our cabin was very warm and seats were uncomfortable."

Плюси: "Nothing was good"
Мінуси: "Everything can be improved"

Плюси: "Plenty of films."
Мінуси: "Cabin was too hot."

Мінуси: "The airline lost my luggage. I have to wait two days for it's return."

Плюси: "Hostes are great"

Плюси: "Comfortable seat Good selection of movies"
Мінуси: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."

Плюси: "Smooth from beginning to end Well done !"

Плюси: "All the stuff very kind"
Мінуси: "I don’t like the airport service for well chairs"

Плюси: "My languages are all damaged."
Мінуси: "My languages are all damaged"

Мінуси: "long lay over"

Плюси: "One sign had row 27> The other sign had 28 >"
Мінуси: "Mass confusion resulting in slow boarding."

Мінуси: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"

Плюси: "All around quality Airline..."
Мінуси: "Redundant security checks, even at the gate area!"

Плюси: "Over all v good"
Мінуси: "Why prizes change at the time of booking?"

Плюси: "The staff is very friendly and helpful"
Мінуси: "Everything was good"

Мінуси: "The food wasn’t good and the service the palet wasn’t very good"

Мінуси: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."

Мінуси: "Haphazard boarding"

Плюси: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."

Мінуси: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Плюси: "great food! competent crew. all efficient and good."
Мінуси: "an extra beverage service in the middle of the flight would be nice, but that's okay."

Мінуси: "This’s the worse airlines that I ever use in my life, in my way back to Boston I get to the airport 2 and half hours before my flight, it was so crowded outside the door, so I didn’t get to check in till like an hour and 10 minutes, Guess what! They didn’t let me in because they close the gate they said?? They have me payed for another thicket to I take the next flight They are so weird, even when you called the customers service they will do nothing for you, like they don’t live in our planet!! Trust me stay away from this turkish airlines"

Плюси: "Good service"
Мінуси: "Departure delay"

Плюси: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Мінуси: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."

Плюси: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Мінуси: "Seats were terrible!"

Плюси: "It's all great. Recommended"

Мінуси: "Terrible customer service"

Плюси: "I like the food which were served, I like everything overal"
Мінуси: "nothing"

Плюси: "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
Мінуси: "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."

Плюси: "The tv because I got to watch a couple of movies"
Мінуси: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Плюси: "I liked the movie options and the fact that we were given blankets and pillows."
Мінуси: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."

Плюси: "Turkish Airlines has an excellent entertainment system"
Мінуси: "They used to have more legroom"

Мінуси: "Not enough room between rows. Can't recline seat if table behind is open."

Мінуси: "It was an hour late arriving!"

Плюси: "Liked the food and service"

Плюси: "Everything"

Плюси: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Мінуси: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Мінуси: "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."

Плюси: "Good variety of on-board entertainment"
Мінуси: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Плюси: "nice clean plane"
Мінуси: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "I enjoyed the sleep."
Мінуси: "No enough leg room for a slender Man of 5 foot 7 inches."

Плюси: "Good movies and TV to choose from."
Мінуси: "Food sucks. Bland and gooey pasta as vegetarian option."

Плюси: "There was a problem with baggage self checkin and it was hard to tell what to do"

Плюси: "same as above"
Мінуси: "same as above"

Плюси: "food and service"
Мінуси: "All good"

Мінуси: "The seat-back screens were very annoying and not very responsive."

Плюси: "Ewerything"

Мінуси: "The vegan meal. No airline appears to know how to make a healthy and tasty meal."

Плюси: "i received an unexpected upgrade which worked out very well."

Плюси: "Seats, crow attitude, on-time flight"
Мінуси: "Food"

Плюси: "Excellent"

Плюси: "All great"

Мінуси: "They misplaced my oversized luggage even after I paid the overpriced $100 fee (87 euro cash only) for a 2nd checked bag. It was not defined by weight or size, but a straight fee of $100 for any kind of extra bag"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Мінуси: "Crying children!"

Мінуси: "Delayed taking off due to airport queue."

Плюси: "Very family-friendly"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I ordered gluten free meals on both of my longer flights and the crew seemed to have difficulty distributing them to the appropriate seats. My flight from Boston-Munich was fine but on my return trip from Frankfurt-Boston, I didn't receive a gluten free meal and the passenger behind me was given my gluten free snack."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "Lufthansa was great . It was just that the weather did not cooperate in Boston."

Плюси: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Мінуси: "Person in front of my reclined while I was eating"

Мінуси: "Foods usually not bad but the sausage and beef was absolutely disgusting."

Мінуси: "Pay for Wi fi"

Плюси: "Lufthansa - The best."

Мінуси: "Kosher snacks were missing.."

Плюси: "same as above"
Мінуси: "same as above And landing was extremely hard.!"

Мінуси: "I saw fly inside the cabin, disgusting."

Плюси: "same as above"
Мінуси: "same as above"

Мінуси: "Patronizing crew."

