Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Нью-Йорка
|червень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 3%.|
|грудень||Найпопулярніший час для перельоту – ціни у середньому вищі на 9%.|
Середня ціна (в обидва боки)
|₴16 081||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴13 469||або менше|
Вигідна ціна (в один бік)
|₴8 039||або менше|
З усіх варіантів перельоту до Нью-Йорка з України за останні 72 години найдешевшим виявився квиток з Києва до Нью-Йорка. Він коштує ₴11 396 в один і ₴11 024 в обидва боки. При цьому найбільшою популярністю користується маршрут з Києва до Нью-Йорка: найнижча ціна, знайдена на ньому за останні 72 години, складає ₴11 952 (за переліт туди й назад).
У місті Нью-Йорк 4 великих аеропорти. Ньюарк розташований ближче до центру (4 км), Нью-Йорк Skyports SPB у 17 км від центра міста, Нью-Йорк Ла гвардія у 26 км від центра міста , а Нью-Йорк Джон Ф. Кеннеді – у 35 км від центру міста. Див. карту
Більшості мандрівників, місце вильоту яких – Україна, а місце призначення – Нью-Йорк, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Нью-Йорк: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Україна, а місце призначення – Нью-Йорк, не зобов'язані ізолюватися після в'їзду.
Мандрівники, місце вильоту яких – Україна, а місце призначення – Нью-Йорк, повинні надати негативний ПЛР- (NAAT) або антиген-тест (швидкий), отриманий за 72 години перед в'їздом.
Нью-Йорк: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Україна, а місце призначення – Нью-Йорк, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Рекомендовані у публічних місцях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Нью-Йорка, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Нью-Йорка протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Нью-Йорка ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Нью-Йорка за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination."
Плюси: "The crew were very good. Seats were small."
Плюси: "Flight attendants are friendly and helpful."
Мінуси: "Need more leg room. Cramped for 8 hours is not a good thing"
Плюси: "Crew was very friendly. Seats were decently comfortable - appreciated blanket and pillow for long haul flight."
Мінуси: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Мінуси: "Food could be better"
Плюси: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Мінуси: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."
Мінуси: "Seats are tiny and uncomfortable!"
Мінуси: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"
Мінуси: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"
Мінуси: "entertainment sound"
Плюси: "Service on Swiss Air is great!"
Мінуси: "No TSA checkin at Newark."
Плюси: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"
Плюси: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."
Мінуси: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."
Плюси: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Мінуси: "The food standard seemed to be lowered a little bit, but still very well prepared."
Плюси: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Мінуси: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."
Плюси: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Мінуси: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."
Плюси: "Not applicable"
Мінуси: "See above."
Плюси: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Мінуси: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."
Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."
Плюси: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."
Плюси: "My own seat had ample legroom, good crew."
Мінуси: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."
Плюси: "Very friendly and efficient Good food"
Мінуси: "Zürich airport early closing at night so difficult to check in and drop off luggage"
Плюси: "Crew was always ready to help. It was a very smooth flight."
Мінуси: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."
Мінуси: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Плюси: "Food was actually really good."
Мінуси: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."
Плюси: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Мінуси: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."
Плюси: "Very good service"
Плюси: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"
Плюси: "Excellent organization, food and entertainment. Impeccable service."
Плюси: "People friendly"
Мінуси: "Food was poor, really poor, no options for the children Headphone socket in the seat"
Плюси: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"
Плюси: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."
Плюси: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."
Мінуси: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."
Плюси: "Great complimentary chocolate."
Мінуси: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."
Плюси: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Плюси: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Мінуси: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Плюси: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."
Плюси: "Food and entertainment"
Мінуси: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."
Плюси: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Мінуси: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."
Мінуси: "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"
Плюси: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Мінуси: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."
Плюси: "The crew members were polite and efficient."
Мінуси: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."
Плюси: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Мінуси: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."
Плюси: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Мінуси: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"
Плюси: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."
Плюси: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Мінуси: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"
Плюси: "the captain was great"
Мінуси: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"
"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."
Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"
Плюси: "Plane was empty so got a whole row to myself!"
Мінуси: "One flight attendant in our area was not friendly and quite abrupt. Food wasn't good but desserts were great. American movies were a bit old."
Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Плюси: "It was cancelled and scheduled next day"
Плюси: "Nice crew and comfortable seats."
Мінуси: "Not a fan of the sandwich provided."
