Пошук дешевих авіаквитків до Niagara-on-the-Lake

Мінуси: "2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap)."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Service was great and the flight very smooth. Great flight!"

Мінуси: "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."

Плюси: "Short flight and they handed out chocolate"
Мінуси: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Плюси: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Мінуси: "Nothing."

Плюси: "All good with this 1:20 min flight."
Мінуси: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."

Плюси: "Courteous Staff Excellent Service and enough concern for the guests."

Плюси: "Friendly service and food"
Мінуси: "Older plane with no entertainment"

Плюси: "On time and standard service."

Мінуси: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Плюси: "It was on time"
Мінуси: "They lost my bag for 6 days. It was an absolute horrible experience. There was a disconnect between their outsourced baggage tracer company and Swiss. Will NEVER fly again."

Плюси: "Great Food and very pleasant personnel."
Мінуси: "Choices of music and movies."

Плюси: "It was a good short flight, with good service"

Плюси: "Easy, on-time and courteous"

Плюси: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Плюси: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Мінуси: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Плюси: "Food was excellent and staff was friendy."
Мінуси: "Wifi was expensive."

Плюси: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."

Плюси: "Boarding and cabin crew were excellent."
Мінуси: "Seats were too tight and squeezed."

Плюси: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Плюси: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Мінуси: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

Плюси: "The crew was pleasant."
Мінуси: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Плюси: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Плюси: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Мінуси: "Entertainment system fairly dated."

Мінуси: "Delayed"

Плюси: "Terrific flight. All on schedule"

Плюси: "Very clean"

Плюси: "Decent food (great chocolate), polite attendants and updated aircraft"
Мінуси: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."

Плюси: "Friendly crew. Good food"
Мінуси: "None"

Плюси: "Very prompt and courteus"
Мінуси: "Baggage missing for three days. Communication poor."

Плюси: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Мінуси: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

Мінуси: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Плюси: "I liked the friendliness of the crew"
Мінуси: "There was no inflight entertainment of any kind."

Плюси: "Loved the entertainment options, and pretty Good food!"

Плюси: "Comfortable business class"
Мінуси: "Food was not too great"

Мінуси: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."

Плюси: "The in flight entertainment, the food, the frequency with which they passed out water, and the crew were all excellent. Online check in was smooth and easy to transfer to my iPhone wallet. Loved the chocolate at the end of the flight!"
Мінуси: "The delay in flight time by 40 minutes was annoying, but understandable due to weather and delay in connecting flights."

Плюси: "Nothing"
Мінуси: "Flight cancelled. Two agents at the gate were not enough to handle 300 passengers. Total lack of compassion and poor comunications. Ended up calling Swiss reservation line and after 90 minutes on the phone was confirmed on LH. Spent 12 hours in munich, to arrive in TLV and realize that despite the assurances the luggage did not arrive leaving us with no cloths"

Плюси: "The seats had a large amount of leg room!"
Мінуси: "We left a little late."

Плюси: "Jennifer - Appreciate the security and follow-up"
Мінуси: "Not the traveler will need to get boarding, crew, comfort, food and entertainment next week."

Плюси: "flight attendants were very nice."

Плюси: "The free chocolates they handed out was a nice touch."

Мінуси: "The incoming go light was late"

Плюси: "Service was quick and organized, entertainment programming was diverse and there was plenty of quiet time."
Мінуси: "Boarding is disorganized. Ok board is the general rule."

Плюси: "The crew was very pleasant and attentive. They fed us often though the food quality was not very good. I was glad I ate at the airport before departing."
Мінуси: "The seats were very cramped. If the person in front of me reclined his seat, as he did, I had virtually no room whatsoever. To make matters worse once his seat was reclined the video entertainment screen in front of me was too distorted to watch. I suggest that you replace these screens with LCD screens so that there is clearer resolution and less reflection on them."

Плюси: "On time arrival. Courteous flight attendNtz. Yummy dinner."
Мінуси: "The choice of movies. But I brought my book anyway."

Плюси: "Staff very helpful and friendly ... Good prompt service"
Мінуси: "I understand delays ... However 2 years ago I missed my flight from Zurich to Boston because connection from Frankfurt to Zurich very late .... Traveling home by " myself" Squeezed me onto next flight ... Full flight .. Only had a middle seat available .. crying infant in front of me for the entire 8 hours .. Horrible .. Flight 10-15-15 from Berlin to Zurich late ... Barely made my flight from Zurich to Bos. Again traveling back by my self .. I love to travel but in this situation .. Found this very stressful. However will continue to fly on Luftanza and Swiss Air .. Hoping the third time is more magical !!! Sincerely, Carol Parker Weger"

Мінуси: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"

Плюси: "Everything"

Плюси: "Food, crew"

Плюси: "Moved into business class much more leg room"
Мінуси: "Nothing"

Плюси: "Great Cabin Service, Great Food, timely arrival and departures."
Мінуси: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."