Мінуси: "Delays and boarding"

Плюси: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"

Мінуси: "Long lines at security check before the gate. Our luggage was lost"

Плюси: "Professional staff and condition of the plane"
Мінуси: "Ran out of meal choices"

Мінуси: "I will not be taking this airlines again"

Плюси: "Legroom is better than many. love having metal silverware."

Плюси: "Very large selection of movies and TV shows"

Мінуси: "Due to delays on flight to Frankfurt, I missed this flight and was stuck in Frankfurt overnight. Waited over an hour for a shuttle to hotel; mediocre food and lousy room."

Плюси: "Crew"

Плюси: "Good crew"
Мінуси: "Pizza dinner sucked"

Плюси: "I like to fly with Lufthansa highly professional team, I feel comfortable and safe."

Мінуси: "Lufthansa had a 2.5 h delay on the trip Turin-Munich which means that would would lose the connection Munich Boston. They said that all other connecting flights to Boston with any airline were booked and they refused to look for space in a different class. So they sent us to Paris, from Paris to New York, we had to spend the night in NY and then fligh in the morning to Boston. All this with an exhausted 8 year old kid. They could have resolved it with an upgrade since there was room in business class but they refused, and did not care to make us have a 30 h trip. Horrible horrible horrible"

Плюси: "Very friendly and accommodating."

Плюси: "I got nothing."
Мінуси: "Now that I know that Lufthansa has had to cancel flights 13 times in the past two years due to strikes, I will avoid booking with them in the future. I did not find out about the cancellation until I tried to check in 20 hours before take off. Called over 100 times, but never got through to customer service. I had to re-book at the airport after waiting in line for an hour, which was not done correctly and required another re-booking at the gate. And they couldn't check me in on my new flights, so I had to wait in another hour-long queue at my layover."

Плюси: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Мінуси: "Nothing!"

Мінуси: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."

Мінуси: "Seat !!"

Мінуси: "They overbooked the flight which delayed boarding but the flight was on time."

Плюси: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Мінуси: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Плюси: "Liked all except the food"
Мінуси: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Плюси: "Medical help"

Плюси: "Great staff, good meals, snacks, and drinks thru the entire flight."

Плюси: "Love the A 380-800"
Мінуси: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."

Мінуси: "Checked baggage very expensive."

Мінуси: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Мінуси: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Плюси: "all was good"

Плюси: "You guys have. Very professional crew !!"
Мінуси: "The customer service In Europe wasn’t helping out at all"

Плюси: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Мінуси: "no complaints whatsoever. this was my best flight to vienna- or to europe."

Плюси: "Boarding on time and quick"
Мінуси: "Food and entertainment choices"

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Мінуси: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Плюси: "Short flight."
Мінуси: "Seat comfort was meh."

Плюси: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

Плюси: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Мінуси: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Мінуси: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Мінуси: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."

Плюси: "Great floght"

Мінуси: "Poor service, will not fly again with this airline"

Плюси: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Мінуси: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Плюси: "The flight attendants were beautiful"

Плюси: "Everything was fine - short flight"

Мінуси: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."

Плюси: "Flight services were good. Staff friendly. food was good"
Мінуси: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"

Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "In-flight magazine was interesting."
Мінуси: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."

Мінуси: "Sarted 90 minutes late because there was no crew available for this flight. In the cabin we later learned that they had to keep their legal rest times. The issue I have, why was there no information as soon as this issue became clear ... lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay?"

Плюси: "All"
Мінуси: "0"

Плюси: "best blanket any business class."

Плюси: "Everything"

Плюси: "Easy travel nice plane."
Мінуси: "Not enough leg room for long flight."

Мінуси: "Toilet was not cleaned regularly"

Мінуси: "Delayed boarding"

Мінуси: "small and cramped airplane"

Плюси: "The staff were kind"
Мінуси: "The seat was worn down and very uncomfortable. The screen was super tiny and terrible quality. Everything was caked in old dirt"

Плюси: "It was very comfortable flight, seats overall, and service. EveryONE was very helpful. I really enjoyed this trip, and for sure with all my chances I'll take Austrian airlines. Thank you for your work and patient. I wish all airlines were as good as you are."

Плюси: "My experience with Austrian Airlines was fantastic. Check in was quick and efficient, the crew was friendly, and the seats were comfortable. We had a three hour delay on the return trip and they provided snacks during the wait and even upgraded me for free. I could not be happier with Austrian Airlines and hope to fly with them again."

Плюси: "staff very friendly"
Мінуси: "Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area. Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!"

Мінуси: "Small seats"

Мінуси: "There was no entertainment but I knew that. The comfort rating was not the Airlines fault. We had very turbulent weather for over an hour"

Плюси: "The crew were truly excellent and gave great service throughout a long flight. My thanks to them. My thanks also for the safe journey and on schedule (actually better than on schedule) arrival. Best regards, Brian."

Плюси: "The fact that I was flying through Europe and not Middle East or other part of the world"
Мінуси: "The crew is always rude and arrogant. You ask for more than three drinks they start looking at you like you drained their bar. Comfort level for an 8hr flight feels like you're locked in a child seat. The food is prison quality or public high school cafeteria quality. I'd rather just take a longer flight through Turkey than ever fly with these aristocrats again!"