Плюси: "Flight arrived early."
Мінуси: "Last two transatlantic flights have been hot. What happened to a nice cool flight and using the blanket if you are cold?"
Плюси: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Мінуси: "Food could be a bit tastier ..."
Плюси: "Lufthansa is always high quality"
Мінуси: "I dislike how one must stow the entertainment system so early before landing"
Плюси: "Great crew and plane"
Мінуси: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"
Плюси: "Everything was dood"
Мінуси: "No complains"
Плюси: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Мінуси: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"
Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Плюси: "Unlike the rest of the plane, row 34 is big enough to fit human beings, so this flight was great. Crew are nice."
Мінуси: "Every single seat in coach except row 34 or 27"
Мінуси: "Pretty good. Great crew."
Плюси: "All around service"
Мінуси: "That I had to get off of the plane."
Плюси: "The service."
Плюси: "The fact that the Crew was kind n helpful and we landed safely and on time. Like the security was great. Overall it was good!"
Мінуси: "The boarding Crew treated the passengers unfairly...your staff should learn how to board a plain...by starting: women with children n handicapped people first, the business/first class, the economy passengers...that's how you do it...there was no organization to board the plane and the ticket agent was wrong on the advertisements instructions. Get rid of cheap wine, our tickets are very expensive..you can afford good wine. I got a headache with your cheap wine... Your also not allowed to do early check in...with your system."
Плюси: "Excellent service and comfortable flight for a great price! The US carriers cannot compete with Lufthansa or any European airlines as a matter of fact."
Мінуси: "Touchscreen of the entertainment system was not very sensitive and had false readings. Annoying but not critical."
Плюси: "Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts."
Мінуси: "Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it."
Плюси: "Everything!! Flight was great!!"
Плюси: "The flight overall was smooth. The staff was great and friendly. I normally don't like flying but if ii had to fly again I would pick Lufthansa."
Плюси: "Good overall experience"
Мінуси: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"
Мінуси: "We were late, had to run through the airport just to catch our next flight"
Плюси: "I was able to squeeze back into Comfort Economy and make my destination, after a messed up miles upgrade - have to be grateful for the small things, right?"
Мінуси: "I was actually upgraded to Business Class through a LH miles award, however, that upgrade was not honored, despite the fact that I had a confirmation email from them. I had to first get to Frankfurt to even negotiate this problem. At the departure point, LH was unable to furnish me a boarding pass to my NY flight. After racing though the huge airport at max speed to make this connection, I was treated rudely at the gate in Frankfurt by LH short tempered ground staff, to the point of even being accused of being the source of the problem and being late for boarding (when I was only accorded an hour connection through this booking, and raised this concern with LH prior). Lastly, the ground crew took away my connecting flight boarding pass and nearly forgot to give me back my luggage tag. The flight crew was Ok, but just did a bare minimum to keep up with the packed and overbooked flight. To top of the joy, I got food poisoning after landing in NYC - not all food they serve was in sealed containers, and it must have been enough to cause a day of misery that followed my arrival - I can assure you that the late time and taxing and docking delays in NYC took away any opportunity to have a normal dinner, and LH food was all I had all day... Not the usual LH experience, but I may give them a break for the next few trips."
Плюси: "Great flying on an A380"
Мінуси: "Boarding was a bit disorganized."
Плюси: "Professional, friendly, helpful staff in a new, quiet plane (A380-800). Smooth landing. Easy disembarkment despite approximately 500 passengers from a large aircraft."
Мінуси: "Unreliable domestic Lufthansa flights (in Germany) connected to this international one, and the departure time history for this LH400 proved typical for this flight, which ultimately left nearly 2 hours late despite good local weather. An announcement cited technical difficulties with the originally scheduled plane. Several small groups we recognized from embarkation on this LH400 flight filed lost luggage claims, as we did. Uncharacteristically bad planning by LH on food choices left our rows near the front of Economy without a choice of meals: only pasta, tasty though it was, was available. The chicken option was gone. The flight status video program function did not work for anybody near us despite three equipment restarts by the crew."
Мінуси: "See comments above."
Плюси: "I think everything was first class, specially the CREW."