Плюси: "Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing."
Мінуси: "The plane had no charging port for phones."

Плюси: "They gave me the exit seat when I've asked them."
Мінуси: "there were hair in my food 2 times in the flight, flight assistant didn't do anything except for changing the food for me,They didn't give me any menu, for the choice, I've asked for steak as the meal & they told me, they ran out of steak, there were fight in the flight at the beginning & the crew were standing and doing nothing, overall that wasn't what I've expected from Turkish airline & I never had that experience before"

Мінуси: "Some of the menu items were not available during the flight. Turkish food was not available."

Плюси: "everything!"
Мінуси: "nothing"

Плюси: "Turkish does well job pushing passenger experience with small things"

Плюси: "Too short For my experience is not hectic"
Мінуси: "Entertainment crew food"

Мінуси: "Yes"

Плюси: "Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time"

Плюси: "Excellent service for affordable price"
Мінуси: "Flight was delayed"

Мінуси: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."

Плюси: "On time and comfortable flight"
Мінуси: "No suggestions"

Плюси: "The plane was late for operational reasons - the team made efforts to make the delay as short as possible."
Мінуси: "The plane is really old - I could not adjust the air flow above my seat since it was broken."

Плюси: "the crew was good. The seat were not comfortable"
Мінуси: "food could have been tastier"

Мінуси: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"

Мінуси: "Personal and service were grea!"

Плюси: "Best service, food, seats, space, amenities."

Плюси: "Crew. Food wasn’t bad."
Мінуси: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."

Мінуси: "Missed this flight due a layover and had to wait in the airport overnight."

Плюси: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Мінуси: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."

Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Плюси: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Мінуси: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."

Плюси: "I liked food, drink, service and entertainment."
Мінуси: "I disliked seat, a bit."

Плюси: "The cabin crew was very kind. The kofte tasted good."
Мінуси: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."

Мінуси: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."

Плюси: "A lot of great movie options. Food was good."
Мінуси: "There no knee space. There no spaces between the seats. We were packed in like sardines. It was very uncomforable"

Плюси: "Flight attendants are super friendly and helpful. The food was excellent."

Мінуси: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Плюси: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Мінуси: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."

Плюси: "Crew is amazing food is good plane is clean and comfortable"

Плюси: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Мінуси: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Плюси: "Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom"

Плюси: "Every thing"
Мінуси: "Nothing"

Плюси: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"

Плюси: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Мінуси: "I have nothing to complain about. I did not at any time feel disappointed about anything."

Мінуси: "Flight was canceled and I missed all subsequent connections"

Плюси: "Cabin crew was pleasant."
Мінуси: "Vegetarian meal was mediocre. Seats were extremely crowded. Person in middle seat was large, causing over-crowding because he required more than his seat. I didn't check out the entertainment, as I didn't know how to use the electronics."

Плюси: "The food was good and the entertainment selection was good."
Мінуси: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."

Мінуси: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Плюси: "Food was excellent."
Мінуси: "Can't think of anything."

Плюси: "Nothing"
Мінуси: "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."

Плюси: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."

Плюси: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"

Мінуси: "Terrible service, unhelpful staff on flight and in airport."

Плюси: "Staff on plane were friendly and respectful"
Мінуси: "Landing was rough , boarding gate is isolated from amenities"

Плюси: "The crew was friendly. The entertainment package was good."
Мінуси: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."

Плюси: "Service"
Мінуси: "Not enough leg room"

Мінуси: "FOOD WAS TERRIBLE."

Плюси: "The flight was actually an Air Canada flight - a code share with Lufthansa. I had a good flight. The cabin crew were fantastic - very accommodating because I wasn't able to pre-select my vegetarian option online earlier due to the code share. They were very polite and professional. The seats were relatively comfortable and the movies onboard were aired and good. I would fly Air Canada again."
Мінуси: "I disliked the confusion with the code share. I have never flown a code share before an I was under the impression I was flying Lufthansa - not Air Canada. I really disliked not being able to check in online 24 hours before on either Lufthansa's site or Air Canada. That is ridiculous in this day and age - surely the two airlines can coordinate something were the traveller can check in online on one of the sites. Also, as a vegetarian, I wasn't able to select my meal - I had to hope that they had enough vegetarian meals to give me one. This is another problem thanks to the code share. If this is what code sharing is like, I won't be doing it again. No thanks. I'll book directly."