Мінуси: "Not enough water was offered by flight attendants Wasn't offered an after dinner drink One of the flight attendant wasn't very pleasant"
Плюси: "The food"
Мінуси: "The seats"
Мінуси: "On May 16, 2017, there was a group of Albanian and American passengers rushing through Frankfurt Airport to catch the connecting flight to New York. Their first flight (LH#1425) from Tirana to Frankfurt was 45 minutes late causing them to eventually miss their connecting flight. At this point, the passengers were asked to show their passports, separating the US citizens from the rest. All the US citizens were loaded on a bus and provided hotel, dinner and breakfast. The Albanian citizens were moved to the lower level of the airport where they were left to freeze all night. Some of the passengers were elderly and had their heart or high blood pressure medications in their luggage that they didn’t have access to. One US-Albanian citizen was asked to separate from his Green-Card holder wife in order to receive the US citizen treatment…"
Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."
Плюси: "The 747-8 is a nice new plane. The skinny Economy class seats are surprisingly comfortable. The entertainment system is good; I liked getting the feed from the forward-facing camera."
Мінуси: "Since last I flew with them, Lufthansa has added annoying charges like so many other airlines (but not usually full-service international airlines). Advance seat reservation was $30 per leg and seat. (I paid only for the overnight eastbound flight; on the return I found enough seats available by online check-in just after it opened.) One overweight bag was $100. Considering these charges, Singapore Airlines is the better choice for FRA-JFK. Minor quibbles with the entertainment system: * Front-facing camera points very low. Would be nice to see other planes during taxi (not just their wheels). * New "live map" during flight added useless gimmicks (view of earth from space), removed data (altitude, speed, outside temperature)."
Плюси: "I flew in Business Class from JFK to Munich and then back to JFK via Frankfort. Both flights were on time and very smooth overall in both directions. The cabin crew was good both ways and all spoke English well. Lufthansa long haul flights still use the older 2 x 2 x 2 seating arrangement (unlike the more modern and common 1 x 2 x 1 arrangement where all seats have aisle access)...so if you don't want someone crawling over you trying to get to the toilet while you are trying to sleep be sure to choose a center seat (both with direct aisle access.) While not totally uncomfortable, the Lufthansa business class sleeper seats are narrower...less well padded...and have less recline options than those used by most other long haul airlines, especially the very narrow foot-wells. The pillows and blankets could be better too. The food was OK - but not on a par with what most other airlines serve on long haul flights. The JFK to Munich flight was non-problematic in all respects. However, there was a screaming baby in my aisle (Row 4 on a 747-8 only 2 seats away from me) on the Frankfort to JFK leg...which I found TOTALLY UNACCEPTABLE."
Мінуси: "What airline would permit a lap baby (less than 2 years old...a periodic screamer...and totally unmanageable by its solo-travelling mother) to occupy it's Business Class section on a 7+ hour flight - while inconveniencing (and aggravating) all other nearby Business Class passengers who paid thousands of dollars/euros to ride in Business Class so they don't have to put up with this kind of nonsense? The answer is: "LUFTHANSA!!! And YES, this actually happened on my Frankfort to JFK flight (LH 400 on 23 January 2017.) I'm not sure if the woman in question paid for two seats or not but this unmanageable kid finally calmed down and fell asleep - but he did so in the seat next to her. If this unmanageable lap kid was allowed to do everything he did (including to use a Business Class seat for free IF that is what actually happened) then this just adds insult to injury. WAKE UP LUFTHANSA!!! People pay huge sums to ride in Business Class to avoid this situation - and it's time you BANNED this situation from even occurring."
Плюси: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Мінуси: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."
Мінуси: "The plane was half way full, i had the seat in the economy section same like a big guy, at one point i asked the flight attendant if i can change my seat to another economy seat (I didn't want a free upgrade) because the guy in my right could fit in his seat with the arm rest down and it was getting uncomfortable for me. She told me if i want a upgrade, witch I refuse to get and didn't help me in any way with the problem that i had. I think for cases like this even though it's an economy seat it still cost 750$ and for a 9h flight witch transformed in a 14h flight because weather condition and fueling problems, flight attendants should be more mindful with the guest confort rather than upselling. Lufthansa it's a geat company with great airplanes but i think that in order to get people to come back you should treat people in the economy class like normal people that pay a price nothing close to the word economy"
Плюси: "Great seats, with legroom and ample food."
Плюси: "The flight staff was excellent!"