Плюси: "The meal was very good. Entertainment choices were good.Friendly service. On time flights. No problem for the check in procedures."

Плюси: "The crew was very accommodating & friendly. the food was pretty good - with today's dwindling standard."
Мінуси: "The seats were cramped. I was unfortunately seated next to a friendly but rather large person to my left (i was in a middle seat). There was absolutely no room to wiggle and i developed a pain on my left arm by having it tugged at the end of the arm rest (this was a flight of over 8 hours long). Then, i almost got a panic attack with feeling w/o air (the cabin air seemed really stuffy - at my worst moment, i felt that i didn't have any air to breath.) didn't want to give a negative review, but that was how i felt during the flight across the pond - sorry. I have to mention again though the staff was great. The service deserved a A."

Плюси: "Smooth flight. Lots of service, snacks, and drinks."
Мінуси: "One hour delay before departing due to mechanical problem. Cramped uncomfortable seats."

Мінуси: "Connecting flight cancelled. Reservation totally changed. Yook 16 more hours yo get home"

Мінуси: "At the boarding lounge it was necessary to have documents checked; however, there was no information provided that following the checking of documents passengers were expected to line up in the corridor in order to board the plane. It was confusing and boarding was not done by either zone or rows."

Мінуси: "I didn't like the fact that on a transatlantic flight there were no TVs. They did give iPads but this was not convenient and movie selection was poor."

Плюси: "Nothing, it was a disaster."
Мінуси: "Service was terrible and rude, the plane was uncomfortable with no tvs or wifi. No one at the gate mentioned downloading the app which I couldn't do on the plane so it made for a long flight."

Плюси: "quality of plane"
Мінуси: "check in takes 30 minutes since my visa was in old passport"

Плюси: "the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again."

Мінуси: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Плюси: "ok"
Мінуси: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"

Мінуси: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."

Плюси: "Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area."
Мінуси: "Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight."

Мінуси: "Broke my bagage"

Плюси: "Very attentive crew. Top notch service and care."
Мінуси: "Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective"

Плюси: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Мінуси: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"

Плюси: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"

Плюси: "Food quality was good, and movies had a great selection. Boarding went quickly."
Мінуси: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."

Мінуси: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Мінуси: "Never made it"

Плюси: "Excellent service and friendly staff!"
Мінуси: "It was very cold"

Мінуси: "food could have been better especially "breakfast"."

Плюси: "The crew was organized and very polite. Even if it was a bit of delay the plane made it in time and luggage was readily available"
Мінуси: "One thing that everyone was complaining about was the temperature . It was very cold and nobody anted to do anything about it. Another thing that I found unwise was the entertainment. It was a large selection of movies with very explicit sexual content. I didn't travel with kids but I was thinking what I would've done if my kids were seated next to a person like I did who was watching this kind of movies.."

Плюси: "I enjoy that their planes have more space, the food is delicious, and their caring and kind attitudes all through the experience!"
Мінуси: "Nothing"

Мінуси: "The entertainment center at my seat was not working properly and kept stopping and would have to be reset."

Плюси: "boarding area was bit confusing"

Плюси: "New planes, friendly staff, decent space even for economy, great food"

Мінуси: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."

Плюси: "The food was great and the crew was respectful and helpful."
Мінуси: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Плюси: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Мінуси: "Nothing"

Плюси: "There was good in flight entertainment"
Мінуси: "The food was barely edible. I'm glad to have brought a snack in my bag."

Плюси: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Мінуси: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Плюси: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

Плюси: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine, best flight crew I've ever had."
Мінуси: "economy: The chairs were ok but I've had better ones."

Плюси: "Nothing"
Мінуси: "This Lufthansa flight was flown through Air Canada, so this review doesn't reflect on other hosts. However the flight was the worst service I've ever had on an airline in every category."

Плюси: "Entertainment system, food. Crew was great."
Мінуси: "Delayed boarding and artival to YYZ"

Мінуси: "It took too long to drop by luggage. Some of the crew wasn't friendly."

Плюси: "The crew was professional and cordial. For some reason the entire AV system needed to be rebooted which required at least 15 minutes."
Мінуси: "There was supposed to be a meal and a snack on this flight. There was a good meal but the "snack" was a pack of pretzels. I think Lufthansa's partner AC could do a little better. I think the drinks cart should precede the food cart. I did not receive my drink until 3/4 of the way through my meal."

Плюси: "Friendly crew"

Плюси: "Staff were fantastic!"
Мінуси: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."