Плюси: "flight attendant crew very efficient with service Earlier than expected arrival to JFK"
Мінуси: "did not have a 2nd meal option for the main meal since we were sitting 5 or so rows from the end of the plane. Delay in boarding the plane, but this was balanced by an earlier than expected arrival to JFK. Too many in-flight overhead announcements interrupting entertainment screen viewing. One bathroom was not able to be locked (in economy class)."
Плюси: "Very polite and attentive service. Took off and arrived on time, Plane seems new and clean."
Мінуси: "Seat 31G had extra legroom. That was great, but no one told me that it would be a few inches narrower than normal economy. The elbow rest had a single layer and thus couldn't be shared with the adjacent passenger. I'm 220 lbs and he was around the same size. I literally spent the entire flight with my arms crossed to avoid pressing into him. That seat is meant for kids or very thin people. There should be a warning."
Плюси: "Pleasantly greeted"
Мінуси: "Lack of space makes flying pure torture. When will airrlines get it regarding customer needs?! Crew not accessible in between serving times"
Мінуси: "Child car seat lost although checked with luggage."
Плюси: "the staff is top notch"
Плюси: "I liked the food and entertainment"
Мінуси: "I have flown with Lufthansa before and this is the first time I have had a cabin crew be rude. She came over to ask me if I wanted to switch my seat with someone and I said I enjoy my window seat and the middle seat she wanted me to switch to makes me feel castrophobic. She then proceeded to role her eyes and just walk away. It was very rude and disturbing of her to do that to a passenger. And on top of the rude service, my chair was not reclining causing the flight to be uncomfortable. I feel as though I have to think twice before traveling with Lufthansa again."
Плюси: "Food, drink and entertainment are very good."
Мінуси: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"
Мінуси: "More food"
Плюси: "Service was very good"
Плюси: "Why the 3 hours delay?"
Мінуси: "Be on time"
Плюси: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Мінуси: "Poor selection of films on the entertainment system."
Мінуси: "All good"
Плюси: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Мінуси: "It would be wonderful to have all seats the same as first class for a long distance flight."
Мінуси: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"
Плюси: "It was a high quality service hands down."
Мінуси: "The available entertainment choices were a little limited."
Плюси: "Almost every thing was very good"
Мінуси: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."
Плюси: "On time"
Мінуси: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"
Мінуси: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."
Мінуси: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"
Плюси: "It was a very safe trip"
Мінуси: "Small space in Economy class"
Плюси: "I watched three good movies during the flight to London. I enjoyed them."
Мінуси: "Nothing particular."
Мінуси: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."
Плюси: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Мінуси: "The food quantity was skimpy considering the duration of the flight."
Мінуси: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Плюси: "proff handeling of sick person !Othervise quiet and nise trawel!"
Мінуси: "Food I think getting worse."
Плюси: "I like the food , service and clean airplane."
Плюси: "Good service"
Плюси: "Was on partner airline Austrian Air. Very good service."
Мінуси: "At Vienna gate G31 it was difficult to hear announcements."
Плюси: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Мінуси: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Плюси: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Мінуси: "I was generally pleased with the value and qulity received."
Плюси: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Мінуси: "Entertainment on board was useful"
Плюси: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Мінуси: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Мінуси: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."
Мінуси: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."
Плюси: "Decent between chare distance for a medium sized airplane (A321)"
Мінуси: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"
Плюси: "The flight attendants were very friendly and spoke English well. Loved the food and the service"
Плюси: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."
Плюси: "It was the best flight I've had and the best Pilot. Thank you, Corina Pauta"
Плюси: "The flight was good, the food was good, the crew was excellent"
Мінуси: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"
Плюси: "The service on board was fantastic. The flight was very smooth."
Мінуси: "I had no notification about luggage fee in airport upon registration."
Плюси: "the crew"
Мінуси: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."
Плюси: "Reasonably on time. Food and service were passable."
Мінуси: "Very old plane, the entertainment system was awful. Wifi did not work at all."
Плюси: "The crew were nice."
Мінуси: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"
Плюси: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."
Плюси: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."
Плюси: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Мінуси: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."
Плюси: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."
Плюси: "Flight wasn't overcrowded Attendants were very nice Entertainment system was very good (new screens with easy interface, broad selection of movies and TV shows)"
Мінуси: "Food and beverages could have been a bit more frequent. One lunch and a small sandwich over a 9 hour flight, I felt hungry at some point"
Мінуси: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."
Плюси: "Nothing was overly terrible. The chicken was pretty good. Mostly on time departure and arrival. And smooth boarding / exiting process."
Мінуси: "Food - pasta was awful, snack was tiny, 9h 30m flight. Should probably have more than a half a sandwich snack. Space - tiny. I am 6' and 190lbs, knees were basically wedged against the seat in front of me. My girlfriend is 5'9" and she was even complaining about space. Entertainment - really limited movie selection."
Плюси: "Quick Check in"
Мінуси: "The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own."
Мінуси: "The TVs didn’t work even thought the steward ESS restarted them ."
Мінуси: "The option to be able to drink enough water."
Плюси: "Nothing to like"
Мінуси: "This Iwa’s very bad experience. Never again will use LOT"
Мінуси: "Never again"
Плюси: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Мінуси: "Food could have been better."
Мінуси: "improve list of movies"
Мінуси: "Not allowing babies in first class. Couldn’t sleep with the baby crying."
Мінуси: "Enterteiment, movies"
Плюси: "First flight was delayed and we missed flight to Toronto"
Мінуси: "Departure on time"
Плюси: "Overall good flight"
Плюси: "Nice crew, great flight entertainment."
Мінуси: "They lost my bag!"
Плюси: "Complimentary upgrade to business class - wonderful!"
Мінуси: "Delightful service and food."
Плюси: "Crew as great! Good seats and good entertainment"
Мінуси: "Cleaner bathrooms"
Мінуси: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"
Плюси: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Мінуси: "I wish there was a kid meal option"
Плюси: "OK small flight to warsaw from Lviv"
Мінуси: "Took too long the flight to Lviv and my luggage never made it on the flight."
Плюси: "The only good thing was that it got me from Point A to Point B and my bag wasn't lost or damaged."
Мінуси: "The seats are so incredibly small for a long haul flight. Two people must compete for shoulder space, as there simply isn't enough room for both to sit back completely. Constant elbow issues and a feeling of being locked into a small space. I've never been so happy to exit from a flight. Note that on the JFK-BUD-JFK route, LOT subcontracts to a low-cost Portuguese airline, so this plane isn't configured for a trans-Atlantic flight, at least not for a minimal level of comfort. Never again. Pay more for a decent seat on another carrier! And take a large bottle of water, as they're not at all generous with the water, soda, and juice. My seatmate and I were parched and couldn't wait to clear customs so as to buy a bottle of water."
Плюси: "Movie selection was good"
Мінуси: "The boarding was very slow."
Мінуси: "The flight was delayed over 3 hours and there was no communication at all. Our questions were ignored."
Плюси: "Seat comfort. Smooth flight."
Мінуси: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."
Плюси: "Great food and nice airplane"
Мінуси: "The crew could not control a rowdy crowd on the plane, we had over eight hours of chaos"
Плюси: "On-board crew is polite and helpful. Boeing 787 Dreamliner is great. Overall, the flight was fine."
Мінуси: "The gate agents were forcing random people to check in their hand luggage, even before weighing that luggage. They also check the hand luggage to make sure it fits in the "template" and weigh it (a second time) at the gate. Once on-board, they then announced that they were waiting for other connecting passengers. Took about 45 minutes. It would be nice to know that before booking that they do this, and also before boarding, even if it makes more sense to start boarding before they arrive (but 45 minutes before?). The live map on the public screens in economy showed a dummy/overview map with "waiting for data" the entire flight, rather than the actual live map. Premium did have the data on their screens, and the individual screens also worked fine. Not sure what happened there..."
Мінуси: "Long baggage unloading time"
Плюси: "Entertainment was good"
Мінуси: "We took off and landed an hour late than planned. Since we came-in late we waited additional two hours until we were able to get off"
Плюси: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Мінуси: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"
Мінуси: "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"
Плюси: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."
Мінуси: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"
Плюси: "The VEG meal (non-dairy) I was served was fresh and delicious to eat. Flight attendants pleasant, professional and service-oriented. My luggage made it to NYC/JFK without any problems."
Мінуси: "In-flight entertainment offered a very conventional set of movies from which to select."
Плюси: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Мінуси: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"
Плюси: "Large seats, decent fare - although inconsistent."
Мінуси: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."
Плюси: "Boarding process was fine."
Мінуси: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""
Мінуси: "I have to pay for baggage in the airport becase it wasn't included. And while i was ordering tickets through kayak i cant choose option it wasn't offered"
Плюси: "Food and staff was amazing"
Мінуси: "TV didn't work good"
Мінуси: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"
Плюси: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Мінуси: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."