Мінуси: "Not enough leg room I am 6ft 3 tall"

Мінуси: "Gate distances were too far away and passport control in Munich is not organized"

Плюси: "The price was good and connections were well-timed. Lufthansa had great food and service. A glass of pear brandy after dinner? Yes, please! I've seen a few other negative reviews for Lufthansa, but I've always had great experiences with them. The crew and food are top-notch."
Мінуси: "We had two legs on Lufthansa and the third was Air Canada. Lufthansa was great; great service, great food. But on Air Canada there was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."

Плюси: "The flight attendants were very polite and helpful. The seats had those "wings" on either side of the head rest to help keep your head from bobbing back and forth. There were a few good movies to watch that were current, but a lot of old movies that we had zero interest in."
Мінуси: "The flight was considered a Lufthansa flight and had a Lufthansa flight number, but was operated by Air Canada. We could not check in online ahead of time for some reason. When we got to the airport, we tried to check in at the Lufthansa kiosk and check in line, but they told us we had to go to the Air Canada area. The ticketing/check in process was very confusing. As for the food, the chicken "wrap" was not a wrap, and was a weird Hot-Pocket type meal. After each meal, we ended up having to hold our garbage for quite some time which made manuvering in and out of seats a little tricky. I wish the seat cushion had a little more cushion since we were sitting for so long. Also at some point the overhead lights came on and stayed on, which was annoying if you were trying to nap."

Плюси: "Everything!"
Мінуси: "Nothing!"

Плюси: "That there was a flight from Toronto to Minneapolis."
Мінуси: "It was really cramped and small. The gate was far away from everything and cold."

Мінуси: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"

Плюси: "Great service except Vienna airport is too chaotic and baggage wrapping cost 12 euros per piece."

Мінуси: "Delayed boarding"

Плюси: "Crew. Tidy. Seats."
Мінуси: "Food."

Плюси: "It was very comfortable flight, seats overall, and service. EveryONE was very helpful. I really enjoyed this trip, and for sure with all my chances I'll take Austrian airlines. Thank you for your work and patient. I wish all airlines were as good as you are."

Мінуси: "Seats fold to something like 1 degree in the economy class; feels more like a lowcost only expensive."

Плюси: "Staff was excellent, flight was comfortable, I definitely would fly Austrian Air again"

Плюси: "Staff was excellent, flight was comfortable, I definitely would fly Austrian Air again"

Плюси: "Free of charge wine"
Мінуси: "Nothing wrong with the staff or flight itself. However, I had to wait to be checked in because the plane was overbooked. In such cases precedence should be given to people who bought their ticket earlier. I did so about 2 months before. I don't know why it had to be exactly me and another guy who had to wait, and not somebody else. The biggest fail: Because of me having to wait until the check in closed to be allowed to check in, my luggage didn't have time to reach the plane before its departure. I reached my final destination without my luggage waiting for me at the conveyor belt. It arrived a day later."

Плюси: "very professional and kindly service"

Мінуси: "nice bit of bread you call breakfast. and the screen was so small i didn't bother trying to watch anything."

Плюси: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Мінуси: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Плюси: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Мінуси: "Movies available weren't to my taste, which isn't important anyway."

Плюси: "Seat was very comfortable. Crew was great."

Мінуси: "Seat spacing"

Плюси: "The crew"
Мінуси: "Boarding"

Плюси: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Мінуси: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Мінуси: "The 34 minute flight was delayed by almost 2 hours."

Плюси: "Entertainment"
Мінуси: "Small space in middle seat"

Мінуси: "Food"

Плюси: "Comfortable seat."
Мінуси: "Quality of red wine"

Плюси: "Fligth attemdance atention"
Мінуси: "Delay in the departure (40 min)"

Мінуси: "Seat !!"

Плюси: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Мінуси: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Плюси: "good food, drinks, good entertainment options"

Мінуси: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."

Плюси: "Very good flight crew. Decent food and nice entertainment."
Мінуси: "Poor web site. Very poor boarding crew. Boarding crew made no announcements for who must get re-elected ticketed for shares carrier tucked or web site ticketed passengers. No prep boarding plan given therefore mass at gate."

Плюси: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Мінуси: "Nothing"

Мінуси: "Caótica boarding Uncomfortable seats did not recline"

Плюси: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Мінуси: "This was a great flying experience."

Плюси: "The whole flight was very nice"

Мінуси: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Мінуси: "Sweet or saulty 'Snack' is a joke"

Плюси: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Мінуси: "Seat backs were rock solid without use of a personal pillow."