Мінуси: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"
Мінуси: "Going to board the plane and they told a group of like 30 of us we had been selected for random security check. So obviously it took a long time to get all those people through the check and we departed very late. Then sat on the tarmac for an hour and forty five minutes. The pilot said it would be 15 minutes and then never gave another update beyond that, which made it much worse."
Плюси: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Мінуси: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."
Плюси: "When we got to the airport on the way back home, they couldn't find our tickets. I had online tickets and confirmation, but we were still not on the flight list. We had to go to the ticket counter for them to clear it up and put us back on the flight. The flight itself was not bad. The flight attendants are a bit rude and condescending. The seats and entertainment was not bad."
Мінуси: "1. Cancelled our outgoing flight hours before it was set to leave; notified us via email; barely got re-booked via different airlines and had to take 3 different flights to reach out destination; missed the 2nd flight because LOT put us on a flight that was departing 30 minutes before out 1st flight arrived. 2. When we got another 2nd flight, we arrived at our final destination without our bags. LOT assured us that our bags were on our flight before we boarded but calling and confirming that they were able to transfer our bags (only had 40 minutes between flights), but of course, it was a complete lie. We did not get our bag until the next day in the evening over 24 hours later. At that point I was happy they found them and gave them to us. 3. Turns out, they cancel flights pretty often and they also book people on transfer flights that are too close for people to make it. We traveled with a handful of other passengers that had the same experience and people were in tears about their horrible travel experience. 4. Warsaw Airport - they only have 5 passport control officers clearing travelers and because they don;t have lines or any type of organization of these travelers, the lines our out of control. People are pushing each other, crying because they are missing flights or not feeling well because of no air and all the pushing and shoving. I was pregnant standing in the line for over 40 minutes. They would not let pregnant passengers or passengers with kids with them pass in their disabled line. Only people in the wheelchairs were allowed to pass there. Horrible airport and even more horrible airline! PLEASE SPARE YOURSELF AND DO NOT RUIN YOUR VACATION."
Мінуси: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."
Плюси: "Food and entertainment was ok. They usually charge for any alcoholic beverages, though."
Мінуси: "Extremely rude staff (allowed a passenger to almost break my hand luggage with hers, and literally laughed at my concern,) kept us on plane for 2+ hours with minimal info given on the problem, then de-planed and kept us waiting at Warsaw airport for another 2 hours (no food, water or even a manager appeared until the end of that 4 hours, by the way, and only after a screaming mob of passengers formed,) then kept us on the new plane for nearly another 2 hours. This made for an approximate 6 hour delay, with minimal comfort, food, water, info or sympathy throughout, nor an offer to switch our flights and/or provide night accommodation due to the 5+ hour delay on this evening flight (as is within our passenger rights.) The plane finally arrived to JFK way after 1 a.m., which completely ruined weekend work and social plans, not to mention how exhausting and disrespectful of an experience it was. PLEASE NOTE THAT EVERY SINGLE OF THE FOUR LOT FLIGHTS I'D UNDERTAKEN THAT WEEK WERE DELAYED IN A SIMILAR FASHION - AS IN, WITH LITTLE INFO OR EXCUSE. No, thanks, Lot - and you should refund us all."
Плюси: "The crew was helpful and friendly. On this flight we had a delicious meal, snacks, drinks, refreshing towels. What an great experience after flying in the US where all these services have disappeared for bottom line profits."
Мінуси: "There was nothing to dislike."
Плюси: "Entertainment was good. food was free"
Мінуси: "Then the flight from warsaw to JFK was fine, but when we landed there was only 10 minutes for me to get to my next flight and i asked the attendant if she could call my gate ahead and tell them I'm trying to make it, and she grunted and told me to sit back down. Then i proceeded to go to baggage claim where my bag never showed up and when I finally saw that it wasn't showing up I sprinted to my next flight and got to the door 15 seconds after it closed. Then i had to spend the night in NYC and was unable to go to buffalo unitl the morning after having spent already the whole day in the airport since my first flight didn't take off until about 5 hours after it was scheduled. And now I still do not have my bag, and jet blue says they never got it from LOT airlines"
Плюси: "Boarding was very efficient"
Мінуси: "There is basically no room for passengers left on those airplanes, it's a disgrace. The food is a joke."
Мінуси: "15 minute delay waiting for a gate to become available after taxiing to the terminal at JFK. Ridiculous!"
Плюси: "The food and service was very good."
Мінуси: "The seating arrangement. Unless you have an isle seat,you have to climb over someone to get to the isle."
Плюси: "Not much"
Мінуси: "Attitude of the Stewart was terrible she was a little cocky and didn't appreciate her attitude"
Плюси: "Empty middle seat so more room."
Плюси: "customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag"
Мінуси: "crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<"
Плюси: "Flight was delayed 2.5hr and all they did was give meal vouchers for $10 CAD while we were shut in the airport since it closed around us."
Мінуси: "Problems with the emergency lightning caused the flight to depart two hours late"
Мінуси: "Dirty plane, nobody bothered to wipe the tray table and Black Mold showing (extensively) at top air vents. Very uncomfortable flight. AC needs to do a Much Better job cleaning between flights!!"
Плюси: "The flight attendants were not kind to the customers and treated us like they were doing us a favor by working on the flight."
Мінуси: "The flight attendants at one time actually were talking about other passengers, who happened to be of Chinese descent like they weren't even there. Like they did not understand English. Just rude"
Плюси: "Efficient and quick, no issues."
Мінуси: "flight was too bumpy"
Плюси: "I loved everything!"
Плюси: "We got there without crashing."
Мінуси: "Checking in and luggage drop off was chaos. One useless staff person failed to tell people where to line up to drop bags off until the end. She just stood there and if you asked a question she gave you the wrong answer. In Newerk we had to wait 2 hours for our bags. The man st the AC office had no idea why the bags were not coming and could not get someone to tell him and emotionally dithered and then fell apart. I will avoid travelling on AC again if I can. Worst flight ever. They did not have enough food on board either. At least the pilots were competent."
Мінуси: "Flight was on time"
Мінуси: "Time is money. Instead of telling customers to arrive 3 hours before departure and it is their problems if they can make it, a better way to be helpful is to have representatives ready to spend 3 minutes to look at customers' status, offer feasible options and point people to the right directions right away. Be a part of the solution! Don't be such a pain when you can offer a helping hand."
Мінуси: "Spend 45 minutes on chek in. Only tree people was working for whole airport. 5 min before I finely get to deck, they close check in and charge me extra 100$ for the next flight. I think it's a company politic to close check in 1 HOUR before flight, to get extra money. My first and last experience with Canada Air."
Плюси: "Friendly staff"
Мінуси: "No food selections available Better movie selections"
Мінуси: "Incredibly disorganized"
Плюси: "The crew was outstanding - pleasant and efficient."
Мінуси: "Entertainment: movie selection very limited."
Плюси: "Very good overall."
Мінуси: "Entertainment selection poor and dated."
Мінуси: "One flight attendant was rather unpleasant. When she asked my husband what he wanted to drink he asked "Can I have coffee?" Her repsonse was a firm "No.' Confused, he repeated the question and she again responded with "no." I had to ask her, "Are you not serving hot drinks on this flight?" I'm always shocked by this kind of behavior in some flight attendants. Why didn't she just say, "I'm sorry. We aren't serving hot drinks now"?"
Плюси: "Entertainment system. Flight crew."
Мінуси: "The flight was delayed which is fine. I attempted to go to the desk for a food voucher but they didn't have enough workers and were focused on getting people with connections onto another flight and told me to wait. When we reboarded, we were offered vouchers for the airport we were leaving that would expire the next day, which is essentially useless."
Плюси: "For some reason the seats didn't seem as cramped as usual. There were no long delays."
Мінуси: "We didn't get aisle seats. We didn't expect the food offerings to be great, and we weren't disappointed. We would have preferred that Trump not be president on our arrival. Maybe next time."
Мінуси: "a long 5 hr flight, they just give you a drink!!!!(they cant afford even a little bite?) Even at the time of the drink they bypass my line and we had to ask and she said sorry!! We did,nt get the usual boarding notification by e-mail 24hrs before??"
Плюси: "The cabin service was amazing, the staff was so prompt and courteous, I am a frequent flyer on Air Canada and I love flying Air Canada."
Плюси: "at least we wereat a part of the wedding"
Мінуси: "first flight scheduled april 20 at 12:05pm cancelled. second flight for 4:15pm to laguardia cancelled. excuses for cancellation were given but not to our satisfaction. as a result we missed a good portion of the wedding we attended in new jersey"
Плюси: "Nothing special."