Плюси: "Very friendly staff"
Мінуси: "All was well"

Плюси: "That is was on time!"
Мінуси: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Мінуси: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."

Плюси: "That it is over"
Мінуси: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Плюси: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Мінуси: "I don't remember anything about the food."

Плюси: "Excellent service."
Мінуси: "Somewhat expensive for Vienna - Brussels one way route."

Плюси: "The rep was able to get me on Air France instead."
Мінуси: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Плюси: "The plane arrived at destination ahead of schedule."
Мінуси: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."

Мінуси: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Плюси: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Плюси: "surprisingly tasty meal, smooth and on time flight"
Мінуси: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Плюси: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Мінуси: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Плюси: "Crew anf foid - great!"
Мінуси: "No room there. It was a nightmare for 12 hours. Never again with Austrian!"

Плюси: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."

Плюси: "Great crew, efficient boarding, on time"
Мінуси: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Плюси: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "The aircraft"
Мінуси: "No overbooking next time!"

Мінуси: "I congratulate the KLM crew!"

Мінуси: "Don’t be late"

Плюси: "The seat was a little uncomfortable but the crew were amazing."

Плюси: "The crew is really welcoming"
Мінуси: "The seats are too narrow and a bit too hard"

Плюси: "The space at my feet with the chair in front was a bit akward."
Мінуси: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Плюси: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Мінуси: "If I knew how to recline my seat earlier. I did try several times"

Мінуси: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Плюси: "The flight was smooth, the service was friendly, and the food with plentiful."
Мінуси: "Too much activity in the cabin during the flight."

Мінуси: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Плюси: "Friendly hostesses"
Мінуси: "Flight was delayed 3 hours"

Плюси: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Мінуси: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Плюси: "Overall booking and airport was ok. Food was also actually quite good."
Мінуси: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Плюси: "The staff tried to help me when it was evident we would not arrive on time"
Мінуси: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Плюси: "Good flight, very attentive crew."

Плюси: "Comfort was better than on the previous Dash-8. Food was OK."
Мінуси: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Плюси: "kLM staff was great."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Плюси: "Booked extra room seat which gave me good room for seating"

Плюси: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Мінуси: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Мінуси: "Bit cramped for space"

Плюси: "Lovely staff, good food, great movies."

Плюси: "The flight crew was nice. Plane departed/arrived on time."
Мінуси: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Плюси: "Just great crew."
Мінуси: "Not comfortable at all and will not book KLM again."

Плюси: "The supplied pack of toothpaste/toothbrush"

Плюси: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Мінуси: "Not much to comment on here."

Плюси: "The included snacks and the seats."
Мінуси: "Nothing."

Мінуси: "OLD OLD plane with hard seats and tiny screens"

Мінуси: "Service"

Плюси: "They were awesome."

Плюси: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Мінуси: "The seats in economy were a little too small for a 12 hour flight"

Плюси: "Loads of leg room"
Мінуси: "Loved everything"

Плюси: "Food and staff were great"
Мінуси: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Плюси: "Boarding was very efficient."
Мінуси: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Плюси: "Good and plenty of food available."
Мінуси: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Плюси: "Very good flight, excellent service and good food."

Плюси: "Was able to check in online, very convenient and easy to access site."
Мінуси: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Плюси: "In general, it was ok"
Мінуси: "Yet again it was flight delay from KLM side."

Плюси: "Delays and no proper customer service."

Плюси: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Мінуси: "Would be nice if there was wifi on board"

Плюси: "Crew was good, boarded early and arrived a bit early."

Плюси: "Professionality onboard, punctuality"
Мінуси: "In Bologna, They made me take stuff out of my luggage at check in, because the weight was 26kg instead of 23 kg and I'm even a Fyingblue gold member. Totally ridiculous."

Плюси: "Great dinner, and unlimited ice cream! Crew are cheerful and helpful as always."
Мінуси: "After status flyers boarded first, general boarding call was for all remaining passengers together! First time in my experience a full wide-body aircraft boarding was not by row. Predictably, the process was slow and chaotic. Last minute switch from a 777 to an older, non-refurbished 747-400. Entertaiment system contents are still great, but the screen is dim and outdated by today's standards. But I would just fill this as luck of the draw."

Плюси: "Direct flight! Excellent service, good way to start trip!"

Плюси: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"

Плюси: "entertainment options"
Мінуси: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew, skimpy breakfast (it was a way-too-salty quiche), tighter seat options than my first leg of the flight"

Мінуси: "Plane was late arriving, and thus wasl late departing. Boarding was slow and chaotic."

Плюси: "food very good."
Мінуси: "there wasn't so many movies in italian."