Мінуси: "Not apply."
Мінуси: "Never on time"
Мінуси: "Flight sat on the tarmac at both yyz and EWR without any communication re why or how long"
Мінуси: "The flight was as can be expected. That said, having liquid drip on you from the air vent above is hardly reassuring and certainly not comfortable"
Плюси: "air canada quickly changed me to another flight when mine was delayed but I had to ask for that, they did not offer."
Мінуси: "delay was long and I wasn't offered a switch to another flight. had to ask myself for it."
Плюси: "the service was excellent"
Плюси: "Hey feed you well and offer movies even it's just an hour long flight."
Плюси: "Short trip, nothing too much to complain about or sing about."
Мінуси: "the entertainment system not functioning tjhat well."
Плюси: "I got home, it was delayed but not badly"
Мінуси: "Frankly my butt was killing me 40 minutes into the flight due to the seat ... if the flight had been much longer I would have lost it"
Мінуси: "Never made the flight and the only flight air canada is willing to put me on is 24 hours later. Very poor customer service."
Плюси: "Flawless flight and friendly staff and roomy seating on Air Canada flight"
Мінуси: "Did not have food options I wanted - ran out."
Мінуси: "They wouldn't seat us together"
Плюси: "Airplane features like the comfortable seating, leg room and window dimming capability. Head rest entertainment center and Flight Info graphics were great."
Мінуси: "Overall the crew seemed bored and tired with their job. On-board announcements sounded disinterested, and crew seemed tight and not overly pleasant."
Плюси: "The crew handled things well in spite of some turbulence closer to EWR. Thanks for a smooth and easy ride into NYC/NJ."
Плюси: "wonderful plane"
Мінуси: "NO WIFI!!!"
Плюси: "organized boarding; timely departure and landing; baggage swifly appeared at carosel; younger members of the crew were great"
Мінуси: "Most senor member of the crew on the flight [female/blond] was flat out rude and clearly should not be interfacing with clients on flights."
Мінуси: "Horrible to say the least Never made it to Toronto"
Плюси: "Short flight, crew is friendly, and easy boarding process."
Мінуси: "I find the Air Canada flights between Toronto and Newark are frequently delayed."
Мінуси: "Flight was delayed making me miss my connection. Poor customer service at the airport plus the fact that my baggage got lost however, it was delivered after 24 hours."
Мінуси: "No TV service on an 11 hour flight. Really? It's 2016 can we get Air Canada into this decade please."
Плюси: "Boarding of children at the beginning of boarding operations. Double thumbs up."
Мінуси: "At 2 hours into the flight I was most of the way through a movie. The crew then announced that some passengers were unable to view the entertainment system so they were resetting the entire system. Crew said passengers would be able to resume watching entertainment at the point they left off. Needless to say this was not the case. The entertainment system never got reset properly and did not function for the rest of the 4+ hour flight."
Плюси: "the flight actually went"
Мінуси: "our gate was switched and then there were no updates until after the original boarding time passed"
Мінуси: "Plane edges were rather dirty with lots of debris. A little gross."
Мінуси: "* Worst food I have ever had on a plane. The crew did not even know what was in some of the food, which is not comforting if you have allergies. * Entertainment system earphones were so bad they were unusable."
Плюси: "Got on flight"
Мінуси: "Got boarding pass but no signs to differentiate Air Canada counters (US-bound, domestic, international). Went to wrong counter and had to run to right one Booked flight. When I checked bag, I got a standby with hope that I could get on flight. Fortunately, I was able to make it. If I had connecting flights, it would have been a nightmare Same boring old movies and TV - 2 broke girls episodes. Just drink, nothing else for morning flight. Something to eat? It is an international (Can-US) flight Slow unloading of luggage"
Мінуси: "The airport crew lacked professionalism & courtesy when relaying information on the flight being delayed. Bad attitude from airport crew & lack of communication with delayed flight."
Авіакомпанії, які здійснюють рейси до Нью-Йорка, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Нью-Йорка
Захисна маска на борту є обов'язковою. Маски на рейсах до Нью-Йорка надаються
Дотримання безпечної відстані
Місця по центру на рейсах до Нью-Йорка забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах до Нью-Йорка
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки до Нью-Йорка з гнучкими умовами